Remote support specialist jobs in Clarksville, TN

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The Consultant, LBS Technology Payroll Function Support is responsible for managing Payroll processes and collaborating with technical teams or software vendors to design and configure software applications. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. • Execute subject matter expertise in the Payroll Module. • Triage and manage queue and work with Senior Analyst to ensure ticket resolution. • Manage Payroll processes and collaborate with technical teams or software vendors to design and configure software applications • Collaborate with business stakeholders to understand their processes, objectives, and challenges • Develop test plans to ensure that the software applications meet defined functional requirements • Develop training and support to end-users on application functionalities • Collaborate with IT teams to prioritize and implement system enhancements, bug fixes, and upgrades • Prepare detailed functional specifications, system documentation, user manuals, and training materials. • Maintain up-to-date documentation of system configurations, customizations, and integration points • Acts as a resource for colleagues with less experience. • Maintain regular and reliable attendance. • Perform other duties as assigned. Additional Information: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. SUPERVISORY RESPONSIBILITIES: Not responsible for supervising employees. KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education: Bachelors Degree required, preferably in the areas of computer science, information technology, soft-ware engineering, or a related field. Masters Degree (preferred). Experience: 7+ years of Experience • Experience being part of a shared service organization Certifications: Oracle Certification (Preferred) Skills and Abilities: Mathematical Skills · Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. · Statistical Mathematical Skills -- Ability to work with mathematical and algebraic concepts such as probability, statistical inference, and forecasting. Ability to apply and analyze concepts such as fractions, percentages, ratios, and proportions to practical situations. Computer Skills · Moderate Computers Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Communication · Complex Communication Skills -- Frequently communicates complex information and interacts with management. Can present, resolve and address delicate situations. Can motivate and persuade others. Decision Making · Department Specific Impact -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department. Nature of Problems · Varied Business Problems -- Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents and practices. Independent Judgement · Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. Planning/Organization · Project Management -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation. PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Minimum overnight travel (up to 10%) by land and/or air

Pay Rate: $16.66 per hour Care Needs & Responsibilities: Assist with all bathroom trips Provide support with showers Warm up and prepare simple lunch meals Help her get safely into bed If you're compassionate, dependable, and passionate about helping others live comfortably at home, we'd love to hear from you! Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: Term: 1 month contract Location: on-site Hopkinsville, KY 42240 - The selected individual will work on-site with our client who manufactures Smokeless Tobacco products. Pay: up to $30/hr Hours: M-F 8-5 PM What you will do as the Deskside Support Tech: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. * Respond and resolve IT related issues over the phone and tickets. * Installation of operating systems and user applications * Troubleshoot hardware and software issues. * Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact. * Developing, documenting, and maintaining deskside operations and administration procedures in the Policies and Procedures Manual. * Providing additional resources, as needed, during Critical Situations. * Effectively managing number of Deskside Services resources to ensure appropriate levels of staffing for each Location. * Maintaining and providing Escalation contact lists for Deskside Services (including Third Party Suppliers). * Maintaining a continuous improvement program that improves Deskside Services delivery and reduces the overall number of Escalated Incidents. * Identifying solutions that minimize the need to Escalate to Deskside Services (e.g., additional Authorized End User training, Self-Help support opportunities, self-healing opportunities, automation scripts, RCA). * Providing continuous improvement and innovation for better Authorized End User experience, (i.e. automation scripts, knowledge base articles, how-to instructions, etc.). * Participating in compliance activities including corporate audit, security risk assessment, and vulnerability remediation. * Managing any Service Requests (e.g., desktop, mobile) which require local interaction at the supported Locations. * Resolve Incidents and Problems associated with EUC Equipment and EUC Software, and provide break/fix support What you will bring to the team: * Ability to prioritize tasks and to delegate them when appropriate. * Ability to explain technical issues to non-technical employees and customers. * 5+ years of experience and knowledge in Troubleshooting software, printers, projectors, and other IT issues remotely * Experience troubleshooting laptop, desktop and hardware issues. * Experience troubleshooting and evaluating computer network problems on Wi-Fi devices and network issues. * High level understanding of Networking Concepts. * Experience with OS and Windows 11 Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.

Overview/ Job Responsibilities Sev1Tech is looking for a Field Support Technician. The selected candidate will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment. Responsibilities include, but not limited to: * Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces. * Requires technical expertise in the areas of communications network engineering, satellite communications, architecture, analysis, development, and network operations support. * Position should be an SME with regard to strategic areas of SoS architecture development including next generation technology insertion strategies, and integration planning of future C4ISR capabilities. * Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan. * The Contractor shall support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices. * Monitors and responds to complex technical control facility hardware and software problems. * Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance. * Provide quality assurance review and evaluation of new and existing software products. Minimum Qualifications * Bachelor's degree. (Degree preferred in Computer Science, Information Systems, Engineering, Business or related scientific or technical discipline. Four (4) additional years of direct relevant technical experience may be substituted for education. * Candidate must be a US Citizen and have an Active SECRET security clearance * A minimum of five (5) years related experience. * Capability to distinguish between hardware and software problems in multi-vendor systems. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Required to Deploy to austere locations and climb in and around military vehicles of all types. * Required to regularly sit, walk, and/or stand throughout various times during the day. * Up to 50 percent travel depending on the workload. Desired Qualifications * Tactical Radio Experience (To include the following waveforms). SINCGARS, TACSAT, MOUS, TSM, HF Operations. * Prior military experience. About Sev1Tech LLC Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients. At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve. Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth. Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media! For any additional questions or to submit referrals, feel free to reach out to ***********************.

Job Description Join our dynamic team in an IT Help Desk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor's degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: Full Time - Hybrid Role (3 days in office) We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401 (k). All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Details Brentwood - Brentwood, TN AccountingDescription NOT a remote work opportunity! At Blankenship CPA Group, PLLC our roots are planted deeply in serving Nashville, TN's growing business and professional community. Blankenship is a Top Ten Nashville public accounting firm of approximately 200 professionals. We serve our clients' Tax, Audit, Accounting and Consulting needs in the Nashville, Tennessee and Middle-South market through our experienced accountants in our Brentwood, Columbia, Dickson, Goodlettsville, Mt. Juliet, Murfreesboro and Nashville offices. Blankenship is seeking a full-time Experienced Accounting Solutions Group (ASG) Professional to help serve our outsourced accounting clients. This in-office position could be located in any of our seven offices listed above. The ideal candidate has a broad range of general ledger accounting experience and thrives working on complex client accounts, on-boarding new clients, and reviewing the accounting work of others. The candidate is not expected to perform tax or audit services. Tax preparation experience is preferred but not required. We are a growing firm and find various backgrounds attractive. With strong performance, there is great opportunity for advancement. At Blankenship, you will find a People First culture and wonderful clients to serve. This role can be tailored to align with the right candidate's experiences and specialties. Key responsibilities and required qualifications include: Ability to use new technologies and adapt to new processes Ability to collaborate and teach accounting principles and practices to other team members Ability to review work of other team members Ability to on-board new clients Bank and various balance sheet account reconciliations Financial statement and report preparation Preparation of sales and use returns and other business compliance returns Proficiency with QuickBooks and/or other accounting software packages (Accounting CS, Xero, Bill.com, etc.) Qualifications Key experiences and skills include: 5+ years of recent accounting experience Excellent verbal, written, and listening skills Strong interpersonal skills Professional phone skills Advanced computer skills Energetic personality Organized and ability to work independently Ability to multi-task The successful candidate will be rewarded with an excellent compensation and benefits package including flexible schedule, health, vision, and dental insurance, 401(k) plan, vacation, life and disability insurance, professional training and license reimbursements, and the opportunity for bonuses.

The position will start off remote then transition to in office in Hendersonville, TN once our office is open. Currently only considering local candidates. Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation's largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community. Currently, we have an immediate opening for a Technical Support Specialist to join our team in Hendersonville, TN! The Technical Support Specialist is responsible for providing a variety of first level technical support to internal and remote users which is essential to the viability of the Credit Union's IT systems. Primary Responsibilities: Providing day-to-day operations support for the Credit Union's Helpdesk support service which includes identifying and resolving user's technical issues in a timely manner. Managing the helpdesk ticketing system to prioritize and assign tickets to the responsible party. This includes documenting all support interactions in the Help Desk ticketing system (ServiceDesk). Performing Active Directory users and objects management in accordance to department standards. Analyzing system documentation and presenting to user, either in writing or verbally, the proper procedures, and/or system features to resolve operational issues. Responding to requests for technical assistance in person, via phone, or using remote support tools. Identifying and escalating situations requiring urgent attention. Basic Qualifications: Education: High school diploma or equivalent experience. Minimum five years' experience and demonstrated knowledge of Microsoft Windows, Active Directory user management, Exchange Email setup and troubleshooting, general knowledge of TCP/IP troubleshooting, Dell/HP/Lenovo desktop/laptop hardware and IP Phone setup. Experience in implementing software applications within a Microsoft environment Experience in setting up various hardware components (docking station, usb devices, display technologies) Experience in working with Virtual Desktop Infrastructure (VMwware Horizon) preferred Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ***********************.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $15.75 per hour Salary Range: 7.25 - 15.75 We are an equal opportunity employer and participate in E-Verify in states where required.

First Call Claims Solutions, a QRM Company Quality Resource Management, LLC (QRM), doing business as First Call Claims Solutions, is a trusted inbound call center with over 25 years of experience serving more than 1,000 companies nationwide. We specialize in processing First Notice of Loss (FNOL) and First Notice of Incident (FNOI) claims across all lines of business. Our flexible service models are designed to meet the unique needs of each client, offering: 24/7 availability After-hours support Overflow handling Dedicated CAT (catastrophe) response resources Accurate and efficient data entry services With more than two decades of proven performance, First Call Claims Solutions delivers seamless claims intake, dependable support, and exceptional customer service. About the Role: As a Help Desk Technician, you will serve as the first point of contact for users seeking technical assistance or support to ensure smooth and efficient IT operations. This role involves diagnosing and resolving hardware, software, and network issues, managing support tickets, and maintaining high standards of customer service. Shift: Sunday - Thursday; 8:00 AM - 4:00 PM (37.5 hours per week) Includes a 30-minute unpaid break each day Option to work 8:00 AM - 5:00 PM with a one-hour unpaid lunch for those seeking a 40-hour work week Location Requirement: Remote Must reside in an approved state: AL, AR, FL, GA, ID, IA, KS, KY, LA, MS, NE, NC, OK, SC, SD, TN, TX, UT, VA, WI Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or virtual support platforms. Diagnose and resolve hardware, software, and network issues in a timely and efficient manner. Provide technical support for Windows systems, printers, and standard office applications. Escalate complex problems to the Director of IT when necessary. Install, configure, and maintain desktop/laptop computers, peripherals, and software applications. Maintain accurate documentation of user issues, troubleshooting steps, and resolutions using Help Desk. Set up new user accounts, email, access permissions, and other onboarding/offboarding tasks. Assist with system updates, patches, and backups to ensure security and reliability. Educate users on best practices and basic troubleshooting steps. Collaborate with IT team members to identify trends and improve help desk procedures. Performs other related duties as assigned. Network Requirements: Private, secure internet connection (Ethernet recommended, no public Wi-Fi or VPNs) Speed test required upon hire (****************** Logins must occur within the U.S. Desired Characteristics: Ability to provide professional and courteous phone demeanor while clearly communicating technical information to users. Ability to provide concise written documentation and email correspondence that ensures issues are accurately recorded and resolved efficiently. Ability to work effectively with teams cross-departmental Ability to manage multiple tickets or requests efficiently. Qualifications: 18 years or older High school diploma or GED IT certifications preferred 1-2 years of computer information systems education preferred Basic knowledge of networking concepts and understanding of cybersecurity principles and safe computing practices. Must have a personal cell phone Excellent communication skills (written and oral) Reliable, punctual, and able to self-manage Ability to multi-task and thrive under pressure Must be authorized to work in the U.S. without sponsorship Benefits & Compensation: Pay: Based on experience Medical: Eligible 1st day of month following hire Ancillary Benefits: Eligible 1st day of month after 60 days (Dental, Vision, Life & AD&D, Accident Insurance, Critical Illness, Dependent Care, FSA, Telemedicine, Long & Short-Term Disability, Employee Assistance Program, SavvyFi College Savings) 401K: Eligible after 6 months PTO: Eligible after 90 days #LI-Remote

Abacus Technology is seeking a Network Administrator to provide network and infrastructure support for an enterprise level network at Fort Campbell. This is a full-time position. Responsibilities Perform daily research and evaluation of network technologies to complete analysis and installation of network infrastructure to support customer requirements. Develop and maintain diagrams of the network infrastructure and connectivity. Design, build, and upgrade LANs and WANs. Perform capacity planning, configuration and version management, performance engineering, and troubleshooting. Develop, test, and implement new LAN/WAN applications and hardware. Identify, research, and resolve complex network problems or situations. Provide guidance for development and improvement of network capabilities. Evaluate, test, and document network software releases and hardware upgrades. Provide Tier 3 support, including maintenance of data center network-related hardware, software, and network tools. Enforce network standards. Work with customer base to ensure reported problems are resolved or answered in a timely manner. Develop processes and procedures to ensure all engineering concerns are resolved and tracked. Qualifications 1+ years experience in a network administration or engineering role. Bachelor's degree in a related field desired. Must be Security+ certified. Must hold a Cisco certification or be able to obtain within six months of start date. Experience with computers, networks, systems analysis, automated systems design, data system interfaces, system development cycles and concepts, and information processing standards and methods to identify operational/processing problems, evaluate alternative approaches, adapt precedents and procedures, and plan and implement or recommend resolution to resolve problems. Knowledge of capabilities and limitations of IT equipment and systems design methods and familiarity with Network Management and Cyber Security approaches and requirements to recommend improvements, evaluate alternate configurations, and develop concepts for modifications and future systems. Experience with Windows Active Directory, Directory Naming Services (DNS), Transmission Control Protocol/Internet Protocol (TCP\IP), switch and router configuration, PKI, and SSL. Demonstrate flexibility in adjusting to variable workload and job duties. Able to interact professionally with all levels of an organization. Must be a US citizen and hold a current Secret clearance. Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information. EOE/M/F/Vet/Disabled

The Operations Support Specialist is a vital part of our team performing various functions to support our legal collections operation. The ideal candidate will demonstrate strong organizational skills, attention to detail and the ability to handle multiple responsibilities with a high degree of accuracy. Key Responsibilities May Include: Use case management system to request, prepare, and manage legal documents to ensure successful execution. Access and update court websites to obtain status updates on pending cases. E-file legal complaints and motions with various courts. Maintain accurate and up-to-date case files, including judgment information, in the case management system. Perform general document management tasks, including scanning, copying, and organizing files. Utilize skip tracing tools and techniques to locate debtor information and verify employment Handle all communications and tasks with professionalism, respect and integrity Communicate effectively with clients and internal teams, ensuring timely follow-up and resolution of client inquiries. Qualifications: High attention to detail and exceptional organizational skills. Ability to handle a high volume of work in a fast-paced environment. Capacity to multitask and prioritize tasks effectively. Proven ability to handle confidential documents and matters with professionalism and discretion. Intermediate knowledge of Microsoft Office Suite (Excel, Outlook, Word). Superior typing skills. Education/Training/Experience: High School Diploma or equivalent required. Why Join Us? At Javitch Block LLC, we offer a collaborative and professional environment where you can grow your career and contribute to the success of a well-established firm. Benefits Include: 401(k) matching Health, Dental, and Vision Insurance Long- and Short-Term Disability Life Insurance Paid Time Off (PTO) Paid Holidays Flexible scheduling Casual work environment

Job Title: Network Administrator - Intermediate Salary: Competitive, Depends on Qualifications Clearance: Secret (Must current and active) Travel: None ***** Purpose: The selected individual will be providing Information Technology (IT) automation and technical support services. The Contractor shall deliver comprehensive, integrated, end-to-end IT services that include Network and Switch Operations, Systems Administration, Systems Integration and Testing, Configuration Management (hardware and software), Infrastructure Management, Network Administration, Desktop Support, End-User Support and Training, Fielding of Hardware and Software, Quality Control, Installs, Moves, Adds, and Changes Support, Information and Network Security Services, Commercial Off-The-Shelf (COTS), Government Off The Shelf (GOTS), Local Unique Software Applications, Documentation Operations, Technical Writing, and Database Support. Responsibilities: Under general supervision, responsible for the acquisition, installation, maintenance, and usage of the organization's local area network. Manages network performance and maintains network security. Ensures that security procedures are implemented and enforced. Installs all network software. Evaluates, develops and maintains telecommunications systems. Troubleshoots network problems. Establishes and implements network policies, procedures, and standards and ensures their conformance with information systems and organization objectives. Trains users on network operation. Frequently reports to a PC support manager or Senior Network Administrator. Education and Certifications: Bachelor's Degree in an Information Technology related field desired, not required CompTIA Security+ CCNA Certification within 6 months of hire date (Skillport Acceptable) Knowledge and Experience: 3-5 years' direct experience Previous experience on DoD networks required Familiarity with ITIL Miscellaneous: Must have a valid driver's license from the state you reside in.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

CBE Companies, a global provider of contact center services, has an immediate need for a Desktop Administrator for the Clarksville, TN office and we would LOVE to connect with you about this exciting career opportunity! As a result of exceptional performance and growth in our industry, we are looking for the “Best-of-the-Best” to join our winning team and support both recent and future growth! Why would CBE be a good fit for you? With over 1200 employees currently, CBE has been providing quality jobs throughout the US for 90 years-and we're still going strong because we offer employees: Excellent benefits package; medical, dental, and vision coverages, 401K retirement plan with company match, tuition reimbursement, paid time off, amongst many other perks! Ongoing training & support! Career culture with many opportunities for advancement! Come work for Training magazine Top 100 award winner! Also recently recognized for the second year in a row as a Top Workplace in the USA, CBE is committed to “doing the right thing”; we invest in you from the date of hire and throughout your career, allowing CBE to develop a successful workforce ready to solve problems for our clients. We pride ourselves on a diverse and inclusive corporate culture with a strong track record of success-and we're looking for people who value opportunity, challenge, innovation, results, and FUN! Invest in your future with a company that will invest in YOU! The Desktop Administrator will provide outstanding customer service as part of the first response technical support team for users of CBE systems participating in relevant Tier 2 support. This role will work with Operational and Support departments to understand current application challenges, research methods to improve their experience and determining best possible solutions for their use. The Desktop Administrator will ensure hardware in the CBE environment is up to date and effectively meeting the needs of the business and compliance standards. This role will assist with prioritizing and organizing support requests. Escalate issues to Tier 3 support as required to facilitate timely resolution to issues. Job Details: Possess excellent critical thinking and technical troubleshooting skills. Possess excellent verbal and written communication and attention to detail. Displays a positive, professional character in the work environment. Must be able to manage change effectively and productively in a fast-paced environment. Provide Tier 2 technical support to troubleshoot and resolve desktop & hardware related issues. Responsible for hardware set up, installation, and maintenance including desktop applications, phones, printers, and associated equipment. Responsible for maintaining accurate hardware and software inventory records. Responsible for ensuring Standard Operation Procedures (SOP) and documentation related to the User Device Team is accurate and current. Participates in a 24/7 on call rotation to provide Tier 2 technical support. Participate in other teams, projects and task forces as may be required for the successful operation of Information Technology (IT). Ability to write clearly and express technical problems and solutions so that the average end user can understand them while at the same time communicate at a technical level with knowledge and understanding so escalated problems are clearly defined. Excellent listening skills. Excellent phone skills and etiquette. Knowledge of a variety of hardware platforms and Operating Systems (OS)/software applications including but not limited to Microsoft OS and Office applications. Adhere to all company security policies. The Company reserves the right to change or assign other duties to this position as appropriate. Must be able to perform the essential job duties of the position. Reasonable accommodations will be provided to qualified individuals with disabilities. Job Requirements: Minimum of 1 year of experience in windows desktop administration or related experience and/or training; or equivalent combination of education and experience. Must be able to obtain government clearance after hire. US Citizenship is required by the US government in order to obtain government clearance. Associate's degree or Bachelor's degree (B.A./B.S.) in Computer Science, Management Information Systems (MIS), or Computer Information Systems (CIS). Experience providing customer focused user support. Industry standard certifications (CompTIA Network+, Security+, Server+, Sharepoint, etc.) Experience with Microsoft Endpoint Manager (SCCM/InTune), VMware VDI Technology (vSphere, Horizon, ESXi, etc.) and other Microsoft administrative systems (Active Directory, Azure AD, etc.) The starting pay range for this position is $47,000 - $50,000/year. An individual's actual compensation will depend on the individual's qualifications and experience. CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required. #CTN2 CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

Role: Desktop Support Technician Contract As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers. Job Description • As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: • Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and development • Ensure security compliance • Ensure sufficient inventory level is managed across locations • Ensure all service request and incidents are resolved before agreed service levels • Plan and execute any move request or project work • Lead the team by providing technical and process assistance to below activities • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks • Perform onsite updates, Configuration changes, or Software installations. • Provide onsite technical assistance to end users by visiting their desk location • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as • Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. • Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of applications. • Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent certification • Flexible for travelling to remote sites or cluster • Should be able to lift weight up to 30lbs at waist level

Reports To: Director of Revenue Cycle Management The Revenue Cycle Support Specialist is responsible for assisting with day-to-day billing operations, claim follow-up, and patient account resolution. This role supports the Director of Revenue Cycle by working claims, reducing outstanding A/R, and helping patients with billing questions and payments. Key Responsibilities Claim & A/R Support Work claims in Athena 'Hold' and 'Manager Hold' buckets and resolve issues timely. Follow up with payers on unpaid, denied, or underpaid claims. Submit corrected claims and adjustments when necessary. Document all actions taken on claims in Athena for visibility. Patient Account Assistance Answer patient calls and questions about balances and billing statements. Take payments over the phone and process them securely in Athena. Escalate complex or disputed patient concerns to the RCM Director. Team & Workflow Support Provide weekly updates on claim progress, A/R status, and denial trends. Assist with preparing simple reports or summaries for monthly review. Help identify recurring payer issues to prevent future denials. Qualifications Minimum 3 years of experience in medical billing, claims follow-up, or A/R management. Hands-on experience with Athenahealth (AthenaOne) required - including claim worklists, payment posting, and patient account management. Knowledge of CPT, HCPCS, and ICD-10 coding preferred. Excellent communication skills for working with payers, patients, and internal teams. Detail-oriented, organized, and able to work independently with minimal supervision.