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Rental agent vs rental representative

The differences between rental agents and rental representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a rental representative has an average salary of $32,561, which is higher than the $31,785 average annual salary of a rental agent.

The top three skills for a rental agent include reservations, credit card and customer issues. The most important skills for a rental representative are customer satisfaction, reservations, and phone calls.

Rental agent vs rental representative overview

Rental AgentRental Representative
Yearly salary$31,785$32,561
Hourly rate$15.28$15.65
Growth rate6%-4%
Number of jobs26,4118,167
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 61%
Average age4343
Years of experience--

Rental agent vs rental representative salary

Rental agents and rental representatives have different pay scales, as shown below.

Rental AgentRental Representative
Average salary$31,785$32,561
Salary rangeBetween $20,000 And $48,000Between $27,000 And $38,000
Highest paying CityNew York, NY-
Highest paying stateConnecticut-
Best paying companyPopular-
Best paying industryManufacturing-

Differences between rental agent and rental representative education

There are a few differences between a rental agent and a rental representative in terms of educational background:

Rental AgentRental Representative
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common college--

Rental agent vs rental representative demographics

Here are the differences between rental agents' and rental representatives' demographics:

Rental AgentRental Representative
Average age4343
Gender ratioMale, 44.9% Female, 55.1%Male, 59.1% Female, 40.9%
Race ratioBlack or African American, 10.4% Unknown, 6.9% Hispanic or Latino, 20.5% Asian, 5.9% White, 55.7% American Indian and Alaska Native, 0.7%Black or African American, 11.2% Unknown, 7.1% Hispanic or Latino, 17.9% Asian, 6.0% White, 57.0% American Indian and Alaska Native, 0.9%
LGBT Percentage4%4%

Differences between rental agent and rental representative duties and responsibilities

Rental agent example responsibilities.

  • Advise customers on use of canoes or kayaks.
  • Pick up & deliver rental equipment and customers mowers and equipment.
  • Help out bagging groceries and taking the customers groceries out to their vehicle.
  • Provide ongoing service and sales of additional services such as vehicle upgrades, GPS navigation systems, and additional insurance.
  • Advise customers on other enhancement protection products services like damage waiver, GPS systems to ensure a safe and hassle-free trip.
  • Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with company and state standards or regulations.
  • Show more

Rental representative example responsibilities.

  • Conduct in-services on managing patients with chemotherapy-induce anemia to nursing staff at inpatient and outpatient facilities, providing treatment algorithms.
  • Receive inbound calls from customers inquiring information for reservations.
  • Track future availability on the basis of reservations.
  • Increase buyer awareness and traffic flow and orchestrate visual merchandising campaigns solidifying market positioning, catapulting spontaneous and POS sales revenues.
  • Describe product to customers and accurately explain details about DirecTV services.

Rental agent vs rental representative skills

Common rental agent skills
  • Reservations, 25%
  • Credit Card, 14%
  • Customer Issues, 8%
  • Service Techniques, 6%
  • Service Charges, 6%
  • Rent Vehicles, 5%
Common rental representative skills
  • Customer Satisfaction, 27%
  • Reservations, 11%
  • Phone Calls, 9%
  • Customer Accounts, 7%
  • Inbound Calls, 6%
  • Data Entry, 5%