Public service representative vs player services representative

The differences between public service representatives and player services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a public service representative and a player services representative. Additionally, a public service representative has an average salary of $31,799, which is higher than the $28,843 average annual salary of a player services representative.

The top three skills for a public service representative include customer service, press releases and drivers license. The most important skills for a player services representative are guest service, data entry, and customer service.

Public service representative vs player services representative overview

	Public Service Representative	Player Services Representative
Yearly salary	$31,799	$28,843
Hourly rate	$15.29	$13.87
Growth rate	-4%	-4%
Number of jobs	118,897	218,951
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 35%
Average age	40	40
Years of experience	12	12

Public service representative vs player services representative salary

Public service representatives and player services representatives have different pay scales, as shown below.

	Public Service Representative	Player Services Representative
Average salary	$31,799	$28,843
Salary range	Between $25,000 And $39,000	Between $22,000 And $36,000
Highest paying City	-	Sacramento, CA
Highest paying state	-	Massachusetts
Best paying company	-	Diablo Country Club
Best paying industry	-	Hospitality

Differences between public service representative and player services representative education

There are a few differences between a public service representative and a player services representative in terms of educational background:

	Public Service Representative	Player Services Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Public service representative vs player services representative demographics

Here are the differences between public service representatives' and player services representatives' demographics:

	Public Service Representative	Player Services Representative
Average age	40	40
Gender ratio	Male, 42.9% Female, 57.1%	Male, 35.6% Female, 64.4%
Race ratio	Black or African American, 11.0% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 7.5% White, 54.6% American Indian and Alaska Native, 0.7%	Black or African American, 10.0% Unknown, 5.8% Hispanic or Latino, 20.6% Asian, 6.6% White, 56.0% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between public service representative and player services representative duties and responsibilities

Public service representative example responsibilities.

Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Coordinate the VIP rider program.
Utilize Instagram and Facebook to promote upcoming events.
Assist customers with DMV relate issues via one call resolution.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Provide VIP services to patients including members of royal family.

Player services representative example responsibilities.

Maintain relationships with premium level player-base through telemarketing and event marketing to ensure property gaming revenue goals are achieve and exceed.
Experience with AS400 systems, CMS and LMS.
Assist seniors on their Medicare coverage and premiums.
Review and maintain DMV policy and procedure manual.
Operate a POS system to process and itemize admissions.
Serve as subject matter expert for transportation master data integrity in TMS.

Public service representative vs player services representative skills

Common public service representative skills

Customer Service, 20%
Press Releases, 11%
Drivers License, 8%
Public Affairs, 7%
Community Relations, 7%
Government Agencies, 4%

Common player services representative skills

Guest Service, 15%
Data Entry, 11%
Customer Service, 9%
Casino Floor, 8%
Reservations, 6%
Excellent Guest, 6%

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Office and Administrative Industry
Public Service Representative
Public Service Representative vs Player Services Representative

Updated January 8, 2025

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