Rental agent vs counter operations agent

The differences between rental agents and counter operations agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a rental agent has an average salary of $31,785, which is higher than the $30,840 average annual salary of a counter operations agent.

The top three skills for a rental agent include reservations, credit card and customer issues. The most important skills for a counter operations agent are customer service, phone calls, and computer repair.

Rental agent vs counter operations agent overview

	Rental Agent	Counter Operations Agent
Yearly salary	$31,785	$30,840
Hourly rate	$15.28	$14.83
Growth rate	6%	6%
Number of jobs	26,411	91,678
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 48%
Average age	43	43
Years of experience	-	-

Rental agent vs counter operations agent salary

Rental agents and counter operations agents have different pay scales, as shown below.

	Rental Agent	Counter Operations Agent
Average salary	$31,785	$30,840
Salary range	Between $20,000 And $48,000	Between $25,000 And $37,000
Highest paying City	New York, NY	-
Highest paying state	Connecticut	-
Best paying company	Popular	-
Best paying industry	Manufacturing	-

Differences between rental agent and counter operations agent education

There are a few differences between a rental agent and a counter operations agent in terms of educational background:

	Rental Agent	Counter Operations Agent
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	-	-

Rental agent vs counter operations agent demographics

Here are the differences between rental agents' and counter operations agents' demographics:

	Rental Agent	Counter Operations Agent
Average age	43	43
Gender ratio	Male, 44.9% Female, 55.1%	Male, 60.4% Female, 39.6%
Race ratio	Black or African American, 10.4% Unknown, 6.9% Hispanic or Latino, 20.5% Asian, 5.9% White, 55.7% American Indian and Alaska Native, 0.7%	Black or African American, 10.1% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 6.6% White, 57.6% American Indian and Alaska Native, 0.8%
LGBT Percentage	4%	4%

Differences between rental agent and counter operations agent duties and responsibilities

Rental agent example responsibilities.

Advise customers on use of canoes or kayaks.
Pick up & deliver rental equipment and customers mowers and equipment.
Help out bagging groceries and taking the customers groceries out to their vehicle.
Provide ongoing service and sales of additional services such as vehicle upgrades, GPS navigation systems, and additional insurance.
Advise customers on other enhancement protection products services like damage waiver, GPS systems to ensure a safe and hassle-free trip.
Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with company and state standards or regulations.

Counter operations agent example responsibilities.

Integrate logistics principles into supply chain solutions to resolve customer issues and achieve customer satisfaction.
Support high-level logistics operations for all air and ocean export/imports to ensure accuracy and efficiency.
Configure, troubleshot, and activate smartphones.
Conduct presentations regarding all policy information offer through AFLAC

Rental agent vs counter operations agent skills

Common rental agent skills

Reservations, 25%
Credit Card, 14%
Customer Issues, 8%
Service Techniques, 6%
Service Charges, 6%
Rent Vehicles, 5%

Common counter operations agent skills

Customer Service, 27%
Phone Calls, 14%
Computer Repair, 9%
Check-In, 7%
Diagnostics, 4%
Windows, 4%

Rental Agent vs. similar jobs

Rental Agent related careers

Rental Agent related jobs

What similar roles do

Zippia Careers
Sales Industry
Rental Agent
Rental Agent vs Counter Operations Agent

Updated January 8, 2025

Browse sales jobs