Remote support specialist jobs in Texas City, TX - 436 jobs
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Deskside Support Specialist
Desktop Support Consultant
Technical Product Support Specialist
Digilock
Remote support specialist job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product SupportSpecialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 3d ago
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Field Support Technician
Jobster LLC
Remote support specialist job in Houston, TX
**Responsibilities:**
- Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager.
- Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems.
- Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment.
- Collaborate with production engineers to ensure proper instrument data transfer and collection.
- Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications.
- Train crew members on electrical topics such as safety, maintenance, and operation.
- Perform on-call work during off-hours as necessary.
- Adhere to safe and compliant working procedures.
**Requirements:**
- High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred.
- 5+ years of experience in a similar role, with a strong emphasis on troubleshooting.
- Previous long-term employment history.
- Experience in the marine industry and dredging projects is highly preferred.
- Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams.
- Experience in installing and maintaining electrical systems.
- Ability to take initiative, work independently, make decisions, and develop recommendations.
- Strong interpersonal skills to build effective working relationships both internally and externally.
- Must be willing to travel 100% within the USA and occasionally out of the country.
$42k-60k yearly est. 2d ago
IT Help Desk (On-Site)
Third Coast Bank 4.1
Remote support specialist job in Humble, TX
IT Help Desk Department: IT Manager: IT Manager This position will provide first level contact and provide resolutions to Bank IT issues. This position will manage multiple calls with help-desk software and resolve/assign tickets.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Fully support, configure, maintain and upgrade Bank's networks and in house servers
* Properly escalate unresolved queries to the next level of support
* Track, route and redirect problems to correct resources
* Configured and set up workstations and laptops in accordance with the Banks policy
* Maintained Active Directory, create and delete user accounts, and assigned different rights to users and groups within Bank operating systems
* Create the Active Directory structure and mapped connections to printers and other peripheral devices
* Create static IP addresses to specific computers and maintained records of all machines going to different users
* Assist with assigning IP Addresses and re-imaging PCs, Laptops, and all other types of equipment
* Monitor servers and Bank systems. Provide support to Branch and mobile device users
* Analyze and provided troubleshooting on software and hardware issues
* Resolve issues pertaining to computer workstation and network configuration.
* Respond to a variety of queries pertinent to software, hardware, email configurations, computer-related questions, etc.
* Install operating systems, software, antiviruses and patches.
* Provide on-site support in Branch locations during startup/shut down to Bank standard operating systems and procedures, expediting issue resolution to ensure successful project outcomes
* Conduct troubleshooting for installation of hardware/software, desktops, docking stations, laptops, VPN configuration, and NIC cards to enhance network connectivity and minimize down time.
* Collaborate with Bank vendors/developers to plan and implement software releases, effectively communicating changes and providing expanded internal and external customer support
* Analyzed data while listening and speaking directly to vendors, employees, clients, and customers to construct written recommendations and resolutions.
* Compose and maintain technical documentation to expand knowledge base and provide resources for product support across all platforms.
* Document and maintained I.T. processes and enforce network policies and procedures
* Specify system requirements and design solutions
* Research and make recommendations on server system administration
Supervisory Responsibility
This position has no supervisory responsibilities.
Position Type:
This position is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm.
Travel:
Travel is expected for this position.
Work Environment:
This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers.
Physical Demands:
This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
Mental Demands:
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.
Education and Experience:
* BS degree in Information Technology, Computer Science or equivalent
* Proven working experience in providing help desk support
* Working knowledge of help desk software, databases and remote control
* Strong client-facing and communication skills
* Advanced troubleshooting and multi-tasking skills
* Customer service orientation
$36k-70k yearly est. 7d ago
Disclosure and Lock Desk Specialist
First Service Credit Union 3.9
Remote support specialist job in Houston, TX
Role: The Disclosure and Lock Desk Specialist serves as a disclosure and lock ambassador to MLO and processors through being able to deliver Loan Estimates and comply with Regulation Z in a timely manner this role call efforts, must have a strong desire to achieve top results, be self-motivated and dependable. Act as a trusted advisor by offering credit union products that will add value to the member's overall financial experience.
Essential Functions & Responsibilities:
Conduct a high volume of contact with the Mortgage Loan Processor and the Mortgage Loan Officer. Assist in making sure that we are able to get the member through the initial process as quickly and efficient as possible.
Assist members with loan preliminary disclosure process and the orders of the title, survey, and appraisal. Follow up throughout the entire process to answer product and services questions.
Maintain activity records and reports to immediate supervisor on a weekly basis.
Lock the loans with First Service Credit Union or Investor in a timely manner so that COC disclosures can be sent in timely manner.
Maintain usage proficiency on all member-related third-party systems and software including the maintenance of member records. These systems include but are not limited to member check ordering, Debit card ordering and maintenance, account and identity verification, etc.
Perform other job duties as assigned.
Performance Measurements:
Possess complete and accurate knowledge of all credit union products, services, policies and procedures.
Knowledgeable and proficient in placing orders for loans for the different products. Also, have proficiency in identification of items needed to meet regulatory requirements on all loans.
Knowledgeable and proficient in the loan application workflow, loan products, rates and terms, and good understanding of our underwriting guidelines. Also, have proficiency in reviewing credit reports, loan applications, real estate contract for accuracy.
Accurately and efficiently complete all preliminary disclosures related to the mortgage loan within the three-day requirement.
Must be available to assist the Mortgage Loan Officer's or Mortgage Processor's for back-up as requested by management.
Refer and cross-sell credit union products and services to meet member needs and individual goals.
Able to lock loans in a timely manner when requested. Must also be able to follow guidelines to make sure, that the correct rates are being given.
Knowledge and Skills:
Experience: More than three years of similar or related experience.
Education: High School diploma or equivalent required Must be knowledgeable of Regulation Z and CFPB regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills:
- NMLS required
- Ability to be a self-starter and ability to manage their time effectively.
- The ability to effectively communicate with all levels of the organization and to outside parties.
- Analytical ability to quickly assess member's financial needs and offer solutions with excellent product and service sales skills.
- Must have a proactive attitude toward members, supervisors, co-workers and the credit union.
- Must be proficient in Microsoft Office products, including but not limited to Word, Excel, email and Outlook.
- Willingness to attend training seminars and meetings outside normal working hours.
- Proficient in Ellie Mae Encompass.
Physical Requirements:
While performing the duties of the job, the employee is regularly required to:
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
$43k-55k yearly est. 32d ago
DESKSIDE SUPPORT
Artech Information System 4.8
Remote support specialist job in Houston, TX
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Here are the details
Job Title: Deskside Support Representative Distributed Client Services
Location:Houstan,TX
Duration: 12 + Months (with possible extension)
Job Description:
Skills Required deskside support technician with at least 3 years experience.
This individual needs to be proficient supporting clients in an Client based Win 7 environment. This model is dispatch to clients desks as well as walk up support. Trade Floor, Mac & mobility device support helpfull but not required. Excellent customer satisfaction skills required and trade floor experience helpful
Additional Information
For more information, Please contact
Shubham
************
$43k-56k yearly est. 2d ago
IT Operations Specialist
Depelchin Children's Center 3.8
Remote support specialist job in Houston, TX
The IT Operations Specialist is responsible for the physical handling, organization, and lifecycle management of IT equipment. Responsibilities includes receiving and unpacking new inventory equipment, labeling and tagging assets, moving and organizing equipment within designated storage areas, and preparing devices for deployment or disposal. The position plays a key role in maintaining accurate and efficient asset records, ensuring proper equipment handling, and upholding IT asset management standards and procedures.
Primary Responsibilities:
Unbox and inspect incoming IT equipment (e.g., laptops, desktops, monitors, printers, networking gear).
Verify delivery contents against purchase orders and report discrepancies.
Label and tag equipment with asset tracking identifiers.
Physically organize and store IT equipment in designated locations, ensuring proper safety and accessibility.
Maintain cleanliness and orderliness of IT storage areas.
Track asset locations using inventory management systems or spreadsheets.
Prepare IT equipment for deployment to end users, including kitting (e.g., mouse, keyboard, cables).
Retrieve decommissioned or surplus hardware from workstations or departments.
Ensure secure handling of sensitive or high-value hardware.
Prepare outdated or non-functional IT assets for proper disposal or recycling, following organizational and regulatory policies.
Remove storage devices (e.g., hard drives) for secure data destruction when required.
Maintain documentation for disposed or retired assets.
Collaborate with IT support staff to coordinate equipment needs and deployments.
Assist with hardware troubleshooting or set-up during deployments or refresh cycles.
Maintain accurate inventory records and assist with periodic audits.
Required Qualifications:
High school diploma or equivalent (GED).
Experience with basic IT hardware and peripherals.
Preferred Qualifications:
Experience in a warehouse, IT support, or logistics role.
Experience with inventory management systems.
Technical certifications (e.g., CompTIA A+, ITIL Foundation, etc.).
Knowledge, Skills, and Abilities:
Basic understanding of computer hardware components.
Ability to use asset management or ticketing systems.
Strong communication and teamwork skills.
Commitment to handling equipment securely and responsibly.
Work Conditions:
Environment: Office
Range of Schedule: Mon - Fri, 7:00 am to 8:00 pm
Travel: None
DePelchin is Proud to be an Equal Opportunity Workplace.
DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.
$48k-58k yearly est. Auto-Apply 5d ago
QUVA: Technical Operations Production Support Specialist
Elevated Resources
Remote support specialist job in Sugar Land, TX
This position provides hands on support in driving continuous process improvement in sterile to sterile compounding operations. This individual will interact continuously with compounders and other support functions in helping identify opportunities for improving flow of products and materials throughout a scheduled week in order to absorb changes in production dynamics and scheduling that drive inefficiencies and potentially contribute to process variances to minimize impact on customer commitments. This individual will also serve as the subject matter expert for compounding techniques, training, and new process introductions as well as represent operations in approving batch record templates and BOMs.
Responsibilities may include:
Report directly to the Director, Technical Operations with minimal supervision supporting daily production operations at the Sugar Land facility to minimize impact of routine schedule changes on weekly customer commitments.
Serve as the subject matter expert in the flow of production materials, components, and equipment to streamline production operations on a weekly basis.
Evaluate product codes and various process types to identify opportunities for campaign manufacturing that would help absorb impact of routine changes in production dynamics.
Provide compounder training support to Operations department Engage with Pharmacy Services, Quality, and Operations, to develop batch record templates and BOMs for
routine production Generate change control documentation as necessary to support introduction of new products or process improvements
Support the development and update of Standard Operating Procedures required to implement new products or process and/or process improvements
Develop knowledge transfer plans and training strategies for new processes or process improvements from Technical Operations to routine production personnel and oversee the lifecycle of these changes
Develop and implement production support programs that help ensure compliance to industry standards while at the same time streamline process efficiencies such as balance and weight calibrations.
Represent the operations function in investigation and documentation of process related Notice of Events (NOEs) and Variances as required
Provide experienced input for continued process improvement initiatives.
Provide Quality Partners, Commercial Operations, and Executive Management visibility of shop floor concerns related to routine production performance concerns
$53k-95k yearly est. 60d+ ago
Deskside Support Specialist
Nexpera LLC
Remote support specialist job in Houston, TX
Job Description
About Us:
NEXPERA leads the way in sulfuric acid and potassium hydroxide regeneration, offering a comprehensive range of products and services that optimize processes, minimize environmental impact, and allow our partners to focus on their core operations. With the industry's largest facility network, we ensure unmatched reliability and drive innovation across the industrial landscape. In addition, we provide an unmatched array of sulfur-based chemicals and related services to a diverse set of industries.
Position Purpose
We are seeking an IT Deskside SupportSpecialist to provide hands-on technical expert and deliver exceptional support across endpoints, printers, mobile devices, and user systems. This role blends troubleshooting, hardware deployment, vendor coordination, and customer service to ensure smooth day-to-day operations and long-term IT reliability.
Primary Duties/Responsibilities (but not limited to):
· Deploy and manage Windows devices using Microsoft Intune and Windows Autopilot
· Monitor compliance, enforce security policies, and ensure seamless provisioning
· Provide Tier 1 support via phone, email, and ticketing system
· Set up desktops, laptops, and peripherals; install operating systems and standard applications
· Perform hardware upgrades, software patching, and performance tuning
· Support AV equipment and multimedia systems in conference rooms
· Provide hands-on support for networked and local printers, including installation, configuration, and troubleshooting
· Resolve issues such as printer driver conflicts and connectivity problems
· Coordinate with external printer vendors for maintenance, repairs, and warranty claims
· Coordinate toner and supply management with printer vendor and ensure timely replenishment
· Assist with printer fleet upgrades, replacements, and deployment planning
· Maintain documentation of printer models, configurations, and service history
· Maintain accurate inventory of IT equipment and software licenses
· Coordinate procurement, track orders, and manage returns or warranties
· Create IT purchase requisitions as requested and manage the process in collaboration with the Procurement team
· Handle onboarding/offboarding by provisioning accounts, hardware, and access to third-party platforms
· Manage ordering, upgrades, and troubleshooting mobile devices (AT&T, Verizon) via carrier portals
· Liaise with service providers for improved pricing and support
· Maintain documentation for mobile assets and ensure data compliance
· Diagnose and repair hardware failures, software bugs, and network issues
· Resolve printer jams, email delivery problems, and user-side disruptions
· Collaborate with Security, HR, and Engineering teams to troubleshoot shared systems
· Track service requests and incidents in an ITSM platform, ensuring timely resolution
· Document solutions, contribute to knowledge base articles, and flag recurring issues
· Participate in office moves, network setups, and on-site installations
· Support software migrations, upgrades, and cloud service implementations
· Assist with audits, compliance initiatives, and process improvements
· Identify patterns in user-reported issues and develop preventative strategies
· Recommend tools or methods to improve IT efficiency and user satisfaction
· Stay current on IT trends and expand technical skillset
· Travel up to 10% for remote site support or special projects
Qualifications:
· Strong understanding of hardware/software architecture, operating systems, and networking protocols
· Analytical troubleshooting with creative problem-solving
· Excellent communication skills with user-friendly tech translation
· Organizational skills to manage multiple tickets and priorities
· Customer service excellence and user empathy
· Experience with networking infrastructure (switches, routers, cabling) is a plus
· 5+ years of customer service and IT support desk experience
· Associate's or Bachelor's in Computer Science or related field (preferred)
· Hands-on experience supporting enterprise environments with endpoint management tools
· Microsoft certifications
Benefits:
NEXPERA's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
$55k-63k yearly est. 8d ago
Information Technology
Vp 3.9
Remote support specialist job in Houston, TX
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$45k-82k yearly est. Auto-Apply 60d+ ago
IT Technician
Northstar Memorial Group 4.4
Remote support specialist job in Houston, TX
IT Technician NorthStar Memorial Group (Galleria Area)
NorthStar Memorial Group is seeking a proactive and dedicated IT Technician to join our Home Office team in the Galleria area. Here, empowerment isn t just a value it s how we operate. Our open-door culture ensures your voice is heard, your ideas matter, and you re encouraged to think differently and challenge the status quo.
We are driven by passion and a shared commitment to excellence for the families we serve. Every team member plays a vital role, and we re looking for someone who thrives in an environment built on trust, accountability, and initiative.
What We re Looking For
A self-starter who takes initiative and can work with little to no supervision. Due to rotating schedules, you won t always have someone beside you, so doing the right thing when no one is watching is essential.
Someone who is adaptable, dependable, and comfortable managing tasks independently.
A team player who brings curiosity, problem-solving skills, and a commitment to exceptional service.
Work Schedule & Environment
Hybrid schedule: After completing three weeks of 100% in-office training, this role transitions to 2 days in office / 3 days remote each week.
Office located in the Houston Galleria area.
Must be willing to work a rotating Saturday schedule.
Standard shifts are 7:00 AM 4:00 PM or 8:00 AM 5:00 PM.
Responsibilities
Manage and resolve tickets through the service desk ticketing system within established SLAs.
Monitor and respond promptly to incoming phone requests related to IT issues.
Maintain computer systems and provide support during system degradation or outages.
Support end-user hardware including PCs, printers, servers, and related equipment (monitors, keyboards, mice, hard drives, etc.).
Troubleshoot issues for both in-office and remote users, ensuring timely and effective resolution.
Uphold high standards of customer service and professionalism in every interaction.
Qualifications
Associate or Bachelor s degree in Information Technology or related field preferred.
CompTIA IT Fundamentals, CompTIA A+, or similar certifications are a plus.
2+ years of experience supporting computers and cloud-based technologies.
2+ years of experience supportingremote users and troubleshooting moderately complex issues.
Bilingual (English/Spanish) strongly preferred
Strong initiative, problem-solving skills, and the ability to work independently.
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
$42k-68k yearly est. 5d ago
MWD/LWD Maintenance and Tech Support Engineer
Scientific Drilling 4.8
Remote support specialist job in Houston, TX
Scientific Drilling is looking for a MWD/LWD/RSS Maintenance and Tech Support Engineer to work at our Houston, TX Facility. Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging Service Company serving customers worldwide. Our industry leading navigation systems provide definitive wellbore placement information, enabling safer and more efficient placement of tightly spaced wellbores throughout the world. We are motivated by crafting innovative and elegant solutions to technically challenging problems.
Essential Duties and Responsibilities:
Technical
* Support assembly and maintenance of MWD/LWD/RSS tools and BHAs
* Conduct equipment test and troubleshooting as needed to find failure root cause
* Document failure analysis and root cause findings and provide feedback to other groups such as Manufacturing and Engineering as well as clients
* Operational and shop data analysis and management to ensure proper data flow to other SDI groups involved, in particular Operations
* Identify and document product and procedure improvements and drive implementation
Managerial
* Coordinate assembly processes and production output based on client needs
* Direct and train workshop personnel to ensure assembled tools and BHAs will meet operational requirements
* Stand in for Manager Prototype Assembly and assume managerial duties if needed included supply chain management
* Willing to perform all other reasonable duties as assigned but not specified in this description
Job Knowledge, Skills, and Abilities:
* Several years MWD field experience, ideally with SDI system
* Profound technical knowledge related to tool assembly and testing
* Organizational skills to coordinate and optimize complex workflows
* Communication skills to interact with internal and external clients as well as other support groups
* As a minimum SAP basic experience, ideally more in-depth experience with SAP (work-order process, inventory management etc.)
Education, Experience & Requirements:
* Ideally Bachelor of Science degree in technical discipline, as a minimum associate degree or equivalent
* Ideally more than 3 years related job experience or equivalent experience
Location, Physical Requirements, and PPE:
* Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs., perceive depth and operate a motor vehicle.
* Conditions may include working inside and/or outside. May work around machines with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.
* Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, coveralls, gloves, and ear plugs or muffs, required.
Limitations and Disclaimer:
This describes the general duties and responsibilities, and physical requirements associated with the position; it is not an exhaustive list of all duties, responsibilities, or skills required for the position.
The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.
This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.
Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently.
$59k-85k yearly est. 36d ago
IT Technician
Ptsd Foundation of Americ
Remote support specialist job in Houston, TX
PTSD Foundation of America is seeking an enthusiastic and detail-oriented IT Technician to join our team. This position is primarily based at Camp Hope, where the technician will provide front-line technical support for desktops, laptops, networks, printers, and other peripheral devices. This role will also require occasional travel to the corporate office to assist with IT needs. The ideal candidate will have a passion for technology, strong problem-solving skills, and the ability to deliver excellent customer service to end-users.
Responsibilities: The IT Technician has the following responsibilities and duties:
Diagnose and resolve desktop/laptop hardware and software issues.
Install, configure, and maintain PCs and associated peripherals.
Troubleshoot network connectivity problems (wired/wireless).
Provide single and multi-function printer support, including setup and connectivity.
Perform hardware repairs and upgrades on workstations.
Respond to and maintain accurate records of issues and solutions through the helpdesk system.
Escalate complex technical issues to senior IT staff or vendors.
Support IT asset management and inventory tracking.
Other technical and/or administrative tasks as directed by senior IT staff.
Requirements: The IT Technician should have the following skills, education, and experience:
High school diploma or equivalent (Associate degree or technical certification preferred).
Basic knowledge of Windows operating systems, MS Office, and PC hardware.
Familiarity with networking fundamentals (TCP/IP, DNS, DHCP).
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service abilities.
Ability to prioritize and manage multiple priorities simultaneously.
Ability to work independently and as part of a team.
Willing to assist other departments with non-IT related priorities as needs and available time allow.
Preferred Certifications (not required, but a plus)
CompTIA A+
CompTIA Network+
Microsoft Certified Fundamentals
Physical Requirements:
Primary work location: Camp Hope
Occasional travel to the corporate office as required.
Ability to lift up to 40 lbs. when handling IT equipment.
Normal business hours with occasional after-hours support as needed.
PTSD Foundation offers participation in the following:
Hourly Compensation
Medical, Dental, and Vision benefits
Life Insurance
Other benefits
$36k-64k yearly est. Auto-Apply 2d ago
Information Technology
Veterans Prime, Inc.
Remote support specialist job in Houston, TX
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$36k-64k yearly est. Auto-Apply 60d+ ago
NOxCARE Field Specialist
Linde 4.1
Remote support specialist job in Houston, TX
NOxCARE Field Specialist-26000042 Description Linde Gas & Equipment Inc. NOxCARE Field SpecialistLocation: Houston, TX Linde Gas & Equipment Inc. is seeking a NOxCARE Field Specialist to join our team! The NOxCARE Field Specialist will safely manage the local service requirements for the NOxCARE delivery device, a medical device unit, to minimize the interruption of supply to hospital customers and their patients.
The NOxCARE Field Specialist will go on-site to customers location(s) to troubleshoot and repair device issues, providing critical customer service support.
The NOxCARE Field Specialist will serve as the liaison between Clinical Sales and Clinical Educators to ensure customer needs are met from a product service perspective.
The NOxCARE Field Specialist will also be directly involved in the start-up or on-boarding of new customers, Noxivent product replenishment deliveries and replacement device deliveries.
The NOxCARE Field Specialist will operate under minimal supervision, reporting to an off-site manager.
What we offer you!· Competitive compensation· Comprehensive benefits plan (medical, dental, vision and more)· 401(k) retirement savings plan· Paid time off (vacation, holidays, PTO)· Employee discount programs· Career growth opportunities· Additional compensation may vary depending on the position and organizational level What you will be doing: ( 1st shift )· Directly supports the day-to-day performance of NOxCARE equipment maintenance and service levels to customers· Fully understands the NOxCARE device and can troubleshoot, resolve, and repair issues· Frequently travels to customer sites, communicating professionally and interacting daily with hospital staff regarding devices, managing technical device issues, and customer concerns· Performs accurate documentation utilizing internal device/system logs and understands device/system settings· Performs monthly maintenance, calibration, and sensor changes as necessary· Maintains all regulatory and required company documentation for device maintenance, deliveries, and shipments· Coordinates packing and shipment of devices that require off-site maintenance· Coordinates ordering of new, replacement devices as necessary to minimize customer down-time · Adheres to all manufacturer guidelines for NOxCARE device maintenance· Maintains sufficient NOxCARE inventory to meet customer needs· Maintains sufficient parts inventory for device repair· Delivers reoccurring orders of Noxivent cylinders to customers· Participates in "Go Live" activities ensuring inventory and equipment is delivered, unpackaged, and set-up on time at customer sites· Receives incoming calls during off-shift hours from customers (i.
e.
on-call) which may require on-site visit to customer to resolve issues immediately· Other duties as assigned Qualifications What makes you great: · High School Diploma or GED required; technical degree preferred· Good driving record required· Minimum of one-year equipment repair experience; biomedical equipment repair experience preferred· Minimum of one-year experience in customer-facing and/or customer service role preferred· Basic computer skills required· Strong communication skills, including written communication· Able to lift 50-70 pounds as needed· Able to bend, stoop, squat, and lift numerous times daily· Able to travel 75% +/- of time (limited overnight travel) Due to customer requirements, candidates must be fully vaccinated (at least two weeks have passed after second vaccination shot, or one week if single dose vaccine), or able to qualify for a medical or religious exemption, as determined by the customer.
Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion.
Linde Gas & Equipment Inc.
(LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.
S.
We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc.
LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
For more information about the company, please visit our website.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-IS1 Primary Location Texas-HOUSTONSchedule Full-time Job - OperationsUnposting Date Ongoing
$50k-81k yearly est. Auto-Apply 3d ago
Clinical Field Specialist - Houston, TX
BD (Becton, Dickinson and Company
Remote support specialist job in Houston, TX
We are **the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us.
**Job Summary**
As a CFS Houston Market professional at Becton, Dickinson and Company (BD), you will play a crucial role in driving sales and market share growth for our cutting-edge medical technology products within the Houston region. You will be responsible for building strong customer relationships, executing strategic sales plans, and contributing to the overall success of the CFS APM business unit.
**Responsibilities**
+ Develop and execute strategic sales plans to achieve and exceed sales targets for the CFS portfolio within the Houston market.
+ Proactively identify and pursue new business opportunities, fostering strong relationships with key opinion leaders, physicians, nurses, and hospital administrators.
+ Conduct product demonstrations and presentations to healthcare professionals, effectively communicating the value proposition of BD's CFS solutions.
+ Provide comprehensive clinical and technical support to customers, ensuring optimal product utilization and patient outcomes.
+ Collaborate closely with internal teams, including marketing, clinical affairs, and customer service, to ensure a seamless customer experience.
+ Analyze market trends, competitor activities, and customer needs to inform sales strategies and product development.
+ Manage and maintain accurate customer records and sales forecasts using CRM tools.
+ Attend industry conferences, workshops, and training sessions to stay abreast of market developments and enhance product knowledge.
+ Adhere to all company policies, procedures, and ethical guidelines, including compliance with healthcare regulations.
**Required Qualifications:**
+ Bachelor's degree required
+ Three years experience in healthcare industry required.
+ Experience working directly with clinicians required
+ Computer literacy required - proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required
+ Willingness to travel up to 75% of time required
**Preferred:**
+ Registered Nurse
+ Experience in ICU, OR or Cath lab
+ Master's degree preferred
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
**Why Join Us?**
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
.
**Primary Work Location**
USA CA - Irvine Laguna Canyon
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
$46k-82k yearly est. 55d ago
Vendor Management Specialist - Modular Field Execution
Amherst Holdings LLC
Remote support specialist job in Houston, TX
The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management.
Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst's debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.
Company Overview
The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. Today Amherst has over 1,000 employees and $14.1 billion in assets under management.
Founded by Amherst, StudioBuilt is an innovative approach to home development that utilizes offsite modular construction to create new housing supply at scale without sacrificing quality. StudioBuilt homes are constructed at Amherst's housing studio in Cuero, Texas as well as partner studios across the Southeast and then installed on site. The StudioBuilt team is comprised of experienced individuals from all trades, working to continuously improve the production process.
Who Are We?
Amherst Studio Build will manufacture high-quality, affordable, and innovative single-family residential homes by empowering a devoted network of highly motivated and skilled individuals with a fantastic place to work, the opportunity for learning and growth, and the ability to make a difference in the community.
Travel Expectations
25%-50% travel to job sites or markets within the Texas region - typically day trips, with occasional overnight stays (up to once weekly). Potentially 1-3 trips annually to other markets.
Position Overview
The Vendor Management Specialist - Modular Field Execution is a strategic and relationship-driven role responsible for building, maintaining, and optimizing a high-performing network of vendors and subcontractors across assigned markets to support residential construction projects from conception through completion for our Amherst Homes / StudioBuilt division.
This position ensures that our trade partners consistently meet performance, pricing, scope, and compliance standards, maintaining a healthy and reliable vendor bench to support ongoing and future construction activities.
Key Responsibilities
* Source and onboard qualified vendors and subcontractors across all trade categories.
* Manage and maintain a robust network of qualified vendors.
* Partner with Procurement to negotiate pricing and terms with suppliers to drive cost efficiency and value.
* Partner with Construction, Procurement and other internal stakeholders to align vendor strategy with project execution needs, identify vendor gaps and build capacity in underrepresented markets or trades.
* Evaluate vendor performance regularly to ensure adherence to quality, schedule, and cost requirements.
* Forecast vendor supply risks and develop contingency plans for critical trade categories
* Conduct quarterly vendor scorecards, performance reviews, and corrective action plans.
* Safety, quality and compliance standards: Ensuring vendors meet safety, environmental, regulatory and quality standards.
* Serve as a primary point of escalation for vendor performance or compliance issues.
* Provide alternative sourcing options.
* Suggest, participate and drive in continuous improvement initiatives for vendor onboarding, evaluation, and retention.
* Report on project progress, risks, problems, and propose solutions. Implement and manage project changes and interventions.
* Flexibility to pivot to the business needs weekly and multi-task in a fast-paced work environment.
* Keep constant communication with vendors in all serviced markets. Must be willing to make multiple phone calls daily and travel to meet onsite with suppliers and potential subcontractors to follow-up on tasks and facilitate the RFQ process.
* Review, validate, and process vendor and subcontractor agreements in accordance with company policies.
* Partner with offshore teams in vendor qualifications and onboarding to meet compliance and regulatory standards, potentially including site visits and performance audits.
* Act as back-up for project bidding and contracting with vendors.
Qualifications
* Experience: 3-5 years in construction, vendor management, purchasing, procurement or supply chain management within the construction or homebuilding industry.
* Education: Bachelor's degree in Business, Supply Chain, or Construction Science preferred; equivalent experience considered.
* Strong understanding of construction materials, trades, and cost structures. Field familiarity with residential construction operations preferred.
* Proven ability to negotiate contracts, manage performance metrics, and maintain strong vendor relationships.
* Knowledge in Microsoft Office Suite required. Knowledge in JD Edwards (JDE), BuildPro, Yardi, Vendor Café, Moducore and Bluebeam Revu preferred.
* Exceptional organizational, analytical, and communication skills with a proactive problem-solving mindset.
* Ability to adapt to change and changing priorities in a dynamic environment.
Our full-time employee benefits include:
* A competitive compensation package, annual bonus, 401k match
* Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
* Employer-paid benefits (medical, dental, vision, health savings account)
* Professional career development and reimbursement
* Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
* Backup childcare offered through Bright Horizons
Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
$46k-82k yearly est. Auto-Apply 40d ago
CAM Field Specialists
Vets Hired
Remote support specialist job in Houston, TX
The CAM Field Specialist is responsible for delivering safe, accurate, and timely products and services to customers. This role supports field operations by ensuring compliance with safety standards, operational procedures, and continuous improvement initiatives at well sites, job locations, or plants.
Key Responsibilities
Deliver products and services safely, accurately, and on time
Participate in learning, training, and competency development activities
Ensure safe, compliant, and timely operations at the well site, job location, or plant, including equipment rig-up and rig-down
Participate in job risk analysis and continuous improvement programs
Mentor and support team members as required
Engage with customer contacts to promote products and services
Requirements & Qualifications
High school diploma or equivalent required; technical training or certifications preferred
Previous field service, operations, or equipment handling experience preferred
Ability to follow standard operating procedures and safety guidelines
Strong commitment to health, safety, and environmental standards
Ability to work independently and as part of a team in field-based environments
Basic mechanical aptitude and troubleshooting skills
Effective verbal and written communication skills
Willingness to work flexible schedules, including nights, weekends, and extended hours as required
Ability to travel and work at customer sites, including outdoor and industrial environments
Physically able to perform job duties, including lifting, standing, and working in variable weather conditions
Working Place: Houston, Texas, United States Company : 2026 Jan 15th Virtual Career Fair - Stonebridge
$46k-82k yearly est. 7d ago
Clinical Field Specialist - Houston, TX
BD Systems 4.5
Remote support specialist job in Houston, TX
SummaryJob Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Job Summary
As a CFS Houston Market professional at Becton, Dickinson and Company (BD), you will play a crucial role in driving sales and market share growth for our cutting-edge medical technology products within the Houston region. You will be responsible for building strong customer relationships, executing strategic sales plans, and contributing to the overall success of the CFS APM business unit.
Responsibilities
Develop and execute strategic sales plans to achieve and exceed sales targets for the CFS portfolio within the Houston market.
Proactively identify and pursue new business opportunities, fostering strong relationships with key opinion leaders, physicians, nurses, and hospital administrators.
Conduct product demonstrations and presentations to healthcare professionals, effectively communicating the value proposition of BD's CFS solutions.
Provide comprehensive clinical and technical support to customers, ensuring optimal product utilization and patient outcomes.
Collaborate closely with internal teams, including marketing, clinical affairs, and customer service, to ensure a seamless customer experience.
Analyze market trends, competitor activities, and customer needs to inform sales strategies and product development.
Manage and maintain accurate customer records and sales forecasts using CRM tools.
Attend industry conferences, workshops, and training sessions to stay abreast of market developments and enhance product knowledge.
Adhere to all company policies, procedures, and ethical guidelines, including compliance with healthcare regulations.
Required Qualifications:
Bachelor's degree required
Three years experience in healthcare industry required.
Experience working directly with clinicians required
Computer literacy required - proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required
Willingness to travel up to 75% of time required
Preferred:
Registered Nurse
Experience in ICU, OR or Cath lab
Master's degree preferred
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
.
Primary Work LocationUSA CA - Irvine Laguna CanyonAdditional LocationsWork Shift
$46k-79k yearly est. Auto-Apply 57d ago
Surety Underwriting Support Specialist
Insight Global
Remote support specialist job in Houston, TX
The Underwriting Assistant supports Underwriters and communicates with agents and their customers. This role requires strong organizational skills, attention to detail, and the ability to apply past knowledge to new situations. Key duties include preparing surety bond documents accurately and promptly, receiving and applying payments, and delivering bond documents to principals. Teamwork and shared responsibilities are essential.
Job Responsibilities
- Support Underwriters directly
- Prioritize calls and emails for surety bonds
- Communicate bond requirements to agents
- Organize and document bond files for approval
- Accurately accept and apply payments
- Monitor system emails and actions required
- Oversee issuance, renewal, maintenance, and invoicing of Direct Billed bonds
- Process and edit system forms and letters
- Track compliance and follow-up procedures
- Resolve customer issues promptly
- Update principal or agency information
- Assist with agency billing and accounting issues
- Maintain and identify attachments to bond files
- Cancel bonds and calculate return premiums
- Answer phones and perform reception duties
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
6m-1yr experience with:
Microsoft office suite (excel, outlook, teams)
Data entry and Customer service
Write logical email (technical writing)
Basic math skills Banking or mortgage experience (processing or closers)
Bachelors (finance or accounting major)
$35k-51k yearly est. 2d ago
NOxCARE Field Specialist
Linde Plc 4.1
Remote support specialist job in Houston, TX
Linde Gas & Equipment Inc. NOxCARE Field Specialist Linde Gas & Equipment Inc. is seeking a NOxCARE Field Specialist to join our team! The NOxCARE Field Specialist will safely manage the local service requirements for the NOxCARE delivery device, a medical device unit, to minimize the interruption of supply to hospital customers and their patients. The NOxCARE Field Specialist will go on-site to customers location(s) to troubleshoot and repair device issues, providing critical customer service support. The NOxCARE Field Specialist will serve as the liaison between Clinical Sales and Clinical Educators to ensure customer needs are met from a product service perspective. The NOxCARE Field Specialist will also be directly involved in the start-up or on-boarding of new customers, Noxivent product replenishment deliveries and replacement device deliveries. The NOxCARE Field Specialist will operate under minimal supervision, reporting to an off-site manager.
What we offer you!
* Competitive compensation
* Comprehensive benefits plan (medical, dental, vision and more)
* 401(k) retirement savings plan
* Paid time off (vacation, holidays, PTO)
* Employee discount programs
* Career growth opportunities
* Additional compensation may vary depending on the position and organizational level
What you will be doing: ( 1st shift )
* Directly supports the day-to-day performance of NOxCARE equipment maintenance and service levels to customers
* Fully understands the NOxCARE device and can troubleshoot, resolve, and repair issues
* Frequently travels to customer sites, communicating professionally and interacting daily with hospital staff regarding devices, managing technical device issues, and customer concerns
* Performs accurate documentation utilizing internal device/system logs and understands device/system settings
* Performs monthly maintenance, calibration, and sensor changes as necessary
* Maintains all regulatory and required company documentation for device maintenance, deliveries, and shipments
* Coordinates packing and shipment of devices that require off-site maintenance
* Coordinates ordering of new, replacement devices as necessary to minimize customer down-time
* Adheres to all manufacturer guidelines for NOxCARE device maintenance
* Maintains sufficient NOxCARE inventory to meet customer needs
* Maintains sufficient parts inventory for device repair
* Delivers reoccurring orders of Noxivent cylinders to customers
* Participates in "Go Live" activities ensuring inventory and equipment is delivered, unpackaged, and set-up on time at customer sites
* Receives incoming calls during off-shift hours from customers (i.e. on-call) which may require on-site visit to customer to resolve issues immediately
* Other duties as assigned
What makes you great:
* High School Diploma or GED required; technical degree preferred
* Good driving record required
* Minimum of one-year equipment repair experience; biomedical equipment repair experience preferred
* Minimum of one-year experience in customer-facing and/or customer service role preferred
* Basic computer skills required
* Strong communication skills, including written communication
* Able to lift 50-70 pounds as needed
* Able to bend, stoop, squat, and lift numerous times daily
* Able to travel 75% /- of time (limited overnight travel)
Due to customer requirements, candidates must be fully vaccinated (at least two weeks have passed after second vaccination shot, or one week if single dose vaccine), or able to qualify for a medical or religious exemption, as determined by the customer.
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion.
Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
For more information about the company, please visit our website.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-IS1
How much does a remote support specialist earn in Texas City, TX?
The average remote support specialist in Texas City, TX earns between $30,000 and $72,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Texas City, TX
$47,000
What are the biggest employers of Remote Support Specialists in Texas City, TX?
The biggest employers of Remote Support Specialists in Texas City, TX are: