Remote support specialist jobs in Hillsborough, NJ - 362 jobs

Job Description This Sr QA position is for manual and automated testing of Judiciary JAVA web-based / Pega apps. QA will perform testing in the following areas: functional/regression, data-integrity, web-services, application workflow and input/outputs validation. Note: This is a Hybrid position requiring 2 days / wk on-site. Please provide Local candidates. This is a high visibility project and will require the Senior QA to work with the business and perform some BA tasks such as requirements gathering. Senior Quality Assurance Specialist is responsible for the design, pilot, & implementation of the software quality assurance review processes. SQA will work with Business group and Application Teams during pre & post assessment periods. The QAS reports to Supervisor/Team Lead. QAS will perform functional/regression testing, SOAP/RESTful web service testing and data-integrity testing by executing and verifying SQL and stored procedure Tasks: Manually test web-based applications Review projects required work products to ensure compliance with approved tailored procedures and standards. Review and check projects software development activities and the associated internal tasks required as employed by the project and specified in the project plan. Compare actual project procedures to the specified standards, procedures, and, if required, specific 3rd party contractual requirements. Perform detailed reviews of interim and final tasks as appropriate. Ensure process improvement opportunities are reviewed by appropriate contact to identify training needs of the organization. Perform or manage the required software quality phase end reviews of work product and process for each software project and produce the required software quality reports, as specified in the project\'s software quality plan. Develop and manage short and long-term plans and schedules for organization wide software quality needs. Perform database integrity testing by verifying data entered/retrieved matches application requirements. Balance workload with teams capacity by managing the teams activities according to schedule and budgets. Coordinate and procure the required skills and techniques required. As well as other duties as assigned by the Project Manager. Qualifications: Candidate should have over all 12+ years of IT application experience (including development, analysis, QA etc.) Candidate should have over all 8+ years of IT application testing experience Candidate should have over 3+ years as QA lead They must be able to compare actual project procedures to the specified standards and procedures. They should be able to demonstrate expertise with the most recent and relevant technologies in the quality assurance review processes. They must be able to understand relational database systems and execute queries and stored procedures as part of their testing. They must have excellent communication skills and possess the ability to collaborate with internal and external groups including vendors. They must have the ability of working independently and with minimal supervision Skills: HP UFT Product Suite SOAP and RESTful Web Services Testing Web UI testing PEGA Web Application Testing JAVA Web Application Testing Manual Testing Creating, executing test plan / test cases / test scripts SQL Web Applications Testing The ideal candidate will have: Demonstrate differences between testing PEGA Web Applications and JAVA Web Applications Experience in AGILE/SCRUM Teams Run SQL queries to verify database table records match application Retrievals, Inserts and Updates Run Stored Procedures Understand Database modeling and Database Relationships Demonstrate expertise in teaching, conveying technical and or functional courses and concepts. Develop appropriate work programs and budgets and use to effectively schedule tasks and assignments. Identify improvements to project standards to achieve high quality services and products. Responsibilities: Understand and implement test plans Implement automation scripts from defined test plans Identify and document system defects Communicate clearly and effectively in written and spoken English Work independently and as a member of a team Experience 10+ years Skill Required /Desired Amount of Experience Overall IT industry experience Required 12 Years Experience with QTP/UFT/Selenium Required 3 Years Experience with Database Testing Required 7 Years Experience with Stored Procedure Testing Required 7 Years Experience with writing and executing SQL Required 7 Years Experience with PEGA Web Application Testing Highly Desired 3 Years Experience with JAVA Web Application Testing Required 5 Years Experience with Web Application Testing Required 7 Years Experience with SOAP and REST Web Services Testing Required 7 Years Experience creating and executing test plans/cases/scripts Required 5 Years Experience with UFT Automated Scripts Highly Desired 3 Years Knowledge of Web Applications Components and Purpose Required 7 Years 4-year College degree or equivalent technical study Required 4 Years

NationMind LLC is a technology consulting firm focused on software development and QA testing services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for PolyPaths Application Support to join our growing team. PolyPaths Application Support Location: New York City, NY (Onsite) Duration: 12+ Months contract Description Strategy to improve the IT local Market Risk team to provide support for the users and PolyPaths application. As Technical / Functional Expert in Market Risk IT, one consultant needs to be onboarded, Analyzes, designs, develops, deploys, and maintains software application for Market Risk users (PolyPaths). Essential Functions: Develop and integrate Java/python components within fixed income technology stack that consists of in-house built components (integrations), coordinate and be part of the vendor software monthly patching, upgrades, daily BAU level 2 support in PolyPaths. Understanding of the PolyPaths front end, batch process, OAS module, Jobs configuration, re run, etc.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Job ID: # 17-62692 Location: READINGTON,NJ-08889 Duration: : 1 year (with possible extension) · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. Additional Information For more information, Please contact Shubham ************

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Founded in 1998 and managed by a visionary who has a very strong technical background, IndSoft is one of the fastest growing consulting services companies and is headquartered in Chicago. We have international delivery centers in the USA and India. Our motto "We put the IT in your PROF-IT" is more than just a tagline; it inspires the true spirit of IndSoft - delivering business value and creating a sustainable competitive advantage. Hi, Please find the below job description and send your updated resume Job Title: Application Specialist IV Experience : 7 to 12 years. Skills: Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development Must have significant end to end life cycle experience in implementing SAP SD Hands on configuration experience in: Pricing, Availability Checks, Credit and Risk management, output determination Sales, Foreign Trade and Customs, Billing, Shipping Reports and analysis and other general SD configuration Integration of SD modules with FI/CO, GTS, MM and WM modules Interfacing SAP with third party solutions specifically, tax bolt-on's - Vertex / Taxware, Fedex Shipping interface Planning and forecasting in SAP ABAP/IDOC processing Prior experience in service management/delivery and/or IT project management required Demonstrate strong architecture / solutioning skill Understanding of various technologies, communications and marketing principles. Knowledge of US / CA Pharma markets is desired. Knowledge of the Sanofi brands and business is a plus Good knowledge of applicable data privacy practices and laws Strong interpersonal, communication and presentation skills. Demonstrated ability to excel in cross functional teams with multiple stake holders. Must be able to maintain effective working relationships with internal and external business partners, suppliers, vendors, and consultants. Effective influencing skills and negotiating skills. Must know what satisfies customers and make customer satisfaction a high priority for self. Must possess sound interpersonal and information gathering skills and the ability to relate well to others at all levels throughout the organization. Must be results oriented, and demonstrate a “can-do” attitude - adaptability, flexibility and resourcefulness. Must demonstrate a commitment to company values. Ability to present ideas in business-friendly and user-friendly language. Highly self-motivated and directed. Keen attention to detail. Good analytical and problem-solving abilities. Experience working effectively in a team-oriented, collaborative environment SAP SD certification preferred Education: Bachelor's degree SAP SD Certification preferred Location: Bridgewater, NJ 55 Corporate Drive, Schedule: Start Date: 06/20/2016 Qualifications SAP SD, Application Specialist, MM, GTS and WM Additional Information Required Skills: SAP SD, MM, GTS, WM, Application Specialist Education: Bachelors degree (minimum)

Hamamatsu, one of the world's largest suppliers of advanced light detectors and detector systems for industrial, scientific, and commercial applications, has an immediate opening for a Digital Pathology Application Specialist at our Middlesex, NJ location. Our customer base is remarkably diverse; we serve Fortune 100 firms, top research labs, and innovative startups as well. Hamamatsu's mission is to improve the welfare of society through the advancement of photonics technology. The Digital Pathology Application Specialist provides in-house and in-field technical applications support for Hamamatsu's current and "next generation" range of Digital Pathology products. This position supports the sales division to help achieve sales and profitability goals within an assigned territory. Responsibilities include: Provide technical support and training on Digital Pathology products, including troubleshooting and correct operating procedures. Deliver in-person and remote training sessions to meet customer expectations. Take ownership of customer issues and ensure timely resolution. Gain proficiency in current and new Digital Pathology technologies; assist with new product introductions. Collaborate with Marketing and Sales teams to develop educational materials and support sales objectives. Conduct product testing, evaluations, and optimize slide scanning workflows. Create technical content, reports, and presentations; schedule and deliver training. Represent the company at conferences, trade shows, and seminars as a technical expert. Build and maintain strong relationships with researchers, pathologists, and scientists. Participate in special projects and contribute to process or product improvements. Required Qualifications: Bachelor of Science in Biology or related field 3 - 5 years of Digital Pathology experience in clinical, research, or industrial setting with a practical focus on slide scanning 2 - 3 years of Customer Support experience 1 year of Microscopy experience Must be able to travel domestically and internationally. Typical travel is around 50 - 75%. Must have the ability to transport yourself to and from appointments. Strong communication, presentation and teaching skills Preferred Qualifications: Master of Science, Biology PhD in biology field 2 yrs technical support experience 2 yrs instrument trouble shooting experience Digital Pathology experience Sales Experience Pay Range The target base salary for this role at commencement of employment is expected to be between $74,500 - $110,000 annually. Final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and qualifications. Benefits Hamamatsu offers a competitive salary and excellent benefit package for full-time employees which includes: Medical, Dental, Vision, Prescription, Life Insurance, Vacation/Sick/Personal Time, and Retirement Plans. Referral Tier:2 This position may require working with, or exposure to goods and information that may be subject to the jurisdiction of the US State Department ITAR regulations (**************************************** and the Commerce Departments CCL (*********************************** Hamamatsu is an Equal Opportunity Employer. All applicants will receive fair and impartial consideration without regard to race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran status, gender identity, sexual orientation, or any other status protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at ************ or by email at hc_hr_*********************** . Please include your contact information and specific details about your required accommodation to support you during the job application process. Messages left for other purposes, such as not being able to get into the careers website, following up on an application, or other non-disability related technical issues will not receive a response. It is the policy of Hamamatsu Corporation not to sponsor immigration visas for employment applicants.

The Product Applications Specialist - Aerospace Coatings & Films will spearhead Dunmore's aerospace applications, specializing in coatings, adhesives, and films, with a strong focus on technical sales engineering and product commercialization. This role bridges technical expertise and customer collaboration, ensuring successful product launches that meet both industry standards and customer requirements, the development of advanced coatings, adhesives, and films for aerospace applications, including thermal protection systems such as multi-layer insulation (MLI) blankets, specialty tapes, and other cutting-edge materials. This role is hands-on, with responsibility for taking products from concept to commercialization while collaborating closely with cross-functional teams and customers. The individual will be a key player in driving innovation and ensuring the successful launch of new aerospace products. Essential Duties and Responsibilities * Identify and Evaluate New Opportunities: Research emerging technologies and materials to identify market gaps, offering innovative solutions for aerospace applications such as thermal management systems, including Multi-Layer Insulation (MLI) films. * Lead Product Commercialization: Oversee new product development initiatives focused on aerospace coatings, adhesives, and films, ensuring seamless progression from concept to commercialization by aligning technical solutions with market and customer needs. * Drive Technical Sales Support: Act as the technical liaison between customers, business development teams, and internal stakeholders, translating application requirements into product specifications to drive revenue growth and customer satisfaction. * Optimize Product Performance: Design and develop advanced solutions for demanding aerospace environments, conducting rigorous research and testing to ensure products exceed industry standards and customer expectations. * Manage technical development projects efficiently, aligning resources and timelines with organizational objectives for the successful launch of new aerospace products. * Scale and Transition Products: Partner with manufacturing and quality assurance teams to scale prototypes and ensure smooth transition to full-scale production, maintaining quality and performance throughout the process. * Provide Expert Technical Support: Support sales and customer service teams by troubleshooting technical challenges, optimizing product performance, and ensuring continued success post-commercialization. * Monitor Industry Trends: Stay informed about aerospace industry trends, regulatory changes, and technological advancements, analyzing competitive offerings to maintain a strong position in the market and drive future innovation. * Mentor and Develop Talent: Mentor junior team members, fostering technical expertise and enhancing the capabilities of the product development and technical sales teams. * Other Duties as Assigned: Perform additional responsibilities as needed to support organizational objectives and drive continuous improvement. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skill, and Abilities: * Demonstrated knowledge of MLI (Multi-Layer Insulation) systems for satellites * Understanding of space environment effects on materials (radiation, thermal cycling, atomic oxygen) * Knowledge of aerospace industry regulations (e.g., FAA, NASA, ASTM, MIL-STD) is a plus. * Strong problem-solving and analytical skills with hands-on experience in laboratory testing and product evaluation. * Excellent communication and project management skills. * Ability to work collaboratively in a cross-functional environment. * Experience with technology transfer from R&D to manufacturing is highly desirable. * Experience working with aerospace OEMs, suppliers, or regulatory bodies. * Familiarity with thermal protection systems, EMI shielding, or other specialized aerospace applications. * Knowledge of polymer chemistry and material processing techniques relevant to aerospace applications. Education and Experience * Bachelor's degree (Master's or Ph.D. preferred) in Chemistry, Materials Science, Chemical Engineering, or a related field. * Minimum of seven (7)+ years of experience in product development of aerospace materials, preferably in thermal protection systems. Additional education will be considered in lieu of experience. Physical Demands - OFFICE / TRAVEL * Standing/Sitting: 50/50 % * Walking/Bending/Stooping: 80/10/10% * Lifting Requirements: 25 pounds * Travel by air, rail, auto (15% of time) * Work in manufacturing area, QA lab and office areas * Exposures - Odors, Fumes, Noise, Chemicals, Temperature, Vision strain, Moving parts. Dunmore International Corp. is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Dunmore makes hiring decisions based solely on qualifications, merit, business needs at the time.

Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle * Work with vendors to conduct physical asset audit and maintain asset stock rooms * End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) * Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information * Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills * Smart hands support for Server and Network devices * Train the Trainer Roles & Responsibilities * 100% Work from Office (Client location) * Asset inventory management (New Device Asset/Import/Physical Stocking) * PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. * Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) * Accessory Request Fulfillment and Unknown Device Research/Investigation * PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) * Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) * Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) * New Hire onboarding training and orientation * AV Meeting Room support Base Salary Range: $50,000 - $65,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Department: IT/ Enterprise Resource Planning Reports To: Director Enterprise Applications Employment Type: 1 Year Contract We are seeking an experienced Sage X3 ERP Application Specialist to support and accelerate the global implementation of Sage X3 across multiple entities. The specialist will play a critical role in ensuring a smooth deployment, configuration, and adoption of Sage X3 by providing technical expertise, process optimization, and end-user support. This role is ideal for professionals who have successfully implemented Sage X3 in complex, multi-entity environments and can work collaboratively with global teams with a focus on financial modules. Key Responsibilities: Participate in the end-to-end implementation of Sage X3 across multiple regions or subsidiaries. Customize workflows, reports, and dashboards to align with global and local operational needs. Support data migration, validation, and reconciliation between legacy systems and Sage X3. Collaborate with Finance, Operations, and IT teams to gather business requirements and implement system enhancements. Identify and resolve process gaps, ensuring system setup supports consistent global practices. Support month-end and year-end financial closing activities through system validation and reporting. Work closely with internal IT teams and Sage partners to resolve technical issues. Develop and maintain system documentation, configuration records, and troubleshooting guides. Develop and maintain workflows, reports, and dashboards to support decision-making and compliance. Ensure data integrity, accuracy, and security across financial modules and related integrations Provide end-user training and technical support for Sage X3 financial functionalities. Facilitate knowledge transfer to ensure smooth handover post-contract. Ensure compliance with global implementation standards and governance frameworks. Participate in system testing (UAT), change management, and rollout planning. Requirements Qualifications & Experience: Essential: Bachelor's degree in information systems, Computer Sciences, Business, Accounting, or related field. Minimum 5+ years of hands-on experience implementing and supporting Sage X3 with a focus on financial modules. Proven expertise in Sage X3 financial and supply chain modules. Strong understanding of multi-entity, multi-currency, and multi-language environments. Experience with data migration, user support, and report customization. Desirable: Knowledge of integration frameworks (APIs, web services, or middleware). Familiarity with SQL Server, Power BI, or other business intelligence tools. Excellent communication and stakeholder management skills. Strong analytical and problem-solving capabilities. Ability to work independently and manage multiple priorities in a fast-paced, global environment.

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest and db Motion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. The primary purpose of the Associate Desktop Analyst role is to provide second line of support assistance to client users experiencing problems with IS supported software and hardware. The Associate Desktop Analyst will be responsible for imaging, configuration, installations, deployments and support. Responsibilities: * Identifies and resolves desktop/laptop hardware problems. * Initial network troubleshooting and determination of appropriate escalation path. * Resolve and work proactively on virus issues and initiatives. * Assists in new system deployments/loading appropriate software as needed. * Responsible for incidents escalated from first line of support. * Write support documentation for customer and/or departmental use. * Provides suggestions and information on projects that should be undertaken by the department. * May manage projects as assigned by the Manager. Academic and Professional Qualifications: * BA or BS degree preferred or other relevant combination of training and experience. * Certifications preferred. Experience: * Up to 2 years experience in an desktop support environment preferred * Excellent client facing skills with the ability to thrive in a critical environment * Attention to detail, strong follow through skills and dependable Travel Requirements: * May require local travel * May require other travel for business needs Working Arrangements: * Will required to work off hour shifts including nights and weekends * Will be assigned to an on-call rotation * 24/7 support * Work is performed in a standard office environment with minimal exposure to health or safety hazards Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range $48,000-$57,916 USD Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: ******************************

About Us: Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Fast Team IT Technician to join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team. About the Role: We are seeking a highly skilled and motivated individual to join our team as a Fast Team IT Technician. In this role, you will be providing remote support to our clients over the phone, in chat, and via email. Your primary objective is to ensure clear communication with clients and assist them with their technical issues. The ideal candidate possesses strong problem-solving skills, technical knowledge, and excellent communication skills. Primary Responsibilities: Provide first-level support for service requests, ensuring timely and professional resolution of technology-related issues, including workstations, servers, printers, networks, and vendor-specific hardware and software. Deliver remote IT support, including in Windows servers, Active Directory, Office365, and DNS. User creation/termination app install, printer setups. Monitor the remote monitoring and management system for alerts and notifications, promptly responding through service tickets. Maintain and update system documentation using ConnectWise and IT Glue. Communicate professionally with clients, providing exceptional service and support. Job Qualifications: Basic understanding of troubleshooting systems. Strong interpersonal skills, including effective communication, active listening, and a customer-centric approach. Ability to diagnose technical issues and provide efficient solutions. Excellent multitasking skills and adaptability to rapidly changing environments. Quick learning ability for new software and troubleshooting tools. Self-motivated with a sense of urgency to meet service commitments. Recognize when it's appropriate to escalate support tickets. Strong problem-solving skills and a proactive attitude. A+ or other relevant certification Benefits: Nationwide medical insurance. Dental insurance. Life insurance gifted to all employees. Long-term disability insurance gifted to all employees. FSA and HSA options. 401k match Generous paid time off. Mental health days Paid certification assistance We are an Equal Opportunity Employer!

Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Title: IT Support Location: Raritan, NJ 08869 DURATION:- 9+ Months Local candidates only / W2 Job Description Experienced I/T Analyst support to perform enterprise computer job scheduling support. Responsible for review of requirements, coordination of agent installations, creation of change control and documented support contacts, creation and updates to batch job schedules using Cisco Tidal Enterprise Scheduling Tool. Ability to analyze and implement tasks for existing or proposed schedule changes. The candidate will consult and interface with internal project team members. Review requests, confirm requirements, creating new jobs and schedules, modifying existing jobs and schedules, completing adhoc jobs and schedules, and provide written and verbal status, update or create required documentation. Technical experience includes Tidal Enterprise Scheduler v5.3 or Tivloi Workload Scheduler (Maestro) v8.2, basic computer knowledge, MS Office products, general knowledge of enterprise batch job scheduling. Non-Technical- Excellent customer service, interpersonal, communication and team collaboration skills are essential. Ability to perform administrative tasks: Team scheduling, communications, meetings. Ability and willingness to learn Additional Information Thanks & Regards, Shipra Chauhan | Team Recruitment | Mindlance Inc | ************

About Cellebrite: Cellebrite's (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite's AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite's digital forensic and investigative solutions-available via cloud, on-premises and hybrid deployments-to close cases faster and safeguard communities. To learn more, visit us at ******************* ****************************************** and find us on social media @Cellebrite. Position Overview: Cellebrite is looking for a Technical Customer Support Engineer based within our Morristown, NJ Location (HYBRID Role). This candidate will have technical support background and experience in supporting Software Solutions for our customers in the Americas region. * Troubleshoot to resolve technical issues on Cellebrite solutions for our customers, use Phone / E-mail / Chat services to support customers, use CRM for Case management * Handle cases remotely. * Directly communicate with customers or partners during troubleshooting through to issue resolution * Cooperate and communicate closely with all internal teams within Cellebrite. * Follow established SLA & KPI. Requirements Requirements: o Hands on experience with: * Windows Workstation / application support -Advanced * Networking services and products -Intermediate o At least 2 years of experience in technical support or IT support o At least 2 years of experience in supporting Software solutions o Excellent hands-on problem-solving skills and follow through in both one-on-one and group situations. o Outstanding Soft Skills, communication on both written and verbal o Proven customer experience with technical orientation o Fast and Agile learning skills as our technology evolves constantly and quickly o Responsible personality to handle support case from open to close. o Ability to Multitask and function appropriately under stressful conditions. An advantage * Knowledge / Certifications - AWS/ MS Cloud services / CCNA / MCSA etc.) * knowledge in databases - SQL, Scripting * Experience in Mobile Cellular world * Experience in SaaS environments - Supporting infrastructure. * Knowledge of mobile phone OS (iOS, Android…) Skills & Qualities: * Passionate about support and helping customers, Take the lead attitude, and strive to solve problems for others. * Good communication skills (oral and written) * Hold Yourself accountable, High level of responsibility * Ability to work both in a team environment and individually. * Coordination skills in Project, Monday Board, Salesforce Languages & Other Requirements * Native English Spoken and Written * Spanish and / or Portuguese would be Highly beneficial Personal Characteristics

A company with mission-critical operations is hiring a Technical Support Engineer to support a growing firm. You'll join a team that works closely together and keeps things moving because everyone communicates well and pulls in the same direction. Your manager is technical, hardworking, and leads by example. The expectation is simple. Bring initiative, stay curious, and you'll keep getting opportunities that stretch your skills. The environment puts a strong focus on collaboration. You'll work a hybrid schedule and get hands-on experience with Office 365, Active Directory, Intune, Meraki, DUO for MFA, and a virtualized environment. Growth is real here because the team promotes from within. What you contribute directly impacts the responsibility you earn. If you want a place where your work is noticed and your development matters, this is a strong next step.

A leading defense manufacture is seeking a skilled and dependable IT Technician to provide on -site technical support for end users and enterprise systems. The ideal candidate is customer -focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment. Key Responsibilities: Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals. Install, configure, and maintain operating systems, applications, and enterprise tools. Manage imaging, deployment, asset tagging, and hardware logistics. Respond to VIP or executive -level support requests. Diagnose and resolve network connectivity issues including port activations and switch -level troubleshooting. Maintain accurate documentation of incidents, service requests, and asset records. Follow company IT policies, security standards. Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues. Qualifications: High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent). Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP). VantageClear Certification (or equivalent Security credential) required. Benefits: Competitive pay based on experience. Comprehensive health, dental, and vision coverage. Paid time off and retirement plan options. Ongoing training and professional development opportunities. Work in a secure, compliance -driven environment supporting critical IT operations.

Full-time Description Join Weiss-Aug - A Leader in Precision Manufacturing and Innovation Be part of a company that's shaping the future of manufacturing where your ideas, skills, and passion matter. Weiss-Aug, is a leading provider of advanced manufacturing and engineering solutions with advanced facilities across the U.S. and Mexico for over 50 years. Why Join Us? At Weiss-Aug we are driven by a commitment to excellence, innovation, and continuous improvement. As a recognized leader in the industrial and commercial sectors, specializing in high-volume metal stamping, thermoplastic molding, and value-added assembly solutions for the medical, aerospace & defense, automotive, interconnect, telecommunications and consumer goods industries, we take pride in cultivating a collaborative and forward-thinking work environment. We're currently seeking a passionate and skilled IT Technician to join our team and contribute to our mission of delivering high-quality, engineered solutions to our customers worldwide. In this role you will be responsible for installing, maintaining, and troubleshooting computer hardware and software systems within a manufacturing organization. Responsibilities: Tier 1 technical support for users on-site and remotely connected. Troubleshoot, diagnose, and provide resolution for network, Windows PC hardware and software related issues. Provide software and hardware support including user support, upgrading, testing, and implementation. Setting up, supporting, and troubleshooting/repairing/upgrading computers, phones, printers, and servers; installing software, writing/running reports, and general user support in office and manufacturing areas. Software/hardware setup and configuration. Running and hooking up cables and wires and assisting users in using software/hardware. Work with other IT staff with projects. Including in-depth research, hardware/software upgrades, purchasing, implementation, and testing. Develops and implements various training, job aids, and instruction for users on the use of operating systems, networking, applications, and databases. Create and maintain documentation: system configurations, internal IT procedures. Evaluating new hardware and software; advises on hardware and software alternatives; recommends standards for selection of software. User account administration (including door access). May require periodic travel to remote satellite offices. Requirements Software Knowledge: Windows OS Microsoft Office Active Directory Hardware Knowledge: Working knowledge of network connectivity Working knowledge of computers, printers, peripherals, etc Personal Skills: Good interpersonal, communication, and technical writing skills Detail oriented and good analytical skills Self-motivated and able to work independently without constant supervision Experience: 1-3 years technical support, Windows clients, Microsoft Office 1-3 years Windows administration & support 1-3 years network connectivity/security administration & support Education: A.S. degree in Computer Science or equivalent technical training/certification Relevant certifications: CompTIA: A+, Network+, Server+, Security+ Microsoft: MTA, MCP This position is at our East Hanover, NJ location. Pay Range: $23/hr. to $25/hr. Other Benefits Include Medical, Dental and Vision 401 (k) with company match Holiday, Vacation and Sick Time Tuition Reimbursement Health Savings Accounts (HAS) Flexible Spending Accounts (FSA) Cigna Wellness Incentive Program Employee Assistance Program (EAP) Short Term Disability Group Life and Accidental Insurance Sun Life - Accident, Critical Illness, and Hospital Indemnity Insurance Smoking Cessation Program Pet Insurance US Pay Transparency The base salary for this role will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, experience, and internal consistency. If your salary requirements exceed the advertised range and you remain interested in Weiss-Aug, we encourage you to apply. Weiss-Aug is an Equal Opportunity/Affirmative Action Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability, or any other characteristics protected by applicable federal, state, or local law. Notice to Agency and Search Firm Representatives: the Weiss-Aug Group is not accepting unsolicited emails from agencies and/or search firms for this job posting.

Technical Support Engineer The Company: Varonis (Nasdaq: VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation. Thousands of organizations worldwide trust Varonis to defend their data wherever it lives - across SaaS, IaaS, and hybrid cloud environments. Customers use Varonis to automate a wide range of security outcomes, including data security posture management (DSPM), data classification, data access governance (DAG), data detection and response (DDR), data loss prevention (DLP), and insider risk management. Varonis protects data first, not last. Learn more at **************** The Role: We are seeking a self-driven Technical Support Engineer who's ready to go beyond the usual break/fix routine. This isn't just about fixing issues; it's about breaking the mold of traditional support, anticipating problems before they arise, and driving innovation that keeps our customers raving while protecting their data. You'll be the spark that ignites a team of forward-thinkers, taking our support to levels most wouldn't even dream of. The Location: We are considering candidates who are able to work by onsite model, based out of North Carolina. The Requirements: * Experience with SaaS Platforms * Understanding of cloud architectures (e.g., AWS, Azure, GCP) and IAM solutions (e.g. Okta, Azure AD, or AWS IAM) * Deep understanding of SaaS-specific security challenges, such as multi-tenancy, data segregation, and secure API management. * Familiarity with firewalls, VPNs, IDS/IPS, and network protocols (TCP/IP, DNS, SSL/TLS). * Experience in troubleshooting network-related issues in a SaaS environment * Analytical Thinking * Expertise in analyzing logs from various sources (firewalls, servers, applications) to identify complex technical issues. * Strong initiative in identifying potential issues before they become critical, using ADX logs and Grafana dashboards. * Ability to think critically and solve complex problems, often under pressure. * Strong troubleshooting skills, with a focus on identifying not just the symptoms but the root cause of issues. Game Changing Qualities: * Effective Communicator: Ability to document troubleshooting processes and findings clearly, ensuring that all steps are reproducible and understandable. * Strong communication and interpersonal skills, with the ability to translate complex technical concepts into understandable terms for customers. * Adaptability: Ability to quickly adapt to new technologies, updates, and changes in the platform. Comfort with a fast-paced, dynamic work environment. * Growth Oriented: A strong desire to learn, adapt, and grow in a dynamic environment. Ability to think strategically and execute with excellence. You're never satisfied with "good enough." You're constantly learning, growing, and pushing yourself-and your team-further. * Resilience: Ability to handle high-pressure situations, especially during critical incidents, and remain calm and focused. * Customer-Centric Mindset: You get that customer success is the ultimate goal. You're committed to delivering exceptional experiences, no matter what it takes. Your customers are your passion. You don't just solve their problems-you blow their expectations out of the water. * Empathy & Patience: Skill in managing customer concerns, especially during security incidents, with a focus on clear, calm, and effective communication. * Natural Leader: When you speak, people listen-and they follow. You lead through influence and inspire your peers with your expertise and drive. People look to you for guidance, and you're always ready to mentor and inspire. You understand the impact that collaboration brings to a team. * Time Management and Prioritization: Strong organizational skills and the ability to manage time effectively, especially when dealing with multiple high-priority issues simultaneously. Ability to prioritize tasks based on urgency, impact, and customer needs. * Battle-Tested: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). But your experience and mindset matter more than paper credentials. The Responsibilities: * Be the Game-Changer: Be part of a high-octane support team with vision, grit, and a relentless drive for excellence. You're not here to twiddle your thumbs; you're here to inspire, challenge, and elevate. * Solve Complex Problems: When others see a roadblock, you see a challenge worth conquering. You'll tackle issues head-on with creativity, tenacity, and a refusal to settle for anything less than excellence. Approach challenges with a solution-oriented mindset. Proactively identify and address potential issues before they impact customers. You're the go-to when others throw in the towel. * Obsess Over Customers: Our customers aren't just clients-they're your mission. Ensure their experience isn't just good, but legendary. Get inside their heads, anticipate their needs, go above and beyond, and make sure they know we've got their back, every step of the way. Our customers don't just deserve support-they deserve unforgettable experiences. * Collaborate Boldly: Collaborate within your team to find resolutions faster. Work closely with cross-functional teams (Product, Engineering, Customer Success, etc.) to ensure seamless communication and support. Bring your insights to the table and challenge the status quo. Your collaboration isn't just participation-it's disruption with purpose. * Innovate Relentlessly: Implement solutions that go beyond traditional technical support. You're here to challenge the norm and set new benchmarks in technical support. Find opportunities to enhance our processes, tools, and customer experiences, and don't hesitate to shake things up. We invite you to check out our Instagram Page to gain further insight into the Varonis culture! @VaronisLife Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics Please review our Notice of E-Verify Participation and our Right to Work Statements.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location Duration: 12 + Months (with possible extension) Job Description: • Must have excellent communication skills, they will be serving Executives. So previous executive serving experience is a plus.On-site problem determination and remedy of MS WIN operating systems errors. • Initial installation and re-loads of common PC applications and base images. • Desktop and laptop installation, discontinuance, relocation, upgrade and modification, etc. • Break/fix support. IMAC, data migration, pc refresh. Must have great communication skills/customer service skills Additional Information For more information, Please contact Shubham ************

Job DescriptionHamamatsu, one of the world's largest suppliers of advanced light detectors and detector systems for industrial, scientific, and commercial applications, has an immediate opening for a Digital Pathology Application Specialist at our Middlesex, NJ location. Our customer base is remarkably diverse; we serve Fortune 100 firms, top research labs, and innovative startups as well. Hamamatsu's mission is to improve the welfare of society through the advancement of photonics technology. The Digital Pathology Application Specialist provides in-house and in-field technical applications support for Hamamatsu's current and "next generation" range of Digital Pathology products. This position supports the sales division to help achieve sales and profitability goals within an assigned territory. Responsibilities include: Provide technical support and training on Digital Pathology products, including troubleshooting and correct operating procedures. Deliver in-person and remote training sessions to meet customer expectations. Take ownership of customer issues and ensure timely resolution. Gain proficiency in current and new Digital Pathology technologies; assist with new product introductions. Collaborate with Marketing and Sales teams to develop educational materials and support sales objectives. Conduct product testing, evaluations, and optimize slide scanning workflows. Create technical content, reports, and presentations; schedule and deliver training. Represent the company at conferences, trade shows, and seminars as a technical expert. Build and maintain strong relationships with researchers, pathologists, and scientists. Participate in special projects and contribute to process or product improvements. Required Qualifications: Bachelor of Science in Biology or related field Hands-on experience with digital pathology scanners, microscopes, or similar medical imaging systems, including diagnostic and troubleshooting capabilities. 3 - 5 years of Digital Pathology experience in clinical, research, or industrial setting with a practical focus on slide scanning 2 - 3 years of Customer Support experience 1 year of Microscopy experience Must be able to travel domestically and internationally. Typical travel is around 50 - 75%. Must have the ability to transport yourself to and from appointments. Strong communication, presentation and teaching skills Preferred Qualifications: Master of Science, Biology PhD in biology field Understanding of CRM systems and linking service reports to assets is a plus. 2 yrs technical support experience 2 yrs instrument trouble shooting experience Digital Pathology experience Sales Experience Pay Range The target base salary for this role at commencement of employment is expected to be between $74,500 - $110,000 annually. Final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and qualifications. Benefits Hamamatsu offers a competitive salary and excellent benefit package for full-time employees which includes: Medical, Dental, Vision, Prescription, Life Insurance, Vacation/Sick/Personal Time, and Retirement Plans. Referral Tier:2 This position may require working with, or exposure to goods and information that may be subject to the jurisdiction of the US State Department ITAR regulations (**************************************** and the Commerce Departments CCL (*********************************** Hamamatsu is an Equal Opportunity Employer. All applicants will receive fair and impartial consideration without regard to race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran status, gender identity, sexual orientation, or any other status protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at ************ or by email at hc_hr_*********************** . Please include your contact information and specific details about your required accommodation to support you during the job application process. Messages left for other purposes, such as not being able to get into the careers website, following up on an application, or other non-disability related technical issues will not receive a response. It is the policy of Hamamatsu Corporation not to sponsor immigration visas for employment applicants. Powered by JazzHR qNnj41Gf5R