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Remote support specialist jobs in Big Spring, TX - 44 jobs

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  • PC Support Tech II

    Warren Cat 4.3company rating

    Remote support specialist job in Midland, TX

    TEAM UP WITH US! The PC Support Tech II is responsible for providing support for all PC hardware and software help calls for all supported Warren companies. This position will work closely with IT management, IT PC support members, internal customers, and outside vendors to ensure that personal computers, devices and servers are running optimally. Assists in identifying issues with systems as well as performing general maintenance and upgrade tasks. Some travel (day and overnight), off-hours maintenance, and extended hours' support are required. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Provide extended support, training, and instruction to users in use of equipment, software, and manuals in order to solve problems. * Provide problem determination and takes corrective action for PC hardware/software failures in a professional, timely manner. * Create help tickets in ticket tracking software for all help requests. * Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises. * Load specified software packages such as operating systems, endpoint protection, CAT applications, office products, and other 3 party programs on computer. * Respond to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems. * Recommends or performs actions to correct problems including assisting network, telecom, and server teams with on/offsite issues when required. * Provides updates, status, and completion information to supervisor, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. * Supervisory Responsibilities: This position has no supervisory responsibilities. WHAT YOU'LL NEED: * Associate degree (A.A.) or equivalent from two-year college or technical school; or four (4) years related experience and/or training; or equivalent combination of education and experience. * Expert knowledge of Windows 10 Pro and working knowledge of Windows Server 2016-2022. * Expert productivity software knowledge of O365 suite of applications including Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint, and Teams. * Working knowledge of Active Directory, Windows Server OS, DHCP, DNS, VMware, IP Networking, SCCM and WSUS. * Understanding of mobile device management software, Software-as-a-Service (SAAS) platforms, and cloud methodologies. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. While performing the duties of this Job, the employee is occasionally exposed to high, precarious places and risk of electrical shock The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Required travel up to 25%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
    $39k-74k yearly est. Auto-Apply 26d ago
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  • IT Support Analyst

    Netascendant Solutions

    Remote support specialist job in Midland, TX

    Job DescriptionDescriptionNetAscendant Solutions, a leading IT services provider in the Permian Basin, is looking for an ITprofessional to assist in providing excellent on-site and remote support to its customers. This full-time position offers an excellent chance to learn and grow as an IT professional. The successful candidate will be a high-performance team-player with strong integrity and excellent interpersonal skills. The candidate should have a thorough knowledge of software, hardware, and networks. Key Responsibilities Provide on-site and remote technical support to clients, ensuring timely resolution of IT issues. Diagnose and troubleshoot hardware, software, and network-related problems across desktops, laptops, and mobile devices. Install, configure, and maintain operating systems including Windows, Mac OS, and basic Windows Server environments. Perform software installations, updates, and security patches according to company and client requirements. Support users with Microsoft Office applications, email configurations, and productivity tools. Manage and maintain network connectivity by monitoring TCP/IP configurations and troubleshooting network issues. Replace or repair computer hardware components such as drives, memory, and peripherals. Document support activities, resolutions, and system changes in the company's ticketing or tracking system. Coordinate with senior engineers or vendors to escalate unresolved issues efficiently. Deliver exceptional customer service by communicating clearly, managing expectations, and ensuring client satisfaction. Stay current with evolving technologies, certifications, and IT best practices to continuously improve technical capabilities. Skills, Knowledge and Expertise Strong knowledge of Windows desktop operating systems. Basic knowledge of Windows server operating systems. Basic knowledge of Mac OS. Basic knowledge of TCP/IP networking and troubleshooting tools Proficiency in using and supporting Microsoft Office. Experience supporting smart phones, tablets and other mobile devices. Experience installing software, patches, and updates on desktops and laptops. Experience in troubleshooting basic network, hardware, software, and printing problems. Experience in replacing hardware on desktops and laptops. Ability and desire to learn new skills. Passion for customer service. Excellent written and oral communication skills. Outstanding diagnostic and problem-solving skills Degree in Computer Science or relevant field preferred. Certifications (CompTIA A+/Network+, Microsoft Certified IT Professional, CCNA) preferred. Benefits 401(k) Health insurance Paid time off Professional development assistance
    $37k-62k yearly est. 16d ago
  • Child Autism Support Professional (Entry-Level)

    Action Behavior Centers

    Remote support specialist job in Midland, TX

    Job Description Schedule: Monday - Friday, daytime hours (8am-5pm) *May volunteer for an occasional Saturday based on patient needs Position is full-time Start Date: Immediate openings available! Hiring Immediately: We respond quickly to applications, so please be ready for a call or email to schedule your interview Experience that's a PLUS (but not required): Childcare: nanny, babysitter, preschool teacher, tutor. Mental Health Roles: QMHP, behavioral health technicians. Camp Counselors, Paraprofessionals, Caregivers, Life Skill Assistants Pay (determined by education and ABA experience) High School/Associate's Degree: $15.50 - $23.75 per hour Bachelor's Degree: $21.00 - $27.75 per hour Master's Degree: $22.00 - $28.00 per hour Fun Fact: You will receive your first raise after obtaining your RBT certification! Most new hires complete this in about three weeks. What You'll be Doing: Work one-on-one with children aged 18 months to 8 years using play-based ABA therapy Follow personalized treatment plans, collect simple data, and communicate with your team Help kids learn through play, movement, reading, games, and hands-on activities Stay active during sessions, moving constantly to stay engaged with children Maintain a clean, organized, safe therapy space Be part of a supportive, mission-driven team that celebrates progress and growth Make a Difference Every Day: Action Behavior Centers hires caring people to help children with Autism learn and grow, providing full training and covering the cost of your Registered Behavior Technician (RBT) certificate. Our ABA therapy builds communication, social, and independent skills and as a Behavior Therapist, you play a meaningful part in each child's progress. Be Ready to Hear From Us: We respond to applications quickly, often within 24 hours. Please keep your phone nearby and check your email so we can schedule your interview as soon as possible. Job Requirements: Lift up to 30lbs Sit, stand, crouch, squat, and move quickly with young children Get on and off the floor frequently Maintain an active pace throughout the day Keep therapy spaces clean, organized, and safe At least 18 years old High school diploma or GED Consistent attendance and punctuality Willingness to complete paid RBT certification within 20 days of hire Commitment to ABC's core value of team; may occasionally help support a nearby sister clinic if that center is experiencing a need for coverage Why Candidates Choose ABC Guaranteed full time hours Paid training and fully covered RBT certification Raises every 6 months with clear goals Health insurance covered at 90 percent Free lunch every Friday DoorDash DashPass and Calm app provided Paid time off: 10 holidays, 10 PTO days, 2 flex days Student loan repayment support A team-focused, supportive, fun work environment ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. @Copyright 2025
    $15.5-23.8 hourly 3d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Remote support specialist job in Midland, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-46k yearly est. 13d ago
  • Information Technology (IT) Technician

    Ast & Science 4.0company rating

    Remote support specialist job in Midland, TX

    AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview AST SpaceMobile is currently seeking a skilled Information Technology (IT) Technician to support end users, maintain enterprise hardware and software systems, and contribute to the reliability and efficiency of IT operations. This role is hands-on and fast-paced, ideal for someone who excels in troubleshooting, customer service, and adapting quickly in a growing environment. Key Responsibilities Provide technical support to end users for workstations, servers, and mobile devices (hardware and software). Support and maintain Office 365 applications for users. Prepare, deploy, and ship new hardware to remote sites and end users. Assist with deployment of on-premises hardware including routers, switches, Ethernet cabling, servers, workstations, monitors, and printers. Manage user accounts in on-premises Active Directory and cloud-based identity providers (Azure AD, LastPass). Perform software installations, patches, and upgrades to maintain system security and integrity. Troubleshoot issues to isolate and diagnose common hardware and software problems. Create and maintain accurate systems documentation. Escalate complex issues to subject matter experts when required. Perform other related duties as assigned. Qualifications Education: High school diploma or equivalent required; associate or bachelor's degree in IT or related field preferred. IT-related certifications (Microsoft, CompTIA, VMware) are a plus. Experience: A minimum of 2+ years in desktop support, help desk, or customer support roles. Experience supporting Microsoft Windows and Microsoft Office in a technical support capacity. Hands-on experience with hardware maintenance including racking servers, deploying workstations, and setting up peripheral devices. General knowledge of networking fundamentals (OSI model, TCP/IP, protocols, routing, firewalls). Ability to work in a fast-paced and rapidly changing environment. Flexibility to participate in on-call rotations as needed. Preferred Qualifications Certifications such as Microsoft, CompTIA, VMware. Experience with virtualization technologies (Hyper-V, VMware). Familiarity with cloud IaaS platforms (AWS or Azure). Experience with Cisco Meraki network infrastructure. Experience supporting mac OS, iOS, and Android devices. Soft Skills Strong interpersonal and communication skills. Proven ability to collaborate effectively within cross-functional teams. Excellent written and verbal communication skills. Meticulous attention to detail to ensure accuracy of documentation and deliverables. Customer service mindset and ability to learn new technologies quickly. Technology Stack Operating Systems: Windows, mac OS, iOS, Android. Identity & Access: Active Directory, Azure AD, LastPass. Productivity & Collaboration: Office 365, Teams. Networking: Routers, switches, firewalls, TCP/IP, Meraki environments. Virtualization: Hyper-V, VMware. Cloud Services: AWS, Azure. Hardware: Servers, workstations, printers, mobile devices, cabling. Physical Requirements Ability to lift and move equipment up to 50 lbs. Rack servers, run cables, crawl under desks, and work with hardware in office and data center environments. Ability to work in a standard office environment and use a computer for extended periods. This job description may not be inclusive of all duties and responsibilities. Additional tasks may be assigned from time to time, or the scope of the job may change as needed by business demands. AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $52k-87k yearly est. Auto-Apply 7d ago
  • IT Service Specialist

    Dow Chemical 4.5company rating

    Remote support specialist job in Midland, TX

    At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place. Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************ About you and this role Dow has an exciting opportunity for an IT Service Specialist located in Midland, MI or Houston, TX. This role: Designs, develops, and supports solutions and processes to meet business needs and requirements. Works in a business process, enabling, or implementation team, and applies general knowledge of Information Systems, which is typically developed through formal education. Leads several IT analysts through requirements and solutioning. In this role, you will require conceptual knowledge of theories, practices, and procedures as well as having general business knowledge developed through education or prior experience related to your discipline and functional area. You will need to have the ability to exchange straightforward information with others and ask questions to check for understanding. It is your responsibility to use established procedures and practice to analyze and resolve standard problems. You will be accountable for assigned contributions with no direct supervisory responsibilities. Your performance impacts your own work with limited impact on your team. You will need to use established procedures and practices to achieve objectives and meet deadlines. Key Responsibilities: Manage services balancing customer requirements with affordability, strategy, and technology trends. Build trusted relationships with service stakeholders and drive adoption of services. Develop new services to meet business needs and define deployment strategies. Ensure security compliance in partnership with Information Security. Maintain service descriptions, configuration, asset, and knowledge management. Drive Event, Incident, and Problem Management for assigned services. Enable corporate strategic initiatives as needed. Participate in continuous improvement efforts and meet/exceed SLAs and client satisfaction goals. Application platform technical requirements: Strong knowledge and expertise in Windows system administration. Active Directory experience (plus). Linux administration experience (plus). Strong experience in cloud environments (Azure). Entra ID knowledge (plus). On-premise and cloud deployment/upgrade experience. Expertise in DevSecOps practices and toolsets (Azure DevOps, GitHub). Experience with AKS/Containers, Visual Studio, Git, and CI/CD pipelines (plus). Automation and scripting skills (PowerShell, Azure CLI, IaC templates). Software lifecycle management experience. Strong communication, troubleshooting, documentation, and time-management skills. Preferred Skills: Development lifecycle knowledge; prior development background (plus). Familiarity with C#, Python, or Java (plus). Secure coding and vulnerability management knowledge (plus). Networking fundamentals (firewall rules, etc.). AI skills (building and using agents, MCP). Continuous learning mindset to stay current with industry best practices. Integration Platform technical requirements: Familiar with SAP systems, ETL concepts, and common database and application integrations. Ability and strong desire to be a technical leader and SME Basic understanding with common web communication protocols (HTTP/HTTPS, REST, SOAP, ODATA) Knowledge of common authentication methods and certificates (SSO, OAuth, SAML, Basic, Keypairs) Be comfortable learning and managing new technologies Aptitude to learn quickly Strong collaboration and communication skills Integration Platforms and Technologies SAP Process Orchestration (i.e. SAP PI/PO) SAP Data Services (i.e. BODS) SAP Business Technology Platform and Cloud Foundry SAP Cloud Platform Integration SAP API Management Azure Event Driven Architecture Azure Service Bus Azure Data Factory Globalscape SFTP Your Skills: Cloud Computing: Ability to deploy, manage, and optimize services in cloud environments (primarily Azure), including service reliability, security compliance, and support of hybrid on‑prem/cloud systems. Integration Services: Skill in designing and supporting integrations across SAP, APIs, databases, and enterprise systems (e.g., PI/PO, BODS, ADF), ensuring secure, reliable data and application connectivity. Systems Development Lifecycle (SDLC): Knowledge of structured processes for designing, transitioning, and operating IT services, including requirements gathering, solution design, deployment, and continuous improvement. Security Awareness: Understanding and applying security practices such as authentication methods (SSO, OAuth, SAML), compliance requirements, and collaboration with Information Security to maintain secure services. Communication: Ability to clearly exchange technical and business information, build trust with stakeholders, and collaborate effectively with analysts, engineers, and cross-functional teams. Qualifications: A minimum of a bachelor's degree or relevant military experience at or above a U.S. E5 ranking or Canadian Petty Officer 2nd Class or Sergeant OR 5 years experience in lieu of a bachelor's degree A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process. Note: relocation assistance is not provided with this position. Benefits - What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee: Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance. Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group's (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey. On-site fitness facilities to help stay healthy and active (availability varies depending on location). Employee discounts for online shopping, cinema tickets, gym memberships and more. Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location) Meal subsidiaries/vouchers (availability varies depending on location) Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location) Join our team, we can make a difference together. About Dow Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************ As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on ************ Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR ************** and select option 8.
    $95k-119k yearly est. Auto-Apply 21d ago
  • System Support Specialist

    Midland County, Tx 4.5company rating

    Remote support specialist job in Midland, TX

    This role is responsible for the technical support of personal computing infrastructure, networking components, and specialized security and audio/visual (A/V) systems for County users. Key responsibilities include installing, upgrading, analyzing, troubleshooting, and repairing personal computers, application issues, and server problems. The position also assists in the support of security hardware and software systems, including physical security, surveillance cameras, and access control systems. Furthermore, this role supports audio/visual hardware and software systems, such as displays, multimedia devices, digital signage, speakers, microphones, amplifiers, and mixers. The incumbent must independently perform a broad range of technical, computer-related tasks and exercise judgment and decision making in the diagnostic and resolution of computer, security, and A/V hardware and software problems. Good communication skills and the ability to work with users diplomatically and skillfully are required. I. PC, Networking, and System Support: * Respond to user requests for service that have been created via the IT work order system. * Troubleshoot problems and develop solutions; provide a wide variety of client support and technical issue resolution. * Analyze needs of users, formulate and implement solutions, and determine whether software exists to meet user needs. * Diagnose and repair personal computer hardware failure. * Perform minor and major repairs to equipment and arrange for warranty service needs. * Protect the integrity of integrated systems data; provide network support by monitoring user ports and solving problems when necessary. * Install, test, troubleshoot, and repair Category 5 and 6 network cable and related hardware, such as patch panels and wall plates. * Perform a variety of technical tasks including, but not limited to, installation and configuration of hard disks, network interface cards, internal modem/fax cards, monitors, keyboards, mice, removable media devices, and other devices requested or required. * Utilize a variety of electronic testing equipment; request and maintain an adequate supply of parts and repair materials. * Refer users to IT help desk when requests are out of provided job scope or unsupported. * Participate in on-call rotation for resolution of any issues for systems under his/her control. II. Security and Audio/Visual Support: * Apply concepts and best practices of alarm system, surveillance system, and physical access control system operations. * Apply concepts and basic practices of paging and intercom systems, loudspeaker systems, and multimedia displays. * Analyze, plan, recommend, install, upgrade, troubleshoot and repair physical security, burglar alarms, panic systems, and surveillance system devices and components such as access card readers, electrified door lock hardware, exit devices, power supplies, alarm panels and sensors, security cameras, etc.. * Analyze, plan, recommend, install, upgrade, troubleshoot and repair audio/video systems such as microphones, speakers, amplifiers, mixers, signage players, displays, etc.. III. Administrative and Planning: * Advise the Operational Network Manager (ONM) on hardware and software alternatives and on recurring hardware and software problems. * Advise directors on equipment requirements and problem areas and make recommendations for solution of problems. * Assist in evaluating new hardware and software. * Document complete and accurate hardware and software specifications and details along with resolutions to problems and work performed; create complete and concise documentation. * Maintain inventory of computer hardware and software. * Notify supervisor of any materials needed to complete duties. * Plan or organize assigned tasks. * Maintain County issued vehicle and equipment in a clean and good working condition. * Regular and timely attendance is required. * Maintain effective working relationships with those contacted during work activities. * Perform other related duties as assigned/required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. EDUCATION and/or EXPERIENCE High school graduation or its equivalent, plus at least two years of experience; or any equivalent combination of education and experience, which provides the required knowledge, skills, and abilities. KNOWLEDGE OF * Skill in the application and maintenance of Microsoft Windows 10, and 11. * Familiarity with low voltage systems. * Familiarity with access control, surveillance systems, panic button and burglar alarm systems, components, hardware and software. * Familiarity with all aspects of multimedia and audio/video systems, including matrix systems and video distribution. * Knowledge and background specific to Honeywell, Milestone, S2 Systems, Salient systems is preferred. * Knowledge of Crestron and AMX systems and programming is preferred. * Capable of analytical problem solving; conducting needs assessments; and creation of complete and concise documentation. SKILL/ABILITY TO * Organize and prioritize tasks to be completed. * Operate computers, systems, software, security systems, security software, and related equipment for the county. * Analyze various situations and determine the best solution. * Analyze challenges and shortcomings and formulate complex action plans to facilitate timely resolution. * Effectively communicate verbally and in writing. * Describe complex technical systems in non-technical terms. * Learn and apply a variety of detailed procedures. * Maintain cooperative working relationship with those contacted in the course of work activities. * Write and read reports, letters, and memos. * Meet project deadlines. * Operate office equipment, such as copy machine and facsimile machine.
    $44k-56k yearly est. 36d ago
  • PC Support Tech II

    Warren Administration Company 4.0company rating

    Remote support specialist job in Midland, TX

    TEAM UP WITH US! The PC Support Tech II is responsible for providing support for all PC hardware and software help calls for all supported Warren companies. This position will work closely with IT management, IT PC support members, internal customers, and outside vendors to ensure that personal computers, devices and servers are running optimally. Assists in identifying issues with systems as well as performing general maintenance and upgrade tasks. Some travel (day and overnight), off-hours maintenance, and extended hours' support are required. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: Provide extended support, training, and instruction to users in use of equipment, software, and manuals in order to solve problems. Provide problem determination and takes corrective action for PC hardware/software failures in a professional, timely manner. Create help tickets in ticket tracking software for all help requests. Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises. Load specified software packages such as operating systems, endpoint protection, CAT applications, office products, and other 3 party programs on computer. Respond to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems. Recommends or performs actions to correct problems including assisting network, telecom, and server teams with on/offsite issues when required. Provides updates, status, and completion information to supervisor, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. Supervisory Responsibilities: This position has no supervisory responsibilities. WHAT YOU'LL NEED: Associate degree (A.A.) or equivalent from two-year college or technical school; or four (4) years related experience and/or training; or equivalent combination of education and experience. Expert knowledge of Windows 10 Pro and working knowledge of Windows Server 2016-2022. Expert productivity software knowledge of O365 suite of applications including Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint, and Teams. Working knowledge of Active Directory, Windows Server OS, DHCP, DNS, VMware, IP Networking, SCCM and WSUS. Understanding of mobile device management software, Software-as-a-Service (SAAS) platforms, and cloud methodologies. WHY WORK WITH US? We like to take care of business and have fun doing it! We offer health, dental, vision, life, and more as a comprehensive benefits package. Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. While performing the duties of this Job, the employee is occasionally exposed to high, precarious places and risk of electrical shock The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Required travel up to 25%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
    $35k-48k yearly est. 24d ago
  • Field Support Technician

    iNet 3.9company rating

    Remote support specialist job in Midland, TX

    Full-time Description As iNet continues to expand across the Permian Basin, we're hiring Field Support Technicians to support the deployment and maintenance of advanced connectivity solutions. This field-based role offers paid training, a structured 90-day Short Service Employee (SSE) onboarding period, and a clear path to full Technician status with potential compensation growth. Relocation support or housing assistance is available for qualified candidates outside the local area. Veterans are strongly encouraged to apply. Key Responsibilities System Deployment: Install, align, and commission RF and satellite systems including Starlink, LTE, VSAT, and point-to-point/multipoint wireless networks. Cable & Equipment Setup: Run, dress, and terminate various cable types (CAT5/6, RG6, LMR-600/400, Romex); mount antennas and configure field equipment. Troubleshooting: Diagnose and repair connectivity issues across remote sites; ensure uptime and performance. Digital Documentation: Use mobile tools/apps to log service notes, capture site photos, and complete job records. Field Operations: Travel independently or in small teams to regional sites; uphold safety and compliance standards. Requirements Military background in communications or electronics (preferred) 3+ years in telecom, wireless, IT networking, or related technical fields Hands-on experience with LTE, satellite systems, and point-to-point radios Familiarity with Ubiquiti, UniFi, Meraki, Starlink, OneWeb, and WeBoost technologies Strong mechanical aptitude and proficiency with hand/power tools Ability to work independently in remote environments with minimal supervision Clear communication skills and professional field presence SCADA and PLC experience is a plus Pre-Employment Requirements Valid driver's license and clean driving record Drug and alcohol screening Criminal and employment background check Willingness to work overtime, weekends, and participate in shift/on-call rotations Ability to work outdoors in oil & gas environments and lift up to 50 lbs. unassisted Reliable attendance and safe driving to/from job sites (company vehicle provided) What We Offer Competitive hourly rate + overtime (1.5x after 40 hours/week) Company vehicle with Samsara safety features WEX fuel card Safety and customer-specific training/certifications Employee housing for qualified out-of-town hires Relocation and housing assistance Medical, dental, and vision coverage for employees and dependents $50,000 paid life insurance Annual bonus eligibility Paid time off and holiday pay 401(k) retirement plan Employee referral program with cash incentives
    $42k-57k yearly est. 60d+ ago
  • Support Technician 3

    Future Technologies Venture LLC 3.6company rating

    Remote support specialist job in Midland, TX

    Tower Support Technician (ST3/4) Future Technologies is a professional services company specializing in technical consulting, planning, design, implementation, and support of innovative communications solutions focused on wireless infrastructures and their accompanying technologies for commercial and military customers around the world. We pride ourselves in our ability to hone-in on unique customer challenges and deliver best-of-breed solutions that meet or exceed expectations. Job Summary: Tower Support Technician (ST3) will work as part of a four-person construction crew or a two-person maintenance team. The ST3 will be responsible for performing various construction and maintenance tasks of communications equipment on vertical assets at elevated heights. ST3 will be assigned to a crew/team and deploy for 6-8 week rotations depending on workload. Construction tasks include: Installing cellular and microwave antenna systems at elevated heights. Terminating, testing, and routing fiber, coaxial, data, and power cables. Aligning and optimization of antennas. Removing end of life equipment from vertical assets. Maintenance tasks include: Troubleshooting communications systems. Testing and repairing or replacing fiber, coaxial, data and power cables. Replacing communication system components. Preventive maintenance of existing communication systems. Site surveys and inspections. Qualifications: Availability to travel nationwide 100%. Availability to work outside normal business hours (i.e., shift work), to include nights and weekends, as needed. Must be punctual and reliable. Possess a valid and current driver's license and be approved to operate a company vehicle. Successfully complete a pre-employment, post-offer drug test and adhere to Future Technologies and customer substance use prevention policies. Successfully complete a pre-employment, post offer background check, including criminal history check, employment history check, and education verification, among other things. Future Technologies will consider criminal history in a manner consistent with applicable federal, state, and local laws. Successfully complete Future Technologies tower training program at required level. Successfully complete all safety training required to perform work at specified location. Ability to follow directions and work as part of a team. Ability to communicate proficiently both verbally and in writing. Ability to read and write. Knowledge of basic mechanical terms and tools. Physical Requirements: Ability to work in remote and challenging locations including, but not limited to rooftops, confined spaces, and all types of geographic locations. Ability to clearly identify specific color schemes. Ability to connect and disconnect various sizes and types of electronic connectors. The ability to use hand tools, power tools and industry test equipment. Standing, Walking and Climbing for extended periods of time. Repetitive Movements for extended periods of time. Push / Pull materials and equipment for extended periods of time. Lift / Carry materials that are an average weight of (50) pounds (6) to (8) hours daily. Ability to climb tall structures (100 feet or more) with an average of 50 lb. load and to work at altitudes of 300+ feet. Readiness to perform these duties in all weather conditions / climates including heat, cold, rain etc. Meet certain weight requirements post-offer, pre-employment and during employment to comply with OSHA regulations and equipment manufacturers safety standards for working at elevated heights; maximum weight to be qualified to climb upon hire is 240 pounds. Waist circumference must not exceed 60 inches measured at the navel as specified by the manufacturer of safety equipment. If you feel that you meet these qualifications and pride yourself on being a punctual, reliable person, with quality workmanship please respond. This Company is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability. We assure you that your opportunity for employment with this Company depends solely on your qualifications. Job Type: Full-time Salary: $18.00 - $23.00 per hour Benefits: 401k and 401k matching Medical, Dental, Vision health benefits STD and LTD Life insurance
    $18-23 hourly Auto-Apply 60d+ ago
  • Overstaff Field Support Specialist

    Worldacceptance

    Remote support specialist job in Midland, TX

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. Join our energetic team as a Field Support Specialist, where you will have the opportunity to change the lives of our customers and make an impact on the company! This role is perfect for individuals who excel in customer service, possess strong communication skills, thrive in a fast-paced environment, and is willing to commute as needed. As a Field Support Specialist, no two days will look the same. You will be responsible for providing exceptional customer service while handling various financial tasks like making collection calls, taking loan applications to determine credit eligibility, closing loans, cash handling, preparing taxes and other administrative duties as needed. Hourly Pay range: $15 - $19 As a Field Support Specialist, you will: Work in our centralized branch location to complete onboarding and a 5 - week training program Handle inbound and outbound calls for multiple locations, and support the branch's operations Once training is complete, you will be assigned to a nearby branch permanently and transition to the role of Financial Services Representative where you will focus solely on branch operations Essential Duties and Responsibilities: Assist with loan applications and handle inbound and outbound calls Provides excellent customer service by assisting customers on the phone and in the office with: Questions Concerns Product availability and knowledge of the product Services past due accounts per Company policies, including: Completing call route daily Performing skip-tracing on select accounts Updates information at each customer contact, including: Update the borrower's record Service loans (renewal, referral, increase, etc.) Promote all products available including tax preparation Takes loan application and processes for approval/denial Posts payments (cash, money order, check, debit card, inter-branch) Prepares loan documents and executes loan closing on current renewal loans Balances assigned cash drawer daily Prepares and completes the daily branch bank deposit Transports money (operating cash, interim deposits, daily deposits) to and from the bank Maintains daily delinquency reports Completes weekly progress reports Assists with making and understanding monthly/yearly branch operating standards Maintains an organized, clean, and professional work environment Completes the 5 - week training period and any additional assigned training requirements Other duties include but are not limited to: Call approved and unmade applications to book the loan Follow the Former Borrower paid out program daily Send complete and accurate credit denial letters within 30 days from the date of application Disburse branch expenses as instructed by Branch Manager Qualifications: Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Have access to a dependable vehicle and the vehicle must have vehicle insurance Education and/or Experience: High school diploma/ GED or equivalent work experience Must have the ability to obtain licensing to sell insurance products Must be able to demonstrate self-confidence and organizational skills Must be able to work well with a team and be able to communicate effectively with colleagues and customers To perform this job successfully, an Associate must have basic computer skills Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. Work Environment: Office environment. Occasional travel may be required. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15-19 hourly Auto-Apply 35d ago
  • Network Administrator

    Greenwood Independent School District 4.5company rating

    Remote support specialist job in Midland, TX

    Job Title: Network Administrator Reports to: Technology Coordinator Dept./School: Technology Exemption Status/Test: Exempt Primary Purpose: Administer and operate the district's central administrative computer networks. Develop, maintain, and monitor all district local area networks (LAN), wireless local area networks (WLAN), and wide area networks (WAN). Responsible for installation, testing, and oversight of all network hardware, personal computers, software, and related equipment. Qualifications: Education/Certification: Bachelor's degree in computer science or management information systems, or equivalent experience in network administration Certified Novell Engineer certification (CNE) ( include if applicable ) Microsoft Certified Solutions Expert certification (MCSE) ( include if applicable ) Cisco Certified Networking Professional (CCNP) ( include if applicable ) Special Knowledge/Skills: Knowledge of LAN, LWAN, and WAN network design and installation Knowledge of network hardware and software applications including network servers, printers, and other equipment Ability to work with multiple operating systems and network protocols Ability to analyze and resolve computer network problems Strong organizational, communication, and interpersonal skills Major Responsibilities and Duties: Network Management Oversee the installation and testing of network hardware, software, and upgrades, and identify and resolve issues. Implement and maintain all system configurations, and ensure that system maintenance is performed. Monitor and analyze system utilization; recommend improvements as needed. Network Security Develop and oversee implementation and maintenance of security for all systems and networks. Develop and implement backup procedures to ensure that all network and workstation backups are performed on a regular basis and district data is restored as needed. Assist with the development and implementation of a disaster recovery plan. Technical Support Serve as liaison to software and hardware vendors to maintain appropriate product support. Develop and maintain network design and configuration documentation. Consult with end users to identify need, analyze systems specifications, and correct related problems. Other Identify and recommend the acquisition of software and hardware to meet the networking needs of the district. Compile, maintain, and file all reports, records, and other documents required. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. Follow district safety protocols and emergency procedures. Supervisory Responsibilities: Monitor the work and issue work assignments to network and computer technicians. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; standard office equipment including personal computers and peripherals Posture: Prolonged sitting; regular kneeling/squatting, bending/stooping, pushing/pulling, twisting Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders Lifting: Regular moderate lifting and carrying (up to 44 pounds); occasional heavy lifting and carrying (45 pounds and over) Environment: Work is performed in an office environment; frequent on-call and after-hours work; occasional districtwide travel; may be required to be on-call 24 hours a day. Mental Demands: Work with frequent interruptions; emotional control under stress Greenwood Independent School District does not discriminate on the basis of race, color, national origin, age, sex (including gender identity and sexual orientation) or disability, in admission or access to, or treatment or employment in its programs and activities. Any person having inquiries concerning the School's compliance with the regulations implementing Title VI of the Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact the Assistant Superintendent or Human Resources. In accordance with Title IX, the district does not discriminate on the basis of sex in its educational program or activities. The requirement not to discriminate extends to employment. Inquiries about the application of Title IX to employment should be referred to Title IX Coordinator, Superintendent Elliott 2700 FM 1379, Midland, TX 79706, ****************************, **************, to the Assistant Secretary for Civil Rights of the Department of Education or both.
    $64k-76k yearly est. 60d+ ago
  • Field Specialist

    Geodynamics 4.1company rating

    Remote support specialist job in Midland, TX

    GEODynamics is looking for qualified candidate for Field Specialists in the Permian Basin area. GEODynamics recognizes that our diverse workforce is our greatest asset. We offer a competitive compensation package including paid time off as well as benefit eligibility on the first day of employment. Benefits include medical, dental, vision, life insurance, short term disability, and flexible spending accounts. When we contribute to the company's success, we all win. KEY RESPONSIBILITIES Perform installation of complex completions working with multiple product lines in the field. Participate in project planning prior to execution of installations in field. Ability to work unsupervised and exercise initiative to resolve potential problems. Verifies all necessary equipment and supplies are shipped to and arrive at wellsite in proper working condition. Completes all required paperwork associated with field operations (JSA, Job Logs, Field Tickets, etc.) Demonstrate advanced oilfield math calculation skills including volumes, pressures, forces, and advanced hydraulics Demonstrate a broad knowledge of field operations including but not limited to completions, Drilling/workover rigs, cementation, and stimulation operations. Available on a 24 hours call basis to respond to customer needs. Always represents GEODynamics in a professional manner and provides outstanding customer service while performing all assigned tasks Complies with applicable company policies, including Personnel, QHSE, OHSA standards; procedures and complete relevant safety training Recommends improvements to procedures, performance, and quality to increase efficiency Performs own work and provides assistance to others as directed QUALIFICATIONS, EXPERIENCE, SKILLS/KNOWLEDGE High School Diploma or Equivalency required 2+ years' experience in Cased Hole Completions, either Drilling rig crew or Workover rig crew preferred Valid U.S. State issued driver's license required 2-year Technical College or equivalent preferred but not required Specific Experience 3 - 5 years of related experience working with completion operations Abilities Skills and Knowledge Knowledge of materials, methods, and the tools involved in completion techniques of horizontal wells Mechanical aptitude and problem solving skills An E-Verify Employer Un empleador de E-Verify
    $46k-77k yearly est. 60d+ ago
  • Office Technology Specialist

    Cooley 4.8company rating

    Remote support specialist job in Colorado City, TX

    Cooley is seeking an Office Technology Specialist to join the Technology team. Cooley Technology embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Office Technology Specialist is expected to recognize that the Cooley Technology department is a service organization, first and foremost, and will be evaluated on this requirement equal in importance to the technical and operational responsibilities outlined later in this document. Under supervision of the OTM and support to Assistant OTM's, ensure office computers, printers, scanners, telephones, and other computer or telephone-related devices are productively deployed and used. Assists service desk personnel and local OTM with troubleshooting and operational maintenance of desktop systems. Position Responsibilities: * Use ticketing system to track all customer reports of hardware, software, telephone, mobile device and peripheral problems * Use User Experience Monitoring application on a daily basis * Install and configure desktop, laptop, and telephone equipment in accordance with firm defined installation templates or guidelines * Assist HR and Facilities with ergonomic equipment setups * Install, troubleshoot and maintain PC peripheral equipment such as printers, scanners and mobile devices * Provide on-site technical assistance, including computer setup and breakdown, office moves, troubleshooting of printer, scanner, mobile devices and other technology equipment support, as needed * Actively participate in pilot groups and perform quality assurance of computer system builds, program deployment and updates * Isolate customer problems with hardware and/or software as first-line support and escalates problem resolution to more senior specialists, as necessary * Enter data into and manage inventory databases to track information pertaining to hardware and software moves, adds/changes. Tracks all Change Forms relating to new hires, departures, support and name changes * Familiar with Cooley software applications and prepares documents, statistical charts, graphs and spreadsheets as needed. Coordinate change forms for local office regarding technology functions * Setup and maintenance of conference room audiovisual equipment * Meeting setup and support for video conferencing using web-based conferencing systems. Also, will provide on-site technical support for off-site/remote trials or conferences * Troubleshoot and resolve wireless connectivity for internal and external customers * Provide support for telephone programming and handset maintenance under direction of OTM * Provide back-up help desk & technical coverage, as needed * Troubleshoot and coordinate repairs of hardware and software with vendors * All other duties as assigned or required Skills & Experience Required: * Available to work overtime, as required * After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications * 2+ year's applicable and relevant technical experience * Proficient knowledge of Windows operating systems to include but not limited to Windows 10 and Windows 11 * Working knowledge of MS-Office Suite ranging from 2016 and higher Preferred: * Bachelor's degree * Knowledge of Windows Server 2019 * Basic networking architecture knowledge to include but not limited to TCP/IP, DHCP, and DNS * Prior experience working in a law firm or professional services industry * Experience working in a smaller setting where the technician has 'worn many technology hats' Competencies * Exceptional customer service skills * Strong analytical skills and effective presentation skills to allow for effective customer support * Ability to work well with others including technicians to maintain efficient systems operations * Ability to complete work in a timely manner with excellent attention to detail and follow-through * Work well under pressure and tight deadlines * Excellent communication skills, both oral and written * Professional, client-service orientation and demeanor Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected hourly pay range for this position with a work schedule of 40 hours per week is $35.00 - $43.00 ($72,800.00 - $89,440.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
    $72.8k-89.4k yearly Auto-Apply 44d ago
  • IT GIS - Temp

    City of Midland, Tx 4.1company rating

    Remote support specialist job in Midland, TX

    The GIS Division is seeking a dynamic, tech-savvy candidate with a passion for spatial analysis, programming, and intelligent systems to join the team in a temporary capacity. This position offers hands-on exposure to a variety of enterprise GIS tasks ranging from data editing to spatial analytics and emerging geospatial technologies. The ideal candidate will possess a foundation in computer science, data science, or business intelligence with a curiosity for integrating GIS tools and locational insight into practical decision-making. This role is ideal for someone aspiring to grow in the fields of smart cities, spatial data science, or AI-driven urban analytics. The items below are intended to describe the general nature and level of work performed by an individual assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this position. The position description is subject to change by the city as the needs of the city and requirements of the position change. * Assist in the analysis, management, and visualization of geospatial and tabular datasets across enterprise systems. * Support data quality assurance, schema review, and geodatabase management in ArcGIS Pro and SQL environments. * Develop or assist with Python-based scripts for task automation, data validation, or spatial analysis. * Contribute to GIS web mapping and dashboard applications using ArcGIS Online and Experience Builder. * Participate in exploratory work around AI, ML, and IoT for real-time geospatial solutions (e.g., traffic, utilities, sensor data). * Document workflows, metadata, and project deliverables clearly and professionally. * Collaborate with GIS analysts, database administrators, and IT team members to support citywide spatial initiatives.Ā· Must be able to sit, stand, and move between buildings.Ā· May occasionally assist in fieldwork or validation tasks, requiring walking, kneeling, or lifting light equipment (under 25 lbs).Ā· Must be able to work both independently and collaboratively in a professional setting. Knowledge, Abilities, and SkillsĀ· Proficiency in use of ESRI GIS software and tools, including ArcGIS Pro, ArcMap, and/or other GIS software.Ā· Knowledge of geospatial analysis, mapping techniques, and cartography.Ā· Experience working with spatial data, including data entry, analysis, and visualization.Ā· Attention to detail and ability to manage multiple tasks simultaneously.Ā· Good analytical and problem-solving skills.Ā· Good communication and collaboration skills.Ā· Ability to work independently and as part of a team.Ā· Good organizational skills and attention to detailĀ· Ability to work well under pressure and meet deadlines.Ā· Ability to read and interpret technical materials.Ā· Good oral, written, and interpersonal communication skills.Ā· Willingness to learn and take on new challenges.
    $32k-42k yearly est. 21d ago
  • Network Administrator

    Vets Hired

    Remote support specialist job in Midland, TX

    Assist in the configuration, installation, and troubleshooting of VOIP telephony and related systems. Provide basic support for Cisco and Extreme routers, switches, wireless infrastructure, and related network hardware. Monitor the network for outages or inefficiencies and report to senior administrators. Work closely with Tier 2 and 3 administrators to escalate and resolve complex network issues. Document all actions, issues, and resolutions. Participate in regular training and upskilling sessions. Ensure compliance with security policies and procedures. Collaborate with other IT team members and departments to ensure the network infrastructure meets organizational needs. Stay current with the latest network technologies and trends and recommend improvements. Participate in on-call rotation for after-hours support and issue resolution as needed. Subject to recall 24/7. Physical and Environmental Conditions This job may require sitting or standing for extended periods of time, as well as the occasional lifting of equipment or materials weighing up to 50 pounds. Required Qualifications Knowledge of network protocols, network security, and network infrastructure. Experience with Cisco and Extreme networking devices is a plus. Experience using SolarWinds is a plus. Strong troubleshooting skills and the ability to analyze and resolve technical issues. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Familiarity with Microsoft Active Directory, DNS, DHCP, and LDAP is preferred. Strong organizational skills and attention to detail Ability to work well under pressure and meet deadlines. Ability to read and interpret technical materials. Strong written, oral, and interpersonal communication skills Willingness to learn and take on new challenges. Minimum Education, Experience, and Certification An Associate Degree in Information Systems, Computer Science, or a related degree plus one year of experience in a related field is required. Three years experience may be substituted for the Associate's degree requirement. Must maintain a valid driver's license. Must obtain Cisco Certified Network Associate (CCNA) within 6 months of hire. Working Place: Midland, Texas, United States Company : City of Midland, Tx
    $63k-82k yearly est. 60d+ ago
  • Deal Desk Specialist

    Kpler

    Remote support specialist job in Colorado City, TX

    At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. As a Deal Desk Specialist, you will serve as a trusted partner to the AMER sales team, reviewing and approving commercial contracts for accuracy and compliance. You will aid them in navigating commercial, contractual, and operational considerations to book and close deals efficiently while safeguarding company interests. Key responsibilities: * Act as the primary advisor for deal booking in the CRM, ensuring alignment with commercial strategy, pricing guidelines, and approval policies. * Review and approve commercial contracts for accuracy and compliance, meeting turnaround SLAs while escalating and remediating risks where needed. * Provide frontline support to Sales on quote configuration, company policy interpretation, deal navigation, and basic CRM troubleshooting to unblock deals quickly. * Check reports/dashboards to monitor deal flow; proactively surface discrepancies, drive corrections, and track resolution to closure. * Partner with Legal, Finance, and Product to address non-standard terms and invoicing requirements, obtaining necessary approvals and balancing risk with commercial intent. * Advise Strategic Account Managers on complex or high-value deals from a deal booking perspective, anticipating any potential blockers in the internal process. * Cover for other regions (e.g. EMEA) when colleagues are absent. You could be a good fit if you have/are… * Bachelor's Degree in Business, Finance, or related field * 3+ year's experience working in deal desk / contract administration / sales / commercial operation or related role within a SaaS or technology company, with a proven track record of handling complex, high-value transactions * Strong understanding of sales processes, contract management * Fluent verbal and written communication in English * Experience in navigating CRM systems (i.e. Salesforce) * Attention to detail and a high level of accuracy * Team player with good interpersonal and communication skills * Ability to work collaboratively with cross-functional teams * Excellent analytical and problem-solving skills with the ability to balance commercial and compliance considerations Desired Experience working with enterprise companies & government contracts Good knowledge of Excel/Google Sheets advanced formulas (e.g. Lookup) We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us? We make things happen We act decisively and with purpose, going the extra mile. We build together We foster relationships and develop creative solutions to address market challenges. We are here to help We are accessible and supportive to colleagues and clients with a friendly approach. Our People Pledge Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team. Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer. By applying, I confirm that I have read and accept the Staff Privacy Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $36k-52k yearly est. 32d ago
  • Cyber Tools Tanium Integration Specialist (25-572)

    Securestrux, LLC

    Remote support specialist job in Colorado City, TX

    The Cyber Tools Tanium Integration Specialist will support the C2BMC program and will primarily be responsible for integrating and maintaining essential cybersecurity tools (including Tanium) and ensuring their compatibility within the broader system environment. Location Colorado Springs, CO The role will involve approximately 10% travel to customer sites within the U.S. The Work You'll Do As a Cyber Tools Integration Specialist, you will be responsible for integrating and maintaining essential cybersecurity tools and ensuring their compatibility within the broader system environment. We are currently integrating Tanium and are looking for the right individual to assist with that development and integration effort. Other key responsibilities include: Integrating, configuring, and automating the installation of the Tanium with the existing set of Cyber Tools on the C2BMC system as a replacement for our existing BigFix Server. Verifying Tanium meets contractual requirements. Documenting the installation and delivering installation instructions to deploy Tanium to the C2BMC Enterprise. Installing, deploying, and unit testing other Cyber Tools such as ACAS, ArcSight, Delinea, ESS, Axway Repeater, and Responder for Windows MFA in National Team (NT) labs, the C2BMC Testbed (CTB), and Operations. Developing and verifying installation instructions for Cyber Tools and Vendor Patches. Applying Security Technical Implementation Guides (STIGs). Managing and addressing any Cyber Tasking Orders (CTOs) related to the Cyber Tools. Collaborating with local Information System Security Officers (ISSOs) to ensure compliance with relevant cybersecurity standards and regulations. Working with various C2BMC teams to ensure compatibility and seamless integration of Cyber Tools within the larger system. Documentation and verification of all installation and configuration steps for the labs and operations deliveries. Providing feedback to Cyber Leadership and engineers to improve the cybersecurity tools and processes. What You'll Bring * Bachelor's Degree with a minimum of 9 years of experience, or Master's Degree with a minimum of 7 years of experience. * Active Secret clearance required to start. * Active IAT Level II (Security+ or equivalent) Certification required to start. * 2+ years of hands-on Tanium administration in an enterprise environment and a Tanium certification required (Tanium Certified Administrator - TCA or Tanium Certified Engineer - TCE) and/or 5+years of hands-on Tanium administration in an enterprise environment (certification optional). * Proven experience with integration and maintenance of Cyber Tools such as Elastic Stack, ACAS, ArcSight, BigFix, Delinea, ESS, Axway Repeater, Responder for Windows MFA, and ICA. * A strong understanding of cybersecurity standards and compliance requirements. * Excellent communication and teamwork skills for effective collaboration. * Proactive approach to troubleshooting and problem-solving. * Tanium Certified Administrator (TCA) or Tanium Certified Engineer (TCE) Tanium Performance expertise. * Experience with Tanium in air-gapped or classified environments. * Technical trouble shooting of software applications and integrating COTS products, data analytics of system vulnerabilities and mission impacts, and risk mitigation resulting in system accreditation. * OS: Windows (GPO, WMI, PowerShell), Linux (RHEL) * Scripting: PowerShell (advanced), Python, Bash * Infrastructure: SQL (Tanium DB optimization), PKI, load balancers, proxy chaining * Expert in TaniumQL (Tanium Query Language), sensor logic, package creation, and module configuration (Patch, Asset, Deploy, Trends, Impact). * Deep experience with Tanium API, Connect, Direct Connect, and Content Sets. Salary Range: $120,000-163,000 Our Approach At SecureStrux, we are committed to core values that guide the way we work with one another and our clients. As a team member, you will Create Team Synergy, Drive Continuous Innovation, Deliver with Integrity, and have the Freedom to Own it. Our thriving company culture supports our employees as they seek to grow with us! What We Offer Between our virtual environment where you can evaluate recent technologies and enhance your skills, and a generous annual professional development stipend, you will join a team that enjoys working on leading-edge technologies for world-class clients. We offer a robust total compensation package that includes comprehensive health benefits to support you and your family, flexible time off, continuing education allowance, a donation allowance for charitable causes, and a matched 401k.
    $120k-163k yearly 21d ago
  • Field Specialist

    Oil States International, Inc. 4.7company rating

    Remote support specialist job in Midland, TX

    GEODynamics is looking for qualified candidate for Field Specialists in the Permian Basin area. GEODynamics recognizes that our diverse workforce is our greatest asset. We offer a competitive compensation package including paid time off as well as benefit eligibility on the first day of employment. Benefits include medical, dental, vision, life insurance, short term disability, and flexible spending accounts. When we contribute to the company's success, we all win. KEY RESPONSIBILITIES * Perform installation of complex completions working with multiple product lines in the field. * Participate in project planning prior to execution of installations in field. * Ability to work unsupervised and exercise initiative to resolve potential problems. * Verifies all necessary equipment and supplies are shipped to and arrive at wellsite in proper working condition. * Completes all required paperwork associated with field operations (JSA, Job Logs, Field Tickets, etc.) * Demonstrate advanced oilfield math calculation skills including volumes, pressures, forces, and advanced hydraulics * Demonstrate a broad knowledge of field operations including but not limited to completions, Drilling/workover rigs, cementation, and stimulation operations. * Available on a 24 hours call basis to respond to customer needs. * Always represents GEODynamics in a professional manner and provides outstanding customer service while performing all assigned tasks * Complies with applicable company policies, including Personnel, QHSE, OHSA standards; procedures and complete relevant safety training * Recommends improvements to procedures, performance, and quality to increase efficiency * Performs own work and provides assistance to others as directed QUALIFICATIONS, EXPERIENCE, SKILLS/KNOWLEDGE * High School Diploma or Equivalency required * 2+ years' experience in Cased Hole Completions, either Drilling rig crew or Workover rig crew preferred * Valid U.S. State issued driver's license required * 2-year Technical College or equivalent preferred but not required * Specific Experience * 3 - 5 years of related experience working with completion operations * Abilities Skills and Knowledge * Knowledge of materials, methods, and the tools involved in completion techniques of horizontal wells * Mechanical aptitude and problem solving skills An E-Verify Employer Un empleador de E-Verify
    $64k-86k yearly est. 60d+ ago
  • Manufacturing IT Technician

    Ast & Science 4.0company rating

    Remote support specialist job in Midland, TX

    AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview We are seeking a detail-oriented Manufacturing IT Technician to provide technical support and maintenance for IT systems within a manufacturing environment. This role ensures smooth operation of hardware, software, and network infrastructure critical to production processes, including Manufacturing Execution Systems (MES), ERP platforms, and shop-floor automation tools. The position is located in Midland-Odessa, TX. Key Responsibilities Install, configure, and maintain IT hardware including servers, workstations, printers, routers, and switches, as well as software used in manufacturing operations. Provide first-level and second-level support for MES, ERP, PLM, and related applications. Troubleshoot and resolve issues impacting production systems promptly to minimize downtime. Manage and monitor network connectivity across manufacturing facilities and ensure secure and reliable communication between shop-floor systems and enterprise applications. Support data collection processes for quality and compliance, including torque certifications and NCR traceability. Maintain accurate system documentation and adhere to IT security protocols. Work closely with production teams, quality engineers, and IT leadership to implement technology solutions. Train end-users on IT tools and ensure proper usage of MES and other systems. Participate in automation initiatives and integration projects to enhance efficiency. Identify opportunities for process optimization and system enhancements. Qualifications Education Associate or bachelor's degree in information technology or a related field. Experience Minimum of 2 years of IT support experience within a manufacturing or industrial environment. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with networking fundamentals including TCP/IP, firewalls, and routing. Experience supporting manufacturing systems such as MES and ERP platforms. Ability to work in fast-paced environments and perform physical tasks such as racking servers and running cabling. Preferred Qualifications Experience with TULIP or similar MES platforms. Familiarity with PLM and PDM systems. Knowledge of compliance standards and quality management processes. Flexibility to provide on-call support and work shifts as needed. Soft Skills Strong problem-solving and troubleshooting skills. Excellent communication and collaboration abilities to work effectively with production, quality, and IT teams. Ability to prioritize tasks in a fast-paced manufacturing environment. Attention to detail and commitment to maintaining data integrity and system reliability. Technology Stack Windows OS, Microsoft Office Suite. MES platforms such as TULIP. ERP systems. PLM/PDM software. Networking tools for TCP/IP, routing, and firewall management. IT support and monitoring tools. Physical Requirements Ability to lift and handle hardware up to 50 lbs. Ability to stand, bend, reach, and perform hands-on work for extended periods. Ability to work in a manufacturing environment around machinery and production equipment. This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands . AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $52k-87k yearly est. Auto-Apply 7d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Big Spring, TX?

The average remote support specialist in Big Spring, TX earns between $31,000 and $71,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Big Spring, TX

$47,000
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