Post job

Remote support specialist jobs in North Hempstead, NY - 1,034 jobs

All
Remote Support Specialist
Application Specialist
Field Specialist
Technical Support Specialist
Customer Support Analyst
Desktop Support Specialist
Support Associate
Information Technology Technician
Help Desk Specialist
Information Technology/Support Technician
Client Support Specialist
Technical Operations Specialist
Information Systems Specialist
Data Center Specialist
Technician Support Team Leader
  • Customer AI Analyst

    Bluefish Ai

    Remote support specialist job in New York, NY

    Bluefish is on the cutting edge of AI-powered SaaS, helping marketers understand AI marketing performance and optimization. We're looking for a sharp, customer-savvy Customer AI Analyst who's passionate about data, skilled in prompt engineering, and fluent in helping clients get real results from AI tools. As a Customer AI Analyst, you'll work closely with customers to ensure their accounts are configured for success from the start-optimizing for the best possible AI outcomes. Your focus will be on turning data into insights, engineering effective prompts for large language models (LLMs), and collaborating directly with clients on regular deliverables. Think of this role as a blend of SEO analyst, AI prompt engineer, and strategic customer advisor. What You'll Be Doing: Account Setup & Optimization - Configure and optimize customer accounts to ensure the best foundation for AI performance. Interpret key data to improve setup and support ongoing AI optimization. LLM Prompt Optimization - Design, test, and refine prompts to get high-quality outputs from large language models-ensuring results align with customer goals and industry standards. Customer Engagement & Strategy - Serve as the primary service advisor for your customers. Deliver actionable insights, performance reviews, and monthly deliverables (e.g., reports, strategy briefs, optimization plans). Insights & Storytelling - Turn complex data into clear, strategic recommendations using presentations, dashboards, and written narratives tailored to different stakeholders (including executives). Cross-functional Collaboration - Partner with product and account teams to feed customer insights into roadmap planning and improve overall service delivery. Customer Education - Contribute to enablement initiatives by creating data-driven best practices, case studies, and onboarding resources. Trend Monitoring - Stay up-to-date on AI, marketing analytics, and AEO/GEO trends to keep customers informed and ensure Bluefish remains ahead of the curve. Qualifications: 2+ years of relevant experience in a customer-facing, data-focused role (e.g., technical account management, consulting, or analyst work) or demonstrable analytical experience within a SaaS company. Experience in data analysis and optimization, ideally within a SaaS or AI-focused environment. Strong ability to translate complex data into meaningful strategies and recommendations. Familiarity with prompt engineering and large language model (LLM) behavior is a major plus. Experience working with analytics tools (e.g., Excel, SQL, BI dashboards). Excellent communication and presentation skills-confident working with both technical and executive stakeholders. Strong organizational skills with a proven ability to juggle multiple clients and deadlines. Bachelor's degree in a technical, business, or finance-related field preferred-can substitute for customer-facing experience. Highly organized with the ability to manage multiple accounts and competing priorities. Demonstrated grit and resourcefulness-you find creative solutions, adapt quickly, and aren't afraid to roll up your sleeves in a fast-paced, evolving environment. Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value. Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes. Commitment to craftsmanship-you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind. Self-starter with a proactive mindset and a strong sense of accountability-able to drive projects forward independently while staying aligned with team goals. Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done. Nice to Haves: Background in SEO (e.g., keyword strategy, performance analysis, organic growth). Experience in digital marketing or campaign performance analysis. Prior roles in SEO analysis, marketing operations, or conversion optimization. About Bluefish: Bluefish believes that AI represents the next major chapter of the internet - and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online - and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. The company is backed by leading AI and data focused investors, including Crane Ventures, BloombergBeta, Firebolt Ventures and Laconia Capital. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin. Why Bluefish & Our Values: Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry Join an experienced high-performing team where you will have immediate ownership and impact Experience a true meritocracy with significant career growth upside as the business scales Our Values: Demonstrated grit and resourcefulness-you find creative solutions, adapt quickly, and aren't afraid to roll up your sleeves in a fast-paced, evolving environment. Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value. Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes. Commitment to craftsmanship-you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind. Self-starter with a proactive mindset and a strong sense of accountability-able to drive projects forward independently while staying aligned with team goals. Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.
    $58k-93k yearly est. 7d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Head of LLM Application Team (USA)

    Trexquant Investment LP 4.0company rating

    Remote support specialist job in Stamford, CT

    We are seeking a Head of a LLM Application Team to lead the design and development of cutting‑edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real‑world applications and be excited to explore transformative use cases across quantitative research and trading. Responsibilities Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals. Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading. Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state‑of‑the‑art techniques to inspire transformative applications in systematic finance. Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state‑of‑the‑art techniques to enhance systematic investment strategies. Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities. Lead and build a high‑performing team of machine learning engineers and researchers, fostering innovation and excellence. Qualifications Bachelor's, Master's, or Ph.D. degrees in Mathematics, Statistical Modeling, Computer Science or other related STEM fields. 2+ years of experience in researching and applying LLM technologies. Proven leadership experience in managing a team of quantitative members. Benefits Competitive salary plus bonus based on individual and company performance. Collaborative, casual, and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer #J-18808-Ljbffr
    $87k-127k yearly est. 1d ago
  • Help Desk Technician

    Cipriani 3.9company rating

    Remote support specialist job in New York, NY

    The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.
    $55k-78k yearly est. 19h ago
  • Desktop Support Engineer

    Teceze

    Remote support specialist job in New York, NY

    Long Term Contract Who We Are Teceze is a global IT services and consulting company delivering reliable technology solutions to enterprise clients across multiple industries. We specialize in end-user computing, infrastructure support, and managed IT services, enabling our clients to operate efficiently with minimal disruption. At Teceze, we value technical excellence, customer satisfaction, and proactive support, and we empower our teams to deliver high-quality, on-site IT services. Job Overview Teceze is hiring an experienced Desktop Support Engineer to support one of our prestigious enterprise clients. This is a 100% on-site role requiring hands-on expertise in desktop and laptop support, hardware and software troubleshooting, system imaging, and IT asset management. The ideal candidate will have strong communication skills and a customer-focused approach to ensure smooth IT operations and high user satisfaction. The Desktop Support Engineer will be responsible for installing, configuring, maintaining, and troubleshooting end-user computing environments, including desktops, laptops, peripherals, printers, and conference room equipment. The role also includes vendor coordination, inventory management, VIP user support, and hands-and-feet assistance for infrastructure and data center teams. Key Responsibilities Install, configure, and support desktops, laptops, mobile devices, peripherals, and software in Windows and mac OS environments. Diagnose and resolve hardware, software, and network connectivity issues in a timely manner. Perform IMAC (Install, Move, Add, Change) activities for IT assets. Coordinate with vendors for hardware repairs, replacements, and warranty support. Provide high-touch VIP user support and conference room/AV support, including meeting setup and troubleshooting. Support printers, Office 365 applications, and endpoint security/compliance tools. Maintain accurate IT asset inventory, documentation, and ensure SLA compliance. Provide Hands & Feet support for server, network, and data center teams as required. Document incidents, resolutions, and procedures in the ticketing system and contribute to the knowledge base. Required & Preferred Skills Strong hands-on experience in desktop and laptop support in enterprise environments. Proven expertise in Windows and mac OS operating systems. Experience supporting Office 365 and common enterprise applications. Basic network troubleshooting knowledge (LAN, DHCP, DNS). Familiarity with IT asset management, inventory tracking, and vendor coordination. Exposure to data center environments, including physical server support, is a plus. Experience with hardware racking, cabling, and labeling is preferred. Excellent communication and interpersonal skills with a customer-first mindset. Strong problem-solving ability and willingness to work in a fast-paced, on-site environment.
    $56k-85k yearly est. 1d ago
  • Technical Specialist - Triage Operations

    Perennial Resources International 4.1company rating

    Remote support specialist job in Orangeburg, NY

    Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
    $77k-111k yearly est. 2d ago
  • Customer Experience Analyst

    Uniqlo 4.1company rating

    Remote support specialist job in Kearny, NJ

    Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives. Position Overview: UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders. Job Responsibilities: Analyze customer inquiries, various types of feedback. and related data. Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries. Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency. Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP. Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC. Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues. Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience. Is up to date and understanding of industry fraud trends Skills in defining requirements for operational changes or service improvement Capability to adhere to team processes and standards, while leading process improvement efforts. Ability to work in a fast-paced environment while maintaining a high level of attention to detail. Other duties as assigned by supervisor Requirements: Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar Minimum 2-3 years of experience in Logistics or E-commerce is preferred Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools Flexibility and agility to adapt to changing and evolving business requirements and objectives. Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic. Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally. Regular, dependable attendance and punctuality is required Salary: $92,000 - $97,000 *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $92k-97k yearly 1d ago
  • Desktop Support Specialist

    Oakridge Staffing

    Remote support specialist job in New York, NY

    Luxury brands corporation is looking for an Junior Desktop Support Specialist for their Midtown NYC HQ. Provide Level 1 & 2 Technical Support thru ServiceNow ticketing system. Ensure master inventory is updated with any changes Participate in various retail and corporate IT projects i.e., Rollouts / Updates Keep up to date with technological developments related to the industry. Understanding of MS Office Suite/0365/Active Directory troubleshooting. Schedule Dell/HP engineers to conduct repairs & maintenance updates. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end user technical problems. Provide information and status updates as needed/requested. Strong written & verbal communication skills to properly collaborate with technical teams and business community. Strong organizational skills Basic network understanding of office and boutique environment
    $43k-63k yearly est. 2d ago
  • Electrical Engineer - Data Center Specialist

    Arcadis 4.8company rating

    Remote support specialist job in New York, NY

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is looking to hire an Electrical Engineer (EE) specializing in data center facility design to support Places Design & Engineering (D&E) directly serving our client. As an EE, you will report to work at a Client Data Center facility in New York, Omaha, NE or San Francisco, CA, or Virginia. You'll also work with the Arcadis Places D&E electrical team of 30 design staff who will support you remotely. You will function as a Client staff member performing various electrical design tasks. Role accountabilities: Perform evaluations of market available multi-tenant facilities (i.e. colocation) for acquisition into the fleet portfolio. Manage power system issues during concept design, detailed design, procurement, bidding, manufacturing, delivery, and installation on site. Identify and work with Client POC to resolve issues raised by the cross functional teams and various external stakeholders. Understand and evaluate data center designs based on level of redundancy, availability targets, and SPOFs in the design Interface closely with the Third-Party Data Center Operations (3PDC-Ops), Energy and Land Strategy (ELS), and Front End Planning (FEP) teams to deliver the electrical solutions to third-party data center projects. Responsible for technical due diligence, QA/QC, and successful product delivery per Client's standards. Help reinforce standards across all regions to ensure consistency. Cross discipline collaboration (with control systems and mechanical teams) and general understanding of interrelated issues is expected. Update and maintain the internal design specifications, drawings and standards to the latest configurations based on lessons learned and real-time feedback. Proficient in US codes and standards with knowledge of IEC standards. Experience reviewing detailed shop drawings and sequences of operation. Collaborate with internal teams regarding allowable power loading within multi-tenant facilities for rack deployment and load balancing. Qualifications & Experience: B.S.(Electrical Engineering) is required, M.S. & P.E. are preferred. 5+ years experience with mission critical facilities, with focus on market available data center multi-tenant facilities. Expertise with performing power system analysis and common engineering software packages is required. Experienced in bidding, designing, operating, and commissioning of electrical distribution systems from high voltage (HV) transformer to branch circuits. Experience and general knowledge of cross discipline teams: structural, civil, IT/Telecom, security, mechanical, architectural. Experience with colocation facilities is required. Domestic & international travel, as needed (up to 20% of time). Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $100,000 - $150,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #LI-AA1
    $100k-150k yearly 7d ago
  • Client Support Specialist - WealthTech / RIA Focus

    Taurus Search 4.6company rating

    Remote support specialist job in New York, NY

    My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.
    $39k-47k yearly est. 1d ago
  • Logistics Support Associate - Overnight, Full Time - 59th Street

    Bloomingdales 4.2company rating

    Remote support specialist job in New York, NY

    Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: A Bloomingdale's Logistics Professional plays a critical role in the daily operation of our store, delivering seamless execution of the merchandise receiving and processing functions according to floor ready standards. They identify and process merchandise transfers, price changes and job outs; as well as, package merchandise for shipment in an efficient and organized manner. To deliver our mission statement to be like no other store in the world, our Logistic Professionals possess speed, attention to detail, collaborative spirit and teamwork to drive business results. Essential Functions: Greets and welcomes customers while on the selling floor Embrace and be proficient with technology Support store during big-day events Qualifications and Competencies: High School Diploma or equivalent required Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment. Frequently lift/move up to 50lbs This is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00
    $32k-38k yearly est. 7d ago
  • Human Resources Information System Specialist

    LHH 4.3company rating

    Remote support specialist job in Passaic, NJ

    About the Role We're looking for an HR Systems Specialist to keep our client's HR tech running smoothly and their data accurate. You'll handle Tier 2 HRIS support, manage leave processes, and own day-to-day system administration across platforms like HRIS, ATS, and LMS. This role is all about precision, problem-solving, and partnering on projects that make HR better. What You'll Do System Support & Administration Resolve Tier 2 HR system issues (data fixes, access problems). Manage user access, permissions, and training assignments. Keep data clean with audits and lifecycle updates (hires, transfers, exits). Deliver HR reporting for headcount, turnover, compliance, and dashboards. Process Optimization Streamline workflows and improve system efficiency. Assist with configuration, testing, and new feature rollouts. Create job aids and documentation. Spot trends in tickets and recommend fixes. Leave Management Support FMLA, disability, parental, and state-mandated leaves. Coordinate with third-party administrators. Communicate eligibility, pay impacts, and return-to-work details. Ensure compliance with federal, state, and company policies. What You Bring Education: Bachelor's in HR, Business, Info Systems, or equivalent experience. Experience:4-6 years in HR, including HRIS and leave management. Familiarity with UKG. HR Shared Services or HR Ops background preferred. Skills: Bilingual (English/Spanish). Strong analytical and Excel skills. Detail-oriented with a knack for data accuracy. Excellent communication and ability to train end users. Knowledge of FMLA, ADA, and state leave programs. The client offers medical, dental, paid company holidays, and up to 15 days PTO. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance
    $57k-78k yearly est. 5d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Jersey City, NJ

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $51k-89k yearly est. 8d ago
  • IT Roles

    Alpha Technologies Usa 4.1company rating

    Remote support specialist job in New York, NY

    We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist
    $49k-106k yearly est. 1d ago
  • Tier 3 Technical Support Team Leader

    Augury 3.8company rating

    Remote support specialist job in New York, NY

    As a Tier 3 Technical Support Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions. You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed). A Day in the Life Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight. Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence. Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management. Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements. Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle. Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution. Continuously develop team capabilities-building processes, improving tools, and elevating technical depth. What You Bring Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments. Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware. Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods. Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved. Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support. Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise. We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend. The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.
    $90k-130k yearly Auto-Apply 54d ago
  • Production Support & Issue Management Specialist

    Claritypay

    Remote support specialist job in New York, NY

    (FinTech / Payments / Embedded Lending Platform) About Us: At ClarityPay, we're redefining the point-of-sale credit market to bring more value to merchants. Based in NYC and Atlanta, our fast-growing fintech empowers large merchants with configurable “Pay-Over-Time” tools- including monthly installments, BNPL, and revolving products. We solve complex credit challenges with speed, precision, and intelligence-combining deep expertise with advanced tech to deliver better outcomes, every time. Our clients rely on us to help them serve their customers, grow, and build loyalty. Our values guide everything we do: we put merchants first, stay data-driven, always know the why, learn relentlessly, and win together as a team. This clarity of purpose fuels our commitment to delivering exceptional customer experiences at speed and scale. Role Overview We are seeking a Production Support & Issue Management Specialist to ensure the stability, reliability, and smooth operation of our production systems. This role owns real-time monitoring, incident response, issue documentation, and compliance-facing reporting across our fintech platform, serving as the central point of coordination during production events. You will work cross-functionally with Engineering, Product, Risk, Operations, and Compliance to minimize customer impact, resolve issues quickly, and ensure proper documentation and controls are maintained. Key Responsibilities Production Monitoring & Support Monitor live production systems, transaction flows, APIs, and third-party integrations. Detect, triage, and investigate production issues and system anomalies. Assess customer, merchant, operational, and financial impact of incidents. Validate fixes and monitor platform stability post-resolution. Incident & Issue Management Own incident intake, prioritization, escalation, and coordination. Lead incident response calls and maintain clear, real-time communication with stakeholders. Track incident timelines, actions, and decisions from detection through resolution. Drive post-incident reviews and root cause analysis. Issue Documentation & Compliance Support Document incidents, issues, root causes, and remediation actions in a structured and auditable manner. Prepare and submit issue documentation to Compliance, Risk, Legal, or Audit teams where required. Support regulatory, audit, and internal control reviews with accurate incident records and reporting. Ensure issues with compliance or regulatory impact are escalated appropriately and tracked to closure. Cross-Functional Coordination Act as the primary liaison between Engineering, Product, Operations, Risk, Support, and Compliance teams during incidents. Ensure clear handoffs and accountability for remediation and preventive actions. Support releases, configuration changes, and production deployments. Reporting, Controls & Continuous Improvement Maintain incident logs, runbooks, and operational playbooks. Track and report key operational metrics (MTTR, incident volume, repeat issues, compliance-impacting events). Identify recurring issues and partner with teams to drive preventive and control improvements. Qualifications Required 4-6 years of experience in production support, incident management, or technical operations. Experience supporting live systems in fintech, payments, lending, or SaaS environments. Strong troubleshooting and analytical skills using logs, dashboards, and metrics. Ability to manage high-pressure situations with calm, structured decision-making. Strong written communication skills, particularly for incident and compliance documentation. Preferred Experience with monitoring and alerting tools (Datadog, Splunk, CloudWatch, New Relic, PagerDuty). SQL experience for data investigation and reconciliation. Familiarity with APIs, transaction processing, and third-party integrations. Exposure to ITIL, SOC, or regulatory incident management frameworks. What Success Looks Like Production issues are detected early and resolved quickly. Incidents are documented clearly and consistently, with compliance visibility where required. Reduced repeat issues through strong root cause analysis and follow-through. High confidence from leadership, risk, and compliance teams in platform stability and controls.
    $83k-135k yearly est. Auto-Apply 7d ago
  • Environmental Field Specialist

    Vulcan Materials Company 4.7company rating

    Remote support specialist job in Saddle Brook, NJ

    Employee Referral Eligible Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials, including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. What You'll Do: Promote Safety. Take an active role in prioritizing safety for yourself and others throughout the operation, per MSHA and Vulcan standards. Identify Environmental Requirements. Analyze various environmental requirements, including permits, plans, and regulatory requirements, and determine their applicability to our operations. Develop and maintain a compliance framework communicating plant responsibilities for each compliance program. Represent Vulcan on Environmental Matters. Proactively establish relationships with agencies regarding new legislation, regulations, and compliance issues. Participate in state and local trade associations and collaborate with our Government and Community Relations group on local community activities. Partner with Operations and Sales. Support local plant operations and sales personnel, as well as Division leaders. Educate personnel on behaviors and tasks necessary for environmental compliance. Create environmental solutions to support business needs, identify environmental risks, and develop strategies to minimize their impacts. Manage the use of consultants to improve returns and reduce costs. Conduct Inspections and Audits. Conduct frequent inspections and audits to assess regulatory and environmental management compliance, control significant environmental risks, and ensure the adequacy of environmental management systems. Utilize findings to identify opportunities for improvement. Complete Compliance Support Activities. Prepare and submit permit applications, modifications, and renewals. Prepare and maintain plans (SPCC, SWPPP, fugitive dust, etc). Track and complete reporting requirements (discharges, stormwater, emissions, TRI, etc.) and manage recordkeeping requirements. Additional Responsibilities. Other duties as assigned. Travel. This position will be responsible for locations In Northern/Central New Jersey and the New York City area. Skills You'll Need: Education. A bachelor's degree in Engineering, Environmental Science, Geology, Biology, Mining, or a similar technical area is preferred. An advanced degree in some aspect of environmental studies is desirable. Experience. Experience in the environmental area is required. Must have hands-on experience reviewing regulatory requirements, assessing their applicability and impact to the field, and engaging personnel and coaching. Regulatory Knowledge. Must have expertise in environmental regulatory compliance and the ability to review regulatory requirements, assessing their applicability and impact to the field. Must have strong knowledge of the federal and state environmental regulatory process and experience with environmental regulatory areas (RCRA, CWA, CAA, TSCA, etc.) Interpersonal Skills. Must have excellent verbal and written communication skills. Must have the ability to interact well with all levels of personnel. Technology Skills. Must have the ability to use computerized equipment and technology. Must demonstrate proficiency in Microsoft Office Suite, Google, Oracle Business Environment, and other software packages relevant to the position. What You'll Like About Us: Salary Range. The base salary range for this role is between $121,680.00 annually. This range does not include our discretionary bonus or equity package. When determining a candidate's compensation, we consider several factors, including skillset, experience, job scope, and current market data. Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication. Safe. We are an industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets us apart is that our work impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, and Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. Our development programs and helping our employees meet their goals are critical to our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions. NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES, AND PROFESSIONAL RECRUITERS: Vulcan Materials Company has an internal recruiting department. Please review our policy regarding using temporary staffing agencies, placement services, and professional recruiters.
    $121.7k yearly 8d ago
  • Environmental Field Specialist

    Vulcanmat

    Remote support specialist job in Saddle Brook, NJ

    Environmental Field Specialist - 26000002 Description Employee Referral EligibleBuild Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials, including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. What You'll Do:Promote Safety. Take an active role in prioritizing safety for yourself and others throughout the operation, per MSHA and Vulcan standards. Identify Environmental Requirements. Analyze various environmental requirements, including permits, plans, and regulatory requirements, and determine their applicability to our operations. Develop and maintain a compliance framework communicating plant responsibilities for each compliance program. Represent Vulcan on Environmental Matters. Proactively establish relationships with agencies regarding new legislation, regulations, and compliance issues. Participate in state and local trade associations and collaborate with our Government and Community Relations group on local community activities. Partner with Operations and Sales. Support local plant operations and sales personnel, as well as Division leaders. Educate personnel on behaviors and tasks necessary for environmental compliance. Create environmental solutions to support business needs, identify environmental risks, and develop strategies to minimize their impacts. Manage the use of consultants to improve returns and reduce costs. Conduct Inspections and Audits. Conduct frequent inspections and audits to assess regulatory and environmental management compliance, control significant environmental risks, and ensure the adequacy of environmental management systems. Utilize findings to identify opportunities for improvement. Complete Compliance Support Activities. Prepare and submit permit applications, modifications, and renewals. Prepare and maintain plans (SPCC, SWPPP, fugitive dust, etc). Track and complete reporting requirements (discharges, stormwater, emissions, TRI, etc. ) and manage recordkeeping requirements. Additional Responsibilities. Other duties as assigned. Travel. This position will be responsible for locations In Northern/Central New Jersey and the New York City area. Qualifications Skills You'll Need:Education. A bachelor's degree in Engineering, Environmental Science, Geology, Biology, Mining, or a similar technical area is preferred. An advanced degree in some aspect of environmental studies is desirable. Experience. Experience in the environmental area is required. Must have hands-on experience reviewing regulatory requirements, assessing their applicability and impact to the field, and engaging personnel and coaching. Regulatory Knowledge. Must have expertise in environmental regulatory compliance and the ability to review regulatory requirements, assessing their applicability and impact to the field. Must have strong knowledge of the federal and state environmental regulatory process and experience with environmental regulatory areas (RCRA, CWA, CAA, TSCA, etc. ) Interpersonal Skills. Must have excellent verbal and written communication skills. Must have the ability to interact well with all levels of personnel. Technology Skills. Must have the ability to use computerized equipment and technology. Must demonstrate proficiency in Microsoft Office Suite, Google, Oracle Business Environment, and other software packages relevant to the position. What You'll Like About Us:Salary Range. The base salary range for this role is between $81,120. 00 and $121,680. 00 annually. This range does not include our discretionary bonus or equity package. When determining a candidate's compensation, we consider several factors, including skillset, experience, job scope, and current market data. Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication. Safe. We are an industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets us apart is that our work impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, and Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. Our development programs and helping our employees meet their goals are critical to our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions. NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES, AND PROFESSIONAL RECRUITERS: Vulcan Materials Company has an internal recruiting department. Please review our policy regarding using temporary staffing agencies, placement services, and professional recruiters. Job: Environmental Primary Location: New Jersey-Saddle Brook Organization: GM - NED DIV OH Schedule: Full-time Job Posting: Jan 19, 2026, 3:27:00 PM
    $81.1k-121.7k yearly Auto-Apply 19h ago
  • Field BCI Specialist (Clinical Development)

    Synchron

    Remote support specialist job in New York, NY

    Synchron is a neurotechnology company with a mission to deliver the first commercially scalable brain-computer interface (BCI) for millions of people with paralysis to reconnect with the world. Our minimally invasive BCI system is designed to enable users to control digital devices directly through thought, restoring access and control over the digital world. Our team is working at the intersection of healthcare and technology to translate breakthrough research into real-world care. Join us in shaping a more connected and accessible future. Location: Field-based - NYC, Dallas, TX; Buffalo, NY; Toronto, Canada (The role does not require all, but seeking qualified individuals open to these locations). About the Role : Clinical, patient-facing neurotechnology field role At Synchron, we're focused on human-centered neurotechnology, delivered in real life. We're looking for a Field BCI Specialist to support our investigational brain-computer interface (BCI) clinical trials for individuals living with severe neurological conditions, including ALS. This is a hands-on, field-based role where clinical care, cutting-edge neurotechnology, and real-world data converge. You'll work directly with patients, caregivers, and clinical sites-primarily in-home sessions-while acting as a critical link between clinical execution, device performance, and data quality. Your work will help shape patient experience, system reliability, and the datasets that power product development and future clinical insight. If you're energized by autonomy, emerging technology, and meaningful human impact, this role is for you. What You'll Do Patient Sessions & Field Execution Lead in-home patient sessions, traveling up to 80-90%. Train patients and caregivers on safe, effective use of Synchron's BCI systems Own system setup, configuration, optimization, and training across hardware and software Monitor session quality and system performance in real-world environments Troubleshoot technical, workflow, or user issues in real time and determine next steps Build trusted, empathetic relationships with patients, caregivers, and study staff Clinical Research & Data Excellence Execute clinical trial activities in accordance with IRB-approved protocols, SOPs, and GCP Accurately document session outcomes, observations, and technical findings Ensure high-quality, complete, and usable data from patient sessions Partner with internal teams (Clinical Ops, Data Science, Engineering, Quality) to resolve issues, improve workflows and feed real-world insights into product and system evolution Identify, escalate, and track product or study-related issues through appropriate channels Technology, Feedback & Continuous Improvement Serve as a field expert on Synchron's BCI systems across the device lifecycle Develop working knowledge of BCI fundamentals, neural signal concepts, and system architecture Provide structured feedback from the field to inform patient experience improvements, training materials, and product optimization Who You Are 3+ years of patient-facing clinical experience, such as: Occupational Therapy (OT) Physical Therapy (PT) Speech-Language Pathology (SLP) Nursing (RN/LPN) Rehab-adjacent Assistive Technology Neurology Experience working with neurologically affected or medically complex populations strongly preferred Comfortable working independently in home, hospital, and research environments Demonstrated ability to learn, operate, and troubleshoot technical hardware and software systems Education Bachelor's degree or higher in Health Sciences, Biomedical Engineering, Neuroscience, or equivalent clinical/technical experience What Sets You Up for Success Patient-first mindset grounded in empathy, respect, and professionalism Strong communication and interpersonal skills-you translate complexity into clarity High attention to detail and comfort working in regulated clinical environments Practical problem-solver who can think on their feet in the field Organized, reliable, and disciplined in documentation and protocol adherence Comfortable using laptops, mobile devices (iOS/Android), and standard productivity tools Valid driver's license and enthusiasm for field-based work and travel Curious, adaptable, and excited to grow alongside evolving technology Experience in rehabilitation, clinical support, patient training and medical devices Why Join Synchron Work directly with breakthrough neurotechnology in real patient environments Be a core contributor to how patient session data becomes insight, evidence, and impact Operate with autonomy while being deeply supported by cross-functional teams Help define the future of BCI-enabled care, research, and applications Make a meaningful difference in the lives of patients and caregivers Compensation The base salary range for this role is USD 90,000 - USD 120,000 depending on experience, skills, and qualifications. In addition to base pay, this role may be eligible for discretionary bonuses and/or equity grants subject to board approval and company policy. Visa Sponsorship We are unable to offer visa sponsorship for this position at this time. Benefits (for full-time, exempt employees in the US only) Subsidized medical and dental insurance coverage for you and your dependent(s) Life insurance, short-term disability, long-term disability 401k Discretionary unlimited PTO Flexible Spending Account for you and your dependent(s), with eligible plan elections Commuter benefits for NY employees Equal Employment Opportunity (EEO) Synchron is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and provide equal employment opportunities without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. If you need a reasonable accommodation during the application or interview process, please let us know. Join Us At Synchron, you will be part of a transformative mission and you will work alongside driven people who believe in the power of collaboration and innovation to make a lasting impact. If you are excited to stretch your skills and contribute to something meaningful, apply and now and build the future with us.
    $38k-69k yearly est. Auto-Apply 8d ago
  • Information Technology Desktop Support

    Teceze

    Remote support specialist job in New York, NY

    Desktop Support Engineer - White Glove / Executive IT Support Longterm Contract Updated Job Overview (Enhanced) Teceze is hiring a Desktop Support Engineer - White Glove / Executive IT Support to provide high-touch, premium on-site IT support for CIO, CXO, and senior leadership users at one of our prestigious enterprise clients. This role is ideal for an engineer with up to 3 years of experience who demonstrates professionalism, discretion, and strong technical fundamentals combined with excellent customer service skills. The engineer will act as a trusted IT partner for executives, ensuring minimal downtime, seamless technology experiences, and proactive issue resolution. The role requires hands-on expertise in end-user computing, executive device support, conference room technologies, and coordination with infrastructure teams. Key Responsibilities (Added & Enhanced Points) Deliver white-glove, executive-level IT support to CIO, CXO, and senior leadership users with a high degree of professionalism and confidentiality. Provide priority incident response and proactive monitoring for executive users to minimize business disruption. Install, configure, and support executive desktops, laptops, tablets, mobile devices, and peripherals in Windows and mac OS environments. Perform IMAC activities with attention to executive workspace standards and documentation. Support and troubleshoot conference room technologies, AV systems, Teams/Zoom meetings, and executive presentations. Act as a single point of contact for VIP users, coordinating with internal IT teams and vendors for rapid resolution. Maintain strict SLA adherence and escalation management for executive incidents. Assist with new executive onboarding, device refreshes, data migration, and secure setup of workstations. Provide Hands & Feet support for infrastructure, network, and data center teams, including basic server room activities when required. Ensure accurate asset tagging, inventory updates, and lifecycle tracking for executive IT equipment. Document issues, resolutions, and best practices in the ticketing system and knowledge base. Follow security, compliance, and confidentiality standards while handling executive systems and data. Required & Preferred Skills (Refined for White Glove Support) 0-3 years of hands-on experience in Desktop / End-User Computing support in enterprise environments. Strong working knowledge of Windows and mac OS operating systems. Experience supporting Office 365, Outlook, Teams, OneDrive, and common enterprise applications. Basic understanding of network concepts (LAN, Wi-Fi, DHCP, DNS). Exposure to IT asset management, ticketing systems, and vendor coordination. Prior experience supporting VIP / executive users is highly preferred. Familiarity with conference room AV setups, docking stations, monitors, and executive workspaces. Basic exposure to data center environments, racking, cabling, and labeling is a plus. Exceptional communication, presentation, and interpersonal skills. Strong sense of ownership, discretion, and customer-first attitude. Ability to work calmly under pressure in a fast-paced, on-site executive environment.
    $42k-71k yearly est. 1d ago
  • Logistics Support Associate - Overnight, Full Time - 59th Street

    Bloomingdale's, Inc. 4.2company rating

    Remote support specialist job in New York, NY

    A Bloomingdales Logistics Professional plays a critical role in the daily operation of our store, delivering seamless execution of the merchandise receiving and processing functions according to floor ready standards. They identify and process merch Logistics, Support, Associate, Overnight, Retail
    $32k-38k yearly est. 7d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in North Hempstead, NY?

The average remote support specialist in North Hempstead, NY earns between $34,000 and $92,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in North Hempstead, NY

$56,000
Job type you want
Full Time
Part Time
Internship
Temporary