Remote support specialist jobs in Concord, NC

Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. Report on Workstation image deployments and patch compliance metrics Salary Range: $60,000 $70,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

IT Support Engineer - Windows 11 / M365 (Contract) Duration: 3-Month Contract We are seeking a hands-on IT Support Engineer to join a fast-paced enterprise environment in Charlotte, NC. This role will play a key part in supporting a Windows Hello deployment project while delivering high-touch end-user support for a high-profile user base. Key Responsibilities Project & Technical Support Support the deployment and implementation of Windows Hello across the enterprise Provide hands-on support for Windows 11 environments Troubleshoot and support Microsoft 365 (M365) services and applications Perform Active Directory (AD) and Azure Active Directory (Azure AD) administration Support device management using Intune Provide support for System Center Configuration Manager (SCCM) Assist with iOS device management and support End-User Support & Customer Service Deliver exceptional customer service while minimizing business disruption Troubleshoot and resolve escalated technical issues Escalate unresolved problems to appropriate teams when necessary Identify recurring issues and recommend service improvements Collaboration & Documentation Partner with infrastructure, security, and business teams to provide seamless support Participate in team meetings and knowledge-sharing sessions Contribute to documentation, training materials, and process improvements Required Skills & Experience Technical Skills Hands-on experience supporting Windows 11 Strong experience with Microsoft 365 Working knowledge of Active Directory and Azure AD Experience supporting SCCM Experience with Intune / MDM Knowledge of iOS device management Familiarity with ITIL processes and best practices Professional Skills Proven experience supporting users in fast-paced, high-visibility environments Excellent communication and interpersonal skills Strong analytical and problem-solving abilities with a focus on root cause analysis USC and GC W2 employees only. No 3rd parties

Infrastructure Analyst | Longterm Contract | Hybrid in Charlotte, NC Optomi, in partnership with a leading enterprise organization, is seeking an experienced Infrastructure Analyst to join their team in Charlotte, NC (Hybrid)! This role supports Microsoft productivity and collaboration tools-including Exchange, SharePoint, Teams, and OneDrive-while providing advanced technical leadership across application design, implementation, troubleshooting, maintenance, and improvement initiatives. The ideal candidate is a seasoned analyst capable of working independently, driving platform enhancements, and serving as a subject matter expert on complex issues and projects. Experience of the right candidate Bachelor's degree in Computer Science or related field 5-10 years of experience in application development and/or application support Experience supporting Microsoft tools: Exchange, SharePoint, Teams, OneDrive Background managing large assignments and leading smaller technical projects Strong skills in requirements analysis, design, coding, testing (unit/system/integration), documentation, and implementation Ability to work independently, prioritize multiple tasks, and meet tight deadlines Understanding of client/server architecture and object-oriented design Experience supporting vendor-installed applications Excellent oral and written communication skills and strong teamwork abilities Desired: Experience working in Agile environments Ability to collaborate with stakeholders with differing priorities Strong problem-solving skills delivering reliable, high-quality solutions Familiarity with SDLC and experience leading others in its use Experience with schema/database design and enterprise standards Responsibilities of the right candidate Lead troubleshooting efforts and resolve complex technical issues independently Support, maintain, and work with vendors for break-fix, patches, upgrades, and service packages Coordinate and perform routine maintenance-patches, service packs, upgrades-with operations and DBA teams Utilize Agile or waterfall methodologies for application development and maintenance; act as SME or Technical Lead Identify and design platform improvements, defining upgrade/change processes and cadence Facilitate automation and guide teams in proper use of cloud technologies Research emerging technologies and recommend solutions at the application or integration level Design modifications based on business requirements and coordinate development efforts Process change requests and produce QA documentation for implementations Thoroughly document work and follow established procedures Communicate downtimes, changes, issue status, and defects clearly across IT and business users Present complex technical topics in a clear, understandable format Facilitate meetings, provide direction to team members, and build strong cross-functional relationships Demonstrate strong interpersonal skills (listening, negotiation, conflict management) Manage stress, adapt to change, and maintain a positive and effective work style Know when to escalate issues and communicate status updates appropriately

Compensation: $18-22 per hour Mobile Help Desk Support Inceed has partnered with a great company to help find a skilled Mobile Help Desk Support professional to join their team! This is an exciting full-time opportunity for a candidate with telecommunications experience and expertise in mobile devices. The role is perfect for someone who thrives in dynamic environments, enjoys solving complex issues, and excels in customer service. The selected candidate will play a critical role in assisting users with hardware, network connectivity, device configuration, and troubleshooting mobile operating systems such as Android and iOS. Responsibilities: Respond to and resolve user requests for assistance via phone, email, and text messaging. Provide initial analysis and resolution for incidents and service requests submitted by internal users. Utilize help desk tracking software for efficient issue resolution. Required Qualifications & Experience: Proven ability to follow defined processes and seek advice when necessary. Previous experience in customer support, call center, or similar roles. Experience supporting business desktop/laptop and mobile devices, including troubleshooting and configuration of mobile devices. Nice to Have Skills & Experience: Familiarity with IT knowledgebase software and end-user documentation. Strong communication skills for interfacing with management and technical resources. Experience in maintaining poise and humor in stressful situations. Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance. Voluntary and long-term disability insurance. Paid time off, 401(k), and holiday pay. Weekly direct deposit or pay card deposit. Other Information: Candidate must be available Monday through Friday, 7:00 AM to 8:00 PM EST. The position offers opportunities for growth and exposure to advanced technical environments. Applicants must have strong problem-solving and customer service skills. If you are interested in learning more about the Mobile Help Desk Support opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Title: Infrastructure Analyst IV Structure: 12-Month Contract Pay: 55/hr Client: Fortune 150 Company Job Description: Brooksource is seeking an Infrastructure Analyst to join our clients Infrastructure team at McQuire Nuclear Station. This role is critical to supporting a containerization initiative leveraging VMware Tanzu and Linux systems in a highly regulated, nuclear-sensitive environment. While not nuclear-restricted, this position requires adherence to elevated security and compliance standards. They will work closely with a Lead Linux Engineer and collaborate with VMware resources to design, deploy, and optimize containerized environments. This is a hands-on technical role with minimal customer-facing interaction, ideal for someone who thrives in a structured, behind-the-scenes environment. Key Responsibilities: Manage and maintain Linux-based systems: planning, installation, configuration, maintenance, and optimization. Deploy, configure, and manage containerized environments using Kubernetes/Tanzu. Collaborate with VMware team to spin up servers and storage for containerization projects. Understanding of VMware Cloud Foundation and container integration (VMware VCF 9) Troubleshoot and resolve system and application issues. Ensure compliance with cybersecurity standards for nuclear-sensitive data. Optimize infrastructure for scalability and reliability. Excellent problem-solving and communication skills Preferred Skills: Familiarity with configuration management tools (e.g., Ansible) Ability to deploy, monitor, and optimize clusters within Elasticsearch Experience in regulated or sensitive-data environments Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Reporting to the Director of Operations & Technology and consistent with the mission of Girls on the Run International, the Systems Support Specialist is responsible for training councils how to use technology systems, performing technical troubleshooting, and providing administrative support for the learning management system, RacePlanner, web sites, NetSuite, and the Intranet. This position is also responsible for new computer set up and determining the IT needs of HQ and subsidiary council employees. PRINCIPLE RESPONSIBILITIES: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. TECHNICAL SUPPORT: · Serve as the LMS Administrator for GOTR Learning Academy and subject matter expert for RacePlanner · Serve as primary contact for council web site CMS questions and NetSuite (non-accounting related) questions · Manage Intranet content and provide support to HQ users · Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and screen sharing sessions · Collaborate with product development teams, participate in product testing, and provide feedback when necessary · Create and maintain the LMS governance document as new features are released · Contribute content to the tech support knowledge base · Act as moderator for Connect Learning Communities (LMS) and Podio group (RacePlanner) TRAINING: The following items relate to all software supported by the Systems Support Specialist · Stay informed about newest product releases, make recommendations about which releases are beneficial to the organization · Develop and deliver training for new product features · Recommend timeline for implementation of new product features · Schedule regular communications with councils featuring ways to use new and existing software tools · Deliver software new user and refresher trainings · Write/update training manuals and user guides · Identify super users from the field and leverage them to test new features, train other users LMS ADMINISTRATION · Upload and test learning content and other curricular materials to the LMS · Set up new learning events in the LMS and maintain training event listing · Maintain learning course catalog and training resources housed within the LMS · Manage user access to the system including the API between RacePlanner and Cornerstone, bulk user uploads/deactivations, and password resets · Work with VP of Programming and Director of Professional Development to create curriculum tracks and assign training · Work with VP of Quality & Evaluation to collect and analyze data to assess training completion rates and other pertinent training metrics for councils and GOTRI as needed · Manage regular internal LMS reporting for GOTRI staff ADMINISTRATIVE SUPPORT: · Identify business and technical needs of employees and make recommendations about software requirements · Order computers, peripheral equipment, and software · Coordinate set up of computers with IT Vendor · Manage phone system for HQ including connecting the patch panels and programming extensions · Prepare work spaces for new user IT needs GENERAL RESPONSIBILITIES: · Serve as a Girls on the Run role model, exhibiting GOTR core values and working to help achieve the GOTR mission · Develop positive relationships with council directors, volunteers, board members, community members and staff. · Any other duties deemed necessary by the Director of Operations & Technology Qualifications REQUIRED SKILLS: · Graduation from a two-year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role One year of IT customer service experience for a variety of computer systems Experience updating and supporting websites using website content management systems Excellent written and verbal communication skills required Ability to learn new software quickly Ability to work with users of all skill levels Enjoys problem solving Experience using Microsoft Office products Ability to develop and deliver technical training in a virtual environment PREFERRED SKILLS: · Familiarity with Cornerstone on Demand or another Learning Management System Knowledge of HTML code Experience with Camtasia or Movavi video software Experience with VOIP and analog phone systems Experience wiring patch panels Additional Information Hours of support are Monday through Friday from 8:30 am to 5: 30 pm with the ability to work longer hours during peak demand times. This position is located in the GOTRI office in Charlotte, NC.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: Charlotte, NC Duration: 1 month Job Description: · Level 2 Deskside Tech- with strong PC skills. · Troubleshoot hardware and software for mac and PC. · OS troubleshooting, Office 365, Outlook, basic networking and printing. · Strong communication skills. Additional Information For more information, Please contact Shubham ************

Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world. The Team Leader, IT On-site Support Services - North America is a hands-on team lead responsible for leading and coordinating on-site IT support operations in North America. This role ensures high-quality technical support for end-user devices, infrastructure, and workplace technologies, while managing a team of IT support specialists. The Team Lead will collaborate with global IT counterparts, third-party service providers, and internal stakeholders to deliver seamless support services and drive continuous improvement. Responsibilities Lead and manage regional on-site IT support teams, ensuring timely and effective resolution of technical issues. Oversee installation, configuration, and maintenance of PCs, mobile devices, IP phones, scanners, label printers, and other IT hardware. Monitor the North America IT incident queue to ensure prompt service delivery, ensuring compliance with Service Level Agreements. Develop and enforce standard operating procedures for incident response, service request handling, and escalation protocols. Manage vendor relationships and third-party support contracts for on-site services. Maintain accurate documentation of support activities, asset inventories, and configuration records. Support onboarding and offboarding processes, including device provisioning and decommissioning. Manage software updates, ensuring systems are up-to-date. Travel as needed to support remote sites and ensure consistent service delivery. Perform other duties as assigned. Qualifications EDUCATION & EXPERIENCE: Bachelor's degree in Information Technology or other relevant discipline preferred, or equivalent experience in IT required. 10+ years or more related IT experience. Knowledge of relevant operating systems - Windows, Mac, iOS. Technical competency with printer, scanner and other hardware devices. Experience working with Active Directory, Group Policy. Knowledge of video conferencing concepts. Basic Knowledge of networking technologies. COMPETENCIES: Strong verbal and written communication skills. Strong leadership and communication skills. Comfortable working with Business leaders. Excellent problem-solving skills.

We're looking for a detail-oriented and customer-focused Industrial Air Applications Specialist to join our team. In this role, you'll serve as a key point of contact for our distributors and internal sales team, offering product guidance and resolving technical issues with efficiency and clarity. You'll work closely with technical colleagues and the Quality Assurance team to ensure customers have the best experience while using our products. Responsibilities * Provide timely and professional support to customers via phone, email, Teams or in person. * Troubleshoot technical issues and escalate complex cases to the appropriate internal teams. * Work closely with QA/QC to validate product conformance by pneumatic testing, dimensional measuring and visual inspection. * Log customer interactions, feedback and issues in CRM. * Learn and understand competitive landscape. * Assist distributors with creating the most cost-effective solutions to meet their customers' needs. * Identify opportunities for product or process improvement. Requirements * Experience with Microsoft Teams, Excel, Word & PowerPoint. * Ability to read Imperial and Metric measurements. * Ability to use hand tools i.e. cordless drills, impact wrenches tubing cutter & miter saws. * Capable of lifting 50lbs. * Experience in the compressed air industry is a plus but not required. * Some travel required. #manycompaniesoneteam #FCGcareers #flowcontrolgroup

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world's largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts. If you are self-motivated and mission driven with a ‘can do' mindset and see solutions where others may see problems, come and grow with us! The Role: Responsibilities include, but are not limited to, the following: This is an office-based position in Charlotte, NC, and requires in-office attendance five days a week, Monday through Friday. Start and follow-up on documentation during the lease application process Sends required documentation to future residents including funds due, resident orientation and other communication Accurately documents interactions in CRM system Complete underwriting process and coordinate lease completion and signing with Portfolio Manager Receive residents via a high-touch transition from lease execution to move-in orientation and serve as the point of contact for prospects in that phase Manage Housing Choice Voucher applications by collecting necessary documentation and inspections by meeting inspectors at home if necessary Maintains up to date on knowledge of Company policies and procedures Responsible for maintaining a high degree of customer service and competency level in all prospect and resident interactions, whether over the phone or email, or through formal written communication Work collaboratively with team members Other activities as assigned by your manager Qualifications and Experience High School Diploma or GED equivalent required One (1) to two (2) years of sales and customer service-related experience preferred Ability to manage confidential information in a professional manner Solid working knowledge of the Microsoft Office suite including Excel, Word and Outlook is required Valid Driver's license required Real Estate license is not required, though is desirable Impeccable detail orientation, with excellent organization skills Good time-management, able to consistently meet goals and deadlines without sacrificing quality Ability to operate effectively in a fast-paced work environment We seek applicants who are proactive, self-directed, and highly motivated Additional Information. The role will require: Regular typing, talking, hearing, seeing, reaching, and repetitive motion Routine use of standard office equipment and computers That all duties are performed in a professional and safe manner Standard workdays are Monday through Friday 9:00am - 6:00pm with occasional evening and weekend overtime hours Please do not rely on compensation estimates for our jobs that are posted on sites other than our direct website as these may be misleading. About Evergreen Residential Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City. The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen. Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business - for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health. Our cornerstone values - Accountability, Transparency and Partnership - are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions. Equal Opportunities and Other Employment Statements We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.

Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at all race & test events. Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. Analyze trends to prevent future problems and implement failover options. Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. Ability to wire and test network and coax wires. Ability to diagnose radio and antenna issues. Additional duties may be assigned. Qualifications 2-4 years of Systems Administration experience. Associates degree in engineering or technology-related field, or comparable work experience. Ability to lift 40-plus pounds without restrictions. Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. Exceptional level of organization and attention to detail. Ability to work in high-pressure situations and with minimal supervision. Self-starter and highly motivated to succeed. Excellent customer service skills. A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.

A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office. Duties & Responsibilities: IT Support Services: - Provide PC -related issue resolution. - Maintain inventory and perform updates. - Manage network infrastructure, including routers, switches, firewalls, and load balancers. - Set -up and maintain an LDAP server for user accounts. - Set up and maintain Virtual Machine servers. - Ensure server room management (backups, updates, security patches). - Implement shared file storage solutions with user access controls. - Define and manage user permissions for file shares. - Support employee desktops and laptops (OS installation, updates, troubleshooting). Instructional Duties: - Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis). - Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup). - Design, develop, deliver, evaluate, and modify courses to meet student needs. - Collaborate with faculty, staff, students, and clients to design training programs. - Create and maintain standardized system images for student computers. Requirements - Secret Clearance Required - Top Secret Clearance Required - Military experience desired

Join a Team That's Got Your Back At Nexis Builds, we don't just build structures; we build careers, opportunities, and strong teams. As our Remote IT Technician, you wont just be fixing technical issues; you'll be the go-to person making sure our employees have everything they need to work smoothly, no matter where they are. If you love solving problems, working with people, and keeping things running behind the scenes, this role is for you. What's in It for You? Great work deserves great rewards. Here's what you can expect: Competitive Pay We appreciate your skills and make sure you are compensated fairly. Fully Remote Work from wherever you're most productive while staying connected with an awesome team. Comprehensive Health Benefits Medical, dental, and vision plans to keep you and your family covered. Career Growth We invest in our people. Get access to training, certifications, and development opportunities. Paid Time Off & Holidays Work-life balance matters. Take time off when you need it. Tech Stipend Well make sure you have the tools you need to do your job. A Supportive Team You'll work with a friendly IT team that values collaboration, innovation, and problem-solving. What You'll Be Doing - Helping employees with IT issues hardware, software, networks, and everything in between. - Setting up and maintaining accounts, security settings, and company devices. - Installing software, troubleshooting bugs, and keeping things running smoothly. - Working with the IT team to improve systems and make things more efficient. - Teaching employees IT best practices so they can work smarter. - Keeping track of IT requests, solutions, and processes to build a strong knowledge base. What We are Looking For - 2+ years of experience in IT support, help desk, or a similar role. - Strong troubleshooting skills with Windows, mac OS, and cloud-based apps. - Experience with remote desktop tools, VPNs, and IT security best practices. - Ability to explain tech stuff in a simple, easy-to-understand way. - A problem-solver who thrives in a fast-paced environment. - A team player who enjoys working with others and sharing knowledge. Why You'll Love Working Here At Nexis Builds, we believe in teamwork, learning, and balance. You won't just be "the IT person" you'll be a valued team member who helps keep everything running. We take care of our people because we know happy employees build great companies. Ready to be part of a team that values you? Apply now!

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics JOB SUMMARY The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services. The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers. Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends. WHAT YOU'LL BE DOING • Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems. • Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process • Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations. • Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. • Acts as a liaison between users, IT suppliers, and contractors. • Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members. • Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers. • Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching. • Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control. • This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization EXPERIENCE & SKILLS TO BE CONSIDERED • Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience. • Required Knowledge and Experience with below systems and applications: • Helpdesk / Customer Service environment • Common knowledge of IT hardware, networking, industry-standard applications, and best practices: o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup o Network Infrastructure and Configurations o Workstation Imaging and automated software deployment • Microsoft Solutions: o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure • Operating Systems: o Windows 10, Android OS, and iOS • Management Tools and Systems: o Mobile device management software (Intune, ManageEngine o VMware applications o Remote desktop support (ScreenConnect, RDP, etc.) o ManageEngine - OS Deployer, EndPoint Central • Preferred Knowledge and Experience with below: • Teams (voice/video) • Meraki Dashboard - Firewall and Networking • Anti-virus software/spam filtering • M365 & Azure Administration • PowerShell • Strong Customer Service and Communication Skills: • Empathy and listening • High external structure - the ability to work independently and self-manage. • Ability to effectively collaborate and communicate with a remote team • Desire to help others. • Effectively communicate with both technical and non-technical users • Clear oral and written communications • Must manage multiple priorities simultaneously and ensure consistent, high-quality results. • Must have great attention to detail and follow-through skills. • Understanding of business fundamentals and company culture and their interface with technology solutions. • Strong organizational and administrative skills. • Excellent analytical and reasoning skills. BENEFITS *Eligible after 30 days of employment **Eligibility timing is based on plan rules · Medical/Health Insurance* o HSA or FSA depending on the plan enrolled o Prescriptions o Health Advocacy · Dental Insurance* · Vision Insurance* · Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid · Employee Assistance Program* · 401K with a company match** · Profit Sharing** o 2x/year - eligibility after 6 and 12 months WORKING CONDITIONS While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car. PHYSICAL REQUIREMENTS While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We work to protect the health of our water, our Earth and those who depend on them now and in the future. What good is a job without great benefits to reward your hard work? Here are some highlights of what Synagro has to offer: * 15 days paid time off * 10 Holidays * Medical/Dental/Vision (within 30 days of hire) * Health Saving Account (HSA) with company match * Flexible Spending Account (FSA) * 401(k) with company match (fully vested upon hire) * Career growth and promotional opportunities * Tuition Reimbursement JOB SUMMARY Provide compliant, cost-effective land-base management and value-added environmental services which include (but not limited to): land sourcing and permitting; nutrient management planning (NMP) and mapping; technical support for operational compliance and product use; logistics and source destination management; regulatory monitoring and reporting. This position will be servicing the Lancaster SC, Chester SC, York SC, Fairfield SC, Anson NC, and Cleveland NC. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES 1. Manage land-base inventory to meet operational requirements and provide strategic growth for the business 2. Prepare permit applications and NMP's as needed for sites. This may include, but is not limited to: Soil and biosolids sampling, analytical interpretation and waste characterization, geo-mapping services, interpretation of soil, tax and topographical maps; and applicable regulations to determine land base acceptability and compliant product use 3. Facilitate compliance with all regulatory and permit conditions including frequent monitoring and reporting 4. Provide technical information and presentations to farmers, regulatory agencies, municipal clients and the general public as needed 5. Participate in professional and agricultural organizations as assigned 6. Develop and maintain strong relationships with current and future customers and regulators. 7. Serve as a brand advocate and ambassador in every interaction with clients and the public as well as trade show. 8. Perform work in a safe manner while recognizing safety hazards and improved processes/procedures. KNOWLEDGE/SKILLS/ABILITIES 1. Knowledge of biosolids and other residuals management practices and regulations 2. Knowledge of concepts, practices, procedures, methods and techniques used in agricultural and/or farming operations 3. Strong written and verbal communication skills and be able to effectively communicate with all levels of personnel including executive management and customers 4. Demonstrated strong interpersonal, problem solving and relationship building skills 5. Superior organizational and analytical skills with keen attention to detail and quality 6. Technology Savvy 7. Ability to prioritize and multi-task in a flexible, fast paced and challenging environment 8. Ability to travel EDUCATION/EXPERIENCES 1. Minimum of 2 years' experience in Agricultural, Silvicultural or Environmental field with an Associate's degree 2. Bachelor's degree in Agriculture or Environmental Science preferred 3. Capable of certifying in an agricultural science discipline 4. Valid driver's license 5. Safe driving record: No serious tickets or accidents in last 5 years or DWI/DUI in last 10 years WORKING CONDITIONS/PHYSICAL REQUIREMENTS 1. Talking, Hearing, Seeing, Standing, Sitting, Walking. 2. The worker is subject to outside environmental conditions: No effective protection from weather 3. The worker is subject atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases, or poor ventilation. 4. The worker is subject to hazards: Includes a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to bio-solids 5. This position requires travel and overtime. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all essential job functions, knowledge, skills, abilities, efforts, and physical or working conditions associated with a position. AA/EOE/M/F/D/V We thank all individuals for their interest in Synagro however only those selected for interviews will be contacted.

Technical Support Engineer BH Job ID: 3490 SF Job Req ID: 16282 Job Title: Technical Support Engineer About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: The Technical Support Engineer is responsible for providing post sales technical support on air product lines for the authorized local service providers. Reporting to the regional Technical Support manager of a designated product range, this position is responsible for providing support for service network, supporting Technical Training as a subject matter expert and leveraging technology, to maximize customer satisfaction, loyalty and retention to assure company business goals are achieved. This role collaborates with other regional Technical Support teams and enables capability between regions. Responsibilities: * Acquire subject matter expertise in assigned air products and maintain expertise. * Represent Training and Technical Support on new product development teams. * Demonstrated ability to address conflict or opposing opinions and maintain a professional and cooperative temperament with internal and external customers. * Provide technical support for the field support organizations (IRCC's and Distribution) and directly to customers as required via phone, emails and customer site visits. * Support contact management capability for interaction with channel field technicians in support of resolving complex product and system issues impacting our customers. * Provide problem solving in a technical support role. * Load repetitive quality / reliability issues into QRMSa. * Compile technical bulletins fault trees and troubleshooting guides to ensure field personnel have access to latest updates / reference data. This includes contributing to the Knowledge Base to improve field connectivity and effective troubleshooting, through all mode of multimedia. * Communicate with peers, Engineers, Operations and Management to understand product specifications and root causes of issues. * Mentor Product Support team members by enhancing the professional and technical skills. * Support the development and implementation of "state-of-the -art" practices and technology and solutions to achieve operational excellence and customer support 24/7. * Engaged in New Product Development activities such as design and reliability, field trial testing/feedback, field upgrades training / technical support capability of new technology. * Participates in the activities of global expertise network leaders to drive TechDirect knowledge management execution; improve technician effectiveness with faster access to solutions and knowledge base. * Global Multi-media technical solution authoring and deployment. * Occasional delivery of air product technical training to customer centers, distributors, and customers. * Perform setup/teardown/storage, troubleshooting, and maintenance of classroom equipment. * Scope & Dimensions: Fiscally responsible for equipment valued around $50,000 + USD. 70% Phone, 20% Reliability / Projects, 10% Training (Phone Calls 5-20 per day). Requirements: * High School Diploma or G.E.D. * 5+ years of experience working with and troubleshooting industrial equipment. * Experience effectively acting on own initiative with minimal supervision. Preferences: * EPA 608 certification. * Experience with B2B or channel distribution. * Experience working with refrigerated dryers and/or desiccant dryers. Core Competencies: * Strong communication skills: written, presentation, verbal. * Customer focused. * Self-motivated, high initiative, self-directed. Travel & Work Arrangements/Requirements: Onsite What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************

Infrastructure Analyst | Long- term Contract | Hybrid: Charlotte, NC Optomi, in partnership with a leading enterprise organization, is seeking an experienced Infrastructure Analyst to join their team in Charlotte, NC (Hybrid)! This role supports Microsoft productivity and collaboration tools-including Exchange, SharePoint, Teams, and OneDrive-while providing advanced technical leadership across application design, implementation, troubleshooting, maintenance, and improvement initiatives. The ideal candidate is a seasoned analyst capable of working independently, driving platform enhancements, and serving as a subject matter expert on complex issues and projects. Duties & Responsibilities: Lead troubleshooting efforts and implement fixes for assigned platforms; independently resolve complex issues. Partner with vendors to support and maintain applications (break-fix, patches, upgrades, service packages). Coordinate and perform routine maintenance such as patching, service pack deployments, and upgrades in collaboration with operations and database teams. Apply both waterfall and agile methodologies for application development and maintenance; serve as SME or Technical Lead. Identify, design, and deliver platform enhancements; define upgrade and change management processes. Promote platform automation and guide teams in the effective use of cloud technologies. Research emerging technologies and make recommendations at the application and integration level. Design system modifications based on business requirements and coordinate development efforts. Process Change Requests and support QA documentation for implementations and operational changes. Document work thoroughly and follow established procedures. Clearly communicate downtimes, changes, status updates, issues, and defects to users and IT leadership. Present complex technical topics in a clear, understandable way. Facilitate meetings and provide direction to team members and stakeholders. Build and maintain strong working relationships across all business levels. Demonstrate strong communication, listening, negotiation, and conflict-management skills. Prioritize work based on business needs and guide team activities accordingly. Independently research issues, multitask effectively, and meet tight deadlines. Work both independently and collaboratively with minimal supervision. Maintain professionalism, confidence, and composure in high-pressure situations. Recognize when to escalate issues and provide timely status updates. Required Qualifications: Bachelor's degree in Computer Science or a related field 5-10 years of experience in application development and/or application support Experience managing large assignments and leading small projects Strong abilities in requirements gathering, design, coding, testing (unit, system, integration), documentation, and implementation using standard methodologies Ability to adapt quickly within a rapidly changing IT environment Proven success meeting tight deadlines and independently prioritizing multiple tasks Knowledge of client/server concepts and object-oriented design Experience supporting vendor-installed applications Effective written and verbal communication skills with strong teamwork and interpersonal strengths Desired Qualifications: Experience working within large programs and Agile environments Ability to collaborate with cross-functional stakeholders and balance competing priorities Experience supporting Microsoft collaboration tools (Exchange, SharePoint, Teams, OneDrive) Strong analytical and problem-solving skills with a record of delivering high-quality solutions Advanced coding skills in commonly used enterprise languages Knowledge of the System Development Life Cycle (SDLC) and ability to guide others in its use Experience with schema/database design, enterprise standards, and process compliance

Dispatch Technician Fully Onsite + Travel Rate: $40/hr + parking/mileage reimbursement PART-TIME Contract (On call/ As needed) Hours are not guaranteed week by week as break/fixes are hard to forecast. Usual shifts will be when the site is closed for the day, meaning early morning or late night shifts. Interview and Onboarding Requirements 15-20 min Intro Phone Call with Agency Recruiter 15-30 min 2nd Round Video Call with Agency Recruiter 15-minute Final Round Video Call with Agency Account Executive Offer / Onboarding - including a background check and drug screening Multi-step paid virtual training, prior to starting REQUESTED COMPETENCIES 1-3 years of related experience with installation and servicing (i.e. Basics for On-Site Repair) Must have strong knowledge of electronic and mechanical assemblies (i.e. General Contractor or machinist experience, etc.) Excellent troubleshooting skills, and excellent written/verbal communication skills. Can navigate various system modalities independently Can diagram assemblies and systems readily Strong computer skills/knowledge specifically with Windows 10 environment or earlier (see: Skills in Windows ) Availability conditions; training schedule and dispatches REQUIREMENTS 1-3 years minimum professional experience in related field Experience providing technical servicing for related technology and/or products or services Familiarity with remote desktop or virtual desktop systems Familiarity with learning management system navigation (includes eLearning) Candidate must be comfortable acquiring their own tools for this position 3/16 T-Handle, 3/8' Drive set, 4ft level, Digital Angle Guage, Fiber Cleaner, Hex Set, Mallet, Metal T-Square Ruler, Micro Cutter, Non-Contact Voltage Tester, POE tester, Precision Driver Set,Safety Glasses, USB meter, Voltage Meter, Wire Cutters, Wire Stripper ABOUT EIGHT ELEVEN: Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We work to protect the health of our water, our Earth and those who depend on them now and in the future. What good is a job without great benefits to reward your hard work? Here are some highlights of what Synagro has to offer: 15 days paid time off 10 Holidays Medical/Dental/Vision (within 30 days of hire) Health Saving Account (HSA) with company match Flexible Spending Account (FSA) 401(k) with company match (fully vested upon hire) Career growth and promotional opportunities Tuition Reimbursement JOB SUMMARY Provide compliant, cost-effective land-base management and value-added environmental services which include (but not limited to): land sourcing and permitting; nutrient management planning (NMP) and mapping; technical support for operational compliance and product use; logistics and source destination management; regulatory monitoring and reporting. This position will be servicing the Lancaster SC, Chester SC, York SC, Fairfield SC, Anson NC, and Cleveland NC. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES 1. Manage land-base inventory to meet operational requirements and provide strategic growth for the business 2. Prepare permit applications and NMP's as needed for sites. This may include, but is not limited to: Soil and biosolids sampling, analytical interpretation and waste characterization, geo-mapping services, interpretation of soil, tax and topographical maps; and applicable regulations to determine land base acceptability and compliant product use 3. Facilitate compliance with all regulatory and permit conditions including frequent monitoring and reporting 4. Provide technical information and presentations to farmers, regulatory agencies, municipal clients and the general public as needed 5. Participate in professional and agricultural organizations as assigned 6. Develop and maintain strong relationships with current and future customers and regulators. 7. Serve as a brand advocate and ambassador in every interaction with clients and the public as well as trade show. 8. Perform work in a safe manner while recognizing safety hazards and improved processes/procedures. KNOWLEDGE/SKILLS/ABILITIES 1. Knowledge of biosolids and other residuals management practices and regulations 2. Knowledge of concepts, practices, procedures, methods and techniques used in agricultural and/or farming operations 3. Strong written and verbal communication skills and be able to effectively communicate with all levels of personnel including executive management and customers 4. Demonstrated strong interpersonal, problem solving and relationship building skills 5. Superior organizational and analytical skills with keen attention to detail and quality 6. Technology Savvy 7. Ability to prioritize and multi-task in a flexible, fast paced and challenging environment 8. Ability to travel EDUCATION/EXPERIENCES 1. Minimum of 2 years' experience in Agricultural, Silvicultural or Environmental field with an Associate's degree 2. Bachelor's degree in Agriculture or Environmental Science preferred 3. Capable of certifying in an agricultural science discipline 4. Valid driver's license 5. Safe driving record: No serious tickets or accidents in last 5 years or DWI/DUI in last 10 years WORKING CONDITIONS/PHYSICAL REQUIREMENTS 1. Talking, Hearing, Seeing, Standing, Sitting, Walking. 2. The worker is subject to outside environmental conditions: No effective protection from weather 3. The worker is subject atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases, or poor ventilation. 4. The worker is subject to hazards: Includes a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to bio-solids 5. This position requires travel and overtime. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all essential job functions, knowledge, skills, abilities, efforts, and physical or working conditions associated with a position. AA/EOE/M/F/D/V We thank all individuals for their interest in Synagro however only those selected for interviews will be contacted.