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Remote support specialist jobs in Watsonville, CA - 385 jobs

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  • Tech Patent Prosecution Specialist

    Vanguard-Ip

    Remote support specialist job in Palo Alto, CA

    A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr
    $76k-129k yearly est. 1d ago
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  • Principal Enterprise IT Engineer

    1X Technologies As

    Remote support specialist job in Palo Alto, CA

    Principal Enterprise IT Engineer, IT & Security About 1X We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey. Role Overview The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs. Responsibilities Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth Requirements Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android) Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments Ability to lead IT architecture initiatives and partner with executive and security leadership Experience mentoring senior IT engineers and leading high-performance teams Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility Benefits & Compensation Salary Range: $180,000 - $235,000 Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr
    $180k-235k yearly 1d ago
  • Field Support Engineer

    Net2Source (N2S

    Remote support specialist job in Mountain View, CA

    Job Title: Field Services Engineer Top Skills: · Provide basic troubleshooting for mac OS, Mac hardware, peripherals, and common software issues. · Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed Job Description/Responsibilities: · Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed. · Provide basic troubleshooting for mac OS, Mac hardware, peripherals, and common software issues. · Provision and configure laptops using Kandji (MDM); handle device shipping and asset updates. · Manage user and application access in Okta (account setup, deactivation, MFA, permissions). · Support Google Workspace (Gmail, Drive, Calendar) and collaboration tools including Slack and Zoom. · Escalate issues appropriately and follow documented IT processes.
    $100k-157k yearly est. 2d ago
  • IT Support Specialist

    Otter 4.4company rating

    Remote support specialist job in Mountain View, CA

    The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT Support Specialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform. This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work. Your Impact * Provide frontline IT support for employees across Windows and mac OS environments. * Troubleshoot hardware, software, and network issues to ensure minimal downtime. * Manage onboarding and offboarding processes, including device setup, access provisioning, and account management. * Maintain and optimize company systems such as Google Workspace, Slack, and security tools. * Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences. * Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring. * Contribute to IT process documentation and help scale support operations as the company grows. We're Looking For Someone Who * 3+ years of IT support or systems administration experience in a fast-paced tech environment. * Strong understanding of networking, endpoint management, and system security. * Proficiency with Google Workspace administration and modern collaboration tools. * Experience troubleshooting both hardware and software issues across multiple platforms. * Excellent communication and problem-solving skills with a proactive, customer-first mindset. * Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems. * BS degree in Information Technology, Computer Science, or a related field (or equivalent experience). Nice to Haves * Experience with scripting or automation tools (Python, Bash, or PowerShell). * Familiarity with identity management systems like Okta or Azure AD. * Interest in AI tools, data workflows, or supporting teams that build AI-driven products. About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process. Accessibility & Accommodations Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview. * Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate Salary range Salary Range: $90,000 to $110,000 USD per year. This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package. #LI-Hybrid
    $90k-110k yearly 8d ago
  • IT Support Specialist - PE Firm

    Financial Services It 3.8company rating

    Remote support specialist job in Menlo Park, CA

    Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology solutions to smart, driven individuals? Would you like to work at a leading Private Equity firm? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team. As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Qualifications: 5+ years of IT industry experience End user support experience for Windows in a corporate environment A drive to assist customers and solve their technical problems Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Ability to work occasional weekends and after hours Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs.
    $48k-93k yearly est. Auto-Apply 60d+ ago
  • Desktop Support Analyst

    Us Tech Solutions 4.4company rating

    Remote support specialist job in Sunnyvale, CA

    US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description The Desktop Support Analyst is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows and Mac OS computers, peripherals, iPads, and associated peripherals, including AV equipment. The Desktop Support Analyst will report to the Manager of IT Support and will work closely with other members of the technology department to support all end users. Qualifications Responsibilities (Other duties may be assigned) Set up, maintain and troubleshoot Microsoft Windows and Apple Mac OS computers, as well as iOS devices in a networked environment Install and configure software Set up and configure printers, scanners, and other peripherals Maintain and troubleshoot audio visual equipment Document issue resolution using the help desk ticketing system, document knowledge base and other articles in Sharepoint Maintain inventory of all hardware and software resources and parts- Maintain excellent communication with all end users and other members of the technology department Work with outside vendors as needed This person will be also doing user education Execute other assigned tasks as delegated by the Manager of IT Support Requirements: Ability to clearly communicate technical concepts to non-technical people Ability to recognize, analyze and effectively solve problems in a timely and organized manner using industry best practices and procedures Ability to multi-task in a fast-paced environment 2+ years setup, configuration, troubleshooting of hardware and software (Windows and Mac OS) Experience working with O365, SharePoint and Office 2013 Some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc.) Some knowledge of Active Directory concepts and administration Someone who is comfortable working in front of executives Experience working with laptops - will be supporting at least 700 laptops Experience with Avaya or similar Soft skills required for the job: Customer oriented person, positive and friendly attitude, patient, polite, problem-solver by nature, highly conscientious and persuasive. Additional Information Thanks & Regards, Saikat Ghosh Senior Technical Recruiter Desk: ************** Ext. 7452 Direct: **************
    $50k-68k yearly est. 60d+ ago
  • HRIS Application Specialist

    Fortinet 4.8company rating

    Remote support specialist job in Sunnyvale, CA

    As HRIS Application Specialist on our team, you will be responsible for the implementation of new requirements, support, and improvements to Human Resources processes and procedures. This role is a high visibility role reporting to the Director of HRIS and will be instrumental in collaborating with Business Partners and global teams across Fortinet to understand requirements and deliver scalable, high-quality solutions that can adapt and grow with our business. Successful candidate must be a subject matter expert having hands-on expertise, with the ability to work both independently and as a lead in a fast-paced environment. Principal Responsibilities: Review existing systems and processes and develop new changes to improve existing people operations from onboarding to orientation, to employment maintenance, promotions/Merit, to off-boarding and termination to help scale the business. Lead as an SME in design and development HCM Solutions, including gathering requirements and architecting solutions, testing of system changes, and end-user change management. Work with internal and external teams to ensure the HCM system is up and running without issues. Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, and re-designing integrations for greater scalability. Lead special initiatives for the HRIS team, collaborating with business partners from within HR and throughout Fortinet. Qualifications/Skills Required: 5-10 years of experience in People Operations or HR technology roles, ideally in a high-growth or rapidly changing environment. Hands-on experience with HRIS configuration, system builds, and end-to-end implementations (Oracle HCM Cloud, Workday, or equivalent strongly preferred). Build and maintain integrations between People systems (HRIS, ATS, compensation tools, performance management platforms) to create smooth, accurate data flow across the company. Support core HR, Absence Management, Compensation, Talent Management, and Recruiting modules, and serve as subject matter expert for additional module implementations and enhancement projects. Understanding of data Loaders, data extraction tools, reporting tools like BIP, OTBI and similar/ advanced integration technologies. Knowledge of Advanced AI based technologies and their application in reducing redundancies in business processes. Excellent teamwork and interpersonal skills; ability to communicate and persuade at all management levels and thrive in a cross-functional environment. Demonstrate good judgment and discretion when dealing with highly sensitive data, understand and maintain confidentiality of HR data. Maintain documentation of processes and results in accordance with policies and control requirements Perform data and process audit to ensure accuracy and compliance of HR data. Analyze data flow and understanding downstream impact of existing and new processes. Provide support including owning and executing data correction requests; mass data updates in response to business changes/requirements, large changes and other business processes. Investigate problems and develop creative solutions/ suggestions and resolution strategies. Provide HRIS support for recurring and annual HR initiatives such as talent acquisition, benefits open enrollment, annual merit process, performance management and talent management. Integral member in quarterly and periodic system upgrades including testing, process updates or configuration and communication. Maintain clear documentation of system configurations, workflows, and policies so they are easy to reference and update as we grow. Stay current on product releases, patches, and industry best practices, proactively recommending opportunities to improve system performance and internal workflows. The US base salary range for this full-time position is $105,000-$145,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion. Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
    $105k-145k yearly Auto-Apply 42d ago
  • Field Trial & Greenhouse Evaluation Specialist

    Ohalo

    Remote support specialist job in Watsonville, CA

    Field Trial & Greenhouse Evaluation Specialist Type: Full-time Ohalo is seeking a Field Trial & Greenhouse Evaluation Specialist to lead the design, implementation, and analysis of trials for both true potato seed (TPS) and our Boosted™ development pipeline potatoes. Based in Watsonville, CA, this role will oversee the execution of greenhouse and field evaluations, coordinate small teams or contractors as needed, and work cross-functionally with breeding, product, and data teams to inform pipeline advancement. The ideal candidate is an agronomically skilled, data-savvy team player who thrives in hands-on environments and brings a proactive mindset to experimentation, data collection, and process improvement. Responsibilities: Field & Greenhouse Trial Management Lead the design, setup, and execution of field and greenhouse trials in Watsonville and other regions, with California focus. Manage trial logistics, including planting, maintenance, irrigation, pest management, and harvest activities. Coordinate with small internal teams or seasonal labor as needed for timely execution. Data Collection & Analysis Develop and maintain rigorous phenotypic data collection protocols across crop types and trial stages. Work closely with data science and breeding teams to analyze trial results, extract insights, and contribute to product selection and advancement. Utilize tools such as Excel, R, or Python for basic analysis and data QC; contribute to reporting and interpretation. TPS & Clonal System Evaluation Support the agronomic evaluation of both TPS and clonal systems, with a strong emphasis on practical performance, emergence, uniformity, and yield components. Develop comparative protocols to benchmark true seed against vegetative standards under commercial-like conditions. Process & Protocol Development Document SOPs for trial execution, data management, and environment tracking. Suggest and implement improvements to increase efficiency, reproducibility, and data integrity. Qualifications: Bachelor's or Master's degree in Agronomy, Plant Science, Horticulture, or related field. 3+ years of hands-on experience in field or greenhouse trialing of crops; potato experience preferred. Experience in designing and running replicated trials, including use of statistical tools and data collection platforms. Comfort working independently in outdoor/greenhouse settings and operating agricultural tools and equipment. Strong organizational skills and attention to detail. Preferred Qualifications: Experience working with true potato seed (TPS) or other seed-based propagation systems in solanaceous crops. Proficiency in trial design software or data analysis tools (e.g., R, Python, Excel, FieldBook). Familiarity with environmental monitoring, irrigation control, and controlled-environment agriculture (CEA). The anticipated pay range that we reasonably expect to pay for this role is $80,000 - $115,000 for Watsonville, CA. Individual compensation is based on various factors including experience, education, skillset, and other relevant qualifications. About Ohalo Genetics: Ohalo™ aims to accelerate evolution to unlock nature's potential. Founded in 2019, Ohalo develops novel breeding systems and improved plant varieties that help farmers grow more food with fewer natural resources, increasing the yield, resiliency, and genetic diversity of crops to sustainably feed our population. Ohalo's breakthrough technology, Boosted Breeding™, will usher in a new era of improved productivity to radically transform global agriculture. For more information, visit ************** Notes: If you previously applied for a job at Ohalo Genetics, we encourage you to restate your interest in the position by submitting your application. No visa sponsorship is available for this position at this time. No recruiters, please.
    $80k-115k yearly Auto-Apply 60d+ ago
  • Application Specialist

    SMC 4.6company rating

    Remote support specialist job in San Jose, CA

    PURPOSE The purpose of the Application Specialist position is to provide technical and sales support to SMC sales personnel, as well as SMC customers and distributors. The Application Specialist will provide project support for their assigned branch. Participate in monthly conference call and provide application success stories Focus on identifying and closing major revenue producing projects Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. Identify all specifications and regulatory needs at the customer level, and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses Document and /or monitor sales activity in SMC's CRM system Assist sales employees in detailed technical presentations to all levels of customers Successfully complete other duties as prescribed by sales management as necessary PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Travel with some extended stay away from home Physically capable of lifting SMC products and displays up to 50 lbs. Varying work hours MINIMUM REQUIREMENTS Bachelor's Degree, or equivalent work experience Minimum of three (3) years Sales and/or technical field experience with SMC or equivalent industry Experience with or knowledge of competitive product and applications Demonstrated ability to size and implement our newest “high tech” products. Extensive SMC Application knowledge Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. Fluid Power Pneumatic Specialist Certification preferred Proficient in the use of computers and ability to learn new programs and tools as required Clean driving record For internal use only: Sales001
    $85k-122k yearly est. 16d ago
  • IT Technician - Onsite, Menlo Park, CA

    BRF

    Remote support specialist job in Menlo Park, CA

    is required to be on-site, Monday through Friday. is $43 per hour to $48 per hour depending on experience. *** ***Applicants must be eligible to work in the United States without visa sponsorship now or in the future*** About Tutor Perini Corporation Extraordinary Projects, Exceptional Performance Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success. Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines. From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide. Extraordinary Projects Need Exceptional Talent The IT Technician will play a key role in supporting IT operations for our Menlo Park region and surrounding job sites. This position requires a proactive problem solver with a strong background in Microsoft 365 administration, endpoint support, and automation through PowerShell scripting. The ideal candidate will also have experience using Dell SupportAssist to manage and maintain the end-user computing fleet efficiently. Responsibilities Provide on-site and remote technical support to end-users across the Menlo Park office and regional job sites. Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications. Administer user accounts, licenses, and security policies within the Microsoft 365 ecosystem. Develop and deploy PowerShell scripts to automate and streamline day-to-day IT tasks. Utilize Dell SupportAssist for device management, monitoring, and diagnostics across the end-user fleet. Create and maintain reports and dashboards for IT asset tracking and lifecycle management. Assist in setting up new job sites, including network connectivity and end-user onboarding. Maintain accurate and detailed documentation of IT assets, configurations, and support activities. Collaborate with IT leadership to improve service delivery, asset visibility, and operational efficiency. Stay current with evolving Microsoft technologies and IT best practices. Requirements Proven experience as an IT Technician or in a similar technical support role. 2+ years of experience required. High School Diploma or GED required. Strong knowledge of Microsoft 365 administration, Windows 10/11 support, and endpoint troubleshooting. Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required. Hands-on experience using PowerShell to automate IT tasks and manage Windows environments. Experience with Dell SupportAssist for device diagnostics, updates, and lifecycle management. Strong problem-solving, analytical, and communication skills. Highly organized with excellent attention to detail and the ability to manage multiple priorities. Team-oriented but capable of working independently in a fast-paced, construction-driven environment. Willingness to travel occasionally to regional job sites as needed. OUR MISSION - We build critical infrastructure that creates a better world. OUR VISION - We strive to be the preeminent full-service civil, building, and specialty contractor by delivering innovative, transformative projects through world-class execution. We are committed to creating lasting value for our customers, upholding the highest standards of safety and integrity, generating exceptional financial results and shareholder value, and fostering a culture where our employees thrive. Tutor Perini builds extraordinary projects, and we need exceptional talent. Join us and together we will build the future. Equal Opportunity Employer
    $43-48 hourly Auto-Apply 14d ago
  • IT Technician

    South Bay Solutions 4.0company rating

    Remote support specialist job in Fremont, CA

    Responsibilities Manage South Bay Solution's on-site hardware, software, user groups, and user accounts. Interface with 3rd parties such as IT contractors, software companies, and hardware vendors to purchase, update, and maintain our deployed software and hardware. As necessary, procure additional hardware and software licenses for both office and manufacturing environments. Troubleshoot hardware, software, network, and printer issues. Provide monthly reports to executive management detailing IT activities. Create and release procedures and work instructions related to IT tasks. Support the Continuous Improvement team and participate in improvement initiatives. Candidates must be able to effectively communicate with both office and production staff to clearly explain technical issues clearly and effectively. Qualifications Experience as computer technician or similar role. Strong knowledge of computer software, hardware, networking, and printers. Excellent problem solving and organizational skills. Ability to work independently and collaboratively in a team setting. Strong communication skills Interests and experience include building, upgrading, troubleshooting windows PCs. Experience Windows operating systems: 1 year (Required) PC hardware: built 1 system minimum (Required) Software troubleshooting: 1 year (Required) Customer (internal and/or external) facing services: 1 year (Required) Skills Applicants should have experience in the following areas: Microsoft 365 applications Installing/reinstalling software Familiarity with license managers Windows/Network/Printer/PC Hardware troubleshooting PowerShell/Command Prompt interface commands Creating process documentation to support continuous improvement Must be able to interface with production and office personnel to resolve technical issues Familiarity with MasterCAM, SolidWorks, Vericut, Calypso is a plus Scripting/coding in python/C#/VBA/excel macros is a plus Benefits: 401(k) Health insurance Dental insurance Vision insurance Life insurance Paid time off Schedule: 8-hour day shift Monday to Friday (Regular Business Hours)
    $48k-91k yearly est. 1d ago
  • IT Server Technician

    Asiacom Americas Inc.

    Remote support specialist job in Santa Clara, CA

    We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedules. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment. Job Location: Santa Clara, CA Responsibilities: 1. Provide on-site tech support to our IDC customers. 2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs. 3. Assume responsibility for on-time and efficient service. 4. Follow documented procedures for completing tasks. 5. Document and maintain complete inventory of all servers and parts. 6. Interact with outside server vendors as needed. 7. Perform other duties and special projects as needed. Requirements: 1. 1+ year work experience in server maintenance, migrations/upgrades. 2. Solid knowledge of Linux OS & MS Office Suites. 3. Excellent time management and communication skills. 4. Well developed organizational skills. 5. Ability to work on multiple priorities and/or tasks simultaneously. 6. Proven ability to work with little or no supervision. 7. Bachelor's degree in computer science or a related field preferred. 8. Speaking Chinese Mandarin is a plus.
    $51k-104k yearly est. 60d+ ago
  • IT Technician

    Uniphore Technologies Israel 4.5company rating

    Remote support specialist job in Palo Alto, CA

    Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Uniphore, the leader in conversational AI software, is looking for an IT Technician with the technical expertise to support our employees across all business functions. This position plays a critical role in helping to scale our company's network to meet our company's rapidly growing business. The IT Technician will help ensure that the system's operating platform, network, and security procedures align with industry best practices and company goals. The IT Technician will report directly to the Manager of IT. Your Responsibilities Include, but are not limited to Respond to support requests via tickets/emails and phone calls within response time SLAs including ownership of issues and collaboration with the teams. Help IT create and update FAQs or procedures when resolving issues. Provide support to end-user, system setup, system deployment, and system upkeep. Update and maintain hardware and software inventory Manage user account issues like user password reset on services. Install basic IT software and update the user's system. Assist with conference room issues and routine maintenance. Work with team members in different geographical locations and time zones Help on special IT projects as needed. Your Qualifications Must Have 1-3 years of experience in a related IT industry A positive attitude toward customers and a desire to help the end user Good knowledge of troubleshooting laptop, desktop, and some network issue Good knowledge of Windows, MacOS, and some Linux Some knowledge in Azure, O365, Active Directory service, and group policy management Strong knowledge in Servers, RAID, HyperV, and VMWare products. Some knowledge in audio/visual solutions such as Cisco WebEx, Zoom, and Teams video conferencing solution Good communication both orally and in English writing at a variety of technical levels Ability to think through problems and visualize solutions Hiring Range: $54,200 - $74,500 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit *****************
    $54.2k-74.5k yearly Auto-Apply 60d+ ago
  • Field Results & Demo Specialist

    Carbon Robotics 3.7company rating

    Remote support specialist job in Salinas, CA

    Travel: ~80% About the Role Carbon Robotics is hiring a Field Results & Demo Specialist to operate and demonstrate the LaserWeeder across North America. This is a hands-on, field-focused role supporting customer demos, on-farm evaluations, and industry events. You'll spend most of your time operating the LaserWeeder in real-world conditions, working directly with growers, customers, and partners to showcase how laser weeding fits into farming operations. This role is well-suited for someone with strong equipment experience, a mechanical mindset, and the ability to communicate clearly with a wide range of audiences. What You'll Do * Set up and operate the tractor and LaserWeeder during customer demos, on-farm evaluations, and industry events * Deliver hands-on demonstrations, clearly explaining laser weeding to customers and partners * Run on-farm comparisons of laser weeding versus traditional weed control methods, including documenting field activity and observations * Ensure the LaserWeeder is field-ready and professionally represented at all times * Work closely with cross-functional teams to support sales, product, and customer success Qualifications & Experience * 3+ years of experience operating agricultural equipment and working directly with growers * Strong hands-on demo and customer-facing skills, with the ability to clearly explain equipment and answer technical questions * Mechanically inclined, with practical experience troubleshooting and maintaining complex agricultural equipment * Experience supporting on-farm comparisons, including trial setup, data collection, and field documentation * Flexible and adaptable; effective in a fast-paced startup environment About the Role As a Field Research & Demo Specialist at Carbon Robotics, you will play a pivotal role in demonstrating the real-world value of the LaserWeeder. You'll operate the LaserWeeder, collect performance data, and engage directly with farmers, researchers, and industry partners to showcase the machine's effectiveness and economic impact. This role is ideal for someone who is mechanically inclined, self-motivated, and curious about how technology is reshaping agriculture. You'll combine hands-on equipment operation with analytical thinking and strong interpersonal skills to demonstrate how the LaserWeeder performs and delivers value in the field. What You'll Do Conduct Case Studies and Field Trials * Operate the LaserWeeder to assess performance in diverse field conditions. * Collect and analyze operational and agronomic data to measure weed control effectiveness, yield impact, and labor or chemical savings. Support Sales Through Key Demonstrations * Run LaserWeeder demos on customer farms to support sales opportunities. * Confidently showcase machine capabilities through hands-on demonstrations. * Communicate clearly with farmers and potential customers, adapting to both technical and non-technical audiences. Represent Carbon Robotics at Industry Events * Operate and present the LaserWeeder at trade shows, field days, and conferences. * Engage with event attendees to communicate the benefits and applications of laser weeding. * Ensure machine readiness and a professional presentation at all events. Knowledge, Skills, and Abilities for Success: * Deep curiosity about agricultural innovation and the LaserWeeder's impact on modern farming. * High mechanical aptitude with hands-on problem-solving ability. * Ability to operate tractors and agricultural equipment confidently and safely. * Class A driver's license preferred (not required). * Strong communication skills - able to connect with growers, researchers, sales teams, and event attendees. * Willingness to travel extensively and work independently. Qualifications Education * Bachelor's degree in Agricultural Science, Agricultural Engineering, Plant Sciences, Agribusiness, or equivalent hands-on experience. Experience * 2+ years of experience working with agricultural machinery, precision agriculture, or field-based research. * Comfort operating and maintaining complex agricultural equipment. * Demonstrated experience collecting, interpreting, and presenting data from on-farm trials or equipment testing. Skills * Strong mechanical aptitude and hands-on problem-solving skills. * Proficiency with Excel (or similar tools) for field performance tracking. * Excellent verbal communication and presentation skills for engaging with farmers, researchers, and industry professionals. * Self-starter who thrives in independent, field-based work environments. * Strong attention to detail and commitment to data accuracy. Working Conditions This role requires extensive travel - approximately 80% of the time - across farms, research sites, and events. Old Version: As a Field Research & Demo Specialist at Carbon Robotics you'll assess the performance and operational effectiveness of the LaserWeeder. The successful candidate will be responsible for conducting comprehensive assessments, data analysis, and feasibility studies to evaluate the overall benefits and potential improvements of the LaserWeeder. This role involves designing and executing field trials, collecting and interpreting data, and providing detailed reports on findings. The Field Research & Demo Specialist will work closely with cross-functional teams, particularly the sales team, to deliver precise and actionable data that supports sales efforts in engaging with current and prospective customers. What you'll do: Data Collection and Analysis: * Collect and compile comprehensive data on the LaserWeeder and its associated features, with a focus on its impact on agricultural practices and cost analysis. * Analyze data to identify trends, strengths, weaknesses, and areas of potential improvement. Cost-Benefit Analysis: * Assess the economic and operational benefits, including labor savings, yield improvement, and reduced chemical usage, to determine the overall cost-effectiveness. Report Generation: * Prepare clear and comprehensive reports and presentations that summarize findings, methodologies, and recommendations. * Communicate complex technical information in an easily understandable manner for stakeholders. Collaboration: * Collaborate with cross-functional teams, including sales, engineers, agronomists, and universities, to gather insights and data necessary for analysis. Recommendations: * Offer actionable recommendations and insights to help farmers make well-informed choices about implementing the LaserWeeder. Quality Assurance: * Ensure the accuracy and reliability of data, calculations, and analysis methods. Market Research: * Stay updated on industry trends, pricing, and the competitive landscape for laser weeding technology and similar farming equipment. * Evaluate the market demand and potential return on investment for adopting laser weeding machinery. Financial Modeling: * Develop financial models to simulate various scenarios and assess the potential outcomes of adopting laser weeding technology. Knowledge, Skills, and Abilities for Success: * Bachelor's degree in Plant Sciences, Agricultural Science, Agricultural Economics, Agricultural Business, or a related field. A master's degree is preferred. * Familiarity with farm machinery, agricultural technology, and precision agriculture. * Excellent communication skills, both written and verbal. * Proficiency in data analysis tools and software (e.g., Excel, statistical software). * Ability to work independently and as part of a team. * Knowledge of agricultural economics and cost-benefit analysis principles is a plus. Experience: * Previous experience in agricultural machinery analysis or a related field is advantageous. * Experience in conducting cost-effectiveness studies and financial modeling is a plus. Working Conditions: * This position will involve a lot of travel to farms to conduct on-site assessments. Travel should be considered as much as 90% of the time. Qualified applicants will receive a short survey after applying to help the team learn more about you.
    $49k-83k yearly est. Auto-Apply 60d+ ago
  • Executive Protection Field Specialist - Prior Law Enforcement Preferred

    Gavin de Becker & Associates 4.4company rating

    Remote support specialist job in Palo Alto, CA

    Gavin de Becker & Associates (GDBA) protects the world's most influential and at-risk public figures. Founded in 1978 by 3-time Presidential appointee, Gavin de Becker, our firm's Protectors, Analysts, and Investigators are committed to our mission of protecting human life through the assessment, prediction, and management of violence. GDBA's Mission: The Safety, Privacy, and Wellbeing of our Clients Protectors for this role will earn no less than $150k in their first year with GDBA. This is a full-time position with benefits, including: Medical, Dental, Vision, Life Insurance, and 401(k). Your Role as a Protector: Threat and risk assessment: Continuously evaluating potential threats and vulnerabilities to develop mitigation strategies. Advance planning: Conducting reconnaissance of locations, planning secure travel routes, and preparing emergency plans before the client arrives. Close protection: Providing a physical security presence and immediate defense for the client during travel and events. Crisis management: Making rapid, decisive actions during emergencies, including medical incidents, security breaches, or hostile situations. Secure transportation: Arranging and providing secure transport, which includes defensive and evasive driving Liaison: Coordinating with law enforcement, local authorities, and venue staff to ensure a seamless and secure operation. Surveillance: Performing surveillance detection and counter-surveillance to identify and deter threats. Residential protection: Monitor the property through command center technology, screening visitors and vendors, and controlling all access points to the protected site. Who You Are: GDBA's ideal candidate for a this position possesses one or more of the following: 10+ years working in a full-time certified law enforcement officer position(s). Federal, State, and Local level officers are all encouraged to apply. HR-218 (LEOSA) or CA CCW eligibility is ideal. 10+ years of experience conducting close protection/executive protection operations for high-net-worth clients/at-risk clients. Experience working in one of or a combination of the following environments is preferred: Residential, Corporate, Technology, or Military/Law Enforcement Protective Services Details (PSD). 10+ years of Special Operations (SOF) military experience - All Branches Welcome to Apply. Unique experiences such as CIA Global Response Staff (GRU) are also highly desirable. Interested Candidates Should Expect the Following: 12-Day Introductory Essential Protector Skills (EPS) Training Academy Professional Leadership Track (PLT) - 2‑year on-the-job executive protection training curriculum that prepares Protectors for future leadership positions at GDBA: 500 hours of training, mentoring, instructing, and certification 4 additional advanced executive protection/leadership training academies Be able to pass physical readiness test (Pull-ups, Push-ups, Sit-ups, 800m run) Protectors must be drug and nicotine free Able to pass a pre-employment background investigation Must be able to swim Additional Compensation and Benefits: Gym, Ammunition, and Cellphone reimbursements Exceptional 401(k) with Automatic $3k Employer Contribution and 10% of every Associate-Contributed Dollar Matched by GDBA Free vacations each year for 200 qualified Protectors Up to $2,500 stipend for CCW Licenses Up to $1,000 stipend for Special Certifications (EMT, Lifeguard, NRA, Pilot, Maritime) Best in Class 401k Retirement Plan $15,000 employer contribution for First-Year Associates $3,000 employer contribution each year thereafter 10% no-limit matching for all Associates who choose to contribute to their retirement plan Visit our Earnings and Benefits Page to learn more about benefits, stipends, additional overtime opportunities, bonuses, travel pay, and more: *********************************** Learn more about our organization by visiting our website, following GDBA on social media, or connecting with us on LinkedIn.
    $44k-70k yearly est. Auto-Apply 42d ago
  • IT Support Specialist - PE Firm

    Financial Services It 3.8company rating

    Remote support specialist job in Menlo Park, CA

    Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology solutions to smart, driven individuals? Would you like to work at a leading Private Equity firm? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team. As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Qualifications: 5+ years of IT industry experience End user support experience for Windows in a corporate environment A drive to assist customers and solve their technical problems Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Ability to work occasional weekends and after hours Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs. Powered by JazzHR Ulm40lMkIe
    $48k-93k yearly est. 6d ago
  • Desktop Support Analyst

    Us Tech Solutions 4.4company rating

    Remote support specialist job in Sunnyvale, CA

    US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description The Desktop Support Analyst is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows and Mac OS computers, peripherals, iPads, and associated peripherals, including AV equipment. The Desktop Support Analyst will report to the Manager of IT Support and will work closely with other members of the technology department to support all end users. Qualifications Responsibilities (Other duties may be assigned) Set up, maintain and troubleshoot Microsoft Windows and Apple Mac OS computers, as well as iOS devices in a networked environment Install and configure software Set up and configure printers, scanners, and other peripherals Maintain and troubleshoot audio visual equipment Document issue resolution using the help desk ticketing system, document knowledge base and other articles in Sharepoint Maintain inventory of all hardware and software resources and parts- Maintain excellent communication with all end users and other members of the technology department Work with outside vendors as needed This person will be also doing user education Execute other assigned tasks as delegated by the Manager of IT Support Requirements: Ability to clearly communicate technical concepts to non-technical people Ability to recognize, analyze and effectively solve problems in a timely and organized manner using industry best practices and procedures Ability to multi-task in a fast-paced environment 2+ years setup, configuration, troubleshooting of hardware and software (Windows and Mac OS) Experience working with O365, SharePoint and Office 2013 Some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc.) Some knowledge of Active Directory concepts and administration Someone who is comfortable working in front of executives Experience working with laptops - will be supporting at least 700 laptops Experience with Avaya or similar Soft skills required for the job: Customer oriented person, positive and friendly attitude, patient, polite, problem-solver by nature, highly conscientious and persuasive. Additional Information Thanks & Regards, Saikat Ghosh Senior Technical Recruiter Desk: ************** Ext. 7452 Direct: **************
    $50k-68k yearly est. 1d ago
  • Field Trial & Greenhouse Evaluation Specialist

    Ohalo

    Remote support specialist job in Watsonville, CA

    Job Description Field Trial & Greenhouse Evaluation Specialist Type: Full-time Ohalo is seeking a Field Trial & Greenhouse Evaluation Specialist to lead the design, implementation, and analysis of trials for both true potato seed (TPS) and our Boosted™ development pipeline potatoes. Based in Watsonville, CA, this role will oversee the execution of greenhouse and field evaluations, coordinate small teams or contractors as needed, and work cross-functionally with breeding, product, and data teams to inform pipeline advancement. The ideal candidate is an agronomically skilled, data-savvy team player who thrives in hands-on environments and brings a proactive mindset to experimentation, data collection, and process improvement. Responsibilities: Field & Greenhouse Trial Management Lead the design, setup, and execution of field and greenhouse trials in Watsonville and other regions, with California focus. Manage trial logistics, including planting, maintenance, irrigation, pest management, and harvest activities. Coordinate with small internal teams or seasonal labor as needed for timely execution. Data Collection & Analysis Develop and maintain rigorous phenotypic data collection protocols across crop types and trial stages. Work closely with data science and breeding teams to analyze trial results, extract insights, and contribute to product selection and advancement. Utilize tools such as Excel, R, or Python for basic analysis and data QC; contribute to reporting and interpretation. TPS & Clonal System Evaluation Support the agronomic evaluation of both TPS and clonal systems, with a strong emphasis on practical performance, emergence, uniformity, and yield components. Develop comparative protocols to benchmark true seed against vegetative standards under commercial-like conditions. Process & Protocol Development Document SOPs for trial execution, data management, and environment tracking. Suggest and implement improvements to increase efficiency, reproducibility, and data integrity. Qualifications: Bachelor's or Master's degree in Agronomy, Plant Science, Horticulture, or related field. 3+ years of hands-on experience in field or greenhouse trialing of crops; potato experience preferred. Experience in designing and running replicated trials, including use of statistical tools and data collection platforms. Comfort working independently in outdoor/greenhouse settings and operating agricultural tools and equipment. Strong organizational skills and attention to detail. Preferred Qualifications: Experience working with true potato seed (TPS) or other seed-based propagation systems in solanaceous crops. Proficiency in trial design software or data analysis tools (e.g., R, Python, Excel, FieldBook). Familiarity with environmental monitoring, irrigation control, and controlled-environment agriculture (CEA). The anticipated pay range that we reasonably expect to pay for this role is $80,000 - $115,000 for Watsonville, CA. Individual compensation is based on various factors including experience, education, skillset, and other relevant qualifications. About Ohalo Genetics: Ohalo™ aims to accelerate evolution to unlock nature's potential. Founded in 2019, Ohalo develops novel breeding systems and improved plant varieties that help farmers grow more food with fewer natural resources, increasing the yield, resiliency, and genetic diversity of crops to sustainably feed our population. Ohalo's breakthrough technology, Boosted Breeding™, will usher in a new era of improved productivity to radically transform global agriculture. For more information, visit ************** Notes: If you previously applied for a job at Ohalo Genetics, we encourage you to restate your interest in the position by submitting your application. No visa sponsorship is available for this position at this time. No recruiters, please.
    $80k-115k yearly 15d ago
  • Executive Protection Field Specialist - Prior Law Enforcement Preferred

    Gavin de Becker & Associates 4.4company rating

    Remote support specialist job in Palo Alto, CA

    GDBA's Mission: The Safety, Privacy, and Wellbeing of our Clients Protectors in this role will earn no less than $150k in their first year with GDBA. To learn more about earnings, promotions, benefits, and more - visit GDBA.com/careers Your Role as a Protector: Threat and risk assessment: Continuously evaluating potential threats and vulnerabilities to develop mitigation strategies. Advance planning: Conducting reconnaissance of locations, planning secure travel routes, and preparing emergency plans before the client arrives. Close protection: Providing a physical security presence and immediate defense for the client during travel and events. Crisis management: Making rapid, decisive actions during emergencies, including medical incidents, security breaches, or hostile situations. Secure transportation: Arranging and providing secure transport, which includes defensive and evasive driving Liaison: Coordinating with law enforcement, local authorities, and venue staff to ensure a seamless and secure operation. Surveillance: Performing surveillance detection and counter-surveillance to identify and deter threats. Residential protection: Monitor the property through command center technology, screening visitors and vendors, and controlling all access points to the protected site. Who You Are: GDBA's ideal candidate for a this position possesses one or more of the following: 10+ years working in a full-time certified law enforcement officer position(s). Federal, State, and Local level officers are all encouraged to apply. HR-218 (LEOSA) or CA CCW eligibility is ideal. 10+ years of experience conducting close protection/executive protection operations for high-net-worth clients/at-risk clients. Experience working in one of or a combination of the following environments is preferred: Residential, Corporate, Technology, or Military/Law Enforcement Protective Services Details (PSD). 10+ years of Special Operations (SOF) military experience - All Branches Welcome to Apply. Unique experiences such as CIA Global Response Staff (GRS) are also highly desirable. Hiring Process Requirements: 12-Day Introductory Essential Protector Skills (EPS) Training Academy in San Antonio, TX Be able to pass physical readiness test (Pull-ups, Push-ups, Sit-ups, 800m run) Must be able to swim Must be drug and nicotine free Background check required Must be able to obtain appropriate state firearm and security licensing
    $44k-70k yearly est. Auto-Apply 4d ago
  • Field Results & Demo Specialist

    Carbon Robotics 3.7company rating

    Remote support specialist job in Salinas, CA

    The Carbon Robotics LaserWeeder™ leverages advanced robotics, computer vision, AI/deep learning, and lasers to eliminate weeds with sub-millimeter accuracy-all without herbicides. This innovative solution reduces environmental impact, promotes soil health, and helps farmers address labor shortages and rising costs. Designed in Seattle and built at our cutting-edge manufacturing facility in Richland, Washington, the LaserWeeder is setting a new standard for automated weed control. With $157 million in funding from prominent investors such as BOND, NVentures (NVIDIA's venture arm), Anthos Capital, Fuse Venture Capital, Ignition Partners, Revolution, Sozo Ventures, and Voyager Capital, Carbon Robotics is driving innovation. As a no-nonsense team with a bias for action, we take pride in executing our ideas. Whether it's designing transformative technology or visiting farms to ensure our products are reliable and safe, we do whatever it takes to deliver for our customers. Working here means tackling big problems with big impact. You'll find opportunities to grow professionally, solve complex challenges, and make meaningful contributions to a mission that matters. At Carbon Robotics, we trust our team to act independently and make practical, real-world decisions. Join us as we innovate, execute, and build the future of farming together. YouTube | X | Instagram | LinkedIn | News Field Results & Demo Specialist Location: Salinas, CA Travel: ~80% About the Role Carbon Robotics is hiring a Field Results & Demo Specialist to operate and demonstrate the LaserWeeder across North America. This is a hands-on, field-focused role supporting customer demos, on-farm evaluations, and industry events. You'll spend most of your time operating the LaserWeeder in real-world conditions, working directly with growers, customers, and partners to showcase how laser weeding fits into farming operations. This role is well-suited for someone with strong equipment experience, a mechanical mindset, and the ability to communicate clearly with a wide range of audiences. What You'll Do Set up and operate the tractor and LaserWeeder during customer demos, on-farm evaluations, and industry events Deliver hands-on demonstrations, clearly explaining laser weeding to customers and partners Run on-farm comparisons of laser weeding versus traditional weed control methods, including documenting field activity and observations Ensure the LaserWeeder is field-ready and professionally represented at all times Work closely with cross-functional teams to support sales, product, and customer success Qualifications & Experience 3+ years of experience operating agricultural equipment and working directly with growers Strong hands-on demo and customer-facing skills, with the ability to clearly explain equipment and answer technical questions Mechanically inclined, with practical experience troubleshooting and maintaining complex agricultural equipment Experience supporting on-farm comparisons, including trial setup, data collection, and field documentation Flexible and adaptable; effective in a fast-paced startup environment About the Role As a Field Research & Demo Specialist at Carbon Robotics, you will play a pivotal role in demonstrating the real-world value of the LaserWeeder. You'll operate the LaserWeeder, collect performance data, and engage directly with farmers, researchers, and industry partners to showcase the machine's effectiveness and economic impact. This role is ideal for someone who is mechanically inclined, self-motivated, and curious about how technology is reshaping agriculture. You'll combine hands-on equipment operation with analytical thinking and strong interpersonal skills to demonstrate how the LaserWeeder performs and delivers value in the field. What You'll Do Conduct Case Studies and Field Trials Operate the LaserWeeder to assess performance in diverse field conditions. Collect and analyze operational and agronomic data to measure weed control effectiveness, yield impact, and labor or chemical savings. Support Sales Through Key Demonstrations Run LaserWeeder demos on customer farms to support sales opportunities. Confidently showcase machine capabilities through hands-on demonstrations. Communicate clearly with farmers and potential customers, adapting to both technical and non-technical audiences. Represent Carbon Robotics at Industry Events Operate and present the LaserWeeder at trade shows, field days, and conferences. Engage with event attendees to communicate the benefits and applications of laser weeding. Ensure machine readiness and a professional presentation at all events. Knowledge, Skills, and Abilities for Success: Deep curiosity about agricultural innovation and the LaserWeeder's impact on modern farming. High mechanical aptitude with hands-on problem-solving ability. Ability to operate tractors and agricultural equipment confidently and safely. Class A driver's license preferred (not required). Strong communication skills - able to connect with growers, researchers, sales teams, and event attendees. Willingness to travel extensively and work independently. Qualifications Education Bachelor's degree in Agricultural Science, Agricultural Engineering, Plant Sciences, Agribusiness, or equivalent hands-on experience. Experience 2+ years of experience working with agricultural machinery, precision agriculture, or field-based research. Comfort operating and maintaining complex agricultural equipment. Demonstrated experience collecting, interpreting, and presenting data from on-farm trials or equipment testing. Skills Strong mechanical aptitude and hands-on problem-solving skills. Proficiency with Excel (or similar tools) for field performance tracking. Excellent verbal communication and presentation skills for engaging with farmers, researchers, and industry professionals. Self-starter who thrives in independent, field-based work environments. Strong attention to detail and commitment to data accuracy. Working Conditions This role requires extensive travel - approximately 80% of the time - across farms, research sites, and events. Old Version: As a Field Research & Demo Specialist at Carbon Robotics you'll assess the performance and operational effectiveness of the LaserWeeder. The successful candidate will be responsible for conducting comprehensive assessments, data analysis, and feasibility studies to evaluate the overall benefits and potential improvements of the LaserWeeder. This role involves designing and executing field trials, collecting and interpreting data, and providing detailed reports on findings. The Field Research & Demo Specialist will work closely with cross-functional teams, particularly the sales team, to deliver precise and actionable data that supports sales efforts in engaging with current and prospective customers. What you'll do: Data Collection and Analysis: Collect and compile comprehensive data on the LaserWeeder and its associated features, with a focus on its impact on agricultural practices and cost analysis. Analyze data to identify trends, strengths, weaknesses, and areas of potential improvement. Cost-Benefit Analysis: Assess the economic and operational benefits, including labor savings, yield improvement, and reduced chemical usage, to determine the overall cost-effectiveness. Report Generation: Prepare clear and comprehensive reports and presentations that summarize findings, methodologies, and recommendations. Communicate complex technical information in an easily understandable manner for stakeholders. Collaboration: Collaborate with cross-functional teams, including sales, engineers, agronomists, and universities, to gather insights and data necessary for analysis. Recommendations: Offer actionable recommendations and insights to help farmers make well-informed choices about implementing the LaserWeeder. Quality Assurance: Ensure the accuracy and reliability of data, calculations, and analysis methods. Market Research: Stay updated on industry trends, pricing, and the competitive landscape for laser weeding technology and similar farming equipment. Evaluate the market demand and potential return on investment for adopting laser weeding machinery. Financial Modeling: Develop financial models to simulate various scenarios and assess the potential outcomes of adopting laser weeding technology. Knowledge, Skills, and Abilities for Success: Bachelor's degree in Plant Sciences, Agricultural Science, Agricultural Economics, Agricultural Business, or a related field. A master's degree is preferred. Familiarity with farm machinery, agricultural technology, and precision agriculture. Excellent communication skills, both written and verbal. Proficiency in data analysis tools and software (e.g., Excel, statistical software). Ability to work independently and as part of a team. Knowledge of agricultural economics and cost-benefit analysis principles is a plus. Experience: Previous experience in agricultural machinery analysis or a related field is advantageous. Experience in conducting cost-effectiveness studies and financial modeling is a plus. Working Conditions: This position will involve a lot of travel to farms to conduct on-site assessments. Travel should be considered as much as 90% of the time. Qualified applicants will receive a short survey after applying to help the team learn more about you. Carbon Robotics follows equitable hiring practices. Flexibility in our hiring process allows hiring of talent at levels different from what are posted. The compensation range outlined is based on a target budgeted base salary. Individual base pay depends on various factors such as relevant experience and skill, Interview assessments and responsibility of role, job duties/requirements. Offers are determined using our equitable hiring practices. Carbon Robotics offers additional compensation in the form of benefits premiums, pre-IPO stock options and On Target Earning commissions for appropriate positions. Base pay ranges are reviewed each year. We are committed to the principle of pay equity - paying employees equitably for similar work. Offers are dependent on someone experience and may be outside of the published range when appropriate. If your skills are above the posted range... Apply! We want to hear from you! Carbon Robotics' base salary pay range:$60,000-$80,000 USD Why would you join Carbon Robotics? Passion for building teams capable of solving uniquely interesting problems. Innovation while disrupting the market is what we do. Profiled in WSJ and Forbes, Carbon Robotics is poised to become the next billion dollar company in the rapidly growing worldwide Ag-Tech industry. We offer competitive compensation and benefits to our full time US based* employees, including: Competitive salaries Pre-IPO Stock Options Generous Benefits: Fully-paid medical, dental, and vision insurance premiums for you and all dependents Choice of PPO or HDHP/HSA Virtual Care - Doctor on Demand Employee Assistance Program Mental Health HRA Restricted Healthcare Travel support Menopause Support Life Insurance Long Term Disability Flexible PTO 401(k) plan Pet Insurance Commuter Benefits Work Culture: Be a part of an inclusive and tight-knit company culture that values innovation and mission-driven success. *Internationally based employees benefits varies & Contractors are not eligible for Carbon Robotics Benefits or Stock Carbon Robotics is building a culture of diversity and inclusion for all. We welcome everyone's voice and believe in open and transparent communication. We believe the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation to which we will build a truly unique environment. We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including potential pregnancy, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability , HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law. #talentacquisition #laserweeding #laserweeder #weedcontrol #agtech #agtechnology #farmtech #robotics #lasers #lasersandrobots #missiondriven #AI #startup #wearehiring #computervision #machinelearning #carbonrobotics
    $60k-80k yearly Auto-Apply 4d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Watsonville, CA?

The average remote support specialist in Watsonville, CA earns between $37,000 and $93,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Watsonville, CA

$59,000
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