Account Manager
Regional manager job in Troy, MI
The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry.
Under general direction, the Account Manager is responsible for both directly managing customer accounts as well as supporting data collection, manipulation, analysis, and reporting of bi-monthly and bi-annual five year sales forecasting. Also responsible for managing customer quote preparation including supporting documents. Provides support for business planning, sales analysis, sales staff support, market and volume forecasts, and market analysis.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description. Other tasks may be assigned and expected to be performed.
Manage assigned OEM and related Tier 1 accounts for year-on-year sales growth, and meet or exceed annual business plan expectations
Must be able to translate the customer requirements and USTA capabilities into a variety of value propositions to differentiate USTA in front of the customer's purchasing and engineering organizations
Develop and execute a communication "cadence" to maintain routine customer contact
Build strong relationships to leverage/maximize the Company's product and service content.
Develop and maintain customer purchasing, engineering and other appropriate relationships
Support closure of open receivables payment, as appropriate
Provide direct support to the APQP Team's in the ongoing development of existing and prospective USTA customers
Remain current on all USTA products from a technical, application, pricing and selling benefits standpoint
Regularly attend meetings with customers. Establish and build strong relationships in purchasing and engineering to identify and follow-up on new product development opportunities
Analyze cost estimations from the manufacturing plants and complete customer cost breakdown/pricing forms.
Support Bi-Monthly and bi-annual updates of sales and forecast data
Market share analysis support. Volume forecast reporting and analysis (IHS)
Product marketing support
Provide administrative support for the Sales Office Staff
Other tasks as directed by management
Requirements:
Bachelor of Business Administration degree required
3-7 years' experience working for an automotive OEM or tier supplier in powertrain systems (engine components preferred).
Experience in calling on OEMs and major Tier 1 suppliers desired
Working knowledge of product costing and automotive industry purchasing, quality and supply requirements desired
Automotive Account Management experience is desired. Program management experience highly desired.
Good understanding of manufacturing processes and equipment
Experience with manufacturing cost allocations and profit analysis
Excellent interpersonal, written and verbal communication skills. Attention to detail is critical
Should be a self-starter with good organization skills
Strong interpersonal and relationship building skills along with a Team attitude
Proficient use of Microsoft Office applications with emphasis on Outlook, Excel, Word and Power Point
Ability to travel - both domestic and international if required
Learn more about U.S. Tsubaki at: *************************
U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance.
The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
PI9130f990e399-37***********2
General Manager
Regional manager job in Troy, MI
Reports to Corporate Director of Operations
THE FORBES COMPANY
The Forbes Company is a nationally recognized owner, developer and manager of iconic regional shopping centers, that are known throughout their respective markets for their retail innovation, fashion leadership, distinctive architecture and luxury appointments. The Forbes Company creates exceptional retail destinations with no equal.
SOMERSET COLLECTION
This luxurious shopping center in Troy crowns Michigan's Golden Corridor. Situated in the heart of Oakland County, one of the wealthiest regions in the U.S., Somerset Collection is the epicenter for luxury retail in the state of Michigan. Underneath Somerset Collection's palatial ceilings and connected by its 700-foot stunning glass skywalk, more than 150 revered retailers await with 60 unduplicated in the market. Renowned names include anchor stores: Neiman Marcus, Saks Fifth Avenue, Nordstrom and Macy's as well as Hermès, Louis Vuitton, Dior, Gucci, Prada, Balenciaga, Ferragamo, Burberry and Tiffany & CoT
GENERAL MANAGER OVERVIEW
The General Manager of Somerset Collection is responsible for all Center operations including, but not limited to:
Leads the management team in partnership with the Marketing Director.
Directs the activities of security, building & grounds maintenance, landscaping, janitorial, construction, risk management, human resources, financial reporting, budgeting, forecasting and planning.
Works in partnership with the Marketing Director ensuring programs are being executed and supporting the marketing team with available resources.
Strong understanding of luxury retailers' brand and image and the ability to support their growth and success.
Develops and maintains an appropriate level of involvement in community affairs and activities representing both the Center and ownership.
LEADERSHIP
The General Manager is the leader of the operations management team, works in partnership with the marketing director and sets the overall tone for the office operations, by creating a culture of a “yes” before “no” mindset each and every day . This includes:
Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives.
Maintaining open and clear communication with the management office team, home office, vendors and other staff members.
Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services.
Actively seeks new ways to grow and be challenged.
Earns the trust of others through honesty, integrity and authenticity.
Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately.
Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape.
OPERATIONS
Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations.
Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them.
Create a safe and aesthetically pleasing environment throughout the building and grounds.
Motivate the team to be passionate about the operations so the Center is “show ready” daily.
Demonstrate proficiency in the following areas:
o Safety and security
o Repairs and maintenance
o Mechanical, Electrical, Plumbing
o Information Technology
o Construction, permitting, inspections, architecture
o Landscaping
o Janitorial
o Risk and crisis management
ADMINISTRATION/FINANCIAL
Works closely with home office staff, including: accounting, development/construction and leasing departments.
Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success.
Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards.
Recommends and manages capital improvements and upgrading existing programs.
Produces the annual CAM budget and manages the approved budget throughout the year
Oversees human resources, which include: labor law, hiring practices, employee handbook, staff evaluations and training & development.
Demonstrates knowledge of lease administration and often serves as the liaison between the home office and the merchants.
Experience with regulatory agencies including: Federal, State and local statutes & ordinances.
MARKETING
Supports the marketing team with resources in the following areas:
o Merchant relations
o Special events / sponsorship & merchant activations
o General strategies.
Awareness of merchant sales performance and retail trends and partner with the marketing team to support sales generating initiatives.
Establishes a positive working relationship with all merchants at a local, district and, if appropriate, home office level.
COMMUNITY RELATIONS
Works in partnership with the marketing team to position the Center as the prominent market square in the local economy and community.
Identify opportunities to create meaningful partnerships and experiences that drive community connections with the Center.
Develop mutually beneficial relationships with local leaders, governmental officials and community organizations & associations.
SKILLS & QUALIFICATIONS
Bachelor's degree, Masters degree a plus. Relevant work experience may qualify as a substitute
5+ years of experience in upper management, leading sizeable shopping centers, mixed use or similar large format properties
Proven track record of successfully running multi-million dollar businesses, along with a strong financial acumen.
Exceptional leadership skills focusing on a creating and maintaining a positive and compassionate high performing culture.
Commitment to maintaining the highest standards of guest, merchant and staff relations.
A critical thinker with demonstrated problem solving skills.
Excellent oral and written communication skills.
BENEFITS
We offer generous medical and dental insurance, along with voluntary insurance options. Our benefits package also offers employer contributed 401K retirement plan, paid time off and Company holidays.
EOE
Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives.
Maintaining open and clear communication with the management office team, home office, vendors and other staff members.
Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services.
Actively seeks new ways to grow and be challenged.
Earns the trust of others through honesty, integrity and authenticity.
Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately.
Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape.
OPERATIONS
Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations.
Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them.
Create a safe and aesthetically pleasing environment throughout the building and grounds.
Motivate the team to be passionate about the operations so the Center is “show ready” daily.
Demonstrate proficiency in the following areas:
o Safety and security
o Repairs and maintenance
o Mechanical, Electrical, Plumbing
o Information Technology
o Construction, permitting, inspections, architecture
o Landscaping
o Janitorial
o Risk and crisis management
ADMINISTRATION/FINANCIAL
Works closely with home office staff, including: accounting, development/construction and leasing departments.
Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success.
Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards.
Recommends and manages capital improvements and upgrading existing programs.
Produces the annual CAM budget and manages the approved budget throughout the year
Nurse Account Manager
Regional manager job in Detroit, MI
Remedi SeniorCare (a division of Clarest Health) is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.
We're seeking a RN Account Manager who takes initiative, solves problems proactively, and builds strong relationships. In this role, you'll be the main link between our closed-door pharmacy and the long-term care communities we serve. You'll ensure exceptional service through regular site visits, staff training, and smooth implementation of pharmacy technology, keeping communication clear between our pharmacy and client teams. If you're motivated by connections, driven to improve outcomes, and committed to quality care, we'd love to hear from you.
Location: Field Based - Detroit, Saginaw, and surrounding areas
Salary: Starting at $95,000 per year
Schedule: Monday - Friday, Day Working Hours
Travel Requirement: 70% +
Transportation: This role requires a valid driver's license and valid car insurance
Reports To: Account Management Leadership Team
What We Offer:
Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)
Substantial PTO Offering in Year One, with an Increase After Your First Year
Travel Stipend
Flexible Spending and Health Saving Accounts
Free Virtual Care - Telemedicine
401k with company match
Referral Bonuses
Life Insurance
Pet Insurance
Legal Insurance
Make a difference in the lives of others!
We are growing and that means more opportunities
Key Responsibilities:
Conduct regular site visits to monitor service quality, address client needs, and build strong relationships.
Partner with facility and corporate leaders to ensure satisfaction, retention, and effective communication.
Lead meetings, calls, and training sessions (virtual or on-site) to support staff education and share pharmacy updates.
Oversee new facility onboarding and transitions, including setup, training, and operational support.
Support adoption of pharmacy technology tools and troubleshoot issues as needed.
Document visits, client interactions, and follow-up actions in line with company guidelines.
Collaborate with pharmacy leadership and internal teams to resolve issues and maintain high service standards.
Maintain compliance with Clarest's Code of Conduct and all regulatory and reporting requirements.
Qualifications:
Must have an active RN license in good standing
Strong working knowledge of Long-Term Care operations and workflows required
At least 3 years of relevant experience in Account Management (preferred)
Must possess a valid driver's license in good standing
Skills + Abilities:
Must be able to communicate clearly and effectively, both verbally and in writing, with facility staff and internal teams
Ability to motivate and lead teams, as well as develop and implement training materials for community/facility staff
Demonstrated ability to identify issues, investigate concerns, and develop and implement solutions
Strong customer service orientation with the ability to manage customer relationships, resolve complaints and ensure satisfaction
Ability to lift up to 40 lbs., drive, and travel up to 70% of the time
Regional Service Manager I
Regional manager job in Auburn Hills, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Job Summary:
The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams.
Typical Duties and Responsibilities:
* Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations
* Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S
* Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements
* Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment
* Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues
* Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc.
* Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures
* Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up
* Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly
* Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems
* Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch
* Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels
* Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions
* Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills
* Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis
* Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy
* Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location
* Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel
* Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
* 5 years of project management and supervisory experience in a service/repair setting
* Bachelor's Degree in Diesel and Truck Service Management or related field preferred
* Appropriate equipment repair certifications
* Planning and organizational skills in handling multiple projects
* Ability to read schematics, blueprints and/or technical manuals
* Skills in workflow analysis and management
Specific Expectations:
* Ability to travel 50-75%
* A professional demeanor
* Ability to work effectively with others
* Ability to multi-task in a changing environment
* Ability to work a flexible schedule to meet job requirements
* Excellent written and verbal communication skills
* Strong time management and organizational skills
* Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
Regional Manager
Regional manager job in Royal Oak, MI
Job Description
Step into a leadership role with UBREAKIFIX as a Regional Manager, where you'll champion a team dedicated to keeping people connected through tech repairs. You'll be at the forefront of driving success, fostering a culture that prioritizes teamwork, stellar customer experiences, and continuous growth. At ubreakifix, we value your leadership and provide the resources you need to make a lasting impact. Competitive pay, comprehensive benefits including health and vision coverage, and paid time off are just the start.
We're committed to your career development with opportunities for professional growth and a supportive environment that celebrates your contributions. Join us in shaping the future of tech repair services, where your expertise will help guide our teams to new heights and ensure our customers always receive the best. Let's tackle challenges together and achieve great things.
Compensation:
$60,000 - $63,000 yearly
Responsibilities:
Territory Management
Analyze sales data to identify top opportunities.
Build strong field relationships and align strategies with client business plans.
Use store and district insights to drive sales actions.
Manage an activity calendar to maximize results.
Provide regular touchpoints and training to high-volume locations.
Meet all growth goals set by Sales Leadership
Collaboration Influence
Share trends, growth opportunities, and best practices with internal partners.
Support the development and execution of client sales strategies.
Recommend action plans based on ongoing needs assessments.
Integrate and update protection plan training within client programs.
Client Education Training
Partner with senior client leaders to recommend improvement strategies.
Facilitate client-specific training to boost protection plan sales.
Coordinate training logistics and secure store leadership support.
Deliver executive summaries at client meetings.
Clearly communicate protection plan features and benefits.
Qualifications:
Experience in leading and managing multiple retail locations, ensuring consistent performance and customer satisfaction.
Proven track record of developing and executing strategic plans that drive regional growth and enhance service delivery.
Ability to inspire and mentor teams, fostering a culture of continuous improvement and innovation.
Strong analytical skills to monitor performance metrics and identify opportunities for improvement.
Excellent communication skills to collaborate effectively with cross-functional teams and align regional objectives with company-wide goals.
Demonstrated ability to ensure compliance with company policies and industry regulations, maintaining high standards of operation.
Experience in supporting team members' professional development, creating a positive and inclusive work environment.
About Company
Why Join UBreakiFix?
At ubreakifix, our teams help people stay connected by repairing the tech that powers their lives. You'll join a culture that values teamwork, customer experience, and growth - while having the opportunity to support processes that directly impact the business.
Competitive Pay
Benefits: Comprehensive health, vision, dental coverage, and paid time off.
Growth: Professional development opportunities and a culture that supports career advancement.
Regional Service Manager
Regional manager job in Troy, MI
Job Description
At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.
We are immediately hiring a Regional Service Manager to join our dynamic team.
Why Mobile Air? Here are some of the perks & rewards:
Competitive pay with quarterly bonus opportunities
Health, Vision, and Dental Insurance
Life Insurance
401k with company match
Paid time off (vacation, sick days, holidays)
Career development and advancement potential
Employee discount programs
What you'll do:
Oversee operations of smaller branch rental offices within the assigned region and maintain direct management of the home branch.
Provide leadership by ensuring consistency in business processes across branches.
Deploy and ensure adherence to service procedures in each branch.
Collaborate with Service Managers, other Regional Service Managers, and VP/GM's to enhance interaction within the Service Department.
Manage key metrics to ensure employee, customer, and financial goals are achieved in the region.
Work with branch service leadership to optimize service processes.
Coach and support branch personnel for positive employee relations, growth opportunities, and performance evaluations.
Conduct audits of branch operations and service procedures to drive consistency.
Ensure compliance with core values and safety standards across all branches.
Communicate Service Group goals, provide resources and direction, and track progress toward those goals through regular visits to assigned branches.
Manage assets in collaboration with branch service leadership to maintain equipment standards.
Establish training initiatives covering equipment operation, troubleshooting, preventive maintenance, and safety training.
Utilize a voice-of-the-customer approach to gather feedback from internal and external customers.
Perform other duties as assigned.
We're looking for the following skills/experience:
Minimum of 3 years' experience in the HVAC rental industry or similar field, preferably as a service manager.
Availability for after-hours support due to the needs of the rental business.
Associate's degree from an accredited vocational college preferred.
At least 1 year of supervisory experience.
Proficient in Microsoft Office products or other comparable systems; experience with MRP or rental software preferred.
Proven ability as a self-starter, capable of working independently.
Willingness to travel up to 40% of the time.
Join our team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment!
#LI-Hybrid
#LI-RM1
District Manager - Detroit
Regional manager job in Novi, MI
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.
What You'll Do
* Attract, hire, develop and retain the best team to meet both short and long-term business goals.
* Monitor performance and consistently followup to ensure results are delivered.
* Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
* Foster and maintain an inclusive and collaborative work environment.
* Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
* Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
* Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
* Identify and solve problems with sustainable solutions
* Maintain a keen awareness of the external market and competition
* Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
* Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
* Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
* Demonstrated ability to build diverse, high performing teams with an inclusive environment
* Demonstrated ability to deliver an exceptional customer experience via all channels
* Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
* Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
* College degree preferred.
* 3+ year's multi-unit, high volume, complex business leadership preferred.
* Flexible to work days, nights, weekends and holidays to meet the needs of the business.
* Ability to travel overnight and/or between stores as required.
* Ability to lift and carry 30lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
District Manager - Virtual BC
Regional manager job in Plymouth, MI
We are seeking a dynamic District Manager (DM) to serve as a key liaison between Stellantis Corporation and its Chrysler, Dodge, Jeep, and Ram dealership network. In this role, you will manage a virtual territory of approximately 30 dealerships, ensuring excellence in sales, service, parts, and customer experience.
Location: Plymouth, MI (Hybrid: 2 days remote, 3 days in-office)
Travel Requirement: Minimal, with occasional dealer visits or conferences
Key Responsibilities
Build strong relationships with Dealer Principals, General Managers, and department leaders (Sales, Service, and Parts).
Support dealerships in managing vehicle inventory to align with sales and market share goals.
Guide dealers in monthly go-to-market strategies and incentive programs to drive performance.
Conduct quarterly Minimum Sales Requirement (MSR) reviews to assess and enhance dealership performance.
Analyze Sales Satisfaction Index (SSI) and Customer Satisfaction Index (CSI) scores, identifying opportunities for improvement.
Promote Mopar parts, accessories, and service contracts to increase loyalty and revenue.
Ensure dealer participation in national marketing campaigns and corporate initiatives.
Assist with warranty claims, customer service cases, and buy-back escalations.
Keep dealerships informed and engaged with promotions, programs, and incentives.
Requirements
Who We're Looking For
This role is ideal for individuals passionate about the automotive industry or those looking for an entry-level role in the career field. Ideal candidates include:
Graduates with a bachelor's degree in any major.
Early career automotive enthusiasts.
Qualifications & Skills
Proficiency in Microsoft Office (PowerPoint, Excel, Teams, Email, Web).
Strong organizational skills and keen attention to detail.
Effective relationship-building and communication skills (written & verbal).
Ability to thrive in a fast-paced, customer-focused environment.
A sense of urgency and proactive problem-solving skills.
District Manager
Regional manager job in Livonia, MI
Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft.
Summary
RNDC is looking for talented and energetic District Managers to join our growing Sales team. The District is responsible for field execution of sales initiatives, the training and development of Sales Representatives as well as execution of all sales/promotional programs.
In this role, you will
Develop, train, and direct sales reps to achieve sales goals, and placement objectives and to ensure company standards are met.
May conduct strategic sales negotiations with key accounts.
Survey market area to detect business trends and opportunities for new products or new applications for existing products.
Assist in the development of sales forecasts. Plan for sales activities by forecasting conditions, defining objectives and strategies, and securing resources.
Control and manage sales performance by measuring and reporting results, evaluating, and correcting performance and administering policies and procedures.
Organize team by structuring the territories, delegating work, and staffing positions.
Provide leadership in making decisions, developing personnel, communicating with, and motivating staff.
Conduct weekly sales meetings for the purpose of disseminating supplier information, product, and sales training and to obtain feedback on the effectiveness, efficiency and relevance of the sales and promotional activities.
Job duties include working nights and weekends on promotional activities and other account activities.
What you bring to RNDC
Four-year college degree, preferred.
One to two years of management experience in adult beverage industry; or equivalent combination of education and experience.
Have knowledge of Microsoft Office Suite software and order processing systems or the aptitude to learn.
Requires a current, valid state driver's license, ability to meet vehicle insurance requirements as defined by the Company and Alcohol Beverage Commission (ABC) License, as required by the state.
Ability to regularly lift up to 50 pounds and will occasionally lift up to 100 pounds.
We are an Equal Opportunity employer.
What's in it for you
401(k) with company matching
Medical, dental and vision benefits*
Generous paid time off program - work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
Paid volunteer time
Paid parental leave
Paid caregiver leave
Fertility benefits
Paid training
Company paid life insurance, short-term disability, and company-paid holidays
Associate resource groups, and diversity, equity, and inclusion programs available for all associates
Quarterly Bonus Incentives
*Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility
COVID-19 considerations:
We follow CDC Guidelines and have a fun and safe environment for our teams.
Bonus if you bring
Bachelors degree
Previous experience in the Wine and Spirits industry
WSET certifications
Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please click here.
District Manager
Regional manager job in Livonia, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
District Manager
Regional manager job in Livonia, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
District Manager
Regional manager job in Detroit, MI
The District Manager (DM) is responsible for the successful management of a team of Sales Representatives in an assigned district. The DM will oversee the activities and performance of their team and is responsible for meeting or exceeding program goals.
Responsibilities
This opportunity is with our Deployment Solutions Commercial Division, which partners with top tier pharmaceutical, medical device and biotechnology companies to develop and execute strategies that deliver. You will lead, coach and manage a team of Sales Representatives within a specific geographical area. You will also:
* Lead a team of Sales Representatives to promote products to targeted physicians and accounts to achieve specific business goals.
* Direct Sales Representatives in the acquisition, expansion and retention of targeted business within the assigned geographic area.
* Participate in the formulation of sales strategies, interpret strategies and apply to business issues within the geographic area. Develop plans that effectively translate national and area strategy at the district level.
* Work with leadership to establish appropriate behaviors that will lead to sales growth acceleration in the geographic area.
* Establish and manage district expense budgets; ensure appropriate return on investment.
* Manage and evaluate field performance on an ongoing basis and implement corrective/developmental actions as needed. Conduct annual performance appraisals for all team members.
* Attract, coach, develop and retain individuals who will ensure high level performance.
* Provide verbal and written guidance, coaching, follow up, and development of sales professionals in all phases of their work.
* Collaborate with client partners and vendors to compliantly advance positive program outcomes.
* Conduct ongoing discussions and provide appropriate documentation to ensure compliance and adherence to program guidelines.
Job Requirements
* BA/BS Degree required; Master's Degree preferred.
* 2+ years proven 1st line leadership experience in a field based environment.
* 5+ years of relevant life science sales experience.
* Previous successful team and product launch experience.
* Proven ability to lead and manage significant scope and/or complexity of portfolio.
* Proven ability to hire, lead, coach & mentor high performing teams.
* Excellent organizational skills, especially in project planning, project implementation and cross-functional team management.
* Valid driver's license and the ability to meet travel demands - 70% time in field, other travel may be required.
Desired Requirements:
* Experience in hypertension, cardiology or related endo therapeutic areas.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
400003715
District Manager, Biomedical Engineering
Regional manager job in Detroit, MI
Role OverviewLifesaving technology, powered by you. Your expertise impacts the lives of others. Invest in your life and the life of others. Invest in Sodexo. Sodexo is seeking a District Manager of Healthcare Technology Management (HTM) / Clinical Engineering to serve as the Executive Director for the University Hospitals Health System in Cleveland, OH.
This 23-hospital academic health system has been nationally recognized by U.
S.
News & World Report as a Best Hospital for 2019-20 and has consistently earned accolades from some of the most respected institutions and publications in the healthcare industry for its leadership and excellence in patient care.
IncentivesRelocation assistance is available What You'll Do Support a diverse and inclusive workforce Develop and execute a strategy to accelerate business growth throughout the region Support the succession planning and development of key personnel within area of responsibility Drive strong business results in healthcare technology management Build a dynamic team with diverse knowledge and experience to deliver solutions that go beyond expectations What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You BringSuccessful leadership in Healthcare Technology Management within a large healthcare environment The ability to develop outstanding client relationships and governance structure.
This individual will serve as the main point of contact with our University Hospital System client Superior business acumen, agility, adept at making decisions and budget management proficiency Strong leadership abilities to coach and mentor various levels of employees Ability to review and maintain reports to ensure compliance with federal, state, local regulations and Sodexo/Client policies and procedures Ability to ensure a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary Skills to assess financial risk and opportunities of the account and communicate results to the client and Sodexo senior management; initiate action plans as necessary Some understanding of Cybersecurity problems and solutions to protect Healthcare providers Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 7 years Minimum Functional Experience - 7 years
District Manager- King of QSR - Up to $90k+ Benefits
Regional manager job in Detroit, MI
Job Description
District Manager - Growing QSR Brand
Status: Full time
Compensation: $80,000 - $90,000 + bonus and benefits
The District Manager oversees five to six restaurants and is directly responsible for the Profit Loss (PL) statement. This position will lead a restaurant management team responsible for meeting operational and organizational objectives while adhering to brand standards. As the District Manager you will have a unique opportunity to work closely with the corporate office to provide support and feedback around improvement for all aspects of the business (Operations, Marketing, Finance, Technology).
Roles & Responsibilities:
Managing and leading a restaurant management team that will work in maintaining a high level of guest satisfaction by facilitating safe, clean, high quality restaurant operations.
Creates operational plans to support the execution of company initiatives to achieve operational excellence and adhere to brand standards.
Consistently reviews and responds to guest feedback to address concerns and maintain a strong presence in the local community.
Building a team of high performing team members through proactive recruitment, hiring great talent, and ensuring compliance around training programs.
Responsible for all people related decisions, including performance assessments, providing coaching plans, and developing restaurant managers through performance management tools.
Recognizes and reinforces individual and team accomplishments through existing tools as well as by finding new and effective methods of employee and restaurant recognition.
Manages restaurant profitability by improving sales, maintaining accurate cash counts, managing controllable costs, and executing plans to improve food cost and labor efficiency.
Conduct restaurant audits to review business performance and store environment to identify opportunities for improvement; provide coaching to store management to take action and achieve business goals.
Ensure adherence to wage and hour guidelines for all restaurant employees, especially minors.
Support corporate initiatives through restaurant pilots and feedback programs to optimize brand standards and restaurant performance.
Conduct weekly meetings with RGMs to review results, communicate changes, and lead on how to improve.
Skills & Qualifications:
Strong business leader that can drive specific behaviors by leading by example.
Proven coaching and training experience.
Ability to manage the overall operations and profitability of multiple stores.
Display excellent project management, organizational, and scheduling skills.
Manages own time to meet objectives and coordinates others` time and activities.
PL and management experience.
Strong verbal and written communication skills.
Bachelor's degree preferred 2-4 years of restaurant management or multi-unit experience.
Flexible schedule and ability to travel regularly to assigned restaurants.
Excellent follow up and communications skills.
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
District Manager
Regional manager job in Ann Arbor, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
District Manager
Regional manager job in Ann Arbor, MI
We're at it again! As we continue growing, Pita Way is looking for top performers to join our team. Can you teach, coach, train, and develop in difficult hiring climates? Can you inspire and motivate the people around you to become the best they can possibly be? If you answered yes; we have an opportunity for you. Pita Way is a people business first, and we just so happen to make delicious mediterranean food. Pita Way offers a space for creativity to thrive. We believe in being different, and using our core values of empathy, dedication, integrity, enthusiasm and ambition to shape the fast casual industry. Apply today and be a part of something delicious, something fresh, something BIG.
Focus of this position will include but not be limited to the following:
Build and develop top performers
Responsible for all KPI's within your assigned district
Overseeing operations of multiple locations
Manage/Assess P and L's
Oversee distribution
Hiring and training
District Manager BluFox Mobile- Michigan
Regional manager job in Detroit, MI
Job Listing: Xfinity Retail District Manager
Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers. With locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail District Manager
Compensation:
Competitive annual salary: $80,000-$110,000
Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF
Job Type: Full-time
Responsibilities:
Sales Leadership and Strategy:
Oversee the sales performance and operations of multiple retail locations within your assigned district.
Develop and implement strategic sales initiatives to drive revenue growth and exceed targets.
Lead a team of Store Managers and Sales Associates to maximize sales, customer satisfaction, and compliance results.
Analyze key performance indicators (KPIs) and implement strategies to address areas of improvement.
Collaborate with Store Managers to ensure effective product positioning, account analysis, promotional offers, and customer service.
Team Management:
Recruit, train, and develop Store Managers and Sales Associates.
Implement effective sales channel training and development programs in collaboration with the Leadership & Training team.
Provide ongoing support, coaching, and feedback to enhance team performance.
Operations:
Ensure compliance with cash handling policies and procedures, inventory management, and other operational guidelines.
Work with the Operations team to enhance cost-effectiveness and efficiency of retail operations.
Customer Satisfaction (NPS):
Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations.
Implement strategies to enhance the overall customer experience.
Job Qualifications:
Bachelor's degree or equivalent experience
5+ years of experience in retail management or a related field required.
Experience in wireless/cable/retail sales preferred.
Benefits:
Medical, Dental, Vision, 401k
Paid training
Vacation, Sick, and Personal Time OFF
Opportunities for career advancement
Comfortable, state-of-the-art workspace
How to Apply: If you are a seasoned retail leader with a passion for driving sales, delivering exceptional customer experiences, and eager to contribute to a growing team, we invite you to apply! Share details about your relevant experience and why you're excited about the opportunity with Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs and the growth opportunities available within the company.
Auto-ApplyDistrict Manager
Regional manager job in Detroit, MI
Join our impressive franchise operations team! We are a top-of-the-line tire and full service franchised automotive operation in the Midwest. We are currently looking for an Automotive District Manager to join our team to work with 30 plus franchised tire and automotive locations. We are committed to being a great employer, we pride ourselves on putting people, our team members and guests-first.
Do you have an outgoing, positive attitude? Do you like to be part of something bigger than yourself? We're looking for people like you.
Start an exciting career with Tuffy Tire & Auto. We believe in promoting from within and welcome all backgrounds and experience levels. Learn with us while we invest in you.
Job Description
The District Manager will be responsible for overseeing and managing the operations of multiple locations within a designated district. This role requires ensuring that all locations within the district meet and exceed customer service expectations, operational goals, and revenue targets.
Key Responsibilities:
Manage and oversee multiple locations within the designated district
Implement and enforce standard operating procedures to maintain consistency in service quality and operational efficiency
Conduct regular audits of location operations to ensure compliance with company standards, policies, and procedures
Develop and implement marketing strategies to increase customer traffic and revenue growth
Provide leadership and mentorship to location owners and staff to promote a positive work environment and foster employee development
Monitor and analyze financial performance metrics to identify areas for improvement and develop plans to increase profitability
Ensure that all locations adhere to local, state, and federal regulations governing industry
Qualifications
Bachelor's degree preferred
Minimum of 3-5 years of experience in a district management or multi-unit management role preferably in the industry or related automotive industry
Strong leadership, communication, and interpersonal skills
Proven track record of achieving revenue targets and operational objectives
Excellent organizational and time management skills
Ability to analyze financial data and develop action plans to improve performance
Familiarity with local, state, and federal regulations governing the industry
Willingness to travel within the district and occasionally outside of the district as needed
Additional Information
Compensation: $80,000- $100,000 annually
Benefits:
Career growth opportunities
Competitive pay
Employee recognition
Health, dental, vision and life insurance
401k match
Paid time off and holidays
District Manager (Store)
Regional manager job in Monroe, MI
Role and Responsibilities
Position Overview: The District Manager position is responsible for multiple retail convenience/Fuel locations this is a field intensive role and oversees the assigned territory 24/7/365. Responsiveness, proactiveness and a strong work ethic are core values and attributes. Must be able to work independently & also function with teams. The core nature of this role is to develop people using expert knowledge of retail operations in order to affect, grow and maximize the business - both its people & profitability. There are 3 core areas of expertise:.
Requirements
People: Leadership & team Development, Operational Knowledge (Retail C -Store), and P&L/Business acumen
Job Requirements
• MUST have 3 years+ prior experience in a retail multiunit role, preferably in Convenience Store industry (Direct Operations)
• MS office tools such as excel, etc
• Experience with people development, Loss Prevention techniques, Labor Management and other key facets of retail operations.
• PDI experience helpful/desired
• Able to be on call/reachable to support your team and ensure fully open operations
• Good driving record
• Background check and be able to meet the physical demands section
I. PEOPLE
• Recruiting & Staffing
• Interviewing & Selection
• Onboarding & Training (including Cross training)
• Coaching, feedback & Performance Mgmt
• Team development: Proactively cross trains Store Management and ensures cross training of hourly employees. Identifies and Guides High Potential employees within the territory. Has active PDP's for each Manager in place.
• Motivation & team building: Leads with positive, problem solving, can do approach. Fosters respect and inclusion within their teams
• Conducts effective team meetings - At store or for district as needed. Has objectives/agenda with purpose and agreed outcomes/actions
• Teamwork: Views himself/herself as part of a DM/Staff team and fosters effective team collaboration. Is engaged beyond the territory.
• Effective Store visits: Has a planned store visit agenda, takes notes, agrees action items. Utilizes JOT forms and Sweeps tools to guide the store visit effectiveness.
• People Administration:
Operational knowledge & skills: the DM Develops within themselves and disseminates knowledge in the following areas
• Fuel Operations and pricing strategy/execution: DM seeks 100% in service for fueling dispensers> understands the basic fuel system operations including Tanks, dispensers, sump pumps, ATGs and safety. Ensures employees are trained in Class ABC training as required. Monitors execution of fuel pricing, grade spreads with utmost promptness.
• Store Merchandising, Marketing, & Sales Building: DM ensures stores maintain instock level/minimize product holes. DM ensures each store executes promotions, current signage, planogram adherence, Current price labeling, product resets. Reads and implements Marketing bulletins.
• Vendor & Product Knowledge: Monitors Vendor performance and communications issues and challenges to marketing team. Understands products and categories included restricted age product sales.
• Inventory Management; the DM understands and guides their team to effective use build to based ordering. Monitors in stock levels, top 100 items, counts holes. Creates well organized store environments with as essential inventory levels. Understands Sales to purchase, days of supply and dead cig concepts.
• PDI & Store accounting: DM is a subject matter expert on PDI platform, Can complete a daily accounting report as needed, but hold managers accountable for full and [proper completion of daily reports by 10am. Understands the relationship between sales, vendor deliveries, cash reconciliation ( Shift and day basis) and book vs actual inventory. Knows current accounting processes
• Labor and Productivity Management: Ensures stores operate within allowed(budgeted) hours. Reviews wages for appropriateness based on asset, position and performance vs company guidelines. Monitors/minimizes overtime usage. Redeploys staff as needed for call offs, creates/has contingencies to ensure stores are always open. Promotes staff productivity through review of videos/duties lists.
• Loss Prevention & investigation: Daily reviews and investigates cash variances and reports on TEAMS findings on TEAMS platform. Understands how to prevent issues through implementation of effective controls and policies. Enforces adherence to cash/inventory policies through corrective action. Understand how to investigate losses and to document/take action/seek prosecution when appropriate
Manages Cash Over/Short $
• Monthly: Oversees and conducts field cash audits (aka mid -shift audits, SRI's) safe tube, plus ATM, SAMs, pull tabs, (1x month per store).
• Daily: Reviews cash reconciliation and pulls other LP reports. Reviews store reporting across the network of stores for significant variances from previous day, focusing on highest dollars and most at -risk situations
• Monitors Custom Income reports (Pull tabs, air& vac).
• Reviews and verifies store expenses to make sure all are appropriate.
Lottery
• Oversees lottery audits (reconciling actual inventory vs book inventory). (per audit schedule)
• Monitors on -line lotto for fraud (random checks, zero serial numbers).
• Checks lottery purchases to ensure books are properly received and entered into book inventory.
Inventory
• Monitors and investigates cigarette inventory for dead and slow cigarettes (30 days movement reports). Ensures stores are completing and entering daily cigarette counts in PDI, and store to store transfers are correct.
• Oversees the investigation of “theft tracks” as part of retail LP and investigation including refunds, voids, no sales, etc. Contacts DM's and stores to follow through on significant exception items.
• Monitors and investigates retail merchandise (trade) invoicing to ensure timely entry by store managers and that book inventory values are correct.
• Manages audit staff and creates monthly inventory counting schedule to mitigate losses
Payroll
• Checks payroll for supervisor adjustments (Manager timecards), looks for any Payroll Fraud. Weekly
Surveillance and monitoring equipment
• Monitors Guardian, TC2.0, and other reports for all stores opening, early to close, late to open and unarmed alarms.
• Review cameras during store visits, making sure cameras are 100% functioning on visits. Spot check employee footage for shift trend exception items (no sales, voids, etc) and other suspect events.
• Is available/in the call chain for emergency alarm calls
• Manages relationships and ensures alarm and surveillance equipment is fully functional across the network of locations. Orders new equipment as needed and determines camera placements
• Keeps 3rd party partners in synch with store manager and DM assignments as well as asset/hours of operation changes.
Investigation and reporting
• Conducts investigations regarding loss
• Represents the company in court appearances for charges filed and restitution. Works with local law enforcement to investigate and prosecute theft against the company
• Reviews Loyalty reports for employee abuse and works with DM team to eliminate abuse.
• Pulls, creates, and sends to management reports including Cash rec (daily/monthly/YTD), Cig counts (exceptions and results), Custom Income, Pull Tab Sales, Lottery Sales and Inventory report, ad hoc reports (labor analysis, sales history,) Sales to Purchase reports, audit results, overall shrink rate.
Establishes and oversees company audit procedures and polices
• Audits retail locations against company policy and performance standards
• Is well versed in retail operations and can cover District Manager vacations/open positions as required and spoilage rates for irregularities.
Kpi's, Reporting & Performance Measures
• Store Sales growth/In Stock rates
• Customer Service and Store conditions
• Fuel Volume, EBITDA
• Cash Over short$ / Retail inventory loss $
• Labor metrics
Physical Demands:
• Ability to occasionally lift of objects up to 50 pounds/frequently lift objects up to 10 pounds
• Ability to rarely perform repeated climbing and fine hand manipulations
• Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling
• Ability to frequently perform repeated bending and reaching
• Ability to continuously perform repeated simple hand grasping
• Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler
• Ability to stand for an entire shift if/as required
• Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods
Regional Service Manager I
Regional manager job in Auburn Hills, MI
Job Description
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Job Summary:
The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams.
Typical Duties and Responsibilities:
Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations
Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S
Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements
Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment
Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues
Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc.
Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures
Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up
Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly
Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems
Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch
Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels
Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions
Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills
Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis
Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy
Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location
Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel
Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
5 years of project management and supervisory experience in a service/repair setting
Bachelor's Degree in Diesel and Truck Service Management or related field preferred
Appropriate equipment repair certifications
Planning and organizational skills in handling multiple projects
Ability to read schematics, blueprints and/or technical manuals
Skills in workflow analysis and management
Specific Expectations:
Ability to travel 50-75%
A professional demeanor
Ability to work effectively with others
Ability to multi-task in a changing environment
Ability to work a flexible schedule to meet job requirements
Excellent written and verbal communication skills
Strong time management and organizational skills
Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled