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  • Desktop Support Specialist

    Synergis 3.8company rating

    Remote support specialist job in Anaheim, CA

    TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
    $25-30 hourly 4d ago
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  • Technical Support Specialist Tier III

    Amen Clinics, Inc., a Medical Corporation 4.1company rating

    Remote support specialist job in Costa Mesa, CA

    The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.
    $45k-56k yearly est. Auto-Apply 60d+ ago
  • ERP Application Specialist

    Henry Schein 4.8company rating

    Remote support specialist job in Placentia, CA

    This position is responsible for implementing new and improved business processes related to the functionality, capabilities and technology of the EPICOR ERP system and is responsible for defining processes, configuring, and maintaining the system. Utilizing best practices, ERP system knowledge and technical experience, the ERP Application Specialist ensures the system effectively and efficiently meets the business's needs. This TSM will utilize analytical tools and collaborate with team members from many departments to maximize the company's investment in the ERP system. KEY RESPONSIBILITIES: Implement new and/or unused functionality and modules to EPICOR that improve business efficiencies, cut costs, increases customer satisfaction, and/or creates competitive advantages. This includes, but is not limited to, implementing EPICOR Manifest, Case Management, Recurring Processes (billing, shipping), and Advanced Asset Management. Work with internal and external vendors to coordinate and maintain data integration and workflows for business's ecommerce sites that will automate various data feeds, e.g. inventory updates, sales orders, invoicing, tracking information, etc. Provide functional, analytical, and technical abilities for the support, configuration, and implementation of best practice workflows and functions within EPICOR, e.g. Inventory & Supply Chain Support sales, inventory management and accounting activities through new SKU setup and maintenance, maintenance of customer pricing databases, development of reports and dashboards, and other related support activities. Analyze business processes and provide solutions to increase user efficiency, business intelligence and data integrity. Facilitate, document, and train on business processes related to the use of the EPICOR through collaboration with many different users and departments. Work and collaborate with HS IT team to identify and resolve technical issues related to EPICOR, network, cloud, and other applications and services. Provide training regarding updates and changes to the system and workflows around best practices. Other duties as assigned. SPECIFIC KNOWLEDGE & SKILLS: Experience in administration and support of EPICOR system preferred but not required Understanding of ERP functionality including integration with all supporting sub-system Willingness to learn and be trained on Epicor Thorough understanding of operational business processes. Experience with training business users in new processes and technologies Experience with Web Content Management systems preferred Understand intermediate Internet and client/server architectures GENERAL SKILLS & COMPETENCIES: Good understanding of industry practices Proficient with tools, systems, and procedures Basic planning/organizational skills and techniques Good decision making, analysis and problem solving skills with ability to multi-task Good verbal and written communication skills Good presentation and public speaking skills Good interpersonal skills Basic conflict resolution skills Developing professional credibility MINIMUM WORK EXPERIENCE: Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. The posted range for this position is $79,992-$99,990 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus not reflected in the posted range. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: *************************** Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************* . Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
    $80k-100k yearly Auto-Apply 40d ago
  • IT Support Specialist Level 1

    National Community Renaissance 4.7company rating

    Remote support specialist job in Rancho Cucamonga, CA

    National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training. National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions. We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement. RESPONSIBILITIES * Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc. * Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management. * Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments. * Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution. * Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information. * Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management. * Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments. * Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home. * Ability to work flexible hours. Ability to travel is required. * Must possess a valid drivers license, current automobile insurance and reliable form of transportation.
    $41k-52k yearly est. 5d ago
  • Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services

    California State University System 4.2company rating

    Remote support specialist job in San Marcos, CA

    Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners. Position Summary Speech Language Pathology Technology Support Specialist (Technology Support Specialist I) This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $4,595 per month CSU Classification Salary Range: $4,595 - 6,694 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Advertised: Nov 20 2025 Pacific Standard Time Applications close:
    $4.6k-6.7k monthly Easy Apply 26d ago
  • DESKSIDE SUPPORT

    Artech Information System 4.8company rating

    Remote support specialist job in Orange, CA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: DESKSIDE Support Representative Distributed Client Services Location : New York,NY Duration: 12 months with possible extension. Job Description: · Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors. · provide remote O365 on workstations and mobile devices which would include in Tune MDM application Remote take-over skills a plus. · Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues. · Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Famil iarity with Microsoft Office Suite and other common software applications. Additional Information For more information, Please contact Shubham 97295-4595
    $47k-63k yearly est. 3d ago
  • Services On Site Technician

    Lancesoft 4.5company rating

    Remote support specialist job in Orange, CA

    Duration: 0-3+ Months (Possible Extension but no guarantee) Shift: 8 am to 5 pm (Monday to Friday) Dress Code: Smart Casual, comfortable shoes. No jeans. Driving: Yes Interview Type: Virtual via Microsoft Teams Job Description: The candidate will be responsible for first responder for service and supply request on fleet of printers. Install/move printers, monitor supply levels, replenish consumables, perform basis setup of IP address and print driver, customer service. In-Person Customer Service experience, basic PC and Networking, basic experience on operating printer and copier, basic mechanical and technical skill would be successful in this role. There will be extensive walking and standing around campus to visit customer's office/location of printer, occasional lifting.
    $56k-78k yearly est. 28d ago
  • Applications Specialist

    Plantible Foods 3.8company rating

    Remote support specialist job in Vista, CA

    How you will contribute: As an Applications Specialist, you will drive execution of customer-facing projects by developing and deploying formulations, cost calculators, and other technical service tools that bring Plantible's products to life. You will translate customer needs into practical solutions, enabling meaningful engagements, timely follow-ups, and progression of key initiatives. In the near term, you will focus on addressing customer pain points by creating, testing, and validating formulations in target categories to demonstrate product performance and functionality. Long term, you will establish scalable technical tools and solutions that strengthen customer partnerships and accelerate Plantible's commercial growth. What you will be working on: Engage in hands-on formulation, prototype and commercial development; from lab formulation to scale-up to commercial manufacturing processes. Use results to evaluate performance including presentation to target customers to convey the advantages and value provided by Plantible products to progress key projects. Initiate and deliver compelling presentations to demonstrate product efficacy and value proposition to stakeholders. Collaborate with internal teams to create technical documentation and marketing materials that highlight the benefits and applications of our products. Lead identified customer opportunities and collaborative projects with R&D and Business Development to refine and enhance product offerings based on market needs. Regular travel to customer sites to support technical needs, fostering strong professional relationships and advancing sales initiatives. Develop customer engagement tools including presentations, sell sheets, calculators and others needed to grow the business opportunity pipeline. Develop and provide status updates on key initiatives and commercialization activities. Develop knowledge and capability on new ingredients, formulations and applications to support Plantible's commercial efforts. What you bring to Plantible: Bachelor's degree in Food Science, Chemical Engineering, or a related field. Minimum 3 years of experience in relevant product categories such as bakery & snacks, dairy alternatives, ready-to-mix beverages, or other related applications A relentless drive for results, demonstrated through a history of surpassing bold growth targets, clearly establishing product-market fit with new products/compounds. Proven ability to develop, test, and validate formulations using industry-standard processing and testing methods. Direct experience engaging with customers and driving technical projects from concept through execution. Strong track record of delivering results, demonstrating product-market fit, and achieving ambitious growth targets. Skilled in building trusted customer relationships, identifying needs, and presenting effective technical solutions. Capable of developing customer-facing collateral and leveraging CRM tools to manage opportunities and pipeline. Hands-on, flexible, and collaborative team player with a “can-do” attitude and the agility to thrive in a fast-paced startup environment. Excellent communication skills, with the ability to give and receive candid feedback. Culinary skills are a strong plus. Passion for contributing to sustainable innovation and Plantible's mission. Choose Plantible Foods Joining Plantible means contributing to a sustainable future for all. We are a venture backed startup that is both spreading happiness amongst our employees and to current and future generations. We believe diversity creates uniqueness. Our team is composed of highly talented people with different interests and hobbies, which makes for a rich working environment. At Plantible we are continually working on our offerings to foster the best team. Check it out! Competitive health and wellness benefits Medical, Dental and Vision Insurance Discretionary Unlimited PTO Program Paid Holidays 401k Program Career Stipend Career development and growth opportunities Working in a rapidly growing, flexible and entrepreneurial environment Team building and company-wide events Financial support with your relocation, if necessary, ensuring a smooth transition Plantible Foods is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identity, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. Plantible Foods reserves the right to defer or close a vacancy at any time. If you feel your skill set does not meet all listed qualifications for the role, we still encourage you to apply. As we continue to grow our company, we are seeking a range of candidates and would gladly consider you for other current or upcoming roles that may be a fit!
    $73k-111k yearly est. 60d+ ago
  • Illustrations Applications Specialist

    Pacific Life 4.5company rating

    Remote support specialist job in Newport Beach, CA

    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. Pacific Life is on the lookout for two driven and innovative Illustrations Application Specialists to join our forward-thinking Illustrations Team in Newport Beach, CA. Our Illustrations platform is more than just a system - it's a key strategic differentiator that fuels enhanced customer experience and powers business growth across the organization. The CMD Illustrations team within Pacific Life Technology develops and maintains the desktop and web applications that financial professionals use to create life insurance illustrations. These illustrations help clients understand how Pacific Life products can meet their financial goals. The Illustrations Application Specialist is a key member of a team responsible for translating business requirements into reliable, maintainable application code. In this role, you'll work closely with analysts to understand functional needs and deliver high-quality software solutions that align with system architecture and coding standards. You'll be expected to write efficient, maintainable code using established development practices. Career progression in this role will typically involve increasing levels of responsibility in areas such as peer code review. As experience with Life Insurance and Annuities products grows, the Illustrations Application Specialist will be required to collaborate with business partners and stakeholders to ideate and design features and functionality. How you'll help move us forward: Implement Complex Life Insurance and Annuity Products End-to-End Development Analyze Business Requirements & Technical Design Contribute to Process Improvements: Identify opportunities for technical/process improvements and efficiencies to reduce the complexity and increase speed in the application. Conduct Code Reviews: Participate in peer code reviews to ensure quality, maintainability, and adherence to coding standards. Provide thoughtful, constructive feedback to support team growth. Support Timely Delivery and Execution Excellence: Identify and escalate risks or issues promptly and clearly to ensure they are addressed in a timely manner. Collaborate with our business partners on the timelines, risks, and issues. Build new and modify existing life insurance and annuity products in our Illustrations platform, ensuring accuracy and alignment with product specifications and business requirements. Use .NET and proprietary tools to build maintainable, efficient, and well-documented code, delivering complete business solutions from design through deployment. Adhere-to and promote quality development processes, including performing unit testing, version control, and continuous integration. Evaluate and review complex product specifications-including actuarial formulas and business requirements for the User Interface and Illustration Output- to identify technical challenges, establish the development scope, and estimate the level of effort required for implementation. Collaborate with actuaries and other business units to validate complex scenarios and case designs specific to Illustrations. The Experience You Bring: Bachelor's degree in Mathematics, Actuarial Science, or a related quantitative discipline, with a strong proficiency in programming. 2+ years of work experience in application development preferred. Proficiency in Excel, VB.NET, Html, and SQL preferred Intense visual/listening concentration required to trouble shoot problems and determine best solution; and to make informed decisions and recommendations Self-motivated and capable of working independently with minimal supervision, while also excelling in a collaborative team environment. Willingness and initiative to learn both the technical and business aspects necessary to take ownership of and execute on key responsibilities. What makes you stand out: Previous knowledge with the life insurance and annuity industry strongly preferred. 1-5 years of experience working with life insurance and/or annuity products and riders a plus. Effective communication skills, including the ability to explain technical concepts to non-technical stakeholders. Familiarity with Agile development methodologies and experience working within sprint cadences preferred. Proven ability to build relationships and collaborate effectively across departments. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-TM1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $100,530.00 - $122,870.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
    $100.5k-122.9k yearly Auto-Apply 29d ago
  • Application Specialist - Southern California

    GWS Tool Group 3.6company rating

    Remote support specialist job in Vista, CA

    Job Title: Application Specialist Company: GWS Tool Group Department: Sales Reports to: VP Of Sales Classification: Exempt Travel: Travel Required We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team. Supervisory Responsibilities: none Duties/Responsibilities: Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities. Effective planning to conduct sales presentations by meeting customers physically on a daily basis. Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches. Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain. Continuously updating all customers on company product modifications, changes, and enhancements. Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings. Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner. Effectively attending conferences and trade shows. Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools. Organizing joint sale calls and attending them with distributors. Preparing reports for sales and marketing and maintaining expense accounts. Updating and maintenance of customer accounts including contact names and numbers for future sales. With the help of inside sales support, provide product quotes to customers as needed. Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates. Education and Experience: 1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving Knowledgeable in tooling and manufacturing process Ability to assist customers with processing parts and correct application of tools. Job shop experience is high in regard Assisting customers with proper speeds and feeds for materials used. Experience in designing special tools is highly regarded Experience processing customer parts from drawing to finished product. Account management for current customers Proven ability to develop new customers is ideal. Degree in any field of sales and marketing is highly regarded Required Skills/Abilities: Capable of preserving confidential or sensitive information. Effective time management, organization and multi-tasking skills. Special people skills to deal with customers and an outgoing personality. Able to prospect new accounts. Effective written and verbal communication skills. Very good team player and should work well under pressure. Proficient in Microsoft Excel. Requires knowledge and some experience in own discipline through education and experience. Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience. No supervisory responsibilities; accountable for developing functional contribution. Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments. Exchanges simple information, asks questions and checks for understanding. Use assigned methods, tools and processes. Support sharing of best practices. Physical Requirements: Must be able to lift 15 pounds at times. Must be able to travel. Must have a valid driver's license and the ability to travel 50% All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
    $72k-110k yearly est. Auto-Apply 29d ago
  • IT Technician

    Voyage One

    Remote support specialist job in Cerritos, CA

    Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity. Job Description Job Summary We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products. Responsibilities Installing and updating computer hardware/software products. Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.) Assisting in the running of cables. Placement and installation of digital and network devices. Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems. Assessment of technical questions along with their proper escalation. Creation/termination of user accounts. Setting up computer/network security measures as well as configuring network access for individual users. Offering technical support on-site, via phone, email and remotely via extended computer access as required. Qualifications Requirements Associate or BS in Computer Science, Information Technology or related field. 2+ years of technical experience as a desktop analyst/technician. CompTIA A+ certification a PLUS. Ability to prioritize tasks and work independently. Problem solving attitude. Strong oral and written communication skills. Additional Information Full-time Compensation: Above Market + Benefits Location: Cerritos, CA
    $50k-96k yearly est. 3d ago
  • IT/OT Technician

    Biophase Solutions

    Remote support specialist job in Orange, CA

    Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support: Lab Equipment and Client Workstation Setup Physically install, cable, and configure laboratory PCs and client terminals used for CDS. Confirm network connectivity of CDS clients to the domain or local environment. Assist with installing approved drivers and software required for instrument communication. Instrument-to-PC Integration Support Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable. Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin). Troubleshoot hardware or connectivity issues during physical setup. Server Room and Network Coordination Support racking, patching, and physical organization of virtual host servers or lab switches as directed. Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity. Document physical connections and device labeling per plant standards. User Access and Device Configuration Assist with domain-join and basic Windows configurations on lab clients under provided SOPs. Configure local or network printers and barcode devices as needed. Apply hardening settings and antivirus installations under OT team direction. Implementation Documentation and Handover Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking. Document installation steps and provide feedback on physical setup procedures. Experience/Requirements: 2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments Strong experience with Windows client configuration, instrument connectivity, and physical network setup Comfortable working in lab environments with strict documentation and procedural controls Basic understanding of GxP, ALCOA+, and validated system handling Familiarity with Active Directory, network troubleshooting, and desktop deployment Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!
    $25-40 hourly Easy Apply 4d ago
  • Desktop Support Technician

    The Upper Deck Company 3.9company rating

    Remote support specialist job in Carlsbad, CA

    This IT helpdesk role is the first-line support person for IT at Upper Deck. This position involves onsite and remote troubleshooting of user computers issues. The ideal candidate is proficient in troubleshooting hardware and software issues and has thorough knowledge of Windows and Mac operating systems, basic networking, Microsoft software packages, and web technologies. This position requires strong attention to details and communications skills. ESSENTIAL DUTIES AND RESPONSIBILITIES The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned. Experience troubleshooting Mac and Windows operating systems. Provide first-line support for IT issues reported by users. Triage all help desk tickets and respond / escalation of tickets as required. Responsible for tickets involving issues and errors, new hire setup and equipment deployment. Provide onsite and remote support via phone on / or remote session. Perform timely updates for workstation hardware and software upgrades as required. Solid understanding of and ability to install, configure and test workstation hardware including video cards, NICs, hard drives. Must be able to work independently and be a quick learner. Works in conjunction with the IT Department to analyze and resolve problems associated with technical applications and recommends solutions for changing needs. Perform post-resolution follow up and document resolution. Performs other related duties as assigned. INTERACTION This position will closely interact with the IT Director, IT team members, project stakeholders and internal /external project resources. EDUCATION/YEARS EXPERIENCE A+ certification is preferred. 2+ years in troubleshooting computer hardware and software issues. Knowledge of Microsoft technologies such as Office, Active Directory, servers. Knowledge of networking technologies such as IP, DNS, DHCP. Familiar with computer hardware and software. REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES Strong Problem-solving. Ability to work independently as well as in a team. Ability to convey technical information in non-technical terms multi-task, and prioritize and manage time effectively while also ensuring accuracy of work through attention to detail Knowledge of informational technology disciplines, e.g., software applications and interfaces, production operations, quality assurance and systems management, etc. Exceptional customer service orientation. Ability to absorb and retain information quickly. Excellent communication and organizational skills as well as the ability to work as part of a team A high degree of confidentiality required. Ability to work in a fast-paced, always changing environment. Ability to juggle multiple projects, tasks and issues.
    $39k-47k yearly est. Auto-Apply 60d+ ago
  • Specialist, Field Clinical (San Franciso/Bay Area)

    Terumo Neuro

    Remote support specialist job in Aliso Viejo, CA

    Deliver technical, clinical, and educational support for all MicroVention products. Conduct training sessions and provide case support to physicians and hospital staff. Additionally, collaborate with the North American Sales and Marketing teams, support clinical training programs, and demonstrate an exceptional understanding of neurovascular procedures to enhance overall product effectiveness and patient outcomes. Job duties: + Provide clinical case support to physicians and hospital support staff for neurovascular procedures using MicroVention products, ensuring adherence to instructions for use and best practices for optimal safety and effectiveness. + Facilitate educational and technical trainings for physicians and hospital support staff focusing on best practices for the initial use of new technologies and ensuring the safe and effective application of all MicroVention products. + Collaborate with the North American Sales and Marketing teams to provide optimal technical and clinical support for product evaluations, new physician users, clinical in-services, and educational programs for all MicroVention products. + Develop a comprehensive understanding of the appropriate application of all MicroVention products in neurovascular procedures. + Support evaluations of new products through education and clinical case support. + Support analysis and reporting on clinical performance issues and support post market surveillance as needed. + Mentor new Field Clinical Team (FTC) members by providing case observation shadowing, pre-case planning, anatomy review and post-case review. + Present on FTC calls to share product and procedural information, with the goal of educating and enhancing understanding across the North American Field team. + Support research and analytics on competitive products and their potential impact on MicroVention business; provide feedback from relevant experiences in the field to appropriate Marketing team members. + Support regional physician training programs (e.g., EDGE, Next Roadshow). + Complete assigned administrative tasks promptly and thoroughly, including, but not limited to, trunk stock scans, expense reports, and other duties as directed by the clinical leadership team. + Ensure the organization and maintenance of relevant files containing anonymized, HIPAA-compliant case images and documents. + Communicate frequently and effectively with local and regional Territory Sales Managers to best support business outcomes through strategic collaboration. + Comply with applicable Laws and Regulations, adhere to Quality Management System processes and requirements as well as demonstrate Ethics and Integrity in all matters and at all levels throughout the organization. + Perform other duties and responsibilities as assigned. Salary: $90,000 - $115,000 Financial compensation packages may be higher/lower than what is listed, & will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand. **Auto req ID:** 13082BR **Location MV:** Aliso Viejo, California, USA **Department Name:** 420-North America Sales **Qualifications:** 1. Technical, associate, or bachelor's degree, or equivalent combination of education and experience. 2. Registered Radiologic Technologist (R.T.) CV, VI, CI, Registered Nurse (R.N.) or Endovascular, Cardiac background with a minimum of five (5) years of experience in the Angio-Suite (or equivalent) interventional procedures, with experience in neuro endovascular therapies as a technologist or nurse preferred. 3. Minimum of three (3) years of experience in a Neuro endovascular interventional role in a hospital setting OR minimum one (1) year of prior medical device industry experience with Neuro/Peripheral/Cardiac interventional company OR minimum one (1) year of experience with MicroVention at the Associate Clinical Specialist level. 4. Knowledge of complete vascular anatomy (cardiovascular system) and physiology with an extensive focus on knowledge of neuro anatomy and physiology. 5. Capability and flexibility to travel to hospitals and participate in clinical case coverage. 6. Understanding of project management, clinical study project, trials, and personnel management. 7. Strong written and verbal communication skills; capable of effectively interfacing/communicating with sales staff, cross-functional MicroVention teams, and worldwide distributor organizations. 8. Moderate computer and iPad skills with working knowledge of MS Excel, Word, PowerPoint, Teams, Outlook, and maintaining customer databases. 9. Extremely reliable and dependable. 10. Neurovascular/peripheral catheterization knowledge, techniques, and skills. 11. Ability to recognize normal and abnormal disease processes as they relate to clinical cases and the use of MicroVention products. 12. Ability to effectively articulate MicroVention product use, concepts, outcomes, and clinical advantages. 13. Ability to effectively interface with physicians, staff, hospital administration, and Sales and Marketing peers. **Desired Qualifications** 1. Endovascular industry experience preferred. 2. Ability to handle multiple tasks effectively and consistently meet deadlines. 3. Attention to detail. 4. Ability to work both as a team member and autonomously. EEO We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. Fair Chance Ordinance If you are applying to perform work for Terumo Neuro in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Terumo Neuro reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Terumo Neuro will consider for employment qualified job applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance. **External-Facing Title:** Specialist, Field Clinical (San Francisco/Bay Area) **Posting Country:** US - United States **Salary Range:** $90,000 - $115,000 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
    $90k-115k yearly 60d+ ago
  • EHR Application Specialist 2

    City of Loma Linda 3.7company rating

    Remote support specialist job in Loma Linda, CA

    Shared Services: IS Platform Maint and Training (Full-Time, Day Shift) - Job Summary: The EHR Application Specialist 2 is responsible for the ongoing design, build, testing, validation and ongoing support of mission critical application(s). In addition, this position requires the ability to independently interact with clients and demonstrate critical thinking and follow through skills when developing solutions to identified issues. These services may be provided for both the LLUMC and LLUCH hospitals. Perform other duties as needed. Education and Experience: Bachelor's Degree required in computer science, information systems, healthcare, or a related field. Experience may be accepted in lieu of degree. Minimum two years of experience in healthcare, information technology, or a related field required. Minimum two years of experience with Epic or other healthcare systems is preferred. Knowledge and Skills: Solid knowledge of the business/operational area supported by application. Knowledge and understanding of related Information Technology trends and applications. Solid knowledge of clinical or business/revenue cycle workflow in healthcare. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Working knowledge of project management software such as MS Project, Access, and other project management tools. Relate and communicate positively and effectively with others; work calmly and respond courteously when under pressure; collaborate; accept direction. Deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic and documentation skills. Organize technical work; demonstrate excellent planning, problem solving, analysis, and presentation skills; analyze and interpret data, processes and needs based on limited information; make recommendations; manage time effectively and plan and implement objectives effectively. Think critically and work independently; perform basic math and statistical functions; compose written material; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: Certification in primary EPIC application is required within assigned Epic applications.
    $47k-62k yearly est. Auto-Apply 41d ago
  • Network Systems Specialist - Camp Pendleton, CA

    Predicate Logic Inc. 3.7company rating

    Remote support specialist job in Oceanside, CA

    Job Description Predicate Logic is looking for a motivated Network Systems Specialist to join our team in Camp Pendleton, CA. Founded in 1992, Predicate Logic is a woman-owned, employee-owned, high technology engineering service company. Predicate Logic's employees routinely receive many accolades and awards from its customers. The corporate headquarters is in San Diego, California. Predicate Logic also has offices in Chesapeake, Virginia, specializing in communications engineering, training, and Cybersecurity, and in Charleston, South Carolina, supporting the Navy and Marine Corps programs through Naval Information Warfare Center Charleston. SECURITY CLEARANCE: Applicant must hold an active Department of Defense (DoD) Secret personnel security clearance or be eligible to obtain one. RESPONSIBILITIES: Provide technical support and instruction for C2PC, Tactical Common Server (TCS), Joint Battle Command-Platform (JBC-P), TAK/TAKX, MAVEN, and related C2 applications. Configure, deploy, and maintain tactical servers and networks in support of regimental and higher headquarters. Support Watch Officer/Watch Chief Courses and Battle Staff Training by enabling integration of C2 systems and collaborative tools. Conduct system troubleshooting, testing, and validation to maintain operational readiness. Develop and deliver system-specific training materials, lesson plans, and quick reference guides. Serve as a technical liaison for Marine Corps, Joint, and coalition partners during exercises and operations. Assist in integrating intelligence and operational injects into training events to enhance realism and mission readiness. Ensure compliance with cybersecurity, system accreditation, and network security protocols. Provide mentorship and over-the-shoulder instruction to Marines in classroom and field environments. Support system upgrades, patches, and sustainment in coordination with higher headquarters and program offices. Analyze, test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems. Assess the usefulness of pre-developed application packages and adapt them to a user environment. Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared. Develop, document, and revise system design procedures, test procedures, and quality standards. EXPERIENCE: Ten (10) years of experience in network systems administration or C2 systems support in military or joint operational environments. Proficiency in system configuration and administration of TCS, C2PC, JBC-P, TAK/TAKX, MAVEN, MMC, and handheld/mobile C2 solutions. Strong understanding of network architectures, tactical communications, and server deployment. Demonstrated ability to deliver technical training and curriculum development. Familiarity with SIPRNET, NIPRNET, JWICS, and associated collaboration tools. Excellent communication, leadership, and problem-solving skills. EDUCATION: High School Diploma/GED. Must be Cyber Security Work Force (CSWF) certified for Information Assurance Technician Level II (IAT-II). This requires one of the following certifications: CCNA Security, CySA+, GICSP, GSEC, Security + CE, CND and SSCP. Must have one of these certifications at time of hire and it must remain active. Equal Opportunity Employer/Veterans/Disabled Predicate Logic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Job Posted by ApplicantPro
    $93k-127k yearly est. 23d ago
  • Technical Support Engineer - Early Careers

    TP-Link Systems Inc. 3.9company rating

    Remote support specialist job in Irvine, CA

    Job Description Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. Overview: We are seeking independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Specialist. This position will focus on our SMB/Enterprise product lines and our North American customer base. You will serve as the first point of contact for any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner through live phone, chat, and email support. Additionally, you will document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. Responsibilities: Provide customer support by phone, chat, and email. Troubleshoot and resolve networking related problems in a timely manner. Uncover customer's needs, creating solutions, and resolving problems. Make a positive impression with customers through best-in-class customer service. Immediate escalation of critical problems. Document support tickets escalate complex issues to higher-level support teams. Walk customers through hardware installation or software configuration process. Requirements Bachelor's degree in Business Information Management, Communication, Computer Science, or a related field. Experience in business customer technical support experience via chat, phone or email. Experience working in customer service or call/support center environments. Able to provide customer solutions based on requirements and TP-Link business products. Exceptional verbal and written communication skills. Ability to explain technical concepts to non-technical users clearly and effectively. Able to provide customer solutions based on requirements and TP-Link business products. Additional Skills (Preferred): Experience supporting SMB/Enterprise products is a plus. Knowledge of Wired and Wireless Networking (TCP/IP, DHCP, DNS, IGMP, 802.1X) and common networking features (VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management). Experience configuring at least one type of commercial networking product, such as firewalls, VPN routers, switches, or wireless access points. Benefits Compensation- $80,000-$100,000 Free snacks and drinks, and provided lunch on Fridays Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
    $80k-100k yearly 4d ago
  • Open Publishing Applications Specialist

    The Claremont Colleges Services 3.8company rating

    Remote support specialist job in Claremont, CA

    The Open Publishing Applications Specialist (OPAS) will join a highly motivated team of librarians to support open access and open publication, and enhance discovery and delivery of scholarship, creative works, data, and more. This position will provide technical support and trainings for our current suite of scholarly communication and open publishing applications, which includes The Claremont Colleges Digital Library (CCDL), Scholarship@Claremont (S@C) and Pressbooks. This role builds connections to internal and external applications and uses creativity and innovation to create new and exciting applications that improve the development, access, and discovery of open educational resources. This role works within established IT standards and practices to support and expand our digital scholarship infrastructure, including the institutional repository, Scholarship@Claremont, open educational resources, and digital publishing platforms, such as the CCDL. They will be committed to providing excellent service and to developing effective and efficient workflows to ensure that our Open Publishing programs continue to meet the research, teaching and learning needs of The Claremont Colleges. Priority Deadline: The deadline for first consideration is January 23, 2026. Please note that a cover letter and CV/resume are required along with the application. ESSENTIAL FUNCTIONS Open Publishing Services Contributes to the development and customization of open-source publishing tools in alignment with institutional needs and open access principles. Leads the technical development and support of emerging open publishing technologies and platforms, including those supporting open educational resources (OERs), student scholarship, and faculty publications hosted on Scholarship@Claremont. Collaborates with library and institutional partners to build sustainable workflows for open educational publishing and other scholarly outputs. Platform Development and Technical Support Maintains applications and workflows that support academic publishing services for platforms such as CONTENTdm and Bepress Digital Commons Provides one-on-one or small group training for library staff, faculty, and/or students on how to use applications and tools such as migrating Open Educational Resources (OERs), as needed. Collaborates with relevant Library colleagues in designing and implementing integrations between digital library platforms, including CONTENTdm, for open publishing and campus systems such as learning management systems or other third-party tools via APIs or custom development solutions. Collaborates with TCCS IT and library colleagues to support a secure, scalable, and sustainable technology environment. Digital Initiatives and Open Publishing team Contributes to policy and process development related to open scholarship and publishing in collaboration with the Digital Initiatives and Open Publishing head and the Open Publishing and Digital Production Associate. Maintains current knowledge of developments in open publishing and institutional repository management, and other aspects of evolving strategies for scholarly communications and open infrastructure technologies. Participates as an active and engaged team member by attending unit meetings to discuss priorities and assist with solutions. Contributes to unit planning and goal setting in support of the library's strategic initiatives. Welcomes and values everyone's perspectives; is committed to fairness and to equal access to information. Perform other related duties as assigned. QUALIFICATIONS Unless otherwise stated, the following qualifications are required to perform the essential functions of this position, or the individual must demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other qualifications not listed below. Education/Training: Bachelor's degree in related field. Formal coursework or training in web or application development Experience: Minimum 2 years experience with the following: Supporting institutional repository systems, including storing, organizing, securing, and sharing digital assets (Bepress Digital Commons, Pressbooks, Hyrax, DSpace, Islandora) Working with prevalent library data formats such as MARC, DublinCore, XML, JSON, and Linked Open Data Experience working in a collaborative environment, particularly in higher education, libraries, or cultural heritage institutions Experience with enhancing or supporting digital accessibility Competencies: Knowledge of information systems for research discovery. Ability to effectively train and support non-technical users (in the adoption and use of systems, tools or processes) Strong organization, time management, and planning skills. Effective at meeting deadlines, adjusting priorities, and working on multiple projects simultaneously. Open to learning and developing new skills Excellent interpersonal, verbal, and written communication skills. Demonstrated ability to collaborate effectively with colleagues and researchers from many different communities. Demonstrated ability to make decisions independently in a rapidly changing environment. Preferred Experience: Knowledge of cloud-based or containerized application environments (Docker, AWS, Reclaim Cloud) with one or more programming or scripting languages (JavaScript or TypeScript, CSS, Python and/or PHP, SQL) Experience with platform migration strategies Understanding of open standards (IIIF), open data, and open research and their role in academic research Experience in project review, analysis, development, planning, and assessment. Work Schedule: The regular hours for this full-time position are 40 hours scheduled from 8:00 a.m. to 5:00 p.m., Monday through Friday for 12 months annually. May be required to work holiday, weekend, and/or evening hours. Regular hours may vary due to the needs of the organization or business unit. This position is eligible for a hybrid work schedule to work partial hours remotely as approved by the supervisor. Union: This position is represented by The Claremont Colleges Services Library Staff Federation AFT Local 6735. The employee in this position will be bound by the collective bargaining agreement. COMPENSATION Pay: The pay rate for this position is competitive and commensurate with the duties, responsibilities, and qualifications required for the position, between $33 - $36.06 per hour. Benefits: This position is eligible for our employment benefits package including: medical, dental, vision, 10% retirement contributions after one year (no matching required), group life insurance, generous time off, professional development funds, discounts for mobile plans, software, and entertainment, access to fitness facilities, and more! PHYSICAL REQUIREMENTS Physical Requirements: Sedentary work that primary involves sitting and standing: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Active work that primary involves standing and walking: ☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never Light work that involves moving objects weighing up to 10 pounds: ☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never Medium work that includes moving objects weighing up to 25 pounds: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Medium work that includes moving objects weighing up to 40 pounds: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Heavy work that includes moving objects weighing up to 50 pounds: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Operate a street legal golf cart, a company automobile, or other heavy machinery: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Read or write electronic or printed materials: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Communicate verbally in person, by phone or another device: ☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never Moving body into different positions to work down low, overhead, or outward: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work involving climbing ladders, stairs, scaffolding, or similar: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work in various environments including low, high, tight, low-ventilation, or confined spaces: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work indoors in climate-controlled spaces: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Work outdoors in various weather conditions: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work in a noisy environment: ☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never Disclaimer: This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed. ADA/OSHA: This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). Equal Opportunity Employer: TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim of having the best available person in every job. TCCS prohibits discrimination based on all characteristics protected by federal, state, or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.
    $33-36.1 hourly Auto-Apply 43d ago
  • Illustrations Applications Specialist

    Pacific Life 4.5company rating

    Remote support specialist job in Newport Beach, CA

    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. Pacific Life is on the lookout for two driven and innovative Illustrations Application Specialists to join our forward-thinking Illustrations Team in Newport Beach, CA. Our Illustrations platform is more than just a system - it's a key strategic differentiator that fuels enhanced customer experience and powers business growth across the organization. The CMD Illustrations team within Pacific Life Technology develops and maintains the desktop and web applications that financial professionals use to create life insurance illustrations. These illustrations help clients understand how Pacific Life products can meet their financial goals. The Illustrations Application Specialist is a key member of a team responsible for translating business requirements into reliable, maintainable application code. In this role, you'll work closely with analysts to understand functional needs and deliver high-quality software solutions that align with system architecture and coding standards. You'll be expected to write efficient, maintainable code using established development practices. Career progression in this role will typically involve increasing levels of responsibility in areas such as peer code review. As experience with Life Insurance and Annuities products grows, the Illustrations Application Specialist will be required to collaborate with business partners and stakeholders to ideate and design features and functionality. How you'll help move us forward: Implement Complex Life Insurance and Annuity Products End-to-End Development Analyze Business Requirements & Technical Design Contribute to Process Improvements: Identify opportunities for technical/process improvements and efficiencies to reduce the complexity and increase speed in the application. Conduct Code Reviews: Participate in peer code reviews to ensure quality, maintainability, and adherence to coding standards. Provide thoughtful, constructive feedback to support team growth. Support Timely Delivery and Execution Excellence: Identify and escalate risks or issues promptly and clearly to ensure they are addressed in a timely manner. Collaborate with our business partners on the timelines, risks, and issues. Build new and modify existing life insurance and annuity products in our Illustrations platform, ensuring accuracy and alignment with product specifications and business requirements. Use .NET and proprietary tools to build maintainable, efficient, and well-documented code, delivering complete business solutions from design through deployment. Adhere-to and promote quality development processes, including performing unit testing, version control, and continuous integration. Evaluate and review complex product specifications-including actuarial formulas and business requirements for the User Interface and Illustration Output- to identify technical challenges, establish the development scope, and estimate the level of effort required for implementation. Collaborate with actuaries and other business units to validate complex scenarios and case designs specific to Illustrations. The Experience You Bring: Bachelor's degree in Mathematics, Actuarial Science, or a related quantitative discipline, with a strong proficiency in programming. 2+ years of work experience in application development preferred. Proficiency in Excel, VB.NET, Html, and SQL preferred Intense visual/listening concentration required to trouble shoot problems and determine best solution; and to make informed decisions and recommendations Self-motivated and capable of working independently with minimal supervision, while also excelling in a collaborative team environment. Willingness and initiative to learn both the technical and business aspects necessary to take ownership of and execute on key responsibilities. What makes you stand out: Previous knowledge with the life insurance and annuity industry strongly preferred. 1-5 years of experience working with life insurance and/or annuity products and riders a plus. Effective communication skills, including the ability to explain technical concepts to non-technical stakeholders. Familiarity with Agile development methodologies and experience working within sprint cadences preferred. Proven ability to build relationships and collaborate effectively across departments. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-TM1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $100,530.00 - $122,870.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
    $100.5k-122.9k yearly Auto-Apply 44d ago
  • Technical Support Engineer - Early Careers

    TP-Link Systems 3.9company rating

    Remote support specialist job in Irvine, CA

    Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. Overview: We are seeking independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Specialist. This position will focus on our SMB/Enterprise product lines and our North American customer base. You will serve as the first point of contact for any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner through live phone, chat, and email support. Additionally, you will document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. Responsibilities: Provide customer support by phone, chat, and email. Troubleshoot and resolve networking related problems in a timely manner. Uncover customer's needs, creating solutions, and resolving problems. Make a positive impression with customers through best-in-class customer service. Immediate escalation of critical problems. Document support tickets escalate complex issues to higher-level support teams. Walk customers through hardware installation or software configuration process. Requirements Bachelor's degree in Business Information Management, Communication, Computer Science, or a related field. Experience in business customer technical support experience via chat, phone or email. Experience working in customer service or call/support center environments. Able to provide customer solutions based on requirements and TP-Link business products. Exceptional verbal and written communication skills. Ability to explain technical concepts to non-technical users clearly and effectively. Able to provide customer solutions based on requirements and TP-Link business products. Additional Skills (Preferred): Experience supporting SMB/Enterprise products is a plus. Knowledge of Wired and Wireless Networking (TCP/IP, DHCP, DNS, IGMP, 802.1X) and common networking features (VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management). Experience configuring at least one type of commercial networking product, such as firewalls, VPN routers, switches, or wireless access points. Benefits Compensation- $80,000-$100,000 Free snacks and drinks, and provided lunch on Fridays Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
    $80k-100k yearly Auto-Apply 34d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Canyon Lake, CA?

The average remote support specialist in Canyon Lake, CA earns between $37,000 and $90,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Canyon Lake, CA

$58,000
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