Racing manager vs contact center manager

The differences between racing managers and contact center managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a contact center manager has an average salary of $57,880, which is higher than the $52,263 average annual salary of a racing manager.

Racing manager vs contact center manager overview

	Racing Manager	Contact Center Manager
Yearly salary	$52,263	$57,880
Hourly rate	$25.13	$27.83
Growth rate	-	6%
Number of jobs	85,953	117,401
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 60%
Average age	47	47
Years of experience	-	-

Racing manager vs contact center manager salary

Racing managers and contact center managers have different pay scales, as shown below.

	Racing Manager	Contact Center Manager
Average salary	$52,263	$57,880
Salary range	Between $27,000 And $99,000	Between $28,000 And $119,000
Highest paying City	-	New York, NY
Highest paying state	-	New Jersey
Best paying company	-	Capgemini
Best paying industry	-	-

Differences between racing manager and contact center manager education

There are a few differences between a racing manager and a contact center manager in terms of educational background:

	Racing Manager	Contact Center Manager
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	University of Southern California	University of Pennsylvania

Racing manager vs contact center manager demographics

Here are the differences between racing managers' and contact center managers' demographics:

	Racing Manager	Contact Center Manager
Average age	47	47
Gender ratio	Male, 63.6% Female, 36.4%	Male, 50.7% Female, 49.3%
Race ratio	Black or African American, 8.1% Unknown, 4.7% Hispanic or Latino, 13.6% Asian, 6.7% White, 66.3% American Indian and Alaska Native, 0.7%	Black or African American, 7.6% Unknown, 4.7% Hispanic or Latino, 12.7% Asian, 8.9% White, 65.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	10%

Differences between racing manager and contact center manager duties and responsibilities

Racing manager example responsibilities.

Create and manage monthly work schedule in addition to biweekly calculations and sign offs for payroll.
Administer the repository and distribution of relevant project materials via SharePoint and facilitate the distribution of information among relevant audiences.
Introduce and install a new POS system that increase accountability and provide improved daily control over assets.

Contact center manager example responsibilities.

Maintain budget while achieving improve KPIs in phone, email and chat.
Manage a blend department utilizing comprehensive email, ACD, web and chat platforms.
Manage toll free routing network, Avaya administration, metrics, and facility relocations.
Lead cross-functional project team that streamline and refocuse scorable QA criteria on critical call components impacting student transfers.
Implement organizational infrastructure, including shift leaders, supervisors/escalation leads, a training specialist, and an employee engagement coordinator.
Implement employee development programs including QA, and ongoing training.

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Racing Manager
Racing Manager vs Contact Center Manager

Updated January 8, 2025

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