Remote support specialist jobs in Palm Coast, FL

Your potential has a place here with TTEC's award-winning employment experience. As a Desktop Support Technician working onsite in Daytona Beach, FL, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing This is a level 1 position into the information technology field. This position provides technical support to desktop systems, software installs, and routine imaging and deployment tasks. Resolves desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research. Troubleshooting SCCM imaging failures and incorrect behavior after user login. This position requires excellent time management skills and can work well under pressure. You'll report to Manager, Logistics & Fulfillment. Our global IT organization supports the entire enterprise that encompasses over 40,000 users across our businesses aligned in four pillars - Customer Care, Technology Services, Strategy Services, & Growth Services. During a Typical Day, You'll * Oversees and preforms all computer imaging and setup for IT Depot deployment * Provide technical support by trouble shooting PC hardware and software as needed * Monitor and resolve all Service Now tickets within established service level agreements * Understand and enforce TTEC GISR security policies and procedures * Monitor incoming pick tickets, receive shipments, and load and unload delivery vehicles * Retrieve orders according to product, quantity, barcode, serial numbers, etc. and ensuring accuracy What You Bring to the Role * Minimum with 1-2 years of related experience. * Technical degree or technical certification preferred but not required. * Experience in PC hardware and software installation, configuration, and troubleshooting. * Experience with Microsoft System Center Configuration Manager (SCCM). * Strong understanding of the Windows 10 Enterprise environment and basic network trouble-shooting skills are required. * Acts with professionalism and a positive attitude. * Must be able to work as part of a cohesive team and self-driven to accomplish goals. What You Can Expect * An annual incentive program * Medical, dental, and vision * Tax-advantaged healthcare accounts * Financial and income protection benefits * Paid time off (PTO) and wellness time off * Tuition reimbursement and access to thousands of free online courses Visit ************************************************ for more information. Compensation The anticipated range is $23/hr. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Working Title: COMPUTER SUPPORT TECHNICIAN I - 55010292 Pay Plan: Career Service 55010292 Salary: $38,108.36 - $49,316.70 Total Compensation Estimator Tool STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION JOB POSTING DESCRIPTION 502 / Office of Information Technology OPEN COMPETITIVE CAREER SERVICE FULL-TIME CONTACT PERSON: Cassie Hyatt CONTACT EMAIL ADDRESS: ****************************** HIRING SALARY RANGE: $1,724.36/biweekly - $44,833.36/annual Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. Our Mission The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state's economic competitiveness, prioritizes Florida's environment and natural resources, and preserves the quality of life and connectedness of the state's communities. Our Vision As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free. The Work You Will Do: Computer Support Technician I District Five This position plays a critical role in ensuring the smooth operation of the agency's IT infrastructure by providing timely and effective technical support. It enhances productivity and service delivery through proactive monitoring and resolution of service desk tickets, maintaining hardware and software functionality, and delivering high-quality customer service. The role also supports collaboration and communication across the agency by managing AV/VC systems and participating in cross-functional IT teams. The Difference You Will Make: Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. How You Will Grow: FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training and instructor-led courses. Where You Will Work: Florida Department of Technology Office of Information Technology 719 S Woodland Blvd DeLand, FL 32720 Annual Salary Range: $43,025.73 - $55,680.35 Your Specific Responsibilities: Monitors Service Desk queue and resolve support tickets as assigned. Documents work performed and resolution(s). Identify, analyze, and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork. Provide high level of customer service by providing status and information to the customer. Performs basic troubleshooting to determine cause of problem. Installs, configures, and provides user support for personal computers (PC) and peripheral equipment to include software installation and upgrades, patches and technical support within specified time frame. Works with staff on issues outside their areas of responsibility as needed. Replaces or reconfigures existing computers or other equipment as needed. This includes but is not limited to PC replacements, memory upgrades, hard drive installations, and replacement of printer parts. Coordinates service calls and repairs for warranty and non-warranty items. Maintains records on all calls and keeps accurate records relating to service calls for maintenance or warranty repairs. Provides support for software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off the shelf and Department developed applications, as needed or assigned. Generates and maintains detailed technical documentation including software installation guidelines, troubleshooting processes. Provides Audio Visual (AV) and Video Conference (VC) support as assigned. Assists with reserving, setting up, and troubleshooting of AV and VC equipment. Participates in statewide teams, both internal and external to the Office of Information Technology (OIT). Provide facts to facilitate the team's decision-making process and to achieve the team's goals. Shares information and receives feedback from other OIT staff as appropriate. Monitors and assigns service desk tickets to the appropriate technician or group for proper resolution and to ensure all Service Level Agreements are met in a timely manner. The Successful Candidate will have the following required Knowledge, Skills, and Abilities: Knowledge of: * Basic knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment. * Basic knowledge and skill of computer software, hardware, and firmware relative to personal computers, local area network/wide area network environments. Skills in: * Installing and providing technical support for software applications and operating systems. Ability to: * Communicate effectively both verbally and in writing. * Read, understand and comply with the department's policies, procedures, guidelines and practices relating to desktop standards. Licensure/Registration/Certification Requirements: * N/A Other Job-Related Requirements: * Due to the nature of this position, incumbent is required to respond to emergencies. Minimum Qualifications: * High School diploma or equivalent and 1 year of work experience in the installation, maintenance and technical support of workstation hardware. OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 7 or above operating systems. OR Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience. OR associate degree from an accredited college or university with at least 25% of the completed coursework in Information Technology related courses. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Health insurance (over 90% employer paid) * $25,000 life insurance policy (100% employer paid) * Dental, vision and supplemental insurances * State of Florida retirement package * 10 paid holidays a year * Generous vacation and sick leave * Career advancement opportunities * Tuition waiver for public college courses * A variety of training opportunities * Employee Assistance Program (EAP) For additional benefit information available to State of Florida employees, visit: ************************************* SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Veterans' Preference ONLY applies to Career Service positions. REMOVE THIS RED LANGUAGE AND THE PARAGRAPH BELOW IF YOU ARE NOT ADVERTISING A CAREER SERVICE POSITION: THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office at ************** for assistance. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. **Boeing Global Services (BGS)** has an exciting opportunity for **Product Support Engineering Data Specialists** to support Boeing Defense, Space & Security (BDS) Air Dominance\Phantom Works. In this role, you will be part of a high performing, cross functional team building next generation, state-of-the-art capability. This position will directly report to the BGS Product Support Technical Manager, indirectly report to the AP1 Program Manager, and assigned to one of the three BGS Product Support Integrated Logistics teams. A successful candidate will have familiarity with development, integration and production of all product support elements, as well as technical planning and cost/schedule management. As an Integrated Logistics Product Team member, the successful candidate will support the teams RAA (responsibility, accountability and authority) to complete a portion of the ILS teams' combined statement of work and deliverables for the program. **Position Responsibilities** + Leads development, analysis, collection, storing, and reviewing of system support technical data elements and specification and makes recommendations. + Leads providing recommendations on product supportability and establishes operation maintenance tasks, resources, and support systems to achieve supportability requirements for all equipment subsystems and multiple platforms. + Identifies, analyzes, and reviews logistics support candidates from product definition and develops logistics support analysis records and report. + Completes spares provisioning requirements analysis of spare and replacement parts, levels, and stocking for multiple customers under multiple contract types. + Leads technical documentation preparation for operating, testing, and maintaining aircraft systems/ components. + Reviews and leads evaluation of aircraft and/or fleet operational performance, reliability, and availability and provides recommendations for a single or multiple airline customers, single or multiple aircraft model and system specialties. + Supports, produces, delivers, sustains, and manages S1000D compliant operating, wiring, and technical orders. + Work closely with all applicable functions and other program product teams to ensure necessary people/skills, facility and information technology resources to execute statement of work according to cost and schedule commitments + Work with applicable subject matter experts to define Integrated Logistics Support technical approaches and ensures adherence to applicable engineering standards and processes + Work with cross-functional teams to drive innovation in the development of Integrated Logistics Support solutions **Special Program Access or other Government Access Requirements are mandatory for this position.** **Position requires the ability to travel 10% of the time.** **Basic Qualifications (Required Skills/Experience):** + 4+ years of experience in military and/or commercial aircraft maintenance, logistics, and/or supply chain support concepts + Experience leading development of complex military systems + Experience building relationships and partnering with customers and all levels of employees, including executives + Experience communicating, collaborating, and building consensus with internal and external stakeholders **Preferred Qualifications (Desired Skills/Experience):** + **(Level 4):** 5+ years of higher education and/or related work experience. (Higher education includes college, university, technical school, licensing/certification programs, etc.) + Experience working with minimal daily oversight/direction to accomplish business goals and objectives + Skilled in advising a work unit regarding tasks, projects and operations. Actively involved in daily operations only when required to meet schedule or resolve complex problems. Supports the direction and management of non-management employees in daily operations + Experience gathering, preparing and analyzing engineering or technical data or equivalent for the development of support products including logistics engineering, logistics support analysis, technical publications, support equipment, spares, provisioning, field services, maintenance and operator training, etc., supporting product life cycle or equivalent + Experience with data elements associated with the logistics support analysis records or equivalent + Experience with Logistics Support Analysis Database (GEIA-STD-007) or equivalent + Familiar with MIL-STD-1388 and GEIA-STD-007 standards and formats, including data items and definitions or equivalent + Understanding of how to read and interpret engineering drawings and parts lists or equivalent **Drug Free Workplace:** Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. **Pay & Benefits:** At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. **Summary pay range for Experienced level (Level 3): $80,750 - $109,250** **Summary pay range for Senior level (Level 4): $97,750 - $132,250** Applications for this position will be accepted until **Mar. 06, 2026** **Relocation** This position offers relocation based on candidate eligibility. **Security Clearance** This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) **Visa Sponsorship** Employer will not sponsor applicants for employment visa status. **Shift** This position is for 1st shift **Equal Opportunity Employer:** Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

The Applications Support Specialist will provide remote and onsite technical support (hardware and software) to the end users of this organization, work on application integrations and support and assist with projects as needed. This is a full-time, hourly position working Monday through Friday from 8:00 am to 5:00 pm. The position is located in Enterprise, FL. Do you believe that every child deserves a healthy, happy, nurturing environment in which to grow? Are you an individual who desires to dedicate your career to enriching the lives of children and families? If so, we look forward to you joining Residing Hope where you can make a positive difference to children and families in need. How We Help Children in Need At Residing Hope, we believe that children and families should be empowered to experience the transforming love of Christ through evidence-based care and holistic services. This is reflected in our work as we care for children in crisis, including those abused, abandoned or neglected. We give love, hope, and a place to live to more than 500 children through group homes, foster care, an independent living program, and specialized therapy. Why Residing Hope? Competitive insurance plans, including health, dental, vision, life insurances, and more Work life balance, including flexible scheduling, generous paid time off plans and ten paid holidays per year Retirement benefits with up to a 5% contribution match Educational tuition reimbursement and certification incentives Incredible training opportunities Discounted tuition rates to our onsite Montessori school What You Need Bachelor s Degree in Information Technology or related field of study and two years experience in IT/Applications support or database management preferred; or any combination of training, education and experience which would provide the required knowledge, abilities and skills to successfully perform in this role. Knowledge of windows based networks, routers, firewalls, servers, and security software. Knowledge in Database development, management and maintenance. Knowledge in web design and development, preferred. Genuine interest in assisting others with technical problem solving. Must be able to work long hours during emergencies, system maintenance/upgrades, and at other times when needed. Must be willing to travel to provide support to our satellite offices throughout Florida. Must be willing to learn, research and recommend solutions. Must be able to communicate both written and orally. Must have strong customer service skills. Ability to maintain sensitivity to our target population s cultural and socioeconomic characteristics. Essential Duties and Responsibilities Computer, mobile devices and peripherals setup and installation. Troubleshoot, maintain and resolve equipment (computers, mobile devices, etc.) and software issues. Work with IT Applications Support Specialist II to provide Database support to our Development and Finance departments. Assist with queries, forms, periodic letters and general troubleshooting. Assist in testing new hardware and software prior to implementation. Maintain an inventory of all IT systems. Assist IT Applications Support Specialist II in management of Lauris Client Management system. Provide remote and onsite hardware and software support to satellite offices. Keep all security fixes and updates applied to equipment and software. Keep Antivirus software updated on all equipment. Manage radios, phone systems and spectrum devices Assist with managing the Access Control systems Install new software; update existing software and operating systems as needed. Provide technology training to end users. Participate in the quality improvement process. Advise/recommend Information Technology Director on equipment upgrades and improvements in the system. Perform all other job duties and responsibilities, as assigned. EQUAL EMPLOYMENT OPPORTUNITY We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Company: The Boeing Company Boeing Global Services (BGS) has an exciting opportunity for Product Support Engineering Data Specialists to support Boeing Defense, Space & Security (BDS) Air Dominance\Phantom Works. In this role, you will be part of a high performing, cross functional team building next generation, state-of-the-art capability. This position will directly report to the BGS Product Support Technical Manager, indirectly report to the AP1 Program Manager, and assigned to one of the three BGS Product Support Integrated Logistics teams. A successful candidate will have familiarity with development, integration and production of all product support elements, as well as technical planning and cost/schedule management. As an Integrated Logistics Product Team member, the successful candidate will support the teams RAA (responsibility, accountability and authority) to complete a portion of the ILS teams' combined statement of work and deliverables for the program. Position Responsibilities Leads development, analysis, collection, storing, and reviewing of system support technical data elements and specification and makes recommendations. Leads providing recommendations on product supportability and establishes operation maintenance tasks, resources, and support systems to achieve supportability requirements for all equipment subsystems and multiple platforms. Identifies, analyzes, and reviews logistics support candidates from product definition and develops logistics support analysis records and report. Completes spares provisioning requirements analysis of spare and replacement parts, levels, and stocking for multiple customers under multiple contract types. Leads technical documentation preparation for operating, testing, and maintaining aircraft systems/ components. Reviews and leads evaluation of aircraft and/or fleet operational performance, reliability, and availability and provides recommendations for a single or multiple airline customers, single or multiple aircraft model and system specialties. Supports, produces, delivers, sustains, and manages S1000D compliant operating, wiring, and technical orders. Work closely with all applicable functions and other program product teams to ensure necessary people/skills, facility and information technology resources to execute statement of work according to cost and schedule commitments Work with applicable subject matter experts to define Integrated Logistics Support technical approaches and ensures adherence to applicable engineering standards and processes Work with cross-functional teams to drive innovation in the development of Integrated Logistics Support solutions Special Program Access or other Government Access Requirements are mandatory for this position. Position requires the ability to travel 10% of the time. Basic Qualifications (Required Skills/Experience): 4+ years of experience in military and/or commercial aircraft maintenance, logistics, and/or supply chain support concepts Experience leading development of complex military systems Experience building relationships and partnering with customers and all levels of employees, including executives Experience communicating, collaborating, and building consensus with internal and external stakeholders Preferred Qualifications (Desired Skills/Experience): (Level 4): 5+ years of higher education and/or related work experience. (Higher education includes college, university, technical school, licensing/certification programs, etc.) Experience working with minimal daily oversight/direction to accomplish business goals and objectives Skilled in advising a work unit regarding tasks, projects and operations. Actively involved in daily operations only when required to meet schedule or resolve complex problems. Supports the direction and management of non-management employees in daily operations Experience gathering, preparing and analyzing engineering or technical data or equivalent for the development of support products including logistics engineering, logistics support analysis, technical publications, support equipment, spares, provisioning, field services, maintenance and operator training, etc., supporting product life cycle or equivalent Experience with data elements associated with the logistics support analysis records or equivalent Experience with Logistics Support Analysis Database (GEIA-STD-007) or equivalent Familiar with MIL-STD-1388 and GEIA-STD-007 standards and formats, including data items and definitions or equivalent Understanding of how to read and interpret engineering drawings and parts lists or equivalent Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range for Experienced level (Level 3): $80,750 - $109,250 Summary pay range for Senior level (Level 4): $97,750 - $132,250 Language Requirements: Not Applicable Education: Not Applicable Relocation: This position offers relocation based on candidate eligibility. Export Control Requirement: Safety Sensitive: Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Job Title: IT Support Analyst I Location: Ocala, FL (Onsite) Job Type: Full-Time Company: Reliance Management Services About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology, we want to hear from you. Position Summary The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience. Key Responsibilities Install, configure, and upgrade operating systems and business software Set up and support computer hardware, monitors, network equipment, and peripherals Troubleshoot and resolve hardware, software, email, network, and peripheral issues Support users via centralized help desk and provide clear technical guidance Document equipment repairs, installations, and removals Train users on common business applications (e.g., Microsoft Office Suite) Contribute to system planning, hardware/software recommendations, and procedures Stay up to date on technology trends and make proactive suggestions Maintain user confidentiality and adhere to company protocols Qualifications High school diploma or GED required 2+ years of experience in IT support or related field (or equivalent education and experience) Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed Valid Florida Class E driver's license and clean driving record Strong understanding of computer hardware, networks, and business software Experience supporting users in a professional IT environment Excellent troubleshooting skills and ability to explain complex issues clearly Strong organization, time management, and communication skills Ability to work independently and manage overnight responsibilities effectively Preferred Skills Knowledge of server and network infrastructure Experience with financial or healthcare IT systems Familiarity with modern communication tools and ticketing systems Why Join Us? At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration. Employee Benefits 15 days Paid Time Off (PTO) 8 Paid Holidays Medical, Dental & Vision Insurance Paid Life and AD&D Insurance Employee Assistance Program (EAP) Employee Recognition Programs Corporate Discounts 401(k) Program Employee Referral Bonus Program Equal Opportunity Employment Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.

Night (United States of America) Technical Support Analyst I*Third Shift Position: This role operates during overnight hours, from 10:00 PM to 6:30 AM* This individual works directly with users to provide first tier support for hardware, software and communication related issues. Perform Service Desk, Field Support, and Deployment duties as needed and document operational procedures daily in call tracking software. - High School Diploma or GED equivalent required. - MCP Certification, MCDST Certification and Associate of Science/Arts Degree preferred. - Minimum one year experience in a technical support role, A+ certification required at date of hire or must be obtained within three months of job acceptance. - Must have knowledge of commonly used concepts, practices, and procedures within the information technology field, and be willing to continue education for professional growth. - Must have a clean driving record. - Must be able to lift equipment such as computers and printers weighing up to 50 pounds. - Must be able to distinguish colors blue, red, green, purple, black, white, green, orange, and yellow. - Must be willing and able to alter shift schedule as user support demands change. This may require evening or night shift work for various lengths of time. - All Technical Support Analysts are required to take an on-call shift in a rotation. - Requires skills in the following areas: - Strong Customer Service skills - Strong team player skills - Good oral and written communication skills - Hardware installation, troubleshooting and repair - Software installation and troubleshooting - Entry level troubleshooting skills in MS Windows - Entry level troubleshooting skills in MS Applications (Excel, Word, PowerPoint and Outlook) - Entry level network troubleshooting preferred - Entry level analytical skills to analyze a problem, test solutions, and implement working solutions - Familiarity with call tracking software. - Experience interacting with customers in the following capacities (phone, chat, email, person) - Ability to manage multiple applications running at the same time - On call requirements: quite workplace, ergonomic chair and desk, high-speed internet service: 5 megabit download and 1 megabit upload from a reliable provider - Resolve customer issues in a positive, professional, efficient manner and in compliance with the HCHS Customer Service Level Agreement (SLA). - Provide Service Desk Support for First Call Resolution (FCR) to users over the phone and through remote assistance. Perform Service Desk duties as needed, clearly define user problems received via phone/e-mail/voice message, resetting/unlocking accounts, setting up printer profiles, setting up email profiles, hospital applications installation, troubleshooting TCP/IP issues, troubleshooting Office applications, troubleshooting hospital software, imaging and re-imaging PCs/laptops for deployment. - Provide Field Support to users throughout the enterprise. Performing field duties as needed, including moving customer equipment, imaging, troubleshooting in IDF closets, troubleshooting network connections, troubleshooting mobile carts, networking computers and printers, changing laser printer rollers, setup of printers; out of box, setup of computers/laptops; out of box, setup of HP Jet Directs; out of box. - Provide Deployment Support to users throughout the enterprise. Performing deployment duties as needed, including deploying equipment in 3 month cycles, imaging and re-imaging of PCs and laptops, moving customer equipment, installation of hospital applications. - Provide information, technical assistance and education to users as warranted. - Maintain, analyze, troubleshoot, and repair computer systems software and hardware devices and peripherals. - Act as an integral member of the HCHS IT Disaster Recovery Team, following documented HCHS disaster recovery plans and procedures. - Promote and adhere to departmental and organizational information security policies, standards and procedures. - Perform other related duties incidental to the work described herein.

Job DescriptionSalary: $17-30 per hour DOE IT Technician Who are we? Univision Computers provides Managed Information Technology services to clients. We work for an awesome group of customers that rely on us to be their IT Department. Univision was founded in 1989 and is headquartered in a beautiful, new 2-story office building located in Missoula and has remote branches across the amazing states of Montana and Washington. Teamwork is not just a buzzword at Univision, it is a core value. We have a very collaborative work environment where we all have each others backs. We also believe in accountability and trust. Taking care of the work assigned to you and doing what you say earns you a lot of flexibility. We have a very relaxed but fast-paced work environment. We have regular company sponsored eventsand many employees do activities outside of work together. We pride ourselves in placing the right people for the right seat, and hope you are that individual we're seeking for this position. What is it like as an IT Technician at Univision? IT technicians are many times the first point of contact with customers reporting problems or requesting service. Customers having great customer service experience is critical, so you must be great with people on the phone and via electronic means. Technicians start their journey at Univision with a detailed onboarding process. During this time, you shadow and are shadowed by experienced teammates that show you the ropes. We believe in progressive responsibility based on ability. The more you learn the more you can do. Initially you will be identifying/triaging problems and working on lower-level issues. As your skills increase, you will be given more advanced problems to work on Note: This is an on-site position. Candidates mustreside in or near DeLand, Florida to qualify. Duties/Responsibilities: Serve as the first point of contact for technical assistance via phone, email, and ticketing systems Perform remote and on-site troubleshooting using clear diagnostic steps Identify issues, determine next steps, and either resolve or escalate per documented procedures Guide customers through solutions and explain technical concepts in plain language Document incidents, actions taken, and resolutions accurately and promptly Follow up with customers to ensure resolution and satisfaction Provide accurate information on IT products, services, and best practices Share customer feedback and suggest improvements to processes and documentation Travel locally to client sites as needed Scope of work may include, based on your background Workstation setup and support, user onboarding, common peripherals, email and Microsoft 365 User and group administration, endpoint security remediation, and routine scripting/automation Network and connectivity troubleshooting (e.g., WiFi, switches, DHCP/DNS, printers, shared resources) Server, virtualization, backup/restore, and continuity tasks Contributing to project work, root-cause analysis, standards, and mentoring teammates Qualification/Requirements: Solid understanding of computers, operating systems, and basic networking concepts Clear, professional communication and a customer-first mindset Methodical troubleshooting and strong documentation habits Valid drivers license and reliable transportation for local client visits Familiarity with Microsoft Windows, Microsoft 365, and common business applications Nice to have Experience building/repairing computers or supporting small environments Exposure to ticketing systems, RMM/PSA tools, and remote support platforms Knowledge of identity and endpoint management (e.g., Active Directory/Entra ID, Intune, Group Policy) Networking fundamentals (VLANs, firewalls, WiFi) and backup/virtualization concepts Formal IT training or certifications (e.g., CompTIA, Microsoft) or relevant coursework Some of the excellent benefits you will receive: Competitive Base Salary (DOE) Medical, Dental, Vision Insurance available Retirement Plan with a Company Match after one year of employment Flexible Work Hours Remote-work friendly environment Dog friendly office environment Note: All employees are subject to a Criminal Background Check.Univisionalso employs a pre-employment screening process that you will be required to complete if offered a position. We are interested in every qualified candidate who is eligible to work in the United States, however, we are unable to accommodate scholastic or employment visas currently.

IT Support Specialist Company Overview: Our client has an exciting opportunity for an IT Support Specialist with successful and progressive experience in resolving routine to moderately complex problems or issues and will complete all tasks with a positive, customer\-service oriented attitude. Position Summary: The successful candidate shall have a minimum of 3\-5 years of related work experience. The candidate responds to client requests and provides troubleshooting assistance and support related to hardware and\/or software issues. Listens to the client situation, ask appropriate\/relevant questions, run diagnostic tests, isolates the problem, determines solution and\/or fix as needed to resolve the issue and implements the solution. Responsibilities: · Provide day\-to\-day support of desktop PC software applications. · Maintain the IT asset inventory database. · Works with end\-users in analyzing, troubleshooting, and resolving hardware\/software and basic network support issues. · Diagnose and resolve technical hardware and software issues. · Log service requests as open tickets, maintain status, and provide follow\-up both to end users and to senior members of the IT team. · Schedule and install new hardware and software applications. · Perform preventative maintenance on computer equipment. · Develop and follow standard help desk procedures. · Ability to assist other technicians with issues and take ownership of an issue that was initially worked on by another technician. · Willing to take the lead on varied projects. · Willing to travel to remote sites. · Perform other duties and responsibilities as assigned. · Log all IT issues in the tracking system. · Work on IT projects as assigned by the IT Support Manager. Qualifications: · Associate or bachelor’s degree in technology related field (desirable) or 3\-5 years of related work experience · A CompTIA A+ and\/or CompTIA Network+, or MCTS Windows 7 Certification desirable. · Familiarity with Help Desk practices, ticket systems, team environment, etc. (Spiceworks). · Experience with remote troubleshooting (TeamViewer). · Experience with VPN. · Knowledge in Active Directory Users and Computers. · Working knowledge of Windows 7, 8, and 10. · Working knowledge of multi\-function printers (HP, Canon, Ricoh). · Knowledge and experience of customer service practices. · Good working knowledge of networking. · Good working knowledge in Telecom and VoIP technology. Necessary Attributes: Must possess the ability to adapt to different personalities and management styles. Team player with excellent interpersonal skills. Self\-starter with excellent verbal and written communication skills. Reliance on experience and judgment to plan and accomplish goals. Dedicated, organized and hard working. Please see HR for information on physical demands and work environment of this job. "Sunshine Enterprise USA LLC is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons” "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"666380550","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"4\-5 years"},{"field Label":"Salary","uitype":1,"value":"$16\-$18"},{"field Label":"City","uitype":1,"value":"Deland"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"32720"}],"header Name":"IT Support Specialist","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00202003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********12418164","FontSize":"12","google IndexUrl":"https:\/\/seu\-usa.zohorecruit.com\/recruit\/ViewJob.na?digest=kJX@DGU@qbph5QFEcbCUnn4zOwJ5zdTAV0lkzq@edwo\-&embedsource=Google","location":"Deland","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"6zqn0ecd06046e4b149a3a6a61797510edd99"}

Major Functions The County of Volusia is seeking a Management Specialist - Working Title: System Status Management Specialist for the Emergency Medical Services division. This position is responsible for advanced para-professional work providing specialized technical service to the EMS Lieutenant Paramedic/ Battalion Chief working in System Status Management and follows the System Status Management posting plan for EMS to provide ambulance coverage by deploying Volusia County EMS units within the dynamic system. This position will also manage EMS unit availability, dispatching non-emergency related calls, and/or messaging over a computer aided dispatch (CAD) system and radio communications system for EMS. Illustrative Duties (Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.) * Responsible for the daily operation of EMS System Status Management role occasionally limited direct supervision. * Answers incoming radio calls and answers requests from field units, conducts appropriate computerized searches or related services on behalf of field units, communicates via mobile data terminal (MDT), and makes entries into EMS computerized records systems as directed. * Records information (incoming and outgoing messages) obtained via telephone and/or other sources (computer) from the EMS units on the appropriate forms and/or databases. * Coordinates daily deployment of ambulances with the assigned program. * Monitors and provide feedback to enhance the improvement of the System Status Management program as well as the MARV LIS deployment software used by EMS. * Tracks EMS units logged in and available for calls; communicates with units to ensure optimal delivery and availability for the next call, confirms all units are showing in CAD. * Follows the System Status Management posting plan for EMS to provide EMS coverage by deploying Volusia County EMS units within the dynamic system. Assigns VCEMS units to posting locations based on unit availability. call demand, human factors, and software recommendations to optimize efficient response to calls for service. * When situationally appropriate, geographically align units closer to their home base toward the end-of-shift in an effort to help optimize timely clock out. * Monitors unit time on scene and time at hospital to ensure efficiency of service and availability of units. * Tracks in CAD, out-of-service (OOS) time for fueling, pickups, critical supply restocking, vehicle issues, human factors, or other status changes. * Provide provisional coverage for SSC position when SSC Battalion Chief is away from the console or situationally encumbered. * Administer and facilitate inter-facility transfers. as necessary, under the direction and authority of the Lieutenant Paramedic. * Assigns EMS units to replace placeholder units as available. * Develops, produces. and analyzes reports on data for division director. * Monitors program for compliance with management goals and objectives. * Analyzes data, systems, and policies to maintain program effectiveness and efficiency. * May' train personnel, as appropriate. * May function as a division specialist in a technical area of expertise. * Coordinates operation of program with other divisions, agencies, and services. * May be assigned to other county locations based upon operational needs. * Attends work on a regular and consistent basis. * Must adhere to Federal, State, County and Local ordinances. * Responds to emergency situations. * Performs other duties as assigned Minimum Requirements Graduation from high school or possession of GED, and four (4) years of progressively responsible experience in administrative or technical support. Must possess a valid driver's license at time of appointment Must possess a valid Florida driver's license within 30 days of appointment and maintain thereafter. A comparable amount of education, training and experience may be substituted for the minimum qualifications. Examples of comparable education, training and experience could include: Experience in a 91 1 system as an Emergency Medical Technician, Paramedic or Telecommunicator; or holds a current certification as a Florida Emergency Medical Technician. Paramedic or 911 telecommunicator. Certifications must possess and maintain: * BLS Basic Life Support - American Heart Association (required within I year of hire) * National Incident Management System (NIMS) courses ISI00, IS200, IS700. and IS800 (required within 6 months of hire) Knowledge, Skills & Abilities * Knowledge. experience, and training on the Volusia County Emergency Medical Services (VCEMS) Posting Plan and System Status Management. * Knowledge of procedures, theories, and practices applicable to field of expertise. * Knowledge of a wide range of telecommunications equipment that includes telephones, FCIC Terminal and computer aided dispatch (CAD) system. * Working knowledge of policies and procedures relating to public safety communications. * Ability to exercise judgment and discretion in applying and interpreting policies and procedures. Ability to establish and maintain effective working relationships with other employees, clients, and the general public. * Ability to communicate concisely and effectively. * Ability to carry out oral and written instructions. * Ability to coordinate the work of staff assigned to program. * Ability to work under stressful conditions. * Ability to interact effectively with others. * Must be able to relocate to other county locations based upon operational needs. ADA REQUIREMENTS: Mental Demands: Ability to read and comprehend technical and professional manuals, journals, documents associated with program area: reports. safety instructions, memos, letters and may be required to read and comprehend legal documents and reports. Ability to perform basic mathematical functions. Ability to read maps, layouts, memos, summaries, and evaluations. Ability to write letters, procedures, memos, reports relaying information, ideas. data, and detail. Ability to speak clearly and concisely. Ability to analyze data and develop conclusions. Physical Demands: Sedentary work. Visual acuity of 20/30 vision standard in each eye; if corrective lenses must be used to satisfy 20/30 vision standard. uncorrected vision should be no worse than 20/100 in each eye. Must pass hearing test with less than or equal to 40 decibels in each ear under the frequencies: 2,000 Hz, 3000 Hz and 4000 Hz. Ability to talk, finger dexterity, sit, reach, and grasp. Ability to tolerate long-term sitting and use of computer screen. Ability to staff shifts covering 24 hours per day, seven (7) days per week with a typical shift being twelve (12) hours long. Ability to lift, carry, push and/or pull a minimum of 10 pounds. Environmental Demands: Inside work. Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, local laws.

In this role, you will engage with architects, customers, and other stakeholders to discuss architectural designs and utilize wall or roof panels. You will develop standard product details and produce shop/installation drawings for metal panels in commercial, industrial, and architectural applications. Responsibilities * Understand and support product installation procedures as defined in the scope of work. * Interpret information from internal order acknowledgments and customer-supplied structural or architectural plans. * Comprehend floor plans, elevations, and details from shop drawings, architectural drawings, and product standards. * Coordinate panel analysis with engineering personnel. * Conduct quality checks on peer drawings, customer drawings, and bill of materials. * Review drawings to incorporate customer redline corrections and prepare bill of material lists. * Provide take-offs to verify material orders required by customer service. * Interface with internal and external project stakeholders. * Assist sales staff and customer service with current and future projects. * Support architects and customers with new projects and project-specific questions. * Create submittals for new projects. * Adhere to the Group Code of Conduct and Compliance Policy along with other company policies. Essential Skills * Proficiency in computer-assisted design (CAD) and related software. Experience with Revit is an added benefit. * Ability to identify and solve complex problems. * Excellent verbal and written communication skills. * Creative and analytical skills. * Detail-oriented and accurate. Additional Skills & Qualifications * Architectural or Structural Associate's degree, technical degree, or equivalent related experience. * Ability to read and interpret structural and architectural drawings. * Experience in pre-engineered metal building and/or architectural design. * Construction experience. * Good communication and mathematical skills. * Ability to meet deadlines with minimal supervision. Work Environment This role involves sitting most of the time and working on a computer, with occasional lifting up to 50 lbs. and frequent lifting up to 10 lbs. It may require walking or standing for brief periods. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The work environment is adaptable to enable individuals with disabilities to perform the essential functions. Job Type & Location This is a Contract position based out of Deland, FL. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Deland,FL. Application Deadline This position is anticipated to close on Dec 12, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

The Applications Support Specialist will provide remote and onsite technical support (hardware and software) to the end users of this organization, work on application integrations and support and assist with projects as needed. This is a full-time, hourly position working Monday through Friday from 8:00 am to 5:00 pm. The position is located in Enterprise, FL. Do you believe that every child deserves a healthy, happy, nurturing environment in which to grow? Are you an individual who desires to dedicate your career to enriching the lives of children and families? If so, we look forward to you joining Residing Hope where you can make a positive difference to children and families in need. How We Help Children in Need At Residing Hope, we believe that children and families should be empowered to experience the transforming love of Christ through evidence-based care and holistic services. This is reflected in our work as we care for children in crisis, including those abused, abandoned or neglected. We give love, hope, and a place to live to more than 500 children through group homes, foster care, an independent living program, and specialized therapy. Why Residing Hope? * Competitive insurance plans, including health, dental, vision, life insurances, and more * Work life balance, including flexible scheduling, generous paid time off plans and ten paid holidays per year * Retirement benefits with up to a 5% contribution match * Educational tuition reimbursement and certification incentives * Incredible training opportunities * Discounted tuition rates to our onsite Montessori school What You Need * Bachelors Degree in Information Technology or related field of study and two years experience in IT/Applications support or database management preferred; or any combination of training, education and experience which would provide the required knowledge, abilities and skills to successfully perform in this role. * Knowledge of windows based networks, routers, firewalls, servers, and security software. * Knowledge in Database development, management and maintenance. * Knowledge in web design and development, preferred. * Genuine interest in assisting others with technical problem solving. * Must be able to work long hours during emergencies, system maintenance/upgrades, and at other times when needed. * Must be willing to travel to provide support to our satellite offices throughout Florida. * Must be willing to learn, research and recommend solutions. * Must be able to communicate both written and orally. * Must have strong customer service skills. * Ability to maintain sensitivity to our target populations cultural and socioeconomic characteristics. Essential Duties and Responsibilities * Computer, mobile devices and peripherals setup and installation. * Troubleshoot, maintain and resolve equipment (computers, mobile devices, etc.) and software issues. * Work with IT Applications Support Specialist II to provide Database support to our Development and Finance departments. Assist with queries, forms, periodic letters and general troubleshooting. * Assist in testing new hardware and software prior to implementation. * Maintain an inventory of all IT systems. * Assist IT Applications Support Specialist II in management of Lauris Client Management system. * Provide remote and onsite hardware and software support to satellite offices. * Keep all security fixes and updates applied to equipment and software. * Keep Antivirus software updated on all equipment. * Manage radios, phone systems and spectrum devices * Assist with managing the Access Control systems * Install new software; update existing software and operating systems as needed. * Provide technology training to end users. * Participate in the quality improvement process. * Advise/recommend Information Technology Director on equipment upgrades and improvements in the system. * Perform all other job duties and responsibilities, as assigned. EQUAL EMPLOYMENT OPPORTUNITY We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave (up to 25 days after 3 years of service) * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) Essential Job Functions: * As a member of a multidisciplinary team, provides case management and coaching to all clients in line with the required program model. * Participates in treatment team meetings as scheduled. * Tasks may include locating and coordinating services; implementing interventions; educating clients and the members of their networks; providing direct services in order to maximize community independence; building relationships; modeling behaviors; advocating for rights and preferences; transporting clients; going into clients' homes; building employability and vocational abilities; modeling and teaching ADL skills; promoting wellness behaviors; developing social skills; counseling and advising; building budgeting skills; organizing and coordinating special events, projects, social activities, and outings; and supporting clients so that their quality of life is maximized. * Completes documentation to maintain a permanent record of client activity according to established methods and procedures. * Collaborates with and assists other SMA staff in a supportive case management role including sharing case management duties, actively participating in staff meetings, leading groups, participating in trainings, and sharing resources and information. * Performs miscellaneous job-related duties as assigned. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: High school diploma or GED. Consumer of mental health services currently or in the past preferred, and certification as a Peer Recovery Specialist is preferred. Additional education and/or experience may be required per program requirements. Knowledge/Skills/and Abilities: * Must be knowledgeable and have experience with care of adults with severe and persistent mental illness as well as chemically dependent adults. * Skills and competence to establish supportive trusting relationships and maintain healthy boundaries and respect for client rights and personal preferences. * Knowledge of the characteristics and problems of adults with severe and persistent mental illnesses, and/or chemical dependence. * Knowledge of psychotropic medications and their side effects. * Ability to quickly assess situations and use sound judgment in defusing potentially risk situations. * Ability to identify services needed by clients during the rehabilitation process. * Ability to establish and maintain effective working relationships with other employees, medical and clinical professionals, and the general public. * Ability to prepare clear and concise client documentation/reports. * Ability to handle verbally and /or physically abusive and aggressive persons and utilize aggression control techniques to ensure the safety and well-being of the person, other persons, and employees on the team. * Ability to incorporate cultural and age appropriate care into all aspects of communication and service delivery. * Ability to communicate effectively both orally and in writing with other employees, program staff, persons receiving services, outside organizations, and others. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12 hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary. Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Wire 3 is dedicated to providing affordable, high-speed, and high-bandwidth internet services to households in our local communities. Our mission is to not only deliver the best internet experience in Florida but also provide the exceptional customer care our customers deserve. With cutting-edge fiber optic technology at its core, Wire 3 ensures ultra-fast, reliable connections, minimizing disruptions and maximizing your online experience. Backed by private equity, Wire 3 is on an exciting trajectory of rapid growth. We're actively seeking driven, talented individuals to join our team of passionate and collaborative professionals who share a common vision of excellence. If you're looking to be part of a dynamic and fast-growing organization, we'd love for you to help us continue delivering industry-leading service to our customers. JOB OVERVIEW: Network Administrator specializing in FTTH XGS-PON networks, who will be responsible for operating, maintaining, and improving the network infrastructure that supports Wire 3's residential and business fiber services. You'll work with a mix of active and passive optical networking technologies, manage core and access network devices, and ensure optimal network performance and up time. The position will also assist as necessary with other operational technology, department, and company needs. RESPONSIBILITIES: Administer, monitor and manage the end-to-end FTTH network infrastructure, including, XGS-PON platforms (Nokia Altiplano and potentially others) XGS-PON OLTs, ONTs, aggregation routers. Assist with the management of ancillary systems (DHCP, DNS, etc). Assist with network product decisions. Assist the networking team with setup, configuration, and installation of new FTTH network sites. Assist and support Wire 3 Automations department with OSS layer and automation systems. Assist and support Wire 3 CSR department with advanced troubleshooting and customer problem resolutions. Assist and support Wire 3 OSP and Installation Technicians in troubleshooting. Assist and support Wire 3 IT Department projects. Assist and support Wire 3 Network Department projects. REQUIRED SKILLS / ABILITIES: The ability and willingness to learn on the job. Advanced networking technology stack (Wired and Wireless) knowledge. Analytical mindset with attention to detail (including documentation). Advanced troubleshooting and escalation judgement. Experience with Network transport and routing concepts (BGP peering + routing, MPLS/VPLS, VLAN tagging, IP subnetting, and traffic shaping). Understanding of Overlay/Underlay network concepts Experience with fiber infrastructure management and troubleshooting. Collaborative team player who thrives in a fast-paced, dynamic ISP environment. Ability for self-manage competing priorities and respond quickly to network issues. Knowledge and/or experience with Nokia specific products: Service Routers XGS capable OLT's (including FX, SF, and MF series) Altiplano Familiar with REST API concepts Basic coding skills in Python and/or Javascript Knowledge of and/or experience with Node.js, ELK stack Experience with VM systems including ProxMox EDUCATION / EXPERIENCE: Bachelors Degree or equivalent (Trade and/or Technical school program completion). Experience as a network administrator or engineer in an ISP or fiber carrier environment or large-scale enterprise network. Industry certifications preferred PHYSICAL REQUIREMENTS: Most work performed indoors in a climate-controlled environment, some exposed to outside weather conditions, data center environments, Availability to travel, flexible work hours Active and clean driver's license. BENEFITS: $75,000-$85,000 Company-paid premiums for medical, dental, and vision insurance for you and your dependents Dynamic environment with diverse growth opportunities Emphasis on learning and development to support career and personal growth Work-life balance - 120 hours paid time off (PTO) after 90-day probation period 40 hours of paid sick leave 6 major paid holidays off 401(k) plan with company match. EOE STATEMENT: Wire 3 is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Wire 3 is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Wire 3 are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Wire 3 will not tolerate discrimination or harassment based on any of these characteristics. Wire 3 encourages applicants of all ages.

Working hours Monday - Friday 8:30am - 5:00pm Eastern This is a full-time position that may involve non-standard hours in the event of an emergency. requires working 100% onsite at one of our client sites in Palm Coast, FL (32137) Dress Code: Business casual Who you are Proactive and independent IT technical expert who maintains an onsite presence and representation for IT services acting as the hotel IT engineer for the applications, systems, and infrastructure the company architects, deploys, manages, and maintains. Be the representative for NexusTek at the assigned hotel(s) delivering exceptional customer service and responsiveness. You are a skilled communicator on all levels. Your meticulous attention to detail is shown through your timekeeping, documentation, and execution of the technical work. You know how to: Meet with hotel management team to discuss current issues, ongoing projects, budgetary items. Exercise discretion and independent judgement on significant issues and plans for the hotel assigned. Be a part of the Hotel Management team. Apply unique knowledge and expertise of hotel applications and systems to maintain the highest levels of uptime, availability and performance. Consult with customers (on-site) on all technical support issues - this includes but is not limited to specification of software applications and or equipment requirements. Make independent decisions and recommendations Create VLAN's, port assignments, wireless network design (creation of SSID's and specific subnets). This also includes overall management and troubleshooting of Internet service coming into the hotels. Perform basic switching, firewall, and wireless configuration and troubleshooting. Install, configure, troubleshoot Layer 2 and Layer 3 switches and associated technologies. Install, configure, troubleshoot routers used for internal routing, ISP connectivity and MPLS deployment. Manage and troubleshoot firewalls to include, content filtering rules/whitelisting, IPS/IDS rules/whitelisting, access-list creation, etc. Install, configure, upgrade, and troubleshoot business and enterprise class wireless solutions. Install, configure, upgrade, and troubleshoot in private and public cloud-based networking solutions including but not limited to virtual networks, site to site connectivity, virtual firewalls, and routing tables. Install, configure, upgrade, and troubleshoot business and enterprise class servers including virtualization in single and clustered scenarios using Microsoft and VMware hypervisors. Install, configure, upgrade and troubleshoot business and enterprise class storage systems including but not limited to network attached storage systems. This includes iSCSI and fiber connected systems. Install, configure, upgrade and troubleshoot domain controllers, file servers, print servers, application servers and remote access servers. Manage Microsoft 365 and Entra - account creation, license assignment, etc. Manage local Active directory - account management, permissions, DNS, GPO creation. Troubleshoot highly specialized issues related to hotel systems and applications (PMS, POS, Key, Central Reservations, Credit Cards, Energy Management, etc.). This also includes management of PMS interfaces and some DB administration. Create and manage the on-going technical site documentation. Provide troubleshooting of server OS's, hardware, etc. This also includes the creation of new virtual servers when requested from vendors. Independently perform file/server restoration from nightly backups, in the event of a failure. Work with the hotel engineering staff to test UPS systems and transfer to generator in the event of a power failure. Communicate effectively and you have the ability to provide exceptional customer service to our entire hotel portfolio. Lift up to 20lbs., pulling cable, tying up wires, crawl on floors to reach equipment, and load equipment. You have advanced working knowledge in the following technologies: Microsoft Operations Systems Microsoft Server 2012 - present Workstation/server hardware Peripheral devices including printers and scanners Routers, switches, and firewalls Cloud and virtualization-based technologies Client/Server applications Office 365 (Exchange Online, SharePoint Online, Teams, Azure Active Directory, Intune/Endpoint Manager) Azure IaaS and Azure Virtual Desktop E-mail Spam Security and Filtering Solutions Modern File projects and migrations Microsoft Windows 2012 - present Microsoft Exchange 2010 - present Wireshark, NMAP and SNMP monitoring tools is desirable Mastery of Microsoft Visio for the purpose of documentation is desirable Knowledge of VoIP; position requires support for UC deployments. This includes, but is not limited to VLAN support, routing support and QoS support. Knowledge of the following list below preferred for the candidate: Hospitality driven applications (POS, PMS, Keys, Sales & Marketing Systems, etc.) PCI (Payment Card Industry) Compliance. Advanced understanding of DHCP, DNS, and IP protocols. Pay and Benefits This is a full-time position located in the United States and performed ONSITE. Employees are paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.) In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following: Four weeks of annual accrued PTO Seven paid national holidays Medical, dental, vision options Company-paid life insurance, short and long-term disability Voluntary benefits such as critical illness and accident Voluntary Legal Shield and identity theft protection Discretionary annual 401k match plan Generous employee referral bonus plan Employee Assistance Program Access to over 90,000+ courses in ADP My Learning StandOut employee engagement tools Eligible to apply for a Pluralsight license Eligible to apply for NexusTek Technical Academy or Leadership Academy We're happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time. Interview Process Below is our typical interview process for this role: Application Stage - Woohoo - Thanks for showing interest! Submit your application Complete the Culture Index survey: *************************************************** NOTE: Completing the Culture Index survey is an application requirement. Final candidates who have not completed the survey will not be considered for final selection. Screening Stage - Let's get to know each other! Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the introductory screening 20-minute recruiter screening to introduce you to NexusTek, discuss your qualifications, and answer questions Interview Stage - We'll dive into your experience more in depth 1- hour interview with the Hiring Manager Additional interviews may be added dependent on availability. References: 3 professional references with at least one being someone who directly managed you You are welcome to request additional conversations with team members you didn't get to meet during the process #LI-SH1 NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws NexusTek participates in E-Verify for all US Employees Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team. All communications with NexusTek professionals will only be sent from **************** or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: ****************************************** or ************************************************************************************************************************ Id=19000101_000001&type=MP&lang=en_US #LI-SH1

Working hours Monday - Friday 8:30am - 5:00pm Eastern This is a full-time position that may involve non-standard hours in the event of an emergency. requires working 100% onsite at one of our client sites in Palm Coast, FL (32137) Dress Code: Business casual Who you are Proactive and independent IT technical expert who maintains an onsite presence and representation for IT services acting as the hotel IT engineer for the applications, systems, and infrastructure the company architects, deploys, manages, and maintains. Be the representative for NexusTek at the assigned hotel(s) delivering exceptional customer service and responsiveness. You are a skilled communicator on all levels. Your meticulous attention to detail is shown through your timekeeping, documentation, and execution of the technical work. You know how to: * Meet with hotel management team to discuss current issues, ongoing projects, budgetary items. Exercise discretion and independent judgement on significant issues and plans for the hotel assigned. Be a part of the Hotel Management team. Apply unique knowledge and expertise of hotel applications and systems to maintain the highest levels of uptime, availability and performance. * Consult with customers (on-site) on all technical support issues - this includes but is not limited to specification of software applications and or equipment requirements. Make independent decisions and recommendations * Create VLAN's, port assignments, wireless network design (creation of SSID's and specific subnets). This also includes overall management and troubleshooting of Internet service coming into the hotels. * Perform basic switching, firewall, and wireless configuration and troubleshooting. * Install, configure, troubleshoot Layer 2 and Layer 3 switches and associated technologies. * Install, configure, troubleshoot routers used for internal routing, ISP connectivity and MPLS deployment. * Manage and troubleshoot firewalls to include, content filtering rules/whitelisting, IPS/IDS rules/whitelisting, access-list creation, etc. * Install, configure, upgrade, and troubleshoot business and enterprise class wireless solutions. * Install, configure, upgrade, and troubleshoot in private and public cloud-based networking solutions including but not limited to virtual networks, site to site connectivity, virtual firewalls, and routing tables. * Install, configure, upgrade, and troubleshoot business and enterprise class servers including virtualization in single and clustered scenarios using Microsoft and VMware hypervisors. * Install, configure, upgrade and troubleshoot business and enterprise class storage systems including but not limited to network attached storage systems. This includes iSCSI and fiber connected systems. * Install, configure, upgrade and troubleshoot domain controllers, file servers, print servers, application servers and remote access servers. * Manage Microsoft 365 and Entra - account creation, license assignment, etc. * Manage local Active directory - account management, permissions, DNS, GPO creation. * Troubleshoot highly specialized issues related to hotel systems and applications (PMS, POS, Key, Central Reservations, Credit Cards, Energy Management, etc.). This also includes management of PMS interfaces and some DB administration. * Create and manage the on-going technical site documentation. * Provide troubleshooting of server OS's, hardware, etc. This also includes the creation of new virtual servers when requested from vendors. * Independently perform file/server restoration from nightly backups, in the event of a failure. * Work with the hotel engineering staff to test UPS systems and transfer to generator in the event of a power failure. * Communicate effectively and you have the ability to provide exceptional customer service to our entire hotel portfolio. * Lift up to 20lbs., pulling cable, tying up wires, crawl on floors to reach equipment, and load equipment. You have advanced working knowledge in the following technologies: * Microsoft Operations Systems * Microsoft Server 2012 - present * Workstation/server hardware * Peripheral devices including printers and scanners * Routers, switches, and firewalls * Cloud and virtualization-based technologies * Client/Server applications * Office 365 (Exchange Online, SharePoint Online, Teams, Azure Active Directory, Intune/Endpoint Manager) * Azure IaaS and Azure Virtual Desktop * E-mail Spam Security and Filtering Solutions * Modern File projects and migrations * Microsoft Windows 2012 - present * Microsoft Exchange 2010 - present * Wireshark, NMAP and SNMP monitoring tools is desirable * Mastery of Microsoft Visio for the purpose of documentation is desirable * Knowledge of VoIP; position requires support for UC deployments. This includes, but is not limited to VLAN support, routing support and QoS support. Knowledge of the following list below preferred for the candidate: * Hospitality driven applications (POS, PMS, Keys, Sales & Marketing Systems, etc.) * PCI (Payment Card Industry) Compliance. * Advanced understanding of DHCP, DNS, and IP protocols. Pay and Benefits This is a full-time position located in the United States and performed ONSITE. Employees are paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.) In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following: * Four weeks of annual accrued PTO * Seven paid national holidays * Medical, dental, vision options * Company-paid life insurance, short and long-term disability * Voluntary benefits such as critical illness and accident * Voluntary Legal Shield and identity theft protection * Discretionary annual 401k match plan * Generous employee referral bonus plan * Employee Assistance Program * Access to over 90,000+ courses in ADP My Learning * StandOut employee engagement tools * Eligible to apply for a Pluralsight license * Eligible to apply for NexusTek Technical Academy or Leadership Academy We're happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time. Interview Process Below is our typical interview process for this role: Application Stage - Woohoo - Thanks for showing interest! * Submit your application * Complete the Culture Index survey: *************************************************** * NOTE: Completing the Culture Index survey is an application requirement. Final candidates who have not completed the survey will not be considered for final selection. Screening Stage - Let's get to know each other! * Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the introductory screening * 20-minute recruiter screening to introduce you to NexusTek, discuss your qualifications, and answer questions Interview Stage - We'll dive into your experience more in depth * 1- hour interview with the Hiring Manager * Additional interviews may be added dependent on availability. * References: 3 professional references with at least one being someone who directly managed you * You are welcome to request additional conversations with team members you didn't get to meet during the process #LI-SH1 NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws NexusTek participates in E-Verify for all US Employees Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team. All communications with NexusTek professionals will only be sent from **************** or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: ****************************************** or ************************************************************************************************************************ Id=19000101_000001&type=MP&lang=en_US #LI-SH1

We are seeking an Architectural Drafter to join our Technical Team in a fast-paced manufacturing company. This role requires a detail-oriented and organized individual who can develop standard product details and produce shop/installation drawings of Morin wall and roof metal panels in commercial, industrial, and architectural applications. This position requires close coordination with other departments to ensure our customers receive the highest level of customer service and support that drives and maintains the reputation of our company. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Understand Morin products and installation procedures as defined in the scope of work to provide customers with support. · Interpret information from internal order acknowledgement (products sold) and customer supplied structural and/or architectural plans. · Understand floor plan, elevations, and details per Morin shop drawings, architectural drawings and product standards. · Coordinate panel analysis with Morin engineering personnel. · Conduct quality checks on peer drawings, customer drawings, and bill of materials. · Review drawings to customer redline corrections as needed. · Understand bill of material (BOM) list in company format from final approved set of drawings. · Provide take-offs as read to verify material that will need to be ordered by customer service. · Interface with required internal and external project stakeholders. · Assist sales staff and customer service with current and future projects. · Assist architects and customers with new projects/project specific questions. · Create submittals for new projects. · Follow the Group Code of Conduct and Group Compliance Policy (applicable section 2.1-2.4) along with other applicable company policies. Required Skills/Abilities: · Proficient in computer-assisted design (CAD) and other design, data recording, and analyzation software is a plus. (Revit is an added benefit) · Ability to identify and solve complex problems. · Excellent verbal and written communication skills. · Ability to be both creative and analytical. · Extremely detail-oriented and accurate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exert up to 50 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time and working on a computer but may involve walking or standing for brief periods of time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Travel: Occasional travel may occur for further training or to enhance customer relations. Required Education and Experience: · Architectural / Structural Associate's degree (or higher), technical degree or appropriate level of related experience. · Ability to read and interpret structural and architectural drawings · Previous experience required in pre-engineered metal building and/or architectural design. · Previous experience required in construction · Good communication and mathematical skills · Ability to meet deadlines with minimal supervision Position Type/Expected Hours: This is a full-time position. Typical hours of work are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday 7:00a.m. to 4:00p.m. or as previously determined by the facility. 40 hours per week. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change with proper notice.

Job Title: IT Support Analyst I Job Type: Full-Time Company: Reliance Management Services About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology and thrive in a remote setting, we want to hear from you. Position Summary The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience. Key Responsibilities Install, configure, and upgrade operating systems and business software Set up and support computer hardware, monitors, network equipment, and peripherals Troubleshoot and resolve hardware, software, email, network, and peripheral issues Support users via centralized help desk and provide clear technical guidance Document equipment repairs, installations, and removals Train users on common business applications (e.g., Microsoft Office Suite) Contribute to system planning, hardware/software recommendations, and procedures Stay up to date on technology trends and make proactive suggestions Participation in on-call rotation Maintain user confidentiality and adhere to company protocols Qualifications High school diploma or GED required 2+ years of experience in IT support or related field (or equivalent education and experience) Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed Valid Florida Class E driver's license and clean driving record Strong understanding of computer hardware, networks, and business software Experience supporting users in a professional IT environment Excellent troubleshooting skills and ability to explain complex issues clearly Strong organization, time management, and communication skills Ability to work independently and manage overnight responsibilities effectively Preferred Skills Knowledge of server and network infrastructure Experience with financial or healthcare IT systems Familiarity with modern communication tools and ticketing systems Why Join Us? At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration. Employee Benefits 15 days Paid Time Off (PTO) 8 Paid Holidays Medical, Dental & Vision Insurance Paid Life and AD&D Insurance Employee Assistance Program (EAP) Employee Recognition Programs Corporate Discounts 401(k) Program Employee Referral Bonus Program Equal Opportunity Employment Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.