Public service representative vs senior service representative

The differences between public service representatives and senior service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a public service representative and a senior service representative. Additionally, a senior service representative has an average salary of $48,942, which is higher than the $31,799 average annual salary of a public service representative.

The top three skills for a public service representative include customer service, press releases and drivers license. The most important skills for a senior service representative are veterans, patients, and bank products.

Public service representative vs senior service representative overview

	Public Service Representative	Senior Service Representative
Yearly salary	$31,799	$48,942
Hourly rate	$15.29	$23.53
Growth rate	-4%	-4%
Number of jobs	118,897	137,943
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 55%
Average age	40	40
Years of experience	12	12

Public service representative vs senior service representative salary

Public service representatives and senior service representatives have different pay scales, as shown below.

	Public Service Representative	Senior Service Representative
Average salary	$31,799	$48,942
Salary range	Between $25,000 And $39,000	Between $34,000 And $69,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	BMO Capital Markets
Best paying industry	-	Finance

Differences between public service representative and senior service representative education

There are a few differences between a public service representative and a senior service representative in terms of educational background:

	Public Service Representative	Senior Service Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	-	-

Public service representative vs senior service representative demographics

Here are the differences between public service representatives' and senior service representatives' demographics:

	Public Service Representative	Senior Service Representative
Average age	40	40
Gender ratio	Male, 42.9% Female, 57.1%	Male, 42.2% Female, 57.8%
Race ratio	Black or African American, 11.0% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 7.5% White, 54.6% American Indian and Alaska Native, 0.7%	Black or African American, 10.9% Unknown, 5.2% Hispanic or Latino, 19.0% Asian, 6.5% White, 57.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between public service representative and senior service representative duties and responsibilities

Public service representative example responsibilities.

Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Coordinate the VIP rider program.
Utilize Instagram and Facebook to promote upcoming events.
Assist customers with DMV relate issues via one call resolution.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Provide VIP services to patients including members of royal family.

Senior service representative example responsibilities.

Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Handle all cross ship customer request RMA.
Process all incoming RMA requests in a timely manner and track to closure.
Process after hours pharmacy overrides for Medicaid recipients.
Determine eligibility for clients in the community for in-home and consumer direct service programs by reviewing Medicaid and Medicare guidelines.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

Public service representative vs senior service representative skills

Common public service representative skills

Customer Service, 20%
Press Releases, 11%
Drivers License, 8%
Public Affairs, 7%
Community Relations, 7%
Government Agencies, 4%

Common senior service representative skills

Veterans, 16%
Patients, 12%
Bank Products, 9%
Problem Resolution, 4%
Medicaid, 4%
Customer Issues, 4%

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Public Service Representative
Public Service Representative vs Senior Service Representative

Updated January 8, 2025

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