Public service representative vs telesales representative

The differences between public service representatives and telesales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a public service representative and a telesales representative. Additionally, a telesales representative has an average salary of $65,894, which is higher than the $31,799 average annual salary of a public service representative.

The top three skills for a public service representative include customer service, press releases and drivers license. The most important skills for a telesales representative are customer service, inbound calls, and lead generation.

Public service representative vs telesales representative overview

	Public Service Representative	Telesales Representative
Yearly salary	$31,799	$65,894
Hourly rate	$15.29	$31.68
Growth rate	-4%	-4%
Number of jobs	118,897	221,315
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 41%
Average age	40	40
Years of experience	12	12

Public service representative vs telesales representative salary

Public service representatives and telesales representatives have different pay scales, as shown below.

	Public Service Representative	Telesales Representative
Average salary	$31,799	$65,894
Salary range	Between $25,000 And $39,000	Between $46,000 And $93,000
Highest paying City	-	Iowa City, IA
Highest paying state	-	Iowa
Best paying company	-	Oracle
Best paying industry	-	-

Differences between public service representative and telesales representative education

There are a few differences between a public service representative and a telesales representative in terms of educational background:

	Public Service Representative	Telesales Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Public service representative vs telesales representative demographics

Here are the differences between public service representatives' and telesales representatives' demographics:

	Public Service Representative	Telesales Representative
Average age	40	40
Gender ratio	Male, 42.9% Female, 57.1%	Male, 46.1% Female, 53.9%
Race ratio	Black or African American, 11.0% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 7.5% White, 54.6% American Indian and Alaska Native, 0.7%	Black or African American, 14.4% Unknown, 5.4% Hispanic or Latino, 18.0% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between public service representative and telesales representative duties and responsibilities

Public service representative example responsibilities.

Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Coordinate the VIP rider program.
Utilize Instagram and Facebook to promote upcoming events.
Assist customers with DMV relate issues via one call resolution.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Provide VIP services to patients including members of royal family.

Telesales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Exceed expectations in cross-selling and upselling on all inbound and outbound calls.
Solicit cross-selling and upselling opportunities to new prospects and current customers.
Upgrade current customers who have Comcast services through outbound telephone solicitation.
Counter customer objections by remaining knowledgeable of Comcast and its competitor's services and initiatives.
Demonstrate superb organizational and multitasking abilities

Public service representative vs telesales representative skills

Common public service representative skills

Customer Service, 20%
Press Releases, 11%
Drivers License, 8%
Public Affairs, 7%
Community Relations, 7%
Government Agencies, 4%

Common telesales representative skills

Customer Service, 17%
Inbound Calls, 9%
Lead Generation, 8%
Closes Sales, 7%
Customer Interaction, 7%
Telemarketing, 6%

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Public Service Representative
Public Service Representative vs Telesales Representative

Updated January 8, 2025

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