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  • Senior Executive Support Analyst

    Paypal 4.8company rating

    Remote support specialist job in San Jose, CA

    The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: The Executive Support Team at PayPal is looking for an Executive Support Technician to join our team at our office in San Jose, CA. The Executive Support Team is responsible for delivering timely and efficient VIP support for all technology needs of the PayPal Office of the CEO and Executive Staff. Meet our team: As a member of the Executive Support Team, and the broader End User Experience Team (EUX), you will interface daily with executives, their assistants, employees, and other infrastructure teams and partners Job Description: Essential Responsibilities: * Performs SaaS and enterprise-wide applications assignments using specialized enterprise systems knowledge and developed business expertise * Leads enterprise-wide applications projects and/or programs within PayPal with moderate scope impacting information technology or enterprise systems functions * Analyzes, evaluates, and makes decisions within general parameters under broad supervision * May act as an enterprise systems resource for entry level and developing colleagues Expected Qualifications: * 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications: Your way to impact: The Executive Support Technician role requires someone who is outgoing, has excellent communications skills, enjoys working as part of a team and can successfully multi-task without sacrificing quality in their work. Candidates must be both technically-versed and passionate about providing world class, meticulous customer support. Personality and a strong work ethic are as vital as technical expertise for success in this role. Your day-to-day: In your day-to-day role you will: * Provide local/in-person and remote technical support for Executives, their assistants and other co-workers * Support meetings, including high visibility meetings, such as Board of Directors meetings and quarterly Earnings calls * Lead and assist with root cause analysis to eliminate or mitigate issues * Execute support while keeping security a priority and maintain a high level of confidentiality * Be available for on-call support, for escalated requests occurring during non-business hours (this is on a scheduled rotation.) * Be comfortable with providing support at personal residences if needed. * Be available for travel if needed. What do you need to bring: * Please note, this is an onsite (5 days/week) at the San Jose office. * Must have at least 5+ years of experience working in an IT support function. * Must have at least 2+ years of experience working in an Executive IT support function. * Must have experience providing AV support, including technology deployment, for meetings. * Successful candidates will have strong interpersonal skills, a confident presence, be adept at troubleshooting and prioritizing, and possess exceptional competency in the following platforms and technologies: * Windows OS / MacOS, Apple iOS, iPadOS and Android * SCCM, Jamf, WorkspaceOne * Microsoft Exchange and Office 365 Suite * Ticket Management within ServiceNow * Video/Audio Conferencing, e.g. Microsoft Teams and MTRs, Zoom, WebEx * Remote and/or collaborative web technologies * TCP/IP, DNS, VPN, WIFI * Active Directory, PowerShell, Command Line, Terminal * PC, Mobile, and Network Security * Telecommunications, Printing Preferred Education: * Ideally a B.S. in Computer Science, MIS, CIS, IT, or related field * MCSE or MSTSC, other technical certifications, ITIL certification. Subsidiary: PayPal Travel Percent: 0 * The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: San Jose, California | ($129,500.00 - $191,950.00 Annually) Additional Location(s) | Pay Range: No other locations are assigned to this requisition currently. Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit ******************************* PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit ************************************ For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit ******************************* Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
    $129.5k-192k yearly 22d ago
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  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in San Jose, CA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $48k-72k yearly est. 60d+ ago
  • Service Desk Specialist II

    Astreya 4.3company rating

    Remote support specialist job in Cupertino, CA

    What this Job Entails: The Service Desk Specialist II will support one of Astreya's key clients. The role will be responsible to troubleshoot and fix desktop/ computer hardware and software issues while striving to deliver excellent customer service to the end-user. You need to be an eager learner and put the learning to practice in-line with company and client policies and procedures. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees. Maintain equipment inventory, including processing RMAs and ordering new equipment. Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. Participates in monitoring, updating and maintaining tickets in a defined ticketing system. Responds to tickets, contacts users and plans workload. Update, track and escalate the ticket to appropriate levels/group for resolution as required. Sign off on closed tickets with the user to include follow up specifically to the end user. Provide routine software and hardware troubleshooting support to employees to resolve common IT problems. Engage in support of access to corporate network/wireless and applications both on the network as well as over VPN. Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Ability to work independently with minimal supervision Excellent coordination skills and a team player Ability to identify issues and escalate as needed Excellent written and oral communication skills Strong interpersonal and customer service skills Knowledgeable about hardware, software, and network troubleshooting Understanding of software application use and installation Ability to resolve technical issues under pressure Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $27.24 - $45.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
    $27.2-45.4 hourly Auto-Apply 24d ago
  • Technical Support Engineer, Android/iOS SDK - Pangle

    Tiktok 4.4company rating

    Remote support specialist job in San Jose, CA

    About the team Pangle is the Ad Network of TikTok for Business, connecting worldwide advertisers with 1B+ DAUs through thousands of locally popular publishers. Pangle has established an industry-leading Ad Network in 20+ emerging markets, with proven success in Asia Pacific, the Middle East, and Latin America. Responsibilities: * Provide technical support for cross-functional partners and provide professional troubleshooting solutions to resolve customer issues. * Conduct training sessions and seminars: Assist partners to finish SDK or DSP integration and ensure the normal operation of cooperation. * Assist the business development team in collecting and organizing feedback from developers. Also, feedback should be given to the product managers to help with product feature updates. * Give ad monetization optimization suggestions and share with partners the best practices through data analysis. Also being able to summarize technical documents and FAQs. * Familiar with advertising monetization products, SDK, or Ad exchange platforms.Minimum Qualifications: * Undergraduate/ Postgraduate degree in Computer Science (or equivalent practical experience), with experience as a service-based engineer * Proficient in Android/iOS. Ability to use SQL for data query. Possess a solid programming foundation. * Have good communication skills, logic skills, learning ability, and a strong sense of responsibility; * Be able to adapt to the fast-paced and metrics-driven environment. * Proficiency in Chinese and English is required to collaborate with global partners, including Engineering teams based in Mandarin-speaking regions. These interactions include leading and participating in meetings that are conducted in Chinese as well as corresponding in chat or emails.
    $49k-84k yearly est. 6d ago
  • Rad Tech - $3,068/week - 13 week contract

    Amergis

    Remote support specialist job in San Jose, CA

    The X-Ray Technician / Radiology Technician performs diagnostic procedures and activities to create detailed diagnostic images that aid in the diagnosis and treatment of medical conditions. The X-Ray Technician / Radiology Technician collaborates with members of the radiology and health care team to promote total patient care. Minimum Requirements: + High School diploma or its equivalent certification. + Completion of an accredited radiological technology program, community-based college, or hospital-based program if required by state/contract + State license or certificate where required + Current ARRT certificate preferred + Prefer one-year relevant experience as a radiology technician + Current CPR if applicable + TB questionnaire, PPD or chest x-ray if applicable + Current Health certificate (per contract or state regulation) + Must meet all federal, state and local requirements + Successful completion of new hire training as applicable to job site + Must be at least 18 years of age Position Highlights Position: Rad Tech Location: San Jose, CA Setting: Hospital and/or Outpatient Clinic Start Window: Late February Contract Length: 13 weeks Schedule: 3x12s or 5x8s Rate: $3,068/week Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks + Health, dental, vision, and life insurance + 401(k) savings plan + Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $3.1k weekly 13d ago
  • Application Specialist

    SMC 4.6company rating

    Remote support specialist job in San Jose, CA

    PURPOSE The purpose of the Application Specialist position is to provide technical and sales support to SMC sales personnel, as well as SMC customers and distributors. The Application Specialist will provide project support for their assigned branch. Participate in monthly conference call and provide application success stories Focus on identifying and closing major revenue producing projects Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. Identify all specifications and regulatory needs at the customer level, and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses Document and /or monitor sales activity in SMC's CRM system Assist sales employees in detailed technical presentations to all levels of customers Successfully complete other duties as prescribed by sales management as necessary PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Travel with some extended stay away from home Physically capable of lifting SMC products and displays up to 50 lbs. Varying work hours MINIMUM REQUIREMENTS Bachelor's Degree, or equivalent work experience Minimum of three (3) years Sales and/or technical field experience with SMC or equivalent industry Experience with or knowledge of competitive product and applications Demonstrated ability to size and implement our newest “high tech” products. Extensive SMC Application knowledge Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. Fluid Power Pneumatic Specialist Certification preferred Proficient in the use of computers and ability to learn new programs and tools as required Clean driving record For internal use only: Sales001
    $85k-122k yearly est. 16d ago
  • Field Trial & Greenhouse Evaluation Specialist

    Ohalo

    Remote support specialist job in Watsonville, CA

    Field Trial & Greenhouse Evaluation Specialist Type: Full-time Ohalo is seeking a Field Trial & Greenhouse Evaluation Specialist to lead the design, implementation, and analysis of trials for both true potato seed (TPS) and our Boosted™ development pipeline potatoes. Based in Watsonville, CA, this role will oversee the execution of greenhouse and field evaluations, coordinate small teams or contractors as needed, and work cross-functionally with breeding, product, and data teams to inform pipeline advancement. The ideal candidate is an agronomically skilled, data-savvy team player who thrives in hands-on environments and brings a proactive mindset to experimentation, data collection, and process improvement. Responsibilities: Field & Greenhouse Trial Management Lead the design, setup, and execution of field and greenhouse trials in Watsonville and other regions, with California focus. Manage trial logistics, including planting, maintenance, irrigation, pest management, and harvest activities. Coordinate with small internal teams or seasonal labor as needed for timely execution. Data Collection & Analysis Develop and maintain rigorous phenotypic data collection protocols across crop types and trial stages. Work closely with data science and breeding teams to analyze trial results, extract insights, and contribute to product selection and advancement. Utilize tools such as Excel, R, or Python for basic analysis and data QC; contribute to reporting and interpretation. TPS & Clonal System Evaluation Support the agronomic evaluation of both TPS and clonal systems, with a strong emphasis on practical performance, emergence, uniformity, and yield components. Develop comparative protocols to benchmark true seed against vegetative standards under commercial-like conditions. Process & Protocol Development Document SOPs for trial execution, data management, and environment tracking. Suggest and implement improvements to increase efficiency, reproducibility, and data integrity. Qualifications: Bachelor's or Master's degree in Agronomy, Plant Science, Horticulture, or related field. 3+ years of hands-on experience in field or greenhouse trialing of crops; potato experience preferred. Experience in designing and running replicated trials, including use of statistical tools and data collection platforms. Comfort working independently in outdoor/greenhouse settings and operating agricultural tools and equipment. Strong organizational skills and attention to detail. Preferred Qualifications: Experience working with true potato seed (TPS) or other seed-based propagation systems in solanaceous crops. Proficiency in trial design software or data analysis tools (e.g., R, Python, Excel, FieldBook). Familiarity with environmental monitoring, irrigation control, and controlled-environment agriculture (CEA). The anticipated pay range that we reasonably expect to pay for this role is $80,000 - $115,000 for Watsonville, CA. Individual compensation is based on various factors including experience, education, skillset, and other relevant qualifications. About Ohalo Genetics: Ohalo™ aims to accelerate evolution to unlock nature's potential. Founded in 2019, Ohalo develops novel breeding systems and improved plant varieties that help farmers grow more food with fewer natural resources, increasing the yield, resiliency, and genetic diversity of crops to sustainably feed our population. Ohalo's breakthrough technology, Boosted Breeding™, will usher in a new era of improved productivity to radically transform global agriculture. For more information, visit ************** Notes: If you previously applied for a job at Ohalo Genetics, we encourage you to restate your interest in the position by submitting your application. No visa sponsorship is available for this position at this time. No recruiters, please.
    $80k-115k yearly Auto-Apply 60d+ ago
  • Field Results & Demo Specialist

    Carbon Robotics 3.7company rating

    Remote support specialist job in Salinas, CA

    The Carbon Robotics LaserWeeder™ leverages advanced robotics, computer vision, AI/deep learning, and lasers to eliminate weeds with sub-millimeter accuracy-all without herbicides. This innovative solution reduces environmental impact, promotes soil health, and helps farmers address labor shortages and rising costs. Designed in Seattle and built at our cutting-edge manufacturing facility in Richland, Washington, the LaserWeeder is setting a new standard for automated weed control. With $157 million in funding from prominent investors such as BOND, NVentures (NVIDIA's venture arm), Anthos Capital, Fuse Venture Capital, Ignition Partners, Revolution, Sozo Ventures, and Voyager Capital, Carbon Robotics is driving innovation. As a no-nonsense team with a bias for action, we take pride in executing our ideas. Whether it's designing transformative technology or visiting farms to ensure our products are reliable and safe, we do whatever it takes to deliver for our customers. Working here means tackling big problems with big impact. You'll find opportunities to grow professionally, solve complex challenges, and make meaningful contributions to a mission that matters. At Carbon Robotics, we trust our team to act independently and make practical, real-world decisions. Join us as we innovate, execute, and build the future of farming together. YouTube | X | Instagram | LinkedIn | News Field Results & Demo Specialist Location: Salinas, CA Travel: ~80% About the Role Carbon Robotics is hiring a Field Results & Demo Specialist to operate and demonstrate the LaserWeeder across North America. This is a hands-on, field-focused role supporting customer demos, on-farm evaluations, and industry events. You'll spend most of your time operating the LaserWeeder in real-world conditions, working directly with growers, customers, and partners to showcase how laser weeding fits into farming operations. This role is well-suited for someone with strong equipment experience, a mechanical mindset, and the ability to communicate clearly with a wide range of audiences. What You'll Do Set up and operate the tractor and LaserWeeder during customer demos, on-farm evaluations, and industry events Deliver hands-on demonstrations, clearly explaining laser weeding to customers and partners Run on-farm comparisons of laser weeding versus traditional weed control methods, including documenting field activity and observations Ensure the LaserWeeder is field-ready and professionally represented at all times Work closely with cross-functional teams to support sales, product, and customer success Qualifications & Experience 3+ years of experience operating agricultural equipment and working directly with growers Strong hands-on demo and customer-facing skills, with the ability to clearly explain equipment and answer technical questions Mechanically inclined, with practical experience troubleshooting and maintaining complex agricultural equipment Experience supporting on-farm comparisons, including trial setup, data collection, and field documentation Flexible and adaptable; effective in a fast-paced startup environment About the Role As a Field Research & Demo Specialist at Carbon Robotics, you will play a pivotal role in demonstrating the real-world value of the LaserWeeder. You'll operate the LaserWeeder, collect performance data, and engage directly with farmers, researchers, and industry partners to showcase the machine's effectiveness and economic impact. This role is ideal for someone who is mechanically inclined, self-motivated, and curious about how technology is reshaping agriculture. You'll combine hands-on equipment operation with analytical thinking and strong interpersonal skills to demonstrate how the LaserWeeder performs and delivers value in the field. What You'll Do Conduct Case Studies and Field Trials Operate the LaserWeeder to assess performance in diverse field conditions. Collect and analyze operational and agronomic data to measure weed control effectiveness, yield impact, and labor or chemical savings. Support Sales Through Key Demonstrations Run LaserWeeder demos on customer farms to support sales opportunities. Confidently showcase machine capabilities through hands-on demonstrations. Communicate clearly with farmers and potential customers, adapting to both technical and non-technical audiences. Represent Carbon Robotics at Industry Events Operate and present the LaserWeeder at trade shows, field days, and conferences. Engage with event attendees to communicate the benefits and applications of laser weeding. Ensure machine readiness and a professional presentation at all events. Knowledge, Skills, and Abilities for Success: Deep curiosity about agricultural innovation and the LaserWeeder's impact on modern farming. High mechanical aptitude with hands-on problem-solving ability. Ability to operate tractors and agricultural equipment confidently and safely. Class A driver's license preferred (not required). Strong communication skills - able to connect with growers, researchers, sales teams, and event attendees. Willingness to travel extensively and work independently. Qualifications Education Bachelor's degree in Agricultural Science, Agricultural Engineering, Plant Sciences, Agribusiness, or equivalent hands-on experience. Experience 2+ years of experience working with agricultural machinery, precision agriculture, or field-based research. Comfort operating and maintaining complex agricultural equipment. Demonstrated experience collecting, interpreting, and presenting data from on-farm trials or equipment testing. Skills Strong mechanical aptitude and hands-on problem-solving skills. Proficiency with Excel (or similar tools) for field performance tracking. Excellent verbal communication and presentation skills for engaging with farmers, researchers, and industry professionals. Self-starter who thrives in independent, field-based work environments. Strong attention to detail and commitment to data accuracy. Working Conditions This role requires extensive travel - approximately 80% of the time - across farms, research sites, and events. Old Version: As a Field Research & Demo Specialist at Carbon Robotics you'll assess the performance and operational effectiveness of the LaserWeeder. The successful candidate will be responsible for conducting comprehensive assessments, data analysis, and feasibility studies to evaluate the overall benefits and potential improvements of the LaserWeeder. This role involves designing and executing field trials, collecting and interpreting data, and providing detailed reports on findings. The Field Research & Demo Specialist will work closely with cross-functional teams, particularly the sales team, to deliver precise and actionable data that supports sales efforts in engaging with current and prospective customers. What you'll do: Data Collection and Analysis: Collect and compile comprehensive data on the LaserWeeder and its associated features, with a focus on its impact on agricultural practices and cost analysis. Analyze data to identify trends, strengths, weaknesses, and areas of potential improvement. Cost-Benefit Analysis: Assess the economic and operational benefits, including labor savings, yield improvement, and reduced chemical usage, to determine the overall cost-effectiveness. Report Generation: Prepare clear and comprehensive reports and presentations that summarize findings, methodologies, and recommendations. Communicate complex technical information in an easily understandable manner for stakeholders. Collaboration: Collaborate with cross-functional teams, including sales, engineers, agronomists, and universities, to gather insights and data necessary for analysis. Recommendations: Offer actionable recommendations and insights to help farmers make well-informed choices about implementing the LaserWeeder. Quality Assurance: Ensure the accuracy and reliability of data, calculations, and analysis methods. Market Research: Stay updated on industry trends, pricing, and the competitive landscape for laser weeding technology and similar farming equipment. Evaluate the market demand and potential return on investment for adopting laser weeding machinery. Financial Modeling: Develop financial models to simulate various scenarios and assess the potential outcomes of adopting laser weeding technology. Knowledge, Skills, and Abilities for Success: Bachelor's degree in Plant Sciences, Agricultural Science, Agricultural Economics, Agricultural Business, or a related field. A master's degree is preferred. Familiarity with farm machinery, agricultural technology, and precision agriculture. Excellent communication skills, both written and verbal. Proficiency in data analysis tools and software (e.g., Excel, statistical software). Ability to work independently and as part of a team. Knowledge of agricultural economics and cost-benefit analysis principles is a plus. Experience: Previous experience in agricultural machinery analysis or a related field is advantageous. Experience in conducting cost-effectiveness studies and financial modeling is a plus. Working Conditions: This position will involve a lot of travel to farms to conduct on-site assessments. Travel should be considered as much as 90% of the time. Qualified applicants will receive a short survey after applying to help the team learn more about you. Carbon Robotics follows equitable hiring practices. Flexibility in our hiring process allows hiring of talent at levels different from what are posted. The compensation range outlined is based on a target budgeted base salary. Individual base pay depends on various factors such as relevant experience and skill, Interview assessments and responsibility of role, job duties/requirements. Offers are determined using our equitable hiring practices. Carbon Robotics offers additional compensation in the form of benefits premiums, pre-IPO stock options and On Target Earning commissions for appropriate positions. Base pay ranges are reviewed each year. We are committed to the principle of pay equity - paying employees equitably for similar work. Offers are dependent on someone experience and may be outside of the published range when appropriate. If your skills are above the posted range... Apply! We want to hear from you! Carbon Robotics' base salary pay range:$60,000-$80,000 USD Why would you join Carbon Robotics? Passion for building teams capable of solving uniquely interesting problems. Innovation while disrupting the market is what we do. Profiled in WSJ and Forbes, Carbon Robotics is poised to become the next billion dollar company in the rapidly growing worldwide Ag-Tech industry. We offer competitive compensation and benefits to our full time US based* employees, including: Competitive salaries Pre-IPO Stock Options Generous Benefits: Fully-paid medical, dental, and vision insurance premiums for you and all dependents Choice of PPO or HDHP/HSA Virtual Care - Doctor on Demand Employee Assistance Program Mental Health HRA Restricted Healthcare Travel support Menopause Support Life Insurance Long Term Disability Flexible PTO 401(k) plan Pet Insurance Commuter Benefits Work Culture: Be a part of an inclusive and tight-knit company culture that values innovation and mission-driven success. *Internationally based employees benefits varies & Contractors are not eligible for Carbon Robotics Benefits or Stock Carbon Robotics is building a culture of diversity and inclusion for all. We welcome everyone's voice and believe in open and transparent communication. We believe the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation to which we will build a truly unique environment. We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including potential pregnancy, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability , HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law. #talentacquisition #laserweeding #laserweeder #weedcontrol #agtech #agtechnology #farmtech #robotics #lasers #lasersandrobots #missiondriven #AI #startup #wearehiring #computervision #machinelearning #carbonrobotics
    $60k-80k yearly Auto-Apply 4d ago
  • Network Administrator - Swing Shift

    FII 4.0company rating

    Remote support specialist job in San Jose, CA

    DEPARTMENT: IT Network Administrator CATEGORY: Exempt, Full Time, 100% On-site. Requires flexibility to workday and swing shifts based on operational needs. JOB FUNCTION: The Network Engineer is a critical member of the IT team, responsible for the planning, design, optimization, and daily operational excellence of the company's network architecture. This role involves managing data centers, driving network improvements and standardization, ensuring robust security, and proactively troubleshooting and resolving complex network issues in a timely manner. The Network Engineer will also lead and participate in various network projects and ensure seamless cross-departmental coordination. QUALIFICATIONS: EDUCATION: BA/BS in Information Management, Computer Engineering, Information Technology, or other related fields are required. EXPERIENCE: With 5 to 8 years of relevant experience in network technology, with a proven track record in both network design/implementation and complex troubleshooting. SKILLS: Clear understanding of network architecture design (including WAN and LAN), familiarity with the latest network solutions, and practical experience in the design and implementation of large-scale networks, particularly in the manufacturing sector, is preferred. Good thinking logic and strong architectural design abilities, capable of integrating requirements at various levels to design and standardize solutions. Proficient knowledge and hands-on experience with Fortinet or Palo Alto firewalls are required. Strong knowledge of wireless network technologies and solutions, including experience with platforms such as Cisco WLC, Aruba, or Fortinet wireless. Familiarity with various other network devices and technologies, including routers and switches. Knowledge of Cumulus and Arista switches are preferred. Solid foundational knowledge of networking, including familiarity with the TCP/IP protocol stack, various routing protocols (e.g., OSPF, BGP), switching technologies (e.g., STP, VLAN), and network security principles (e.g., VPNs, segmentation, access control). Demonstrated ability to diagnose and resolve complex network performance and connectivity issues efficiently. Strong learning ability, communication and coordination skills, and a service-oriented mindset; detail-oriented and capable of producing high-quality documentation and verbal communication. Good project management skills and can work under pressure, managing multiple tasks and projects concurrently. Good cross-departmental communication skills, able to coordinate with multiple departments and cross-functional teams to address complex network issues collaboratively. Professional certifications such as CCNP or CCIE are preferred. Perform additional responsibilities as needed to support business objectives. RESPONSIBILITIES: Planning, design, and implementation of the overall company network architecture. Planning, design, and management of data center facilities. Responsible for network improvements, optimization design, and IT network standardization initiatives based on business requirements. Responsible for network architecture design and evaluation required for the deployment of application systems in the factory. Proactively monitor network health and performance, identifying and addressing potential issues before they impact operations. Analyze, diagnose, and resolve complex network and security incidents in a timely and effective manner. Lead and contribute to networking projects from conception to completion. Cross-departmental communication and collaboration with various IT and business units. Responsible for network construction and maintenance in the North America area, ensuring high availability and performance. Salary Range: $100k - $140k based on knowledge, experience, and qualification Shift: Starting at 3:15pm Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
    $100k-140k yearly Auto-Apply 33d ago
  • IT Engineer

    Advanced Micro Devices, Inc. 4.9company rating

    Remote support specialist job in San Jose, CA

    WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. Job Role and Responsibility: Xilinx, Inc., a subsidiary of AMD, Inc., is hiring IT Engineer to Design and develop solutions to complex applications problems, system administration issues, or network concerns. Collaborate with IT team and Business team including architects, developers, and other stakeholders to create intuitive and visually appealing user interfaces for web-based applications. Develop and maintain the front-end of applications using HTML, CSS, JavaScript, and Python-based frameworks. Implement back-end functionality and database integration using Python. Conduct thorough testing and debugging to deliver high-quality and reliable applications. Optimize applications for performance, scalability, and responsiveness. Participate in code reviews and contribute to the improvement of development processes. Research, test, or verify proper functioning of software patches and fixes. Ensure seamless communication between the front-end and back-end components of applications. Utilize knowledge of computers and electronics, including circuit boards, processors, chips, and electronic equipment, as well as knowledge of design techniques, tools, and principles. Apply knowledge of engineering principles, best practices, and technologies to the design, development, and testing of various company proprietary products. Multiple openings. Qualified applicants click "APPLY NOW" button to apply online. Travel required: NO Qualifications: Degree required Master's degree or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering, or related field. Qualifications: Amount and type of experience required: One (1) year of experience in the job offered or closely related engineering role. Specific skills required: The following skills are required: Position requires experience in the following: * HTML, CSS, or JavaScript; * Python-based frameworks (Django or Flask); * Back-end development with Python; * UI frameworks such as Bootstrap, React, or Angular; * Git; * Software debugging (mac OS, Linux, or Unix); * Object Oriented design; and * Data structures. Experience may be gained through graduate-level coursework, research, or internship experience. #LI-AM4 Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here. This posting is for an existing vacancy.
    $120k-158k yearly est. 4d ago
  • Network Administrator - Swing Shift

    Foxconn Industrial Internet-FII

    Remote support specialist job in San Jose, CA

    JOB DESCRIPTION DEPARTMENT: IT Network Administrator CATEGORY: Exempt, Full Time, 100% On-site. Requires flexibility to workday and swing shifts based on operational needs. JOB FUNCTION: The Network Engineer is a critical member of the IT team, responsible for the planning, design, optimization, and daily operational excellence of the company's network architecture. This role involves managing data centers, driving network improvements and standardization, ensuring robust security, and proactively troubleshooting and resolving complex network issues in a timely manner. The Network Engineer will also lead and participate in various network projects and ensure seamless cross-departmental coordination. QUALIFICATIONS: EDUCATION: BA/BS in Information Management, Computer Engineering, Information Technology, or other related fields are required. EXPERIENCE: With 5 to 8 years of relevant experience in network technology, with a proven track record in both network design/implementation and complex troubleshooting. SKILLS: Clear understanding of network architecture design (including WAN and LAN), familiarity with the latest network solutions, and practical experience in the design and implementation of large-scale networks, particularly in the manufacturing sector, is preferred. Good thinking logic and strong architectural design abilities, capable of integrating requirements at various levels to design and standardize solutions. Proficient knowledge and hands-on experience with Fortinet or Palo Alto firewalls are required. Strong knowledge of wireless network technologies and solutions, including experience with platforms such as Cisco WLC, Aruba, or Fortinet wireless. Familiarity with various other network devices and technologies, including routers and switches. Knowledge of Cumulus and Arista switches are preferred. Solid foundational knowledge of networking, including familiarity with the TCP/IP protocol stack, various routing protocols (e.g., OSPF, BGP), switching technologies (e.g., STP, VLAN), and network security principles (e.g., VPNs, segmentation, access control). Demonstrated ability to diagnose and resolve complex network performance and connectivity issues efficiently. Strong learning ability, communication and coordination skills, and a service-oriented mindset; detail-oriented and capable of producing high-quality documentation and verbal communication. Good project management skills and can work under pressure, managing multiple tasks and projects concurrently. Good cross-departmental communication skills, able to coordinate with multiple departments and cross-functional teams to address complex network issues collaboratively. Professional certifications such as CCNP or CCIE are preferred. Perform additional responsibilities as needed to support business objectives. RESPONSIBILITIES: Planning, design, and implementation of the overall company network architecture. Planning, design, and management of data center facilities. Responsible for network improvements, optimization design, and IT network standardization initiatives based on business requirements. Responsible for network architecture design and evaluation required for the deployment of application systems in the factory. Proactively monitor network health and performance, identifying and addressing potential issues before they impact operations. Analyze, diagnose, and resolve complex network and security incidents in a timely and effective manner. Lead and contribute to networking projects from conception to completion. Cross-departmental communication and collaboration with various IT and business units. Responsible for network construction and maintenance in the North America area, ensuring high availability and performance. Salary Range: $100k - $140k based on knowledge, experience, and qualification Shift: Starting at 3:15pm Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Powered by JazzHR 7bZj1G2kvK
    $100k-140k yearly 16d ago
  • IT Support Engineer

    Muon Space

    Remote support specialist job in San Jose, CA

    About the Role This role is ideal for a motivated individual who is passionate about technology and helping people. As the first point of contact for our support desk, you will ensure the seamless daily operation of end-user tools and provide a welcoming, efficient experience for every employee. You will focus on the fundamental building blocks of IT: hardware readiness, user access, and reliable troubleshooting. Responsibilities * User Support & First-Level Troubleshooting * Provide friendly, responsive first-level technical support to end-users across Windows, mac OS, Linux, and mobile devices. * Resolve common IT issues related to hardware, software, and connectivity (Wi-Fi, printing, peripherals) to ensure minimal downtime for staff. * Triage incoming tickets and escalating more complex issues to Senior Engineers when necessary. * User Lifecycle (Onboarding & Offboarding) * Onboarding: Execute the end-to-end technical setup for new hires, including hardware provisioning, account creation, and initial IT orientation. * Offboarding: Securely manage the departure process by deactivating accounts, reclaiming hardware, and ensuring company data is protected. * Coordinate with HR to ensure all new employees are "Day 1 Ready" with the correct access and equipment. * Endpoint & Asset Management * Assist in the maintenance and setup of laptops, desktops, and mobile devices. * Perform basic software installations and OS updates in line with company security standards. * Maintain an accurate asset inventory, tracking the lifecycle of hardware from storage to deployment to retirement. * Identity & Access Basics * Perform routine user management tasks in Okta and Google Admin Console (e.g., password resets, group memberships, and MFA resets). * Support users with basic Single Sign-On (SSO) login issues and account lockouts. * Ensure all user access follows established security "least-privilege" protocols. * Google Workspace & App Support * Handle daily administration within Google Workspace (Gmail, Drive, Calendar). * Help users troubleshoot "how-to" questions and basic configuration issues within the Google suite and other core company SaaS apps. * Setup new groups and shared drives. * Documentation & Training * Create and update "Simple Start" guides to help end-users help themselves. * Maintain clear, detailed notes within the ticketing system to build a reliable history of technical issues and solutions. Qualifications * Experience * 2-4 years of experience in an IT support role, customer service environment, or a relevant technical internship. * Familiarity with the basics of Google Workspace and Microsoft 365. * Basic understanding of how a business network functions (connecting to Wi-Fi, using a VPN). * Technical Skills * Fundamental proficiency in troubleshooting Windows 11 and mac OS. * Exposure to (or a strong desire to learn) endpoint tools like Workspace One. * Ability to physically set up workstations (monitors, docks, cabling). * Soft Skills * Empathy & Patience: The ability to stay calm and helpful when users are frustrated. * Reliability: Strong attention to detail, especially regarding the repetitive but critical steps of onboarding/offboarding. * Communication: Clear verbal and written skills for explaining technical steps to non-technical coworkers. * Curiosity: A proactive "learner" mindset-constantly looking for the "why" behind a problem. Salary The salary range for this role is $110,000 - $140,000, plus a competitive equity grant and comprehensive benefits package. Final compensation will be determined based on skills, qualifications, experience, and geographic location as assessed during the interview process. About Muon Space Founded in 2021, Muon Space is an end-to-end Space Systems Provider that designs, builds, and operates LEO satellite constellations delivering mission-critical data. Our revolutionary, integrated technology stack enables customers to optimize every dimension of their missions for faster time-to-orbit and superior constellation remote sensing performance. Our state-of-the-art facility in the heart of Silicon Valley is optimized for manufacturing spacecraft and rapid, flexible payload integration at scale. From climate monitoring to national security, Muon Space is dedicated to delivering Earth Intelligence for a safer and more resilient world. Taking Care of Our Team At Muon salary is only part of our total compensation package. In addition to salary, full-time employees receive equity compensation as well as benefits including medical, dental, and vision insurance, a 401k retirement plan, short & long term disability and life insurance. We also offer three weeks paid vacation for new employees, along with 12 paid holidays, unlimited sick time and paid parental leave. Our mission embraces the entire planet and we believe our team should too. Muon is dedicated to creating a diverse and dynamic company and workforce. We believe in equal employment opportunity regardless of race, color, ancestry, religion, sex, age, national origin, citizenship, sexual orientation, marital status, disability, or gender identity. We value diversity in the workplace, and that starts with our applicants. We encourage you to apply, even if you don't check all the boxes, and we look forward to reviewing your application! In addition, if you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know. ITAR/EAR Requirements This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. The Company may, for legitimate business reasons, decline to pursue any export licensing process.
    $110k-140k yearly Auto-Apply 34d ago
  • Network Support Technician

    Inserso 4.3company rating

    Remote support specialist job in San Jose, CA

    Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Preferred Skills/Experience: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job. Salary Range: $55,000 - $72,000 The annual base salary range considers additional factors including, but not limited to, knowledge, skills, and abilities; relevant experience; education; certifications; and geographic location. Inserso cares about the health and wellbeing of its employees and their families. In addition to base salary and dependent upon your employment status, Inserso provides a comprehensive benefits package, to include Health Insurance; Short and Long-Term Disability; Life and AD&D Insurance; 401(k); Company-Paid Holidays; and Paid Time Off (PTO) for vacation/personal matters.
    $55k-72k yearly 43d ago
  • Technical Support Engineer

    Nexthop Systems Inc.

    Remote support specialist job in San Jose, CA

    : Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure. Job Responsibilities: Deliver exceptional customer experiences by providing timely and effective support Troubleshoot complex and dynamic customer environments, diagnosing and resolving technical issues Maintain clear and consistent communication with both external customers and internal teams Develop deep expertise in our products and solutions, understanding customer usage patterns Collaborate closely with Software and Hardware Engineering teams to diagnose issues, propose workarounds, and implement resolutions Respond to customer inquiries and questions across various communication channels (chat, phone, web) Meticulously track customer cases and prioritize them based on classification and urgency Provide timely workarounds and resolutions to customer issues, adhering to established service level agreements Track and report metrics and strive for continuous improvement Required to be part of an on-call rotation schedule to ensure 24/7 support coverage Qualifications: We're seeking individuals who thrive in a fast-paced, collaborative startup and possess exceptional problem-solving skills and a strong aptitude for taking initiative and learning. Additionally we value individuals who practice and instill customer empathy. The following skills are essential for this role: Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering or a related field Minimum 10 years of experience in technical support roles Leadership roles require 15+ years of experience in support environments Proficient in networking protocols such as BGP, OSPF, VxLAN and data center technologies Proficient in networking technologies software with hands-on experience across diverse Network Operating Systems (NOS) such as IOS, IOS-XR, EOS, and Junos Experience with SONiC (Software for Open Networking in the Cloud) or any Open source OS is highly desirable Proven ability to effectively debug and troubleshoot complex networking issues. Significant experience in DevOps, Network Operations, or Network Engineering within a cloud provider or enterprise-level team Why Us: Our company bolsters all the advantages of working at a startup with the expertise of a seasoned team who have successfully built startups into thriving companies. Here you'll have the unique opportunity to collaborate and learn from top-tier engineers, while still working on mission critical projects. If you are excited to learn, solve hard problems at the forefront of computer systems, and be a part of shaping a burgeoning company, this is the place for you.
    $86k-129k yearly est. 60d+ ago
  • Technical Support Engineer - INTL India

    Insight Global

    Remote support specialist job in San Jose, CA

    -Analyze, improve, and understand the workings of a Cloud Native Automated Quoting engine and become a technical guide to the team to ensure efficient performance -Handle a variety of technical support problems-from simple application or network configuration fixes to very sophisticated problem solving and problem resolution. -Participate in the effort of crafting the architecture and design of AutoQuote solutions by actively helping the team in choosing the right technology, methodology and solving technical problems. -Examine existing systems, identifying flaws, and crafting solutions to improve service uptime and time-to-resolve through monitoring and automated remediation -Fix and resolve issues related to the cloud services; implement long term fixes and automation to avoid repeat failures in the future. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -BS degree in Computer Information Systems or related technical field involving information systems. -Good communication skills: Ability to effectively communicate sophisticated technical concepts to both technical and non-technical customers in a clear and concise manner. -Excellent presentation skills: Proficiency in delivering engaging and educational presentations to diverse audiences, showcasing technical solutions and project updates. -Documentation expertise: Ability to create comprehensive technical documentation, including system diagrams, implementation plans, and user guides, with attention to detail and clarity. -Client interaction: Experience in interacting with clients or end-users, actively listening to their needs, and providing appropriate technical solutions, while adapting communication style to suit different audiences. -Problem-solving orientation: Strong analytical and problem-solving skills, enabling the identification and resolution of technical issues in a timely manner, while effectively communicating the solution to relevant customers. -Cloud platforms: Experience with one of AWS, GCP and/or Azure cloud. Experience with micro-services and containers (Docker, Heroku). -Knowledge and/or experience of python and python rest frameworks -Continuous learning: Dedication to staying updated with the newest technologies, industry trends, and standard processes, and ability to share acquired knowledge with the team. -Strong scripting and test automation abilities
    $86k-129k yearly est. 5d ago
  • Technical Support Engineer

    Vivotek USA

    Remote support specialist job in San Jose, CA

    VIVOTEK USA Inc. (TAIEX: 3454), founded in Taiwan in 2000, is a global, technology-driven IP surveillance solutions provider that aims to provide the most trusted intelligent surveillance solutions to society. Due to the company's expansive technological capabilities in image, audio and AI, system integrators count on VIVOTEK to address end users' needs for intelligent security, control, and management solutions. The company specializes in IP cameras, video management software, and edge AI video analytics. VIVOTEK has formed strategic alliances worldwide and works with over 180 authorized distributors across more than one hundred countries, with regional offices in U.S., Netherlands, India, Mexico, and Japan. In 2017, the company joined Delta Group, a global leader in power and thermal management solutions, to serve as the security and intelligence core for the Delta Building Automation Business. Job Title: Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business grow. Providing customers with good services is the core philosophy and within our gene. The individual will support the team with the customer's technical issues via phone call, e-mail, remote session or on-site support. Technical Support Engineer is responsible for handling advanced technical issues, or cases in critical situations. They may take over cases from junior support engineer. Responsibilities: Responsible for handling advanced technical issues including but not limited in hardware, software and cloud. Assist junior support engineer to troubleshooting Understanding how customers are using our product, what is their system architecture and propose solutions to optimize customer's system. Creating/maintaining knowledge base/how to article/instruction for the product, to provide better customer to the customer. Take customer satisfaction as a priority, support TSE team leader review and improve support processes to enhance efficiency and effectiveness. Other duties as assigned. Qualifications: 5+ years of experience in CCTV/video security equipment industry Bachelor's degree in computer programming, audio/visual or related field. Excellent technical experience of higher-end CCTV, Access Control systems, VSaaS, VMS and other security equipment Excellent customer-centric mindset with problem-solving abilities. With accountability, follow up items until it is complete. With accountability, follow up items until it is complete. Position requires to be onsite. Additional duties relating to the job may be added at the Manager's discretionary. Benefits: Comprehensive training and ongoing professional development opportunities. Health insurance, retirement plans, and other benefits. Opportunities for career advancement and growth within the company. Positive and collaborative work environment with a supportive team culture. If you are passionate about being technical and enjoy building relations with customers, we encourage you to apply for this exciting opportunity to join our dynamic team. Please submit your resume outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!
    $86k-129k yearly est. 60d+ ago
  • Cisco ISE - Network Administrator

    Ventures Unlimited

    Remote support specialist job in San Jose, CA

    Ventures Unlimited is a service centric organization. Our success begins with our ability to apply our relationships, leverage technologies, and identify talent - often in combination - to an endless array of real-world customer needs Title : Cisco ISE - Network Administrator Location : San Jose, CA Duration: Full Time Job Description : • Cisco ISE experience, plus AAA in general, familiarity/experience with ACS a big plus • Networking background, Familiarity with RADIUS and 802.1x • Scripting and automation, perl, python, Unix/Linux • Experience with Virtual Machine • Data analytics, splunk experience • Analytical and troubleshooting skills • Takes initiative and works with minimum supervision. Note: Cisco Identity Services Engine (ISE) is a network administration product that enables the creation and enforcement of security and access policies for endpoint devices connected to the company's routers and switches. The purpose is to simplify identity management across diverse devices and applications. Thanks & Regards Rahul Kumar Additional Information Contact "Rahul Kumar" for more details at ************ Ext:157
    $75k-101k yearly est. 60d+ ago
  • Engineer Computer Systems Support

    Tata Consulting Services 4.3company rating

    Remote support specialist job in San Jose, CA

    NodeJs/ ReactJS Must Have Technical/Functional Skills Node JS experience, very strong ReactJS experience Able to clear a coding round Roles & Responsibilities Front End UI -with ReactJS/HTML exp is must. Full Stack NodeJs experience is a must. Experience 3-5 years. 1. Should be good in Basic and Advanced(ES6) JavaScript concepts. 2. Apply the knowledge of #1 in problem solving. 3. CSS3/HTML5, how they work. 4. ReactJS 17(released in October 2020) or above with hands on experience on Hooks concepts. Salary Range- $100,000-$105,000 a year #LI-SP3 #LI-VX1
    $100k-105k yearly 21d ago
  • Network Administrator

    Sonsoft 3.7company rating

    Remote support specialist job in San Jose, CA

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description => At least 7 years of experience in Business Process Consulting, problem definition, Architecture/Design/Detailing of Processes => 5 years of experience as Network administrator => Cisco Certified Network Associate => Cisco Certified Network Professionals => Network design experience - LAN, WAN and Wireless => Advanced understanding and experience with Enterprise Network Infrastructure and Topology • WAN, LAN, Wireless, Firewall, Proxy Services, Routing and Switching, Application Load Balancing, WAN Acceleration, etc • Understanding of OSI model. • Ability to perform packet capture and analysis • Understanding of common protocols (routing) - their functions, port nos., acronyms etc. • Understanding of private and Public IP addressing • Experience in Network monitoring tools, e.g. Netcool, Jolata, EMC Smarts, IPAM (e.g. Infoblox) etc… • Authentication and Encryption methods used in wireless in enterprise environments. • Experience in setting up wireless from a security perspective in a highly sensitive enterprise space => Strong communication skills required (oral and written) => Analytical and Communication skills => project and talent management => Experience with project management => Experience and desire to work in a management consulting environment that requires regular travel Qualifications --> Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. --> At least 7 years of experience in IT Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
    $74k-94k yearly est. 60d+ ago
  • Peer Support Specialist - Mental Health 194

    Main Template

    Remote support specialist job in Santa Cruz, CA

    We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Short-Hour | AM | Shifts: 8:00 AM - 4:30 PM | Days: Saturday & Sunday Expected starting wage range is $21.38 - $25.76. $500.00 sign on bonus. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) High School Diploma or GED Peer Certification must be maintained throughout employment California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to date of hire and maintained throughout employment. Experience as a beneficiary of the Behavioral Health system of care What's In It for You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Santa Cruz County Psychiatric Health Facility (PHF) is a 16-bed locked acute psychiatric inpatient program for adults aged 18+, diagnosed with serious mental illness (SMI), experiencing a mental health emergency and require intensive treatment and support. EOE AA M/F/V/Disability *May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
    $21.4-25.8 hourly 15d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Salinas, CA?

The average remote support specialist in Salinas, CA earns between $37,000 and $93,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Salinas, CA

$59,000
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