Public service representative vs support representative

The differences between public service representatives and support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a public service representative and a support representative. Additionally, a support representative has an average salary of $33,372, which is higher than the $31,799 average annual salary of a public service representative.

The top three skills for a public service representative include customer service, press releases and drivers license. The most important skills for a support representative are patients, customer service, and troubleshoot.

Public service representative vs support representative overview

	Public Service Representative	Support Representative
Yearly salary	$31,799	$33,372
Hourly rate	$15.29	$16.04
Growth rate	-4%	-4%
Number of jobs	118,897	246,710
Job satisfaction	-	4
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 52%
Average age	40	40
Years of experience	12	12

Public service representative vs support representative salary

Public service representatives and support representatives have different pay scales, as shown below.

	Public Service Representative	Support Representative
Average salary	$31,799	$33,372
Salary range	Between $25,000 And $39,000	Between $26,000 And $42,000
Highest paying City	-	Santa Barbara, CA
Highest paying state	-	Alaska
Best paying company	-	Accenture
Best paying industry	-	Technology

Differences between public service representative and support representative education

There are a few differences between a public service representative and a support representative in terms of educational background:

	Public Service Representative	Support Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Public service representative vs support representative demographics

Here are the differences between public service representatives' and support representatives' demographics:

	Public Service Representative	Support Representative
Average age	40	40
Gender ratio	Male, 42.9% Female, 57.1%	Male, 44.4% Female, 55.6%
Race ratio	Black or African American, 11.0% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 7.5% White, 54.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 19.6% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between public service representative and support representative duties and responsibilities

Public service representative example responsibilities.

Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Coordinate the VIP rider program.
Utilize Instagram and Facebook to promote upcoming events.
Assist customers with DMV relate issues via one call resolution.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Provide VIP services to patients including members of royal family.

Support representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Follow approved patient care algorithms to ensure patients receive quality care post surgically, while abiding by HIPAA regulations.
Maintain personal patient information while following HIPAA regulations.
Document department procedures; some convert into PowerPoint presentations.
Follow all current Medicare, Medicaid regulations and requirements to ensure continual compliance.
Provide hospital patients with assistance in obtaining proper medical coverage to cover medical expenses.

Public service representative vs support representative skills

Common public service representative skills

Customer Service, 20%
Press Releases, 11%
Drivers License, 8%
Public Affairs, 7%
Community Relations, 7%
Government Agencies, 4%

Common support representative skills

Patients, 10%
Customer Service, 8%
Troubleshoot, 8%
Data Entry, 8%
Technical Support, 7%
Phone Calls, 6%

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Office and Administrative Industry
Public Service Representative
Public Service Representative vs Support Representative

Updated January 8, 2025

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