Public service representative vs provider services representative

The differences between public service representatives and provider services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a public service representative and a provider services representative. Additionally, a provider services representative has an average salary of $33,858, which is higher than the $31,799 average annual salary of a public service representative.

The top three skills for a public service representative include customer service, press releases and drivers license. The most important skills for a provider services representative are customer service, data entry, and patients.

Public service representative vs provider services representative overview

	Public Service Representative	Provider Services Representative
Yearly salary	$31,799	$33,858
Hourly rate	$15.29	$16.28
Growth rate	-4%	-4%
Number of jobs	118,897	252,118
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 41%
Average age	40	40
Years of experience	12	12

Public service representative vs provider services representative salary

Public service representatives and provider services representatives have different pay scales, as shown below.

	Public Service Representative	Provider Services Representative
Average salary	$31,799	$33,858
Salary range	Between $25,000 And $39,000	Between $24,000 And $46,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Oracle
Best paying industry	-	Health Care

Differences between public service representative and provider services representative education

There are a few differences between a public service representative and a provider services representative in terms of educational background:

	Public Service Representative	Provider Services Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Public service representative vs provider services representative demographics

Here are the differences between public service representatives' and provider services representatives' demographics:

	Public Service Representative	Provider Services Representative
Average age	40	40
Gender ratio	Male, 42.9% Female, 57.1%	Male, 22.2% Female, 77.8%
Race ratio	Black or African American, 11.0% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 7.5% White, 54.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.4% Asian, 6.4% White, 55.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between public service representative and provider services representative duties and responsibilities

Public service representative example responsibilities.

Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Coordinate the VIP rider program.
Utilize Instagram and Facebook to promote upcoming events.
Assist customers with DMV relate issues via one call resolution.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Provide VIP services to patients including members of royal family.

Provider services representative example responsibilities.

Coach, evaluate and performance manage MSRs to ensure timely and accurate service to clients.
Achieve excellent customer satisfaction ratings as documented by CIGNA surveys.
Proof reading contracts in order to adjust claims according to proper DRG, ICD-9, and CPT codes.
Complete the surgery schedule and ensure all patients are aware of their financial responsibility prior to the surgery date.
Help providers with all information about CPT codes such as authorizations, restrictions, fee schedules, and correct diagnosis codes.
Register patients for surgery in computer system.

Public service representative vs provider services representative skills

Common public service representative skills

Customer Service, 20%
Press Releases, 11%
Drivers License, 8%
Public Affairs, 7%
Community Relations, 7%
Government Agencies, 4%

Common provider services representative skills

Customer Service, 24%
Data Entry, 6%
Patients, 5%
Medicaid, 5%
Health Insurance, 4%
Appeals, 3%

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Public Service Representative
Public Service Representative vs Provider Services Representative

Updated January 8, 2025

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