Registration specialist vs registration representative

The differences between registration specialists and registration representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a registration specialist and a registration representative. Additionally, a registration representative has an average salary of $34,021, which is higher than the $30,422 average annual salary of a registration specialist.

The top three skills for a registration specialist include patients, customer service and medical terminology. The most important skills for a registration representative are patients, medical terminology, and patient care.

Registration specialist vs registration representative overview

	Registration Specialist	Registration Representative
Yearly salary	$30,422	$34,021
Hourly rate	$14.63	$16.36
Growth rate	-4%	-4%
Number of jobs	79,118	118,803
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 35%
Average age	40	40
Years of experience	4	4

What does a registration specialist do?

A registration specialist is responsible for managing patient information, including the verification of their insurance details and medical treatment schedules. Registration specialists assign admission rooms and processing payments for discharge. They also assist patients with the completion of medical forms by helping them fill-out papers with the most accurate information. A registration specialist performs administrative and clerical duties as needed, requiring them to have excellent data management skills to process information and provide the highest quality care services for the patients.

What does a registration representative do?

In medical facilities, a registration representative serves as the patients' first point of contact in clinics and hospitals. They primarily greet patients, identify their needs, gather personal and medical information, and assist them in filling out forms. They must also handle admission and discharge procedures, process payments, arrange payment plans, and collect insurance information. Furthermore, as a registered representative, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Registration specialist vs registration representative salary

Registration specialists and registration representatives have different pay scales, as shown below.

	Registration Specialist	Registration Representative
Average salary	$30,422	$34,021
Salary range	Between $23,000 And $40,000	Between $26,000 And $42,000
Highest paying City	Boston, MA	Boston, MA
Highest paying state	Massachusetts	Massachusetts
Best paying company	Deloitte	UMass Memorial Health
Best paying industry	Health Care	Health Care

Differences between registration specialist and registration representative education

There are a few differences between a registration specialist and a registration representative in terms of educational background:

	Registration Specialist	Registration Representative
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Registration specialist vs registration representative demographics

Here are the differences between registration specialists' and registration representatives' demographics:

	Registration Specialist	Registration Representative
Average age	40	40
Gender ratio	Male, 14.5% Female, 85.5%	Male, 13.9% Female, 86.1%
Race ratio	Black or African American, 10.7% Unknown, 5.1% Hispanic or Latino, 18.0% Asian, 6.0% White, 59.5% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 21.3% Asian, 6.4% White, 55.2% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between registration specialist and registration representative duties and responsibilities

Registration specialist example responsibilities.

Attain and authenticate patient insurance information, counsel patients on changes in insurance policies, verify patient demographics.
Help patients through the registration and admitting processes and also contribute to the PBX department.
Input data entries for insurance billing; adding CPT codes and diagnosis from face sheets as patients arrive.
Act as hospital PBX operator.
Complete all charge entry, enter all CPT and ICD-9 codes for billing for multiple doctors each day.
Enter patient information and verify information according to HIPAA regulations.

Registration representative example responsibilities.

Work with third party payer requirements including Medicare, Medicaid (AHCCCS), manage care plans, and commercial plans.
Manage and update demographic and insurance information, including authorizations and referrals, while demonstrating HIPPA confidentiality regulations.
Verify eligibility and insurance benefits for patients, including Medicare, Medicaid, private insurance and workers' compensation.
Maintain patient privacy in accordance with HIPAA with a high level of professionalism, compassion, productivity, and accuracy.
Maintain proficient level of knowledge regarding Medicare requirements, HIPAA compliance and reimbursement criteria.
Complete registration process for inpatients, outpatients, and emergency patients accurately and efficiently in accordance with policies and procedures.

Registration specialist vs registration representative skills

Common registration specialist skills

Patients, 25%
Customer Service, 14%
Medical Terminology, 8%
Patient Registration, 5%
Insurance Verification, 4%
Data Entry, 4%

Common registration representative skills

Patients, 25%
Medical Terminology, 10%
Patient Care, 6%
Customer Service, 6%
Health Insurance, 5%
Patient Registration, 4%

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Office and Administrative Industry
Registration Specialist
Registration Specialist vs Registration Representative

Updated January 8, 2025

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