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Cisco Contact Center Migration Specialist
Akkodis
Remote support specialist job in Fairfax, VA
Akkodis is seeking a Cisco Contact Center Migration Specialist (Customer Success & Business Analyst) for our client based out in Hybrid / On-site in Fairfax, Virginia.
Pay Range:$50/-$60/hr on w2 without beneifts. The pay may be negotiable based on experience, education, geographic location, and other factors.
Key Responsibilities
Perform detailed discovery and documentation of existing Avaya call flows, IVR scripts, routing logic, queues, skills-based routing, and integrations for 32 separate contact center instances.
Design and map equivalent call flows, queuing strategies, and customer journeys in Cisco Contact Center Enterprise/Cloud (CCE/CCX or Cisco Webex Contact Center).
Collaborate with technical teams to ensure accurate translation of Avaya functionality (e.g., Experience Portal, POM, vectors, VDNs) into Cisco equivalents (e.g., CVP, ICM scripting, ECE, precision queues).
Create clear, comprehensive flow diagrams, requirement documents, and migration playbooks.
Lead or support User Acceptance Testing (UAT) cycles, including test script creation and defect triage.
Deliver targeted training and knowledge transfer sessions to end-users, supervisors, and administrators on the new Cisco platform.
Act as the primary point of contact for business stakeholders during the transition, ensuring minimal disruption and high adoption.
Identify and escalate risks, gaps, or functionality differences between Avaya and Cisco environments.
Preferred
Relevant certifications (e.g., Avaya ACIS/ACSS, Cisco CCNP Collaboration, ITIL).
Prior public-sector or multi-agency contact center migration experience.
Cisco certifications (CCNA Collaboration, CCNP Voice).
This is a high-impact, fast-paced contract role ideal for a seasoned contact center professional who thrives on complex migrations and driving successful customer adoption.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$50 hourly 3d ago
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Pipeline Field Specialist
BHE GT&S
Remote support specialist job in Washington, DC
BHE GT&S
JOB DESCRIPTION BHE GT&S has an exciting career opportunity for a Pipeline Field Specialist at our Silver Springs Transmission in Silver Springs, NY. RESPONSIBILITIES
Perform duties related to the installation, maintenance, and operation of a natural gas pipeline system (steel or plastic - low pressure to high pressure), wells and facilities in a safe, efficient, and economical manner while conforming to all Company, local, state and federal guidelines.
The duties and assignments, either individually or with other employees, including but not limited to the installation, operation, inspection, connection, disconnection, maintenance, repair and replacement of natural gas pipelines, wells, gas measurement equipment, meters, regulators, and associated equipment and facilities.
Prepare and maintain reports and records as required.
Promote good customer and public relations, report customer complaints and inquiries.
May train and assist other coworkers as required.
May lead or direct up to one other individual in work assignments.
Perform all other duties as required in higher or lower classifications.
QUALIFICATIONS Three months documented experience in a COMBINATION of the following: natural gas field work, other field work, well tending, pipeline inspection, pipeline work, construction, excavation, plant operations, physical labor, manufacturing, farming, timbering, line locating AND/OR related military experience AND/OR related education (technical school or college.)
Ability to walk various terrain, climb steps and ladders, work from elevated platforms and/or excavations
Ability to operate various equipment and tools weighing up to 90 lbs., as well as the ability to work independently and as a crew member.
Must be able to lift/carry a minimum of 50 lbs.
Must possess basic computer skills.
Additional knowledge, skills, and abilities:
Ability to follow mandatory safety rules and standard operating procedures and use personal protective equipment.
Ability to analyze problems, collect accurate data and draw valid conclusions.
Ability to work independently or as a crew member.
PREFERRED :
Related natural gas industry experience.
Education Required
Education Required: High school diploma or GED.
Testing Required
Cognitive Aptitude testing
Working Conditions
This position is subject to callouts, and you must be available and willing to work overtime as required.
You may be subject to hazards, such as proximity of moving parts, exposure to high noise levels, solvents, lubricants, and other chemicals.
You will be subjected to adverse weather and environmental conditions.
Minimal overnight travel may be required.
CHAMPION:
Contribute to a team-centric work environment based on mutual respect and integrity
Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers.
Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs. ABOUT THE TEAM BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. JOB INFO Job Identification 10003985
Job Category Pipeline Operations
Posting Date 2025-12-16
Apply Before 2026-01-06T04:59:00+00:00
Job Schedule Full time
Locations 4478 Oak Hill Rd, Silver Springs, NY, 14550, US
Travel Requirements Up to 25%
Relocation Assistance Not currently offered for this position
Business Eastern Gas Transmission and Storage, Inc.
Compensation details: 28.79-28.79
PI**********b6-30***********3
$44k-79k yearly est. 10d ago
Tech Data Center Ops Specialist
PTR Global
Remote support specialist job in Ashburn, VA
Pay Range: $23.00 - $25.90 Work hours: could be flexible. Would discuss during the interview. 10-6 Mon-Fri 11-7 Mon-Fri On Call: Yes Contract to Hire: Yes Job Description: Supports hardware and software installation configuration operation and ongoing maintenance of an organization's computer / data center. Operates monitors and performs troubleshooting of equipment networks and data processing / batching assists with logging and documentation of equipment and processes. Responsibilities may also include cabling racking and server installations. Key Responsibilities: • Provides operational and technical support for assigned data center computer systems and associated peripheral equipment. • Monitors performance of on-line systems utilizing software support tools to complete all scheduled jobs in a timely manner. • Performs standard maintenance and repair. • Interfaces with clients and appropriate support groups to escalate issues for resolution. • Reassigns job priorities according to precedent policy and procedures. • Participates in on-call rotation responds to alerts and systems issues. • Updates systems and applications. • Partners with vendors and component suppliers to replace or repair failed equipment. Key Qualifications: High School Diploma or GED required May require technical certification or Associate Degree Generally 1-2years' experience in area of responsibility.
Pay Range: $23.00 - $25.90 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
$23-25.9 hourly 3d ago
IT Support Specialist
Enlightened Inc. 4.1
Remote support specialist job in Washington, DC
The primary responsibility of the IT Inventory Technician, is to provide support to the IT Inventory team with receiving, ensuring that received assets are put in the proper locations and scanned into the Asset Management Tool. The IT Inventory Technician will also be responsible for assisting with Asset disposal process, including removing and degaussing Storage devices.
Receive shipments, Scan all assets into the Asset management Tool.
Store in appropriate designated locations.
Move/Retrieve assets marked for disposal.
Remove Storage devices from assets marked for disposal, label as appropriate and degausse as needed.
Deliver received devices to end users/groups.
Participate in Imaging End points and PC Replacement activities.
All other related duties as assigned.
Daily Operations
Receive, Scan into IT Asset Management Tool and Report assets being delivered or returned to CLIENT
Ensure that Warehouse is neatly arranged at all times and assets placed in the appropriate location/s
Issue and/or Deliver Assets to customer
Degauss Operations
Assist with receiving Assets to be Surplussed
Scan Assets into ITAM Tool
Remove Storage Devices from Asset and Label appropriately
Degauss Storage device as required per SOP
PC Replacement Operations:
Assist with Asset Imaging, End user asset reconciliation and other PC Replacement activities as required.
Reporting:
Provide reports as needed
$43k-62k yearly est. Auto-Apply 60d+ ago
Seeking former FT Senior Engineering Support Specialist
General Dynamics Mission Systems 4.9
Remote support specialist job in Manassas, VA
Basic Qualifications
Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 2 years of relevant experience, or a Master's degree.
CLEARANCE REQUIREMENTS:
Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position Job Requisition: Tester for the Payload Control System (PCS)
Job Summary:
The PCS Test and Integration Engineer will be responsible for testing and validating the Payload Control System (PCS), a critical component of our advanced defense solutions. The PCS supports various payloads, ensuring operational effectiveness and integration within broader systems.
Key Responsibilities:
Develop, implement, and execute test plans and procedures for the PCS to ensure it meets operational requirements and performance standards.
Conduct system integration testing, including hardware and software components, to validate system functionality and interoperability within larger defense systems.
Perform system troubleshooting and debugging to identify and resolve issues.
Collaborate with cross-functional teams, including software developers, systems engineers, and other test engineers, to ensure comprehensive test coverage and effective issue resolution.
Document test results, generate test reports, and communicate findings to stakeholders.
Ensure compliance with relevant standards, regulations, and quality assurance processes.
Support field testing and validation activities as required.
Qualifications:
Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent
combination of education and relevant work experience, plus 2 years of relevant experience; or Master's degree.
Proven experience in system testing and validation, preferably within defense or aerospace industries.
Familiarity with the Payload Control System and integration within larger defense systems.
Strong analytical and problem-solving skills.
Strong communication and documentation skills.
Ability to work collaboratively in a team-oriented environment.
Desired Skills:
Experience with advanced defense systems.
Knowledge of various payloads and their integration.
Proficiency in DOORs, automated testing tools, and scripting languages.
Additional Responsibilities:
Generation of system test work products by applying the appropriate standards, processes, procedures, and tools.
Development of test and diagnostic programs, designs test fixtures and equipment, and completes specifications and procedures for new products.
Development of functional, environmental, operational, and/or performance tests on hardware, software, and systems.
What you'll experience:
Technologies that aren't just top-notch, they're often top-secret.
A team of bold thinkers committed to exploring what's next.
Opportunities to gain new knowledge - as it's discovered.
What you bring to the table:
A Bachelor's of Science or Technology degree, a related specialized area or field (or equivalent experience) plus a minimum of 2 years of relevant experience;
Demonstrate narrowly focused in-depth technical level of practical operational process knowledge in a specific engineering area.
Demonstrate technical competence in the setup, monitoring, and documentation of experiments and/or lab equipment.
Strong grasp of Navy maintenance procedures and philosophies, especially for combat systems.
Openly proposes ideas that enhance productivity and efficiency, solicits input, and optimizes solutions.
What sets you apart:
Former U.S. Navy Fire Control Technician (FT) with experience on Virginia, Seawolf, Ohio, or 688-class submarines.
Prior experience working with BYG-1, SWFTS, CIS, or CCE systems.
Creative thinking with the ability to multi-task.
Commitment to ongoing professional development.
Team player who thrives in collaborative environments and revels in team success.
About Us:
Help make the technologies, products, and services that make a difference. That's the opportunity that's waiting for you at General Dynamics Mission Systems. We help our nation's heroes keep our nation safe by creating solutions so advanced, they redefine innovation for the world. It's an amazing challenge. And it's waiting for you now.
Our Commitment to You:
An exciting career path with opportunities for continuous learning and development.
Research oriented work, alongside award winning teams developing practical solutions for our nation's security
Flexible schedules with every other Friday off work, if desired (9/80 schedule)
Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more
See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Workplace Options:
This position is on-site. While on-site, you will be a part of the Manassas, VA facility.
#CJ2
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $99,395.00 - USD $110,266.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$99.4k-110.3k yearly Auto-Apply 25d ago
System Support and Logistics Specialist
Toyon Research 4.1
Remote support specialist job in Ashburn, VA
Requirements
B.A. or B.S. in physical science, engineering or equivalent experience in a technical field
At least five years post-degree work experience is preferred
Proficiency working with basic hand tools and instrumentation
Experience with principals of instrument calibration
Hardworking, self-motivated, reliable, detail-oriented, and organized
Excellent troubleshooting and problem-solving skills
Ability to work independently and as part of a team
Ability to lift and maneuver items that weigh up to 50 lbs. with manual lift equipment
Possess valid driver's license and be able and willing to travel within DMV area (mileage will be reimbursed)
Computer proficiency (Microsoft Office)
WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE!
Competitive Industry Pay
100% Employer-Paid Medical Insurance Premium
HSA with Employer Contributions
Dental and Vision Coverage Options
Paid Holidays
Paid Vacation and Sick leave
Company Funded 401(k) and Profit Sharing Plans
Employee Stock Ownership Plan (ESOP)
Life and Disability Insurance
Paid Parental Leave
Discretionary Bonus Eligibility
The annual pay range for the System Support and Logistics Specialist position is $80,000 to $140,000.
The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment.
Pay Transparency Nondiscrimination Provision
Equal Opportunity Employer including Disability and Veterans
Applicant Privacy Notice
Learn more about our company in our latest video, We are Toyon.
The application window for this posting will remain open until the position is filled.
Ref #2612-G
$80k-140k yearly 21d ago
Senior Mobile Support Specialist
DMI 3.5
Remote support specialist job in McLean, VA
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at *************
About the Opportunity
DMI, LLC is seeking a Senior Mobile SupportSpecialist to join us. The Unclassified Mobile SupportSpecialist (Senior) is responsible for managing and supporting mobile and wireless services for the DISA J6 enterprise. This includes provisioning, troubleshooting, lifecycle management, and compliance of unclassified mobile devices such as smartphones, tablets, and MiFi units. The specialist ensures secure, efficient, and user-focused delivery of mobile services in accordance with DoD and DISA policies.
Duties and Responsibilities:
Mobile Device Lifecycle Management:
Provision, deploy, replace, and deprovision mobile devices (e.g., iPhones, iPads, MiFi).
Maintain inventory and ensure accurate tracking of all mobile assets.
Support the J6 Buy Back Program and ensure proper sanitization and deactivation of devices.
User Support & Service Fulfillment:
Respond to user requests for mobile services, including new activations, plan changes, and troubleshooting.
Provide training and guidance to users on device usage and security best practices.
Support device delivery and pickup at locations such as the Pentagon, Mark Center, and Hampton Roads.
Vendor & Carrier Coordination:
Interface with commercial wireless carriers (e.g., AT&T, Verizon, T-Mobile) and DISA Mobility teams.
Manage user accounts on carrier portals and MDM platforms (e.g., Apple Business Manager, MobileIron/MORFEUS).
Compliance & Security:
Ensure compliance with DODI 4640.07, DODI 8500.01, and DISA STIGs for mobile devices.
Support mobile data retention and archive activities using approved tools.
Assist with warranty repair coordination and device configuration for security compliance.
Reporting & Analytics:
Generate and maintain reports such as:
Wireless Usage Reports
Inventory Level Reports
Rate Optimization and Trend Analysis
Wireless Bills and Cost Accounting
Validate data across systems (e.g., WAWF, MDM, carrier usage) every six months.
Project & Process Support:
Participate in mobile device lifecycle refresh (LCR) planning and execution.
Support enterprise mobility projects, including evaluation of new devices and service models.
Maintain and update KM documentation and SOPs related to mobile services.
Qualifications
Required Skills/Certifications:
Secret security clearance
CompTIA Security + certification
5+ years of experience in mobile device support or telecommunications in a DoD or enterprise environment.
Strong knowledge of mobile platforms (iOS, Android), MDM systems, and carrier management portals.
Familiarity with DoD mobile security policies and compliance frameworks.
ITIL Foundation certification - preferred
Apple Certified iOS Technician (ACiT) or similar - preferred
Min Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: There are no physical requirements for this position.
Location: McLean, VA
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
Do What's Right - We lead with honesty and integrity.
Own the Outcome - We take responsibility and deliver.
Deliver for Our Customers - We are relentless about delivering value.
Think Bold, Act Smart - We innovate with purpose.
Win Together - We collaborate and celebrate our success.
These values aren't just ideals-they show up in how we support every part of your well-being:
Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
$60k-105k yearly est. Auto-Apply 52d ago
Mid-Level Application Support Specialist (Chat Support)
Vets Hired
Remote support specialist job in Vienna, VA
Responsibilities:
Enhance or develop a comprehensive knowledge base for client-owned applications.
Design and deliver engaging training programs for staff on client-owned applications, Salesforce, and Amazon Connect functionalities.
Analyze common issues and assist with ensuring incident management processes are effectively structured.
Provide expert-level support for Tier 1 and Tier 2 incidents involving Salesforce, Amazon Connect, and web-based applications.
Serve as an escalation point for common application issues, identifying and escalating priority issues to appropriate teams.
Utilize chat and soft phone features to resolve customer inquiries, concerns, and requests about the agency's mission systems and applications while maintaining an exceptional level of customer service.
Conduct individual research using available resources to provide recommended solutions for various challenges.
Adhere to established agency processes and procedures.
Making scheduled callbacks to customers as per standard procedures.
Staying current with agency system information, changes, and updates as directed.
Working Place: Vienna, Virginia, United States Company : Sept 25 - Tria
$68k-114k yearly est. 60d+ ago
Event Production Support Specialist
Keenlogic
Remote support specialist job in Washington, DC
Job Description
Event Production Specialist
KeenLogic is seeking an Event Production Specialist to support one of our government programs. This position provides direct audiovisual (AV) and broadcast production support for high-visibility Presidential and Executive Branch events throughout the White House Complex and the Washington, D.C. metropolitan area. The ideal candidate will have a strong technical background in live event production, broadcast operations, and high-level government or media environments.
This is a full-time, onsite position based in Washington, D.C., with core hours from 7:00 AM - 7:00 PM (two shifts), Monday-Friday, and additional hours based on event schedules. KeenLogic offers Fortune 500-level benefits, including health, dental, and vision insurance, PTO, 401(k), and life insurance.
Required Qualifications
Must have a minimum of active interim security clearance and ability to obtain/maintain active TS/SCI clearance.
5+ years' experience in AV and/or television broadcast operations.
2+ years of experience with installation, operation, and troubleshooting of broadcast-quality audio and video recording systems.
2+ years of experience managing setup, operation, and recovery of broadcast systems, including lighting, sound, teleprompter operations, and on-stage announcing.
Proven experience working in secure, high-tempo, or government event environments preferred.
Duties and Responsibilities
Provide direct AV and broadcast support throughout the White House Complex and the Washington, D.C. metropolitan area.
Set up and operate sound reinforcement systems, lighting, teleprompters, and video recording equipment for live and recorded Presidential and Executive events.
Deliver audio and video feeds to national and international media, ensuring professional broadcast quality and redundancy.
Support a wide range of events including State Visits, joint press conferences, town halls, official ceremonies, and public service announcements.
Record both on-the-record and off-the-record events for archival purposes, ensuring all content is cataloged accurately for the National Archives.
Perform live event audio mixing, lighting design, and post-event recovery, ensuring operational readiness for subsequent productions.
Operate and maintain government-owned broadcast and AV systems, adhering to all technical and security protocols.
Serve as a qualified teleprompter operator for live and direct-to-camera events.
Assist with planning, development, and modernization of AV systems, including testing and implementation of new broadcast technologies.
Provide exceptional customer service to White House staff and media personnel while maintaining professionalism in high-pressure environments.
Maintain a two-hour surge response capability for short-notice events, including Federal Holidays and weekends as required.
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4euB9eVPJR
$72k-119k yearly est. 21d ago
Access Control and IT Technician
George Mason University 4.0
Remote support specialist job in Fairfax, VA
Department: Auxiliary Services and Operations Classification: Computer Ops Tech 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: $65,000-70,000 - Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students, faculty, staff, and the community. Auxiliary and Business Services supports the University's overall strategic plan by providing quality goods, innovative services, and strategic business partnerships that improve value, increase student success, and enhance the University's financial condition.
About the Position:
The primary purpose of the Access Control and IT Technician is to provide maintenance to the University's CCTV equipment and access control hardware to ensure the proper operation of all components of the systems are functional (including door contacts, request to exit devices, readers, the actual lock, power supplies, encoders, network connections, and cameras). This also includes maintenance of network connectivity and software settings for all connected hardware, ensuring proper documentation of work completed and inventory used.
Responsibilities:
Repairs and installs access control, alarm, and CCTV systems
* Provides and coordinates repairs and maintenance of technical equipment;
* Troubleshoots and provides end-user technical support for access control, alarm, and CCTV systems;
* Performs timely installations of University card access, alarm, and CCTV system installations to include running, pulling, terminating, and splicing cable as well as mounting system control panels and related components both mechanical and electronic; and
* Trains peers and colleagues as directed by supervisor.
Serves as commissioning agent of large contract installs and provides oversight for contractors
* Ensures continuity and accuracy of contracted access control installs; and
* Maintains appropriate records and details of work done and time spent in the appropriate work order system;
Handles customer service issues and manages requests and inquiries for technical services
* Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy, customer service, and maintaining security;
* Reviews and maintains a working knowledge of all department policies, as well as laws and University policies pertaining to all relevant access control, alarm, and CCTV usage and installation best practices and policies;
* Follows Standard Operating Procedures and other department, University, and state policies;
* Complies with state, University, and department leave policies; and
* Demonstrates punctuality and reports on time for all work-related functions to include training, meetings, and other duties.
Plans, schedules, and prioritizes tasks and assignments
* Plans, schedules, assigns, and prioritizes projects and assignments in consultation with the Physical Security IT Manager or designee;
* Effectively communicates status of assignments to appropriate personnel, working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities;
* Instructs staff in work procedures;
* Evaluates products and services and provides recommendations on available technology to best serve the customer or department; and
* Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment.
Patches and services network connected systems; ensures continuity of service. Performs other related duties as assigned
* Maintains working relationship with University information technology personnel; and
* Provides end-user technical support to troubleshoot and rectify issues when requested.
Required Qualifications:
* High school diploma or equivalent;
* Demonstrated experience working with network connectivity issues and/or experience with installation and repair of alarm, card access, or CCTV systems;
* Knowledge of access control systems and software;
* Skill in providing effective customer service, including analysis of issues through independent judgement and decision making; ability to develop strategies to improve customer service and benefits process efficiency;
* Skill in effective and respectful verbal, written, and interpersonal communication; ability to concisely report solutions; ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization;
* Ability to learn complex software systems;
* Ability to diagnose network connectivity issues;
* Ability to work effectively with others both in the department and to external colleagues; ability to work as a single unit and work through technical issues using best industry practices and current knowledge; and
* Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy.
Preferred Qualifications:
* Bachelor's degree in related field;
* RS2, Exacq, and Assa Abloy installer certification, or ability to obtain such certifications; and
* Experience working in higher education.
Instructions to Applicants:
For full consideration, applicants must apply for Access Control and IT Technician at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: 08/22/2025
For Full Consideration, Apply by: 09/12/2025
Open Until Filled: Yes
$65k-70k yearly 60d+ ago
IT Engineer and Support Specialist
Sciolex Corporation
Remote support specialist job in Chantilly, VA
What do you get when you bring together a team of bright individuals and place them into an environment where “work” means making a difference in the lives of people across the globe?
You get Sciolex Corporation, a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S.
Over the past 15 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work/life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care.
Responsibilities
The IT Support Engineer (ITSE) will embrace the prospect of performing a wide variety of tasks at all levels of complexity - from advanced engineering of future infrastructures to deploying server software to providing low-level user account administrations and user support. The ITSE will be responsible for engineering, implementing, and overseeing all IT infrastructure upgrades, migrating to and maintaining technology services on Microsoft 365 and Azure, maintaining the IT baseline, ensuring compliance with NIST SP 800-171, positioning the company to achieve CMMC certification, and providing day-to-day IT support for users. As the ITSE, your responsibilities would include:
Engineering
Design and implement upgrades and migration from legacy infrastructure to a combination of cloud and on-premise services
Conduct technical research and provide cost analysis data
Recommend and implement the IT migration roadmap
Manage Microsoft 365 cloud deployments and licenses
Install server software, applications, upgrades, and maintenance patches
Ensure network and system security practices comply with NIST SP 800-171 requirements
Prepare network and system security practices for CMMC certification
Maintain historical records by documenting hardware and software changes and revisions
Prepare the corporate network for a multi-office, multi-location architecture
Document and maintain corporate network deployment and topology
Configure and maintain routers and gateways
Monitor security and activity logs and provide periodic reports to the COO
Support
Resolve technical issues related to network interruptions
Perform day-to-day system administration functions
Manage SharePoint and Exchange applications and configurations
Assist users with hardware issues related to desktop computers, printers, scanners, or handheld devices
Create IT tickets using ticket-tracking software and update the status of each ticket as they successfully assist each user with their issues
Create training materials/references pertaining to computer troubleshooting and usage
Other duties as assigned
Qualifications & Physical Requirements
A bachelor's degree in Computer Science, Information Technology, or related technology field is preferred.
3-5 years of experience as an IT Engineer.
3-5 years of experience as an IT SupportSpecialist.
Must have U.S. Citizenship
Experience with NIST SP 800-171
A combination of certifications to indicate proficiency with Microsoft solutions, networks, and IT security (cybersecurity)
Must enjoy user interaction and be able to build rapport with end users
May occasionally lift and carry boxes of supplies and/or equipment weighing up to 35-45 lbs. and carry to other locations within the office.
Preferred Qualifications:
Experience with NIST SP 800-171
CompTIA A+ certification or equivalent
MCSE or MTA certifications
Azure Administrator Associate
Azure Security Engineer Associate
Security Clearance preferred
At Sciolex Corporation, our top priorities and most valuable resources are our employees, which is why we offer a competitive total compensation package. We are a proud Equal Opportunity Employer (EOE) who celebrates diversity in and out of our organization. Come see where your opportunities for success can flourish.
NOTICE: Sciolex Corporation NEVER asks job applicants to issue any payment, service fees, or banking information to Sciolex Corporation or its recruiters as part of our application process. Before providing any personal information to outside parties, verify that the job you are applying for appears on our Careers site.
$55k-84k yearly est. Auto-Apply 60d+ ago
Information Technology
Vp 3.9
Remote support specialist job in Dumfries, VA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$40k-86k yearly est. Auto-Apply 60d+ ago
Future IT Roles
Cencore 3.8
Remote support specialist job in Columbia, MD
This posting is not for a specific current role, but to proactively identify and connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be considered for future positions matching your skills and career interests.
Potential Roles Include:
Systems Administration (Windows, Linux, Cloud, Virtualization)
Network Engineering & Administration (LAN/WAN, Firewalls, Routers, Switches)
Cybersecurity & Information Assurance (SOC Analyst, ISSO, Incident Response)
Cloud Engineering (AWS, Azure, GCP)
Help Desk / Technical Support (Tier 1-3)
DevOps & Automation (CI/CD, Scripting, Infrastructure as Code)
Database Administration (SQL, Oracle, NoSQL)
IT Project Management (Agile, PMP, ITIL)
Basic Qualifications:
* U.S. Citizenship (required for most positions)
* High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles)
* Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.)
* Ability to obtain and maintain a security clearance (if not already cleared)
* Strong problem-solving, communication, and teamwork skills
Preferred Qualifications:
* Active Security Clearance (Secret, TS/SCI, or higher)
* Industry certifications: Security+, Network+, CCNA, CISSP, AWS Certified Solutions Architect, Microsoft Azure Administrator, etc.
* Experience in government or defense-related IT projects
$36k-79k yearly est. 60d+ ago
Network Administrator
CC Pace Systems 4.3
Remote support specialist job in Vienna, VA
Join our client's global team as a Network Administrator supporting our critical Network Operations End-of-Life Cisco switch replacement initiative across 200+ branches worldwide. This high-impact role offers the opportunity to showcase your technical expertise while driving a strategic infrastructure upgrade that enhances our organization's network capabilities.
Working Schedule: Monday - Friday, 4:00 PM-12:00 AM EST at our Headquarters in Vienna, Virginia. Occasional Saturday migrations and extended hours may be required for global deployments.
Training: Comprehensive 2-week onboarding training provided Monday through Friday from 10:00 AM - 6:30 PM EST.
What You'll Do:
Lead Cisco switch configurations, upgrades, patches, and troubleshooting for global branch migrations
Coordinate multiple site migrations daily, managing internal teams, external vendors, and branch personnel
Leverage monitoring applications to ensure optimal network performance before and after migrations
Create and manage end-to-end change tickets while maintaining thorough project documentation
Troubleshoot network connectivity issues and provide expert guidance to remotesupport personnel
Interface with vendors and service providers to resolve technical challenges and ensure successful implementations
Maintain, configure, and perform preventative maintenance on various network equipment
Manage network circuits at remote sites including turnup, turndown, and troubleshooting
What You'll Bring:
Proven experience with Cisco networking equipment, including router and switch configuration and VLAN management
Working knowledge of LAN/WAN topologies, protocols, and standards (EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP)
Demonstrated success performing similar migrations across geographically dispersed sites
Strong organizational skills with ability to manage multiple project tasks and migrations per shift
Experience with branch office networking circuits, VLAN setup, WAP configuration, and vendor ticket management
Excellent analytical and problem-solving abilities with attention to detail
Effective verbal and written communication skills for cross-functional collaboration
Proficiency with Service Management Tools for incident tracking and change management
Ability to work independently and collaboratively under pressure with changing priorities
Preferred Qualifications:
Bachelor's degree in Information Technology or equivalent combination of training and experience
CCNA or CCNP certifications
Experience presenting technical solutions and recommendations to stakeholders
Advanced diagnostic and troubleshooting capabilities for complex network environments
Deep understanding of technical inter-relationships between software/hardware and desktop/LAN/Host systems
Why Join Us? This role offers the opportunity to make a significant impact on our global network infrastructure while working with cutting-edge technologies and a collaborative team of professionals. You'll gain valuable experience managing complex projects across international time zones while developing your technical and leadership skills.
CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.
CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.
CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
$59k-76k yearly est. 18d ago
Construction Field Specialist
Fairstead ESC LLC
Remote support specialist job in Washington, DC
Job Description
Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, Texas, and Washington DC, Fairstead owns a portfolio of more than 27,000 apartments across 28 states that includes 27,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.
Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.
Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships
The Construction Field Specialist provides oversight of real estate development projects. They plan, coordinate, and organize with all stakeholders throughout the lifecycle of the construction project(s) to ensure time and cost objectives are met, identify, and resolve issues, and industry safety regulations are followed. They ensure relocation plans are communicated to all parties and resolve issues that arise.
Responsibilities:
Monitor the work of project administration, project superintendents, and engineers to establish operational priorities.
Provide jobsite leadership in safety and quality.
Maintain satisfactory relationships with owners, subcontractors, unions, and all stakeholders.
Perform periodic on-site walk-throughs to ensure contract performance, safety compliance, and quality control.
Partner with the design team, property management and engineering staff to ensure that all construction related items are coordinated and have little to no impact on the day-to-day activities of the property.
Manage and execute project schedule.
Administer document control procedures for all construction related documents.
Participate in regular status meetings with project team.
Document and communicate delays, challenges, and concerns in a professional written format to all stake holders such as Construction Team, Ownership and Management.
Prepare final inspection checklists and punch lists.
Establish and maintain good communication between all parties during the property renovation process.
Coordinate with third-party relocation company to ensure relocation plan is achieved.
Performs other related duties as required.
Requirements:
High School graduate or equivalent.
Ability to work in a team environment.
Organized and detailed oriented, with the ability to maintain accuracy while handling multiple requests.
Must be willing and able to travel >70% of time throughout the company territory.
Valid Driver's License Required.
Effectively communicates relevant project information to superiors.
Resolves and/or escalates issues in a timely fashion.
Understands how to communicate difficult/sensitive information tactfully.
Knowledge of architectural, structural, and/or MEP systems.
Exceptional communications skills (written and verbal) and intuitive interpersonal skills.
Strong time management skills, adaptable with ability to manage multiple priorities & meet deadlines, and keen attention to detail.
Ability to work collaboratively in a dynamic environment where adaptability is imperative.
Strong written and oral skills.
Accurate with a strong attention to detail.
Proficient in Microsoft Office Suite.
Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at
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$44k-79k yearly est. 22d ago
IT Technician - Intermediate
Valley Health 4.2
Remote support specialist job in Winchester, VA
The IT Technician is responsible for providing enterprise-level technical support to Valley Health customers/vendors to include installing, configuring, troubleshooting hardware and software. Support may be provided in person, by phone, by email, or by remote desktop access.
Installing, configuring, and management of hardware to include required peripheral devices.
Installing and configuring software according to specifications.
Proactively involved in maintaining and upgrading hardware and software to ensure optimal workstation performance.
Collaborating with users with targeted questions to quickly understand the root of the problem.
Following standard procedures for proper escalation of unresolved issues to the appropriate internal IT Teams.
Able to prioritize and manage open incidents/requests and take ownership seeing through to resolution, in accordance with established Service Level Agreements (SLAs).
Ensure all incidents/requests resolutions are properly logged and documented in the ticket management system.
Provides prompt and accurate feedback to the customer and follow-up to ensure their IT systems are fully functional following installations/troubleshooting.
Properly and accurately manages asset deployment and decommissioning with accurate documentation maintained within the asset management system.
Provides training/support to users on the use of deployed hardware and software.
Maintains a clean and organized work environment.
Education
High School Diploma or GED required
Post-Secondary Technical Training required
Experience
3-5 years multi-platform, multi-application environment experience with several hundred network nodes preferred.
Certification & Licensures
Valid driver's license and clean driving record required.
Dell Certification (desktop/laptops) required or obtained within six months of hire/transfer.
CompTIA A+, CompTIA Network+, or Comparable Technical Certification required or obtained within six months of hire/transfer.
Microsoft Certification, preferred.
College degree in computer science or related field may be accepted in lieu of technical certification at the approval of the department Senior Director.
Qualifications
Customer service oriented with excellent communication skills.
Ability to learn new technology and skills quickly and apply efficiently.
Self-motivated.
Working knowledge of Microsoft and Apple operating systems and software integration within these operating systems, preferred.
Working knowledge of Microsoft Office, Active Directory, Microsoft Exchange, Anti-Virus software, Infobloc, Patch Manager, AnyConnect, Bomgar, and Ground Control, preferred.
Ability to research, diagnose, troubleshoot, and resolve assigned incidents/requests in an efficient and timely manner.
Ability to work under pressure and maintain professional composure.
Ability to communicate with users regardless of their computer skills.
Possess good organizational and time-management skills.
Ability to work independently and in a team environment.
FLSA Classification
Non-exempt
Physical Demands
6 A Customer Service
Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
* A Zero-Deductible Health Plan
* Dental and vision insurance
* Generous Paid Time Off
* Tuition Assistance
* Retirement Savings Match
* A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
* Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
$27k-33k yearly est. Auto-Apply 5d ago
MAC Team - RCDD
Teksynap
Remote support specialist job in Arlington, VA
**Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee activations/deactivations, installations, relocations, and upgrades of equipment, including all active and passive work. + Ensure adherence to defined MACs, including simple moves of hardware, ports, and/or office setups.
+ Provide strategic direction and technical expertise in communications distribution design for MAC projects.
+ Review and approve design proposals, ensuring alignment with industry standards and best practices.
+ Develop comprehensive design documentation for MAC activities, including schematics, diagrams, and specifications.
+ Ensure adherence to regulatory requirements, building codes, and customer specifications in all design deliverables.
+ Maintain accurate records of design changes and revisions throughout the MAC lifecycle.
+ Conduct thorough design reviews to identify potential risks, conflicts, or inefficiencies.
+ Implement quality assurance processes to validate the integrity and functionality of communication infrastructure designs.
+ Collaborate with stakeholders to address design feedback and incorporate necessary revisions.
+ Develop project plans and timelines for MAC initiatives, considering design requirements, resource availability, and customer deadlines.
+ Coordinate with internal teams, subcontractors, and external stakeholders to ensure seamless execution of MAC projects.
**REQUIRED QUALIFICATIONS**
+ Experience:
+ 5 years' experience
+ Certifications:
+ Registered Communications Distribution Designer (RCDD) Certification
+ Clearance: Must possess Top Secret/SCI clearance
**Overview**
We are seeking a MAC Team - RCDD to join our team supporting DISA JSP ETM in Arlington, VA.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at **************** .
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Arlington, VA
+ Type of environment: Office
+ Noise level: Medium
+ Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: Less than 10%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
U.S. Citizen
Top Secret/SCI clearance
**OTHER DUTIES**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
**Job Locations** _US-VA-Arlington_
**ID** _2024-6380_
**Category** _Information Technology_
**Type** _Regular Full-Time_
$35k-56k yearly est. 60d+ ago
Test & Evaluation Engineering Support Specialist (CWL)
General Dynamics Mission Systems 4.9
Remote support specialist job in Manassas, VA
Basic Qualifications
Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Must have experience with one of the following skills: the AN/BLQ-10, AN/BYG-1, Submarine Weapon Launchers, or AN/BQQ-10 systems.
CLEARANCE REQUIREMENTS:
Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
Exceptional Job Opportunity: Test & Evaluation Engineering SupportSpecialist (CWL)!!
Progeny Systems, a General Dynamics Mission Systems company is a high-tech business focusing on software and hardware system integration, cutting-edge research and development, and manufacturing. We provide premium systems, services, and products for the Department of Defense, government agencies and commercial clients.
We are a technology leader in numerous areas including technology insertion; acoustic sensors; signal processing; combat systems; torpedoes; cyber security; knowledge management; and electronic warfare.
Progeny System's ability to leverage flexibility, rapid turnaround, customer responsiveness, and encourage an environment for experimental research has been critical to our success in developing, producing, and supporting numerous mission critical national defense systems.
Progeny is on the lookout for an enthusiastic and driven Test & Evaluation Engineering SupportSpecialist to join our dynamic team. At Progeny, we lead the charge in designing, developing, producing, integrating, and sustaining the Common Weapon Launcher (CWL) on both U.S. and Australian submarines, as well as the Multi-Tube Weapon Simulator (MTWS) on U.S. and Foreign Military submarines. Our dedicated CWL and MTWS team collaborates closely with the Navy, internal production teams, and industry partners to ensure the flawless delivery and operation of these critical systems in laboratory and submarine environments.
Key Responsibilities:
As a CWL Test & Evaluation Engineer, you'll play a pivotal role in the success of our projects. Your responsibilities will include:
Collaborating with CWL and MTWS engineers to conduct testing and integration.
Employing a professional and confident approach when working with various engineering groups within Progeny and external entities to define, document, analyze, conduct, and interpret tests.
Identifying functional issues and proposing effective resolutions.
Operating in a fast-paced, integrated product development team comprising professionals from multiple contracting organizations and DoD laboratory entities.
Developing and analyzing test cases while providing regular progress updates.
Reporting to a supervisor or manager, demonstrating a high degree of autonomy in your work.
This role may require intermittent travel, both independently and as part of a team, to support test events in partner and government labs, as well as shipboard installations in domestic and international locations.
Specific Responsibilities:
Your day-to-day tasks will involve:
Crafting comprehensive test procedures.
Proficiently utilizing electrical measurement tools, such as oscilloscopes and multimeters.
Conducting Verification and Validation for corrective changes.
Performing installations, rip-outs, testing, and validation of tactical systems.
Assisting in configuring the lab in accordance with relevant drawings and port maps.
Supporting informal and formal test events, as well as other customer-driven test activities.
Identifying, analyzing, and documenting software, firmware, and hardware defects and collaborating with the engineering team to troubleshoot and resolve issues.
Occasional travel to submarine home ports for Field Services activities.
Supporting the Logistics team in the development of installation and operation procedures.
Knowledge, Skills, and Abilities:
To excel in this role, you should possess:
Proficiency in software testing and analysis.
Proficiency with Microsoft Office Products (Word, Excel, PowerPoint, Outlook).
General knowledge of network configurations, operations, and commands.
Navy or Submarine experience is a valuable asset.
Ability to lift up to 45 pounds.
This is a remarkable opportunity to be at the forefront of cutting-edge technology and make a real impact. If you are passionate, self-driven, and ready to contribute to our mission, we encourage you to apply. Join us at Progeny and be a part of a team that shapes the future of maritime defense.
What you'll experience:
Technologies that aren't just top-notch, they're often top-secret
A team of bold thinkers committed to exploring what's next
Opportunities to gain new knowledge - as it's discovered
What you bring to the table:
Solid knowledge in use and understanding of test engineering concepts, principles, and theories
Solid knowledge and experience with object-oriented programming, system processes and scripting languages
Openly proposes ideas that enhance productivity and efficiency, solicits input, and optimizes solutions
What sets you apart:
Team player who thrives in collaborative environments and revels in team success, meeting and exceeding personal and team commitments
Ability to grasp and apply new information quickly and handle increasing responsibilities with growing complexity
Commitment to ongoing professional development
Workplace Options:
This position is fully on-site, with opportunity for flex based on tasking. While on-site, you will be a part of the Manassas, VA facility.
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $82,185.00 - USD $91,174.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$82.2k-91.2k yearly Auto-Apply 40d ago
Event Production Support Specialist
Keenlogic
Remote support specialist job in Washington, DC
Event Production Specialist
KeenLogic is seeking an Event Production Specialist to support one of our government programs. This position provides direct audiovisual (AV) and broadcast production support for high-visibility Presidential and Executive Branch events throughout the White House Complex and the Washington, D.C. metropolitan area. The ideal candidate will have a strong technical background in live event production, broadcast operations, and high-level government or media environments.
This is a full-time, onsite position based in Washington, D.C., with core hours from 7:00 AM - 7:00 PM (two shifts), Monday-Friday, and additional hours based on event schedules. KeenLogic offers Fortune 500-level benefits, including health, dental, and vision insurance, PTO, 401(k), and life insurance.
Required Qualifications
Must have a minimum of active interim security clearance and ability to obtain/maintain active TS/SCI clearance.
5+ years' experience in AV and/or television broadcast operations.
2+ years of experience with installation, operation, and troubleshooting of broadcast-quality audio and video recording systems.
2+ years of experience managing setup, operation, and recovery of broadcast systems, including lighting, sound, teleprompter operations, and on-stage announcing.
Proven experience working in secure, high-tempo, or government event environments preferred.
Duties and Responsibilities
Provide direct AV and broadcast support throughout the White House Complex and the Washington, D.C. metropolitan area.
Set up and operate sound reinforcement systems, lighting, teleprompters, and video recording equipment for live and recorded Presidential and Executive events.
Deliver audio and video feeds to national and international media, ensuring professional broadcast quality and redundancy.
Support a wide range of events including State Visits, joint press conferences, town halls, official ceremonies, and public service announcements.
Record both on-the-record and off-the-record events for archival purposes, ensuring all content is cataloged accurately for the National Archives.
Perform live event audio mixing, lighting design, and post-event recovery, ensuring operational readiness for subsequent productions.
Operate and maintain government-owned broadcast and AV systems, adhering to all technical and security protocols.
Serve as a qualified teleprompter operator for live and direct-to-camera events.
Assist with planning, development, and modernization of AV systems, including testing and implementation of new broadcast technologies.
Provide exceptional customer service to White House staff and media personnel while maintaining professionalism in high-pressure environments.
Maintain a two-hour surge response capability for short-notice events, including Federal Holidays and weekends as required.
$72k-119k yearly est. Auto-Apply 50d ago
Construction Field Specialist
Fairstead ESC
Remote support specialist job in Bethesda, MD
Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, Texas, and Washington DC, Fairstead owns a portfolio of more than 27,000 apartments across 28 states that includes 27,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.
Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.
Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships
The Construction Field Specialist provides oversight of real estate development projects. They plan, coordinate, and organize with all stakeholders throughout the lifecycle of the construction project(s) to ensure time and cost objectives are met, identify, and resolve issues, and industry safety regulations are followed. They ensure relocation plans are communicated to all parties and resolve issues that arise.
Responsibilities:
Monitor the work of project administration, project superintendents, and engineers to establish operational priorities.
Provide jobsite leadership in safety and quality.
Maintain satisfactory relationships with owners, subcontractors, unions, and all stakeholders.
Perform periodic on-site walk-throughs to ensure contract performance, safety compliance, and quality control.
Partner with the design team, property management and engineering staff to ensure that all construction related items are coordinated and have little to no impact on the day-to-day activities of the property.
Manage and execute project schedule.
Administer document control procedures for all construction related documents.
Participate in regular status meetings with project team.
Document and communicate delays, challenges, and concerns in a professional written format to all stake holders such as Construction Team, Ownership and Management.
Prepare final inspection checklists and punch lists.
Establish and maintain good communication between all parties during the property renovation process.
Coordinate with third-party relocation company to ensure relocation plan is achieved.
Performs other related duties as required.
Requirements:
High School graduate or equivalent.
Ability to work in a team environment.
Organized and detailed oriented, with the ability to maintain accuracy while handling multiple requests.
Must be willing and able to travel >70% of time throughout the company territory.
Valid Driver's License Required.
Effectively communicates relevant project information to superiors.
Resolves and/or escalates issues in a timely fashion.
Understands how to communicate difficult/sensitive information tactfully.
Knowledge of architectural, structural, and/or MEP systems.
Exceptional communications skills (written and verbal) and intuitive interpersonal skills.
Strong time management skills, adaptable with ability to manage multiple priorities & meet deadlines, and keen attention to detail.
Ability to work collaboratively in a dynamic environment where adaptability is imperative.
Strong written and oral skills.
Accurate with a strong attention to detail.
Proficient in Microsoft Office Suite.
Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
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How much does a remote support specialist earn in Ashburn, VA?
The average remote support specialist in Ashburn, VA earns between $30,000 and $80,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Ashburn, VA
$49,000
What are the biggest employers of Remote Support Specialists in Ashburn, VA?
The biggest employers of Remote Support Specialists in Ashburn, VA are: