Remote support specialist jobs in Idaho Falls, ID - 32 jobs
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Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Idaho Falls, ID
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$32k-54k yearly est. 8d ago
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Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Idaho Falls, ID
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$41k-60k yearly est. 60d+ ago
IT Customer Support / Field Service Technician
Allegheny Science & Technology 3.9
Remote support specialist job in Idaho Falls, ID
Allegheny Science & Technology (AST) is seeking an IT Customer Support / Field Service Technician to support our DOE customer in Idaho Falls, Idaho. This position is 100% onsite and will support a 9/80 schedule.
Duties and Responsibilities:
Respond to and diagnose problems through discussions with users including problem recognition, research, isolation, and resolution steps.
Utilization of problem management database and help desk systems.
Answer the help desk phones, input tickets into the automated tracking system, troubleshoot customer problems and provide customer assistance on all major products in the DOE-ID computing environment including, but not limited to: Microsoft Windows, Microsoft O365 Outlook, Microsoft Office Suite, Microsoft Teams, and other applications specific to DOE-ID.
Maintain all hardware including desktops, laptops, printers, monitors, keyboards, disk drives, scanners, FIPS 140-2 compatible thumb drives and other peripheral equipment.
Ensure proper setup with the latest standards for all desktop and laptop systems. Image systems, address vulnerabilities, and office setup.
Assist in the distribution of security patches and ensure proper and timely installation.
Required Qualifications:
Minimum of two (2) years of experience supporting a Help Desk / Service Desk / Field Technician environment OR active A+ Certification with a minimum of one (1) year of related experience.
Must have at least a High School Diploma.
Strong communication skills, both written and verbal.
Must have technical experience with Microsoft Office products.
Experience troubleshooting hardware related issues.
Must maintain a high level of customer service relationship standards.
Have a high level of time management skills in handling tasks, prioritizing tasks, completing tasks, and arriving to work on time.
Ability to obtain Government BAO clearance or higher, and an HSPD-12 badge.
Desired Qualifications:
Active A+ certification.
Prior experience supporting government type operations office's computing environment in a Help Desk capacity.
Ability to obtain a DOE L or Q security clearance.
Other Qualifications:
US Citizenship is required.
Multiple factors contribute to determining the final pay for a position. These include, but are not limited to, relevant work experience, skills, certifications, and competencies that align with the specific role, geographic location, educational background, and contract provisions related to labor categories specific to the position. We are committed to offering a competitive compensation package that reflects the value and expertise that each candidate brings to our team.
The pay range for this position based on full-time employment is $55,000 - $65,000.
$55k-65k yearly Auto-Apply 60d+ ago
Business Support Specialist - Bookkeeper/Accounting Clerk
Cherry Glass & Aluminum
Remote support specialist job in Idaho Falls, ID
Job DescriptionSalary: Dependent on Experience
We are seeking a dedicated and organized Business SupportSpecialist to oversee financial management across multiple affiliated businesses. This role is pivotal in maintaining smooth business processes, supporting team members, and contributing to the financial health and operational growth of our companies.
This position supports several businesses, each with its own operational needs and evolving procedures. The ideal candidate is flexible and adaptable, able to stay calm and focused during periods of change and growth. As we continue to improve and standardize our systems, this role requires patience with ongoing process development and confidence in giving and receiving direct feedback. A thick skin and professional resilience are essentialwe value straightforward communication, a positive and professional work environment, and a low-drama, high-accountability, team-first mindset with a strong focus on solutions.
Key Responsibilities
Office Management & HR
Oversee financial operations, ensuring efficiency and organization.
Assist with basic HR administrative duties, including employee records and onboarding.
Assist with timesheet entries and payroll preparation.
Bookkeeping & Financial Management
Perform full-cycle bookkeeping, including accounts payable, accounts receivable, cash handling, and bank reconciliations.
Manage budgeting, forecasting, and financial reporting.
Execute Controller-level duties specific to the construction industry, maintaining accurate job costing and financial oversight.
Assist with construction project management, contracts, and financial accounting, including draw requests.
Handle collections, including follow-up calls on outstanding balances.
Payroll & Certified Payroll Reporting
Support payroll processing across multiple companies, ensuring accuracy and timeliness.
Review and verify employee time records for payroll and job costing purposes.
Assist with certified payroll preparation and reporting for public works and prevailing wage projects.
Maintain compliance with state and federal payroll reporting requirements, including proper documentation and record retention.
Coordinate payroll-related data with external payroll providers, accountants, or auditors as needed.
Customer Service & Dispatch Support
Answer phones, address client inquiries, and resolve conflicts professionally, as needed to support other team members.
Assist with service dispatching and scheduling of work orders, as needed.
Serve as an additional point of contact for customer concerns and support, as needed.
Team & Administrative Support
Assist other team members with various administrative and operational tasks, as needed.
Take on additional office duties to support company objectives, as needed.
Qualifications
Proven experience in office management, bookkeeping, and customer service.
Experience with QuickBooks Online / Intuit Enterprise Suite and inventory management required.
Familiarity with payroll processing and certified payroll reporting strongly preferred.
Experience with construction accounting practices, project management, and contract administration is a plus.
Excellent organizational and multitasking abilities.
Strong communication and conflict-resolution skills.
Comfortable with change and direct feedback in a fast-paced, evolving work environment.
Proficiency in accounting software and Microsoft Office Suite/Google Workspace.
What We Offer
A dynamic work environment with opportunities for growth.
The opportunity to play a key role in shaping office operations and financial success across several growing businesses.
If youre a proactive, detail-oriented professional eager to contribute to a thriving and evolving business environment, wed love to hear from you.
$30k-54k yearly est. 4d ago
Tier 1 Help Desk Specialist (req-216)
Cathexis
Remote support specialist job in Pocatello, ID
Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence.
You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy; model high standards of ethics to provide a rewarding candidate experience; work hard, have fun, and appreciate the strengths we all bring to the team; and empower our employees to create innovative and trusted results.
We are looking for a dynamic Entry Level Tier 1 Help Desk Specialist to join our team. The Help Desk Specialist position will work in Pocatello, ID and will primarily support a federal customer's technical support team.
The right candidate will join a large Enterprise support team providing direct Tier 1 support to end users for either PC, server, or mainframe applications and hardware, supporting approximately 50,000 users inside and outside the United States. The users you will support carry out our nation's mission of fighting terrorism, espionage, defending against cyber-attacks, and major criminal threats.
These positions require individuals committed to supporting the mission by providing high-quality and courteous customer and technical support. This position performs activities associated with implementation, integration and support of computer systems in mission critical response operations environment.
Responsibilities
The responsibilities include, but are not limited to:
Provide IT support to all customers
Receive customer IT queries by multiple methods (phone, self-service, etc.)
Provide the necessary information in the ticket in the event the ticket is passed to another solver group
Triage and troubleshoot tickets submitted
Change and reset passwords on all FBI enclaves
Provide desktop software application assistance and installation
Resolve trouble tickets while interacting with the user, First Call resolution (FCR) or escalate to other support entities
Remotely access the end-user's desktop to provide support
Provide customers with status of the ticket and serve as primary support admin through ticket resolution
Give guidance to customers to resolve their issue and prevent recurrences of the issue to the best extent possible
Provide expert technical support to customers having varying levels of computing skills
Provide detailed diagnostic summary for the next tier level support
Writing comprehensive diagnostic details in tickets after troubleshooting and triage activities
Interacts with management to facilitate timely problem resolution
Knowledge in the use of and application of metrics to increase efficiency and solve issues
Possesses excellent communication skills
Requirements
Active Top Secret Clearance
Ability to work in a 24/7 environment
Ability to work 5 days/wk onsite in Pocatello, ID
0-4 years of experience with Call Center, Customer Service, and/or Help Desk environments
Strong interpersonal and service-oriented communication skills
Ability to learn and adapt to new job skills, processes, and procedures
Bachelor's Degree or equivalent experience or technical certifications (a plus)
Benefits
CATHEXIS offers competitive compensation packages to all eligible employees. Our goal is to provide a compensation package that reflects the value you bring to our team, is competitive with national average market rates, and promotes your financial security and personal well-being. The annual salary for this role is $54,400. Please note that the salary information provided is a general guideline. CATHEXIS considers various factors in its final offer, including location, qualifications, experience, and skills.
Performance Bonuses
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Plan (Traditional and ROTH)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
11 Federal Holidays
Parental Leave
Commute Benefits
Short Term & Long Term Disability
Training & Development
Wellness Program
Community Outreach Initiatives
CATHEXIS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability EEO IS THE LAW. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Recruiting Department *******************************
$54.4k yearly Auto-Apply 3d ago
Retail Support Specialist
DSI Systems 4.0
Remote support specialist job in Idaho Falls, ID
Job Description
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail SupportSpecialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly 21d ago
IT Support Specialist
Seicaa
Remote support specialist job in Pocatello, ID
JOB DESCRIPTION: IT SupportSpecialist Classification: Full-Time; Salary; Exempt; Pay Grade: E Location: SEICAA's Service Area (Based in Pocatello, Idaho) Benefits: Health/Vision/Dental; Life Insurance; Short Term Disability; Simple IRA Reports To: Chief Executive Officer Summary of Work Provide technical management and support services for SEICAA's Information Systems (IS) environment and employees. Overview of Responsibilities • Configure, maintain, and upgrade PC, networking, and telecommunication hardware and software. • Provide frontline support for staff; Maintain overall stability of network and communication systems. • Develop and implement systems that support SEICAA's operations; Train users on hardware and software products. • Track inventory and compile records and reports related to SEICAA's Information Systems environment. • Perform other duties as assigned.
Requirements
Requirements Education, Experience, and Knowledge Skills and Abilities • Associate degree in technology or related field of study preferred. • Experience in Information Systems/Technology preferred. • Experience planning effective technology solutions to complex business and compliance problems, and implementing and maintaining such solutions in a cohesive, integrated network environment. • Knowledge of PC, server, network, mobile, telecommunication, and security/surveillance hardware, software, and systems; Knowledge of internetworking, backup/redundancy methodologies, and web development. • System administration, research, project planning/development/implementation, and budgeting skills. • Knowledge of Microsoft Office programs • Computer skills; Familiarity with typical office technologies. • System administration, research, project planning/development/implementation, and budgeting skills. • The ability to operate all necessary software programs and develop new programs as necessary. • Clerical skills including filing, archiving, recordkeeping, records retention, data entry, and compliance. • Effective oral and written communication skills; the ability to communicate clearly. • Organized, attention to detail, and punctual. • Self-directed; Can work independently and in a team; Can establish working relationships with Agency employees, the public, and partners; Follows instructions; Follows policies and procedures; Maintain confidentiality of sensitive information. • Ability to understand and implement complex regulations. • Ability to multi-task and manage multiple projects with effective time management skills. • Ability to perform duties with or without reasonable accommodations without endangering self or others. Conditions • Bondable, insurable under SEICAA's insurance policy, and maintain a valid driver's license. • Able to attend meetings or training opportunities to enhance expertise and performance as scheduled. • Willing to travel on Agency business at Agency reimbursement rates. • Able to occasionally lift up to 35 lbs. • Must successfully pass mandatory pre-employment drug and background screening.
$32k-55k yearly est. 34d ago
Contract Management Support Specialist
Booth Management Consulting
Remote support specialist job in Idaho Falls, ID
Job DescriptionSalary:
Booth Management Consulting LLC (BMC) is a diverse CPA firm that provides accounting, auditing, and management consulting services to public and private clients nationwide. Our employee-friendly company environment emphasizes quality of life, initiative, creativity, strong work ethics, and loyalty. We seek qualified, motivated, and progressive individuals to join our team as a Contract Management SupportSpecialist.
Position Summary
This position will support the U.S. Department of Energy, Idaho Operations Office (DOE-ID), in collaboration with the Office of Nuclear Energy (NE) programs and other Department of Energy offices, providing specialized administrative and technical support to the Contracting Officers (COs) and other contract management personnel.
Key Responsibilities
Preparing, routing, and distributing contract-related correspondence.
Maintaining contract modification records.
Preparing various reports for managers.
Assisting with annual financial assistance awards and providing IDMS support.
Experience & Qualifications
Bachelor's Degree in Business Administration, Finance, Supply Chain Management, or a related field, or an Associate's Degree plus 5 years relevant experience; OR 7 years relevant experience.
Three (3) years of relevant experience in a government capacity.
Strong understanding of federal contracting processes and FAR principles (especially Parts 4, 13, 15, 16).
Excellent organizational and document management skills.
Proficient in Microsoft Office Suite and federal acquisition systems (e.g., IDMS, STARS).
Experience working in a DOE environment is preferred.
BMC is an equal employment opportunity (EEO)/affirmative action (AA) employer that is committed to providing a workplace that is free from discrimination based on race, color, ethnicity, religion, sex, national origin, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, pregnancy, genetic information or any other status protected by applicable federal, state, local or international law. These protections also extend to applicants.
$28k-40k yearly est. 12d ago
Contract Management Support Specialist
Kymber Consulting Group
Remote support specialist job in Idaho Falls, ID
Work Arrangement: Onsite
Type: Full-Time
Clearance: Suitability
Travel: Up to 10%
Status: Contingent Upon Award
Since 2017, Kymber Consulting Group has been blazing a trail through the consulting landscape, providing solutions across healthcare, defense, and civilian sectors. We're trusted advisors for high-visibility, high-impact engagements, rapidly becoming a valued partner within both government agencies and large established firms in the space. Kymber employs a collaborative team approach to deliver high value, tailored, and innovative solutions. Our engagement teams are built to meet each client's unique needs. Our employees currently support a variety of Defense and Civilian agencies.
Job Summary:
Provides specialized administrative and technical support to the Contracting Officers (COs) and other contract management personnel. This role involves preparing, routing, and distributing contract-related correspondence; maintaining contract modification records; preparing various reports for managers; assisting with annual financial assistance awards; and providing IDMS support.
Responsibilities and Duties:
Prepare, route, and distribute contract-related correspondence
Maintain contract modification records
Prepare various reports for contract managers
Assist with annual financialassistance awards
Provide IDMS supportSupport Contracting Officers and contract management personnel with administrative tasks
Qualifications and Skills:
Bachelor's Degree in Business Administration, Finance, Supply Chain Management, or a related field + 3 years relevant experience
Equivalency:Associate's Degree + 5 years relevant experience; OR 7 years relevant experience
Strong understanding of federal contracting processes and FAR principles (especially Parts 4, 13, 15, 16)
Excellent organizational and document management skills
Proficient in Microsoft Office Suite and federal acquisition systems (e.g., IDMS, STARS)
Benefits and Perks:
Medical, Vision, and Dental Plans
Paid Holiday and Personal Time Off
401K plan
Short-term disability, Long-term, and Life Insurance
Education and Training Assistance Program
Incentive Plans and Referral Bonuses
Employee Assistance Programs
Kymber Consulting Group, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
$28k-40k yearly est. Auto-Apply 15h ago
Youth Support Specialist
Tueller Counseling Inc.
Remote support specialist job in Idaho Falls, ID
Job DescriptionDescription:
Title: Youth SupportSpecialist
Purpose: Utilize your training, lived experience and experiential knowledge to mentor, guide and coach members as he/she works to achieve self-identified recovery and resiliency goals.
Qualifications:
Must be at least 18 years or older. It is preferred that the specialist be at least 21.
High School education
Has had lived experience with SED or SED co-occurring with substance use disorder as a youth (standalone SUD lived experience is not eligible).
Has been in recovery for a minimum of 1 year.
Has an active Peer SupportSpecialist certification.
Has completed the required Magellan Idaho Youth Support Endorsement training.
Department: Community Work
Supervised by: Team Leader/Program Director/Clinical Supervisor
Positions supervised: None
Location: Client home, designated office space and/or community locations
Requirements:
Job functions, responsibilities and authority:
Model recovery and share their stories of lived experience to connect and engage youth in the recovery process.
Youth Support is directed by the youth participating in services and aligns with the specific hopes, goals, strengths and needs of the youth.
Youth SupportSpecialists are trauma-informed and use a strength-based framework that emphasizes physical, psychological and emotional safety.
Support and educate the youth on navigating behavioral health systems.
Helps the youth to develop a network of support.
Empowers the youth to develop skills to improve their overall functioning and quality of life.
All services are provided in a manner that is strength-based, culturally competent and responsive to each member's individual psychosocial, developmental, and treatment care needs.
Collaborate with the youth and any other individual selected by the youth to create an individualized recovery plan that reflects the member's needs and preferences.
As a minimum, the YSS will collaborate with the member to formally review the recovery plan every 90 calendar days. However, revisions to the recovery plan will be make whenever there are significant changes in the member's condition, needs, or preferences.
Complete accurate progress notes documenting all YSS interventions.
Submit all progress notes, reviews and treatment plans from the previous week Sunday by midnight, along with timesheets and weekly hours forms. Note corrections are due Tuesday at noon. Reviews and recovery plans corrections are due Thursday at noon.
Allow new employees the opportunity to shadow you while providing direct service as a training tool.
Any other tasks as assigned
Attend weekly meetings as assigned
Comply with any supervision requirements as needed and outlined in Policies and Procedures.
Report accusations of abuse as outlined in Policies and Procedures #320.
Maintain all required documentation for employee file including any certificate requirements and a current enhanced background check
Salary Range:
$17/hr-$21/hr
$17 hourly 12d ago
Legal Support Specialist III
Telesolv Consulting 3.4
Remote support specialist job in Idaho Falls, ID
Job DescriptionDescriptionTeleSolv Consulting has an opportunity for a Legal SupportSpecialist III to provide advanced administrative and operational support to a federal government legal office. This role supports senior legal staff, manages complex documentation, and ensures workflow accuracy in an audit-sensitive environment.
Responsibilities:
Provide advanced administrative support to legal leadership and senior staff
Manage and quality review high-visibility documents, correspondence, and briefing materials
Coordinate complex schedules, meetings, and logistics across internal/external stakeholders
Lead document tracking, workflow control, reporting, and deadline management
Support legal reviews by organizing, routing, tracking, and maintaining case or matter files
Assemble and maintain official records and documentation packages with accuracy and consistency
Identify issues in processes/documentation and recommend improvements to increase efficiency
Maintain strict confidentiality and support compliance with federal policies and security standards
Qualifications:
Bachelor's degree or equivalent experience
Expert proficiency in legal research tools such as Westlaw and LexisNexis
Advanced knowledge of federal legal processes, administrative law, and regulatory compliance (e.g., FOIA/PA, OGE Form 450)
Exceptional written and verbal communication skills
Demonstrated ability to manage complex legal documentation and case files
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
$28k-36k yearly est. 5d ago
Technical Support Engineer
Produce Careers
Remote support specialist job in Moreland, ID
The Technical Support Engineer based out of our Idaho office will be part of team that is the primary technical support contact for customers, prospects and partners. This position will be responsible for ongoing customer support while also providing assistance with system design and installation services. In a continuing effort to serve our customers, the Technical Support Engineer will also help identify system enhancements that will maximize system performance and address evolving customer requirements. Lastly, the Technical Support Engineer will strive to improve our support capabilities by documenting best-practices and sharing knowledge and experience with partners and peers.
Essential Duties and Responsibilities:
Provide exceptional customer service, support and training to ensure the highest level of customer satisfaction.
On-site install of new equipment (software and mechanical)
Provide solutions and repairs both remotely and on-site.
Assist the Development organization in identifying and prioritizing product enhancements and new solutions required to meet customers' demands.
Build/maintain technical and support relationships with staff, customers and partners.
Expectations:
You will be expected to demonstrate the attitude, commitment and passion necessary to satisfy our customers and grow our company.
You will be expected to put forward the effort necessary to quickly learn about our products and technology to achieve our customer support commitments.
Based on the critical nature of our solutions, must be willing and able to work and travel on off-hours (i.e., early mornings, late evenings and weekends), with limited notice, to support our customers and/or fulfil project commitments.
With advance notification, you may be expected to travel out of state or country to support our customers or receive training as required.
Qualifications:
5+ years of experience providing technical sales support (remote & on-site) in a solution-oriented software and/or mechanical environment.
Demonstrated ability to effectively listen, solve problems and provide support to customers.
Successful history of driving results & recognized as a key contributor in his/her prior role.
The ability to communicate technical concepts to non-technical individuals (mainly customers).
The ability to work between diverse organizations with overlapping business drivers and needs.
The ability to work in a high-pressure, schedule-driven/evolving work environment.
Excellent oral and written communication skills, including workgroup facilitation.
A self-motivator.
Bachelor's degree in engineering/computer science or Trade School for electrical, or comparable work experience in a related technical field.
Computer and office equipment knowledge required to fulfil your responsibilities and support our customers will be provided by the company.
Supplemental Information:
Approximately 40 hours /week is required to efficiently perform the job duties. Generally, working hours are Monday to Friday 8:00am to 5:00pm but weekends and off hours are not unusual, and may happen on short notice.
Expected to work varying amounts of overtime, especially for periods of high volume work
This position also requires availability and accessibility to respond to customer calls outside of normal business operating hours in the evenings and during weekends.
Lifting and moving equipment required
Must possess a valid Driver's License.
Report directly to Technical Support Manager, WA. Depending on the situation (i.e., project, location, job function, company growth, etc.), you may also be directed by other company personnel as required
Compensation & Benefits:
Dependent on experience.
18 days of paid vacation per annum, accrued monthly on a pro-rata basis (1.5 days per month).
Increases in compensation based on company and customer performance evaluation as well as individual contributions and attitude.
A service vehicle will be provided for visiting customers; If a personal vehicle is used for business use, a mileage reimbursement will be provided using the current IRS Standard Mileage rate (currently $.67 per mile).
Medical benefits and healthcare insurance are provided by the company (details provided separately).
401K retirement plan with company match.
Please contact Tara Schwartz, tara@producecareers.com
$59k-87k yearly est. 31d ago
Dynamic PC Support
Worldwide Techservices 4.4
Remote support specialist job in Pocatello, ID
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$41k-60k yearly est. 11d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Pocatello, ID
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$32k-55k yearly est. 8d ago
Retail Support Specialist
DSI Systems 4.0
Remote support specialist job in Idaho Falls, ID
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail SupportSpecialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly Auto-Apply 21d ago
Legal Support Specialist I, II & III
Booth Management Consulting
Remote support specialist job in Idaho Falls, ID
Job DescriptionSalary:
Booth Management Consulting LLC (BMC) is a diverse CPA firm that provides accounting, auditing, and management consulting services to public and private clients nationwide. Our employee-friendly company environment emphasizes quality of life, initiative, creativity, strong work ethics, and loyalty. We seek qualified, motivated, and progressive individuals to join our team as Legal SupportSpecialists at Levels I, II, or III.
Position Summary
These positions will support the U.S. Department of Energy, Idaho Operations Office (DOE-ID), in collaboration with the Office of Nuclear Energy (NE) programs and other Department of Energy offices, by providing a wide range of professional administrative and legal support.
Key Responsibilities
Level I
Maintaining legal files and records.
Preparing basic legal correspondence.
Assisting with meeting logistics.
Performing quality checks on project content.
Experience & Qualifications:
High School Diploma or GED
1-year relevant experience.
Some college coursework in legal studies or a related field is desirable.
Basic understanding of legal office procedures.
Strong organizational skills and attention to detail.
Proficient in Microsoft Office Suite (Word, Outlook).
Level II
Assisting attorneys with case preparation, managing exhibits, and files.
Drafting routine legal documents and correspondence.
Assisting with data compilation and analysis for litigation.
Providing general administrative assistance to the legal team.
Experience & Qualifications
Associate's degree in Legal Studies, Paralegal Studies, or a related field.
3 years relevant experience or High School Diploma plus, 5 years relevant experience (equivalency).
Professional certification (e.g., Paralegal Certificate) is preferred.
Proficiency in legal research methods.
Working knowledge of federal legal processes and administrative procedures.
Strong written and verbal communication skills.
Experience with legal document management and filing systems.
Proficient in Microsoft Office Suite.
Level III
Assisting attorneys in complex case evaluation, development, and litigation.
Preparing and reviewing a wide array of legal documents.
Conducting detailed legal research and data analysis.
Assisting with the intern program.
Managing ethics records and financial disclosure reporting.
May act as a backup for OCC counsel at personal security hearings.
Experience & Qualifications
Bachelor's Degree in Legal Studies, Paralegal Studies, Business Administration, or a related field.
5 years relevant experience or an Associate's Degree plus 7 years relevant experience; OR 9 years relevant experience (equivalency).
Professional certification (e.g., Paralegal Certificate) from an ABA-approved program is highly desirable.
Expert proficiency in legal research tools (e.g., Westlaw, LexisNexis).
Advanced knowledge of federal legal processes, administrative law, and regulatory compliance (e.g., FOIA/PA, OGE Form 450).
Exceptional written and verbal communication skills.
Demonstrated ability to manage complex legal documentation and case files.
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
*Experience working in a DOE environment is preferred.
BMC is an equal employment opportunity (EEO)/affirmative action (AA) employer that is committed to providing a workplace that is free from discrimination based on race, color, ethnicity, religion, sex, national origin, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, pregnancy, genetic information or any other status protected by applicable federal, state, local or international law. These protections also extend to applicants.
$28k-40k yearly est. 13d ago
Youth Support Specialist
Tueller Counseling Inc.
Remote support specialist job in Rigby, ID
Job DescriptionDescription:
Title: Youth SupportSpecialist
Purpose: Utilize your training, lived experience and experiential knowledge to mentor, guide and coach members as he/she works to achieve self-identified recovery and resiliency goals.
Qualifications:
Must be at least 18 years or older. It is preferred that the specialist be at least 21.
High School education
Has had lived experience with SED or SED co-occurring with substance use disorder as a youth (standalone SUD lived experience is not eligible).
Has been in recovery for a minimum of 1 year.
Has an active Peer SupportSpecialist certification.
Has completed the required Magellan Idaho Youth Support Endorsement training.
Department: Community Work
Supervised by: Team Leader/Program Director/Clinical Supervisor
Positions supervised: None
Location: Client home, designated office space and/or community locations
Requirements:
Job functions, responsibilities and authority:
Model recovery and share their stories of lived experience to connect and engage youth in the recovery process.
Youth Support is directed by the youth participating in services and aligns with the specific hopes, goals, strengths and needs of the youth.
Youth SupportSpecialists are trauma-informed and use a strength-based framework that emphasizes physical, psychological and emotional safety.
Support and educate the youth on navigating behavioral health systems.
Helps the youth to develop a network of support.
Empowers the youth to develop skills to improve their overall functioning and quality of life.
All services are provided in a manner that is strength-based, culturally competent and responsive to each member's individual psychosocial, developmental, and treatment care needs.
Collaborate with the youth and any other individual selected by the youth to create an individualized recovery plan that reflects the member's needs and preferences.
As a minimum, the YSS will collaborate with the member to formally review the recovery plan every 90 calendar days. However, revisions to the recovery plan will be make whenever there are significant changes in the member's condition, needs, or preferences.
Complete accurate progress notes documenting all YSS interventions.
Submit all progress notes, reviews and treatment plans from the previous week Sunday by midnight, along with timesheets and weekly hours forms. Note corrections are due Tuesday at noon. Reviews and recovery plans corrections are due Thursday at noon.
Allow new employees the opportunity to shadow you while providing direct service as a training tool.
Any other tasks as assigned
Attend weekly meetings as assigned
Comply with any supervision requirements as needed and outlined in Policies and Procedures.
Report accusations of abuse as outlined in Policies and Procedures #320.
Maintain all required documentation for employee file including any certificate requirements and a current enhanced background check
Salary Range:
$17/hr-$21/hr
$17 hourly 12d ago
Dynamic PC Support
Worldwide Techservices 4.4
Remote support specialist job in Pocatello, ID
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$41k-60k yearly est. 12d ago
Contract Management Support Specialist
Booth Management Consulting
Remote support specialist job in Idaho Falls, ID
Booth Management Consulting LLC (BMC) is a diverse CPA firm that provides accounting, auditing, and management consulting services to public and private clients nationwide. Our employee-friendly company environment emphasizes quality of life, initiative, creativity, strong work ethics, and loyalty. We seek qualified, motivated, and progressive individuals to join our team as a Contract Management SupportSpecialist.
Position Summary
This position will support the U.S. Department of Energy, Idaho Operations Office (DOE-ID), in collaboration with the Office of Nuclear Energy (NE) programs and other Department of Energy offices, providing specialized administrative and technical support to the Contracting Officers (COs) and other contract management personnel.
Key Responsibilities
Preparing, routing, and distributing contract-related correspondence.
Maintaining contract modification records.
Preparing various reports for managers.
Assisting with annual financial assistance awards and providing IDMS support.
Experience & Qualifications
Bachelor's Degree in Business Administration, Finance, Supply Chain Management, or a related field, or an Associate's Degree plus 5 years relevant experience; OR 7 years relevant experience.
Three (3) years of relevant experience in a government capacity.
Strong understanding of federal contracting processes and FAR principles (especially Parts 4, 13, 15, 16).
Excellent organizational and document management skills.
Proficient in Microsoft Office Suite and federal acquisition systems (e.g., IDMS, STARS).
Experience working in a DOE environment is preferred.
BMC is an equal employment opportunity (EEO)/affirmative action (AA) employer that is committed to providing a workplace that is free from discrimination based on race, color, ethnicity, religion, sex, national origin, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, pregnancy, genetic information or any other status protected by applicable federal, state, local or international law. These protections also extend to applicants.
$28k-40k yearly est. 12d ago
Youth Support Specialist
Tueller Counseling Inc.
Remote support specialist job in Rexburg, ID
Job DescriptionDescription:
Title: Youth SupportSpecialist
Purpose: Utilize your training, lived experience and experiential knowledge to mentor, guide and coach members as he/she works to achieve self-identified recovery and resiliency goals.
Qualifications:
Must be at least 18 years or older. It is preferred that the specialist be at least 21.
High School education
Has had lived experience with SED or SED co-occurring with substance use disorder as a youth (standalone SUD lived experience is not eligible).
Has been in recovery for a minimum of 1 year.
Has an active Peer SupportSpecialist certification.
Has completed the required Magellan Idaho Youth Support Endorsement training.
Department: Community Work
Supervised by: Team Leader/Program Director/Clinical Supervisor
Positions supervised: None
Location: Client home, designated office space and/or community locations
Requirements:
Job functions, responsibilities and authority:
Model recovery and share their stories of lived experience to connect and engage youth in the recovery process.
Youth Support is directed by the youth participating in services and aligns with the specific hopes, goals, strengths and needs of the youth.
Youth SupportSpecialists are trauma-informed and use a strength-based framework that emphasizes physical, psychological and emotional safety.
Support and educate the youth on navigating behavioral health systems.
Helps the youth to develop a network of support.
Empowers the youth to develop skills to improve their overall functioning and quality of life.
All services are provided in a manner that is strength-based, culturally competent and responsive to each member's individual psychosocial, developmental, and treatment care needs.
Collaborate with the youth and any other individual selected by the youth to create an individualized recovery plan that reflects the member's needs and preferences.
As a minimum, the YSS will collaborate with the member to formally review the recovery plan every 90 calendar days. However, revisions to the recovery plan will be make whenever there are significant changes in the member's condition, needs, or preferences.
Complete accurate progress notes documenting all YSS interventions.
Submit all progress notes, reviews and treatment plans from the previous week Sunday by midnight, along with timesheets and weekly hours forms. Note corrections are due Tuesday at noon. Reviews and recovery plans corrections are due Thursday at noon.
Allow new employees the opportunity to shadow you while providing direct service as a training tool.
Any other tasks as assigned
Attend weekly meetings as assigned
Comply with any supervision requirements as needed and outlined in Policies and Procedures.
Report accusations of abuse as outlined in Policies and Procedures #320.
Maintain all required documentation for employee file including any certificate requirements and a current enhanced background check
Salary Range:
$17/hr-$21/hr
How much does a remote support specialist earn in Idaho Falls, ID?
The average remote support specialist in Idaho Falls, ID earns between $24,000 and $53,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Idaho Falls, ID