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Skillit
Remote support specialist job in Atlanta, GA
We're seeking skilled Carpenters for exciting projects in select U.S cities. We prioritize your safety and value your expertise. We offer flexible interview times and an easy-to-follow application process. Apply now to jumpstart your skilled craft career!
Markets Hiring: Monroe, LA | San Luis, AZ | Trenton, SC | Denver, CO | Phoenix, AZ
Salary Range: $22 - $28 per hour
Benefits:
Paid Time Off
Medical
Retirement
Here's what Skillit needs from you:
Have strong carpentry skills
Ability to read and interpret documents such as safety regulations, operation and maintenance instructions, and procedure manuals
Ability to work with tools, such as, power and non-powered hand tools
Willing and able to follow instructions and ask clarifying questions
Ability to handle materials that can weigh up to 200Ibs
Strong attention to detail
Here's what you'll be doing:
Interpret and follow blueprints and project specifications for carpentry tasks
Perform various carpentry tasks such as framing, installing structures, and finishing work
Adhere to safety regulations and guidelines at all times
Use a variety of tools, both powered and non-powered, effectively and safely
Seek clarification and ask questions as needed to ensure accurate work
Lift and handle materials with care and safety
Pay close attention to detail in all carpentry tasks to ensure quality workmanship
$22-28 hourly 6d ago
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Support Operations Analyst
Pyramid Consulting, Inc. 4.1
Remote support specialist job in Atlanta, GA
Immediate need for a talented Support Operations Analyst. This is a 05+ months contract opportunity with long-term potential and location is Atlanta, GA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-00963
Pay Range: $40-$45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Collaborate regularly with cross-functional teams supporting sales
Support the launch, optimization, and ongoing maintenance of sales processes that improve efficiency and effectiveness
Use SQL, MS Excel, Google Sheets, and Salesforce to develop, maintain, and automate reporting and insights related to lead management and sales activities
Monitor, investigate, and analyze multiple sales data sets to provide a comprehensive view of sales productivity, revenue, campaigns, and performance
Intake, prioritize, and fulfill requests from the sales organization while following established internal processes
Manage multiple sales operations tasks against deadlines and communicate progress regularly
Develop clear narratives, insights, and recommendations from analyses; build presentations and present findings to business stakeholders
Key Requirements and Technology Experience:
3-5+ years of experience in an operations role (sales operations, revenue operations, or sales support)
2+ years of experience as a Salesforce power user, including building reports and dashboards
Experience with data management, data delivery, and business intelligence tools (e.g., SQL, Salesforce, Excel/Sheets, Looker, Power BI, Tableau)
Ability to extract insights from complex data sets and clearly communicate findings and recommendations
Strong problem-solving mindset with the ability to identify and implement improvement opportunities
Strong communication and cross-functional collaboration skills
Bachelor's or Graduate degree in business, analytics, or equivalent work experience
Our client is a leading Software Development Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$40-45 hourly 4d ago
Helpdesk Support Analyst
Teksystems 4.4
Remote support specialist job in Sandy Springs, GA
*Helpdesk Support Analyst - Contract-to-Hire* *Overview* A major healthcare organization is seeking additional Helpdesk Support Analysts to assist their growing IT support needs. This is a contract-to-hire role offering strong longterm career potential, internal growth opportunities, and competitive pay once converted to full-time.
*What You'll Do*
* Provide phone-based technical support to internal employees
* Assist users with VPN issues and remote-access setup
* Troubleshoot Windows, Active Directory, and general connectivity problems
* Work within a ticketing system (ServiceNow experience is a plus)
* Follow scripts and processes to move users efficiently through the support queue
* Deliver polished, professional, and clear communication at all times
*Top Skills Needed*
* *Strong customer service skills* - especially over the phone
* *Experience with VPN and remote-access troubleshooting*
* *Helpdesk or IT support experience*, including ticket handling
* Familiarity with *Windows*, *Active Directory*, and general troubleshooting
* Professional, articulate, and logical communication style
*Shift Details* Training (first 1-4 weeks): *Onsite, Monday-Friday, 8am-5pm*
After training, shifts may include:
* Sun-Thurs, 8:30am-5pm
* Mon-Fri, 7am-3:30pm
* Tues-Sat, 7am-3:30pm or 6:30am-3pm
*Location* Sandy Springs, GA
(Training onsite; role may be remote afterward depending on business needs)
*Compensation*
* Contract-to-hire
* Conversion range: *$25/hr*
*Requirements*
* Entry-level experience welcome
* Excellent communication and professionalism
* Ability to pass a drug test
*Work Environment*
* IT team is primarily remote but may be asked to come onsite as needed
* Strong internal promotion culture
* Full-time employees receive overtime at time-and-a-half, excellent benefits, and pension plans
*Interview Process*
* *One-step interview* with manager and director
*Job Type & Location*
This is a Contract to Hire position based out of Sandy Springs, GA.
*Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Sandy Springs,GA.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 7d ago
Treasury Solutions Support Specialist
Renasant Bank 4.3
Remote support specialist job in Atlanta, GA
Job ID 2026-14997
The Treasury Solutions SupportSpecialist fulfills a key role for Renasant Bank's Treasury clients. This person must be motivated and passionate in creating legendary client support experiences through inbound and outbound service interactions with Treasury Solutions clients. This position serves as the front line for Treasury Solutions to respond to questions and issues, from clients and our banking partners, in a timely and efficient manner.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
Must be a passionate advocate for providing exceptional client experiences for all Treasury Solutions products thereby attaining client retention and referenceability
Capture customer information in the core system or CRM database that promotes Know Your Customer as related to their Profile, Relationship, Preferences, and Interactions
Document the problem solving process such as decisions made, actions involved and final resolution in the core system or CRM database
Ensure that all relevant parties are updated frequently through the core system or CRM
Resolve client requests through proficient use of system tools, research and navigation within/outside the organization, or escalation to appropriate resource
Ensure any follow-up needed is provide timely
Escalate all complex and technical questions and issues to the appropriate resource as quickly and efficiently as possible ensuring that all known data regarding the incident is provided
Display patience and empathy in handling tough cases and/or difficult clients
Gather and document client feedback for sharing with the Product and Sales teams
Engage in continuous self-performance evaluation and self-training projects
Stay current and knowledgeable on all Treasury Solutions products and services
Stay current on industry trends (market conditions, regulatory changes, and competitor offers) to be effective in responding to client inquiries and needs
Adhere to Renasant Bank's Service Standards Policy and Core Values - RNSTX
Flexibility with work schedule, including possible nights and weekends
Adhere to regulatory guidelines for customer authentication and product disclosures
Maintain confidentiality and security of customer information according to regulatory guidelines and company policies
Seek opportunities to differentiate the customer experience through identifying solutions suitable for client's current or future needs based on life events and risk tolerances
Perform other related duties as assigned
Qualifications
A high school diploma or equivalent; Bachelor's degree is preferred
At least three years' banking experience with at least 1 year in a client facing role
A proven track record of understanding the client needs and delivering exceptional client service consistently
Excellent written and verbal communication skills is required. The Specialist must be able to manage internal and external relationships efficiently and effectively with the ability to articulate solutions to both internal and external stakeholders.
Excellent customer service skills
Strong analytical and problem solving skills
Demonstrated initiative and innovation to resolve issues effectively and efficiently - ability to "think outside the box"
PC Proficiency with various systems and software, including but not limited to Microsoft Office products
Must be able to:
Work and collaborate with others as a team at all levels
Multitask effectively
Organize and prioritize tasks to achieve goals
Perform role with minimal supervision
Be committed to seeking opportunities for continuous improvement and possess the ability to achieve results despite challenges
Ability to understand and apply policies and procedures of federal/state regulations
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
$31k-38k yearly est. 3d ago
Technical Support Specialist (NE)
Syncreon 4.6
Remote support specialist job in Fairburn, GA
DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical SupportSpecialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day.
If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit.
This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation.
Bring your technical skills, your curiosity, and your drive - we're ready for you.
About the Role
How you will contribute
* Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery.
* Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation.
* Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead.
* Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification.
* Monitors emails for alert notifications from the service desk and resolves or escalates these as required.
* Provides change management support during the weekend when on call.
* Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure.
* Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle.
* Provides onsite support for new site launches and server / network refreshes.
* Other duties as assigned.
Your Key Qualifications
* A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted.
* Solid attention to detail and the ability to create and document process and procedures.
* Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community.
* The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality.
* Excellent organizational and problem solving skills.
* Ability to handle multiple tasks.
* Strong written and verbal skills in English.
* A strong understanding and working knowledge of desktop hardware, operating systems and software.
* A good understanding of network systems and protocols as well as server hardware and operating systems.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: Atlanta
Job Segment: Technical Support, Logistics, Supply Chain, Network Engineer, Supply, Technology, Operations, Engineering
$35k-64k yearly est. 57d ago
Senior Technical Support Specialist
Fortinet 4.8
Remote support specialist job in Atlanta, GA
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Senior Technical SupportSpecialist in Atlanta, GA to contribute to the success of our rapidly growing business.
As a Senior Technical SupportSpecialist, you will:
Work alongside members of our support organization to identify and diagnose the root cause of our customers' technical issues.
Take ownership of escalated support cases and ensure each one is managed through to resolution to the customer's satisfaction.
Be responsible for replicating problem scenarios, analyzing logs, and identifying workarounds
Work with our R&D team to clearly communicate bugs and test fixes and ensure speedy resolutions for customers
Work on tools to assist others with future debugging and contribute supportability enhancement requests for our program of ongoing product improvement
Become a specialist in our Data Loss Prevention and Insider Risk Management solution, and be able to provide expert advice to our customers and partners
We Are Looking For:
An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:
Candidate with 5+ years of experience in a technical support or system administration role in a networking/security company or equivalent education
Deep working knowledge of operating systems -- Windows, Mac, Linux and associated tools
Strong understanding of TCP/IP
Experience with endpoint security products, firewalls, IDS/IPS, VPN, and networking.
Strong troubleshooting and problem solving skills
Has experience with REST APIs and JSON
Has some level of programming or scripting skills, e.g. Python, Java script or Shell scripting
A genuine interest in learning about new technologies
Strong communication skills, both written and verbal.
It is also considered a bonus if you have:
Experience working with Data Loss Prevention (DLP) software
A practical understanding of how data is protected at rest and in transit, including the particulars of TLS, PKI, encryption, key management, identity management and RBAC
Experience with Kubernetes, Google Cloud, or Amazon Web Services (AWS) is a plus
Why Join Us:
At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
$79k-104k yearly est. Auto-Apply 60d+ ago
LIMS Application and Instrument Support Specialist
Labanswer
Remote support specialist job in Atlanta, GA
LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.
LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.
The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.
Travel Requirements:
The position is based in the Atlanta, GA area region. No travel is required
Please feel free to apply directly on LabAnswer's Career Site using the following URL:
**********************************************************************************
Job Description
As LIMS Application and Instrument SupportSpecialist, you will provide on-site support for a STARLIMS implementation at the Food and Drug Administration (FDA) Office of Regulatory Affairs (ORA). This role will perform operational support for StarLIMS and instruments/applications and scientific workstations. Responsibilities involve the daily management and operational maintenance and support, development support, and proactive/preventative analysis of systems. This person will demonstrate knowledge of key laboratory processes, products and services.
Duties include the following:
•Work with more senior level project resources to integrate and maintain laboratory instrumentation and applications.
•Assist with site configuration and implementation of STARLIMS.
•Work with end users and management to analyze and document user needs
•Participate in and facilitate meetings,
•System configuration and administration
•Provide operational support for STARLIMS
•Provide coordination with equipment manufacturers to install, maintain and trouble-shoot instruments and instrument controllers
•Provide support for laboratory computers
•Work with more senior level project resources to integrate and maintain laboratory instrumentation and applications.
•Assist with site configuration and implementation of STARLIMS.
•Provide coordination with equipment manufacturers to install, maintain and trouble-shoot instruments and instrument controllers
•Contribute to the planning and implementation of application releases, data changes, and configuration changes.
Qualifications
Minimum Qualifications:
•Application Support Experience
•LIMS and/or ELN Experience (Preferably STARLIMS)
•Lab Instrument Experience (Preferably Support Experience)
•Bachelor's Degree (Preferably in Microbiology, Chemistry, etc.)
•Great Oral and Written Communication Skills
•Computer support
•Excellent written and verbal communications skills
•Excellent organizational skills
FDA Program Information:
LabAnswer is pursuing a contract with the Food and Drug Administration (FDA) Office of Regulatory Affairs (ORA) for the continued implementation, deployment, integration, training, testing and support of FDA's Laboratory Information Managements System (LIMS). We are currently working on the project as a subcontractor. The new contract is anticipated to be awarded in late July, 2016 for a period of 7 years. There are approximately 14 on-site support positions at the following locations, as well as a number of other positions in the areas mentioned above that are performed remotely, in Orlando, FL or in the Washington, DC area.
Travel Requirements
:
The position is based in the Atlanta, GA area region. No travel is required.
Additional Information
We offer comprehensive benefits to regular full-time employees including but not limited to:
•Unlimited ceiling for professional growth opportunities within LabAnswer
•You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources
•Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)
•Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals)
•Comprehensive health and welfare programs to fit your individual or family's needs:
•Health Insurance
•Dental Insurance
•Vision Insurance,
•401(k) Retirement Saving that includes a generous employer match
•Paid Time Off (vacation, sick, holiday)
•Company Paid Life Insurance
•Company Paid Short and Long Term Disability Insurance
•Wellness Plans and Rewards
•Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition
•Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan
At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.
$57k-99k yearly est. 9h ago
Distribution Support Modeling & Engineering Specialist/Analyst
Southern Company 4.5
Remote support specialist job in Atlanta, GA
Distribution Support Modeling and Engineering Specialist/Analyst + The Network Management System (NMS) plays a vital role in Georgia Power's operation of the electrical distribution system. The DistGIS database serves as the asset repository for all power delivery infrastructure within the Georgia Power footprint and drives the creation of the network model. This network model is foundational for NMS.
+ This position is responsible for applying revisions to the network via patches to the model build environment before moving it to the production environment. Revisions may include addition of new power delivery infrastructure, changes to existing infrastructure, or equipment retirement.
+ This position requires frequent collaboration with other GPC partners, chiefly the GIS team, Distribution Control Center (DCC) operators, Distribution SupportSpecialists, and field personnel.
+ The successful candidate will be responsible for providing exemplary customer value to internal and external customers.
+ This position supports a 24/7 organization and may require some work outside of normal business hours. Also, there are opportunities to work overtime to assist in storm restoration activities.
JOB QUALIFICATIONS :
Education Requirements:
+ Bachelor's degree required in related field and/or minimum of 5 years of work experience in electrical distribution mapping and 3D modeling of electrical distribution system operations and functionality
+ Associate's degree or Certificate in GIS strongly preferred
Experience Requirements:
+ GIS experience is required
+ Distribution experience is preferred
+ Experience with Oracle NMS or GE ADMS is highly preferred
+ Experience with any DSCADA, Outage Management System (OMS), NMS, and/or DistGIS platform preferred
Knowledge, Skills, and Abilities :
+ Fundamental understanding of how the Bulk Electric System (BES) operates
+ Familiarity with the Grid Modernization Initiative
+ Strong computer skills using standard software packages (Microsoft Office products, etc.)
+ Prior electrical distribution and/or transmission system operating experience
+ Good interpersonal and communication skills
+ Proven high degree of accuracy and first-time quality of work results
+ Proven strong diagnostic and complex problem-solving skills
+ Demonstrated strong multi-tasking skills
+ Familiarity with Linux file systems and data manipulation techniques
Behavioral Attributes :
+ Excited and willing to learn about innovative technology
+ Contributes to overall positive teamwork environment
+ Builds effective relationships both internally and externally and at all levels
+ Understands and embraces the value of intentional inclusion
+ Flexible and positively adapts to change
+ Demonstrates professionalism in the work environment
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit ******************* and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 16395
Job Category: Engineering
Job Schedule: Full time
Company: Georgia Power
$32k-39k yearly est. 4d ago
Business Applications Specialist
Deutz 4.5
Remote support specialist job in Norcross, GA
Business Applications Specialist Location: Norcross Working hours: 40
DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
As Part of our Global IT team, the Business Applications Specialist is a key role in ensuring the seamless implementation, smooth operation, and efficient use of our business applications (SAP ERP) in our operations (production/warehouse) in collaboration with the global IT organization at our parent company DEUTZ AG. This position will be responsible for analyzing and translating local business requirements into finalized IT concepts and aligning local IT projects with high business impact with the Global IT team including project, testing, and 1st level support. This role bridges the gap between the business needs of the users and the technical aspects of the applications.
Essential Duties and Responsibilities
The Business Applications Specialist will be responsible for, but not limited to, the following duties within the global IT governance framework:
Requirements Analysis
Analyze business requirements and translate them into functional and technical specifications.
Work with business stakeholders to identify and implement solutions to address application usage issues.
Develop and maintain documentation for business application configurations and procedures.
Analyze application usage data to identify trends and opportunities for improvement.
IT Project & Training SupportSupport the IT project lifecycle from demand management, project meetings, data migration activities, testing, change management, go-live, and hyper-care.
Participate in and support initial training sessions and update training documents in collaboration with the local training department.
Maintenance and Support
Provide ongoing support to end users, including answering questions, resolving issues, and providing guidance on a technical level.
Troubleshoot and resolve technical application issues reported by end users.
Organize and perform regular application maintenance tasks with vendors and the Global IT, such as updates and security patches.
Monitor application performance and identify areas for improvement.
Participate in application upgrades and migrations.
Develop and deliver technical documentation for new and existing business applications and features.
Other Duties
Stay up to date on the latest operations business application trends and technologies.
Identify opportunities to leverage technology to improve business processes.
Participate in cross-functional teams to ensure alignment between business needs and IT capabilities.
Other Qualifications
Excellent communication, presentation, and interpersonal skills
Ability to work independently and manage multiple projects simultaneously.
Supervisory Responsibility
Individual Contributor
Travel Requirements
Anticipated domestic and international travel is approximately 25% depending on business needs.
Minimum Requirements
Bachelor's degree IT, Eng, BA or related field
5 years of experience in supporting major business applications (SAP)
3 years of experience in analyzing business operations and translating into IT solutions/concepts
3 years of experience in configuration or support of at least one the following SAP modules: MM/WM/PP
Preferred Requirements
Experience with SAP s/4AHANA is a plus
Experience with ABAP debugging/programming is a plus
Project management certifications
Certifications in major business applications (SAP)
Experience in SAP/IT consulting
Hands-on experience working in operation areas (production/warehouse)
Physical Requirements:
Our Business Applications Specialist works in the office area, the noise level in the work environment is usually quiet to moderate.
Visits in manufacturing assembly and warehouse environment necessary. Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor.
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.
$75k-109k yearly est. 41d ago
Application Specialist
Care Logistics 4.3
Remote support specialist job in Alpharetta, GA
Care Logistics is growing our team and seeking highly skilled and driven professionals that share our values and mission. If you are looking for a challenging position with a well-managed, well-funded healthcare innovator, consider a position with Care Logistics.
Care Logistics is a subsidiary of Jackson Healthcare , a family of highly specialized healthcare staffing, search and technology companies. With a mission to improve the delivery of patient care and the lives of everyone it touches, it helps healthcare facilities across the country serve more than 10 million patients each year. Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top three U.S. healthcare staffing firm. In addition to being Great Place to Work certified, it is consistently named an employer of choice, having been nationally recognized as a best workplace in healthcare, a best workplace for women and a best workplace for millennials, as well as being named one of the Healthiest Employers by the Atlanta Business Chronicle.
Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!
The Application Specialist is responsible for configuring and testing Care Logistics' applications and assisting in training customer application administrators on its use and configurability while facilitating a favorable client and Care Logistics outcome. They work closely with members of the Client Services team and customer resources in support of these objectives. Client Services functions include project delivery tasks such as configuring the system with detailed hospital information, advising on ways software configuration can be adjusted to creatively solve a challenge, ensuring the solution functions in accordance with the process redesign conducted by Transformation resources, training customer application administration resources on applications functions, supporting go live events, assisting the support team with customer issues, and participating in system upgrades as needed.
ESSENTIAL RESPONSIBILITIES:
Client Services Functions
Delivery components of customer implementations include:
Acting as the owner of knowledge regarding the application, what can be configured, and how to optimize the customer's processes with the application.
Configuring all aspects of the application via the Care Logistics administration modules, SQL queries, remote server applications, and spreadsheet uploads (when applicable).
Understands configuration options and recommendations for all products offered by Care Logistics, advises Transformation resources as necessary.
Own the configuration gathering and system build process, working with Care Logistics project team resources and customer resources to gather data needed to configure the application. This includes facilitating configuration gathering sessions with customer resources throughout the implementation process.
Prepare necessary environments (configuration, patient needs) for testing and training sessions
Train customer Application Administrators on configuration processes associated with their role in the Administration module.
Leading unit testing, including issue capture and resolution processes.
Support Integrated Testing via application validation, issue capture, and resolution follow-up
Acting as a front-line liaison with the client resources, regarding configuration capabilities of the application, both on-site and remotely during the project.
Escalating technical issues to Project Manager, Technical Project Manager, and/or Healthcare Operations Executive on the assigned project.
Providing Technical Go-Live coverage as the application and configuration expert.
Responsible for maintenance of configuration documentation and change log for customer environment(s).
Additional tasks which include:
Supporting customer application configuration requests post go-live as needed.
Collaborate with teammates to troubleshoot and maintain existing application modules.
Work with development to understand configuration options for new releases and improve the configuration processes for future releases
Train internal users on system configuration including Support team members and other project team resources
Maintain configuration documentation and resources for both Application Specialist role and for other internal team members to reference.
Lead internal methodology efforts to improve Care Logistics ability to implement software more efficiently and effectively.
Conducts job duties in accordance with the Corporate Values and Culture
Others First
Respects all individuals without regard to their position. Understands that there is no class system.
Seeks first to understand before responding, doesn't rush to judgment.
Esteem the Team
Embraces a “Team-First” vs. “Me-First” attitude. Understands that the possibilities for success are limitless when one is impervious to who gets credit. Doesn't take credit for other's accomplishments and will give other's credit with praise and recognition.
Communicates problems directly, not engaging in rumors or gossip.
Maximize Potential
Takes ownership of self and working team. Conducts self with intellectual honesty; is willing to admit mistakes and understands strengths and weaknesses. Believes and operates under the principle “If it's to be, it's up to me”
Strive for Excellence
Functions in a fail-safe environment that forgives and focuses on solutions. Will encourage and support other associates, creating an environment to be one's best.
Do the Right Thing
Always tries to do what's right with a firm sense of integrity and ethics, behaving in a manner consistent with principles of moral conduct.
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
REQUIRED
Bachelor's degree in Computer Information Systems or equivalent experience.
EXPERIENCE PREFERRED
Two years of experience working with Healthcare Information Systems or internal hospital operations preferred.
Knowledge of database structures and Structure Query Language (SQL).
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to develop strong and productive working relationships with others.
Ability to form strong team bonds and enhance team performance.
Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities.
Ability to cope with rapidly changing information in a fast paced environment.
Proven communication, interpersonal, analytical and organizational skills.
Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project.
Ability to work both independently and as a member of the implementation and support team .
Ability to manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external.
Must be able to quickly identify and resolve issues.
Must be able to quickly understand complex concepts.
Excellent oral and written communication skills.
Excellent customer management skills.
Above average observational skills to collect data and validate information.
Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs.
Able to effectively represent JHS/Care Logistics values and principles in decision-making and actions.
Adaptability:
Ability to embrace change and shift focus when unexpected work arises.
Time Management:
Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact.
Customer Service:
Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.
TRAVEL REQUIREMENTS & WORKING CONDITIONS:
20-40% travel required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to participate in online video calls, use hands to write and type, verbally and written communications.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Disclosures
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
$57k-87k yearly est. Auto-Apply 10d ago
Biomedical Engineering Support Specialist - Service Maintenance
Widescope Consulting and Contracting Services
Remote support specialist job in Powder Springs, GA
Job Title: Biomedical Engineering SupportSpecialist - Service Maintenance
Job Type: Full-time Reports To: COO Widescope Consulting & Contracting
Provide cradle-to-grave biomedical engineering and administrative support to the Defense Health Agency (DHA) for centrally managed service maintenance contracts supporting diagnostic imaging equipment and Picture Archiving and Communication Systems (PACS) across all DHA sites.
Duties and Responsibilities:
Provide cradle-to-grave support to DHA for service maintenance contracts for centrally managed diagnostic imaging equipment and PACS.
Provide administrative support to DHA sites to determine appropriate maintenance coverage and recommend service maintenance contracts.
Track and survey DHA sites to perform needs assessments for service maintenance contract requirements.
Perform continuous monitoring of quality, quantity, and timeliness of service maintenance contracts.
Prepare business cost analyses for requests to add equipment maintenance to centrally managed contracts.
Interface with and prepare required documentation for the Defense Logistics Agency (DLA) and DHA finance offices.
Represent DHA in development, amendment, and rewrite of consolidated service maintenance agreements used by all DHA Medical Treatment Facilities (MTFs).
Ensure maintenance agreements are right-sized, cost-effective, and protect MTF operational requirements and DHA interests.
Ensure and assist base-level Biomedical Equipment Technicians (BMETs) with accurate accounting of service contract costs in DMLSS.
Maintain continuous accounting of current fiscal year expenditures for service maintenance contracts.
Prepare budget estimates and projections for future-year service maintenance contract requirements.
Supported Systems:
Centrally managed diagnostic imaging equipment and Picture Archiving and Communication Systems (PACS) supporting DHA Medical Treatment Facilities worldwide.
Preferred Qualifications:
Biomedical, clinical, or systems engineering background with experience in medical device life-cycle management, requirements development, or acquisition support.
Familiarity with DHA, DoD PPBE, and facility hospital operations preferred.
Bachelor's Degree in related field is highly recommended.
U.S. Citizen
$50k-80k yearly est. 30d ago
IT Tier Tech 1
Classic Collision 4.2
Remote support specialist job in Sandy Springs, GA
Classic Collision is now hiring an IT Support Technician. The IT Support Technician will be responsible for imaging and reimaging laptops per unique specifications, testing all builds and peripheral equipment and arranging for delivery of equipment in a very fast paced and busy professional services environment. The IT Support Technician will also be responsible for answering, commenting, and replying to open tickets during downtime. Be a part of a rapidly growing company known for exceptional quality and impressive customer service in the collision industry. We offer competitive pay along with a complete benefits package
Responds to user inquiries and diagnoses issues through effective communication.
Manages a streamlined problem-solving process encompassing problem identification, research, isolation, resolution, and follow-up actions.
Addresses intricate technical problems by conducting thorough research and providing effective solutions.
Offers technical support via phone calls, emails, and user requests, ensuring prompt assistance.
Records, monitors, and tracks issues meticulously to ensure timely and effective resolution.
Provides advanced support to end users for PC, server, or mainframe applications and hardware.
Collaborates with network services, software systems engineering, and applications development teams to restore services and identify core issues.
Reproduces user problems to troubleshoot operational challenges successfully.
Proposes system modifications to minimize user-related problems.
Handles equipment returns onsite by conducting cleanup, testing, reimaging, and returning to inventory (Windows PCs).
Performs onsite asset tagging and conducts inventory counts for existing stock (must be able to lift up to 50lbs without assistance).
Contributes to knowledge management by creating articles. After resolving an incident, documents the process as a knowledge management article for future reference, stored in Remedy.
May receive training for Critical Incident Response, Account Management, or Problem Management responsibilities.
Qualifications for IT Tier 2 Support Technician (Hybrid):
Education:
High School Diploma or equivalent.
Some college coursework is a plus.
Experience:
Minimum of 1 year of experience in a helpdesk or IT support role.
Skills and Abilities:
Strong technical expertise in IT support and troubleshooting.
Excellent communication skills, both verbal and written.
Proficient problem-solving abilities.
Detail-oriented with a focus on issue tracking and documentation.
Adept at collaborating with cross-functional teams.
Competence in equipment management.
Ability and willingness to travel as required for on-site support.
These qualifications are essential for success in the IT Tier 1 Support Technician role
Classic Collision welcomes diversity and is an EEO Employer.
$40k-71k yearly est. Auto-Apply 60d+ ago
Information Technologist (Full-time)
Academy of Scholars 4.1
Remote support specialist job in Decatur, GA
The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support.
The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision.
*****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks
Duties & Responsibilities
Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems
Ensure all documentation is properly maintained and updated in a timely manner.
Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters.
Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points.
Expectations
Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems.
Strong verbal and written communication skills.
Must be customer service and detail oriented.
Qualifications
Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment.
Experience
Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks.
Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus)
Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus.
Microsoft Office 365 (Teams is a Plus)
Server Hardware
Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management
Certification:
Apple or Microsoft Technology and/or CompTIA certification(s) preferred
Google Admin Certification or equivalent experience preferred
Education:
BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience
Experience:
A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments
Working in academic environment: 2 years (Preferred)
Administering Chromebook: 2 years (Preferred)
Apple/Mac device: 2 years (Preferred)
Google Education: 2 years (Preferred)
Mobile Device Management: 2 years (Preferred)
WordPress: 2 years (Preferred)
$39k-50k yearly est. Auto-Apply 60d+ ago
Information Technology
Vp 3.9
Remote support specialist job in Atlanta, GA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$36k-68k yearly est. Auto-Apply 60d+ ago
Adv, IT Tech Management - Ordering & Wholesale
Mercedes-Benz Group 4.4
Remote support specialist job in Atlanta, GA
Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
Job Overview
The Incumbent will lead implementation, support, maintenance and continuous improvement of information systems supporting VOIS applications, primarily in the Vehicle Ordering, Allocation, Wholesales, Special Sales & Retail area. This role facilitates SAP and related application initiatives in collaboration with business stakeholders and internal/external IT partners to ensure alignment with customer requirements. The incumbent will lead the development and execution of both functional and technical system components, with special emphasis in SAP VMS module, maintaining expert-level knowledge of system capabilities in accordance with Mercedes-Benz standards. They will ensure system reliability and performance, drive innovation through emerging technologies such as automation and AI and provide support to team members to ensure timely and cost-effective project delivery. The incumbent will bring expert level knowledge of SAP S/4 HANA, SAP Vehicle Management System & strong skills in SAP Sales & Distribution Module with emphasis on O2C process.
Responsibilities:
(10%) - Ability to understand business requirements and translate them into a solution. Ability to understand the breadth and depth of the deliverable and how the solution fits into the larger picture
(10%) - Responsible for the Technical & Functional aspects of the Analysis and Design Process and its associated documentation - Technical, functional specification, Test Plans, etc
(20%) - Will design robust functional solutions, troubleshoot problems and provide guidance for sustainable resolutions in the area of Vehicle ordering, wholesale, allocation, retail on the SAP implementation
(10%) - Conduct presentations to all audiences on a variety of subjects. Able to communicate with team members and business stakeholders in a clear, consistent, and professional manner.
(10%) - Work self-directed and independently, act as subject matter mentor to junior team members & SI Partners
(5%) - Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required
(10%) - Provide support for cross-functional issues involving MM, SD, FICO and guide technical team members (ABAP) for issue resolution
(10%) - Allocate time, prioritize tasks, and accurately scope tasks and phases of a project.
(5%) - Define and implement industry best practices and Mercedes-Benz standards into operational procedures and system operations
(10%) - Suggests tools and processes needed to improve business processes. Reviews the team's deliverables for adherence to standards and to ensure quality.
Qualifikationen
Requirements & Conditions
Must be able to work flexible hours/work schedule
Requires valid driver's license
Travel domestically
Travel internationally
Work Holidays when required
Work Holidays as scheduled
Work weekends when required
Work weekends as scheduled
Experience with Microsoft Excel, Access, Visio and PowerPoint
Good people skills, good communication skills
Education
Bachelor's/Master's Degree (accredited school) and relevant work experience with emphasis in:
SAP functional & Technical expertise in SAP VMS & SD modules
Strong understanding of vehicle lifecycle processes including procurement, sales, and inventory.
Hands-on experience with SAP VMS configuration and customization.
Familiarity with SAP SD, MM, and FI integration points.
Experience in automotive industry or similar domains is highly preferred.
Excellent problem-solving and communication skills.
Ability to work independently and in a team-oriented environment.
Knowledge (necessary to perform proficiently in this position)
Must have 6+ years (total) of experience in the following:
* Lead development and implementation of the functional and technical aspects of the systems by maintaining an expert level awareness of the functionality and system options in accordance with Mercedes-Benz standards
* Analyze complex functional/technical support & training and recommend solutions in unfamiliar environments
* Automotive industry Knowledge of vehicle process, Order to Cash process, Vehicle accounting process
High level of expertise in SAP VMS (Vehicle Management System) with hands-on experience in VMS processes and configurations
* Implementation, Migration & Support of S/4 HANA systems is mandatory, automotive industry experience is a plus
* Use agile methods to facilitate customer-centric solution development and ensure hand-over to IT operations
* Manage and report on issues and problem tickets and conduct priority sessions with business partners on change requests
* Provide 2nd level support for system issues and act as SME in SD, MM and FiCo modules of SAP.
* Exceptionally good communication and collaboration skills; and the ability to work with multiple stakeholders. Proven ability to tailor communication content to the needs of the audience
* High analytic and strategic thinking
* Independent working attitude; well-organized with attention to detail
* Able to lead, moderate and motivate colleagues
* Excellent relationship building/partnering skills
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
$38k-61k yearly est. 10d ago
Field Layout Specialist
Juneau Construction Company 4.0
Remote support specialist job in Atlanta, GA
Juneau Construction Company is seeking a Field Layout Specialist to join our growing and dynamic Engineering Services division. This is a critical role that ensures accurate layout of structural and non-structural elements (foundations, mechanical penetrations, hardscapes) on active construction sites using Trimble RTS and GNSS equipment. The role involves coordinating with applicable field personnel and the Juneau Virtual Design + Construction (VD+C) department to meet project requirements while ensuring proper equipment use and maintenance.
Position Qualifications:
* · B.S. in Construction Management, or related engineering discipline preferred.
* · 5 years layout engineering experience.
* · Knowledge of construction workflows and layout equipment (Trimble RTS preferred).
* · Experience with 3D visualization and coordinate systems (Cartesian, Northing/Easting).
* · Proficiency in reading blueprints and 3D models.
* · Familiarity with Autodesk Revit (preferred but not required).
Duties and Responsibilities:
* · Perform layout of structural and non-structural elements, including foundations, formwork, embeds, mechanical penetrations, and utilities.
* · Maintain and operate the Trimble RTS and GNSS equipment.
* · Identify methods to improve efficiency.
* · Layout based on data prepared by the VD+C department, ensuring alignment with design and field needs.
* · Ensure digital models align with field layouts by maintaining clear communication with the VDC department and field teams.
* · Assist Superintendents and VD+C in preparing and managing site layouts, prioritizing based on project schedules.
* · Coordinate with project teams for timely completion of layout tasks.
* · Provide elevation control, grid line offsets, and benchmarks for trades.
* · Support field crews and the Superintendent with ongoing Line and Grade layout.
* · Review submittals to ensure layout aligns with project specifications.
* · Ensure all layout work complies with industry standards and best practices for construction layout.
* · Ensure safety program procedures are maintained in work areas.
* · Maintain good relationships with trade partners.
Job Expectations/Physical Demands:
* · Travel as necessary to support Juneau and CCS layout needs within the Southeast United States region
* · Must be able to stand, sit, feel, twist, walk, talk, hear, see, bend, crouch, squeeze grasp, crawl, kneel, squat, push, pull, apply pressure, reach overhead.
* · Ability to lift and carry 60 lbs. regularly if required.
* · Must be able to safely operate all required machinery.
* · Ability to work outdoors subject to local weather conditions
$47k-72k yearly est. 60d+ ago
Specialist, Field Training
Smalls Sliders Operations LLC
Remote support specialist job in Atlanta, GA
Job Description
The Specialist, Field Training is primarily responsible for the delivery and implementation of effective training systems and hands-on training at our New Can Openings and existing Cans. This role supports the Cans through the delivery of training at New Can Openings, establishing Certified Training Locations, monitoring MIT performance, and supporting the training of employees and Managers.
Key Responsibilities/Essential Duties
Can Training
Deliver the training modules and support at New Can Openings (NCO's)
Ensure the highest levels of training standards at all Cans
Ensure NCO's are properly trained and supported
Implement Training programs and systems
Support the program development of Certified Training Cans
Execute Certified Training Can and annual Re-Certification process
Conduct and document Certified Training Can visits to evaluate operational effectiveness and MIT requirements
Execute touchpoints with all Managers in Training [MITs] during each phase of training; combination of phone calls, emails and face-to-face interactions to gauge performance
Support Pre and Post New Can Opening Activities
Validate the effectiveness of training plans and identify training gaps by assessing objectives, compliance, and providing training on corrective actions
Identify training gaps and compose/execute plans with clear objectives, outcomes, and follow-up measurements
Business Unit(s) Support
Schedule and execute Certified Training Manager classes to achieve expectations, track Certifications
Participate in Train the Trainer sessions for rollouts; Partner cross-functionally on training sessions needed in-Can
Create, maintain, and execute Business Unit Training Plans in partnership with Business Unit Leaders aligned to business goals
Provide feedback on Squad Member, Shift Leader, and Can Management development plans
Manage ServSafe Certification
Training Functional Support
Provide feedback and follow-up documentation on executed rollouts and training meetings
Serve as the subject matter expert [SME] for training system development
Actively review and provide feedback on all training programs in development
Provide observations, evaluations, and feedback on training effectiveness
Participate in meetings and training sessions at the NCO, Cans and off-site locations
Required Qualifications/Skills
Ability to lead, motivate, and empower
Excellent communication and presentation skills
Ability to recognize problems, set goals and convert plans into action
Ability to exercise good judgment in decision making
Open to feedback and to self-improvement
Holds self-accountable to high personal standards of conduct and professionalism
Ability to manage time effectively
Exceptional interpersonal skills, with the ability to effectively interact with employees and stakeholders at all levels of the organization
Superior organization and follow-up skills
Proficient in a variety of LMS and technology systems
Ability to travel 70-80%
Previous training experience required; minimum 2 years preferred
Minimum of 2 years' management experience in the hospitality field required; quick service or fast casual preferred.
It is the policy of Smalls Sliders to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
$37k-65k yearly est. 8d ago
Underwriting Support Specialist - Excess & Umbrella
Markel 4.8
Remote support specialist job in Alpharetta, GA
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis.
What you'll be doing:
Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.
Under Underwriter direction, attached appropriate forms and makes policy changes as requested.
Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.
Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.
What we're looking for:
Bachelor's degree preferred.
Excellent oral and written communication and organizational skills
Ability to multi-task in fast-paced environment.
Ability to work independently and within a team.
Ability to follow process and attention to details.
Willingness to work toward insurance designation (AINS)
Intermediate level of proficiency in MS Word and Excel.
Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
#deib
#LI-Hybrid
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
$49k-59k yearly est. Auto-Apply 4d ago
Field Specialist 3 (Distribution) 4P/352
4P Consulting
Remote support specialist job in Chamblee, GA
Distribution Field Specialist 3
Schedule: Daylight hours (approx. 7:00 AM - 6:00 PM, 10-40 hrs weekly) Contract- 1 Year
Client -Southern Company
We are seeking a seasoned Distribution Field Specialist with a background in lineman/powerline operations and 10-15 years of utility field experience. This role is critical in overseeing and optimizing the reliability, efficiency, and safety of distribution systems. The position requires advanced technical knowledge, leadership capabilities, and a proven ability to ensure compliance with industry standards while supporting both operational and maintenance efforts.
Key Responsibilities
Field Operations: Lead and perform inspections of distribution assets; identify issues and recommend corrective actions.
Maintenance Planning: Develop and execute maintenance strategies for power lines, substations, transformers, and related equipment.
Issue Resolution: Troubleshoot and resolve complex outages and service interruptions.
Safety Oversight: Implement and enforce utility safety programs; conduct audits to ensure compliance with regulations.
Asset Management: Manage the lifecycle of distribution assets, including upgrades, replacements, and relocation.
Technical Guidance: Provide mentorship and expertise to junior field staff; collaborate with engineers and operations teams.
Data Analysis: Collect and analyze performance data to improve system reliability and inform long-term planning.
Customer Relations: Address escalated customer issues, ensuring clear communication during planned outages and maintenance activities.
Technology Utilization: Use inspection tools, asset management software, and reporting platforms to document field activities.
Reporting: Prepare detailed reports on inspections, maintenance, and performance for leadership review.
Regulatory Compliance: Stay updated on NERC, OSHA, and utility-specific standards to ensure strict compliance.
Qualifications
Education:
Bachelor's degree in Engineering, Energy Management, or related field (preferred).
Experience:
10-15 years in utility field operations, powerline/distribution maintenance, or asset management.
Strong background in lineman/powerline fieldwork is required.
Certifications:
Professional Engineer (PE) license highly desirable.
Skills & Expertise:
Advanced knowledge of distribution equipment and systems.
Proficiency in field inspection software and asset management tools.
Strong leadership, communication, and safety management skills.
Proven ability to supervise crews and coordinate across engineering, operations, and maintenance teams.
Strong problem-solving and troubleshooting expertise under pressure.
$37k-65k yearly est. 60d+ ago
Desktop Support
Teksystems 4.4
Remote support specialist job in College Park, GA
This will be a "tech hub" and will see many "VIPs" so potential candidates will need to be able to interact with that level of leadership and not just be technical. * Advanced knowledge of managing workstation, laptops and handheld tablet devices. Resource will be able to leverage toolsets for workstation image, troubleshooting and hardware/software break fix
* This position will be 100% onsite. supporting a station at an international hub of over 200 users. ( high profile site)
* Experience as a PC Technician/Desktop SupportSpecialist preferred with an in depth knowledge of hardware/software installation, configuration, troubleshooting and resolving Windows Desktop related issues.
* Experience with the following technologies a plus: Installing Windows system Images, AD, HP and Dell hardware platforms, Service desk software, and remote control utilities.
* Ticketing Tool Required (preference ServiceNow their system is GSN)
* Soft Skills: Will be working with all levels of the organization (C-Suite Level: Vice presidents, President, CIO, and all the way down to our lowest level associates)
o Active Directory: Able to make changes to profiles, security settings, etc.
* Must be able to work independently to complete end-user requests, troubleshoot problems and escalate unresolved technical problems to proper level.
* Candidate should have a history that includes meeting or exceeding SLA's and working in a team environment to complete tasks. Knowledge of Service desk, Call escalation, metrics reporting, and working with technical staff preferred. Candidate must maintain a high standard of customer service and satisfaction
*Skills*
Desktop, Troubleshooting, Support, imaging, active directory, Windows 10, powershell scripting, ServiceNow
*Top Skills Details*
Desktop, Troubleshooting, Support, Imaging, Active Directory, Windows 10
*Additional Skills & Qualifications*
* High-school diploma and 3 years IT experience preferred.
* Technical certifications preferred - CompTIA A+
* Strong written and communication skills as well as the ability to maintain a regular and predictable attendance are necessary.
* This position may require bending, lifting, and/or pulling. Technicians will require the ability to lift up to 30lbs (Printers, Monitors and General hardware) and perform other duties related to technical support as assigned
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of College Park, GA.
*Pay and Benefits*The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in College Park,GA.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
How much does a remote support specialist earn in Acworth, GA?
The average remote support specialist in Acworth, GA earns between $29,000 and $70,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Acworth, GA