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Remote support specialist jobs in Orion, MI - 429 jobs

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Remote Support Specialist
Information Technology Technician
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Desktop Support Analyst
Engineering Support Specialist
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Hardware Technician
Support Associate
Production Support Specialist
Deskside Support Specialist
Information Technology/Support Technician
Desktop Support Consultant
  • Sr. Customer Service Analyst

    Talent Software Services 3.6company rating

    Remote support specialist job in Detroit, MI

    Are you an experienced Sr. Customer Service Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Sr. Customer Service Analyst to work at their company in Detroit, MI. Position Summary: The role is critical for supporting the program management team by acting as the primary interface in addressing various complaints and requests. Key responsibilities include: Primary Responsibilities/Accountabilities: Complaint/Escalation Handling Addressing all MPSC complaints and Executive Consumer Affairs web complaints (approximately 250 per year) Managing "I Can Help" requests Adhering to the required service level guidelines Serving as a real-time resource for the call center to resolve customer issues before they escalate into formal complaints. Supporting two separate call center companies. Reimbursement and Claims Processing Reviewing and processing over 2,500 reimbursement requests and 19,000 Greenbacks claims Currently, response times do not meet the desired average of 3 business days, often extending up to 30 days depending on volume and seasonality Quality Assurance and Training Monitoring over 80 call center FTEs for quality assurance during weekly call calibration sessions and providing feedback Ensuring adherence to proper HPP training guidelines Driving sales and retention efforts at the call center/Participating in weekly huddles Customer Feedback and Improvement Reviewing all Net Promoter Surveys Responding to NPS ticket complaint requests for callbacks (about 20 per week) Using Continuous Improvement (CI) to reduce complaints and improve customer satisfaction and Net Promoter scores Maintaining the customer journey map and tracking progress for improvements Reporting Creating reports for weekly/monthly General Manager meetings and/or Director/VP report-outs on performance metrics. Storm Duty may be required as part of an every third week rotation. Storm role is only required during the week on rotation and only if a storm is “called” where storm hours are required if a storm occurs at a level that requires Storm duty personnel (it is not very frequent). The only exception is if CAT Storm (Catastrophic Storm means when a threshold of over 100,000 customers are out of power and the length of time to restore could take up to 24 hours or more to restore. This CAT storm designation is defined by the Corporate storm team and will notify all storm duty participants when necessary. At that time all storm duty personnel are required to work storm role regardless if it is their storm week and also required regardless if it is a weekend, off hours, holiday etc.
    $57k-89k yearly est. 2d ago
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  • Desktop Support Specialist

    Coforge

    Remote support specialist job in Southfield, MI

    Job Title: Desktop Support Specialist Skills: Level 1.5, Pix boot, SCCM/ intune, Active Directory 360 issues, Bitlocker, MFA & Google DUO, autopilot, Experience: 4-6 Years Job Type: Fulltime We at Coforge are hiring for Desktop Support Specialist with the following skills: Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc. Should have over 4 years of experience in Deskside support. Imaging using Pix boot, SCCM/ intune. Experience in resolving Active Directory 360 issues. Experience with Bitlocker, MFA & Google DUO. Experience with autopilot. Experience in resolving Level 1 / Level 2 password, access & general laptop issues. Must have experience in supporting hybrid/Remote users in a large enterprise environment. Graduation or equivalent degree is mandatory.
    $39k-56k yearly est. 1d ago
  • Hardware Technician

    Luxoft

    Remote support specialist job in Dearborn, MI

    🔧 Join Our Engineering Team as a Hardware Technician We are looking for a skilled and detail-oriented Hardware Technician to join our engineering support team. This role is primarily responsible for the installation, configuration, and maintenance of hardware test benches used in product development and validation processes. Responsibilities: - Install, wire, and set up hardware test benches according to engineering requirements and safety standards - Perform regular maintenance, troubleshooting, and repairs on test bench components - Assist engineering teams with hardware integration, diagnostics, and test setups - Maintain inventory of tools, components, and test equipment - Document procedures, configurations, and maintenance logs accurately - Support calibration and functional verification of test systems - Ensure compliance with lab safety protocols and cleanliness standards Mandatory Skills Description: - Associate's degree or certification in Electronics, Electrical Engineering Technology, or a related field - 2+ years of experience in hardware setup or lab support environment - Hands-on experience with wiring, soldering, and using diagnostic tools (e.g., multimeters, oscilloscopes) - Familiarity with automotive or electronics test environments is a plus - Strong attention to detail and problem-solving skills - Ability to work independently and in cross-functional teams Nice-to-Have Skills Description: - Experience working in automotive R&D or validation labs - Knowledge of CAN tools, electronic control units (ECUs), and test automation systems 💡 If you're detail-oriented, technically curious, and enjoy working in a practical, engineering-focused role, we'd love to hear from you. 📩 Ready to build and support the foundation of great products? Apply now to learn more.
    $35k-54k yearly est. 5d ago
  • Operations Support Associate

    Pasona N A, Inc. 3.8company rating

    Remote support specialist job in Detroit, MI

    Salary: $26-$32/hour (Depending on Experience) Industry: Manufacturing/Trading (Client company industry) Flexible Work Options: Hybrid schedule (3 days in office) Benefits: Not specified Required Qualifications: Associate degree in business, operations, logistics, or related field. Minimum 2 years of experience in an operations or customer solutions environment. Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems. Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs. Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs. Local travel may be required; infrequent overnight travel possible. Responsibilities: Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs. Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes. Collect and organize inbound/outbound warehouse documentation and upload into DocuWare. Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations. Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports. Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively. Escalate issues when needed and ensure all stakeholders remain informed. Promote a positive workplace environment and adhere to all company rules and policies. This job description is a summary and may not list all duties and responsibilities.
    $26-32 hourly 5d ago
  • Deskside Suppor

    Artech Information System 4.8company rating

    Remote support specialist job in Southfield, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration: 12 months with possible extension Job Description: Qualifications share resume asap Additional Information For more information, Please contact Shubham 97295-4595
    $49k-59k yearly est. 60d+ ago
  • BI Production Support Specialist

    MSR Technology Group

    Remote support specialist job in Southfield, MI

    Job DescriptionDuties/Responsibilities Proactively monitor application health Respond to tickets from ticketing system and other stakeholders Monitor defect management queue and drive resolution Provide status update in daily stand up calls Publishing of a weekly, monthly application health status Support administration of user privileges, user creation and role management Performing root cause analysis of production issues and publish to stakeholders Guide external resources on prioritizing tasks to support project Implement, publish, and updating production support documentation and processes Post-Production support (Production launch support as required) Work on minor bug fixes or enhancements as required Perform audit reviews with deployment team and plants to ensure system quality Qualifications Bachelors or other degree in Information Technology Automotive industry experience preferred Excellent problem-solving skills and analytical skills 2+ Year(s) of relational database/SQL experience. Knowledge of Service Oriented Architecture (SOA). Ability to work effectively in a team environment Strong communication and customer service skills, both written and verbal, with the ability to communicate at all levels of the organization Strong interpersonal skills with the ability to work independently and within a team environment Experience in SQL, SSIS, SSRS, Power BI, Snowflake (Data Warehousing), Python, integration tools and code migration is preferred. If not these tools, similar tools required Knowledge of MS Office applications including Word, Project, PowerPoint, and Excel Presentation skills Fluent in English.
    $72k-122k yearly est. 25d ago
  • Engineering Support Specialist - Senior (1447857)

    Brightwing

    Remote support specialist job in Auburn Hills, MI

    Job Description The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps. Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements. Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix) Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings Assist plants with developing and updating energy action plans Lead the development of energy best practice projects to improve key performance metrics Support the global energy organization in the review and analysis of energy best practices and innovation-based projects Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management) Assist plants with energy benchmarking exercises (e.g., plant level, regional, global). Requirements: Basic Qualifications Bachelor's degree in Engineering Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc. Certified Energy Manager (CEM) professional certification Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas. A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives Effective written and verbal communication skills Strong leadership, analytical and problem-solving skills Proficient use of Microsoft Office suite and/or other software. Preferred Qualifications At least 8 years of energy management Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)) Contract to hire opportunity
    $55k-87k yearly est. 60d+ ago
  • Application Specialist

    SMC Corporation 4.6company rating

    Remote support specialist job in Detroit, MI

    PURPOSE * As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively. ESSENTIAL DUTIES * Participate in monthly conference call and provide application success stories, share and distribute details to branch team * Focus on identifying and closing major revenue producing projects * Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. * Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. * Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence * Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems. * Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry * Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc…. * Successfully complete other duties as prescribed by sales management as necessary * Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives. * Work closely with clients and internal engineering teams to design, configure, and customize automation solutions. * Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation. * Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements. * Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development * Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software. * Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues PHYSICAL DEMANDS/WORK ENVIRONMENT * Fast paced environment (includes both office and field work) * Travel with some extended stay away from home * Physically capable of lifting SMC products and displays up to 50 lbs MINIMUM REQUIREMENTS * Bachelor's Degree, or equivalent work experience * Advanced industrial automation product and application experience with SMC or equivalent industry * Experience with or knowledge of competitive product and applications * Demonstrated ability to correctly apply and implement our newest "high tech" products. * Extensive SMC Application knowledge or equivalent industry * Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. * Fluid Power Pneumatic Specialist Certification preferred * Proficient in CRM and the use of computers and ability to learn new programs and tools as required * Clean driving record For internal use only: Sales001
    $82k-111k yearly est. 60d+ ago
  • IT Technician

    Walbridge 4.9company rating

    Remote support specialist job in Saline, MI

    The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from the project location in Saline, MI and our Headquarters in Detroit, MI Responsibilities Your key responsibilities Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. Onboarding & Workstation Setup: Onboarding, setting up workstations for users. Network Support: Install and assist with basic network troubleshooting and connectivity issues. IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. Proficiency using Microsoft Office suite and Windows operating system software. Experience steadfastly documenting all works performed in ticketing system. User Data Transfer to New laptops. Thorough understanding of hardware technical specifications and General Network experience. Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. Ability and willingness to learn new skills quickly. Ability to safely lift up to 40 lbs. Able to frequently work beyond forty hours per week. Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have CompTIA A+ certification Networking knowledge, including router/firewall configuration and management. Direct end-user support experience Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
    $65k-103k yearly est. Auto-Apply 60d+ ago
  • IT Support Technician

    Ohm Advisors 4.1company rating

    Remote support specialist job in Ann Arbor, MI

    Come work for OHM Advisors, the Community Advancement firm. With the singular mission of Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future. What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability. Your Responsibilities End-User Support Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner. Troubleshoot, install, and upgrade end-user software and hardware. Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis. Work with outside vendors for product-specific support. Maintain and troubleshoot file sharing systems for use with external users and organizations. Assist with employee onboarding and offboarding within the scope of assigned duties. Hardware & Software Management Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations. Coordinate shipping and reclamation of computer hardware to and from remote offices. Maintain proper documentation and storage of deployed and available hardware assets. Knowledge Management & Miscellaneous Design and maintain user-focused informational articles and videos covering relevant technology topics. Generate and maintain team-focused articles and documentation on recurrent issues and known solutions. Provide guidance and training to other Information Technology team members when requested or required. Assist with company-wide software rollouts and technology upgrades. Provide on-site support at remote offices and outside of regular working hours as required. Requirements 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. Knowledge of computer hardware, software, and mobile devices. Experience with Microsoft Windows 10 / 11 & Microsoft Office 365. Excellent interpersonal communications skills. Preferred Qualifications Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members. Working knowledge of modern enterprise computer hardware and software. Ability to lift and carry devices and equipment of varying sizes and weights. One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required. An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required. Relevant industry certifications are beneficial but not required. Benefit Summary At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs. Benefits: BCBSM Medical, Dental and Vision Company Profit Sharing Flexible Spending & Health Savings Accounts 401(k) retirement savings plan with employer matching contribution Paid professional association membership. Tuition & Certification Expense reimbursement Volunteer Service Leave 100% Employer-Paid Life Insurance Short & Long-Term Disability Options Career Advancement & Enrichment Programs: Voluntary Wellness Program OHM Grad School OHM University You can read more about each of these programs on our website. OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CC1
    $36k-47k yearly est. 3d ago
  • Sales Application Specialist (W Ontario)

    Mapal 3.6company rating

    Remote support specialist job in Port Huron, MI

    YOUR TASKS: * You develop and implement sales plans to achieve annual sales budget for your assigned territory * You partner with the customer to identify solutions to their challenges and opportunities within the MAPAL product line * You present and demonstrate value added solutions coherently and completely * You coordinate and interact with MAPAL support teams as needed to troubleshoot and solve customer challenges * You are the link between the customer and MAPAL to ensure delivery, performance, and design questions are handled promptly and resolved quickly * You instruct and train on the proper use and application of solutions provided * You identify and work to resolve customer issues and by reporting findings. You recommend necessary changes proactively and reactively YOUR PROFILE: * Your education will include a mix of hands-on experience, military, and/or formal education equivalent to a Two to Four Year degree program in a technical discipline * You will ideally have a minimum of three years cutting tooling experience * Your work ethic is second-to-none. You are self-motivated; work independently, and have a history of making decisions * You have excellent organization and time management skills. You guard your time and focus on prime selling hours * You have strong interpersonal and communication skills (both verbal and written) * You are a professional and polished presenter with the skills of persuasion and value selling * You are consultative, customer focused, and solutions oriented * You creatively solve problems * You must be able to travel up to 50% to meet with customers and/or stakeholders in sales regions * You must be open to and actively seek out coaching and professional development WE OFFER: * You will be compensated well through a market competitive salary and commission plan * You will be eligible for full benefits on your first day with us! (medical, vision, dental, std, ltd, 401k) * Based on your performance, you will have many opportunities for career development and advancement * MAPAL will train you both in the United States and abroad * We offer tuition reimbursement * We offer wellness programs that include onsite annual physicals We look forward to receiving your online application in our Career Portal. Telephone: ************** | E-Mail: us_************ **************** MAPAL Inc. | Port Huron, MI Apply in our Career Portal. ************* MAPAL Dr. Kress KG UNSERE BENEFITS - IHRE VORTEILE * Coaching * Beteiligung durch Mitarbeiter:innen * Weiterbildungsförderung * Loyalität * Absicherung * Internet- und Intranetnutzung * Mobiles Arbeiten möglich * Alle verfügbaren Benefits der MAPAL Gesellschaften, sind unter mapal.com aufgelistet.*
    $85k-111k yearly est. Easy Apply 3d ago
  • Engineering Support Specialist - Senior

    Altair 4.6company rating

    Remote support specialist job in Auburn Hills, MI

    Transforming the Future with Convergence of Simulation and Data Engineering Support Specialist - Senior Our client in Auburn Hills, MI is looking for an Engineering Support Specialist - Senior. This is a contract position. What You Will Do: The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps. * Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications. * Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results. * Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership. * Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements. * Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix). * Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings. * Assist plants with developing and updating energy action plans. * Lead the development of energy best practice projects to improve key performance metrics. * Support the global energy organization in the review and analysis of energy best practices and innovation-based projects. * Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included. * Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management). * Assist plants with energy benchmarking exercises (e.g., plant level, regional, global). Basics: * Bachelor's degree in Engineering. * Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc. * Certified Energy Manager (CEM) professional certification. * Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas. * A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives. * Effective written and verbal communication skills. * Strong leadership, analytical and problem-solving skills. * Proficient use of Microsoft Office suite and/or other software. Preferred: * At least 8 years of energy management. * Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)). How You Will Be Successful: * Envision the Future * Communicate Honestly and Broadly * Seek Technology and Business "First" * Embrace Diversity and Take Risks What We Offer: * Competitive Salary * Comprehensive Benefit Package * 401(k) with matching contributions * Paid Time Off * Employee Discounts * Free training on all Altair products Why Work with Us: Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities. Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing. For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com Ready to go? #ONLYFORWARD At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges. Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
    $71k-83k yearly est. 60d+ ago
  • UWM - It's Giving Opportunity

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    Remote support specialist job in Pontiac, MI

    UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI * No mortgage experience necessary * Paid training and professional development * Flexible start times * Medical, dental, vision and life insurance * On-site restaurants like Dunkin' and Starbucks * State-of-the-art gym membership available 24/7 to all team members * Eligible for free sports and concert tickets WHAT YOU WILL BE DOING Around here, we put our people first - investing in their growth and advancement so they can thrive in the industry. When you have motivated, committed people on your team, there's nowhere to go but far. WHAT WE NEED FROM YOU * High school diploma or equivalent * How to use office tools like Microsoft Office, Excel and/or Google Docs * Great attention to detail * Exceptional communication and customer service skills THE PLACE & THE PERKS A Campus Like No Other! Check it Out! United Wholesale Mortgage (UWM) • Main Campus • 585 S Blvd E, Pontiac, MI 48341 ★★★★☆ · Mortgage lender DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $46k-62k yearly est. Auto-Apply 60d+ ago
  • Field Utility Specialist-Midland

    Metro Engineering Solutions

    Remote support specialist job in Northville, MI

    JOB SUMMARY: Metro Engineering Solutions, LLC (“MES”) is looking for a Field Utility Specialist to join our team! MES is a multifaceted utility and telecommunications engineering firm serving clients throughout the Midwest. The Field Utility Specialist is responsible for conferring with office staff (utility planners, consultants and/or engineers to understand the scope and requirements for a project while physically inspecting gas, electric, and other data utility systems and associated materials and components. DUTIES AND RESPONSIBILITIES: Physical inspection of existing poles, lines, and right of ways to assess readiness for new attachments. Prepare sketches, locate and document required information electronically. Application and analysis of standards and authorities, plans and specifications provided by designers and engineers. Responsible for knowing and complying with owner, MES, and MIOSHA site safety rules and regulations at all times. Conferring with utility planners, consultants and/or engineers, to gain an understanding of the scope and requirements of a project. Accurately measuring, documenting, recording, evaluating, and assessing existing utility structures. Other duties as assigned by Project Manager. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Primarily work outdoors, must be able to work in extreme heat and cold. Regularly required to walk for long distances. Frequently lifts or move objects up to 50 pounds. Climb ladders, access and inspect utility infrastructure and cables by climbing down through manhole covered areas Travel within the Midwest States (Michigan, Indiana, Ohio, Illinois, and Wisconsin). COMPENSATION AND BENEFITS: Compensation will commensurate with experience. Medical benefits package that includes medical & prescription coverage, dental, and vision plans for employees and their qualifying family members (eligible after 90 days employment), which is 100% covered by the employer. Retirement benefits including a 401(k) plan with up to 4% employer match (eligible after 6 months of employment), which is 100% fully vested on day one. Group term life insurance and long-term disability offered to eligible employees. Additional voluntary benefits (Accident, Critical Illness, Short-Term Disability, HFSA and DCA, Life and AD&D) offered to eligible employees. Holiday pay as well as PTO available after 90 days of employment. Additional PTO vesting over time. Employee Assistance Program including counseling, coaching and financial resources. Requirements QUALIFICATIONS: High School diploma and/or equivalent combination of education & experience. Minimum two (2) years applicable experience working with construction, engineering, or facilities maintenance. Required to have satisfactory results on a Motor Vehicle Record check and maintain a valid driver's license. OSHA confined space training certification preferred. Ability to understand basic principles of public and private utilities. Ability to learn and understand civil, structural, electrical, and communication systems and structures. Compliance and knowledge of OSHA and site safety rules.
    $39k-68k yearly est. 25d ago
  • AV\/IT Senior Technician

    Renvisioning Technology

    Remote support specialist job in Canton, MI

    AV\/IT Senior Technician REnVisioning Technology, LLC \- A full\-service commercial IT \/ AV company AV\/IT Design and Integration Video Collaboration Networking Service and Support Education Minimum of High school or trade school graduate Needed Certifications: CTS or CTS\-I, OSHA Preferred Certifications: Crestron, Extron, Biamp, Clearone, and Cisco Certifications. Looking for a quick learner that is self\-motivated! Requirements Ability to work independently with no supervision Strong understanding of construction and job sites Deep technical knowledge of AV and IT A valid driver license, with a clean driving record Reliable transportation with valid insurance Attention to detail Excellent communications skills Proficiency with Windows and MacOS Ability to lift 50lbs or more Work from ladders or lifts Occasional after hours and weekend scheduled projects Duties and Responsibilities Safely and Securely mounting equipment such as displays, projectors, cameras, racking equipment, etc.. Maintain a safe working environment Pull low voltage cabling through conduit and other locations Terminate connectors of various connections Build, wire, and troubleshoot equipment racks Work with programmers and QC teams to insure project completion Mentor Technicians and Jr. Technicians Keep warehouse area and work stations cleaned and organized Perform other duties as assigned Growth Opportunities After a waiting period, ability to work on becoming industry certified REnVisioning Technology, LLC is quickly expanding, we are looking for individuals who would like to grow in the AV\/IT industry Benefits Paid Vacation Paid Holidays Medical\/Dental Bonus program Gym Membership At REnVisioning Technology, we don't just accept difference - we celebrate it. Bring your difference as a strength, bring your drive as fuel!
    $41k-81k yearly est. 60d+ ago
  • I.T. Technician

    Elmhurst Home Inc. 3.8company rating

    Remote support specialist job in Detroit, MI

    Job Description DUTIES AND RESPONSIBILITIES: Key Responsibilities ● Provide help desk services (SysAid); triage by severity; escalate with clear notes; meet SLAs. ● Configure, deploy, and maintain Windows 10/11, mac OS, Linux, and ChromeOS devices; install and support printers, scanners, and projectors; perform imaging/PXE, patching, and antivirus. ● Create/modify/disable users and groups in Google Workspace, Microsoft 365, Active Directory/Azure AD; assist with MFA, and least-privilege practices. ● Use Endpoint tools for remote deploy, patches, and policy; monitor device health and performance. ● Support Google Workspace; assist with Google AppSheet solutions. ● Troubleshoot TCP/IP, DHCP/DNS, Wi-Fi, VLANs, VPN; capture/interpret logs; work with firewalls/pf Sense as directed. ● Help investigate phishing alerts; use gateways to quarantine or block; follow playbooks and document actions. ● Tag and track devices in the asset system/CMDB; maintain accurate assignments; assist with license allocation and reclaim. ● Set up/test A/V (PCs, displays, cameras, mics); support time-sensitive meetings and school/clinic events. ● Support site rollouts, upgrades, and automations (scripts/Task Scheduler). Qualifications ● Bachelor's degree in Information Technology, Computer Science preferred. or Equivalent experience w/ skill-based credential. ● 2+ years of hands-on IT support in multi-site environments. ● Strong with Google Workspace and Microsoft 365 administration, plus Active Directory/Azure AD and Intune/UEM remote management. ● Endpoint skills across Windows 10/11, mac OS, Linux, ChromeOS; imaging/PXE, patching, printers, and A/V. ●Networking fundamentals(TCP/IP,DHCP/DNS,Wi-Fi,VLANs,VPN)and basic tools (Wireshark).
    $35k-48k yearly est. 4d ago
  • 3rd Shift Field Specialist

    Interstate Parking MGMT LLC

    Remote support specialist job in Sterling Heights, MI

    Job DescriptionBenefits: Competitive salary Opportunity for advancement Benefits/Perks Competitive Pay Overtime Corporate Housing Interstate Parking Management LLC is seeking a highly motivated and customer-oriented professional to join our team. The ideal candidate will play a key role in ensuring efficient parking operations, delivering exceptional customer service, and maintaining a safe, well-organized parking environment. Responsibilities: Oversee daily parking facilities, including monitoring entry and exit points. Assist customers with inquiries, payments, and parking issues. Enforce parking regulations and ensure compliance with company policies. Maintain cleanliness and orderliness in the parking area. Report any maintenance or security concerns to management. Qualifications: Valid Drivers License Strong communication and customer service skills. Ability to work independently and handle stressful situations professionally. Basic knowledge of payment and parking enforcement procedures is a plus. Must be able to lift 50lbs. Excellent work ethic, communication skills, time management skills, and attention to detail. High school diploma or equivalent preferred.
    $39k-68k yearly est. 8d ago
  • RTD & Seltzer Field Specialist (Brand Development)

    Great Lakes Wine and Spirits 4.5company rating

    Remote support specialist job in Highland Park, MI

    Great Lakes Wine & Spirits is a growing statewide company seeking an RTD & Seltzer Field Specialist for our Brand Development Sales Team to service multiple accounts in Metro Detroit. Essential Duties & Responsibilities The RTD & Seltzer Field Specialist is a full-time, field-based sales role that focuses on selling, servicing, developing, and growing the GLWAS portfolio of ready-to-drink products within our retail partners throughout all divisions of the company - Retail Chain, Retail Independent, and On-Premises accounts. This role provides a phenomenal experience into both sales and the adult beverage industry with one of the strongest RTD Seltzer portfolios around - couples with a winning team culture. Field Specialists report directly to their team leader who is available to assist, mentor, and further sharpen their team's skills. Work Schedule This is a full-time position with a flexible schedule Monday through Friday. Evening and weekend hours may be required based on holiday schedules and business needs. Work Environment & Physical Demands This position operates in the field with daily travel, driving in all weather conditions. Physical demands require to frequently stand, walk, bend, kneel, crouch, stoop and climb throughout the day while lifting, stacking, moving, and rotating items without handles that weigh up to 50 pounds. Pushing and pulling carts with up to 100 pounds of force and operating warehouse equipment may be needed. Pay & Benefits * Base Salary $40,000 (paid semi-monthly) * $400 Monthly Car Allowance (non-taxed) * Vacation and Personal Time * 6 Paid Holidays * Competitive benefits including Medical, Dental, and Vision, Life Insurance, Disability, Employee Assistance Programs, and Group Legal coverage. * Buy-Up Life Insurance and Disability coverage available. * Eligible for 401K enrollment upon date of hire. Required Qualifications * Minimum age of 21 years * Bachelor's degree (preferred) * Prior sales retail experience (preferred) * Prior distribution industry experience (preferred) * Basic competency with basic iOS devices * Positive & Entrepreneurial Attitude * A Success-Oriented, Competitive, and Creative Mindset * Basic technical ability (Email / Excel / Text) * Desire to learn and implement these learnings Additional Requirements * Adhere to the policies and procedures outlined in the employee policy manual and any applicable contracts, signed agreements, and work rules. * Cooperates with all management and staff of GLWAS. * Follows all MLCC rules and regulations, as they apply to the position. * Use alcohol in a responsible manner when related to business activities. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Great Lakes Wine & Spirits Great Lakes Wine & Spirits is Michigan's Largest Alcoholic Beverage Wholesaler, servicing all 83 Michigan counties. Employing over 1,000 people with facilities throughout the state, We Are Local, Everywhere. Founded as a family business nearly 80 years ago, the tradition of good business principles has remained the cornerstone of Great Lakes Wine & Spirits success. Honesty, hard work, fair dealing, service and an ongoing commitment to the customers and staff. Great Lakes Wine & Spirits strives to provide an ever-escalating standard of innovation and service to its customers and to responsibly enhance demand for its products. A valid driver's license and an acceptable Motor Vehicle Record (MVR) is required for this position. All applicants will be subject to a driving record check as part of the interview process. Failure to maintain a satisfactory driving record may result in withdrawal of the employment offer or disciplinary action, up to and including termination, if employed. By submitting an application, you consent to the company's screening of your driving record. All offers of employment are conditional based upon completed satisfactory of pre-employment screenings. This includes a background check on a criminal record, physical evaluation, agility(lift) test, and drug screen. Full disclosure is required before a criminal history is investigated and will not constitute an automatic bar of employment. Factors such as the date of offense, seriousness and nature of the violation, rehabilitation, and the position applied for will be taken into account. By submitting an application, you consent to the company's screening of your driving record and the conditions of employment.
    $40k yearly 60d+ ago
  • IT Technician

    Walbridge 4.9company rating

    Remote support specialist job in Saline, MI

    The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from the project location in Saline, MI and our Headquarters in Detroit, MI Responsibilities Your key responsibilities * Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. * Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. * Onboarding & Workstation Setup: Onboarding, setting up workstations for users. * Network Support: Install and assist with basic network troubleshooting and connectivity issues. * IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. * User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have * Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. * 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. * Proficiency using Microsoft Office suite and Windows operating system software. * Experience steadfastly documenting all works performed in ticketing system. * User Data Transfer to New laptops. * Thorough understanding of hardware technical specifications and General Network experience. * Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. * Ability and willingness to learn new skills quickly. * Ability to safely lift up to 40 lbs. * Able to frequently work beyond forty hours per week. * Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have * CompTIA A+ certification * Networking knowledge, including router/firewall configuration and management. * Direct end-user support experience Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
    $65k-103k yearly est. Auto-Apply 60d+ ago
  • Field Utility Specialist-Midland

    Metro Engineering Solutions LLC

    Remote support specialist job in Northville, MI

    Job DescriptionDescription: JOB SUMMARY: Metro Engineering Solutions, LLC (“MES”) is looking for a Field Utility Specialist to join our team! MES is a multifaceted utility and telecommunications engineering firm serving clients throughout the Midwest. The Field Utility Specialist is responsible for conferring with office staff (utility planners, consultants and/or engineers to understand the scope and requirements for a project while physically inspecting gas, electric, and other data utility systems and associated materials and components. DUTIES AND RESPONSIBILITIES: Physical inspection of existing poles, lines, and right of ways to assess readiness for new attachments. Prepare sketches, locate and document required information electronically. Application and analysis of standards and authorities, plans and specifications provided by designers and engineers. Responsible for knowing and complying with owner, MES, and MIOSHA site safety rules and regulations at all times. Conferring with utility planners, consultants and/or engineers, to gain an understanding of the scope and requirements of a project. Accurately measuring, documenting, recording, evaluating, and assessing existing utility structures. Other duties as assigned by Project Manager. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Primarily work outdoors, must be able to work in extreme heat and cold. Regularly required to walk for long distances. Frequently lifts or move objects up to 50 pounds. Climb ladders, access and inspect utility infrastructure and cables by climbing down through manhole covered areas Travel within the Midwest States (Michigan, Indiana, Ohio, Illinois, and Wisconsin). COMPENSATION AND BENEFITS: Compensation will commensurate with experience. Medical benefits package that includes medical & prescription coverage, dental, and vision plans for employees and their qualifying family members (eligible after 90 days employment), which is 100% covered by the employer. Retirement benefits including a 401(k) plan with up to 4% employer match (eligible after 6 months of employment), which is 100% fully vested on day one. Group term life insurance and long-term disability offered to eligible employees. Additional voluntary benefits (Accident, Critical Illness, Short-Term Disability, HFSA and DCA, Life and AD&D) offered to eligible employees. Holiday pay as well as PTO available after 90 days of employment. Additional PTO vesting over time. Employee Assistance Program including counseling, coaching and financial resources. Requirements: QUALIFICATIONS: High School diploma and/or equivalent combination of education & experience. Minimum two (2) years applicable experience working with construction, engineering, or facilities maintenance. Required to have satisfactory results on a Motor Vehicle Record check and maintain a valid driver's license. OSHA confined space training certification preferred. Ability to understand basic principles of public and private utilities. Ability to learn and understand civil, structural, electrical, and communication systems and structures. Compliance and knowledge of OSHA and site safety rules.
    $39k-68k yearly est. 25d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Orion, MI?

The average remote support specialist in Orion, MI earns between $26,000 and $65,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Orion, MI

$41,000
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