Registration specialist vs patient service specialist

The differences between registration specialists and patient service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a registration specialist and a patient service specialist. Additionally, a patient service specialist has an average salary of $33,563, which is higher than the $30,422 average annual salary of a registration specialist.

The top three skills for a registration specialist include patients, customer service and medical terminology. The most important skills for a patient service specialist are patients, patient service, and physical therapy.

Registration specialist vs patient service specialist overview

	Registration Specialist	Patient Service Specialist
Yearly salary	$30,422	$33,563
Hourly rate	$14.63	$16.14
Growth rate	-4%	-4%
Number of jobs	79,118	105,915
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 36%
Average age	40	40
Years of experience	4	4

What does a registration specialist do?

A registration specialist is responsible for managing patient information, including the verification of their insurance details and medical treatment schedules. Registration specialists assign admission rooms and processing payments for discharge. They also assist patients with the completion of medical forms by helping them fill-out papers with the most accurate information. A registration specialist performs administrative and clerical duties as needed, requiring them to have excellent data management skills to process information and provide the highest quality care services for the patients.

What does a patient service specialist do?

A patient service representative serves as a patient's primary point of contact in a hospital or clinic, ensuring accuracy and customer satisfaction. They are mainly responsible for gathering a patient's information and medical history, verifying insurance forms, managing accounts, and processing payments, arranging appointments, and even performing reminder calls and correspondence. There are also instances when a patient service representative must discuss situations to patients and their families, and even alert the doctors when a patient displays strange or unlikely behavior.

Registration specialist vs patient service specialist salary

Registration specialists and patient service specialists have different pay scales, as shown below.

	Registration Specialist	Patient Service Specialist
Average salary	$30,422	$33,563
Salary range	Between $23,000 And $40,000	Between $27,000 And $40,000
Highest paying City	Boston, MA	Springfield, MA
Highest paying state	Massachusetts	Massachusetts
Best paying company	Deloitte	Virginia Eye Institute
Best paying industry	Health Care	Health Care

Differences between registration specialist and patient service specialist education

There are a few differences between a registration specialist and a patient service specialist in terms of educational background:

	Registration Specialist	Patient Service Specialist
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Registration specialist vs patient service specialist demographics

Here are the differences between registration specialists' and patient service specialists' demographics:

	Registration Specialist	Patient Service Specialist
Average age	40	40
Gender ratio	Male, 14.5% Female, 85.5%	Male, 12.5% Female, 87.5%
Race ratio	Black or African American, 10.7% Unknown, 5.1% Hispanic or Latino, 18.0% Asian, 6.0% White, 59.5% American Indian and Alaska Native, 0.7%	Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 21.9% Asian, 6.4% White, 54.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between registration specialist and patient service specialist duties and responsibilities

Registration specialist example responsibilities.

Attain and authenticate patient insurance information, counsel patients on changes in insurance policies, verify patient demographics.
Help patients through the registration and admitting processes and also contribute to the PBX department.
Input data entries for insurance billing; adding CPT codes and diagnosis from face sheets as patients arrive.
Act as hospital PBX operator.
Complete all charge entry, enter all CPT and ICD-9 codes for billing for multiple doctors each day.
Enter patient information and verify information according to HIPAA regulations.

Patient service specialist example responsibilities.

Benefit coverage eligibility or concerns for patients will be complete timely to achieve identify outcomes or solutions.
Greet patients and visitors with warmth, compassion, and demonstrate commitment to exceptional service.
Provide customer service to patients via registration, co-pay and co-insurance payment collection, appointment scheduling and telephone service
Obtain patient demographic, billing, insurance, and other necessary intake information for patients seeking rehabilitation services.
Screen, triage, register and verify a high volume of client eligibility and demographic data.
Direct callers to appropriate personnel, and initiate a triage slip for response by medical personnel.

Registration specialist vs patient service specialist skills

Common registration specialist skills

Patients, 25%
Customer Service, 14%
Medical Terminology, 8%
Patient Registration, 5%
Insurance Verification, 4%
Data Entry, 4%

Common patient service specialist skills

Patients, 20%
Patient Service, 9%
Physical Therapy, 8%
Rehabilitation, 8%
Patient Appointments, 8%
Front Desk, 7%

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Office and Administrative Industry
Registration Specialist
Registration Specialist vs Patient Service Specialist

Updated January 8, 2025

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