Remote support specialist jobs in Idaho Falls, ID

Desktop Support PPD Level 1 Duration: 12 Months Key responsibilities: Manage user incidents routed from the Service Desk, or escalate where appropriate, ensuring high quality support and timely response Provide an efficient and effective support service to on site and remote users Load and install preconfigured images on PCs and troubleshoot failures Deploying desktops and laptops, monitors and other equipment and software to end users at Client. Replacement and upgrade of consumer replaceable parts (ie hard drives, memory, graphic cards) Troubleshooting basic network issues, activating ports, VPN connections, basic configurations on switches. Troubleshooting hardware and accessories issues (ie desktops, laptops, monitors, keyboard/mice, printers, mobile devices, A/V equipment). PC equipment moves throughout our main site and off-site locations Basic Active Directory administration (ie add and remove objects) Creating static IP addresses for users and machines Domain and other trust issue support on the client side Manually entering in badge info UniFLOW Printer Server for secure printing and other basic copier support Perform other duties and projects as assigned Role requirements: Assist on a diverse range of support issues requiring ability to identify, evaluate and resolve issues Proactive and self-motivated approach, able to work independently or with team members Team oriented - able to work in, and contribute to, cross functional teams Strong time management skills, ability to prioritize and organize a demanding workload and adapt as needed Strong customer service orientation, able to understand and meet the needs of a diverse client base in a positive and professional manner Excellent communication skills (both written and verbal). Ability to relate with users and explain technical issues in a simple manner Able to learn new applications and become familiar with new hardware quickly, committed to keeping knowledge and skills up to date Education and Desired Experience (Not Mandate): 1+ years providing end-user technical support preferred A+ Certification preferred Working knowledge of the following technologies: Active Directory Windows XP, 7, and 10 Knowledge of anti-virus / anti-malware programs Microsoft Office suite Building / imaging computers Wiring / Cabling Network technologies Installation and support of wide range of peripherals If you're interested in this opportunity, please send your updated resume to **********************. We look forward to connecting with you!

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Company Profile "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals” Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company. We have achieved consistent and profitable growth with our annual revenue consistently hitting over $1 billion dollars. We now have over 3,400 team members and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Customer Service Specialist to be part of our Call Center. Overview Answers Customer Service calls in a professional and courteous manner. Solves all issues with the purpose of creating complete customer satisfaction, taking every opportunity to show the customer their value to the company. Responsibilities Develops a positive line of communication with customers and leadership. Maintains a professional and courteous manner when interfacing customers. Records notes related to every call taken in customer log files in detail. Read logs before finding resolution. Forwards logs pertaining to shipping problems, customer concerns, and requests to appropriate department, service group, or individuals. Reships products lost by carrier, damaged or items missing from the order by verifying the actual order and completing a reship invoice. Refunds issues on customers' accounts. Contacts customers regarding address issues resulting in returned parcels. Reclaim product sent in error, and issuing prepaid postage labels. Answers basic customer questions related to company products and services. Assists other departments with product returns, shipping problems, and credit issues. Transfers specific customer request calls to appropriate department, service groups, or individuals. Applies policies uniformly and consistently by correctly interpreting problems and determining resolutions. Tracks UPS, DHL, Canada Post, and International Bridge Shipments. Customer Retention Manage time on and off phones with “Not Ready” time Completes new customer phone enrollments by accurately and courteously obtaining and verifying customer information. Assists Customer Care during heavy call periods. Assists other departments in completing month end tasks. Performs other duties as assigned or needed Qualifications Exceed average performance on Quality Development and Score Card. 10 key touch. Supports Customer Care standards and goals as determined by Customer Care Managers and Coordinators. (i.e. Complete Customer Satisfaction percentage, Average Order Size, Team and Individual Measurements Standards.) Attend regular Melaleuca trainings as determined by Customer Care Managers and Supervisors. Typing 40 wpm. Ability to analyze and solve problems. Interpersonal and customer relation skills. Ability to work under stress. Communicate effectively with individuals in person and by phone. Ability to work independently and professionally. Ability to perform the essential duties and responsibilities with efficiency and accuracy. Sit with intermittent walking. Work overtime as needed. Shifts at month end can be 12 hour shifts with 30 min lunch breaks Potential to work 1 day for 10 hours, following day for 12 hours, following day for 10 hours, and additional day 9 hours with 30 min lunch breaks Potential to work 6 days a week Average personal break time is 3 mins per hour worked Headset worn over ears and attached to the desk phone Ability to stand at the desk, but the desk height can't be adjusted, the chair can be adjusted Required to attend training lasting approximately 4-6 hours with break times scheduled Why Melaleuca Great culture-you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats our team members with respect. Our team members and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all team members are on a first name basis-it feels more like a family than a multi-national corporation.

id="is Pasted"> Under the supervision and direction of the IT Director, the Applied Business Software Specialist is responsible for assisting with maintaining daily operations of various custom business systems. Essential Duties and Responsibilities · Provides Tier 1 and Tier 2 desktop business software support for users onsite and remote. · Performs IT service provisioning (i.e. add/delete users, change of access, password resets, mailbox management). · Works with other departments and vendors on IT related projects. · Assists in the customization and adaptation of existing programs to meet users' requirements. · Completes other relevant duties as assigned. Qualifications · IT certification or IT degree or Associate's degree in Computer Science/Information Technology. · 1 - 3 years of proven working experience in the IT industry. · Strong communication skills and customer service orientation. · Problem solving and root‐cause determination skills. · Ability to work in a fast‐paced environment and manage numerous projects in a time‐sensitive manner. · Working knowledge of Windows XP/7/8/10, Macintosh iOS, Android, Mozilla Thunderbird, and Microsoft Office. · Working knowledge of Microsoft server administration, including but not limited to: Active Directory, File/Print, SQL, Windows 2003/2008/2012/2016/2019. · Must have a valid drivers' license. · Must participate in a rotating on‐call schedule for after‐hours support of business processes. Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand/sit; talk/hear/listen. The employee is frequently required to walk; sit; use hands, arms, or legs to handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described are representative of those an employee encounter while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions. The noise level in the work environment is usually mild to moderate.

Allegheny Science & Technology (AST) is seeking an IT Customer Support / Field Service Technician to support our DOE customer in Idaho Falls, Idaho. This position is 100% onsite and will support a 9/80 schedule. Duties and Responsibilities: Respond to and diagnose problems through discussions with users including problem recognition, research, isolation, and resolution steps. Utilization of problem management database and help desk systems. Answer the help desk phones, input tickets into the automated tracking system, troubleshoot customer problems and provide customer assistance on all major products in the DOE-ID computing environment including, but not limited to: Microsoft Windows, Microsoft O365 Outlook, Microsoft Office Suite, Microsoft Teams, and other applications specific to DOE-ID. Maintain all hardware including desktops, laptops, printers, monitors, keyboards, disk drives, scanners, FIPS 140-2 compatible thumb drives and other peripheral equipment. Ensure proper setup with the latest standards for all desktop and laptop systems. Image systems, address vulnerabilities, and office setup. Assist in the distribution of security patches and ensure proper and timely installation. Required Qualifications: Minimum of two (2) years of experience supporting a Help Desk / Service Desk / Field Technician environment OR active A+ Certification with a minimum of one (1) year of related experience. Must have at least a High School Diploma. Strong communication skills, both written and verbal. Must have technical experience with Microsoft Office products. Experience troubleshooting hardware related issues. Must maintain a high level of customer service relationship standards. Have a high level of time management skills in handling tasks, prioritizing tasks, completing tasks, and arriving to work on time. Ability to obtain Government BAO clearance or higher, and an HSPD-12 badge. Desired Qualifications: Active A+ certification. Prior experience supporting government type operations office's computing environment in a Help Desk capacity. Ability to obtain a DOE L or Q Security clearance. Other Qualifications: US Citizenship is required. Multiple factors contribute to determining the final pay for a position. These include, but are not limited to, relevant work experience, skills, certifications, and competencies that align with the specific role, geographic location, educational background, and contract provisions related to labor categories specific to the position. We are committed to offering a competitive compensation package that reflects the value and expertise that each candidate brings to our team. The pay range for this position based on full-time employment is $55,000 - $65,000.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location : Boise,ID Duration: 12 months with possible extension · skills Overview (list or overview): Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Need experience with iOS, HVDs and COU/Smart devices. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Candidates should have valid driver's license and reliable transportation. Work is done at customer location. · Desktop support forwalk-up and scheduled appointments giving the client the premiere retail experience is imperative. Work shift? 1st Weekend coverage? No On call? No Travel required? Yes Additional Information For more information, Please contact Shubham ************ ***************************

Conduct operations in support of the Enterprise Service Desk. Execute scripts and answer calls. Troubleshoot, resolve, and/or escalate technical issues. Open and close tickets. Correlate events and incidents for management of Information Technology (IT) Services. Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage. Experience meeting service level goals and targets. Must possess a certification in a process-based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma, etc. Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws. By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.

We are seeking a highly skilled and dynamic professional to join our team as a frontline Tier 1 Help Desk IT Support, serving as an IT Generalist and Customer Service Expert. In this role, you will be responsible for delivering exceptional customer service and technical support to our clients, particularly office administrators, caregivers, and clinicians, while also contributing to various IT projects and supporting the development and maintenance of our technology infrastructure. This position offers a unique opportunity to gain hands-on experience in both customer service and IT support, providing a solid foundation for career growth in the field. This role is on site in Boise/Eagle, Idaho. What you'll Do * Serve as the primary point of contact for end users seeking technical assistance via phone, email, instant messaging, or in-person interactions, providing prompt and effective customer support with a caring and empathetic approach. * Identify, troubleshoot, and resolve technical issues, escalating complex problems to the appropriate teams when necessary. * Install, configure, and maintain computer systems, software applications, and peripheral devices. * Effectively manage ticket queues and personal ticket backlog, prioritizing and resolving customer issues within agreed-upon service level agreements (SLAs). * Proactively monitor and follow up on open tickets, ensuring timely updates to customers and driving issues to resolution. * Take ownership of assigned tickets, seeing them through from initiation to closure, and providing regular updates to customers on the status of their requests. * Collaborate with team members to share knowledge, seek assistance, and contribute to a positive and efficient work environment. * Continuously improve personal productivity and efficiency by implementing effective time management strategies and utilizing available tools and resources. * Stay organized and maintain accurate documentation of ticket details, troubleshooting steps, and resolutions for future reference and knowledge sharing. * Strive for continuous professional development by seeking opportunities to enhance technical skills, customer service expertise, and healthcare industry knowledge. * Collaborate with cross-functional teams to implement and maintain IT projects, such as system upgrades, migrations, and new application deployments. * Contribute to the development and documentation of IT policies, procedures, and guidelines to ensure compliance and best practices in the healthcare context. * Stay up to date with the latest technological advancements and industry trends in both IT and healthcare, actively pursuing opportunities to expand technical skills and knowledge. * Provide guidance and training to end-users on the effective use of technology solutions tailored to their specific needs, promoting self-help resources and best practices. * Maintain accurate records of customer interactions and technical issues in our ticketing system, ensuring thorough documentation for future reference and knowledge sharing. * Contribute to the creation and maintenance of knowledge base articles, as well as support automation tools such as chatbots and predictive AI. * On-call rotation will be required. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description. What We're Looking For * A passion for technology * BS Degree in Computer Science or Information Systems, or equivalent experience * 1+ Years of experience providing technical support * Experience with a ticketing system such as Zendesk or ServiceNow * An understanding of Active Directory and M365 * Excellent problem-solving skills * Willingness to learn new tech and advance your career * Good verbal and written communication skills * A strong work ethic, with a focus on delivering quality service and support Location: Onsite in Eagle, Idaho Compensation: $60,000- $65,000.00 The above statements are only meant to be a representative summary of the primary duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description. Why Join Us? Another factor that sets us apart from other companies is the quality of our most valuable resource - our people. We are dedicated to living out our culture as defined by our core values, "CAPLICO": * Customer Second - We prioritize and support our team so they can deliver exceptional care. * Accountability - Own your work and outcomes. * Passion for Learning - Grow continuously with curiosity and a culture of learning. * Love One Another - Build authentic, respectful, and trusting relationships. * Intelligent Risk Taking - Innovate and challenge the status quo. * Celebrate - Recognize the small wins, they add up! * Ownership - Be the CEO of your role. Additional Benefits: * True Work-Life balance - We believe in taking care of yourself before you take care of others! * Full benefits package (medical, dental, vision, 401(k) with match) * Paid time off, holiday pay, and professional development * Your voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success. About Pennant Services We support over 180 home health, hospice, senior living, and home care operations across 14 states. Our Service Center model empowers local leadership while providing centralized support for clinical, legal, HR, IT, and compliance services to ensure high-quality care. ******************** Pennant Service Center 1675 E. Riverside Drive, #150 Eagle, ID 83616 #onsite The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.

Technology/Information Support Technician Additional Information: Show/Hide Job Description Fremont County School District 21 Information Support Technician Purpose Statement This role is responsible for Infinite Campus management, end-user support, as well as data analysis to enhance data-driven decision-making. The Information Support Technician also identifies process improvements, provides professional development for end users, works cooperatively with the Database Systems to integrate data among disparate systems, manages user access rights, and ensures the accuracy of student information data in Fremont County School District #21. This job reports to the Technology Director. Essential Functions: * Pull and organize data from a variety of sources, identifying and analyzing interpreting trends and patterns in complex data sets providing ongoing reports to a variety of departments and schools. This work must be accurate and timely, while reflective of the changing needs of State Reporting, include historical data, and provide staff with ad hoc reports. * Import, clean, validate, analyze and model current and historical data, presenting the data in charts, graphs, and tables, etc. for grants, State Reports, etc. Export data for assessment rosters, and ad-hoc reports, disaggregating data for a variety of reporting purposes. This includes anticipating staff and departmental needs for data, as well as the changing reporting needs of the State. Provide Tier ½ technical support to District employees as a primary contact for Infinite Campus, along with Master Scheduling, Gradebook, Special Education, Student Services, Academic and Career Planning, and secondary and tertiary products. * Develop technical and end-user documentation that is clear, concise, and professionally presented. * Evaluate requests for enhancements and modifications, explore alternatives, and make recommendations. * Monitor processes and best practices with a commitment to quality, efficiency, and stakeholder satisfaction. * Provide Infinite Campus professional development/training, or coordinate such professional development/training with Campus Support Center(s). * Report directly to the Technology Director and/or Superintendent any matters involving potential breaches of data security. Secondary Functions: * Provide Tier 2/3 technical support to other members of the I.T. staff, as well as Campus Coaches. * Support the policies and procedures which are designed to protect databases and data files from unauthorized or accidental duplication, modification, or destruction. This includes disaster recover. * Provide support for regular upgrades, maintenance, and monitoring of the Student database. This also includes the management of scheduled backups and verification of data integrity within the backups. * Create and maintain staff user accounts, as well as related security/access rights within the student database, refining and implementing the current data security plan according to established protocols (Database Administrator). * Support the development and maintenance of the District's annual beginning of the year (i.e. online registration, courses, grades, calendars, fees, picture imports, etc.); end of the year activities (i.e. student records, management of fees, food services, etc.). This also includes all activities related to Summer School. * Support the local, state and national data collection and reporting for student information, as well as ensure data integrity and accuracy by enforcing District procedures as they relate to data collection, retention and reporting. Additional Functions: * Partner with all employees of the District to ensure open communication and develop a sense of trust. * Maintain personal and professional technology skills, as well as keep current with industry trends. * Be proactive within the I.T. Department with regards to process improvement and effectiveness. * Maintain a positive and professional image of the District at all times. Job Requirements: * Qualified candidates will have a post-secondary degree in information or computer science or related field; equivalent years of work experience; or a combination of training, and previous work experience. * A minimum of two years previous work experience in a similarly situated position, in a similarly sized district; or a combination of experience of experience and district size/complexity. * Demonstrated expertise in Infinite Campus. * Ability to think logically and systemically with a Districtwide perspective. * Organizational and leadership skills that transcend the scope of data and data analysis. * Technical expertise regarding data models, database design, and data mining. * Strong analytical skills with the ability to collect, organize, and analyze, and disseminate significant amounts of information with attention to detail and accuracy. * Knowledge of statistics and experience using statistical packages for analyzing large datasets preferred. * Understand educational data conventions and how the elements of data connect at a district and state level. * Knowledge of disparate and opposing data systems and how they interface with Campus. Demonstrated experience with queries, report writing and presentation of analysis. * Demonstrated knowledge and previous field experience providing end-user support * Demonstrated knowledge of documentation and records management. * Strong written and verbal communication skills. * Exceptional organizational skills, detail oriented and self-motivated. * Demonstrated ability to work with confidential and time sensitive matters. * Valid driver's license, along with proof of current insurance coverage. Skills, Knowledge and Abilities SKILLS are required to perform multiple, highly complex, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including utilizing pertinent software applications; planning and managing projects and programs; overseeing program financial activities; developing effective working relationships; preparing and maintaining accurate records; and administering personnel policies and procedures. KNOWLEDGE is required to perform advanced math; review and interpret highly technical information, write technical materials, and/or speak persuasively to implement desired actions; and analyze situations to define issues and draw conclusions. Specific Knowledge based competencies required to satisfactorily perform the functions of the job include: library practices, terminology and procedures; age appropriate literature; computer and Internet operations; concepts of grammar and punctuation; current and emerging technology; an. ABILITY is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and consider a variety of factors when using equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using a variety of processes. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize a variety of types of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is significant. Specific Ability based competencies required to satisfactorily perform the functions of the job include: establishing and maintaining effective working relationships; meeting deadlines and schedules; setting priorities; working with multiple projects, frequent interruptions, and changing work priorities; working with detailed information/data and maintaining accurate records; maintaining confidentiality; and facilitating communication between persons with frequently divergent positions. Other Functions: * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Responsibility Responsibilities include: working independently under broad organizational guidelines to achieve unit objectives; managing a department; Utilization of significant resources from other work units is routinely required to perform the job's functions. There is a continual opportunity to significantly impact the organization's services. Work Environment The usual and customary methods of performing the jobs functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 70% sitting, 20% walking, and 10% standing. This job performed in a generally clean and healthy environment. Experience: Job related experience within a specialized field is required. Education: Post-secondary degree in information or computer science or related field; equivalent years of work experience; or a combination of training, and previous work experience. Required Testing None specified Certificates and Licenses None specified Continuing Educ. / Training None specified Clearances Criminal Background Clearance Drug Test FLSA Status Non-Exempt Approval Date Salary Grade Title IX Coordinator Title*: Human Resource Address: 90 Ethete Rd, Fort Washakie, WY 82514 Telephone Number: ************ Email: Section 504/ADA Coordinator Title*: Principal Address: 90 Ethete Rd, Fort Washakie, WY 82514 Telephone Number: ************ Email: Civil Rights Compliance Coordinator Title*: Superintendent Address: 90 Ethete Rd, Fort Washakie, WY 82514 Telephone Number: ************ Email: *OCR recognizes that including a person's name may result in an overly burdensome requirement to republish the notice if a person leaves the coordinator position. It is acceptable for a school district to identify its coordinator only through a position title. Attachment(s): * Information Support Technician.pdf

GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities** This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+. + Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat, + Palo, etc.) - can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions. + 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls. + 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc. + 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower. + 3+ years' experience or working knowledge of SW Defined Networking. + 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willingness to be a team player. ***PENDIN CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible. + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning + Support Lead (Program Manager - Intermediate) **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $110,000.00 - USD $140,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6775_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_

OPEN-COMPETITIVE EXAM NO. 2050 * CONTINUOUS RECRUITMENT * SALARY (LIBRARY): $75,032 - 88,094 RESIDENCY REQUIREMENT WAIVED This position is responsible for providing all areas of computer related technical support including installation, configuration, maintenance, troubleshooting and repair of personal computers, peripherals, applications software and telecommunication equipment and services. The incumbent has the added responsibility of recommending alternative procedures to users whenever appropriate. While the ability to exercise independent judgment is a requirement, general supervision is received from administrative personnel. Does related work as required. TYPICAL WORK ACTIVITIES: (Illustrative Only) * Installs, diagnoses, troubleshoots, maintains, configures and repairs computers, peripherals, monitors, network printers and other technology information equipment. Works with equipment vendors to further troubleshoot advanced issues or replace equipment under warranty; * Performs preventive maintenance, software and hardware upgrades on all technology equipment; * Installs and configures software applications on computers; * Creates, maintains and troubleshoots users in the domain management system and adjusts security access rights; * Provides technical support by phone, email or in person to users, and records interactions in the help desk ticketing system; * Discusses software and hardware needs with users to determine what needs to be modified or upgraded; * Troubleshoots technical problems; notifies and work with appropriate IT staff members to keep abreast of current issues and runs diagnostics on equipment; * Maintains database of workstations and any IT related equipment; * Provides maintenance of the telephone system and handset equipment, including equipment replacement and assisting users with configurations changes; * Logs, tracks and follows up on all users, concerns and problems; notifies users of impending down time during regularly scheduled hours; * Prepares forms, reports, and statistics as required. MINIMUM QUALIFICATIONS: (A) Graduation from a regionally accredited or New York State registered two year college or university with an Associate's Degree and two (2) years of experience in the installation, maintenance and technical support of computer software and hardware applications; or (B) Graduation from high school or possession of a High School Equivalency Diploma and four (4) years of experience as described in (A); or (C) An equivalent combination of education/training and experience as defined by the limits of (A) and (B). SPECIAL REQUIREMENT: Possession of a Class D Driver's License valid in the State of New York; Ability to lift 30 lbs. SUBJECT OF EXAMINATION: The examination will consist of: a rated evaluation of training and experience. Only your rating on the evaluation of training and experience will be considered when computing final scores. RATED EVALUATION OF TRAINING AND EXPERIENCE You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job's areas and to provide the name and contact information for someone who can verify your information.

Job Description Hooton Tech LLC is hiring for an IT Technician II This position is full time, hourly. Starting Range $25-$40/hour DOE. Responsibilities: 1. Maintenance and support of our business IT clients. This includes support of end user desktop/laptops, servers, printers, network equipment, VoIP systems, cloud services, and other IT related equipment. 2. Answer calls from our customers and participate in an on-call rotation for after hours and outage support. 3. Troubleshoot, repair, and maintain residential user computers. 4. Support, troubleshooting, and maintenance of existing security camera systems. 5. Assist in the Installation of camera and cabling systems. 6. Additional duties as needed by the company. This position is based in Lyman, WY, but may be partially worked remotely if located in Southern Wyoming. Travel to customer sites in the region will be required as needed, with overnight travel as a possibility. Travel may be up to 30% of time pending project need. Benefits: Benefits include PTO, Medical, dental, vision insurance, 401K, paid holidays. Qualifications and Requirements 1. Must be at least 21 years old 2. Must have a valid Driver's License and clean driving record. 3. Must have High School Diploma or Equivalent. 4. Must be able to pass both pre-employment and random drug tests. 5. 3-5 years relevant experience in the IT industry. 6. Must have advanced computer skills and knowledge. 7. Experience in Server, computer, network, and printer hardware required. 8. Experience in Cloud Services such as M365, Azure, D365, Google Workspace, Etc. Required. 9. CompTIA A+ certification or industry equivalent certification required. 10. Other Associate or Professional Level IT Certifications Preferred. Applicants must be able to pass preemployment drug test and background check Job Posted by ApplicantPro

Western States Cat is looking for a results-oriented Paving Application Specialist to add to our dynamic, successful Sales team, specializing in customer care. Duties include onsite training and support to customers and assistance for sales professionals in order to identify features, benefits, maintenance, and operation of these products. This role will identify current and future opportunities to increase our market penetration and overall impact as it relates to our forestry industry. On-the-job training, career development, competitive benefits, and amazing growth opportunities! Dig Heavy Equipment? Join our team today! ABOUT WESTERN STATES EQUIPMENT: Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service - but through our people. We are committed to: * The Power of our Purpose: "Building our Communities for a Better Tomorrow" * Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION * Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You WHY YOU'LL LIKE IT HERE: Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include: * Three weeks of accrued PTO to start, increases with tenure * Company paid health care premium option for employees * Health, dental, and vision insurance * Wellness dollars * 401k with company match and profit sharing * Educational reimbursements, tool loans, and safety & tooling dollars * Employee Assistance Program * Paid Parental leave * Care Leave WHAT WE'RE LOOKING FOR: THINK-ACT-BE SAFE - At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy. FULL SUMMARY The Paving Application Specialist is a Sales Department position who works across Western States divisions of sales, parts, and service to help support the paving industry and our customers throughout Western States territory. This position is responsible for conducting equipment demonstrations and technical communication for the paving machinery we represent, which includes Caterpillar, Weiler, Road Widener, AMI, etc. Job duties include onsite training and support to customers and assistance for sales professionals in order to identify features, benefits, maintenance, and operation of these products. This role will identify current and future opportunities to increase our market penetration and overall impact as it relates to our forestry industry. Communication, Training and Troubleshooting * Plans and conducts equipment demonstrations as required by the Sales Department. * Conducts machine delivery training for customers, including application startup, operation set up and digital onboarding to online tools and apps. * Communicates with our paving partners, sales professionals, account managers, product support reps, and sales managers to promote and develop our paving markets. * Performs site assessments as required by customers and sales group. * Oversees and manages customer related production studies. * Supports sales team with technical sales information to assist in the completion and closing of sales deals. * Conducts professional machine demos and head-to-head demos versus the competition. Sales Support, Inspections and Travel * Helps inspect used paving machines and attachments for trade. * Completes re-visits on new machine sales at a designated time frame set by all interested parties or on major shop rebuilds to answer questions, check for issues, direct any service repairs, etc. * Ability to travel the full dealer territory to assist with all sales professionals, service departments and customers to promote, service, sell and train on paving equipment. Overnight stays required. * Assists customers with operator training and maintenance practices on new machine deliveries. * Assists Service Department in troubleshooting machine operational problems in the field. KNOWLEDGE SKILLS AND ABILITIES: * Ability to develop and maintain effective working relationships with others. * Ability to travel up to 50% including overnight, as needed. * Knowledge of Microsoft office software. * Working knowledge of heavy equipment and ability to operate effectively. * Ability to multi-task. * Consistent attendance. EDUCATION AND EXPERIENCE: * Proof of high school diploma or General Education Degree (GED). * Five years equivalent experience in the paving industry required with working knowledge of Cat/Weiler/Road Widener hydraulics, electronics and mechanics. * Caterpillar Operator Certificate preferred. * Must be able to communicate (speak, read, comprehend, write in English). Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. This role is designated as safety-sensitive.

The primary area of responsibility is to support the ICCU network and Unified Communications systems through operational tasks and troubleshooting issue. This role performs high quality support work, customer service, and interacts between all areas of IT and the business as necessary. Duties and Responsibilities: Work to achieve team goals, be part of the culture, and provide excellent customer service. Prioritize individual work and be accountable for that work through tickets and appropriate follow-up. Analyzing and monitoring network performance. Providing network support and resolving connectivity issues. Configuring hardware and software to optimize network communication. Setting up LAN and WAN networks, as well as Voice Over IP. Managing IP addresses and resolving conflicts. Monitoring and maintaining network servers and performing upgrades. Performing system administration tasks and ensuring network security. Documenting processes and monitoring network performance metrics. Consulting with internal departments and training IT support staff. Keeping up with advancements in network technologies and solutions. Provide excellent customer service to internal and external team members. Implement and maintain all aspects of the ICCU network systems including routers, switches, firewalls, load balancers and internet filters and phone systems as outlined by ICCU's architecture documents. Follow all policies and procedures. Other duties as assigned. Qualifications: Bachelor's degree required in Computer Science, Computer Information Systems or Math. 1-5 years of relevant work experience. Ability to communicate with Executive Management, Credit Union personnel and communicate effectively through customized reports. Cisco CCT Certification or Network+ Certification. In-depth knowledge of hardware, software, and network installation techniques. Exceptional ability to provide network support and resolve errors. Extensive experience with Inter-Network Operating Systems such as Cisco Systems and Palo Alto Networks. Advanced knowledge of network setup and security. Ability to keep up with advancements in IT network technologies. Proficiency in documenting processes and monitoring performance metrics. Experience with monitoring and management tools such as Splunk, Site 24x7, SolarWinds. Ability to always maintain confidentiality of Credit Union and member records. Performance Standard: Ability to fix complex problems and determine appropriate priorities. Attention to detail on many concurrent projects and initiatives. Demonstrated ability to provide excellent customer service. Ability to work without supervision. A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union. Position Specific Additional Physical Requirements: Ability to work all hours of the day onsite and remote. Physical Requirements: Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.). Sit for extended periods of time. Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc. Repetitive motion using wrists, hands, and fingers. Reach keyboards. Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.). The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job. Must be eligible for membership at ICCU to obtain employment. ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.

Basic Function HF Sinclair Midstream located in Casper, WY is seeking an EHS Field Specialist. The position supports Midstream Field Operations in achieving Environmental, Health, and Safety (EHS) excellence.Job Duties (functions considered essential as defined by ADA) Serve as liaison between field operations and corporate EHS Teams. Provide EHS support and oversight to pipeline, terminal, and tank farm operations and projects in assigned areas of responsibility. Work closely with Operations, Maintenance, Projects, and other disciplines to ensure EHS rules are followed. Visible (EHS presence) in the field. Perform worksite assessments and work permitting audits (safe work, hot work, CSE, excavation, etc.) to observe work performed in the field, assess compliance with safe work practices and procedures, and improve worksite safety through hazard recognition, mitigation, coaching, and employee engagement. Work with operations and project groups in the development or review of job plans, job hazard analyses, and operating procedures. May serve as a team member on corporate health and safety audits. Conduct EHS-related field inspections. Team member for company-wide EHS employee onboarding and annual training programs. Serve as a team member for EHS working groups for continuous improvements in EHS, emergency response, and pipeline excellence initiatives. Participate in Spill and Emergency Response drills and training - active member of the Incident Command Team. Ensure emergency response and safety equipment are inspected, maintained, and operational. Perform or coordinate Industrial Hygiene (IH) monitoring or surveys for exposure assessments. Oversees and surveys compliance with policies and procedures relating to safety and develops and implements or improves policies and procedures for compliance with OSHA, API, Industry Best Practices, and other relevant regulations. Verify compliance and communication with contractor safety management through the use of ISNetworld. Deliver Smith Systems Driver Training to company employees to reduce motor vehicle incidents. Deliver or coordinate First Aid/CPR/AED Training to company employees. Communicate new projects, operational changes, or modifications to the corporate environmental team to ensure appropriate permits are obtained. Identify environmental-related field issues and communicate to the appropriate Environmental SME's. Ensure incidents are reported, investigated, and learnings communicated per company requirements. Provide safety coverage for special projects and emergencies as needed. Special assignments or tasks assigned to the employee by their manager, as determined from time to time in their sole and complete discretion for the business unit or any other unit of HFS. Experience A minimum of 5 years of EHS-related experience in a relevant industry (e.g. pipeline, refining, oil & gas) is required.Education Level A Bachelor's Degree is required or equivalent years of experience in lieu of the degree (four years in addition to the experience requirement). PREFERRED EDUCATION: Master's Degree or CSP Certification.Required Skills Knowledge of current technology and government regulations pertaining to OSHA Health, Safety, and Emergency Response. Strong interpersonal and communication skills (both written and verbal). Computer literate with strong organizational skills. Working knowledge of occupational safety, incident investigation, injury case management, industrial hygiene practices, etc., and ability to apply this knowledge. Satisfactory completion of a comprehensive medical physical examination. Demonstrated ability to stand firm on doing the job safely if challenged and act in a respectful manner. PREFERRED SKILLS: First Aid/CPR, Smith Driver Trainer, HAZMAT/HAZWOPER, NIMS, Fall Protection Competent Person.Work Conditions Primarily field and office-based with up to 40% overnight travel required. Midstream petroleum industry, and outdoors environment, including but not limited to chemicals, pipelines, pressure vessels, tanks, rotating and fired equipment, and confined spaces. Subject to all temperatures, weather, and varying road conditions. For certain circumstances or emergencies, must be available for weekend and after-hours callouts when needed.Benefits HF Sinclair offers a comprehensive benefits package designed to support the well-being of our employees and their families. Our benefits include, but are not limited to, the following: Medical Insurance Vision Insurance Dental Insurance Paid Time-Off 401(k) Retirement Plan with match Educational Reimbursement Parental Bonding Time Employee Discounts We are committed to fostering a supportive and inclusive work environment, ensuring our employees have the resources needed to thrive professionally and personally. Benefit eligibility is governed by official plan documents, for more details visit Total Rewards.Physical Requirements Job conditions require standing, walking, sitting, talking or hearing, making visual inspections, making precise finger and hand movements, reaching or grasping, bending, lifting up to 50 lbs, climbing up to 100 ft, and required to wear required PPE, including a respirator for emergency situations or training.Our One HF Sinclair Culture: At HF Sinclair, we are united through our One HF Sinclair Culture, which is underpinned by our five core values of Safety, Integrity, Teamwork, Ownership and Inclusion. Developed to empower our people, our five core cultural values are at the heart of everything we do and extend to how we engage our stakeholders. These values influence our decisions, shape our behaviors and keep us connected across the entire organization. We maintain a true Safety culture for our employees, communities, environments and customers. Our goal is to make sure everyone returns home safely each day. We have a long-standing commitment to Integrity and ethical behavior and do what is right for our employees, investors, communities and the environment. We encourage employees to Step Up and Stand Out by championing a culture of Teamwork and Ownership. We foster a culture of Inclusion by encouraging diversity of experiences, viewpoints and backgrounds. What makes each of us different, together makes us stronger.About HF Sinclair Corporation HF Sinclair Corporation, headquartered in Dallas, Texas, is an independent energy company that produces and markets high-value light products such as gasoline, diesel fuel, jet fuel, renewable diesel and other specialty products. HF Sinclair owns and operates refineries located in Kansas, Oklahoma, New Mexico, Wyoming, Washington and Utah and markets its refined products principally in the Southwest U.S., the Rocky Mountains extending into the Pacific Northwest and in other neighboring Plains states. HF Sinclair supplies high-quality fuels to more than 1,500 branded stations and licenses the use of the Sinclair brand at more than 300 additional locations throughout the country. In addition, subsidiaries of HF Sinclair produce and market base oils and other specialized lubricants in the U.S., Canada and the Netherlands, and export products to more than 80 countries. Through its subsidiaries, HF Sinclair produces renewable diesel at two of its facilities in Wyoming and also at its facility in Artesia, New Mexico. HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry.Equal Opportunity Employer HF Sinclair Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other prohibited ground of discrimination.

Job Title: Network AdministratorLocation: Gowen Field, IDTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Network Administrator to provide the communication architecture for the efficient and effective operation of the installation network. NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Responsible for developing, coordinating, and implementing exercise support communications plans, configures communications equipment, implements cyber security processes, and assists in installing equipment and circuitry in support of exercises• Works closely with the MTC ISSO and MTC ISSM in facilitating the maintenance of ATO within the RMF. Establish and maintain training and exercise networks for both LAN/WAN• Configures training areas (classrooms, reconfigurable tactical operation centers, exercise areas, work cells) networks• Ensures the simulations and training networks are operational 98% of the time during training and exercises Qualifications: Required:• Associate's degree in network management or a related field• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at information assurance technical level II (IAT II)• Network+ certification• Two (2) years of experience in network architecture design, and implementation• Basic knowledge in network planning, troubleshooting and maintenance• Basic knowledge of network hardware and software components; strong understanding of technology integration, information flow, configuration and implementation of LAN, WAN, DNS, DHCP; firewalls and security; and storage and backup methodologies Preferred:• Bachelor's degree in network management or a related field• CCNA certification We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Full-time Description Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the “Best Places to Work in Idaho” for the last sixteen years. Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************** Position Summary Fisher's Technology IT Team is seeking to fill our Tech Support III, Engineer position with a qualified individual who has strong attention to detail, is process and detail oriented, and provides exceptional customer experience. This position is responsible for a wide range of projects, handling technical escalations, and contributing to technical development within our managed services team. Roles & Responsibilities Configure, deploy, manage and support Microsoft 365 tenants, including Exchange, SharePoint, Teams, OneDrive, and other cloud services. Administration and support of client virtualization environments including VMware vSphere, and Hyper-V. Configure, implement, and support multiple vendor network environments including Meraki, Ubiquiti, Cisco, Fortinet, routers, switches, and wireless access points. Implement, troubleshoot, and resolve complex network issues, including connectivity, routing, and cyber security incident response ensuring compliance and industry best practices. Serve as the highest-level escalation point for complex technical issues, collaborating with client stakeholders, vendors, and internal technicians to resolve escalated tickets promptly. Maintain up-to-date knowledge of industry trends, emerging technologies, and security threats, ensuring proactive resolutions and updates to best practices across our client environments. Lead and assist in the planning, implementation, and execution of network, server, and cloud infrastructure projects (e.g., migrations, upgrades, new deployments). Collaborate with internal and client stakeholders to define technical requirements, project timelines, and resource allocation for system upgrades and new technology deployments. Provide technical leadership and mentorship to internal team members, sharing expertise and promoting knowledge sharing within the team. Assist with training and onboarding new employees on technology platforms, tools, and best practices. Generate reports on performance, security incidents, and project status for upper management and client stakeholders. Take ownership of complex technical issues, performing thorough troubleshooting and root cause analysis to resolve and document critical client incidents. Maintain accurate client and ticketing documentation for system configurations, network topologies, and troubleshooting procedures. Ensure that all projects and system implementations are well-documented, and that proper training is provided to the client stakeholders and internal technical teams. Requirements Technical Qualifications: In-depth experience in the administration, configuration, and troubleshooting of Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive, etc.). Knowledge of PowerShell for Microsoft 365 automation and scripting tasks. Strong understanding of Microsoft 365 licensing models and subscription management. Extensive experience with VMware vSphere, ESXi, vCenter, and HyperV environments. Expertise in configuring and supporting enterprise and small business firewall solutions (Cisco, Fortinet, Palo Alto, Meraki, etc.). Deep knowledge of TCP/IP networking, VLANs, DNS, DHCP, and VPN technologies. Experience in implementing and troubleshooting network security policies, firewall rules, NAT configurations, and VPN solutions. Experience with SD-WAN technologies and cloud-based network solutions. Certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified: Security, Compliance, and Identity Fundamentals Microsoft Certified: Modern Desktop Administrator Associate Cisco Certified Network Associate (CCNA) or equivalent Fortinet NSE 4 or equivalent CompTIA Network+ or Security+ Qualifications: 8+ years of experience in IT support, with a focus on network and infrastructure technologies. Excellent communication and customer service skills, both on the phone and in writing. Ability to communicate technical issues clearly and effectively to non-technical stakeholders. Strong ability to work in a team environment, providing training and support to junior team members and client stakeholders. Must be able to lift 25 lbs. frequently, 50 lbs. occasionally, and 50+ lbs. with assistance. Clean driving record. Fisher's Technology offers an extensive benefits package that includes the following: Medical, Dental, & Vision Insurance Life Insurance Additional Voluntary Life Insurance Paid Time Off Paid Holidays & Extra Floating Holiday 401(k) & 401(k) Matching Employee Assistance Program Flexible Spending Account Health Savings Account Hospital Indemnity Short & Long Term Disability Insurance Accident & Critical Illness Insurance

At PDF Solutions, we are at the forefront of revolutionizing the semiconductor industry. Our cutting-edge technologies and data-driven solutions empower semiconductor manufacturers to achieve unprecedented levels of efficiency, quality, and innovation. By joining our team, you'll have the opportunity to work with some of the brightest minds in the industry, tackle complex challenges, and contribute to groundbreaking advancements that shape the future of technology. Headquartered in Santa Clara, California, PDF Solutions also operates worldwide in Canada, China, France, Germany, Italy, Japan, Korea, and Taiwan. Role Summary PDF is seeking an experienced Field Service Engineer to provide client support for PDF's advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team player with strong initiative and communication skills and possesses the drive to deliver quality results with superb customer service on time in a dynamic, multi-disciplined, intensive and highly productive small team environment. Responsibilities * Become proficient in using PDF's cutting-edge eProbe * Perform startup activity with limited support from HQ. * Perform preventative maintenance of tool and attend to equipment issues with quality fixes/repairs. * Maintain local parts inventory and order replacement parts. * Actively respond to tool issues by communicating with HQ engineers and participate in escalation conference calls. * Verify operational quality of the tool after scheduled preventive maintenance is complete. * Install and/or relocate equipment and conduct associated start-up of newly installed systems. * Troubleshoot equipment problems and conduct diagnostic procedures to isolate the root cause and correct the issue. * Prepare and maintain accurate logs, service records, part usage documentation, and other management reports. * Escalate issues for prompt resolution. * Respond to emergency calls as required in the fab. * Build and maintain customer satisfaction through clear, consistent communication and the sharing of collective knowledge. * Comply with all Intellectual Property guidelines and all safety procedures. Qualifications * BS degree in Engineering, Science (electrical or mechanical) or equivalent combination of education and experience to perform at this level. * Must have hands-on experience working with vacuum systems (turbo molecular pumps, ion pumps, roughing pumps), specifically in the high and ultra-high vacuum region. * Experience with scanning electron microscopes, SEMs, preferred but not a requirement. * Must have experience as a Field Service Engineer working with, installing or servicing 300mm capital equipment. Pay Range USD $80,000.00 - USD $105,000.00 /Yr.

Join Our Mission of Healing and Hope! Now Hiring: Mental Health Peer Support Specialist Are you someone who has walked the journey of recovery (2 years minimum sobriety is required) and now feels called to help others find hope and healing? Warm Valley Health Care (WVHC) invites you to bring your lived experience to our team and make a meaningful impact as a Mental Health Peer Support Specialist. This At WVHC, we believe in the power of shared stories, authentic connections, and culturally grounded support. As a Peer Support Specialist, you'll provide strength-based, recovery-oriented services to others navigating mental health and substance use challenges. You'll be part of a dynamic behavioral health team, working in both one-on-one and group settings, empowering patients to achieve wellness and purpose. What You'll Do: Deliver peer-led emotional support, advocacy, and recovery coaching Partner with patients and the treatment team to foster resilience and long-term recovery Facilitate outreach, education, and support in homes, schools, and community spaces Promote trust, hope, and engagement through your lived experience Document clinical notes and care interactions within 24 business hours Help shape a recovery-positive culture both within and beyond WVHC What You Bring: Personal experience with mental health and/or substance use recovery (minimum 2 years stable recovery required) Passion for helping others and ability to meet people where they are High School diploma or GED Willingness and eligibility to become a Wyoming Certified Peer Support Specialist within 6 months of hire Valid driver's license and willingness to transport patients if needed Cultural humility and respect for diverse individuals and traditions Flexible, dependable, and compassionate attitude Why WVHC? We are a tribally rooted, community-driven organization offering: Supportive and team-oriented work culture Opportunities for continuing education and professional growth Pathways to more advanced behavioral health roles The chance to make a real difference, every single day Special Note: Occasional evening or weekend work may be required to support patient needs and community events. Ready to turn your lived experience into hope for others? Apply today and be part of a movement of healing, empowerment, and cultural connection. APPLICATION REQUIREMENTS: Submit a completed application with supporting documents and sobriety details to Warm Valley Health Care, Human Resource Department, P.O. Box 128, Ft. Washakie, WY 82514 or via the online portal. Applications are available at Warm Valley Health Care or for more information contact Stacie Fagerstone, Executive Director-HR via email at stacie.fagerstone@warmvalley.health. Preference will be given to qualified Eastern Shoshone tribal members, then other qualified federally recognized Indian tribal members and then other qualified candidates. Applicants must submit a copy of Tribal Enrollment card or CIB for Indian Preference. Veterans who meet the minimum qualifications and provide documentation of an honorable discharge (DD214) from any branch of military service are entitled to receive preference points during the interview process. Any offer of employment is contingent upon a negative drug test, reference checks and background check. Refusal to undergo required testing or testing positive will render the applicant ineligible for employment. EOE Must pass pre-employment drug screening. Successfully pass the employment background check.