Remote support specialist jobs in Lynchburg, VA

The Classroom Technologies Support Analyst is part of a team that installs, manages, and maintains functional, reliable, and intuitive presentation systems for classrooms, meeting spaces, and specialty locations to complement the educational goals of the University. The Classroom Technologies Support Analyst provides support in the use, function and design of classroom and meeting space technology. This position offers an attractive weekday schedule and the opportunity to contribute to an innovative higher education environment that prioritizes best-in-class technology solutions. As part of Client Services in ITS, the award-winning Classroom Technologies team is nationally recognized for its collaborative and forward-thinking approach. Team members also benefit from opportunities for professional growth, including continuing education and development resources. Learn more about what makes Washington and Lee University a great place to work and live at jobs.wlu.edu. Washington and Lee University actively promotes a dynamic and welcoming environment that allows students and employees of multiple backgrounds and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise. Essential Functions: Shares responsibility as a primary responder for classroom and meeting space support requests. Prompt response time is crucial to the Classroom Technologies mission Provides support for personal devices (iOS, Mac, PC, Android, etc.) in the classroom environment. Plans and executes solutions to reported problems. Uses the ITS ticketing software promptly to document and manage help requests, training requests and equipment malfunctions and repairs. Analyzes help calls and user feedback for opportunities to implement improvements in a timely manner. Collaborates in the development of training and orientation programs, documentation materials, service procedures, reference materials, and other resources to effectively support operational systems and end-users. Remains competent and current in the industry trends and standards. Stays abreast of new technologies and evaluates possible impact and use. Makes recommendations based on research. Provides regular maintenance of multimedia equipment including firmware updates, proper cleaning and cable management. Maintains and organizes inventory of the department's devices including, currently installed, hot swaps and disposal for classroom and meeting space A/V. Provides support for digital signage hardware on campus. Follows the ITS Information Security Program and industry standard best practices to help ensure the confidentiality, integrity, and availability of all IT resources. Supports the Associate Director of Classroom Technologies with installations, upgrades, purchasing, and PO requisitions. Performs other duties as assigned. Minimum Qualifications: Bachelor's degree or a combination of education and experience from which a similar skillset would be obtained, including two years professional experience in a “just-in-time" technical position. Experience in A/V technology in a higher education environment is preferred. The ability to understand and troubleshoot A-V systems and to configure and support classroom computers in both Windows and Apple environments. Knowledge of supporting A/V control systems, DSP's, Cameras, etc. Proficiency in Microsoft Office, videoconferencing solutions, and lecture capture solutions. Ability to perform A/V system checks in terms of projector alignments and focus and detect audio distortion and feedback. Ability to navigate network tools to troubleshoot networked devices Desire to understand and strive for improving variables within our control. An ability to think critically and reprioritize under time constraints. Professional and effective written and verbal communications skills. Application Instructions Review of applications will begin on September 15 and continue until the position is filled. Required materials include: Cover letter Resume Names and contact information for three professional references Application instructions for internal and external candidates can be found at ********************************************************* Position Type: Exempt, Full Time, Benefit Eligible Minimum Pay: $63,844.00 - Pay Commensurate with Experience Washington and Lee is an Equal Opportunity Employer seeking candidates committed to high standards of scholarship, performance, professionalism, and to a welcoming campus community. Job description requirements are representative, but not all‐inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed. - Coordinate activities between the client, business, and technical stakeholders. - Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs). - Maintain various reports for client review and compliance. - Facilitate meetings and calendars as necessary. - Prepare and distribute meeting minutes. - Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance. - Act as a liaison between teams. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 70,000.00

HVAC TECHNICAL SUPPORT SPECIALIST - DCT About Us: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Climate control systems often account for a large percentage of the energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources, and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. JOB SUMMARY: This position is primarily concerned with meeting the expectations of our customers through answering technical inquiries regarding HVAC Data Center Cooling products. Inquires may be from the telephone or via forms from web inquiries. Product knowledge from the HVACR field including, electrical, mechanical, and controls experience are helpful in the resolution of problems and training customers about the proper operation and principles of operation. Technical Support will work with customers before a warranty remedy is provided by the parts group or field technician support is coordinated. Position requires coordination with other departments within the Data Center Business Area in a comprehensive approach at building and maintaining successful relationships with Munters customers. ESSENTIAL FUNCTIONS: Provide telephone coverage for incoming technical questions and product problems from customers and field service technicians. Monitor the service request database to respond to service calls received by the call center and work with customers to resolve issues. If necessary, on occasion visit a customer site to assist field service technician service visits when the situation demands it Knowledge of BOM structures, PLC programming practices, Wiring Schematics, and HVAC controls Prepare warranty parts approval requests with an extremely high level of accuracy Promote Service during conversations with parts customers and actively promote service sales through warranty expiration letters and other marketing channels Promote sale of retrofit solutions by listening to customer Remain involved in seeking out product improvements that will lead to production enhancements and/or retrofit opportunities, provide input to customer complaints system and other corrective action vehicles Provide parts sold information to techs on a monthly basis to promote overall service ADDITIONAL RESPONSIBILITIES: Handles all other requests from management on a timely basis May be asked to be on-call on an alternating basis and respond to customers' needs as required Understand that Field Service's major role is one of instant response to customers' needs, and focus as part of a team to make us available at all times to all of our customers' needs, urgent or otherwise JOB QUALIFICATIONS: High school diploma Strong verbal communication skills Ability to multitask, Customer focus Computer skills with Visibility and database, word processing, and spreadsheets Marketing skills and Organizational skills Ability to stay with an issue through its successful resolution Extensive familiarity with Commercial and Industrial DH products. Background in Electrical, Mechanical or HVAC equipment and or troubleshooting. Equal Opportunity Employer: [Insert company name] is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.

Job Details Roanoke, VA Full Time High School $20.00 - $30.00 Hourly None DayProduct Technical Support Representative Valcom isn't just a company - it's a hub of innovation, redefining communication in a rapidly evolving world. As a global leader in voice paging, intercom, and emergency notification systems, we're shaping the future of how people connect and save lives around the world. With 250 employees, virtually all Valcom's products are engineered, manufactured, and supported in our 120,000-square-foot facility in Roanoke, Virginia. Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business itself and reap the financial benefits of the Company's success. It's a unique employee benefit that you won't find with our competitors. Are you a problem-solver who enjoys helping customers with technical challenges? We are seeking a Product Technical Support Representative to assist customers with the configuration, setup, and troubleshooting of our hardware-based analog and IP-based voice and paging systems. In this role, you'll provide expert guidance via phone, email, and chat-helping businesses and organizations keep their equipment running smoothly. If you have a knack for technical problem-solving, excellent communication skills, and a passion for customer service, we want to hear from you! This is an on-site position at our facility, where you'll work closely with customers and internal teams to resolve technical issues and ensure seamless product integration. You'll play a key role in supporting our cutting-edge mass notification solutions while gaining hands-on experience with VoIP, analog audio, and IP network systems. Valcom offers a collaborative work environment, comprehensive benefits, and opportunities for professional growth. Join us and be part of a team that keeps critical communication systems running smoothly! Essential Functions Respond promptly to customer inquiries via phone, email, or chat, providing expert guidance on analog and IP products. Assist customers with system layout, design, and configuration tailored to their specific needs. Troubleshoot and resolve technical issues with voice and data systems, ensuring minimal downtime for customers. Escalate complex technical issues to higher-level support teams as necessary, following established protocols. Explain product features, installation processes, and system compatibility requirements to customers. Provide step-by-step support for product setup and configuration. Document troubleshooting steps and customer interactions in the support database for future reference. Provide feedback on recurring customer issues to the product development team to drive improvements. Work Environment/Physical Demands/Travel This job operates in a professional office environment with minimum exposure to temperature extremes and noise. Routinely uses standard office equipment such as computers, phones and photocopiers. The ability to communicate information and ideas so others will understand; exchange accurate information; solve complex problems; ability to manipulate and feel with fingers to operate equipment, and the ability to observe details at close range. This is a full-time position, on-site at the manufacturing facility. The hours of work are Monday through Friday, 8:30 am to 5:30 pm, 40 hours per week. An occasional shift in hours may be necessary to accommodate business needs. Required Qualifications High school diploma/GED. One or more years' experience in a customer service environment. Experience in VoIP, Analog, Audio systems/voice paging and IP network systems. Preferred Qualifications Degree in electronics or related field. Experience in a technical service role as a customer service representative.

Job Details Experienced Legal Address - Lynchburg, VA Staff High School $18.00 - $22.00 Hourly Negligible Full time FacilitiesDescription Performs a variety of specialized grounds maintenance work in the preparation and maintenance of athletic fields and surrounding landscaped areas. Layouts, marks and lines grass and play areas for practice and competitions; line with appropriate marking materials or equipment to delineate the area of play and restricting lines as prescribed and established by league and sport rules; grade and water infields and build mounds. Maintains and repairs grass, sod and infield areas; mow, edge and trim athletic fields and surrounding landscaped areas; perform a variety of grounds maintenance duties including preparing and cultivating soils, fertilizing, weeding, pruning and other activities. Fertilizes and applies chemical to control insects, diseases and rodents; maintains application schedule and records. Aerates and irrigates field areas; maintains and repairs irrigation systems to assure proper and safe operating conditions; set timers and heads for proper time and distribution of water. Prepares clay surface for pitching and batting areas; drag infield areas and base paths according to established procedures. Performs minor maintenance and repair work on equipment and facilities; assists in setting up equipment and facilities for special events; maintains routine records related to work activities. Operates and maintains a variety of light to heavy equipment including mowers, edgers, pruners, power sweepers, blowers, sprayers, forklifts, tractors, trucks, line marking machines and other related equipment as required. Learns and applies emerging technologies as necessary to perform duties in an efficient, organized, and timely manner. Participate in University efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Qualifications Minimum Qualifications: High school diploma or GED Sufficient grounds experience to demonstrate the knowledge, skills and abilities listed below. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Desirable Qualifications: Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of methods, tools, materials and equipment utilized in maintaining athletic fields and landscaped areas Knowledge of common plants found on District grounds Knowledge of cultivating, fertilizing, watering and spraying trees, shrubs and flowers Ability to perform specialized grounds maintenance work in the preparation and maintenance of athletic fields and surrounding landscape Ability to operate and maintain grounds equipment and sprinkler systems Ability to learn and maintain appropriate record-keeping techniques Ability to use assigned methods for control and eradication of plant pests, rodents and weeds Ability to perform heavy manual labor Ability to plan, organize and prioritize work Ability to meet schedules and time lines Ability to understand and follow oral and written directions Ability to establish and maintain effective working relationships with others

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Clinical Support Specialist to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program. Job Summary The Clinical Support Specialist (CSS) role is responsible for providing on-site job training to new team members, floor support to staff in need of assistance with navigation of the Epic electronic health record, workflow education, and communication of optimization enhancements. The CSS works closely with operations, Epic analysts and/or IT teams in identifying, troubleshooting, and resolving technical or end user issues with the Epic EHR. The CSS assists with training to end users in their respective region and works in conjunction with counterparts in this role for each region. Primary Functions and Accountabilities in addition to their current role Job training for new team members, utilizing standard workflows as developed through clinical operations Gain a detailed understanding of Epic to maximize the benefits of the electronic health record (EHR) for workflows in the department Assist in rolling out standard workflows as developed Monitor end user workflows to identify trends in efficiency with use of Epic Report technical or end user issues to the analyst team using the ServiceNow helpdesk ticketing system Assist analyst team with resolving end user reported issues by providing onsite outreach Recommend enhancements to end user workflows Serve as a resource for staff using Epic applications and workflows in their assigned support areas by being approachable, and available Assist with scheduling and setting up workspace for Epic training courses for staff within assigned region Assist with ongoing individual staff training sessions Serve as a project advocate to generate enthusiasm and excitement for the change Perform additional responsibilities as assigned Knowledge/Skills/Abilities: Proficient computer and typing skills Knowledge in general medical terminology, orthopaedic conditions and treatments, and clinical workflows unique to an independent musculoskeletal practice Organizational skills with focus on tracking end user performance and improving workflows with use of the EMR Skill in establishing and maintaining effective working relationships with physicians, physician assistants, nurse practitioners, physical therapists, occupational therapists, office managers, and clinical staff Ability to communicate effectively, both verbally and in writing Ability to work in a fast-paced environment Ability to provide reliable transportation. Position Requirements: Currently employed in position with 2 years experience preferred. Must be in good standing with attendance, work effort and peer relationships Trained in the relevant Epic applications Some travel within region may be required

About the Role: Tivoli'sWorld Staffing is seeking a dependable and technically skilled IT Support Technician to support our clients' growing technology needs. This position is ideal for candidates experienced in both on -site and remote technical support, capable of troubleshooting a variety of IT issues across hardware, software, and networks. Key Responsibilities: Provide front -line remote and on -site technical support for desktops, laptops, printers, and mobile devices Troubleshoot a wide range of technical issues including software errors, hardware failures, and connectivity problems Assist with user account setup, email configuration, password resets, and basic network access support Guide users through issue resolution remotely via phone, email, or screen -sharing tools Install, configure, and update operating systems and applications Maintain ticket logs, documentation, and escalate complex cases to senior support when necessary Ensure client systems follow company policies and meet security standards Requirements Skills & Qualifications: Strong troubleshooting skills across hardware, software, and networking environments Proficient in remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop, Zoom, etc.) Familiarity with Windows, mac OS, and basic mobile operating systems Experience with cloud platforms and business applications like Microsoft 365 and Google Workspace Clear communication skills and a professional, customer -focused approach Ability to multitask and prioritize in a fast -paced support environment Preferred Certifications (not required): CompTIA A+ or Network+ Microsoft Certified: Modern Desktop Administrator Associate Google IT Support Professional Certificate Education & Experience: Associate degree in IT, Computer Science, or related field 1-2 years of prior helpdesk or IT support experience Benefits Benefits of Working with Tivoli'sWorld: Competitive bi -weekly pay Temp -to -perm growth opportunities with reputable companies Hands -on experience with varied client environments Flexible assignments including remote and hybrid options Supportive agency team helping match you with the right roles Quick onboarding process and access to tools you need to succeed Join a network of professionals who thrive in dynamic, tech -driven environments. Apply today and take the next step in your IT support career with Tivoli'sWorld.

Title: Printer/Computer Support Technician State Role Title: Info Technology Specialist I Hiring Range: Based on qualifications & experience Pay Band: 4 Agency Website: *********** Recruitment Type: General Public - G Job Duties Full-time Printer/Computer Support Technician is primarily responsible for triaging printer issues overseeing operation of the Print Production Environment as well as operating the unit to print documents for the entire Post utilizing Fiery Command Workstation; utilizing MyQ to manage print system and generate reports; servicing and supporting cadet/faculty/staff computers; providing support to full-time computer technicians and technical support at the Faculty/Staff Help Desk. This position is also responsible for troubleshooting and providing end user hardware and software support, imaging and deploying new computers, and working closely with outside vendors to quickly resolve and triage post fleet print issues. This position is to be in person and not remote. Minimum Qualifications • Knowledge of printers and MFPs. • Experience supporting personal computer hardware and software. • Knowledge of hardware repair and software configurations. • Experience supporting Microsoft and Mac operating systems, software products including the MS Office Suite, Office 365, and Microsoft networking in a TCP/IP network environment is necessary. • Dependable, excellent attendance record, self-motivated. • Excellent troubleshooting, communications, organizational, and customer service skills. • Able to work well independently as well as in a team setting. • Must work well with minimal supervision. • Must be able to lift heavy objects, walk distances, and climb ladders. • Must have excellent workload prioritization within a break-fix environment. Additional Considerations • Print shop experience. • Experience using MyQ. • Experience using Fiery Command Workstation. • Experience with Microsoft Windows print server environment. • Microsoft certification. • Previous PC/MacOS technician experience. • Jamf MDM/MAM experience. • Solid Understanding of DHCP. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Contact Information Name: Tamara Wade Phone: ************ Email: **************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Job Description Enthusiastic, reliable & caring individual needed to work in residential program group homes and/or in-home to assist adults with intellectual, mental health & developmental disabilities. Responsibilities include transferring to and from wheelchair, training in independent living skills, personal care skills, housekeeping skills, and recreational / leisure activities in the home and community. Must have the ability to work well on a diverse team, multi-task, exhibit good documentation skills, as well as proficiency on computer. High school diploma / GED required, along with valid driver's license and safe driving record. Experience with ID / DD individuals preferred. CNA preferred, but not required. Multiple shifts needed, rotating weekend availability may be required. Part time, hourly, no fringe benefits. Must be willing to consent to background checks, including checks for barrier crimes, and drug screening as part of the application process.

Job # EE25063 Job Title Field Engineer - Drives and Control Systems Office Location Roanoke, VA; NC, GA, TX, IN, FL Preferred Business Function/ Department Industrial Systems/Field Engineering Production Systems Sales Territory, if applicable N/A General Role Description Provide Technical Advisory Services (TAS) to coordinate installation and commissioning activities for assigned projects while meeting project schedules and performance criteria. Role Accountabilities - Commission AC and DC drive systems and/or control software to meet design performance criteria - Perform tune up of closed loop regulators to ensure optimal equipment performance and meet design parameters - Troubleshoot and correct process application problems in complex control systems - Design, configure, and test system software and hardware to meet contractual requirements when assigned - Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work - Provide regular, accurate, and considered commissioning status reports to parties deemed appropriate to the situation - Lead respective process component of client witness system acceptance test when assigned - Recommend changes to commissioning procedures to improve system performance - Recommend software or hardware improvements to engineering department - Maintain current safety qualifications appropriate to the assigned tasks and adhere to both Company and client safety requirements - Ensure proper safety equipment is available and in good working condition, as assigned - Coach associates in specific areas of technical expertise when identified by management as a function expert - Train client personnel on system maintenance procedures and/or system operation to ensure optimum performance and minimum downtime - Plan and execute special projects up to 9 months in duration to support the department when assigned General Employee Accountabilities - Bring full effort to bear on tasks assigned by manager - Give manager best advice - Give earliest notice when work cannot be delivered as specified - Cooperate and collaborate with peers and interact cross-organizationally as specified by manager - Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment - Comply with all Company policies, practices, and procedures and all regulations and laws - Recommend viable improvements proactively - Ensure effective utilization of business tools and processes Requirements Minimum Qualifications - Bachelor's degree in electrical engineering, mechanical engineering with control automation coursework, mechatronics, computer engineering or related field or equivalent via education and/or work experience - 2 years' experience with process and automation controls - 2 years' field engineering experience or 2 years' experience working in the metals, material handling, paper, or general industries - Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative and communication skills - Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts - Proficiency in MS Excel, Work and Access - Availability to travel, domestically and internationally, more than 75% of the time, sometimes with limited notice Preferred Qualifications - Demonstrated experience working with international clients and field service personnel - Demonstrated experience in international field engineering - Demonstrated experience in the metals, material handling, paper, or general industries - Proficiency in Oracle ERP - Proficiency in MS Projects Link to TMEIC Corporation website: *********************** In order to be considered for a job opening, all applicants must complete an on-line job application, in full, for each job opening. A resume can be attached to the on-line application, but is not considered a substitute for the information in the application. Applications are not accepted for positions not posted. Current job listings, along with our application, can be found on our website. Select “Career Opportunities” on the “Careers” tab of our website. Please, no telephone calls. EEO/AA/M/F/Vet/Disability Employer

is located onsite in Roanoke, VA. Primary Function: The Treasury Support Associate (TSA) provides a variety of support functions to both the treasury management sales, implementation, maintenance and issue resolution processes. Partners directly with the Treasury Sales Officer (TSO) to understand business member's needs and expectations and ensure that their support needs and service levels are continuously met. The TSA is also the first point of contact for all standard requests submitted to the treasury team from front line associates. The TSA will also partner with the Transaction Operations group to conduct maintenance and issue resolution of existing services. Essential Duties and Responsibilities: Manages incoming sales referrals and inquiries from all frontline associates Prepare any forms necessary for the implementation of new services or maintenance requests Facilitate the signing and collection of agreements required for the setup of new services Perform setup specific functions related to all treasury services Member training of all treasury services to include Business Online Banking Responds to Treasury Services mailbox incoming servicing and issue inquires, Business Online Banking secure messages and sales opportunities Maintains various daily, weekly and monthly reports and associated report driven tasks May perform other duties as assigned Services MBS managed relationships: Assists TSO in the management of deposit accounts. Performs all deposit account functions to include opening, maintenance and general inquiries for MBS managed clients First point of MBS client contact for any treasury service related inquires. Handles MBS client requests for information and resolves problems promptly. Involves TSO only when needed. MBS client training of all treasury services to include Business Online Banking Coordinates with internal Member Business Services partners' referral opportunities Helps develop long-term solutions for business members to ensure business member and account retention. Performs office support functions: Assists other support for the TSO as directed. Types letters, memos, etc. as needed. Participates in special projects as requested. Accurately perform all Bank Secrecy Act (BSA) and OFAC functions related to opening accounts, account maintenance changes, OFAC verification, reporting suspicious activity to the Security Department, and completing all required training. Other duties may be required and assigned by the Director. Prerequisites for Job: A minimum of 4 years in a business banking role, at least two of which are deposit account management or treasury services related role. Knowledge: Familiar with business deposit products Overall knowledge of financial products and services Understands a business structure and business cash management needs Experience in being on a team with direct customer/member relationships Prior experience in servicing business relationships Experience working with various finance roles of a business Will maintain a working knowledge of the current treasury products offered Skills: Strong written and verbal communication skills Strong problem solving and analytical skills Must be accurate and detail oriented Must have the ability to work independently as well as with a team Must be able to multitask and work in a fast-paced environment Proficient in using Microsoft Office applications Proficient with various virtual meeting applications Must be able to work with a sense of urgency Minimum Education and Experience: College degree is preferred Sufficient demonstrated experience with results in areas of responsibility may substitute for educational requirements

*** $5,000 Sign On Bonus*** Full-Time Professional Requirements: A bachelor's degree is required. Registration as a QMHP is preferred. Experience working in the area of youth mental health is required. Brief Description: Crossroads Community Services Board is currently seeking an experienced youth services case manager to coordinate care with children and adolescents in residential treatment and other community-based services. This unique position works closely with the Family Assessment and Planning Teams (FAPT) across all 7 counties that Crossroads serves. The incumbent will work to ensure that services recommended by FAPT are being provided as indicated and remain appropriate for the needs of referred youth. The position is also actively involved in assessing, discharge planning, and working with families to promote continuity of care between service providers and the youth's home. This role is ideal for a professional who is self-motivated, detail oriented, enjoys working in the field, and is passionate about helping children and teens experiencing mental health challenges. The successful candidate will have excellent written and oral communication skills and the ability to work cooperatively with diverse community partners. Compensation and Benefits at Crossroads Services Board At Crossroads Services Board, we are committed to offering a salary and fringe benefits package that is competitive with other agencies and businesses in our area. To support this goal, we conduct regular salary and benefits studies to ensure our offerings remain in line with market standards. Our comprehensive benefits package for eligible employees includes: Approximately 90% employer-paid coverage for medical, dental, and vision insurance Access to the National Health Service Corps Federal Loan Forgiveness Program, with potential eligibility for college loan repayment Additional benefits that support the health, well-being, and professional development of our team members We are dedicated to creating an environment where employees can thrive personally and professionally. Each staff member plays an essential role in our mission, and we value open communication through both formal and informal channels. We look forward to a meaningful and rewarding partnership with each employee, built on mutual respect and shared success.

Basic Function: This critical IT role combines security operations and technology support for various business areas at OCC. Security operations includes troubleshooting of security-related issues, recommendation of security best practices and leading projects to improve the company's security posture. This role will also engage in supporting virtual servers, desktop systems, personal & networked printers, basic software troubleshooting, basic Network troubleshooting & support, basic Telephone Systems support and other responsibilities as needed. Significant Responsibilities: Security: Demonstrates a thorough understanding of IT security concepts, including common attack vectors, prevention methods, end-point detection and remediation (EDR), Security Incident Event Monitoring (SIEM) etc. Investigates and recommends security Monitoring best practices, nature of alerts and risk assessment. Partners with the Manager of IT Support to present security monitoring summaries, risks and remediation to upper Management. Works with the Cyber Security Compliance Manager to understand the security-monitoring framework and ensure that the right controls are being monitored completely. Recommends security solutions, methods to the Manager of IT Support. In conjunction with the Manager of IT Support, highlight problem areas quickly and effectively, ensuring that OCC Management has the information needed to make effective decisions. Participate in audits or cyber-security testing to provide supporting data as necessary. Infrastructure Technical Support: Performs administration and support tasks in a Microsoft Windows environment. Responds to first and second level support requests from business areas via phone call or email. Performs troubleshooting activities and communicates with business partners to solve day-to-day issues. Independently researches issues and/ or collaborates with the IT team to diagnose and resolve issues. Monitors the OCC incident management system (Spiceworks) and follows up with assigned personnel to ensure issues are resolved in a timely manner. Helps to maintain a centralized source of information/documentation that enables the Help Desk staff and support technicians to recover from technology issues quickly. Identifies problem trends and ensures that troubleshooting efforts are completed for recurring issues until permanent solutions are created. Works effectively in a small team environment, exchanging ideas freely, providing input and accepting suggestions to work towards a solution. Communicates ideas, situations and status clearly and effectively. Is comfortable in a fast-paced environment where competing priorities will require effective time management, effective communication and reliable follow-up. Participates in an on-call rotation. Delivery: This role requires someone who takes the initiative to investigate, collaborate and communicate. Drive excellence and doesn't hesitate to challenge the status quo in a constructive manner. Promotes OCC's service excellence and quality. Provides excellent service to business partners; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs. Champions OCC's mission, vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct. Job Scope: Organization responsibility-has no supervision or leadership responsibilities Communication-frequent daily contact with all levels of employees, contractors and vendors Confidentiality-follows company policy/procedures for all levels and types of communication Financial Responsibility - has no financial responsibility Judgment - has responsibility on certain custom mission critical systems for the company. Compliance-follows company policy/procedures for Human Resources, Sarbanes-Oxley, ISO, etc. Travel-occasional overnight travel to out-of-state facilities Minimum Qualifications Required: Education and Experience: Experience in Microsoft Azure cloud computing configuration and administration are a plus. Cisco certifications are a plus. Certifications in Windows-based technologies or Cloud computing are a plus. High school diploma or GED with three years' IT related work experience in a corporate working environment is required. Associate degree in a computer science/information technology related field preferred. Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills. Must have ample amount of knowledge with the Information Technology infrastructure to ensure timely problem resolution and to minimize service interruptions. Must be capable in handling tactical level tasks and projects. Essential Skills, Abilities & Knowledge: CompTIA or vendor specific certifications a plus. Work schedule will be designed to provide a balance of hours-of-responsibility and off time but the ability to be available 24x7 is an essential requirement. Working Conditions: This is a partially sedentary job which requires sight sufficient for computer use and hearing sufficient for extensive, direct and/or telephone contact with customers, management and employees. Responsibilities require an individual to be physically mobile to move around the facility. The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communications skills. 40+ hour on-site work week with on-call availability required. Sitting for extended periods of time, dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components, occasional inspection of cables in floors and ceilings, lifting and transporting of moderately heavy objects such as computers and peripherals. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions. Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit

Title: Support Enforcement Specialist, DCSE - Roanoke District (#W2366, #W1987, #W0602) State Role Title: Prog Admin Specialist I Hiring Range: $44,192 - $50,000 per year (salary commensurate with experience) Pay Band: 4 Agency: Department of Social Services Location: DCSE ROANOKE Agency Website: ******************** Recruitment Type: General Public - G Job Duties At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve. We design and deliver high-quality human services that help Virginians achieve safety, independence, and overall well-being. We are a $2 billion agency - one of the largest in the Commonwealth of Virginia - partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have easy access to the services and benefits available to them. The Virginia Department of Social Services (VDSS) engages families for success. Its Division of Child Support Enforcement (DCSE) manages nearly 246,000 cases to ensure that child support payments of $598 million per year reach families across the Commonwealth. Support Enforcement Specialists establish and sustain helping relationships with parents who have payment obligations as well as parents who depend on those payments. The Support Enforcement Specialist (SES) serves as program agent for assigned child support cases, engaging families to ensure the financial and family support they need to grow and thrive. Duties in this position may include: • locating non-custodial parents • working with other state and country child support agencies • establishing paternity • determining and assessing child support obligations and health care coverage • ensuring parents comply with child and/or medical support orders through a number of administrative and judicial enforcement actions • providing testimony in court proceedings when required • connecting parents with resources and partners that support their ability to be self- sufficient and active participants in their child lives The SES position manages a large caseload equal in volume and complexity and draws on a wide range of case management and communication skills to influence noncustodial and custodial parents toward supporting their children. Employees are expected to meet defined performance benchmarks and goals to ensure efficiency and accountability in our fast-paced work environment. The ideal candidate enjoys: • delivering a high level of customer service while maximizing payment collection efforts and addressing other customer service inquiries • handling sensitive case information (legal, financial, medical and other personal circumstances) • researching, analyzing and following up on accounts to verify established protocols have been achieved • interacting with customer to resolve their challenges and questions using multiple communication channels • developing effective partnerships within and across teams that create a culture of continuous support for each other and customers • the challenge of building strong relationships through proactively calling customers who may be evading or distrust the child support system • a high-volume and detail-oriented role where multiple conflicting priorities are consistently part of the daily workload. The Division of Child Support Enforcement offers an interactive team setting, where staff receive structured training, and the benefit of on-the-job coaching. Support Enforcement Specialists are given the tools to develop the competence and independence to successfully meet the challenges of engaging in this fast-paced, performance-driven environment. VDSS engages its employees for success by offering comprehensive pay and employee benefits, development, and unique job and career opportunities in public service. VDSS employees make a vital difference for Virginia's families. Minimum Qualifications • Ability to interact with a diverse public in a service setting to tactfully solve problems, sometimes in difficult situations where conflict is encountered. • Skill in information collection through interviewing and obtaining/reviewing records, documents, and reports, and the ability to analyze, determine, and document the appropriate action in order to achieve results. • Ability to work independently: plan, organize, and handle multiple priorities in a case management/caseload setting. • Ability to interpret and apply laws, regulations, policies and/or procedures to ensure compliance and produce positive outcomes and results. • Skill in the use of a personal computer using remote access technology, email, automated information systems and Microsoft Office applications. • Demonstrated strong and effective listening and negotiating skills combined with outstanding written and oral communications. • Demonstrated skills in performing basic mathematical computations. • Ability to work in a considerate and respectful way as a team member to set, clarify and achieve individual and team goals. Additional Considerations • Work experience in gathering and organizing client documentation to process financial transactions and/or account reconciliation. • Knowledge of and/or working experience in legal processes, to include preparing legal documents and providing court testimony. • Work experience in child support enforcement. • Work experience in the collection of past due accounts. Where “work experience” is listed in a preferred requirement above, prefer recent working experience to ensure relevance to current technology, work practices and methods, and familiarity with current laws, regulations, policies and procedures. Where “work experience” is listed in a preferred requirement above, prefer jobs whose duties show that the “working experience” was a primary purpose of employment. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks. VDSS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth's Teleworking policy. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date. The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce. VDSS does not provide sponsorship. VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process. If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply. Contact Information Name: VDSS - Division of Human Resources Phone: ******************************* Email: ******************************* In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.