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Remote support specialist jobs in Harlingen, TX - 37 jobs

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  • System Support Specialist I

    Hidalgo County, Tx 3.9company rating

    Remote support specialist job in Hidalgo, TX

    General Description Performs entry-level systems support work; Work involves providing customer support for county information technology systems and operating automated office equipment in a stand-alone, network, or mainframe environment; May train others; Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Examples of Work Performed Provides customer service and answers user inquiries regarding computer software, hardware operation, and the use and interface of systems and software applications. Provides operational assistance in the implementation and utilization of data processing hardware or software. Installs, maintains, and performs minor repairs to hardware, software, or information resources equipment. Maintains records of daily data communication transactions, problems, remedial actions taken, and installation activities. Maintains necessary security controls over software. Assists in setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems, or appropriate software. Assists in troubleshooting and resolving computer-related problems. May prepare, develop, and update personal computer and mainframe application programs. May train others. Performs all other related duties as assigned. Education and Experience Two academic years from an accredited college or university in computer science or related field. * Two (2) years of related experience may be substituted for one (1) year of education. Experience in systems support work. Certificates, Licenses and Registration: Must have a current valid Texas motor vehicle operator's license. Must be able to be insured by the County's insurance carrier. Knowledge, Skills and Abilities Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others. The County of Hidalgo offers a full range of employee benefit programs for eligible employees, retirees, and their families. For more information, please Click Here 01 Do you have two (2) or more academic years from an accredited college or university in computer science or related field? * Yes * No 02 Do you have experience in systems support work? * Yes * No 03 How many years of experience do you have in this field? Required Question Employer Hidalgo County Address 505 S. McColl Rd., Suite A Edinburg, Texas, 78539 Phone ************ Website *****************************
    $44k-62k yearly est. 28d ago
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  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in McAllen, TX

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $37k-62k yearly est. 8d ago
  • Desktop Support

    Artech Information System 4.8company rating

    Remote support specialist job in Harlingen, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: Farmers Branch, TX, Carrolton, TX Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Qualifications share your resume with the best time to reach you or contact me on ************ Additional Information For more information, Please contact Shubham ************
    $36k-46k yearly est. 60d+ ago
  • Technical Support Specialist (NDT Technician Level 2)

    Bechtel Construction Services 4.5company rating

    Remote support specialist job in Brownsville, TX

    1. Must work in a confidential manner to ensure confidentiality of employee and project files. 2. Facilitates the efficient operation of departments by performing a variety of administrative and team-supporting role tasks. 3. Performs administrative duties and may in compose routine correspondence and coordinating activities. 4. Checks quality of own work. 5. May assist in coordinating meeting arrangements. 6. Understands the work scope and integrate priorities for the project. 7. Understands work priorities and schedules. 8. May supervise and coordinate the activities of other project support personnel. 9. Keeps abreast of project and department systems, services relevant to area of responsibility, and project process improvements, procedures, and practices. 10. Prepares documents, using standard word processing, spreadsheets, or other project databases, as needed, to support work activities. 11. Processes a variety of procedural steps in accordance with well-defined procedures and guidelines. 12. Assists with maintaining project databases within assigned department and may produce logs and reports. 13. Assists in gathering information, such as status reports, for project field supervisor(s) and other project personnel as requested. 14. Implements procedures and may train personnel in area of responsibility, including use of project automated systems. 15. May review and resolve daily project support tasks on the project. 16. Assists in collecting and providing information to support records compliance assessments. 17. Updates, maintains and tracks files within project tracking systems. 18. Assists in compiling, creating and maintaining project reports as directed by supervisor. 19. Must be punctual and maintain a dependable level of attendance in accordance to project work rules. 20. Adheres to all safety procedures. - Conduct non-destructive testing (NDT) using various methods, including Penetrant Testing. (PT-Visible/Solvent), Magnetic Particle Inspection (MT-Visible Dry Powder) and Positive Material Identification Testing (PMI) in alignment with project specifications and industry standards (e.g., ASNT, API, AWS, ASTM). - Interpret and evaluate test results, documenting findings in site welding database software and provide recommendations for further actions. - Support quality control efforts by collaborating with engineering and construction teams to ensure compliance with safety and quality standards. - Assist in training and mentoring junior technicians, providing guidance on NDT techniques and procedures. - Maintain and calibrate NDT equipment to ensure accuracy and readiness for testing procedures. - Participate in inspections and assessments, contributing to root cause analyses and corrective actions, as necessary. - Always ensure adherence to safety protocols and regulatory requirements, promoting a culture of safety within the team. - Prepare and maintain detailed records of test results, equipment maintenance, and compliance documentation. **Qualifications:** - High school diploma or equivalent required; technical certification in NDT preferred. - Minimum of 3-5 years of experience in non-destructive testing, particularly in PT, PMI, and MT methodologies. - Certification in PT, MT, and PMI from a recognized body (e.g., ASNT Level II or equivalent). - Proficiency with NDT equipment and techniques, including familiarity with applicable codes, standards, and industry practices. - Strong analytical and problem-solving skills, with the ability to interpret technical data accurately. - Excellent communication skills, both verbal and written, with the ability to work collaboratively in a team environment. - Detail-oriented with strong organizational skills, capable of managing multiple tasks efficiently. - Ability to perform physically demanding tasks and work in varied environmental conditions. **Additional Requirements:** - Willingness to travel and work flexible hours as needed on site. - A commitment to safety, quality, and continuous improvement. - Previous industrial field experience is a plus. **Benefits:**- Competitive salary and benefits package. - Opportunities for professional development and career advancement. - A dynamic and inclusive work environment that values diversity. If you are a qualified technician looking to contribute to a groundbreaking LNG project in a rewarding and challenging role, we encourage you to apply. **Application Process:** Please submit your resume and cover letter detailing your experience and qualifications for the Level II PT, PMI, MT Technician position directly through our Bechtel careers page. Bechtel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $74k-114k yearly est. 6d ago
  • Child Autism Support Professional (Entry-Level)

    Action Behavior Centers

    Remote support specialist job in McAllen, TX

    Job Description Schedule: Monday - Friday, daytime hours (8am-5pm) *May volunteer for an occasional Saturday based on patient needs Position is full-time Start Date: Immediate openings available! Hiring Immediately: We respond quickly to applications, so please be ready for a call or email to schedule your interview Experience that's a PLUS (but not required): Childcare: nanny, babysitter, preschool teacher, tutor. Mental Health Roles: QMHP, behavioral health technicians. Camp Counselors, Paraprofessionals, Caregivers, Life Skill Assistants Pay (determined by education and ABA experience) High School/Associate's Degree: $15.50 - $23.50 per hour Bachelor's Degree: $16.50 - $25.50 per hour Master's Degree: $17.50 - $27.00 per hour Fun Fact: You will receive your first raise after obtaining your RBT certification! Most new hires complete this in about three weeks. What You'll be Doing: Work one-on-one with children aged 18 months to 8 years using play-based ABA therapy Follow personalized treatment plans, collect simple data, and communicate with your team Help kids learn through play, movement, reading, games, and hands-on activities Stay active during sessions, moving constantly to stay engaged with children Maintain a clean, organized, safe therapy space Be part of a supportive, mission-driven team that celebrates progress and growth Make a Difference Every Day: Action Behavior Centers hires caring people to help children with Autism learn and grow, providing full training and covering the cost of your Registered Behavior Technician (RBT) certificate. Our ABA therapy builds communication, social, and independent skills and as a Behavior Therapist, you play a meaningful part in each child's progress. Be Ready to Hear From Us: We respond to applications quickly, often within 24 hours. Please keep your phone nearby and check your email so we can schedule your interview as soon as possible. Job Requirements: Lift up to 30lbs Sit, stand, crouch, squat, and move quickly with young children Get on and off the floor frequently Maintain an active pace throughout the day Keep therapy spaces clean, organized, and safe At least 18 years old High school diploma or GED Consistent attendance and punctuality Willingness to complete paid RBT certification within 20 days of hire Commitment to ABC's core value of team; may occasionally help support a nearby sister clinic if that center is experiencing a need for coverage Why Candidates Choose ABC Guaranteed full time hours Paid training and fully covered RBT certification Raises every 6 months with clear goals Health insurance covered at 90 percent Free lunch every Friday DoorDash DashPass and Calm app provided Paid time off: 10 holidays, 10 PTO days, 2 flex days Student loan repayment support A team-focused, supportive, fun work environment ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. @Copyright 2025
    $15.5-23.5 hourly 17d ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Remote support specialist job in McAllen, TX

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $59k-79k yearly est. Auto-Apply 28d ago
  • TJJD - Certified Peer Support Specialist I-II - Recovery Coach - (HTA) - 55108

    Capps

    Remote support specialist job in Harlingen, TX

    TJJD - Certified Peer Support Specialist I-II - Recovery Coach - (HTA) - 55108 (00055108) Organization: TEXAS JUVENILE JUSTICE DEPARTMENT Primary Location: Texas-Harlingen Work Locations: Edna Tamayo HWH 1438 N 77 Sunshine Strip Harlingen 78550-4325 Job: Community and Social Service Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 4007 4008 Salary Admin Plan: A Grade: 10 12 Salary (Pay Basis): 2,575. 83 - 4,149. 83 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Dec 30, 2025, 3:56:58 PM Closing Date: Ongoing Description HOW TO APPLYComplete a State of Texas Application for Employment and the following additional forms (available at ************ tjjd. texas. gov/careers/) TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074) Failure to complete and submit the above forms will cause delays in your consideration for this position. Apply Online at ************** taleo. net/careersection/644/jobdetail. ftl?job=00055108&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). Apply through Work-In-Texas at ************ workintexas. com/vosnet/loginintro. aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: ************ tjjd. texas. gov/careers and can be submitted via email to: HRJobs@TJJD. Texas. gov. PLEASE NOTEYour job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information. Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications. BENEFITSState of Texas Benefits and Retirement Information can be found at ************ ers. texas. gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty. GENERAL DESCRIPTIONThe Texas Juvenile Justice Department (TJJD) provides a trauma informed, holistic Substance Use Services (SUS) Specialized Treatment Program to youth committed to the agency who have been assessed as needing SUS treatment in addition to participating in the agency's Texas Model core treatment programming. The Certified Peer Support Specialist I-II - Recovery Coach serves as a role model, mentor, advocate, and motivator to individuals engaged in the Substance Use Services Specialized Treatment Program. This position serves youth who have been adjudicated of felony offenses, committed to the agency by a juvenile court, and placed in a high security correctional facility. Duties involve providing non-clinical services intended to aid youth in establishing and maintaining individual recovery from addiction. The recovery coach promotes a recovery-based approach to youth care with an emphasis on respect, self-direction, and empowerment by providing recovery support, personal assistance, education on community resources, and other supportive services for individuals with a substance use disorder (SUD). May be required to work in excess of 40 hours per workweek, different shift patterns, and travel occasionally. Career Ladder Promotion Opportunity: This position is in the approved TJJD career ladder for Recovery Coaches. Placement on the career ladder is dependent upon experience, education and certification. Recovery Coaches may be promoted based on meeting the established eligibility criteria per agency policy until they reach the top level of the ladder. Progression to the highest pay level on the career ladder is dependent upon experience and performance. Pre-Service Training Academy Requirement: Newly hired recovery coaches or rehired recovery coaches who separated more than 18 months will be required to attend the pre-service training academy. Recovery coaches who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment. Levels of Work Performed by Career Ladder Level:Certified Peer Support Specialist I- Recovery Coach: Performs complex (journey-level) peer support work under moderate supervision with limited latitude for the use of initiative and independent judgment. Does not have certification at this level, but may be working towards certification. Certified Peer Support Specialist II- Recovery Coach: Performs advanced (senior-level) peer support work under minimal supervision with extensive latitude for the use of initiative and independent judgment. Has certification as a peer coach. ESSENTIAL DUTIESRecovery coaches are non-clinical support persons, services provided for each participating youth in accordance with Case Management Standards (CMS) and SUS program requirements. Provides peer support in a positive and supportive manner through coaching, role modeling and mentoring in order to assist members in developing skills to achieve their goals. Maintain confidentiality and standards of ethical practice. Attend any and all meetings and trainings held in the SUS department. Works in collaboration with the transitional placement staff (Halfway House PSW, Parole, and SUS Specialized Treatment Program Specialist) to identify appropriate services, such as SUS aftercare. Conducts and facilitates required groups permitted by recovery coaches, SUS psycho-educational groups, and participation in some family contact; and retrieves youth for group and return them in accordance with CMSParticipates in staff development relating to the agency's approved treatment program, group facilitation, CMS, SUS specific training, substance abuse training, and renews annual mandatory training requirements. Reads, reviews, and properly applies information found in youth records related to youth health, safety, and security; provides appropriate information to the SUS staff; and complies with policies, procedures, rules, and regulations. Prepares and maintains records, forms, and reports, as required by CMS and the Texas Department of State Health Services (DSHS). Assists the SUS provider during the time the youth is enrolled in treatment by identifying individual treatment goals, maintaining consistent communication with the SUS provider to ensure the youth is progressing in treatment, including participation in groups, progress, transition plans etc. Performs all duties in compliance with agency safety policies and procedures:Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested time frames. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies. Will be required to travel up to 20% of the time. Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others. Qualifications MINIMUM QUALIFICATIONSRequirements for Certified Peer Support Specialist I - Recovery Coach:High school graduation or a GED from an accredited organization, or Associate's or Bachelor's Degree with major course work in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, or other related social sciences* field. No experience required. Requirements for Certified Peer Support Specialist II - Recovery Coach:High school graduation or a GED from an accredited organization or Associate's or Bachelor's Degree with major course work in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, or other related social sciences* field. One (1) year of full-time wage-earning experience providing recovery coaching services. Certified in the State of Texas as one of the following:· Peer Recovery Support Specialist - (PRSS), or· Re-Entry Peer Specialist- (JI-RPS) or· Recovery Support Peer Specialist- (RSPS) (Preferred) The following applies to Certified Peer Support Specialist I-II - Recovery Coach Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution. Requirements:· Must be at least 23 years of age. · Must be in good standing with the certification agency. Preferred:· Experience working with multi-disciplinary teams. · Experience in substance use programs within a correctional setting. · Experience providing substance use recovery coaching services to adolescents. · Have certification or are working towards certification as a Recovery Support Peer Specialist- (RSPS) (Preferred) Experience and Education Substitutions:Pro-rated part-time experience may satisfy the experience requirements. * Social Science degrees include: Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice, Education (or education certification). Pre-employment conditions require acceptable results from mandatory:pre-employment drug test;finger printing, criminal records check, and TB testing;Fitness-for-Duty Assessment which may include both physical and behavior evaluations. KNOWLEDGE, SKILLS, AND ABILITIES · Knowledge of substance use and alcoholism, addiction, co-dependency, and related disorders. · Knowledge of recovery Coaching techniques. · Knowledge of recovery processes. · Knowledge of community resources. · Knowledge of SUS program policies and procedures. · Knowledge of adolescent behavior and counseling and guidance techniques. · Knowledge of recovery and wellness support· Knowledge of mentoring· Knowledge of advocacy· Skill in advocacy interviewing, active listening, and counseling clients/patients. · Skill in acting quickly in emergencies. · Skill in using a computer and applicable software. · Skill in maintaining accurate records and files. · Skill in de-escalation skills with youth in a crisis situation. · Skill in mentoring. · Skill in being a role model. Skill in Implement rehabilitative recovery skills and mentoring youth in SUS programs. Ability to assess youth needs. Ability to coordinate client services. Ability to monitor youth participation. Ability to maintain communication with SUS providers. Ability to prepare youth for groups. Ability to communicate effectively, both orally and in writing. Ability to organize workloads and set priorities to carry out assigned tasks. Ability to establish and maintain effective working relationships with others. Ability to willingness to physically restrain youth in the appropriate manner. · Ability to gather, assemble, correlate, and analyze facts. Ability to work collaboratively with all stakeholders and maintain a professional, courteous demeanor. Ability to work occasionally: may work in excess of 40 hours per workweek, may work different shift patterns, may be on-call, and travel collaboratively with all stakeholders and maintain a professional, courteous demeanor. PHYSICAL DEMANDS AND WORKING CONDITIONSThe following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. AnalyzingAbility to communicate effectively, orally and in writing Ability to see Ability to hear (with or without aid) Ability to perform tactile discernment Identify colors Depth perception Operate motor equipment Lifting up to 25 lbs. Carrying up to 25 lbs. Restraining combative youth Climbing stairs Climbing ladders PullingPushingRepeated bending Reaching above shoulder WalkingStandingSittingTwistingKneelingStoopingFinger/manual dexterity Dual simultaneous grasping VETERANSIn order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application. Go to ************************** com/, ************ onetonline. org/, or *********** careeronestop. org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Medical and Health MOS Codes. SPONSORSHIPCandidates must be eligible to work in the United States without requiring sponsorship. ADDITIONAL INFORMATIONIf you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (************** taleo. net/careersection/ex/jobsearch. ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. Thank you for considering employment with the Texas Juvenile Justice Department. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERThe Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.
    $34k-58k yearly est. Auto-Apply 12h ago
  • Client Support Associate

    FCS 4.8company rating

    Remote support specialist job in Weslaco, TX

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $37k-54k yearly est. Auto-Apply 60d+ ago
  • Part-Time Technology Support Technician

    McAllen ISD (Tx 4.3company rating

    Remote support specialist job in McAllen, TX

    PRIMARY PURPOSE: The Intern-Technology Support Technician will provide all students, teachers, school leaders and departmental staff technical support on all technological devices with a focus on technology support, projects, implementation, integration of any technology support staff. The Intern-Technology Support Technician accomplishes this by providing technology support primarily through the onsite, district remote and help desk solutions and onsite. The Intern-Technology Support Technician will provide prompt response, resolve, research and technological support, support guidance for all district devices, endeavors, and initiatives. Intern-Technology Support Technician will resolve issues for all users quickly and with quality, identifying issues and developing permanent solutions to eliminate any obstacle. Specifically, the Intern-Technology Support Technician achieves technology, process, functionality with excellence throughout the district with emphasis in the following areas: of all technology devices, implementation projects, customer service, technology effectiveness, data risk management, data privacy education, and trusted learning environment management. QUALIFICATIONS: Education/Certification: High School diploma, required COMPTIA certification, preferred Enrolled with a minimum of 3 credit hours at higher learning institution in Computer Science or related field, required 2.5 GPA or higher, required Available to work 3-4 hours Monday through Friday for 19-hour week Special Knowledge/Skills: Ability to communicate effectively (verbal and written); ability to effectively assess, research, evaluate, logical decision making, effective planning skills, and implement, develop and deploy solutions; knowledge of technology devices and software applications; demonstrate an aptitude for comprehensive understanding and repairing of technology hardware and software; willing to work irregular hours during the week and weekends to execute technology projects and/or support users. Experience: Experience in technology, preferred Experience with Windows (desktop all versions), Mac OSX (all versions), Network printers (all makes and models), Scanners (all makes and models), Mobile devices and their OS's, preferred Workdays/Hours: 226 / 3-4 hours Monday thru Friday - 19 hours week maximum Pay Date: Biweekly MAJOR RESPONSIBILITIES AND DUTIES/ESSENTIAL FUNCTIONS: 1. Provide excellent professional customer service and behavior to students, parents, staff and stakeholders in the areas of technology solutions, use and issue resolution. 2. Develop and train technology users on proper guidance on prompt support and the use of technology devices and district applications. 3. Troubleshoot hardware, software, networking and wireless issues with quality and speed. 4. Provides district hardware, software, application and support solutions, awareness, training for all district technology. 5. Collaborate with all district campuses, departments implement solutions; communicate effectively through all technological medias. 6. Understand all district software and hardware technology including but not limited to computers, tablets, mobile devices, and other hardware such as monitors, printers, scanners, casting devices, projectors, interactive boards, document cameras and any other district technology device. 7. Plan with all Technology levels to execute plans of action for effective and efficient support on all configuration and deployment of technology devices, and/or moves, of technology installations and of technology disposals. 8. Prepare and continuously update technology equipment inventory. 9. Work with Department of Technology to facilitate installation or updating of technology devices and specialized software. 10. Contribute to creating a cooperative, collaborative, high-performing, and solutions-oriented department. 11. Follow McAllen ISD customer service standards. 12. Perform other job duties as assigned by immediate supervisor (primary evaluator) in accordance with funding source guidelines. SUPERVISORY RESPONSIBILITIES: None EQUIPMENT USED: Computer workstations, mobile devices, security devices, laser printers, ink printers, Multifunction devices, communications equipment, network devices, test equipment, network tools, sheet scanners, software, scanner, and other related devices/equipment. WORKING CONDITIONS: Mental Demands: Ability to communicate effectively; maintain emotional control under stress; ability to handle several projects at the same time with frequent interruptions; interpret policy, procedures and data; coordinate district computer functions Physical Demands/Environmental Factors: Occasional prolonged and irregular hours; ability to lift, carry and pull heavy equipment; ability to climb ladders to reach ceilings and roofs; stooping, kneeling, crouching, pulling; visual acuity; exposure to noise, vibration; work around machinery with moving parts
    $23k-40k yearly est. 2d ago
  • Programs Support Specialist

    C2 GPS-Lower Rio Grande Workforce

    Remote support specialist job in Weslaco, TX

    The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and provides technical support for workforce customers within the Child Care Department. ESSENTIAL FUNCTIONS: Reviews and examines compliance reports to ensure alignment with program requirements. Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer's original case file. Participates in customer hearings and submits relevant documentation to appropriate parties. Seeks out new ways to improve workforce services to meet labor market needs. Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES: Knowledge of workforce development. Knowledge of word processing, spreadsheet, technology, and computer skills. Exceptional customer service and interpersonal skills. Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. Excellent verbal and written communication skills, to include documentation. Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. Ability to develop strategies and solutions. EDUCATION AND EXPERIENCE: High School Diploma or GED required. Valid driver's license and proof of insurance with safe driving record. One year of relevant experience preferred. Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. ------------------------------------------------------------------------------------------------------------------------ COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! Health Insurance (with low-cost options for employee-only plans Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match up to 6% of individual contributions Dental Vision Life Insurance Short and Long Term Disability Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications. JOB CODE: 8810N5 - PSS
    $34k-58k yearly est. 50d ago
  • Programs Support Specialist

    C2 Global Professional Services

    Remote support specialist job in Weslaco, TX

    The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and provides technical support for workforce customers within the Child Care Department. ESSENTIAL FUNCTIONS: * Reviews and examines compliance reports to ensure alignment with program requirements. * Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer's original case file. * Participates in customer hearings and submits relevant documentation to appropriate parties. * Seeks out new ways to improve workforce services to meet labor market needs. * Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES: * Knowledge of workforce development. * Knowledge of word processing, spreadsheet, technology, and computer skills. * Exceptional customer service and interpersonal skills. * Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. * Excellent verbal and written communication skills, to include documentation. * Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. * Ability to develop strategies and solutions. EDUCATION AND EXPERIENCE: * High School Diploma or GED required. * Valid driver's license and proof of insurance with safe driving record. * One year of relevant experience preferred. * Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * ----------------------------------------------------------------------------------------------------------------------- COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! * Health Insurance (with low-cost options for employee-only plans * Wellness Reimbursement * Generous Paid Time Off * Paid Parental Leave * 401(K) with 100% Employer Match up to 6% of individual contributions * Dental * Vision * Life Insurance * Short and Long Term Disability * Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications. JOB CODE: 8810N5 - PSS
    $34k-58k yearly est. 53d ago
  • Pedagogical Support Specialist | Instructional Coaching (Administrators, Teachers, Coaches) [LFCISD0026025]

    Prosidian Consulting

    Remote support specialist job in Los Fresnos, TX

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Pedagogical Support Specialist | Instructional Coaching (Administrators, Teachers, Coaches) [LFCISD0026025] for Program Support on a Exempt W2: No Overtime Pay Basis Technical Element located Los Fresnos, TX 78566 Across The CONUS - Southwest Area - Rio Grande Valley Region supporting 0 a Los Fresnos, Texas Consolidated Independent School District (CISD) which serves approximately 10,565 students across 14 schools. Recognized for strong academic performance, the district offers 18 Advanced Placement courses and has been named a National Advanced Placement District of the Year. In 2019, it received an "A" rating from the Texas Education Agency, reflecting high student achievement and progress. Seeking Pedagogical Support Specialist candidates with relevant Education, And Academia Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Education, And Academia Sector Clients such as LFCISD. This as a Technical Element or Contract W-2 (IRS-1099) Instructional Coaching (Administrators, Teachers, Coaches) Functional Area Professional - Consultant Services For Education Professional Development Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Consultant Services For Education Professional Development (Pedagogical Support Specialist) in the Education, And Academia Industry Sector focussing on Human Capital Solutions for clients such as Los Fresnos Consolidated Independent School District (CISD) (LFCISD) | Los Fresnos CISD Education Department Generally Located In Los Fresnos, TX 78566 and across the CONUS - Southwest Area - Rio Grande Valley Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Pedagogical Support Specialist | Instructional Coaching (Administrators, Teachers, Coaches) [LFCISD0026025] We deliver individualized and group-based instructional coaching services for administrators, teachers, and instructional coaches. Our experts focus on pedagogy enhancement, classroom management, lesson plan optimization, differentiated instruction, and effective leadership practices that directly impact student learning outcomes.. Enhancing instructional practice and leadership capacity through individualized coaching for educators and administrators. For Instructional Coaching (Administrators, Teachers, Coaches).. Instructional Coaching (Administrators, Teachers, Coaches) as part of Consultant Services For Education Professional Development aligns with NAICS: 611430 - Professional and Management Development Training and serves Functional Areas for Instructional Coaching (Administrators, Teachers, Coaches) whereby Pedagogical Support Specialists [Labor Category: Instructor Level I] work as part of Engagement Teams. We deliver individualized and group-based instructional coaching services for administrators, teachers, and instructional coaches. Our experts focus on pedagogy enhancement, classroom management, lesson plan optimization, differentiated instruction, and effective leadership practices that directly impact student learning outcomes. Enhancing instructional practice and leadership capacity through individualized coaching for educators and administrators. For Instructional Coaching (Administrators, Teachers, Coaches). to Support teachers in improving pedagogy through coaching, modeling instructional strategies, and providing feedback on classroom practices. The role(s) are located in the CONUS - Southwest Area - Rio Grande Valley Region is at or near Los Fresnos, TX 78566. Work Site Address: 32703 State Highway 100 Los Fresnos, TX 78566 Qualifications Desired Qualifications For Pedagogical Support Specialist | Instructional Coaching (Administrators, Teachers, Coaches) [LFCISD0026025] (LFCISD0026025) Candidates: Experience in instructional delivery, teacher mentorship, or pedagogy enhancement initiatives. Education / Experience Requirements / Qualifications Commitment to continuous instructional improvement, creativity, strong communication. Skills Required Experience working closely with educators to refine instructional methods and optimize learning environments. Competencies Required Instructional Coaching Services Ancillary Details Of The Roles Due to the sensitive nature of our work, the individuals who will be actively completing work on this contract or reviewing documents related to our operations must either be cleared (Secret Fcl / Top Secret Fcl) or be able to obtain and maintain a clearance. All personnel must possess an active Secret clearance with eligibility for Interim TS/SCI or a full TS/SCI clearance in DISS at the time of proposal submission and maintain it throughout the contract. Compliance with FAR 52.204-2 and DoD security requirements (DD Form 254, DD Form 441, and DoD 5220.22-M) is mandatory. Employees denied a Top Secret clearance after receiving an Interim TS will be restricted from contract duties, but this does not relieve ProSidian from performance obligations. Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. Ful Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions. - Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. Other Details Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. #TechnicalCrossCuttingJobs #Consulting #Education, And Academia #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information CORE COMPETENCIES * Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader * Leadership - ability to guide and lead colleagues on projects and initiatives * Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people * Communication - ability to effectively communicate to stakeholders of all levels orally and in writing * Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams * Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications * Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors * Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together * Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference * Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: * Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives * Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** * 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed. * Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. * Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. * Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. * Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. * Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. * ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. * Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. * Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
    $34k-58k yearly est. Easy Apply 60d+ ago
  • Retail Support Specialist

    DSI Systems 4.0company rating

    Remote support specialist job in Pharr, TX

    Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!
    $26 hourly 15d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Brownsville, TX

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $37k-61k yearly est. 8d ago
  • Technical Support Specialist (NDT Technician Level 2)

    Bechtel 4.5company rating

    Remote support specialist job in Brownsville, TX

    1. Must work in a confidential manner to ensure confidentiality of employee and project files. 2. Facilitates the efficient operation of departments by performing a variety of administrative and team-supporting role tasks. 3. Performs administrative duties and may in compose routine correspondence and coordinating activities. 4. Checks quality of own work. 5. May assist in coordinating meeting arrangements. 6. Understands the work scope and integrate priorities for the project. 7. Understands work priorities and schedules. 8. May supervise and coordinate the activities of other project support personnel. 9. Keeps abreast of project and department systems, services relevant to area of responsibility, and project process improvements, procedures, and practices. 10. Prepares documents, using standard word processing, spreadsheets, or other project databases, as needed, to support work activities. 11. Processes a variety of procedural steps in accordance with well-defined procedures and guidelines. 12. Assists with maintaining project databases within assigned department and may produce logs and reports. 13. Assists in gathering information, such as status reports, for project field supervisor(s) and other project personnel as requested. 14. Implements procedures and may train personnel in area of responsibility, including use of project automated systems. 15. May review and resolve daily project support tasks on the project. 16. Assists in collecting and providing information to support records compliance assessments. 17. Updates, maintains and tracks files within project tracking systems. 18. Assists in compiling, creating and maintaining project reports as directed by supervisor. 19. Must be punctual and maintain a dependable level of attendance in accordance to project work rules. 20. Adheres to all safety procedures. * Conduct non-destructive testing (NDT) using various methods, including Penetrant Testing. (PT-Visible/Solvent), Magnetic Particle Inspection (MT-Visible Dry Powder) and Positive Material Identification Testing (PMI) in alignment with project specifications and industry standards (e.g., ASNT, API, AWS, ASTM). * Interpret and evaluate test results, documenting findings in site welding database software and provide recommendations for further actions. * Support quality control efforts by collaborating with engineering and construction teams to ensure compliance with safety and quality standards. * Assist in training and mentoring junior technicians, providing guidance on NDT techniques and procedures. * Maintain and calibrate NDT equipment to ensure accuracy and readiness for testing procedures. * Participate in inspections and assessments, contributing to root cause analyses and corrective actions, as necessary. * Always ensure adherence to safety protocols and regulatory requirements, promoting a culture of safety within the team. * Prepare and maintain detailed records of test results, equipment maintenance, and compliance documentation. Qualifications: * High school diploma or equivalent required; technical certification in NDT preferred. * Minimum of 3-5 years of experience in non-destructive testing, particularly in PT, PMI, and MT methodologies. * Certification in PT, MT, and PMI from a recognized body (e.g., ASNT Level II or equivalent). * Proficiency with NDT equipment and techniques, including familiarity with applicable codes, standards, and industry practices. * Strong analytical and problem-solving skills, with the ability to interpret technical data accurately. * Excellent communication skills, both verbal and written, with the ability to work collaboratively in a team environment. * Detail-oriented with strong organizational skills, capable of managing multiple tasks efficiently. * Ability to perform physically demanding tasks and work in varied environmental conditions. Additional Requirements: * Willingness to travel and work flexible hours as needed on site. * A commitment to safety, quality, and continuous improvement. * Previous industrial field experience is a plus. Benefits:- Competitive salary and benefits package. * Opportunities for professional development and career advancement. * A dynamic and inclusive work environment that values diversity. If you are a qualified technician looking to contribute to a groundbreaking LNG project in a rewarding and challenging role, we encourage you to apply. Application Process: Please submit your resume and cover letter detailing your experience and qualifications for the Level II PT, PMI, MT Technician position directly through our Bechtel careers page. Bechtel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $74k-114k yearly est. 5d ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Remote support specialist job in Brownsville, TX

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $60k-79k yearly est. Auto-Apply 28d ago
  • Client Support Associate

    FCS 4.8company rating

    Remote support specialist job in Brownsville, TX

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $37k-54k yearly est. Auto-Apply 60d+ ago
  • TJJD - Certified Peer Support Specialist I-II - Recovery Coach - (EVN) - 55110

    Capps

    Remote support specialist job in Edinburg, TX

    TJJD - Certified Peer Support Specialist I-II - Recovery Coach - (EVN) - 55110 (00055110) Organization: TEXAS JUVENILE JUSTICE DEPARTMENT Primary Location: Texas-Edinburg Work Locations: Evins 3801 E Monte Cristo Road Edinburg 78541 Job: Community and Social Service Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 4007 4008 Salary Admin Plan: A Grade: 10 12 Salary (Pay Basis): 2,575. 83 - 4,149. 83 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Dec 30, 2025, 4:21:50 PM Closing Date: Ongoing Description HOW TO APPLYComplete a State of Texas Application for Employment and the following additional forms (available at ************ tjjd. texas. gov/careers/) TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074) Failure to complete and submit the above forms will cause delays in your consideration for this position. Apply Online at ************** taleo. net/careersection/644/jobdetail. ftl?job=00055110&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). Apply through Work-In-Texas at ************ workintexas. com/vosnet/loginintro. aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: ************ tjjd. texas. gov/careers and can be submitted via email to: HRJobs@TJJD. Texas. gov. PLEASE NOTEYour job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information. Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications. BENEFITSState of Texas Benefits and Retirement Information can be found at ************ ers. texas. gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty. GENERAL DESCRIPTIONThe Texas Juvenile Justice Department (TJJD) provides a trauma informed, holistic Substance Use Services (SUS) Specialized Treatment Program to youth committed to the agency who have been assessed as needing SUS treatment in addition to participating in the agency's Texas Model core treatment programming. The Certified Peer Support Specialist I-II - Recovery Coach serves as a role model, mentor, advocate, and motivator to individuals engaged in the Substance Use Services Specialized Treatment Program. This position serves youth who have been adjudicated of felony offenses, committed to the agency by a juvenile court, and placed in a high security correctional facility. Duties involve providing non-clinical services intended to aid youth in establishing and maintaining individual recovery from addiction. The recovery coach promotes a recovery-based approach to youth care with an emphasis on respect, self-direction, and empowerment by providing recovery support, personal assistance, education on community resources, and other supportive services for individuals with a substance use disorder (SUD). May be required to work in excess of 40 hours per workweek, different shift patterns, and travel occasionally. Career Ladder Promotion Opportunity: This position is in the approved TJJD career ladder for Recovery Coaches. Placement on the career ladder is dependent upon experience, education and certification. Recovery Coaches may be promoted based on meeting the established eligibility criteria per agency policy until they reach the top level of the ladder. Progression to the highest pay level on the career ladder is dependent upon experience and performance. Pre-Service Training Academy Requirement: Newly hired recovery coaches or rehired recovery coaches who separated more than 18 months will be required to attend the pre-service training academy. Recovery coaches who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment. Levels of Work Performed by Career Ladder Level:Certified Peer Support Specialist I- Recovery Coach: Performs complex (journey-level) peer support work under moderate supervision with limited latitude for the use of initiative and independent judgment. Does not have certification at this level, but may be working towards certification. Certified Peer Support Specialist II- Recovery Coach: Performs advanced (senior-level) peer support work under minimal supervision with extensive latitude for the use of initiative and independent judgment. Has certification as a peer coach. ESSENTIAL DUTIESRecovery coaches are non-clinical support persons, services provided for each participating youth in accordance with Case Management Standards (CMS) and SUS program requirements. Provides peer support in a positive and supportive manner through coaching, role modeling and mentoring in order to assist members in developing skills to achieve their goals. Maintain confidentiality and standards of ethical practice. Attend any and all meetings and trainings held in the SUS department. Works in collaboration with the transitional placement staff (Halfway House PSW, Parole, and SUS Specialized Treatment Program Specialist) to identify appropriate services, such as SUS aftercare. Conducts and facilitates required groups permitted by recovery coaches, SUS psycho-educational groups, and participation in some family contact; and retrieves youth for group and return them in accordance with CMSParticipates in staff development relating to the agency's approved treatment program, group facilitation, CMS, SUS specific training, substance abuse training, and renews annual mandatory training requirements. Reads, reviews, and properly applies information found in youth records related to youth health, safety, and security; provides appropriate information to the SUS staff; and complies with policies, procedures, rules, and regulations. Prepares and maintains records, forms, and reports, as required by CMS and the Texas Department of State Health Services (DSHS). Assists the SUS provider during the time the youth is enrolled in treatment by identifying individual treatment goals, maintaining consistent communication with the SUS provider to ensure the youth is progressing in treatment, including participation in groups, progress, transition plans etc. Performs all duties in compliance with agency safety policies and procedures:Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested time frames. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies. Will be required to travel up to 20% of the time. Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others. Qualifications MINIMUM QUALIFICATIONSRequirements for Certified Peer Support Specialist I - Recovery Coach:High school graduation or a GED from an accredited organization, or Associate's or Bachelor's Degree with major course work in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, or other related social sciences* field. No experience required. Requirements for Certified Peer Support Specialist II - Recovery Coach:High school graduation or a GED from an accredited organization or Associate's or Bachelor's Degree with major course work in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, or other related social sciences* field. One (1) year of full-time wage-earning experience providing recovery coaching services. Certified in the State of Texas as one of the following:· Peer Recovery Support Specialist - (PRSS), or· Re-Entry Peer Specialist- (JI-RPS) or· Recovery Support Peer Specialist- (RSPS) (Preferred) The following applies to Certified Peer Support Specialist I-II - Recovery Coach Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution. Requirements:· Must be at least 23 years of age. · Must be in good standing with the certification agency. Preferred:· Experience working with multi-disciplinary teams. · Experience in substance use programs within a correctional setting. · Experience providing substance use recovery coaching services to adolescents. · Have certification or are working towards certification as a Recovery Support Peer Specialist- (RSPS) (Preferred) Experience and Education Substitutions:Pro-rated part-time experience may satisfy the experience requirements. * Social Science degrees include: Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice, Education (or education certification). Pre-employment conditions require acceptable results from mandatory:pre-employment drug test;finger printing, criminal records check, and TB testing;Fitness-for-Duty Assessment which may include both physical and behavior evaluations. KNOWLEDGE, SKILLS, AND ABILITIES · Knowledge of substance use and alcoholism, addiction, co-dependency, and related disorders. · Knowledge of recovery Coaching techniques. · Knowledge of recovery processes. · Knowledge of community resources. · Knowledge of SUS program policies and procedures. · Knowledge of adolescent behavior and counseling and guidance techniques. · Knowledge of recovery and wellness support· Knowledge of mentoring· Knowledge of advocacy· Skill in advocacy interviewing, active listening, and counseling clients/patients. · Skill in acting quickly in emergencies. · Skill in using a computer and applicable software. · Skill in maintaining accurate records and files. · Skill in de-escalation skills with youth in a crisis situation. · Skill in mentoring. · Skill in being a role model. Skill in Implement rehabilitative recovery skills and mentoring youth in SUS programs. Ability to assess youth needs. Ability to coordinate client services. Ability to monitor youth participation. Ability to maintain communication with SUS providers. Ability to prepare youth for groups. Ability to communicate effectively, both orally and in writing. Ability to organize workloads and set priorities to carry out assigned tasks. Ability to establish and maintain effective working relationships with others. Ability to willingness to physically restrain youth in the appropriate manner. · Ability to gather, assemble, correlate, and analyze facts. Ability to work collaboratively with all stakeholders and maintain a professional, courteous demeanor. Ability to work occasionally: may work in excess of 40 hours per workweek, may work different shift patterns, may be on-call, and travel collaboratively with all stakeholders and maintain a professional, courteous demeanor. PHYSICAL DEMANDS AND WORKING CONDITIONSThe following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. AnalyzingAbility to communicate effectively, orally and in writing Ability to see Ability to hear (with or without aid) Ability to perform tactile discernment Identify colors Depth perception Operate motor equipment Lifting up to 25 lbs. Carrying up to 25 lbs. Restraining combative youth Climbing stairs Climbing ladders PullingPushingRepeated bending Reaching above shoulder WalkingStandingSittingTwistingKneelingStoopingFinger/manual dexterity Dual simultaneous grasping VETERANSIn order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application. Go to ************************** com/, ************ onetonline. org/, or *********** careeronestop. org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Medical and Health MOS Codes. SPONSORSHIPCandidates must be eligible to work in the United States without requiring sponsorship. ADDITIONAL INFORMATIONIf you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (************** taleo. net/careersection/ex/jobsearch. ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. Thank you for considering employment with the Texas Juvenile Justice Department. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERThe Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.
    $34k-58k yearly est. Auto-Apply 12h ago
  • Retail Support Specialist

    DSI Systems 4.0company rating

    Remote support specialist job in Pharr, TX

    Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!
    $26 hourly Auto-Apply 15d ago
  • Client Support Associate

    FCS 4.8company rating

    Remote support specialist job in Los Fresnos, TX

    Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $37k-54k yearly est. Auto-Apply 60d+ ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Harlingen, TX?

The average remote support specialist in Harlingen, TX earns between $30,000 and $73,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Harlingen, TX

$47,000
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