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Remote support specialist jobs in Fort Myers, FL - 65 jobs

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  • Specialist, Applications Support

    The School District of Lee County 3.8company rating

    Remote support specialist job in Fort Myers, FL

    Qualifications MINIMUM QUALIFICATIONS: Associate's degree from an accredited institution. One (1) year of experience in enterprise information technology support and management. Valid Florida driver's license. PREFERRED QUALIFICATIONS: Bachelor's degree in information systems, computer engineering, or a related field Three (3) years of experience in enterprise information technology support and management. Industry certification. Relevant work experience or education may be substituted to satisfy minimum qualifications. KNOWLEDGE, SKILLS, AND ABILITIES: Clear and concise oral and written communication skills; organizational and management skills. Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment. Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention. Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications. Ability to assist and coordinate personnel in a manner conducive to full performance and high morale. Ability to professionally and effectively respond to customer needs and requests for service or assistance. Ability to safely operate a motor vehicle up to and including large vans or (non-CDL) delivery trucks. Ability to efficiently work independently with minimal direction or direct oversight. Revised: 07/28/23 Responsibilities Provide second tier support for the resolution and appropriate use of Enterprise systems. Serve as a liaison with software vendors or in accessing on-line technical support in the resolution of technical issues. Troubleshoot, research, diagnose, document, and coordinate resolution of technical issues surrounding current industry standard operating systems, productivity software, Internet connectivity, and hardware/peripheral equipment. Engage senior support staff as necessary to resolve issues. Document, track, resolve, and report on problems and work orders using a web-based ticket management system. Modify user accounts using Active Directory or related tools, and make changes to file management systems. Use remote assistance tools to help troubleshoot and resolve issues when necessary. Apply advanced diagnostic techniques to identify problems, investigate causes, and implement solutions. Maintain current knowledge of relevant technologies. Identify software defects and inefficiencies and collaborate with engineering teams to improve product and service quality. Maintain the confidentiality of records and District information in accordance with accepted professional ethics and state and federal laws. Complete and maintain industry and manufacturer specific technical certifications related to position. Utilize common industry and organizational tools for project management, technical support documentation, and communication. Participate in special projects as required. Revised: 07/28/23 Additional Job Information U11, $28.28, 8 hours, 255 days Compensation may increase based upon relevant education and experience.
    $38k-60k yearly est. 34d ago
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  • IT Support Specialist I

    Telespecialists LLC

    Remote support specialist job in Fort Myers, FL

    in our FORT MYERS Office. About Us: TeleSpecialists is a rapidly growing national telemedicine company seeking the right talent to join our team. We provide emergent and routine neurology and psychiatry services in over 300 hospitals across the country and continuing to expand services. We are seeking the right talent to join our team and help us with our mission of impacting patients, providing timely high-quality care to patients, and transforming the future of healthcare. We have an innovative and entrepreneurial culture that provides the opportunity for personal and professional growth. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role: Under direct supervision, installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to 2 corporate offices and remote workforce of support staff and physicians. Resolves routine technical problems. Duties and Responsibilities: Performs basic problem solving and assistance on various software applications and hardware systems including but not limited to Office 365, Azure, multi-function printers, Five9, Domo and our proprietary web application Telecare. Provide individual instruction and/or training to users on new or updated technologies. May train employees. Performs routine technical assistance and maintenance duties. Maintains and updates record keeping system; may document projects and maintain user instructions. Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors. Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts. Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates. Assists with research and development initiatives and in the implementation of new technologies. Assists with the implementation of technology projects with moderate scope and impact. Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices. Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems. Performs miscellaneous job-related duties as assigned. Required to take after-hours on-call support on a rotating basis. Education and Experience: High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified. Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications including but not limited to Windows 10, MS O365, Azure AD, SharePoint, MS Office etc. Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of focus. Records maintenance skills. Ability to provide direction to staff to resolve technological issues. Strong interpersonal and communication skills and the ability to work effectively with a wide range of users in a diverse community. Ability to determine computer problems and to coordinate hardware, software, and/or network solutions. Ability to analyze and resolve basic computer problems. Ability to communicate technical guidance and instruction to users on the use of Teelspecialists applications and systems. Experience in a Healthcare IT, EMR support or similar setting preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times.
    $34k-57k yearly est. Auto-Apply 23d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Fort Myers, FL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $34k-47k yearly est. 60d+ ago
  • Technical Workflow Specialist

    Radiology Regional 3.7company rating

    Remote support specialist job in Naples, FL

    Requirements high school diploma or equivalent required REQUIRED: Prior medical experience including medical terminology, insurance, scheduling, front desk. 2+ years customer service experience required. Radiology Regional is an Equal Opportunity Employer.
    $77k-93k yearly est. 36d ago
  • Specialist Technician for Installing Showers

    Glass Doctor

    Remote support specialist job in Naples, FL

    We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. The Specialist Technician for Installing Showers is key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees. Ideally you have prior experience in the flat glass industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Install glass, mirrors, door and window hardware in replacement and new installations Insure the efficient use of materials and maintain adequate stock of vehicle Sell flat glass products and services to customers Conduct accurate field measuring Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Execute Service with Advanced Training (SWAT) Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the flat glass industry installing showers is a plus Ability to measure accurately and use tape measures and levels Physical ability to work with ladders, scaffolding and related equipment required for glass installation Proficiency to navigate tablet based technology Excellent communication skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $65k-97k yearly est. Auto-Apply 60d+ ago
  • Technology Specialist

    Germain Lexus of Naples

    Remote support specialist job in Naples, FL

    Germain Lexus of Naples Technology Specialist Naples, FL At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Technology Specialist, you will be responsible for working directly with customers and sales/service staff by providing detailed explanations of innovative services and all aspects of features, technology, connectivity and general questions. Responsibilities: Maintain current knowledge of products, technologies and trends to provide to customers and colleagues Be informed about the competitor products and technologies Work with Sales Staff and managers on an as needed basis, to carry out analyses and find out interests/specific preferences of the customers Meet and greet customers to begin Sales Process. Execution of test drive (support activities for the sales consultant) and detailed handover of the customer to the sales consultant Prepare test drive car in advance (fuel, cleanliness, preheat/cool down car in winter/summer, place refreshments, enter suitable radio channel and exciting test drive route in navigation system) Preparation and complete execution of second delivery (Connect activation, additional explanations and other services, if not done in the first delivery) Requirements: Must have a proven background in retail sales and or/customer service Background using selling, training, and/or explaining technology and complex features and processes to customers Proficient with MS office product suite Ideal candidate has experience in Luxury Customer Care/Customer Service Position Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. LP
    $65k-97k yearly est. Auto-Apply 60d+ ago
  • BAS - Technical Support

    Controlsjobs

    Remote support specialist job in Fort Myers, FL

    BAS Technical Support - Fort Myers, FL The Technical Support Specialist will facilitate the growth of the company by providing the highest level of customer service and support. The company offers a very in-demand product in a very niche space and has a tight-nit team of tenured staff members. ABOUT COMPANY: Established 25+ years ago 20+ Employees Company designs and manufacturers microprocessor-based controllers and a variety of equipment that complement the controllers that include temperature, pressure, humidity and current sensors. They also create custom support software for the Windows computers to monitor/interact with the controllers from anywhere. Products Offered: Controls, Communications, Temperature Sensors, Humidity Sensors, Thermostats, Voltage Sensors, C02 Sensors, Compressors. POSITION: Technical Support LOCATION: Ft. Myers, Florida RESPONSIBILITIES: Assist customers via phone or email about equipment troubleshooting, start-up procedures, upload firmware and configurations. Resolve customer issues or problems in a manner that is consistent with company values. Create configurations, graphics, and drawings for Sales Orders. Maintain product and application knowledge. Meet or exceed project goals. OFFERED: Competitive Pay Benefits (offered after 90-day probationary period): 401k - offered after 90 days, matches up to 4% Excellent Holiday and Vacation pay Medical: HMO Plan (paid for 85%) or HSA Plan(100% paid by Employee as well as contributes $1,000 to an HSA account Annually) Dental and Vision
    $30k-52k yearly est. 60d+ ago
  • IT End User Support Technician

    Us Eye

    Remote support specialist job in Fort Myers, FL

    The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis. Key Responsibilities: * Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff. * Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices. * Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices. * Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR). * Work closely with IT infrastructure teams to support servers, network devices, and security protocols. * Provide training and guidance to end users on IT best practices and security policies. * Document technical issues, solutions, and support activities in the ticketing system. * Assist in hardware deployment and upgrades, including imaging and configuring new devices. * Ensure compliance with HIPAA, security policies, and IT standards. * Collaborate with vendors and third-party providers to resolve hardware and software issues. * Participate in on-call rotation or after-hours support, as needed. Required Qualifications: * Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). * 2+ years of experience in IT support, preferably in a healthcare or clinical setting. * Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools. * Experience with EHR systems, medical peripherals, and clinical application support is a plus. * Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory). * Excellent problem-solving and customer service skills. * Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers. * Must have a valid driver's license and willingness to travel between clinic locations. Preferred Qualifications: * Experience working in a healthcare IT environment. * Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications. * Familiarity with HIPAA compliance and IT security best practices. * Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM). SUPERVISORY RESPONSIBILITIES: The position has no supervisory responsibilities. Work Environment & Travel Requirements: * This role requires frequent travel to physician clinics within the assigned region. * Must have reliable transportation to travel to remote locations. * Must be able to lift and transport IT equipment (up to 50 lbs). * Ability to work in clinical environments, following all health and safety guidelines. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $32k-52k yearly est. 57d ago
  • Support Technician

    Daveandbusters

    Remote support specialist job in Fort Myers, FL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $17 per hour Salary Range: 12 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12-17 hourly Auto-Apply 60d+ ago
  • HEALTH SUPPORT SPECIALIST - 64067480

    State of Florida 4.3company rating

    Remote support specialist job in Fort Myers, FL

    Requisition No: 868030 Agency: Department of Health Working Title: HEALTH SUPPORT SPECIALIST - 64067480 Pay Plan: Career Service Position Number: 64067480 Salary: $34,760.00 to $36,500.00 Posting Closing Date: 01/20/2026 Total Compensation Estimator Tool This is a Career Service Health Support Specialist position working for the Lee County Health Department. The incumbent of this position provides administrative support to DOH-Lee Women, Infants and Children Program. This employee is at risk for exposure to blood-borne pathogens. This position may serve clients that speak only Spanish, Creole, or other languages. It may require performance of interpreter duties, if bi-lingual, or implementation of the Department's Limited English Proficiency Plan. Travel to all WIC sites may be involved in the performance of duties. CLERICAL DUTIES: Operates the FL-WiSE computer terminals/scanners/signature pads/card readers/pin pads: interviews participants for demographics, WIC income eligibility, and immunizations; issues benefits, special formula and EBT cards. Instructs participants on redemption procedures, rights and obligations, program procedures, vendor/participant concerns. Provides interactive newsletter contact and voter registration compliance. Responsible for security, inventory, storage and accurate completion of special formula, EBT card issuance log, and supply orders. Participates in end of the month inventory. Completes precertification screen for anyone walking in and requesting a WIC appointment. Adheres to all WIC regulations, policies, and procedures set forth in DOH 150-24, and other guides and manuals designated for the position. HEALTH SUPPORT: Collects and records medical data (height/length, weight and hemoglobin levels) of WIC clients in accordance with DHM 150-24. Transcribes all medical data to the FL-WiSE system. Completes the Lab/Anthro screen with proper measurement conversions for women, infants, and children. Reviews client's immunization records and documents information in the Immunization/Blood work screen of the FL-WiSE system in accordance with DHM 150-24 and manuals. Calibrates anthropometric equipment per DHM 150-24 manual, when needed. Properly maintains bio-hazardous materials according to FDOH and CHD requirements. Follows FDOH and Lee CHD policies regarding prevention of blood borne pathogen transmission. Cleans electric breast pumps returned to the site per department policy. NUTRITION QUESTIONNAIRES: Documents responses to intake nutrition history in the FL-WiSe System. CLIENT SERVICES: Answers telephone to schedule appointments in the FL-Wise System, provide information, or forward calls. Provides information to the public regarding the WIC Program, classes and/or other program events. Provides information on community assistance agencies. Completes weekly call backs as directed. BREASTFEEDING: Protects, promotes, and supports breastfeeding. Refers client to appropriate site for breastfeeding information, concerns and/or breast pump loan. Works Breastfeeding Report as directed by supervisor. ADMINISTRATION: Participates in ongoing nutrition education and outreach activities with local agency. Performs other duties as assigned. Required Knowledge, Skills, and Abilities: * Knowledge of principles, practices & procedures * Knowledge of correct spelling, punctuation & grammar usage * Knowledge and experience performing anthropometrics. * Knowledge of standard business formats & styles for letters & business forms * Skill in operating a personal computer. * Ability to operate general office equipment. * Ability to follow office procedures & practices. * Ability to organize & maintain filing systems. * Ability to handle telephone calls in a courteous & effective manner. * Ability to plan, organize & coordinate work assignments & communicate effectively verbally & in writing. * Ability to establish & maintain effective working relationship with others. * Ability to understand, interpret & apply applicable rules, regulations, policies & procedures. * Ability to prioritize individual workload. * Ability to frequently bend, kneel, reach, and sit or stand for long periods of time. * Ability to lift and carry up to 50 pounds as needed. * Ability to frequently use telephone, computer, copier, and small hand tools, i.e., stapler, scissors, etc. * Ability to work with occasional loud noises. * Ability to locate information that is listed alphabetically & numerically. * Ability to follow instructions. * Ability to review data for accuracy & completeness. * Ability to work independently or with minimal supervision.Ability to perform mathematical calculations. * Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): N/A Other job-related requirements for this position: * Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. * This position will abide by all state and federal laws, rules, and DOH policies and procedures. * Incumbent will have access to records containing social security numbers in the performance of job duties. * Incumbent must possess a valid Florida Driver License and have a motor vehicle to carry out these duties. * Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position. * This position is authorized to transport confidential information outside of established DOH-Lee facilities and must comply with parameters defined in DOHP 50-10. * This position is classified as sensitive. This individual will perform tasks defined as sensitive and handles confidential information. Background screening is a condition of employment. Working hours: (A) Daily from 8:00 am to 5:00 pm (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.) Incumbent may be required to work additional hours if needed. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Fort Myers The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Flexible Spending Accounts; * Tuition waivers; * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $34.8k-36.5k yearly 9d ago
  • Implementation and Technical Support Specialist

    Fyisoft

    Remote support specialist job in Naples, FL

    FYIsoft provides feature-rich, easy-to-use financial reporting solutions that enable companies to gain accurate insight into their corporate finances. FYIsoft's solutions can be deployed in the cloud or on-premises, and include a financial report writer and a flexible general ledger integration tool. We are focused on driving accountability and growth, balanced with promoting an employee-friendly startup company culture. You will be responsible for implementing our solution to new customers. Implementation projects will involve assessment of customer requirements, installing and configuring the solution to optimize application functionality, and conducting user training sessions. You will also be responsible in providing technical support to ensure on-going positive customer experience. Key Characteristics A craving for a high energy professional environment. Team player with strong interpersonal and communication skills (oral and written). Ability to appreciate strategic roadmaps while staying focused on the near-term tactical delivery items. A professional that is driven to contribute to a team that is focused on business challenges and the bottom-line. Detail oriented, proactive, problem solver and highly organized. Willing to go the extra mile with a strong work ethic, self-directed and resourceful. Requirements 5+ years Enterprise Accounting software implementation experience, preferably mid to enterprise accounting suites such as Oracle, NetSuite, Microsoft Dynamics. Strong T-SQL skills (must be experienced at writing queries, triggers and views). Must be experienced working with Microsoft servers; specifically, IIS and Microsoft SQL Server. Related accounting expertise is required. Experience with Microsoft SSIS a plus. Experience with administering Microsoft SQL Server Management Studio a plus. Ability to understand customer business problems and processes; translate the defined customer needs into concise and clear requirements; and formulate the requirements into software solutions. Must work well as a team member and individually. Ability to manage multiple projects and tasks. Excellent interpersonal and communication (verbal and written) skills. Job Responsibilities Perform installation and ETL configuration of the FYIsoft software during implementation. Lead user training sessions, as needed. Effectively and efficiently manage multiple tasks and priorities. Document implementation and support activities and work independently or collaborate with other team member to resolve issues quickly. Troubleshoot issues reported and perform thorough research to arrive at an effective solution to the problem. Provide remote technical support to our customer and partner base in a timely and effective fashion to achieve high customer satisfaction. Participate in testing of new software releases. Contribute to product development by providing user feedback and observations from customer support. Company Benefits Paid Time Off and Holidays 401(k) Plan with Company Participation 100% Company Paid Employee Health, Dental, Life and Short Term Disability Insurance Only candidates under consideration will be contacted. Any offer of employment will be contingent upon positive background check. $110-$125K/year commensurate with experience No phone calls, please. Principals Only. Drug-free workplace. M/F/V/H EEO
    $34k-58k yearly est. 60d+ ago
  • Integrated Pest Management (IPM) Specialist

    Imperial Golf Club Inc. 3.7company rating

    Remote support specialist job in Naples, FL

    Job DescriptionIntegrated Pest Management (IPM) Specialist Imperial Golf Club - Naples, Florida About the Role Imperial Golf Club is seeking an Integrated Pest Management (IPM) Specialist to oversee and perform all pesticide applications across our two 18-hole golf courses and clubhouse grounds. This is a hands-on, working position responsible for ensuring safe and effective pest management practices while supervising two IPM Technicians. This role is critical to maintaining the health, safety, and playability of our courses and requires someone who is self-directed, detail-oriented, and committed to excellence. The IPM Specialist will report to the First Assistant Superintendent and Golf Course Superintendent and will take ownership of all IPM-related operations, equipment, and compliance. Key Responsibilities Perform and oversee pesticide applications across golf courses and grounds Supervise and train two IPM Technicians in safe handling and application practices Maintain pesticide inventory, equipment calibration, and compliance with state and federal safety standards Identify and treat pest, weed, and turfgrass disease issues Ensure environmental and personal safety in all IPM operations Qualifications Valid Florida Pesticide Applicators License (or ability to obtain within 6 months) Agricultural degree preferred; 5-6 years of turfgrass experience may qualify Strong knowledge of pesticide applications, turfgrass science, and safety standards Ability to train, supervise, and lead a small team Highly self-motivated and detail-oriented, with strong problem-solving skills Compensation & Benefits Competitive base salary Health, Dental, and Vision Insurance Company-paid Life Insurance, Short-Term Disability, and Long-Term Disability 401(k) Retirement Plan with company match Paid vacation, Sick and holiday time About Imperial Golf Club Imperial Golf Club, located in Naples, Florida, is a premier private club featuring two championship 18-hole golf courses, a newly renovated clubhouse, and a welcoming, team-oriented culture. We are proud to offer opportunities for professional growth and a supportive environment where employees are recognized and valued. The above statements are intended to describe the general nature and level of work performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Equal Opportunity Employer Drug-Free Workplace We participate in E-Verify
    $67k-82k yearly est. 15d ago
  • IT Senior Client Technology Support Technician - 992736

    Nova Southeastern University 4.7company rating

    Remote support specialist job in Fort Myers, FL

    We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Provides accurate and timely advanced technical support services to students, faculty and staff via telephone, chat, email, remotely and at desk side. Independently manage routine support functions. Leads team in absence of manager. Job Category: Non-Exempt Hiring Range: Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Performs advanced installation and maintenance of hardware systems students, faculty, and staff to ensure technology resources are properly functioning. 2. Performs advanced repairs and root-cause analysis of technology issues at the sites and remotely, to ensure problems are resolved timely. 3. Leads team providing advanced support for the installation, configuration, maintenance of hardware and software for desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, LANs, WANs and digital media. 4. Assists management with coordination of support at all facilities including classrooms, offices, clinics, videoconferencing classrooms, and all university locations on campus or off, as required. 5. Resolves escalated issues for students, faculty, and staff encountering challenging hardware, software and other problems relating to technology. 6. Creates inspection and maintenance schedule of technology equipment housed in university facilities including offices, classrooms, computer labs, and clinics, as assigned. 7. Creates, logs, updates, and resolves technology tickets using appropriate ticketing system in a timely manner. Creates knowledge base articles to support resolutions. 8. Leads team with the relocation of computers and other technology equipment within university facilities to other locations on and off campus. 9. Serves as a mentor for new team members. 10. Assists management with day-to-day operations of technology team. 11. Completes special projects as assigned. 12. Performs other duties as assigned or required. Job Requirements: Knowledge: 1. Advanced knowledge in the safe use of various tools utilized for technical troubleshooting, repair and support including software and hand-tools. 2. Advanced knowledge of computer and audiovisual systems, Active Directory, and network. 3. Advanced knowledge of computer and audiovisual equipment and deployment of associated technology. 4. Computers and Electronics - Advanced knowledge of computer hardware and software, including applications and programming. 5. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint). Skills: 1. Time Management - Proficient skills in managing one's own time and time of others. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 5. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 6. Excellent customer service skills. Abilities: 1. Ability to perform advanced troubleshooting and root cause analysis of technical issues with audio-visual, computer and associated network components. 2. Expert level ability to adapt to new technologies quickly and promote new technology solutions to team. 3. Ability to lift, pull and push objects weighing up to 50 pounds and to climb ladders. 4. Ability to drive. 5. Ability to communicate effectively with others. 6. Ability to work cooperatively with colleagues and lead a team of peers. Physical Requirements and Working Environment: 1. Near Vision - Must be able to see details at close range (within a few feet of the observer). 2. Speech Recognition - Must be able to identify and understand the speech of another person. 3. Speech Clarity - Must be able to speak clearly, so others can understand you. 4. May be required to work nights or weekends. 5. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 6. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards. 7. Travel - Must be able to travel on a daily and/or overnight basis. 8. Must be able to lift, pull and push objects weighing up to 50 pounds and to climb ladders. Required Knowledge, Skills, & Abilities: 1. Ability to resolve complex technical problems. 2. Advanced knowledge of hardware and software. 3. Ability to adapt to new technologies quickly and resourcefully in order to provide technical support. 4. Advanced knowledge in the use and function of operating systems including but not limited to Windows, Macintosh and Linux. 5. Advanced knowledge in the use and function of mobile devices including but not limited to Windows, iOS and Android. 6. Advanced knowledge of software including but not limited to Microsoft Office suite, web browsers, and university software systems. 7. Excellent oral and written skills. 8. Possess the required advanced skills and knowledge to effectively lead technical support functions not limited to the installation, configuration, maintenance and support of hardware and software at facilities on or off campus. 9. Knowledge of videoconferencing and digital media technologies. PHYSICAL REQUIREMENTS / WORKING CONDITIONS: 1. Ability to lift objects weighing up to 50 pounds and to climb ladders if required. 2. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 3. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils and computer keyboards. Required Certifications/Licensures: Required Education: Associate's Degree or 60 completed credit hours. Major (if required: Required Experience: Minimum of three (3) years' experience in advanced troubleshooting in an enterprise environment. * -OR-- Bachelor's Degree in related field and one (1) year experience in advanced troubleshooting in an enterprise environment. Preferred Qualifications: 1. Bachelor's degree in Information Technology or closely related field. 2. Microsoft Certified IT Professional (MCITP) or similar. 3. Previous experience working at an educational institution. 4. Three (3) years' experience performing advanced troubleshooting in an enterprise environment. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
    $37k-47k yearly est. 32d ago
  • FITT Lee Peer Recovery Support Specialist

    Charlotte Behavioral Health Care 3.8company rating

    Remote support specialist job in Punta Gorda, FL

    * Assists the FIT Team in working with families in services to provide support in their recovery. * Engages individuals served in conversation and support; ensuring non-judgmental, supportive atmosphere is maintained in the individual's served home and community settings. * Recognizes crises and takes appropriate action; following policies, procedures, and protocols when unusual or crises occur. * Meets with families to provide support as identified in the treatment plan. * Supports and/or attends community support meetings with families that would benefit. * Follows agency and program guidelines. * Works with the FIT Team to achieve FIT goals: * Provide intensive treatment interventions targeted to parents with Child Welfare cases determined to be unsafe. * Establish a team based approach to planning and service delivery with community-based care. * Integrate treatment of substance use disorder (SUD), parenting interventions, and therapeutic treatment for all family members in one comprehensive treatment approach to including clinical children's services. * Promote involvement in recovery oriented services and supports. * Provide for immediate access to SUD and MH services for parents in the child welfare system. * Help parents with SUD recover. * Promote increased engagement and retention in treatment. * Facilitate program completion and aftercare, if desired, to promote safety of children; develop a safe, nurturing, and stable living situation; provide information to update the safety plan; reduce the number of out of home placements, when safe to do so; and reduce rates of re-entry into the child welfare system. What We Offer * Competitive salary and sign-on bonus. * Comprehensive Benefits: * Health, dental, vision, and life insurance. * Paid Time Off (PTO) and 11 paid holidays. * 403(b) Retirement Plan with 9% employer contribution (for eligible staff). * Employer-sponsored contributions to a Health Savings Account (HSA) with qualifying plans. * Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and HRSA loan repayment opportunities. * Qualified Supervisor to provide clinical supervision for licensure candidates. * Career Growth Opportunities: We invest in our leaders!
    $23k-32k yearly est. 38d ago
  • Desktop Support Technician

    Ascension Federal Services

    Remote support specialist job in Port Charlotte, FL

    Desktop Support Technician Port Charlotte, FL 33938 Job Description: We are seeking a skilled Desktop Support Technician to provide technical support to our employees in the Orlando area. The ideal candidate will have a strong background in troubleshooting and resolving hardware, software, and network issues on desktop computers and laptops. The Desktop Support Technician will be responsible for installing, configuring, and maintaining desktop systems, as well as providing training and support to end users. Responsibilities: Provide technical support to end users in person, over the phone, or via remote desktop Install, configure, and maintain desktop hardware and software Troubleshoot and resolve hardware, software, and network issues Set up and configure new desktop systems for employees Train end users on basic computer skills and software applications Document and track technical issues and resolutions Requirements: 2+ years of experience in desktop support or a related field Strong knowledge of Windows operating systems and Microsoft Office Suite Experience with hardware troubleshooting and repair Excellent communication and customer service skills Ability to work independently and prioritize tasks CompTIA A+ certification is a plus
    $34k-46k yearly est. 60d+ ago
  • IT Support Technician (Part-Time, Independent Contractor)

    Hammer It Consulting, Inc.

    Remote support specialist job in Naples, FL

    Job Description Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. Job Responsibilities Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology. Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design. Works with and troubleshoots a number of software products. Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points. Trains end-users on the use and features of the various operating systems and applications on the various platforms. Performs primary network system administration on network servers as needed. Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software. Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Works with software manufacturers to resolve application problems to meet end-user daily computing needs. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. Qualifications Bachelor's degree in Computer Science or a related field of study preferred. 2 years of direct work experience in a network environment. At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+). Strong problem identification, troubleshooting and problem resolutions skills. Able to build and maintain lasting relationships with customers. Ability to work individually and as part of a team. Must possess a valid FL driver's license and vehicle. Must display sophisticated writing and interpersonal communication skills. Excellent organizational skills and ability to work independently. Ability to learn quickly, multi-task and take on new responsibilities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $32k-52k yearly est. 28d ago
  • Client Support Specialist

    Down To Earth 3.9company rating

    Remote support specialist job in Naples, FL

    We are seeking a dedicated and customer focused Client Support Specialist to join our team. This position is ideal for someone who thrives on providing exceptional service, building strong client relationships, and supporting operational excellence in the field. If you take pride in your communication skills, attention to detail, and ability to ensure customer satisfaction, this may be the opportunity for you! The Client Support Specialist works closely with Client Relations, Operations Teams, and Clients to ensure each property receives the highest level of service. This individual serves as a liaison between the field and the customer helping to monitor quality, address concerns quickly, and maintain consistent communication. What You'll Do Build and maintain strong relationships with clients through regular communication and site visits Support Client Relations by ensuring client expectations are consistently met or exceeded Monitor field performance for quality, safety, and efficiency Identify and communicate opportunities for property enhancements or service improvements to the appropriate team members Respond promptly and professionally to client inquiries and service requests Collaborate with the Operations Team and Client Relations Department to ensure timely completion of work orders and projects Participate in client walkthroughs and prepare reports on site conditions and progress Maintain accurate records of client interactions, updates, and feedback Promote company values and the Down To Earth safety culture in all interactions Perform additional duties as assigned by leadership Requirements High School Diploma or GED required; Associate degree preferred Minimum 3 years of experience in a customer service or client-facing role Strong organizational, interpersonal, and communication skills Ability to work outdoors Proficiency in Microsoft Office Suite and mobile communication tools Valid Florida Driver's License and ability to pass an MVR check Preferred Skills & Experience Strong problem-solving skills and a proactive approach to client support Previous experience in customer service within a service-based industry Benefits The well-being of our team members is important to us, and we want to ensure that you feel supported in your growth. Our benefits offerings include the following: Medical, Dental, and Vision insurance Ancillary insurance benefits 401k with employer match Paid time off Paid holidays Weekly pay Ongoing training Career advancement opportunities About Us Here at Down to Earth, we pride ourselves in our commitment to our team and the communities we support. With over 1,200 employees spanning across 12 locations, we provide premium commercial landscape development, maintenance, and enhancement services serving multiple regions across Florida. We are invested in shaping the future of the green industry by focusing on community, continuous improvement, and quality every time. We approach each project with the same business strategy and principles that have made us successful for 30 years: surround yourself with team members that care and offer services that exceed client expectations. We strive to build long-term relationships by exemplifying value through superior work. Come and experience the Down to Earth difference! Join our team and work alongside Florida's best landscape and irrigation professionals. We offer the perfect place to work, learn, and grow. Learn more by visiting our website at ********************* Down To Earth is proud to be an Equal Employment Opportunity employer. We strive to recruit, develop, and retain top candidates by providing an engaging culture and opportunities to grow and develop. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any other characteristic protected by applicable law.
    $33k-41k yearly est. 9d ago
  • IT Support Specialist I

    Telespecialists LLC

    Remote support specialist job in Fort Myers, FL

    Job Description in our FORT MYERS Office. About Us: TeleSpecialists is a rapidly growing national telemedicine company seeking the right talent to join our team. We provide emergent and routine neurology and psychiatry services in over 300 hospitals across the country and continuing to expand services. We are seeking the right talent to join our team and help us with our mission of impacting patients, providing timely high-quality care to patients, and transforming the future of healthcare. We have an innovative and entrepreneurial culture that provides the opportunity for personal and professional growth. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role: Under direct supervision, installs, maintains, tests, and repairs systems and networks. Utilizes basic technical knowledge to support IT initiatives and provide first-level technical information systems support to 2 corporate offices and remote workforce of support staff and physicians. Resolves routine technical problems. Duties and Responsibilities: Performs basic problem solving and assistance on various software applications and hardware systems including but not limited to Office 365, Azure, multi-function printers, Five9, Domo and our proprietary web application Telecare. Provide individual instruction and/or training to users on new or updated technologies. May train employees. Performs routine technical assistance and maintenance duties. Maintains and updates record keeping system; may document projects and maintain user instructions. Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors. Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts. Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates. Assists with research and development initiatives and in the implementation of new technologies. Assists with the implementation of technology projects with moderate scope and impact. Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices. Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems. Performs miscellaneous job-related duties as assigned. Required to take after-hours on-call support on a rotating basis. Education and Experience: High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified. Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications including but not limited to Windows 10, MS O365, Azure AD, SharePoint, MS Office etc. Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of focus. Records maintenance skills. Ability to provide direction to staff to resolve technological issues. Strong interpersonal and communication skills and the ability to work effectively with a wide range of users in a diverse community. Ability to determine computer problems and to coordinate hardware, software, and/or network solutions. Ability to analyze and resolve basic computer problems. Ability to communicate technical guidance and instruction to users on the use of Teelspecialists applications and systems. Experience in a Healthcare IT, EMR support or similar setting preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times.
    $34k-57k yearly est. 25d ago
  • Technical Workflow Specialist

    Radiology Regional Center 3.7company rating

    Remote support specialist job in Naples, FL

    Now Hiring - Technical Workflow Specialist Type: Full-time Hours: Monday-Friday; 8:00am-4:30pm Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers, in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience. Job Summary: * Ensures that the patients are informed of their wait times, screening requirements and necessity to complete the check-in process. * Tracks scheduled appointments and coordinates with the center staff to provide a smooth progression though the schedule. * Verify demographics, check-in status, ensure patient has been prepped appropriately and ready for Patient Intake Coordinator or technologist's workflow to begin. * Assist with obtaining CD's, prep, and scheduling appointments for walk-in patients. * Performs laundry services to facilitate appropriate resources for patients. In addition to a collaborative work environment, we offer a generous compensation package: * Competitive medical, dental and vision benefits plans * Life and long-term disability insurance * Three weeks paid time off. * 401k with a generous company contribution * Six paid holidays * Imaging services for employees and immediate household And much more! Requirements * high school diploma or equivalent required * REQUIRED: Prior medical experience including medical terminology, insurance, scheduling, front desk. * 2+ years customer service experience required. Radiology Regional is an Equal Opportunity Employer.
    $77k-93k yearly est. 34d ago
  • IT Support Technician (Part-Time, Independent Contractor)

    Hammer It Consulting, Inc.

    Remote support specialist job in Naples, FL

    Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. Job Responsibilities Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology. Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design. Works with and troubleshoots a number of software products. Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points. Trains end-users on the use and features of the various operating systems and applications on the various platforms. Performs primary network system administration on network servers as needed. Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software. Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Works with software manufacturers to resolve application problems to meet end-user daily computing needs. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. Qualifications Bachelor's degree in Computer Science or a related field of study preferred. 2 years of direct work experience in a network environment. At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+). Strong problem identification, troubleshooting and problem resolutions skills. Able to build and maintain lasting relationships with customers. Ability to work individually and as part of a team. Must possess a valid FL driver's license and vehicle. Must display sophisticated writing and interpersonal communication skills. Excellent organizational skills and ability to work independently. Ability to learn quickly, multi-task and take on new responsibilities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $32k-52k yearly est. Auto-Apply 60d+ ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Fort Myers, FL?

The average remote support specialist in Fort Myers, FL earns between $29,000 and $72,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Fort Myers, FL

$46,000
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