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Remote support specialist jobs in Clinton, NJ

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  • Computer Support Specialist II

    Dunhill Professional Search & Government Solutions

    Remote support specialist job in Princeton, NJ

    The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. Minimum Qualifications Bachelors degree or technical or trade school training preferred. 5+ years experience US Citizenship Required Other Job Specific Skills Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
    $54k-83k yearly est. 5d ago
  • Desktop Support Specialist

    Coforge

    Remote support specialist job in Princeton, NJ

    Job Title: Desktop Specialist Skills: Desktop Specialist, Help Desk, IT Support, Architecture, L1/ L2 assessment of network systems, infra VC collaboration end-user engagement able to correlate to Microsoft apps O365, patch management, exposure to EDR, DSM tools, Microsoft Teams, Zoom, Genesys, Experience: 8 Years+ Job Location: Princeton, NJ Full Time and Onsite We at Coforge are hiring Desktop Specialist with the following skillset: We are seeking an experienced IT professional to deliver comprehensive technical support to senior leadership, including the CEO, and end users across Coforge offices. This role ensures seamless IT support during leadership meetings and conferences, while managing day-to-day IT-related issues for executives and staff. The position involves both remote and on-site support, proactive troubleshooting, and maintaining high service standards in a fast-paced enterprise environment. Key Responsibilities: Provide executive-level IT support for senior leadership, ensuring minimal disruption during meetings and conferences. Deliver remote and on-site end-user support across Coforge offices. Manage laptop allocation, maintenance, and troubleshooting for hardware/software issues. Perform basic network, systems, and infrastructure troubleshooting. Ensure smooth functioning of Microsoft 365 applications and other collaboration platforms (Teams, Zoom, Genesys). Handle patch management, EDR, and DSM tools for endpoint security and compliance. Support connectivity issues related to ILL/MPLS/SD-WAN. Collaborate with OEMs, resellers, and service providers for escalations (L3/TAC level exposure desirable). Maintain documentation and provide timely updates to stakeholders. Occasional travel to Coforge offices for business-critical IT support. Mandatory Skills: L1/L2 assessment of network, systems, infra, VC, collaboration tools. Strong knowledge of Microsoft apps, O365, patch management. Exposure to EDR, DSM tools, and enterprise collaboration platforms (Microsoft Teams, Zoom, Genesys). Hands-on experience in executive support within a fast-paced enterprise ecosystem. Understanding of connectivity technologies: ILL/MPLS/SD-WAN. Desirable Skills: L3/TAC level exposure with OEMs, resellers, and service providers. Advanced troubleshooting and escalation management. Skills to be Evaluated On: L1/L2 troubleshooting of network, systems, infra, VC, collaboration tools. Ability to correlate issues with Microsoft apps, O365. Patch management and endpoint security (EDR, DSM tools). Proficiency in Microsoft Teams, Zoom, Genesys. Connectivity troubleshooting (ILL/MPLS/SD-WAN). Executive support experience in enterprise environments. Key Attributes: Strong communication and problem-solving skills. Proactive approach with attention to detail. Ability to work independently and under pressure.
    $46k-67k yearly est. 4d ago
  • EUC technician/Site IT Support

    Tata Consultancy Services 4.3company rating

    Remote support specialist job in Morris Plains, NJ

    Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $65,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $50k-65k yearly 4d ago
  • Help Desk Specialist

    J & J Staffing Resources 4.2company rating

    Remote support specialist job in Trenton, NJ

    **No C2C, third parties or sponsorships available for this opportunity** Our client, located in Trenton, NJ, is seeking a Help Desk Specialist to join their team. **This position is fully onsite; only candidates who can commute to Trenton, NJ will be considered for this role.** This is a full-time, 6-month+ position. Schedule: Monday through Friday, 8:00AM-4:00PM Pay Rate: $23/hr. Responsibilities: Assist internal and external users' login into systems and provide resource access. Provide technical assistance to data processing personnel and end-users on technical problems dealing with operating systems, computers, utilities, hardware, and all related desktop applications. Install and maintain supported proprietary desktop software packages and hardware. Monitor systems for errors and work with vendors to upgrade and install software and hardware products. Plan, configure, and troubleshoot networked devices including printers, desktops, laptops, scanners, and fobs. Support conference room computer equipment, video, and connectivity solutions. Provide training on hardware and software products for online meetings and conference calls. Maintain accurate and up to date problem tickets, computer hardware and software inventory, documentation, procedures, and run books. Utilize KACE Helpdesk System to create, track, and complete help desk trouble tickets. Requirements: 3 years of experience providing help desk and AV support required. Ability to work fully onsite in Trenton, NJ required . Strong verbal and written communication skills. Strong analytical and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Please forward resume for immediate consideration at https://www.jjstaff.com/apply-now/ If you have any questions, or would like more information, please call our office today at (609) 452-2030.
    $23 hourly 5d ago
  • Service Desk Specialist

    Stefanini North America and APAC 4.6company rating

    Remote support specialist job in Princeton, NJ

    Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirements: Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role. Experience configuring, installing, troubleshooting and repairing printers, PC and laptops. Hands on experience with Win 7, Win 10, Win 11 and MAC OS support. Windows Migration. Hardware/Software Troubleshooting Experience with VPN, Soft Phones, Remote Desktop, VDI. Asset Tracking/Inventory Management Phone and Tablet support (Windows, iPhone, iOS, Android) Experience with Ticketing System (ServiceNow). Strong Communications Skills Excellent proven track record supporting clients in a financial environment. Excellent proven customer service based approach Good written and verbal communication skills Good time management skills Strong organizational and analytical skills Ability to multi-task and work under pressure Ability to work autonomously and within team Dress Code: Business casual
    $33k-40k yearly est. 2d ago
  • Desktop Support Specialist

    Insight Global

    Remote support specialist job in Doylestown, PA

    Required Skills & Experience 2yrs+ Desktop / IT Support experience Hardware/Software troubleshooting Mobile device support Strong communication skills Reliable transportation and active DL Nice to Have Skills & Experience Coming from Healthcare/Hospital (or similar highly regulated environment) Associate or Bachelors degree or certifications Job Description We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions) Day to Day Summary We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients. The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to: Support for laptops and desktops Microsoft/Office Suite Deskside support for doctors and clinical staff Project support (equipment refresh, windows upgrades, etc) MUST: Have valid driver license and a vehicle
    $39k-57k yearly est. 4d ago
  • Information Technology Help Desk

    Advanced Computer Technologies, LLC 3.3company rating

    Remote support specialist job in East Hanover, NJ

    We are seeking a skilled and experienced Level 2-3 IT Support Technician to join our team. This role requires a well-rounded technical professional capable of providing advanced desktop support, administering Microsoft 365 environments, managing server systems, and troubleshooting network issues. The ideal candidate is proactive, solutions-oriented, and able to work independently while supporting end users and IT infrastructure. Key Responsibilities: Provide technical support for end users (Windows/mac OS), including desktops, laptops, mobile devices, and peripherals. Manage and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Azure AD, etc.). Perform server administration tasks including user and group management, patching, backups, and troubleshooting (Windows Server environment). Support and troubleshoot basic network infrastructure issues (DNS, DHCP, firewalls, VPNs, switches, routers). Maintain documentation of systems, processes, and procedures. Work with external vendors or escalate issues when needed. Assist in IT project implementation and rollouts. Ensure compliance with security policies and industry best practices. Requirements: Technical Skills: 3+ years of hands-on IT support experience (Level 2 or higher). Strong proficiency with Microsoft 365 administration. Experience with Windows Server (2016/2019/2022) administration. Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, firewalls). Familiarity with virtualization technologies (VMware or Hyper-V) is a plus. Experience with ticketing systems and remote support tools. Soft Skills: Strong problem-solving and troubleshooting ability. Excellent communication and customer service skills. Ability to work independently and as part of a team. Organized with strong attention to detail. Preferred Qualifications: Certifications such as CompTIA Network+, Microsoft 365 Certified, MCSA, or CCNA
    $56k-90k yearly est. 2d ago
  • Senior Analyst, Technical Support

    Ready Capital 4.0company rating

    Remote support specialist job in Berkeley Heights, NJ

    Ready Capital offers a positive and diverse work culture incorporated with people who are passionate about their careers. We pride ourselves in being viewed as a premier place to work and encourage you to view our Senior Analyst, Technical Support opportunity. Job Summary: The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications. Primary IT Systems Support Responsibilities: * Will provide Information Technology (IT) helpdesk tier-2 & 3 support to ensure that all reported IT incidents and requests are effectively and efficiently addressed and documented. * Administration knowledge of Windows 10/11, Server 2019 or newer * Ability to write Windows batch, PowerShell or Python scripts. * Administration of Enterprise batch scheduler a strong plus * Help deploy and maintain infrastructure, including IT resources in faculty and staff offices, general use computer labs, and public areas * Assist with the evaluation, acquisition, configuration, testing, and implementation of new IT equipment, software and technology deployments. * Perform demonstrations of technology solutions to Staff. * Contribute feedback to improve OIT service and support practices, procedures, and user instructional materials to improve the resolution of IT support issues * A+, Security+, Network+, Apple and/or Microsoft certification * Ability to effectively communicate verbally and in writing * General Hardware Support (Desktop/Laptop, Mobile Device) * ServiceNow, ITSM or other major Ticketing System experience a strong plus Qualifications: Undergraduate degree. Strong organizational skills with ability to multi-task across all aspects of the company's divisions. Applicants must be competent in prioritizing, working with little supervision and self-motivated with strong communication and interpersonal abilities. Education and/or Experience: Minimum of 5 years of previous experience Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is moderately quiet. We thrive in an environment that encourages hard work while having fun! Ready Capital (NYSE: RC) is a multi-strategy real estate finance company that originates, acquires, finances and services small- to medium-sized balance commercial loans. We specialize in loans backed by commercial real estate, including agency multifamily, investor and bridge as well as SBA 7(a) business loans. Headquartered in New York City, Ready Capital employs over 400 lending professionals nationwide. Ready Capital offers a full range of benefits, including competitive salary, comprehensive health plans to choose from including dental, vision coverage, company-paid life & disability insurance policies, business casual dress and a great culture! Ready Capital is an equal opportunity employer (EOE)!
    $80k-122k yearly est. 60d+ ago
  • Support Technician 1 - Domestic Relations

    Northampton County, Pa 3.9company rating

    Remote support specialist job in Easton, PA

    Begin an exciting career working for the Domestic Relations division of Northampton County's Court Administration! These positions offer comprehensive medical/dental benefits along with generous paid Personal, Vacation, Sick and Family Sick leave time! In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the . We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst at ********************** or ************. Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law. GENERAL PURPOSE The Support Technician 1 position is responsible for specialized work functioning in support of the County's Domestic Relations child support program. Work includes performing varied assignments which require knowledge of the County and the Commonwealth's Domestic Relations support activities relating to payment collection. The individual in this role is responsible for the independent performance of procedural duties, but the emphasis is on the breadth and scope of the position's role in support of one or more Conference Officers. SUPERVISION RECEIVED This position reports directly to the Domestic Relations Support Services Supervisor or Office Supervisor. SUPERVISION EXERCISED This position is not responsible for the supervision of other employees. ESSENTIAL DUTIES OF THE POSITION Reviews and processes correspondence, computer data, orders, conference notes, summaries, and other forms for staff members. Compiles data for Conference Officer's use, may compose routine correspondence, letters, notices, forms, etc. Updates files as necessary. Assembles materials for reports, summaries, and other uses from information submitted by parties, employers, lawyers, and other offices both within and outside of the Court. Completes forms requires to initiate, follow up, or complete processing of support activities. Sorts and processes PACSES income attachment batch forms. Identifies which attachments should be mailed out, depending on whether an excess amount should be added or deleted according to case balance. Enters data in computer system to update and maintain support accounts, receives reminders to review case status, pulls case, and refers to staff member for action. Answers overflow telephone calls from clients, lawyers, and members of the public and representatives from other county and court offices, explains general functions and operations of office, or provides status of case. Schedules and reschedules appointments and pre-trial conferences. * An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this . Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. REQUIRED MINIMUM QUALIFICATIONS EDUCATION & EXPERIENCE - Completion of a high school, or general equivalency diploma; AND At least one (1) year of clerical experience in an administrative, professional, governmental, or judicial setting; OR Equivalent combination of education and experience. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of the policies, practices, and procedures involved in a county domestic relations child support program. Knowledge of the organizational relationships within the Domestic Relations Court and related programs. Knowledge of functions, operations, and procedures of the Commonwealth's central child support collection program. Skill in gathering information from the child support computer system, and responding to a variety of individuals, clients, attorneys, and others on child support matters. Skill in organizing workload, addressing priorities, and completing clerical processing requirements. Ability to compile and prepare court orders, and understand payment schedules and other child support information. Ability to input, access, and interpret computer data. Ability to establish and maintain effective working relationships with associates, callers, visitors, clients, and representatives of other offices. Ability to read, write, speak, understand and communicate in English to perform the duties of this position. TOOLS AND EQUIPMENT Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. SELECTION GUIDELINES Formal application, rating of education and experience, interview and reference check as well as job related tests may be required. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME) DESIGNATION: EXEMPT SERVICE (JUDICIALLY APPOINTED) PAY GRADE: CN-15 UNION STATUS: COURT APPOINTED NON-PROFESSIONAL UNIT Updated December 2021
    $44k-55k yearly est. 5d ago
  • App Support Analyst - Senior QA

    Apidel Technologies 4.1company rating

    Remote support specialist job in Mercerville, NJ

    Job Description This Sr QA position is for manual and automated testing of Judiciary JAVA web-based / Pega apps. QA will perform testing in the following areas: functional/regression, data-integrity, web-services, application workflow and input/outputs validation. Note: This is a Hybrid position requiring 2 days / wk on-site. Please provide Local candidates. This is a high visibility project and will require the Senior QA to work with the business and perform some BA tasks such as requirements gathering. Senior Quality Assurance Specialist is responsible for the design, pilot, & implementation of the software quality assurance review processes. SQA will work with Business group and Application Teams during pre & post assessment periods. The QAS reports to Supervisor/Team Lead. QAS will perform functional/regression testing, SOAP/RESTful web service testing and data-integrity testing by executing and verifying SQL and stored procedure Tasks: Manually test web-based applications Review projects required work products to ensure compliance with approved tailored procedures and standards. Review and check projects software development activities and the associated internal tasks required as employed by the project and specified in the project plan. Compare actual project procedures to the specified standards, procedures, and, if required, specific 3rd party contractual requirements. Perform detailed reviews of interim and final tasks as appropriate. Ensure process improvement opportunities are reviewed by appropriate contact to identify training needs of the organization. Perform or manage the required software quality phase end reviews of work product and process for each software project and produce the required software quality reports, as specified in the project\'s software quality plan. Develop and manage short and long-term plans and schedules for organization wide software quality needs. Perform database integrity testing by verifying data entered/retrieved matches application requirements. Balance workload with teams capacity by managing the teams activities according to schedule and budgets. Coordinate and procure the required skills and techniques required. As well as other duties as assigned by the Project Manager. Qualifications: Candidate should have over all 12+ years of IT application experience (including development, analysis, QA etc.) Candidate should have over all 8+ years of IT application testing experience Candidate should have over 3+ years as QA lead They must be able to compare actual project procedures to the specified standards and procedures. They should be able to demonstrate expertise with the most recent and relevant technologies in the quality assurance review processes. They must be able to understand relational database systems and execute queries and stored procedures as part of their testing. They must have excellent communication skills and possess the ability to collaborate with internal and external groups including vendors. They must have the ability of working independently and with minimal supervision Skills: HP UFT Product Suite SOAP and RESTful Web Services Testing Web UI testing PEGA Web Application Testing JAVA Web Application Testing Manual Testing Creating, executing test plan / test cases / test scripts SQL Web Applications Testing The ideal candidate will have: Demonstrate differences between testing PEGA Web Applications and JAVA Web Applications Experience in AGILE/SCRUM Teams Run SQL queries to verify database table records match application Retrievals, Inserts and Updates Run Stored Procedures Understand Database modeling and Database Relationships Demonstrate expertise in teaching, conveying technical and or functional courses and concepts. Develop appropriate work programs and budgets and use to effectively schedule tasks and assignments. Identify improvements to project standards to achieve high quality services and products. Responsibilities: Understand and implement test plans Implement automation scripts from defined test plans Identify and document system defects Communicate clearly and effectively in written and spoken English Work independently and as a member of a team Experience 10+ years Skill Required /Desired Amount of Experience Overall IT industry experience Required 12 Years Experience with QTP/UFT/Selenium Required 3 Years Experience with Database Testing Required 7 Years Experience with Stored Procedure Testing Required 7 Years Experience with writing and executing SQL Required 7 Years Experience with PEGA Web Application Testing Highly Desired 3 Years Experience with JAVA Web Application Testing Required 5 Years Experience with Web Application Testing Required 7 Years Experience with SOAP and REST Web Services Testing Required 7 Years Experience creating and executing test plans/cases/scripts Required 5 Years Experience with UFT Automated Scripts Highly Desired 3 Years Knowledge of Web Applications Components and Purpose Required 7 Years 4-year College degree or equivalent technical study Required 4 Years
    $104k-145k yearly est. 19d ago
  • Deskside Support

    Artech Information System 4.8company rating

    Remote support specialist job in Piscataway, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location Duration: 12 + Months (with possible extension) Job Description: • Must have excellent communication skills, they will be serving Executives. So previous executive serving experience is a plus.On-site problem determination and remedy of MS WIN operating systems errors. • Initial installation and re-loads of common PC applications and base images. • Desktop and laptop installation, discontinuance, relocation, upgrade and modification, etc. • Break/fix support. IMAC, data migration, pc refresh. Must have great communication skills/customer service skills Additional Information For more information, Please contact Shubham ************
    $44k-58k yearly est. 60d+ ago
  • Digital Pathology Application Specialist

    Hamamatsu Corporation 4.2company rating

    Remote support specialist job in Middlesex, NJ

    Hamamatsu, one of the world's largest suppliers of advanced light detectors and detector systems for industrial, scientific, and commercial applications, has an immediate opening for a Digital Pathology Application Specialist at our Middlesex, NJ location. Our customer base is remarkably diverse; we serve Fortune 100 firms, top research labs, and innovative startups as well. Hamamatsu's mission is to improve the welfare of society through the advancement of photonics technology. The Digital Pathology Application Specialist provides in-house and in-field technical applications support for Hamamatsu's current and "next generation" range of Digital Pathology products. This position supports the sales division to help achieve sales and profitability goals within an assigned territory. Responsibilities include: Provide technical support and training on Digital Pathology products, including troubleshooting and correct operating procedures. Deliver in-person and remote training sessions to meet customer expectations. Take ownership of customer issues and ensure timely resolution. Gain proficiency in current and new Digital Pathology technologies; assist with new product introductions. Collaborate with Marketing and Sales teams to develop educational materials and support sales objectives. Conduct product testing, evaluations, and optimize slide scanning workflows. Create technical content, reports, and presentations; schedule and deliver training. Represent the company at conferences, trade shows, and seminars as a technical expert. Build and maintain strong relationships with researchers, pathologists, and scientists. Participate in special projects and contribute to process or product improvements. Required Qualifications: Bachelor of Science in Biology or related field 3 - 5 years of Digital Pathology experience in clinical, research, or industrial setting with a practical focus on slide scanning 2 - 3 years of Customer Support experience 1 year of Microscopy experience Must be able to travel domestically and internationally. Typical travel is around 50 - 75%. Must have the ability to transport yourself to and from appointments. Strong communication, presentation and teaching skills Preferred Qualifications: Master of Science, Biology PhD in biology field 2 yrs technical support experience 2 yrs instrument trouble shooting experience Digital Pathology experience Sales Experience Pay Range The target base salary for this role at commencement of employment is expected to be between $74,500 - $110,000 annually. Final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and qualifications. Benefits Hamamatsu offers a competitive salary and excellent benefit package for full-time employees which includes: Medical, Dental, Vision, Prescription, Life Insurance, Vacation/Sick/Personal Time, and Retirement Plans. This position may require working with, or exposure to goods and information that may be subject to the jurisdiction of the US State Department ITAR regulations (**************************************** and the Commerce Departments CCL (*********************************** Hamamatsu is an Equal Opportunity Employer. All applicants will receive fair and impartial consideration without regard to race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran status, gender identity, sexual orientation, or any other status protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at ************ or by email at hc_hr_*********************** . Please include your contact information and specific details about your required accommodation to support you during the job application process. Messages left for other purposes, such as not being able to get into the careers website, following up on an application, or other non-disability related technical issues will not receive a response. It is the policy of Hamamatsu Corporation not to sponsor immigration visas for employment applicants.
    $74.5k-110k yearly Auto-Apply 26d ago
  • SAP SD Application Specialist

    Indsoft 3.4company rating

    Remote support specialist job in Bridgewater, NJ

    Founded in 1998 and managed by a visionary who has a very strong technical background, IndSoft is one of the fastest growing consulting services companies and is headquartered in Chicago. We have international delivery centers in the USA and India. Our motto "We put the IT in your PROF-IT" is more than just a tagline; it inspires the true spirit of IndSoft - delivering business value and creating a sustainable competitive advantage. Hi, Please find the below job description and send your updated resume Job Title: Application Specialist IV Experience : 7 to 12 years. Skills: Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development Must have significant end to end life cycle experience in implementing SAP SD Hands on configuration experience in: Pricing, Availability Checks, Credit and Risk management, output determination Sales, Foreign Trade and Customs, Billing, Shipping Reports and analysis and other general SD configuration Integration of SD modules with FI/CO, GTS, MM and WM modules Interfacing SAP with third party solutions specifically, tax bolt-on's - Vertex / Taxware, Fedex Shipping interface Planning and forecasting in SAP ABAP/IDOC processing Prior experience in service management/delivery and/or IT project management required Demonstrate strong architecture / solutioning skill Understanding of various technologies, communications and marketing principles. Knowledge of US / CA Pharma markets is desired. Knowledge of the Sanofi brands and business is a plus Good knowledge of applicable data privacy practices and laws Strong interpersonal, communication and presentation skills. Demonstrated ability to excel in cross functional teams with multiple stake holders. Must be able to maintain effective working relationships with internal and external business partners, suppliers, vendors, and consultants. Effective influencing skills and negotiating skills. Must know what satisfies customers and make customer satisfaction a high priority for self. Must possess sound interpersonal and information gathering skills and the ability to relate well to others at all levels throughout the organization. Must be results oriented, and demonstrate a “can-do” attitude - adaptability, flexibility and resourcefulness. Must demonstrate a commitment to company values. Ability to present ideas in business-friendly and user-friendly language. Highly self-motivated and directed. Keen attention to detail. Good analytical and problem-solving abilities. Experience working effectively in a team-oriented, collaborative environment SAP SD certification preferred Education: Bachelor's degree SAP SD Certification preferred Location: Bridgewater, NJ 55 Corporate Drive, Schedule: Start Date: 06/20/2016 Qualifications SAP SD, Application Specialist, MM, GTS and WM Additional Information Required Skills: SAP SD, MM, GTS, WM, Application Specialist Education: Bachelors degree (minimum)
    $78k-110k yearly est. 19h ago
  • IT Technician

    Marine 4.3company rating

    Remote support specialist job in Sparta, NJ

    Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are a journey of continuous growth - now looking for our next star - a passionate IT Technician. This position reports to the IT Supervisor and will work in Sparta, TN. About the position As an IT Technician of the Sparta, TN team, you will be involved in managing the IT ticketing system, ensuring timely resolution of issues, and maintaining accurate records of IT assets. This role involves daily review of help desk tickets, reporting critical issues, and maintaining documentation for standard operating procedures and software requirements. The IT Technician will handle asset management, troubleshooting, and maintenance tasks to support the smooth operation of IT services. Your main responsibilities Oversee the IT ticketing system, ensuring all issues and requests are logged and resolved promptly. Report any tickets older than two days to the IT Supervisor daily. Ensure all required fields are completed and solutions documented before closing tickets. Attach relevant screenshots to tickets. Report any critical issues that could impact production to IT Supervisor. Maintain an accurate inventory of all IT hardware, including location, asset number, MAC address, and assigned user. Tag new and existing equipment with asset numbers. Record and address any issues with tagged equipment, such as printers, scanners, laptops, etc. Build and maintain base PC configurations and related SOP documents. Ensure procedures are applied to tagged equipment and reviewed by the IT Supervisor. Create and maintain SOPs for IT operations, reviewed biannually by the IT Supervisor. Develop a Knowledge Base for issue resolution, referencing SOPs for detailed information. Record software requirements for each department, including version and update status. Maintain documentation on supported software. What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous - which gives you great possibilities to evolve with the company. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact
    $42k-92k yearly est. 60d+ ago
  • IT Technician

    Techflex Inc. 3.5company rating

    Remote support specialist job in Sparta, NJ

    Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team. Job Summary: The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of Information Technology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors. Essential Functions: IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently. Scope of Support:Resolve issues spanning a wide range of technologies, including: Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling. Operating Systems: Windows, mac OS, and Linux environments. Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications. Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports. Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues. System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates. Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed. Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki. Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support. Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance. Additional Responsibilities: Perform additional duties as assigned by direct supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge, Skills, & Capabilities Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users. Troubleshooting & Technical Aptitude: Strong troubleshooting and diagnostic skills across diverse IT environments. Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals. Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity. System Administration & Infrastructure: Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS. Experience supporting and administering Microsoft 365/Office 365 services. Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms). Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal. Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation. Mobility: Must possess a valid driver's license (required for potential travel between sites). Physical Requirements: Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs. Work Environment: Professional office environment. Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel. Occasionally exposed to noise level that is moderate to high. Education: Associate degree in relevant area of study preferred. CompTIA A+ preferred. Experience: At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.
    $32k-43k yearly est. Auto-Apply 54d ago
  • Fire Sprinkler Field Specialist - Fire Protection - Base Salary to 40.00/hour - South Plainfield, NJ

    Allsearch Recruiting

    Remote support specialist job in South Plainfield, NJ

    AllSearch Recruiting is searching for a Fire Sprinkler Field Specialist for our client in South Plainfield, New Jersey. The Fire Sprinkler Field Specialist will collaborate closely with Project Managers to ensure the successful execution of commercial and industrial sprinkler system projects. The Fire Sprinkler Field Specialist will be responsible for overseeing on-site installation and maintenance of fire sprinkler systems, coordinating daily field activities, and ensuring OSHA compliance with plans, NFPA 13 and related codes, safety standards, strong technical expertise, communication, and organizational skills. Responsibilities: Act as primary on-site technician for fire sprinkler projects installing, inspecting, testing, and servicing systems per fire codes and safety protocols to support life safety for industrial, commercial, pharmaceutical, and municipal clients in New Jersey and nearby areas. Coordinate with Project Managers on jobsites to handle daily field tasks like scheduling and updates, integrating sprinkler work with services such as fire extinguishers, alarms, suppression, SCBA, gas detection, CO2, oxygen, and more. Use field tools for sprinkler installation and maintenance on mechanical, electrical, and pneumatic systems, following safety procedures to address challenges and maintain our commitment to comprehensive life safety solutions. Complete service paperwork and update company software (Profit Zoom) accurately and on time for record-keeping and compliance across all service offerings. Handle on-call after-hours and regular emergencies with quick, reliable responses to ensure client safety and minimal disruptions as a trusted life safety provider in New Jersey and surrounding regions. Communicate proactively with departments, trade partners, inspectors, and stakeholders to resolve issues, execute projects smoothly, and deliver excellent customer service. Travel across New Jersey to project sites as needed, adapting to environments while following company standards and uniform policy to serve our industrial, commercial, pharmaceutical, and municipal clients effectively. Hours are Monday through Friday, 7: 00 AM - 4: 00 PM, and handle ON-CALL emergencies Qualifications: 2+ years in Water-Based Systems Layout, with demonstrated hands-on field installation and coordination experience on commercial or industrial sprinkler projects. Ability to read and interpret construction documents and sprinkler system plans Strong understanding of NFPA 13 and related codes OSHA 30 Certification or equivalent safety training Willing to travel throughout NJ as needed Comply with uniform policy Compensation: Base Salary in the 35.00 - 40.00/hour range MDV HSA 401k PTO Profit Sharing Summer Hours Program Life Insurance Long Term Disability #INDALL
    $41k-74k yearly est. 13d ago
  • Fire Sprinkler Field Specialist - Fire Protection - Base Salary to 40.00/hour - South Plainfield, NJ

    Allsearch Professional Staffing

    Remote support specialist job in South Plainfield, NJ

    Job Description Fire Sprinkler Field Specialist - Fire Protection - Base Salary to 40.00/hour - South Plainfield, NJ AllSearch Recruiting is searching for a Fire Sprinkler Field Specialist for our client in South Plainfield, New Jersey. The Fire Sprinkler Field Specialist will collaborate closely with Project Managers to ensure the successful execution of commercial and industrial sprinkler system projects. The Fire Sprinkler Field Specialist will be responsible for overseeing on-site installation and maintenance of fire sprinkler systems, coordinating daily field activities, and ensuring OSHA compliance with plans, NFPA 13 and related codes, safety standards, strong technical expertise, communication, and organizational skills. Responsibilities: Act as primary on-site technician for fire sprinkler projects installing, inspecting, testing, and servicing systems per fire codes and safety protocols to support life safety for industrial, commercial, pharmaceutical, and municipal clients in New Jersey and nearby areas. Coordinate with Project Managers on jobsites to handle daily field tasks like scheduling and updates, integrating sprinkler work with services such as fire extinguishers, alarms, suppression, SCBA, gas detection, CO2, oxygen, and more. Use field tools for sprinkler installation and maintenance on mechanical, electrical, and pneumatic systems, following safety procedures to address challenges and maintain our commitment to comprehensive life safety solutions. Complete service paperwork and update company software (Profit Zoom) accurately and on time for record-keeping and compliance across all service offerings. Handle on-call after-hours and regular emergencies with quick, reliable responses to ensure client safety and minimal disruptions as a trusted life safety provider in New Jersey and surrounding regions. Communicate proactively with departments, trade partners, inspectors, and stakeholders to resolve issues, execute projects smoothly, and deliver excellent customer service. Travel across New Jersey to project sites as needed, adapting to environments while following company standards and uniform policy to serve our industrial, commercial, pharmaceutical, and municipal clients effectively. Hours are Monday through Friday, 7:00 AM - 4:00 PM, and handle ON-CALL emergencies Qualifications: 2+ years in Water-Based Systems Layout, with demonstrated hands-on field installation and coordination experience on commercial or industrial sprinkler projects. Ability to read and interpret construction documents and sprinkler system plans Strong understanding of NFPA 13 and related codes OSHA 30 Certification or equivalent safety training Willing to travel throughout NJ as needed Comply with uniform policy Compensation: Base Salary in the 35.00 - 40.00/hour range MDV HSA 401k PTO Profit Sharing Summer Hours Program Life Insurance Long Term Disability #INDALL
    $41k-74k yearly est. 24d ago
  • Technical Support Engineer

    Cellebrite DI Ltd. 4.0company rating

    Remote support specialist job in Morristown, NJ

    About Cellebrite: Cellebrite's (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite's AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite's digital forensic and investigative solutions-available via cloud, on-premises and hybrid deployments-to close cases faster and safeguard communities. To learn more, visit us at ******************* ****************************************** and find us on social media @Cellebrite. Position Overview: Cellebrite is looking for a Technical Customer Support Engineer based within our Morristown, NJ Location (HYBRID Role). This candidate will have technical support background and experience in supporting Software Solutions for our customers in the Americas region. * Troubleshoot to resolve technical issues on Cellebrite solutions for our customers, use Phone / E-mail / Chat services to support customers, use CRM for Case management * Handle cases remotely. * Directly communicate with customers or partners during troubleshooting through to issue resolution * Cooperate and communicate closely with all internal teams within Cellebrite. * Follow established SLA & KPI. Requirements Requirements: o Hands on experience with: * Windows Workstation / application support -Advanced * Networking services and products -Intermediate o At least 2 years of experience in technical support or IT support o At least 2 years of experience in supporting Software solutions o Excellent hands-on problem-solving skills and follow through in both one-on-one and group situations. o Outstanding Soft Skills, communication on both written and verbal o Proven customer experience with technical orientation o Fast and Agile learning skills as our technology evolves constantly and quickly o Responsible personality to handle support case from open to close. o Ability to Multitask and function appropriately under stressful conditions. An advantage * Knowledge / Certifications - AWS/ MS Cloud services / CCNA / MCSA etc.) * knowledge in databases - SQL, Scripting * Experience in Mobile Cellular world * Experience in SaaS environments - Supporting infrastructure. * Knowledge of mobile phone OS (iOS, Android…) Skills & Qualities: * Passionate about support and helping customers, Take the lead attitude, and strive to solve problems for others. * Good communication skills (oral and written) * Hold Yourself accountable, High level of responsibility * Ability to work both in a team environment and individually. * Coordination skills in Project, Monday Board, Salesforce Languages & Other Requirements * Native English Spoken and Written * Spanish and / or Portuguese would be Highly beneficial Personal Characteristics
    $68k-96k yearly est. 60d+ ago
  • IT Technician

    Techflex Inc. 3.5company rating

    Remote support specialist job in Sparta, NJ

    Job Description Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team. Job Summary: The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of Information Technology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors. Essential Functions: IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently. Scope of Support:Resolve issues spanning a wide range of technologies, including: Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling. Operating Systems: Windows, mac OS, and Linux environments. Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications. Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports. Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues. System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates. Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed. Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki. Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support. Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance. Additional Responsibilities: Perform additional duties as assigned by direct supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge, Skills, & Capabilities Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users. Troubleshooting & Technical Aptitude: Strong troubleshooting and diagnostic skills across diverse IT environments. Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals. Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity. System Administration & Infrastructure: Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS. Experience supporting and administering Microsoft 365/Office 365 services. Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms). Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal. Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation. Mobility: Must possess a valid driver's license (required for potential travel between sites). Physical Requirements: Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs. Work Environment: Professional office environment. Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel. Occasionally exposed to noise level that is moderate to high. Education: Associate degree in relevant area of study preferred. CompTIA A+ preferred. Experience: At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.
    $32k-43k yearly est. 25d ago
  • Fire Sprinkler Field Specialist - Fire Protection - Base Salary to 40.00/hour - South Plainfield, NJ

    Allsearch Professional Staffing

    Remote support specialist job in South Plainfield, NJ

    AllSearch Recruiting is searching for a Fire Sprinkler Field Specialist for our client in South Plainfield, New Jersey. The Fire Sprinkler Field Specialist will collaborate closely with Project Managers to ensure the successful execution of commercial and industrial sprinkler system projects. The Fire Sprinkler Field Specialist will be responsible for overseeing on-site installation and maintenance of fire sprinkler systems, coordinating daily field activities, and ensuring OSHA compliance with plans, NFPA 13 and related codes, safety standards, strong technical expertise, communication, and organizational skills. Responsibilities: Act as primary on-site technician for fire sprinkler projects installing, inspecting, testing, and servicing systems per fire codes and safety protocols to support life safety for industrial, commercial, pharmaceutical, and municipal clients in New Jersey and nearby areas. Coordinate with Project Managers on jobsites to handle daily field tasks like scheduling and updates, integrating sprinkler work with services such as fire extinguishers, alarms, suppression, SCBA, gas detection, CO2, oxygen, and more. Use field tools for sprinkler installation and maintenance on mechanical, electrical, and pneumatic systems, following safety procedures to address challenges and maintain our commitment to comprehensive life safety solutions. Complete service paperwork and update company software (Profit Zoom) accurately and on time for record-keeping and compliance across all service offerings. Handle on-call after-hours and regular emergencies with quick, reliable responses to ensure client safety and minimal disruptions as a trusted life safety provider in New Jersey and surrounding regions. Communicate proactively with departments, trade partners, inspectors, and stakeholders to resolve issues, execute projects smoothly, and deliver excellent customer service. Travel across New Jersey to project sites as needed, adapting to environments while following company standards and uniform policy to serve our industrial, commercial, pharmaceutical, and municipal clients effectively. Hours are Monday through Friday, 7:00 AM - 4:00 PM, and handle ON-CALL emergencies Qualifications: 2+ years in Water-Based Systems Layout, with demonstrated hands-on field installation and coordination experience on commercial or industrial sprinkler projects. Ability to read and interpret construction documents and sprinkler system plans Strong understanding of NFPA 13 and related codes OSHA 30 Certification or equivalent safety training Willing to travel throughout NJ as needed Comply with uniform policy Compensation: Base Salary in the 35.00 - 40.00/hour range MDV HSA 401k PTO Profit Sharing Summer Hours Program Life Insurance Long Term Disability #INDALL
    $41k-74k yearly est. 60d+ ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Clinton, NJ?

The average remote support specialist in Clinton, NJ earns between $27,000 and $74,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Clinton, NJ

$45,000
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