Remote support specialist jobs in Akron, OH - 303 jobs
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IT Support/Level One Help Desk-onsite
Hiretech Group 3.5
Remote support specialist job in Bedford, OH
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh.
Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner.
Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
Troubleshooting hardware devices(keyboards/mouse)
Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-65k yearly est. 12d ago
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Senior Staff Representative - IFE Field Support
United Airlines 4.6
Remote support specialist job in Cleveland, OH
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
* Supports field technicians and provides expertise and oversight on chronic, complex, and repeat troubleshooting and repair needs (In Flight
* Entertainment/WIFI/Cabin Systems)
* Provides in-station support to facilitate first time fix plans, including chronic aircraft, from a technical standpoint
* Also collaborates heavily with Service Engineering, Maintenance Control, and indirectly OEM's, including Panasonic, ViaSat, Thales, Gogo, Boeing, and Airbus
* The position also engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairs
* Must be willing to travel for job duties
* Manage inflight entertainment failures by coordinating with planning and parts logistics
* Daily reports, tracking chronic items, managing the WIFI desk, coordination with planning and maintenance control
* Provide technical solutions to increase passenger experience for zonal failures
* Proactively collect, prioritize, and analyze data to provide reports and solutions based on trends, across multiple projects and programs
* Technical support for MRO station: retrofit, aircraft checks, component, and tooling movement
* Support cabin systems while providing solutions to technical and diagnostic tooling support
* Coordinate with engineers and support avionics department with onboard loadable components (OBLS), focusing on ATA chapters CH23/CH25/CH33/CH34/CH44
* Inductions: New aircraft deliveries from Boeing/Airbus
* Aircraft recovery: software load as well as retrofit support of software testing at the vendor facilities
This position is available in (ORD) Chicago and (CLE) Cleveland only.
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree or equivalent work experience
* FAA A&P Certificate
* This is a DOT Sensitive Position Valid Driver's License is required
* 5 + years of experience
* Knowledge of various inflight entertainment systems
* Cabin systems familiarization
* Knowledge of Engineering documents for process improvement
* Ability to perform in a fast-paced environment
* Excellent communication skills with demonstrated ability to coordinate and manage cross-functionally
* Able to independently complete tasks and provide timely updates
* Fast learner with ability to take remote learning and web-based classes
* Able to capture anomalies based on frequent vendor Audits
* The ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devices
* The strength to lift 50 pounds, physical flexibility, and the ability to work in confined spaces
* You must be available for any shift within a 24/7 operation, weekends, and holidays
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Master's degree in Aeronautical or Electrical Engineering
* FCC license
* MRO Experience with Install, Service and retrofit
* Aircraft Systems knowledge
* Knowledge of Excel macros, and VBA coding for database applications
The base pay range for this role is $87,780.00 to $114,376.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$87.8k-114.4k yearly 7d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Akron, OH
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$37k-65k yearly est. 7d ago
Information Technology Support Specialist
Schwebel Baking Company 3.9
Remote support specialist job in Youngstown, OH
Job DescriptionInformation Technology SupportSpecialist Are you looking for an excellent opportunity in the field of Information Technology? We have a great position at a well-known, consumer packaged goods company for an entry-level person. This is an exciting role to contribute and learn at the same. We have many technology initiatives to ensure our fresh baked products get to shelves and ultimately your table every day.
General Position Summary:We are seeking an entry-level IT SupportSpecialist to join our IT team in support of all Schwebel's business and technology needs. The person in this role will be responsible for the installation, repair, maintenance, and support of Company's computer hardware and software, networking/communications, and peripheral equipment. Working both independently and as part of a team is crucial in this position to efficiently handle various tasks and collaborate effectively with the IT Department.
What can you expect? Our IT team needs a focused individual to engage all levels with a variety of technology tasks. This is a hands-on role, interfacing with all levels of the organization, and partnering with the other IT team members. This position works for the Director of IT.
Your Day to Day:
Provide IT support to end users, resolving user requests and completing tasks in a timely manner.
Manage Microsoft Office 365 Exchange.
Assist/configure and install desktop (or laptop) applications as needed.
Configure, manage, and troubleshoot company Apple and Android mobile devices, including cell phones and tablets.
Evaluate and recommend hardware and software solutions; perform software and hardware installations, configurations, repair, and upgrades.
Provide technical and administrative support for company phone systems, voicemail, and all related equipment.
Manage company route accounting Mobile devices using Knox (MDM) software.
Install/support and manage the company POS system including software, computers, and credit card terminals.
Manage/support Company shipping department finger scanners and mobile devices.
Install/support company TVs and Camera systems.
Perform computer room operation on an IBM ISeries once a week and during vacation fill in.
Maintain IT asset lists and maintenance logs.
Assist in preparation of technical documentation; Provide user instructions.
What We're Looking For:
Bachelor's degree in computer science, Information Technology or other related field.
Experience in an office environment, preferably in a manufacturing company
Thorough understanding of Windows 7, 10, 11 operating systems.
Demonstrate work experience configuring PC's, printers, networks, and related troubleshooting.
Working Knowledge on configuring Routers.
Effectively communicate with non-technical persons, both oral and written
Ability to flex shifts where needed in addition to weekends as needed.
Other Capabilities and Requirements:
This role works in both an office and plant environment.
Must be able to work in and around operating equipment in a manufacturing environment.
Must be able to stand, walk, and sit for a combined 8 or more hours a day.
Must be able to lift, push, pull or otherwise transport up to 50 pounds occasionally.
Ability to work from/travel to remote locations as needed.
The schedule is Monday through Friday with rotating every other Wednesday and Saturday. (Excluding vacation fill in).
After hour on call approximately every 4 wks.
Why Schwebel Baking Company?
Schwebel's has a great, 100+ year legacy and is carving a path for an amazing future. Our mission is:
Schwebel Baking Company is committed to excellence in nourishing our consumers, customers, and employees through the delivery of great tasting, certified high quality baked foods to your table, while upholding the highest standards of trust, integrity, and leadership that we have for over 100 years.
Our values include: Trust, Collaboration, Excellence, and, Innovation. The entire leadership team is committed to these values and the person in this position will be a role model in delivering.
We have a great benefit package including medical, dental, vision, retirement with company match.
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$35k-61k yearly est. 8d ago
Senior SAP/SF Payroll Support Analyst (North Canton, Ohio, United States, 44720)
Timken Co. (The 4.6
Remote support specialist job in North Canton, OH
What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
A Principal Payroll Analyst will lead functional and configuration support for SuccessFactors Employee Central Payroll (EC Payroll), ensuring accurate, compliant, and timely payroll processing across the organization. This senior, hands-on role partners with HRIS, Finance, Tax, and shared services to design, configure, troubleshoot, test, and optimize payroll processes and integrations.
Responsibilities:
* Serve as the primary functional lead and subject matter expert (SME) for SuccessFactors Employee Central Payroll configuration and operations.
* Configure payroll rules, schemas, info types, pay components, pay run controls, and payroll areas within SuccessFactors Employee Central Payroll and connected systems.
* Lead requirements gathering and translate business needs into functional specifications, configuration changes, and technical designs.
* Manage end-to-end payroll change requests: assess impacts, design solutions, configure changes, and vali-date results.
* Oversee payroll integrations (time systems, benefits, general ledger, banking, third-party payroll providers) - define interfaces, map fields, and coordinate with integration/technical teams.
* Troubleshoot complex payroll issues, perform root-cause analysis, and implement corrective actions to pre-vent recurrence.
* Plan and execute payroll testing (unit, integration, parallel, regression) for major releases, patches, and pro-cess changes; create test scripts and coordinate testing with stakeholders.
* Maintain detailed documentation: payroll configurations, process flows, business rules, release notes, and operational runbooks.
* Provide production support during payroll cycles, including off-cycle/pay corrections, audit support, and esca-lations.
* Lead cross-functional payroll projects (global rollouts, major upgrades, process improvements) and mentor junior payroll analysts.
* Ensure payroll processes comply with local, state, federal, and statutory regulations; partner with Tax/Compliance to incorporate regulatory changes into configuration.
* Drive continuous improvement initiatives: automation opportunities, process standardization, and adoption of best practices.
* Provide training and knowledge transfer to HR, payroll operations, and shared services teams.
Qualifications:
* Bachelor's degree in Accounting, Finance, Human Resources, Information Systems, or related field (or equivalent experience).
* 7+ years of progressive payroll experience with increasing responsibility; significant experience supporting enterprise payroll systems.
* 3+ years of hands-on functional/configuration experience with SuccessFactors Employee Central Payroll (EC Payroll)
* Strong understanding of payroll processes, tax rules, deductions, retroactive pay, off-cycle processing, year-end activities, and payroll accounting.
* Experience with payroll integrations (middleware, APIs, flat-file interfaces) and general ledger mappings.
* Proven track record of troubleshooting payroll issues, performing root-cause analysis, and implementing fixes.
* Demonstrated experience designing and executing payroll testing (parallel runs, regression).
* Strong documentation and business analysis skills; ability to create functional specifications.
* Excellent communication and stakeholder management skills; able to present complex technical topics to non-technical audiences.
* Ability to work across multiple time zones and coordinate with global payroll teams.
* High attention to detail and commitment to data accuracy and compliance
* Experience implementing or supporting multinational/global payroll environments preferred.
* Familiarity with payroll tax engines, wage compliance services, and third-party payroll providers preferred.
* Experience with reporting tools (e.g., SuccessFactors reporting, Power BI, or similar) preferred.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
$102k-129k yearly est. 13d ago
IT Technical Support Specialist
World Group 4.3
Remote support specialist job in Rocky River, OH
World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.
We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We're growing - join our World Group family today!
World Group | Our Culture: *******************************************
World Group | About: ***************************
About This Role:
World Group is currently looking for a systematic and collaborative person to join our family as an IT Technical SupportSpecialist for our Corporate Headquarters located in Rocky River, OH!
The IT Technical SupportSpecialist provides technical support to end users by researching and answering questions, troubleshooting problems and maintaining workstation. Does this sound like you or fit your experience? Get in touch with us by applying here.
Duties and Responsibilities
Provides answers to clients by identifying problems, researching answers and guiding client through corrective steps.
Creating and Maintaining user accounts in an Active Directory hybrid environment
Enrolling Users, Updating and Maintaining MDM profiles within Workspace ONE.
Troubleshooting and assisting end users within Horizon VDI Environment.
Directing employees on how to setup company workstations or physically setting them up. Setting up (Laptops with docking stations and dual monitor setups)
Troubleshooting and configuring company printers (print server).
Maintaining and updating location access withing Brivo.
Qualificitions
Problem Solving Skills
2+ Years of Help Desk Experience
Excellent Verbal Communication Skills
Microsoft Operating Systems
Phone Skills
Excellent Customer Service Skills
Quality Focus
PC Proficiency
System Administration is preferred, but not required.
Education
High School Diploma or GED required
Bachelor's Degree preferred
Working Conditions
Normal office working conditions with low noise level in an open environment
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of this job.
Regularly required to talk and hear
Ability to sit for extended periods of time
Ability to perform desk-based tasks
Benefits/Perks:
Competitive compensation
Benefits package:
Medical, Prescription, Dental, Vision
Life, AD&D, & Disability insurance
Employee Assistance Program
Financial planning
401(k) plan with up to 6% company match
Paid Time Off
Professional development & growth opportunities
Tuition assistance
Casual dress code
Flexible work arrangements
Bonus Eligibility
$31k-50k yearly est. 7d ago
desktop support
Artech Information System 4.8
Remote support specialist job in Cleveland, OH
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
End Client-
Cleveland clinic foundation
Cleveland Clinic - Main Campus, 9500 Euclid Ave, Cleveland, OH 44195.
AND OTHER LOCATION
Avon,OH ,akron,OH ,Wooster
Job Title: Desktop Support Representative Onsite Support
Location: Cleaveland, OH
Duration: 1+ years
Skills Overview:
· Win7/Win 10 OS hands on support
· Office 2003/2007/2010 support And office 365 support.
· Executive end user trouble shooting skills.
· IMAC/Break-fix.
· Office 365 and office 2016 support.
· Break/Fix troubleshooting experience in larger corporate environments
· The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft
· Long term contracts.
· Travel is required/ However IBM is going to compensate for that.
· Experience as a desk side support in larger corporates.
Additional Information
For more information, Please contact
Shubham
************
$46k-62k yearly est. 60d+ ago
Desktop Support Analyst
Meaden & Moore 3.7
Remote support specialist job in Cleveland, OH
Job Description
Firm:
Meaden & Moore is a leading CPA and business consulting firm, recognized for excellence in both the workplace and with our clients. We are a nine-time winner of The Plain Dealer's Top Workplaces, a seven-time recipient of Ohio Magazine's Best Places to Work and consistently ranked among the Top 50 Best of the Best Firms by Inside Public Accounting. These accolades highlight how our firm is managed and reflect our commitment to fostering a supportive and dynamic environment-one that nurtures career growth and provides long-term opportunities for advancement, leadership, and potential ownership.
Since 1919, we have been dedicated to delivering exceptional professional services across accounting, tax, forensic, and consulting disciplines. Our expert team-CPAs, CFEs, CFFs, advisors, and auditors-brings deep expertise, insight, and tailored strategies to help clients navigate complex challenges, enhance business success, and thrive in today's global economy.
Role Summary:
As a Desktop Support Analyst, you'll be a key member of our IT team, empowering colleagues to work efficiently and securely in a hybrid, technology-driven environment. You'll provide hands-on and remotesupport, champion digital transformation, and help shape the employee technology experience.
Responsibilities:
Serve as a trusted partner for end users, providing responsive support for hardware, software, and connectivity issues-onsite and remotely.
Proactively monitor, diagnose, and resolve incidents using modern ITSM tools and automation platforms.
Maintain and optimize device and software inventories, leveraging cloud-based asset management and analytics.
Collaborate with IT and business teams to streamline onboarding, device deployment, and lifecycle management.
Support a diverse range of devices (PCs, Macs, tablets, mobile, peripherals) and ensure seamless integration with cloud services, collaboration platforms, and enterprise applications.
Document solutions, best practices, and knowledge articles to enable self-service and continuous improvement.
Participate in technology evaluations, pilot programs, and recommend innovative solutions to enhance productivity and security.
Contribute to IT projects, including system upgrades, migrations, and digital workplace initiatives.
Ensure compliance with security, privacy, and accessibility standards.
Provide after-hours support as part of a rotating on-call schedule to maintain business continuity.
Qualifications:
Passion for technology and a growth mindset-staying current with IT trends, cloud solutions, and digital workplace tools.
Strong communication and collaboration skills, with a focus on delivering exceptional customer experiences.
Ability to work independently and as part of a cross-functional team in a fast-paced, agile environment.
Experience supporting Windows, mac OS, and mobile platforms; certifications (CompTIA, Microsoft, Apple, or HDI) are a plus.
Familiarity with cloud productivity suites (Microsoft 365, Google Workspace), endpoint management, and cybersecurity best practices.
Organizational skills and attention to detail for managing multiple priorities and projects.
Associate or bachelor's degree in Information Technology or related field, or equivalent experience.
3+ years in IT support or a similar role.
Work Environment & Flexibility:
Hybrid work options available; occasional travel to company sites may be required.
Ability to lift and move equipment as needed.
Willingness to adapt to changing business needs, including extended hours during peak periods.
Our Commitment to Diversity and Inclusion:
Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Compensation and Benefits:
Determining actual compensation relies on many factors including individual candidate experience, qualifications, and comparable benchmarks. Base compensation for this role typically ranges between $31 and $34 an hour. Additionally, we offer discretionary year-end bonuses to supplement your compensation package.
We also offer a comprehensive benefits package that includes your choice of medical programs, generous PTO and holidays, 401k matching, profit sharing, various perks, and several bonus opportunities.
$31-34 hourly 8d ago
Technical Support Analyst I
Howard Hanna Real Estate Services 4.1
Remote support specialist job in Cleveland, OH
Job Description
SUMMARY OF JOB: The Technical Support Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager.
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment.
Ensure all incidents are resolved against service level agreements including logging and tracking of support requests
Partner with internal IT teams and vendors to resolve incidents
Proactively learn and train peers on new products, services and technical solutions within organization
Build and maintain knowledge base for support and incident management
Configure new PCs using an SCCM imaging process and deploy to business locations.
Participate in a weekly on-call rotation for after-hours support
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
1-3 years of experience working in a Help Desk or Service Desk role
Associates or Bachelor degree in Information Technology or a related field preferred
Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android)
Experience with PC imaging and hardware repair.
Experience using incident and problem management ticketing solutions
Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps
Strong customer service ethic
Excellent verbal and written communication skills
Excellent analytical and problem solving skills
Ability to prioritize and quickly resolve issues
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
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CPxVg3E7mB
$37k-72k yearly est. 6d ago
Local Contract CVOR Technologist - $44-48 per hour
Host Healthcare 3.7
Remote support specialist job in Youngstown, OH
Host Healthcare is seeking a local contract CVOR Technologist for a local contract job in Youngstown, Ohio.
Job Description & Requirements
Specialty: CVOR Technologist
Discipline: Allied Health Professional
Duration: 13 weeks
40 hours per week
Shift: 8 hours
Employment Type: Local Contract
Host Healthcare Job ID #La1fVX000002bBeTYAU. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Surgical Technician - CVOR
About Host Healthcare
At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to.
We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you.
During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment.
Travel comfortably with Host Healthcare.
Benefits
Referral bonus
School loan reimbursement
Vision benefits
Wellness and fitness programs
Company provided housing options
License and certification reimbursement
Life insurance
Medical benefits
Mileage reimbursement
Pet insurance
Discount program
Employee assistance programs
Guaranteed Hours
Health savings account
Holiday Pay
401k retirement plan
Continuing Education
Dental benefits
$43k-85k yearly est. 3d ago
Surgical Applications Specialist - Midwest
Exsurco Medical, Inc.
Remote support specialist job in Wakeman, OH
Job Description
The Surgical Application Specialist (SAS) is responsible for serving the customers in the Surgical segment by providing product training, onsite support for surgical cases and sterile processing.
The Surgical Application Specialist will facilitate and maintain relationships with operating staff, including scrub techs, circulators, surgeons and residents, nursing educators, sterile processing staff and supervisors, and more. Role will also support ongoing business at current customers for the Exsurco sales team and travel as directed by business needs.
OBJECTIVES:
Achieve the monthly, quarterly and annual sales target numbers for Amalgatome SD Ring Blades, parts, service, and Mesh|EX skin meshing systems, service, and carriers.
Participate and lead both evaluations and current customer support as directed:
Execute on-site training for all appropriate clinician personnel (OR, SPD, etc)
Ensure all paperwork for training is documented and customer has all relevant training guides, set up sheets, and any other product related needs.
Support ongoing surgical cases at both new and current customers as directed
Generate ongoing blade sales by adding new users of device, facilitating more use of device at current facilities, ensure new customers are comfortable with product for ongoing blade sales.
Support aftermarket sales by ensuring blade utilization through routine account visits and surgical case coverage.
Grow core business through ongoing customer onsite visits as directed by sales needs, pivoting to handle complaints and troubleshooting, work with sales to ensure devices are serviced and working properly.
RESPONSIBILITIES:
The duties & responsibilities of the Surgical Application Specialist include, but are not necessarily limited to the following:
Deliver support needed with all Surgical product lines as directed by Exsurco Sales team, manager, or business needs.
Conduct product training sessions utilizing product demo, in person and hands-on, with appropriate personnel at facility (primarily the OR and SPD) to ensure proper assembly, disassembly, use, troubleshooting, complaint resolution, and processing.
Provides surgical training support to ensure proper use of the products.
Conducts in-services for multi-departments in hospital including but not limited to Sterile Processing, OR clinical staff, including surgeons and residents, OR business staff, clinical educators, BioMed, and purchasing as required. May be required to conduct in- services over multiple shifts, at nights and on weekends.
Conducts product demos for clinical staff for new business.
On-site surgical case coverage in the OR based on schedule of Exsurco surgical team.
Be available for Facetime calls for troubleshooting by customer on company issued cell phone
Contributes to team, sales, and organization mission by accomplishing related results as needed.
Provides timely feedback to Marketing, Service, Quality, Engineering, Manufacturing and Regulatory departments, ensuring complete customer satisfaction with safety and service.
Utilizes and calls upon the Service Department, as needed, for equipment or service problems encountered in the field.
Maintains and submits required reports, including weekly itinerary in SHIFTS, call reports and updates in CRM, updates on evaluation and ongoing business utilization to demonstrate onsite support helps generate sales increase. Coordinate travel plans and account coverage with manager.
Report all market input, issues/feedback and new market shifts to inform business on changing practices.
Maintain compliance to the Exsurco Quality Management System and Code of Business Conduct.
Maintains a quality personal and professional image through appearance, speech, and demeanor that never detracts from the stature and reputation of the company.
Must be on time and available to navigate large hospital visits and approach strangers to ask directions and understand how to approach hospital staff with questions.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Answering calls and emails from Exsurco sales team and provides feedback on account visits and activities as requested.
Other duties as assigned.
EDUCATION AND EXPERIENCE
Bachelor's Degree, other surgical background with proper certification,
Burn or wound care background preferred.
Certified Tissue Banking Specialist (CTBS).
Certification in a related medical/health field (such as Surgical Technician, EMT, Tissue Banking Specialist) and at least two years of direct experience in operating room, tissue banking or processing.
(Minimum)
Documented success in developing relationships, training and/or supervising technical staff and meeting goals.
KNOWLEDGE, SKILLS, ABILITIES, AND ADDITIONAL DUTIES:
Ability to master a highly technical product line and assist less technical individuals understand the clinical and operational benefits
Proficient in Microsoft Office suite of software.
Proven problem solving, ability to assume responsibility and make decisions without direct supervision.
Skilled in training others including creating an environment that promotes learning.
Demonstrated ability to communicate, both verbal and written to both internal and external customers. And ability to train both a wide spectrum of cultural, educational, and experience level.
Knowledge of and skilled in environment requiring sterile techniques, and instrument processing.
Knowledge and understanding of medical terminology, surgical/operating room procedures, tissue recovery procedures (specifically skin recovery).
Overnight travel (via car and air) required within assigned territory (80% of time) and to regional and national meetings as assigned. Some travel during evenings and weekends as needed.
Ability to lift 50 pounds without assistance.
Ability to work “on-call” (i.e. for greater than 8-hour workday, nights and weekends).
Current valid driver's license.
Must have reliable automobile for work transportation.
PERSONAL CHARACTERISTICS:
Patient Centered:
Desire to educate and assist clinicians to meet the needs of and provide improved patient outcomes.
Motivation:
Driven, competitive, entrepreneurial, willing to work in a start-up atmosphere.
Behave Ethically:
Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
Communicate Effectively:
Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
Creativity/Innovation:
Develop new and unique ways to improve function efficiency and performance.
Foster Teamwork:
Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance process effectiveness.
Organize:
Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
Plan:
Set goals, create and implement actions plans, and evaluate the process and results.
Solve Problems:
Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations to manager.
Exsurco Values:
Aligns to and demonstrates Empowerment, Unity and Commitment.
$67k-101k yearly est. 17d ago
Waste Water Application Specialist
Tidal Vision
Remote support specialist job in Avon Lake, OH
JOB TITLE: Waste Water Application Specialist
REPORTS TO: Director of Tidal Clear™
STATUS: Full time, exempt
SALARY RANGE: $125,000-$140,000/year based on interview outcome and qualifications
BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays
About Tidal Vision:
We believe that sustainability should not require customers to compromise on price, convenience, or performance. Our mission is to create positive and systemic environmental impact by making our biopolymer solutions cost competitive, more convenient, and better performing than the synthetic chemicals we displace. We value innovation and take pride in challenging the status-quo; we choose to view obstacles as opportunities. We value new ideas and encourage the team to apply creativity and invent new solutions to meet challenging demands. We foster open, direct communication, and a collaborative working environment through our unique approach to work culture. We value our employees and demonstrate that through our compensation and benefits programs and opportunities for growth and development.
About Tidal Vision's Unique Work Culture:
Tidal Vision strives to build and invest in the highest performing and most innovative team. We put our people and customers above process, avoid company-wide rules as much as possible, and have the courage to take unusual approaches to advance our mission. With this approach, we believe we can create a more flexible, fun, stimulating, creative, collaborative, and innovative organization.
Our commitment to developing, practicing and promoting direct and open communication, responsibility and freedom, and leading with and seeking context is a responsibility for every role at Tidal Vision.
JOB SUMMARY:
The Waste Water Application Specialist will provide routine to complex field support for our water treatment solutions at customer sites and remotely. This position will be responsible for understanding customers' needs, determining the proper solution, and delivering configured products and systems that meet the customer's needs. The technical application specialist will have extensive conversations with end users and suppliers, to determine what success looks like for them and ultimately what value we can add for them. This role will work very closely with R&D/product development departments. This role will also be responsible for educating our sales team, our customers and other application specialists about the gained knowledge.
Essential Job Functions:
Determine customer's needs and priorities (carbon footprint, dosing, product price, transport cost, sludge use/disposal...) and show the value our products can bring to them and/or their customers.
Travel to customer sites to provide product testing/troubleshooting and training on how to use our products effectively.
Respond to on-demand technical services.
Work closely with sales and R&D to provide insight into and training on applications/dosage rates and new service opportunities.
Act as an internal escalation point for advanced customer related issues, for wastewater.
Primary resource for product and application questions received by Customer Service.
Produce case studies for internal and external use (white papers) based on the results of your own work and your collaboration with sales and the R&D department.
Support the divisional sales team in responses to customer's requests and developing project solutions.
The technical application specialist will gather data to assist with product development, marketing, and commercial strategy for specific products.
Responsible for learning and understanding all of the products available to our customers to understand technology and benefits to recommend the best product for customer applications.
Responsible for educating our sales team, our customers and other application specialists about our products and how to use them efficiently. Share knowledge and findings with the different teams and maintain high levels of communication and collaboration.
Collaborate with the operations team, plant managers, and all laboratory personnel, as well as business leaders.
Attend conferences and present our products and technology.
Travel 50-60%.
Qualifications:
5 years water treatment experience (industrial process water, Industrial wastewater, municipal potable water, municipal wastewater, surface water) or specialty chemical industry experience.
Working knowledge of equipment and chemistry used in the water treatment.
Highly analytical and able to translate findings from customer interactions into actionable steps to increase business development.
Exceptional interpersonal skills. Able to communicate effectively with all teams in the organization while putting the customer first.
A technical degree is preferred but not required for hiring.
Licensing & Special Requirements:
Driver's license and proof of insurance required by time of hire.
The incumbent is subject to a background check.Travel (50-60% within given territory).
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
Most of the work is performed at customer sites. This may include but is not limited to; wastewater treatment plants, processing areas, manufacturing sites, production sites, and more. Incumbent must be able to follow all safety standards at all sites and be able to stand, bend, sit, walk, for long periods of time. When not at customer sites, work can be completed remotely, in an office setting.
Tidal Vision provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
$125k-140k yearly 60d+ ago
SAP Application Specialist
Foxconn-PCE Technology
Remote support specialist job in Warren, OH
Foxconn EV System LLC
Job Description - IT - SAP Application Specialist
FSLA Status: Exempt
Reports To: IT Application Manager
Primary Function: This system includes application software and IT hardware. The SAP Application Specialist will work closely with the other IT resources, including other technicians as well as engineers. The person will be responsible for day-to-day SAP/MES/RPA/Data operations, issue fixes, troubleshooting both software and hardware, as well as supporting reporting services and other applications needed to operate the facility in Lordstown, Ohio.
Duties and Responsibilities:
Collaborate with business managers and end-users for the effective use of IT.
Promote ERP(SAP) system and integrated system such as MES implementations.
Gather and analyze business requirements to identify areas for improvement.
Develop functional specifications for SAP implementations.
Design, develop and configure SAP solutions, including custom reports, interfaces, and conversions to meet business needs.
Implement SAP solutions, ensuring adherence to project timelines and quality standards.
Perform testing and quality assurance activities.
Provide ongoing maintenance and support for SAP systems.
Troubleshoot and resolve technical issues.
Identify opportunities for process improvement and recommend solutions.
Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts as needed.
Responsible for the review of business/functional requirement documents and developing technical design documents.
Guarantee adherence to deadlines and budget requirements.
Analyzes, acquires, installs, modifies, and supports operating systems, applications, databases, utilities, and tools related to vehicle manufacturing.
Utilize the site management of change process to document changes and risk mitigation plans while leading and assisting in incremental improvements to site systems. Document technology and troubleshooting via procedures and job aides.
Work cross functionally to identify and implement improvements to the applications.
Implement best practices for scalability, supportability, ease of maintenance, and system performance.
Participate in on-call rotation to respond to daily production issues related to SAP/MES. Troubleshoot issues using log files, and events.
Promote the usage and expansion of IT services, collaborate with corporate and local IT organizations.
Responsible for the coordinated management of multiple related projects, ongoing operations which are directed toward a common objective. Works with constituent Project to monitor cost, schedule, risks and technical performance of component projects and operations, while working to ensure the ultimate success of the program. Responsible for stakeholder management, particularly stakeholders internal or external to the organization.
Manage the continuous optimizations of IT Systems services.
Continuously promote the high availability of service for critical customer applications.
Skilled in the delivery of IT application and infrastructure services.
Effectively manage IT services through the use of performance metrics and proven IT methodologies.
Evaluate service delivery performance and take corrective actions with appropriate IT staff.
Required Education
Associate or bachelor's degree in computer science or information technology, or equivalent experience.
Required Experience
Minimum 5+ years of related experience in the IT field.
Prior SAP/MES experience required (Automotive manufacturing experience is a plus).
Strong understanding of SAP ERP modules (e.g., FI, CO, MM, SD, PP).
Proficiency in ABAP programming or other relevant development languages.
Experience with SAP implementation methodologies (e.g., ASAP, Agile).
Ability to work independently and as part of a team.
SAP S/4HANA experience.
Cloud computing knowledge (e.g., AWS, Azure, GCP).
Experience with SAP Fiori or other user experience technologies.
Knowledge of EDI setup
Experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
Experience and proficient level of knowledge with Windows Operating System and Server Operations.
Knowledge of manufacturing PLCs and HMI systems is a plus.
Required Competencies
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Drives Results - Consistently achieving results, even under tough circumstances.
Interpersonal Savvy - Relating openly and comfortably with diverse groups of people.
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Required Skills/Licenses/Certifications
Strong computer, hardware, software, and analytical skills.
Proven ability to assess business needs and translate them into relevant solutions.
Must have strong interpersonal, presentation and communication (written and verbal) skills, including the ability to work in a self-directed environment.
Must have exceptional time management and organizational skills with the ability to multi-task.
Have a desire to learn and develop technical skills to keep current with changing operations.
Demonstrate process skills - ability to adapt to an ever-changing manufacturing environment and understanding of process operations.
Knowledge of manufacturing PLCs and HMI systems is a plus.
Experience in managing complex project teams including outsource IT developer organizations.
Experience in business process re-engineering of systems application
SAP ERP Modules; Sales/Distribution, Materials Management, Production Planning, Finance
Interface knowledge with SAP and Non-SAP systems.
Relevant certifications like SAP Certified Technology Associate and SAP Certified Development Associate is preferred.
Exposure and hands-on in PP configuration, customization and deployment.
Aware of the latest SAP technologies, tools, and best practices.
Customer focused and business sensitive attitude for applying effective manufacturing SCM IT solutions
Promote high quality IT solutions ERP, MES (Manufacturing Execution System)
Promote creative and innovative IT services
Identify, research, solve and prevent service quality problems
Good verbal and written communication skills with all levels of business and IT management
Ability to influence and persuade management for providing business appropriate IT solutions
$68k-103k yearly est. 14d ago
IT Substitute
Shaker 3.9
Remote support specialist job in Cleveland, OH
Salary: $25.
45 per hour
$25 hourly 10d ago
IT Support/Level One Help Desk-onsite
Hiretech Group 3.5
Remote support specialist job in Walton Hills, OH
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
Troubleshooting hardware devices(keyboards/mouse)
Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-65k yearly est. 22h ago
Information Technology Support Specialist
Schwebel Baking Company 3.9
Remote support specialist job in Youngstown, OH
Are you looking for an excellent opportunity in the field of Information Technology? We have a great position at a well-known, consumer packaged goods company for an entry-level person. This is an exciting role to contribute and learn at the same. We have many technology initiatives to ensure our fresh baked products get to shelves and ultimately your table every day.
General Position Summary:We are seeking an entry-level IT SupportSpecialist to join our IT team in support of all Schwebel's business and technology needs. The person in this role will be responsible for the installation, repair, maintenance, and support of Company's computer hardware and software, networking/communications, and peripheral equipment. Working both independently and as part of a team is crucial in this position to efficiently handle various tasks and collaborate effectively with the IT Department.
What can you expect? Our IT team needs a focused individual to engage all levels with a variety of technology tasks. This is a hands-on role, interfacing with all levels of the organization, and partnering with the other IT team members. This position works for the Director of IT.
Your Day to Day:
Provide IT support to end users, resolving user requests and completing tasks in a timely manner.
Manage Microsoft Office 365 Exchange.
Assist/configure and install desktop (or laptop) applications as needed.
Configure, manage, and troubleshoot company Apple and Android mobile devices, including cell phones and tablets.
Evaluate and recommend hardware and software solutions; perform software and hardware installations, configurations, repair, and upgrades.
Provide technical and administrative support for company phone systems, voicemail, and all related equipment.
Manage company route accounting Mobile devices using Knox (MDM) software.
Install/support and manage the company POS system including software, computers, and credit card terminals.
Manage/support Company shipping department finger scanners and mobile devices.
Install/support company TVs and Camera systems.
Perform computer room operation on an IBM ISeries once a week and during vacation fill in.
Maintain IT asset lists and maintenance logs.
Assist in preparation of technical documentation; Provide user instructions.
What We're Looking For:
Bachelor's degree in computer science, Information Technology or other related field.
Experience in an office environment, preferably in a manufacturing company
Thorough understanding of Windows 7, 10, 11 operating systems.
Demonstrate work experience configuring PC's, printers, networks, and related troubleshooting.
Working Knowledge on configuring Routers.
Effectively communicate with non-technical persons, both oral and written
Ability to flex shifts where needed in addition to weekends as needed.
Other Capabilities and Requirements:
This role works in both an office and plant environment.
Must be able to work in and around operating equipment in a manufacturing environment.
Must be able to stand, walk, and sit for a combined 8 or more hours a day.
Must be able to lift, push, pull or otherwise transport up to 50 pounds occasionally.
Ability to work from/travel to remote locations as needed.
The schedule is Monday through Friday with rotating every other Wednesday and Saturday. (Excluding vacation fill in).
After hour on call approximately every 4 wks.
Why Schwebel Baking Company?
Schwebel's has a great, 100+ year legacy and is carving a path for an amazing future. Our mission is:
Schwebel Baking Company is committed to excellence in nourishing our consumers, customers, and employees through the delivery of great tasting, certified high quality baked foods to your table, while upholding the highest standards of trust, integrity, and leadership that we have for over 100 years.
Our values include: Trust, Collaboration, Excellence, and, Innovation. The entire leadership team is committed to these values and the person in this position will be a role model in delivering.
We have a great benefit package including medical, dental, vision, retirement with company match.
$35k-61k yearly est. Auto-Apply 8d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Canton, OH
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$37k-65k yearly est. 7d ago
Senior SAP/SF Payroll Support Analyst
The Timken Company 4.6
Remote support specialist job in North Canton, OH
What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
A Principal Payroll Analyst will lead functional and configuration support for SuccessFactors Employee Central Payroll (EC Payroll), ensuring accurate, compliant, and timely payroll processing across the organization. This senior, hands-on role partners with HRIS, Finance, Tax, and shared services to design, configure, troubleshoot, test, and optimize payroll processes and integrations.
Responsibilities:
Serve as the primary functional lead and subject matter expert (SME) for SuccessFactors Employee Central Payroll configuration and operations.
Configure payroll rules, schemas, info types, pay components, pay run controls, and payroll areas within SuccessFactors Employee Central Payroll and connected systems.
Lead requirements gathering and translate business needs into functional specifications, configuration changes, and technical designs.
Manage end-to-end payroll change requests: assess impacts, design solutions, configure changes, and vali-date results.
Oversee payroll integrations (time systems, benefits, general ledger, banking, third-party payroll providers) - define interfaces, map fields, and coordinate with integration/technical teams.
Troubleshoot complex payroll issues, perform root-cause analysis, and implement corrective actions to pre-vent recurrence.
Plan and execute payroll testing (unit, integration, parallel, regression) for major releases, patches, and pro-cess changes; create test scripts and coordinate testing with stakeholders.
Maintain detailed documentation: payroll configurations, process flows, business rules, release notes, and operational runbooks.
Provide production support during payroll cycles, including off-cycle/pay corrections, audit support, and esca-lations.
Lead cross-functional payroll projects (global rollouts, major upgrades, process improvements) and mentor junior payroll analysts.
Ensure payroll processes comply with local, state, federal, and statutory regulations; partner with Tax/Compliance to incorporate regulatory changes into configuration.
Drive continuous improvement initiatives: automation opportunities, process standardization, and adoption of best practices.
Provide training and knowledge transfer to HR, payroll operations, and shared services teams.
Qualifications:
Bachelor's degree in Accounting, Finance, Human Resources, Information Systems, or related field (or equivalent experience).
7+ years of progressive payroll experience with increasing responsibility; significant experience supporting enterprise payroll systems.
3+ years of hands-on functional/configuration experience with SuccessFactors Employee Central Payroll (EC Payroll)
Strong understanding of payroll processes, tax rules, deductions, retroactive pay, off-cycle processing, year-end activities, and payroll accounting.
Experience with payroll integrations (middleware, APIs, flat-file interfaces) and general ledger mappings.
Proven track record of troubleshooting payroll issues, performing root-cause analysis, and implementing fixes.
Demonstrated experience designing and executing payroll testing (parallel runs, regression).
Strong documentation and business analysis skills; ability to create functional specifications.
Excellent communication and stakeholder management skills; able to present complex technical topics to non-technical audiences.
Ability to work across multiple time zones and coordinate with global payroll teams.
High attention to detail and commitment to data accuracy and compliance
Experience implementing or supporting multinational/global payroll environments preferred.
Familiarity with payroll tax engines, wage compliance services, and third-party payroll providers preferred.
Experience with reporting tools (e.g., SuccessFactors reporting, Power BI, or similar) preferred.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
$102k-129k yearly est. 12d ago
desktop support
Artech Information System 4.8
Remote support specialist job in Avon, OH
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
POSITION:DESKTOP SUPPORT
LOCATION: Cleveland, OH (you will be offered with the nearby location to place )
Duration:1+years
· PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional.
· Experience in medical technology support a plus as well.
Location: Avon OH, Euclid OH to AkronOH to Wooster OH. Etc
Additional Information
For more information, Please contact
Shubham
************
$46k-61k yearly est. 60d+ ago
SAP Application Specialist
Foxconn-Pce Technology
Remote support specialist job in Lordstown, OH
Foxconn EV System LLC
Job Description - IT - SAP Application Specialist
FSLA Status: Exempt
Reports To: IT Application Manager
Primary Function: This system includes application software and IT hardware. The SAP Application Specialist will work closely with the other IT resources, including other technicians as well as engineers. The person will be responsible for day-to-day SAP/MES/RPA/Data operations, issue fixes, troubleshooting both software and hardware, as well as supporting reporting services and other applications needed to operate the facility in Lordstown, Ohio.
Duties and Responsibilities:
Collaborate with business managers and end-users for the effective use of IT.
Promote ERP(SAP) system and integrated system such as MES implementations.
Gather and analyze business requirements to identify areas for improvement.
Develop functional specifications for SAP implementations.
Design, develop and configure SAP solutions, including custom reports, interfaces, and conversions to meet business needs.
Implement SAP solutions, ensuring adherence to project timelines and quality standards.
Perform testing and quality assurance activities.
Provide ongoing maintenance and support for SAP systems.
Troubleshoot and resolve technical issues.
Identify opportunities for process improvement and recommend solutions.
Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts as needed.
Responsible for the review of business/functional requirement documents and developing technical design documents.
Guarantee adherence to deadlines and budget requirements.
Analyzes, acquires, installs, modifies, and supports operating systems, applications, databases, utilities, and tools related to vehicle manufacturing.
Utilize the site management of change process to document changes and risk mitigation plans while leading and assisting in incremental improvements to site systems. Document technology and troubleshooting via procedures and job aides.
Work cross functionally to identify and implement improvements to the applications.
Implement best practices for scalability, supportability, ease of maintenance, and system performance.
Participate in on-call rotation to respond to daily production issues related to SAP/MES. Troubleshoot issues using log files, and events.
Promote the usage and expansion of IT services, collaborate with corporate and local IT organizations.
Responsible for the coordinated management of multiple related projects, ongoing operations which are directed toward a common objective. Works with constituent Project to monitor cost, schedule, risks and technical performance of component projects and operations, while working to ensure the ultimate success of the program. Responsible for stakeholder management, particularly stakeholders internal or external to the organization.
Manage the continuous optimizations of IT Systems services.
Continuously promote the high availability of service for critical customer applications.
Skilled in the delivery of IT application and infrastructure services.
Effectively manage IT services through the use of performance metrics and proven IT methodologies.
Evaluate service delivery performance and take corrective actions with appropriate IT staff.
Required Education
Associate or bachelor's degree in computer science or information technology, or equivalent experience.
Required Experience
Minimum 5+ years of related experience in the IT field.
Prior SAP/MES experience required (Automotive manufacturing experience is a plus).
Strong understanding of SAP ERP modules (e.g., FI, CO, MM, SD, PP).
Proficiency in ABAP programming or other relevant development languages.
Experience with SAP implementation methodologies (e.g., ASAP, Agile).
Ability to work independently and as part of a team.
SAP S/4HANA experience.
Cloud computing knowledge (e.g., AWS, Azure, GCP).
Experience with SAP Fiori or other user experience technologies.
Knowledge of EDI setup
Experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
Experience and proficient level of knowledge with Windows Operating System and Server Operations.
Knowledge of manufacturing PLCs and HMI systems is a plus.
Required Competencies
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Drives Results - Consistently achieving results, even under tough circumstances.
Interpersonal Savvy - Relating openly and comfortably with diverse groups of people.
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Required Skills/Licenses/Certifications
Strong computer, hardware, software, and analytical skills.
Proven ability to assess business needs and translate them into relevant solutions.
Must have strong interpersonal, presentation and communication (written and verbal) skills, including the ability to work in a self-directed environment.
Must have exceptional time management and organizational skills with the ability to multi-task.
Have a desire to learn and develop technical skills to keep current with changing operations.
Demonstrate process skills - ability to adapt to an ever-changing manufacturing environment and understanding of process operations.
Knowledge of manufacturing PLCs and HMI systems is a plus.
Experience in managing complex project teams including outsource IT developer organizations.
Experience in business process re-engineering of systems application
SAP ERP Modules; Sales/Distribution, Materials Management, Production Planning, Finance
Interface knowledge with SAP and Non-SAP systems.
Relevant certifications like SAP Certified Technology Associate and SAP Certified Development Associate is preferred.
Exposure and hands-on in PP configuration, customization and deployment.
Aware of the latest SAP technologies, tools, and best practices.
Customer focused and business sensitive attitude for applying effective manufacturing SCM IT solutions
Promote high quality IT solutions ERP, MES (Manufacturing Execution System)
Promote creative and innovative IT services
Identify, research, solve and prevent service quality problems
Good verbal and written communication skills with all levels of business and IT management
Ability to influence and persuade management for providing business appropriate IT solutions
How much does a remote support specialist earn in Akron, OH?
The average remote support specialist in Akron, OH earns between $32,000 and $81,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Akron, OH