Remote support specialist jobs in Wellington, FL - 230 jobs

Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are seeking a Senior Technical Support Specialist with 6+ years of experience to be part of our team in our Corporate Headquarters in West Palm Beach, FL. In this position, you will be responsible for supporting users locally and remotely with IT-related issues. At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. We work to stay ahead of the curve by investing in the latest tools and technology. As one of the nation's top consulting firms, we consistently strive to promote efficiency, cultivate a culture our associates can proudly embrace, and empower our associates to advance their career growth at WGI, and beyond. WGI is always looking for remarkable individuals to join our team and help us grow in our vision. If you think you are an innovative, self-motivated team player and want to shape your community, join our WGI team today! WGI offers a complete Benefits package including: Medical, Dental, Vision, LTD & STD, Life Insurance, 401k with match, PTO, Holidays, HSA with company contribution, Pet insurance, and Employee assistance program. #LI-onsite Responsibilities Setup, installation, maintenance, and troubleshooting of hardware, software, and network operations/infrastructure Developing training materials and procedures Instructing users on the proper use of the corporate network Maintaining hardware/software inventory Documenting policies and procedures Hardware/software evaluations Running backup and recovery jobs as required Specialized IT projects as required Qualifications Bachelor's degree in Management Information Systems or Technical Certifications And 6+ years related experience Must be available to travel to multiple office locations Build, configure, and troubleshoot PC's in a Windows network environment (Apple Mac experience in a Windows environment a plus) Working knowledge of Windows Servers, Windows OS, and VMware Install and support enterprise wide applications (e.g. Microsoft Office) Install and configure new printers/copiers/plotters and other peripheral equipment Work with management and end users to establish requirements for new systems or modifications Knowledge of Network Infrastructure a plus. Achieve IT system objectives by gathering applicable data, identifying and evaluating options, and recommending a course of action Excellent oral and written communication skills Self-motivated team player who works well independently Use AI to enhance job performance and effectiveness. Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting. Hand-eye coordination is necessary to operate a computer, keyboard and mouse. Use of a telephone headset will allow for virtual communication with team members through Zoom and/or Microsoft Teams. While performing the duties of this job, the employee is often required to sit for prolonged periods, use hands/fingers to handle, feel or operate objects, tools or controls and reach with hands and arms, speak and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over the sponsorship of employment visas If you have what it takes to join our growing organization and want to be part of a dedicated team, please apply today. In return, WGI provides a competitive salary and an outstanding work environment. WGI is an Equal Opportunity Employer/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.

Moss is a national, privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, and design-build. The company's diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports. Moss is ranked by Engineering News-Record as the nation's top solar contractor and one of the top 50 general contractors. Moss prides itself on a strong entrepreneurial culture that honors safety, quality, client engagement, and employee development. Its employees consistently rank Moss as one of the best places to work. POSITION SCOPE AND ORGANIZATIONAL IMPACT Moss's Application Support Specialist I serves as the first point of contact for technical support, providing timely and effective resolution to user issues and inquiries. This role focuses on L1 (Level 1) support activities, including incident triage, basic troubleshooting, and escalation management to ensure optimal system performance and user satisfaction. This position is based in Fort Lauderdale, FL, and will report to the office daily. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Incident Management & Troubleshooting Serve as the first line of support for incoming technical issues via phone, email, and ticketing system Log, categorize, and prioritize support tickets accurately and efficiently Perform initial troubleshooting and resolve L1 issues within established SLAs Escalate complex issues to L2/L3 support teams with detailed documentation Follow established standards and procedures for all applications supported User Support & Service Delivery Assist users with password resets, account unlocks, and access requests Guide basic application functionality and navigation Document issue resolution steps and maintain knowledge base articles Follow up with users to ensure satisfactory resolution System Monitoring & Maintenance Monitor system alerts and respond to notifications promptly Perform routine system checks and report anomalies Assist with user access provisioning and de-provisioning Monitor and respond to user inquiries during scheduled maintenance periods Verify system availability and report issues following maintenance activities Documentation & Communication Maintain accurate and detailed ticket documentation Update the internal knowledge base with common issues and solutions Communicate status updates to users and stakeholders Participating in team meetings and knowledge-sharing sessions EDUCATION AND WORK EXPERIENCE Bachelor's degree in Information Technology, Computer Science, or a related field is preferred 2+ years of experience in technical support or a help desk role is required Proven experience using ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk, or similar) Experience supporting enterprise applications (ERP, CRM, etc.) is preferred ITIL Foundation certification or familiarity with ITIL practices is preferred Experience with remote support tools is preferred Demonstrated ability to troubleshoot technical issues methodically Strong understanding of IT Support fundamentals Proficiency with Windows operating systems and iOS mobile devices Proficiency with Microsoft Office Suite and collaboration tools Excellent verbal and written communication skills Strong customer service orientation with patience and empathy Ability to work independently and as part of a team Strong organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment JOB TITLE: APPLICATION SUPPORT SPECIALIST I JOB LOCATION: FORT LAUDERDALE, FL CLASSIFICATION: FULL TIME - EXEMPT - SALARIED REPORTS TO: MANAGER, SOLAR SYSTEMS SUPPORT Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Technology Team as an Endpoint Applications Specialist located in various offices. We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team. This role can be based in various offices, on a remote basis. This role reports to the Endpoint Applications Manager. Position Summary The Endpoint Applications Specialist is responsible for evaluating, customizing, implementing, administering, and providing Tier 3 (subject matter expert) support for all core firm endpoint applications and their upgrades. This includes Microsoft Office 365 products and add-ins, PDF software, document productivity tools, SaaS applications, and team assigned applications across the firm. Key Responsibilities Evaluates, deploys, manages, and supports assigned applications at the enterprise level Creates project plans, sets schedules, and executes application rollouts and upgrades Performs product and system analyses/testing and presents recommendations to management Reconfigures or customizes applications as needed to satisfy user requirements Works with users, other specialists, and system engineers to address system/application issues or enhance workflow procedures Prepares all documentation for assigned projects including user and business requirements Communicates product updates and technical specifications to diverse audiences within the GT environment Maintains and further develops in-house macros, customizations, and tools Creates low code process flows using industry standard robotic process automation (RPA) tools such as Microsoft Power Automate and UIPath Provides Tier 3/subject matter expert (SME) support for all core applications assigned to the team Creates and delivers presentations to various audiences assigned by the Endpoint Applications manager Appears on camera for meetings with colleagues and vendors Other duties as deemed appropriate by the Endpoint Applications Manager Qualifications Skills & Competencies Strong technical knowledge in the use, configuration, and deployment of Microsoft 365 Applications Strong technical knowledge of Microsoft Windows Operating Systems Strong technical knowledge of Microsoft Office document creation and recovery Familiarity with automation languages such as VB, PowerShell, Python, JavaScript, and JSON a plus Comfortable working with SQL Query Language to query and manage SQL databases Strong knowledge and experience working with document management systems, document comparison/metadata applications, and legal macro packages Strong knowledge and experience working in the registry and maintaining group policy Knowledge of cybersecurity principles and practices, including threat detection, risk management, and data protection Basic understanding of AI, its risks and implementation. Familiarity with Copilot for M365 a plus Familiarity with tools like firewalls, VPN, intrusion detection systems, and encryption technologies Familiarity with project management processes with an emphasis on managing projects, assessing priorities, and achieving solutions under deadline Ability to take an assignment from inception to completion with minimal supervision or by following broad guidelines with a strong sense of ownership and accountability Excellent oral and written communication skills and the ability to build effective internal and external client relationships Proficiency in using collaboration tools such as Microsoft Teams Education & Prior Experience Bachelor's degree in computer science and/or Information Systems or equivalent experience Minimum two years' experience in applications testing, configuration, deployment, administration, and support A+, Net+, Microsoft Office User Specialist Certifications a plus GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is hiring a Senior Support Analyst to join our Digital Intelligence team, where we deliver advanced IT solutions supporting Intelligent Transportation Systems (ITS). Our systems professionals lead infrastructure deployments, software integration, and complex troubleshooting-driving innovation in global transportation technology. This position combines remote flexibility with on-site work at our Boca Raton location. Role accountabilities: Provide advanced end-to-end IT systems and application support for external customers in private and public sectors. Lead support and maintenance of Intelligent Transportation Systems (ITS) infrastructure, including software, compute, storage, network, and cloud components. Configure, monitor, and optimize network monitoring systems (e.g., PRTG) for compute nodes, networking equipment, storage systems, and custom applications. Install, configure, and administer physical compute nodes and hypervisors (VMware, Hyper-V, Oracle KVM). Provision and manage AWS/Azure cloud resources, including performance tuning and cost optimization. Perform advanced VM operations: replication, cloning, backups, monitoring, and troubleshooting. Configure, manage, and troubleshoot Juniper and Cisco/Meraki network switches and routers, including VLANs, routing protocols, firmware upgrades, and CLI-based configuration. Perform patching, updates, and maintenance on Windows Server environments (2016, 2022, 2025). Administer Linux environments (Ubuntu, Rocky Linux, AWS Linux) for system performance, security hardening, and automation. Collaborate with cross-functional teams to design and implement scalable infrastructure solutions. Document procedures, configurations, and troubleshooting steps for compliance and knowledge sharing. Participate in on-call rotation and provide after-hours support as needed. Provide mentorship to other support members. Occasional overnight travel (up to 20%). Qualifications & Experience: Post-secondary degree in Computer Science, Electrical/Computer Engineering, or equivalent. 6+ years of experience in IT infrastructure support, including physical servers, virtualization, and cloud platforms. Expert-level experience with Windows Server OS lifecycle management. Proficient in deploying and administering Dell/HP servers, storage arrays, and virtualization platforms (VMware, Hyper-V, Oracle KVM). Advanced knowledge of TCP/IP networking, VLANs, routing protocols, and performance tuning. Hands-on experience with Juniper and Cisco/Meraki network switches and routers, including CLI configuration and troubleshooting. Strong Linux administration skills (Ubuntu, Rocky Linux, AWS Linux). Familiarity with automation tools (Ansible, Bash scripting) and monitoring systems. Proven ability to manage multiple priorities, mentor junior team members, and lead complex projects. Comfortable with physical lift, movement & installation of IT hardware (servers, switches, storage). Experience in performing recurring maintenance physical IT hardware (servers, switches, storage). Willingness to participate in on-call and after-hours support schedules. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $80,000 - $107,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #LI-SR3

Job Description a very exciting and challenging role on a new strategic financial application. The successful candidate will be working with specialized technical teams serving a wide range of business groups. The position is part of the IT team and involves close interaction with IT System Architects, Business Analysts, QA Teams and other technical groups and resources. You will proactively design, develop and code solutions in according to development best practices and current development technologies Enhance, optimize and expand current installations to meet new business challenges Systems documentation and knowledge base management for support efficiencies Provide T24 BAU Support to the Business Teams. Monitor Ticketing Systems and proactively resolves any reported issues. Ability to work and co-ordinate with other Teams and Vendors. Release Management support, deploying T24 packages to Test and Production environments. Qualifications About You: Required IT skills Bachelor's degree in Computer Science, Information Technology, or related field At least 2 years' experience in IT Development and/or Support. Familiarity with Python programming Understanding of cloud computing concepts, preferably AWS Knowledge of version control systems (e.g., Git) Strong problem-solving skills and eagerness to learn Good communication skills and ability to work in a team environment Good working knowledge of UNIX/LINUX OS and Oracle Database. Beneficial IT skills Experience working with T24 Core Banking Application. Basic understanding of financial services or banking industry concepts Familiarity with Agile development methodologies Experience in some of the following technologies would be beneficial: Java, MQ, and JBOSS Personal skills We are looking for ambitious individuals that are keen to develop their technical skills in a dynamic environment Strong interpersonal, communication skills and the ability to deal effectively in a team environment The candidate must be able to present diagnostic, troubleshooting steps and conclusions to a varied audience Someone proactive, that can work autonomously, and take ownership of their tasks. Collaborates with other developers in the construction of software - strong ability to partner with and team with colleagues Provide mentoring and guidance to junior team members

Technical Support Specialist The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations. The responsibilities of the Technical Support Specialist include but are not limited to the following: Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight to answer and resolve customer queries. Leverages all available resources to provide the best information. Follows all established processes regarding request for onsite service. Maintains awareness of those assigned to support the call queue. Appropriately escalates issues to supervisors. Routes call appriately as requested. Stays current on AV products and solutions serviced by the organization. Leverages remote desk top technology to assist with remote software installations Other related duties as assigned

The Financial Aid Technical Operations Specialist executes the federal and institutional aid disbursement process. Ensure data accuracy by implementing data cleanup tasks and exceptions reports. This role provides technical support and coordinates training sessions, creates and maintains documentation, troubleshoots a variety of technical issues and responds to user needs in the Office of Financial Aid. Job Description: Essential Duties and Responsibilities * Disburse all financial aid in Workday. * Process origination, disbursement and reconciliation of all Federal Aid through Workday and COD System. * Support Financial Aid Director and Counselors on resolving disbursement failures. * Execute Financial Aid Processes in Workday. * Perform data update/cleanup and assist in resolving technical issues on all Financial Aid systems. * Troubleshoot the scanning process and workflow functionality in Perceptive Content. * Perform related duties as requested by the Director of FA Technical Operations. * Assist with reviewing, updating content and troubleshooting FAST Portal (Financial Aid System Tool). * Create and maintain templates, forms and workflows on AdobeSign as well as offers training and support to Financial Aid staff. * Runs, monitor and ensure data accuracy for Award Letter Integration. * Other duties as assigned. Required knowledge, skills, and abilities * Must have strong verbal communication and customer service skills. * Must be detailed oriented with excellent organizational, technological and follow through skills. * Knowledgeable of Microsoft Office Suite. Preferred knowledge, skills, and abilities * Workday, AdobeSign, Perceptive Content. Minimum Qualification * Must have a bachelor's degree. * Minimum of one to two years related experience. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description SMArtX provides managed accounts technology that supports modern wealth management platforms. When our client success team runs into technical issues, the Technical Support Specialist helps identify the problem, work toward a solution, and keep everyone informed along the way. This is a hands-on support role focused on troubleshooting, client communication, and working closely with our Product and Engineering teams when issues require deeper investigation. What You'll Do Serve as the first point of contact for technical issues from internal teams Investigate and troubleshoot issues, including identifying root causes and assessing impact Track and manage support tickets from start to resolution Communicate clearly with clients, providing updates and explanations in plain language Work with Product, Engineering, and Client Success teams to resolve complex issues Help create and maintain troubleshooting guides and support documentation Creating runbooks for repetitive tasks. Work with our external monitoring team to pass runbooks for them to run. Work towards automation of all manual & repetitive tasks. What We're Looking For 2+ years of experience supporting clients in a SaaS or enterprise software environment Experience in financial services preferred Comfort reading and writing code, or deep experience in at least one language (C#, Java, or Python preferred) Working knowledge of databases and SQL Basic understanding of APIs, web services, and cloud-based systems Strong problem-solving skills and attention to detail Ability to communicate effectively with both technical and non-technical users Organized, self-motivated, and able to manage multiple issues at once Bachelor's degree in Computer Science or a related field preferred About SmartX Founded in 2013, SmartX Advisory Solutions is a growing financial technology firm focused on building innovative solutions for the wealth management industry. We offer a professional, collaborative, and flexible work environment. Powered by JazzHR GmIVHkNvnX

Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Salary Range $55,000-$65,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Stefanini is a global IT services company with over 88 offices in 39 countries across the Americas, Europe, Africa, Australia, and Asia in 35 languages. Since 1987, Stefanini has been providing offshore, onshore, and nearshore IT services, including application development, IT infrastructure outsourcing, systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. Job Description Requirements: Recent Phone support experience in a call center or comparable environment Supported a group of at least 200 clients Hands-on knowledge of Windows 7, MS Office modules Good knowledge of network concepts and MS Active Directory Provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes). Answers questions regarding system procedures, online transactions, systems status and downtime procedures, and is typically located within a call center. Collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems. Maintains a troubleshooting tracking log ensuring timely resolution of problems Expands skills in own work area within an analytical/scientific method or operational process Applies experience and skills to complete assigned work within own area of expertise Works within standard operating procedures and/or scientific methods Additional Information All your information will be kept confidential according to EEO guidelines.

Requisition No: 867153 Agency: Department of Corrections Working Title: CRIMINAL JUSTICE INFORMATION TECHNICIAN Pay Plan: Career Service Position Number: 70030599 Salary: $34,760.18 Annually Posting Closing Date: 01/22/2026 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone ADVERTISING/WORKING TITLE: CRIMINAL JUSTICE INFORMATION TECHNICIAN This open competitive advertisement is for a Career Service position located at Region IV Community Corrections in the Regional Directors Office. The mission of a Criminal Justice Information Technician at the Florida Department of Corrections (FDC) is to ensure the accurate and timely collection, processing, and dissemination of criminal justice information. This role involves maintaining and updating offender records, managing data entry and retrieval systems, and supporting the overall information needs of the department. This position is not a telework position and is required to report to the FDC office in the area it serves. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Be at the forefront of financial accuracy by receiving, recording, and securing payments from probationers and parolees, ensuring precise data entry and auditing payment logs. * Take charge of issuing receipts, correcting errors, and performing daily reconciliations for supervisor review and approval, keeping our financial processes seamless. * Prepare essential transmittal correspondence and fiscal reports and collaborate with staff to maintain a smooth flow of information and provide crucial data. * Play a key role in the justice system by reviewing, verifying, and editing documents for submission to courts and criminal justice agencies, all while maintaining strict confidentiality. * Engage in diverse office tasks such as taking photos of probationers, responding to inquiries, managing supplies, and handling the creation and destruction of records. Join us and make a meaningful impact in the world of criminal justice! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: * Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess one year of secretarial or clerical work experience. * A high school diploma or its equivalent or college education from an accredited institution at the rate of 30 semester or 45 quarter hours can substitute for the required work experience. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Job Description At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the future of the organization. You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels and be driven to provide only the best customer service and support. Requirements: 1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers Technical certifications or training equivalent to A+ and Network+ preferred Prior experience in an MSP or support environment highly desirable Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others Local candidates only Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability insurance, life insurance, 401K with company match, flexible work from home options, paid vacation, a company-sponsored cell phone, performance-based bonuses, training, and other perks that make this a great place to work, learn, and grow. We also have Friday Happy Hours and quarterly major company events to promote team bonding. Responsibilities: Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations Work directly with clients and internal staff of varying technical abilities Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments Participate in projects when needed Contribute to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP or support environment, server hardware and related tech, LabTech or similar RMM experience, and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need apply. If you are up for the challenge, ready to step up to opportunities, and driven to improve yourself and the environment, we want you to be a part of our exciting, fast-paced, and dynamic team! Powered by JazzHR 02A3Wbt2u4

Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Founded in 2013 by Dwayne D'Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we've grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. In 2025, HeliosX helped treat over 1.7 million patients worldwide. We reached £781m in revenue, delivering +337% year-on-year growth and cementing our position as the clear market leader in the UK. In 2025 our weight-loss treatments helped our patients lose 8.5 million kilograms of excess weight; contributing to an estimated 1,300 fewer cardiac events. That's not just growth; that's measurable, life-changing impact at scale. We're operating across four markets, with successful launches in Germany and Canada, and growing our reach in the US. Where we're going: 2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you'll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. There's never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! About the role: HeliosX is seeking a proactive and resourceful Junior IT Support Engineer to join our growing IT team. You will be working 2 - 3 days per week on site at our Delray Beach Warehouse where you will provide essential IT support to staff across the US and other global locations, ensuring smooth operations of our systems, tools, and equipment. This position offers a unique opportunity to contribute to the team's success in a hybrid work environment, solving day-to-day challenges while supporting strategic IT initiatives. What you'll be doing: Receiving, configuring, and shipping hardware (laptops, peripherals, etc.) for new joiners and existing staff. Maintaining accurate asset records, ensuring all equipment is up-to-date and accounted for. Pre-configuring devices, including account setup, system updates, and application provisioning. Liaising with the People Operations team to manage the timely setup and retrieval of employee equipment. Proactively managing hardware inventory and coordinating ordering when stock is low. Providing hands-on, on-site technical support in the US warehouse, ensuring all workstations, warehouse devices, and end-user equipment are fully operational. Taking ownership of asset discovery, documentation, and ongoing asset management within the warehouse environment, helping to establish and maintain accurate records of all IT and warehouse technology equipment. Setting up, configuring, and maintaining warehouse-specific equipment including printers, Zebra scanners, workstations, and other operational technology. Supporting the rollout, configuration, and ongoing improvement of IT and warehouse technology in a fast-paced, high-volume operational environment Responding to and resolving IT support requests across the business using Jira Service Management, ensuring tickets are handled efficiently and to a high standard. Providing remote support to employees across multiple locations, including the US, UK, and Europe, delivering a consistent and reliable user experience. Assisting with system updates, patching, and basic administration of IT platforms, devices, and services. Working closely and collaboratively with the wider IT team on ongoing support activities, improvements, and IT projects. Who you are: At least 1 year of experience in an IT help desk or technical support role. Strong working knowledge of: Google Workspace (Gmail, Drive, Admin Console, etc.) mac OS and Windows operating systems Confidence in handling, imaging, and configuring hardware (especially Apple and Windows devices). Experience with basic IT troubleshooting and user support, both in person and remotely. Nice to have: Experience using Jira or other ticketing systems. Previous exposure to a warehouse or logistics technology environment, particularly Zebra handheld scanners Understanding of IT asset management practices. Familiarity with mobile device management (MDM) platforms (e.g. Kandji, Jamf, Intune, 42 Gears). User of SSO tools such as OKTA or OneLogin Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: 12 days of Paid Time Off (not including 6 days paid holiday) Private Medical Insurance with United Healthcare Dental and Vision Care coverage with Guardian Enhanced parental leave Employer retirement contribution of 3% match through Guideline 401(k) Headspace subscription, with an option to add up to 5 friends or family Equipment needed for your role, ie. laptop and headset Access free HeliosX products and enjoy family discounts #LI-Associate #LI-Hybrid#LI-Associate

If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally. This role will be located at one of Discovery Land Company's locations: Atlantic Fields, set outside of Hobe Sound, FL. Atlantic Fields is seeking an IT Support Engineer to join the Information Technology Department. As an IT Support Engineer at our club, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and software applications across the entire organization. Key Responsibilities • Assists company staff with technical support of desktop computers, applications, server system and related technology. • Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. • Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. • Assists the IT Director and gains progressive responsibilities relating to the company's IT infrastructure over time. • Provides technical support to the operation of information technology systems for Discovery Land Company, and affiliated projects. • Provides hardware/software support to both local and remote users and is available to troubleshoot via phone as needed. • Troubleshoots problems with all facets of the operations including but not limited to the applications, SQL Server, LAN/WAN connection, customer service, and recommends and takes corrective action(s) as required. • Assists staff with the installation, configuration, and ongoing usability of desktop and server platforms, peripheral equipment and software within established standards and guidelines. • Works with vendor support contacts to resolve technical problems with desktop, server, and networking systems to include hardware and software. • Trains and orients Discovery Land Company staff on use of hardware and software. • Primary individual responsible for desktop and server system and component ordering for both headquarters and project locations. • Oversees and tracks successful fulfilment of all orders. • Provide Project Scope and Definitions - Anticipate project deviations and define and implement risk mitigation strategies. • Oversee the process to enable changes to defined scope of the project as required. • Internal Communications Management - Maintain timely communication of progress and status with regards to each of the projects. • Develop and /or maintain a database for Issues Management, which contains all issues identified to date for each project. Skills & Qualifications • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. • Proven experience in IT support, troubleshooting, and maintenance. • Strong knowledge of Windows and/or mac OS operating systems. • Familiarity with Microsoft Office Suite and other commonly used business applications. • Excellent problem-solving and communication skills. • Customer-focused with a commitment to delivering high-quality support. • Industry certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. • Ability to work independently and collaboratively in a team environment. Additional Requirements • Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members. • Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands. • Ability to work in a team environment. • Ability to stay calm and focused during the busiest of times. • Ability to read, write, speak, and understand English; additional languages preferred. • Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length. Benefits • Competitive Pay • Medical, Dental, and Vision Benefits • 401k Contribution • Paid Time Off and Paid Holidays • Employee Meals, Referral Incentives, and Recognition Programs • Holiday Pay • Professional development and upward mobility opportunities • Work-Family Culture About Us Atlantic Fields combines the elegance of “Old Florida” with a carefree ambiance. Atlantic Fields is settled in the heart of Hobe Sound, Florida, and will offer its members the convenience and fun South Florida has to offer, while maintaining the properties rich historic background. Atlantic Fields will offer an intimate community spanning 1,500 acres and is proud to offer its members a Tom Fazio golf course, ocean adventures, an equestrian facility, on-site restaurants, wellness facilities, and more! Our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to provide the highest level of guest service and be a part of creating memorable experiences. For more information about the project - please visit ************************************** Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: *******************************

Why you should join our winning Team! FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team. What you will be doing Maintains, and monitors the operation of the local area network. Handles all help desk requests. Maintains inventory database of all electronic equipment, parts and supplies. Assists with IT orientation for new and existing employees. Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems. Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation. Provides network support to end-users when necessary. Other duties as assigned. The ideal candidate for this position High school diploma preferred. 2-3 years of computer operation experience in a large end-user environment preferred. Strong technical knowledge of audio-visual equipment, network and PC operating systems. Strong technical knowledge of current hardware, protocols and standards. In-depth knowledge of applicable data privacy practices and laws. Excellent written, oral and interpersonal communication skills. Proven analytical, evaluative and problem-solving abilities. Must be flexible and able to work well independently and in a team environment. Must be able to work a flexible schedule to include nights, weekends and holidays. May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted. Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check. Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks. Benefits You Will Enjoy Part Time 401(k) - Traditional and Roth Retirement Plan 401(k) - Up to 4% Employer Match Onsite Employee Meal Discounts @ The Grill and Pizzelato Onsite Entertainment Discounts @ Stage 954 Free Access to Learning Management Platform for continuous Learning and Development Free Access to Financial Planning Resources through Amerant Bank Free Access to Exclusive Discounts & Perks Free Parking Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE

Network Administrator - Davie, FL Onsite only and MUST be vaccinated. Salary: $45K - $75K plus great benefits and PTO PRINCIPAL FUNCTION: The Network Administrator will be responsible for a broad range of tasks related to the overall installation, maintenance, enhancement, optimization, security and documentation of Federation's network and systems. The Network Administrator will actively monitor, diagnose, and resolve technology issues, optimize system performance, provide hands on day-to-day support and spearhead improvement initiatives. The preferred candidate will be a continuous learner, possess a strong work ethic, familiar with (or willingness to learn and abide by rules pertaining to) working in a ticketing system and have experience working a wide variety of end users. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain and understand all parts of the IT infrastructure and systems. Implement and maintain network systems using industry best practices; work with external vendors as needed. Manage tasks to completion and assist with project management as needed. Manage and improve network security capabilities and solutions. Respond to and resolve escalated issues. Assist with IT audits and system backups and recovery. Provide mobile device support. Stay current on the latest technology and information security trends and make recommendations for potential use at the Federation. Documentation and planning, particularly policies and procedures around data storage and disaster recovery LAN / WAN / WIFI / VPN Collaborate with management and the outsourced IT firm to assess short- and long-term network and system needs. Define and scope improvement and maintenance projects. Create and maintain documentation for all relevant systems and changes. Assistance with audited financial statements as it relates to network security, and IT policies and procedures. Assist in the preparation of RFP's and RFQ's. STATUS AND SCOPE: Initiate and respond to ongoing contacts with Federation professionals, donors, volunteers, and third-party vendors. JOB QUALIFICATIONS: Degree in Computer Science/Engineering, or similar field of study. Two or more years of experience in IT / IS. In-depth understanding of TCP / IP networking, including switching, routing, VLANs, DNS and wired/wireless connectivity. Microsoft Windows Network Management, including Windows Server 2016 and 2019, Active Directory and Group Policy. Strong understanding of Information Security best practices. Experience with both PC and MAC systems. Experience with 365 Management and Administration, including Exchange Online, Mobile Device Management, Teams, OneDrive and Azure AD, Zoom and Avaya phone systems. Hosted/Cloud infrastructure solutions. Backup and Disaster recovery solutions. PHYSICAL REQUIREMENTS: Ability to communicate orally with customers, vendors, management, and coworkers is crucial. Regular use of phone and email for communication is essential. The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office (accessing files/storage, office equipment, computers and other office productivity devices, attending meetings, etc.), is required. Using a computer while sitting for extended periods is common. Must also be able to position self to maintain equipment, including under tables and desks. Heavy lifting is expected, though occasional exertion of 20 lbs. or less of force (e.g., picking up and carrying laptops / tablets) may be required. Good manual dexterity required to use common office equipment (e.g., computers, mobile devices, calculators, copiers, scanners). Position requires stamina to work extended days to include early morning, evening and weekend events and meetings in addition to the regular work schedule. Ability to interface with all levels of the organization (both technical and non-technical). Ability to perform after-hours and periodic weekend work and adhere to an on-call schedule. MENTAL REQUIREMENTS: Position requires flexibility with the ability to focus on detail while handling multiple tasks and periods of frequent interruptions. Must be able to plan and organize assignments independently, to create and develop research and to present information effectively to groups. Analytical and troubleshooting skills with the ability to approach work creatively. Ability to juggle multiple projects, prioritize and deliver on time. Ability to work well in a remote or in-person environment.

Why you should join our winning Team! FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team. What you will be doing Maintains, and monitors the operation of the local area network. Handles all help desk requests. Maintains inventory database of all electronic equipment, parts and supplies. Assists with IT orientation for new and existing employees. Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems. Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation. Provides network support to end-users when necessary. Other duties as assigned. The ideal candidate for this position High school diploma preferred. 2-3 years of computer operation experience in a large end-user environment preferred. Strong technical knowledge of audio-visual equipment, network and PC operating systems. Strong technical knowledge of current hardware, protocols and standards. In-depth knowledge of applicable data privacy practices and laws. Excellent written, oral and interpersonal communication skills. Proven analytical, evaluative and problem-solving abilities. Must be flexible and able to work well independently and in a team environment. Must be able to work a flexible schedule to include nights, weekends and holidays. May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted. Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check. Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks. Benefits You Will Enjoy Part Time 401(k) - Traditional and Roth Retirement Plan 401(k) - Up to 4% Employer Match Onsite Employee Meal Discounts @ The Grill and Pizzelato Onsite Entertainment Discounts @ Stage 954 Free Access to Learning Management Platform for continuous Learning and Development Free Access to Financial Planning Resources through Amerant Bank Free Access to Exclusive Discounts & Perks Free Parking Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE