Patient Benefit Representative
Representative job in Cary, NC
Patient Benefit Representative (Onsite)
Pay Rate: $25.00 - $35.00/hour
Schedule: Monday - Friday, 9:00 AM - 6:00 PM
About the Role
We're looking for a Patient Benefit Representative to join our team! In this role, you'll support patients by providing telephonic counseling, nursing intervention, and reimbursement assistance. You'll work closely with physicians, healthcare professionals, and a multidisciplinary team to ensure patients receive the guidance and support they need throughout their treatment journey.
This position blends compassionate patient interaction with strong organizational and healthcare benefits knowledge - ideal for someone who enjoys making a difference every day.
What You'll Do
Provide telephonic patient counseling and support related to treatment programs.
Coordinate reimbursement and benefit verification services.
Collaborate with physicians, nurses, and other healthcare professionals.
Maintain accurate patient documentation and follow established procedures.
Use web-based systems, phone, and occasional in-person communication to assist patients.
What We're Looking For
Experience in healthcare benefits, patient services, or medical reimbursement.
Strong communication and problem-solving skills.
Ability to work independently with moderate supervision.
Knowledge of healthcare policies and procedures.
Detail-oriented and empathetic approach to patient care.
Education & Experience
High school diploma or equivalent required; associate or bachelor's degree preferred.
Previous experience in a healthcare, medical billing, or patient support role strongly preferred.
Patient Account Representative
Representative job in Chapel Hill, NC
The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience.
Key Responsibilities
Greet and assist patients and visitors in a courteous and professional manner
Answer incoming calls and direct inquiries to the appropriate department or team member
Respond to patient billing questions, explain statements, and provide basic account information
Accept and process patient payments; provide receipts and documentation as needed
Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes
Log and track patient inquiries, correspondence, and documentation in accordance with office procedures
Collaborate with billing, clinical, and administrative staff to resolve patient account issues
Maintain confidentiality of patient information in compliance with HIPAA and institutional policies
Ensure desk and waiting area remain clean, organized, and professional
Qualifications
Education & Experience:
High school diploma or GED required
1-2 years of experience in a healthcare, medical, dental, or customer service setting
Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred
Background in both dental and medical billing environments strongly preferred
Skills & Competencies:
Strong interpersonal and verbal communication skills
Professional demeanor and commitment to providing excellent customer service
Ability to manage multiple tasks and prioritize in a busy environment
Proficient in Microsoft Office and comfortable working with databases and digital records
Detail-oriented with strong problem-solving and organizational abilities
Knowledge of HIPAA and patient confidentiality requirements
Delivery Representative
Representative job in Roxboro, NC
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 12/31/2025.
Posting
Your New Career, Delivered!
Hot Job, Cool Benefits!
AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!
Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative.
Responsibilities
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:
Safely operate a propane delivery truck along provided delivery routes
Filling residential and/or commercial bulk tanks with propane
Delivering propane cylinders to commercial/industrial customers
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures
Consistent use of required Personal Protective Equipment
Depending on fluctuating needs, work 8 to 12-hour shifts
What's In It for You?
Home every day
17 PTO days plus 7 paid holidays
$5,000 sign-on bonus
Ongoing safety incentives
Career advancement opportunities and annual performance reviews
Uniforms provided
Employee referral program
Year-round medical coverage available as well as:
401k with company match, propane discount year-round, paid holidays and paid vacation
Requirements
All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements
Acceptable driving record
Satisfactory completion of a DOT physical, drug test and background check
Willingness to work outdoors in all weather conditions
Ability to lift up to 70 lbs
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $28.00 to $29.00 per hour, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Licensed Sales Representative
Representative job in Raleigh, NC
What You'll Do:
Grow licensed sales revenue and manage territory strategy
Build and maintain customer relationships
Identify new opportunities, including custom corporate programs
Communicate updates on product, market trends, and account needs
Partner internally across teams and support industry events
What You Bring:
BS degree and/or 5+ years apparel or industry sales experience
Strong communication, organization, and forecasting skills
Ability to analyze retail data and manage multiple priorities
Team-oriented mindset and advanced Microsoft Office skills
Inbound Sales Representative
Representative job in Morrisville, NC
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Job Description
We are interviewing now! for Inside Sales Representatives Once you have completed both the
application and assessment please reach out to me so we can discuss the next
steps in the interview process.
Please take a moment to complete the application
and
the assessment test to be considered for our Inbound Sales Representative:
Apply today at
*********************************
and search for Job#
182917
I would also like to invite you to our JOB EVENT we would love to
meet you in person:
WHEN: Wednesday,
January 11th 2017
WHERE: The DoubleTree by Hilton at Research Triangle Park -
"Mansion on the Hill" 4810 Page Creek Lane, Durham, NC
27703
TIME: 9:00am to 5:00pm
Please share with family,
friends and co-workers...
Hope to speak with you soon.
Qualifications
Education:
Some college or college degree preferred
High school diploma or general education degree (GED) required.
Experience:
Minimum of 6 months experience working with customers required; 1 year preferred.
At least 6 months of employment working in a call center preferred.
At least 6 months of employment in commission-based sales preferred.
At least 6 months of employment using a computerized system as a central part of the job preferred.
To learn more about this position copy/paste the below link to your browser and view the video:
******************************************
Additional Information
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Associate Customer Service Representative Spanish Bilingual Everyday Banking
Representative job in Raleigh, NC
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Bilingual - Spanish Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking, and listening proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training and Work Schedule:
You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 1/5/2026 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, 8:00 a.m. - 8:00 pm (EST). Your regular work schedule will be based on business need and will include working some holidays.
Posting Location:
1100 Corporate Center Dr. Lot B, RALEIGH, NC 27607
@RWF22
Posting End Date:
22 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyCustomer Success Representative
Representative job in Zebulon, NC
Job Description
Vinventions, a leading global provider of comprehensive wine quality solutions and closures, is looking for an experienced Customer Success Representative with 3+ years of progressive experience providing excellent customer service in a B2B environment.
The Inside Customer Success Representative is an integral part of the Direct Sales and Customer Service team responsible for fielding web, email, and phone inquiries- and servicing these inquiries through and beyond the sale. Outbound prospecting and new sales development is also important part of this exciting position. Additional responsibilities include distributor and order processing support.
The successful candidate will be a personable, outgoing team player, entrepreneurial in spirit, and motivated to succeed. The candidate will also have excellent interpersonal skills, great written and verbal communication skills, critical thinking skills, and a results-driven focus, with the ability to think quickly and out of the box. Working well in a competitive and dynamic market environment and having a passion for generously serving our customers' needs is a must. A passion for wine is a plus.
This is a great opportunity with an innovative, technology-driven, global company that puts customers and employees first. Vinventions believes in empowering each individual, and actively promotes professional and personal growth opportunities for driven employees.
Essential Duties and Responsibilities:
Deliver best-in-class customer service- responding to customer needs thoroughly, in a timely manner, and with accuracy and detail.
Continuously learn and stay up to date regarding Vinventions products and services, our customers, and related industry changes and trends.
Proactively field and resolve any customer issues, complaints, and questions.
Assist customers with returns issues, order inquiries, and any other requests for information.
Accurately enter orders into the computer system(s) from both external customer and inter-company PO's, and actively monitor these orders to ensure their successful production and delivery occur within customer expectations
Utilize consultative sales skills
Proactively call and email customers to both establish and grow relationships as well as to develop insight into their needs and best strategies to acquire new business
Establish, develop, and service new and current customer accounts.
Work with Sales and Marketing Team to acquire new customers and business through cold calling, vendor campaigns, and referrals.
Research and quote opportunities for product and service fulfillment, effectively using all the available resources to satisfy the customer requirements and achieve Vinventions operational and sales goals.
Engage customer contact to learn about future order delivery requirements, forecasts, competitive threats, or new opportunities, and share information in a clean and clear way with the business.
Work collaboratively with customers to manage their inventory and schedule their product orders, driving maximum value for the customer and Vinventions.
Use proper decorum in all communications with customers both internal and external, in a way that brings credit to Vinventions and enhances the overall relationship.
Record sales and lead information in CRM system.
Performs other duties as requested, directed, or assigned.
Education Requirements:
Associates or Bachelor's degree in business, sales, or marketing. If no degree, equivalent experience may be considered as agreed by the hiring manager and Human Resources.
Minimum Experience, Knowledge, Skill, and Ability Requirements:
Customer service experience preferred.
Ability to work autonomously and collaboratively as part of a team
Perform order entry and associated customer service and account management tasks (for example: import/export documentation, new customer forms, etc.)
Strong organizational, communication, and customer service skills.
Basic computer skills, including Outlook, Excel, and Word.
Experience with ERP and CRM software tools preferred.
Good attention to detail.
Able to complete routine paperwork accurately and in a timely manner.
A basic understanding of manufacturing processes is helpful.
Bi-lingual in Spanish, German, and/or French is helpful.
Customer Success Representative
Representative job in Raleigh, NC
Job Description
Customer Success Representative Employment Type: Full-Time
About the Role We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. In this role, you will act as the primary point of contact for customers, helping them onboard, answering questions, resolving issues, and ensuring they get the most value from our products or services. This is an excellent opportunity for someone who enjoys building relationships, providing support, and helping customers succeed.
Key Responsibilities
Serve as the main point of contact for customer questions, requests, and ongoing support
Assist customers with onboarding, setup, or service activation
Understand customer needs and guide them through best practices or solutions
Follow up with customers to ensure satisfaction and successful use of services
Troubleshoot issues and escalate to internal teams when necessary
Maintain accurate records of customer interactions, updates, and progress
Provide personalized service by understanding customer goals and challenges
Monitor customer accounts to identify opportunities for improvement or additional support
Collaborate with team members to enhance the customer experience and streamline processes
Qualifications
Strong communication and interpersonal skills
Friendly, patient, and comfortable supporting customers of all backgrounds
Ability to problem-solve and manage multiple requests at once
Basic computer literacy, including navigating systems or CRMs
Experience in customer success, customer service, sales support, or account management is helpful but not required
Highly organized, reliable, and detail-oriented
Ability to maintain a positive attitude in busy or challenging situations
What We Offer
Competitive pay with performance bonuses
Hands-on training and ongoing coaching
Opportunities to grow into senior customer success or account manager roles
Supportive and collaborative team environment
Ideal Candidate
The ideal candidate is someone who genuinely enjoys helping people and wants to build strong, long-term relationships with customers. You'll thrive here if you're proactive, resourceful, patient, and committed to delivering an excellent customer experience from start to finish
Customer Success Representative
Representative job in Raleigh, NC
Who we are:
For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
Your role:
As a Customer Success Representative, you will be responsible for building strong relationships with assigned customers, ensuring satisfaction with Global Relay products and services, and driving customer long-term success. CSRs work directly with Global Relay's existing SMB customers and will be handling all account management, upselling, and proactive guidance as the primary point of contact for customers. The Customer Success Representative will work closely with internal stakeholders to provide exceptional customer service to our customers.
Your responsibilities:
Acts as a trusted advisor: CSRs build strong relationships with customers, understand their needs and goals, and provide strategic guidance to help them achieve success
Drives value and growth: CSRs proactively identify opportunities for customers to get more out of the product or service, ultimately leading to increased revenue and retention
Analyzes data and reports on metrics: CSRs track key performance indicators like net promoter score, customer lifetime value, customer usage, and retention
Provides ongoing support: Answer customer questions, troubleshoot issues, and resolve problems in a timely and efficient manner.
CSRs may also be involved in creating training materials and developing customer success playbooks.
Coordinates and works with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Customer Support to solve critical customer issues.
Updates and maintains Salesforce CRM.
Understands and explains features and benefits of Global Relay services; evaluate customer requirements to identify and present the most appropriate product or service.
Identify and drive sales and upsell opportunities for existing customers.
Act as the main point of contact for inbound customer calls to establish strong customer relationships.
Administering projects and tasks including answering customer phone calls when needed.
Meet or exceed retention and upsell targets; prepare proposals, renewals, and contract preparations.
Understand industry trends, competitive differentiators and and activities of competitors, while also cultivating an understanding of emerging markets and trends.
Conducts Executive Business Reviews regularly. Develop presentations and proposals to align on customer priorities and how Global Relay can meet customer needs.
Contribute to customer success initiatives; participate in the development and implementation of customer success strategies and best practices.
About you:
Degree or Diploma and/or 1 year of account management or customer success experience.
Demonstrates ability to assess customer needs and deliver appropriate solutions.
Professional business manner with the ability to comfortably interact with various executive business levels.
Proven ability to effectively manage time, workload and shifting priorities in a fast-paced environment with a strong attention to detail.
Excellent verbal and written communications skills.
Resourceful with strong problem solving skills.
Enthusiastic, strong worth ethic and positive attitude.
What you can expect:
At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.
Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.
To learn more about our business, culture, and community involvement, visit ********************
Auto-ApplyPT Call Center Representative
Representative job in Raleigh, NC
Reggie Jackson Airport HondaLocation: 9530 Lumley Road, Raleigh, North Carolina 27617
Summary: Primarily responsible for lead generation activities in support of the company's sales and service goals.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment.
Log all customer comments into Dealership Management System
Schedule follow-up contact if no appointment is made in Dealership Management System
Confirm scheduled appointments with future customers.
Post scheduled appointments on appointment board in the Business Development Center.
Re-schedule “no-show” customer appointments.
Follow-up with sales or service department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.
Maintain and update customer changes in database.
Contact current customer base on current marketing incentives.
Respond to customer website request (internet inquiries).
Contact internet clients via e-mail and phone to schedule a sales or service appointment.
Notify necessary departments to inform of appointments set.
Forward any customer concerns to the correct department Manager and follow-up.
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Maintains accurate timekeeping record in timekeeping system.
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education:
o GED
√ High School Diploma
o Associate Degree
o Bachelor Degree
o Master Degree
o Doctorate Degree
Field of Study/Work Experience:
o Accounting
o Automotive
o Business
o Human Resources
o Information Technology
Desired Work Experience:
√ up to 3 years
o 3-5 years
o 5+ years
Education/Work Experience:
Previous customer service and/or business development experience. Ability to deliver superior customer satisfaction.
Certificates and Licenses:
o Valid Driver's License
o Automobile Salesperson License
Computer Skills:
Intermediate knowledge of Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and additional software programs to support operations.
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company
personnel. Strong interpersonal and skills.
Attendance Expectations:
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel.
Environment Demands:
Duties are performed primarily in the Business Development Center. Work involves continuous contact and interaction with customers and dealership personnel. Work includes movement around dealership facilities.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos. Ability to receive and communicate with customers courteously, efficiently, and professionally.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.
Core Values:
To perform the job successfully, an individual should demonstrate the following Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************
Auto-ApplyAssociate Customer Service Representative Spanish Bilingual Everyday Banking
Representative job in Raleigh, NC
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking a Bilingual - Spanish Associate Customer Service Representative in **Everyday Banking** . Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
**In this role you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Bilingual reading, speaking, and listening proficiency in Spanish/English
**Desired Qualifications:**
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
+ Ability to execute in a fast paced, high demand, metric driven call center environment
+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
+ Knowledge, understanding and experience of internet, mobile, and social media technology
**Job Expectations:**
+ Must be able to attend full duration of required training period
+ This position is not eligible for Visa sponsorship
+ Ability to work additional hours as needed
+ Schedule may be eligible for a shift differential under the terms of the shift differential policy
+ Must work on-site at the location posted
+ Must complete and pass required language assessment
**Training and Work Schedule:**
+ You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
+ Training class starts on 1/5/2026 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
+ We're open from Sunday - Saturday, 8:00 a.m. - 8:00 pm (EST). Your regular work schedule will be based on business need and will include working some holidays.
**Posting Location:**
+ 1100 Corporate Center Dr. Lot B, RALEIGH, NC 27607
@RWF22
**Posting End Date:**
22 Dec 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-503226
Sales and Customer Acquisition Representative
Representative job in Raleigh, NC
PantherForge, Inc., a fast-growing Sales and Business Development firm in Raleigh, is seeking a driven individual to join as a Sales and Customer Acquisition Representative. This is a hands-on opportunity to lead local market expansion, gain experience in customer acquisition, and launch a rewarding career by connecting clients to essential internet, voice, and entertainment services.
As a Sales and Customer Acquisition Representative, you'll master direct sales strategies and telecom product expertise through intensive training. This Sales and Customer Acquisition Representative role focuses on driving business growth by generating leads, delivering persuasive presentations, and closing deals, ensuring seamless onboarding for new customers.
Role Requirements For A Sales and Customer Acquisition Representative:
Participate in advanced training covering direct sales strategies, customer acquisition tactics, and product expertise in telecommunications
Proactively connect with residential consumers through targeted sales outreach in assigned territories
Conduct personalized consultations to uncover customer needs and position tailored solutions that deliver value
Deliver compelling presentations, overcome objections, and close new accounts with confidence and professionalism
Manage the enrollment process end-to-end, ensuring accurate documentation and a seamless customer experience
Consistently meet or exceed acquisition goals while maintaining detailed CRM records of leads and new accounts
Join ongoing sales coaching, market briefings, and training to sharpen skills and stay ahead of industry trends
What's In It For Our Sales And Customer Acquisition Representative?
Drive customer growth and expand market share for essential telecom services with results you can see
Build expertise in direct sales, negotiation, lead generation, and acquisition strategies valued across industries
Access clear career pathways into advanced sales, business development, and leadership roles
Thrive in a competitive, goal-oriented culture that supports growth and celebrates success
Gain hands-on experience in customer acquisition and market development-essential for a thriving sales career
Receive personalized coaching from experienced sales leaders invested in your success
Qualities That Set You Apart As A Sales And Customer Acquisition Representative:
You possess an undeniable drive to win and excel in a direct sales environment
You're a natural hunter, always seeking new opportunities and challenges
You have exceptional persuasive communication skills and can influence decisions effectively
You thrive on exceeding targets and are motivated by aggressive goals
You're incredibly resilient, turning challenges into opportunities for growth
You're a strategic thinker who can identify and capitalize on new market segments
You maintain a high level of energy and enthusiasm in every direct interaction
Your earning potential is directly tied to your performance, with no limits placed on commissions. Compensation estimates are based on what typical annual commission compensation is earned in the role.
Auto-ApplyAuto Customer Service Reps
Representative job in Fayetteville, NC
605 Warsaw Road, Clinton, NC 28328
AUTOMOTIVE HEAVY DUTY / DIESEL SERVICE TECHNICIAN / MECHANICWE ARE EXPANDING! Generous Pay Plan + Great Benefits!$45 - $55 Per Hour Based on Experience! $10,000 Sign-on Bonus for Qualified Candidates!Diesel, General, and Heavy Line Tech Experience Required
Dont Miss This Great Career Opportunity!
Walk-in Applicants are Welcome!
The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is:
'We Treat You How We Would Like to be Treated'.
Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.
Deacon Jones CDJR of Clinton is expanding and needs to hire Heavy Duty / Diesel Service Technicians / Mechanics.We lookforward to having you join our team to ensure that our customers continue to enjoy excellent customer service.We value our employees and invest in their success. Apply Online Today!
We offer:
Generous Pay Plan
$45 - $55 per hour based on experience
$10,000 Sign-on bonus for Qualified Candidates!
Medical, Dental and Vision Insurance
401(k)
Employee purchase program
Paid Vacation / Sick time
Opportunities for advancement
Responsibilities Heavy Duty / Diesel Service Technician / Mechanic:
Duties will include Drivability; High-Tech Electrical; Transmission; Steering/Suspension; Light line, Heavy Line, General Maintenance
Clearly write needed repairs/maintenance and the parts and time needed
Repair broken or worn mechanical and technology components
Maintain repair and service records
Install equipment, components, and systems
Test vehicles both before and after repair
Other duties may be assigned according to expertise and certifications
Notify service advisor immediately if repairs cannot be completed within the time promised
Document work performed
Keep shop area neat, clean and account for all dealership-owned tools at all times
Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor
Qualifications and Requirements Heavy Duty / Diesel Service Technician / Mechanic:
General and Heavy Duty/Diesel Tech experience required!
CDJR experience is preferred, but not required
Ability to read and comprehend instructions and information
Must be a team player
Valid drivers license and good driving record
Please upload your resume and complete the online assessment
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Call Center Representative
Representative job in Raleigh, NC
Job Description
Are you passionate about helping customers and solving problems? Do you thrive in a customer-focused environment? If so, we'd love to have you on our team!
We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and support. The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.
This role offers competitive pay, opportunities for growth, and comprehensive benefits, including 401(k) matching, healthcare coverage, and paid time off.
Responsibilities
Handle a high volume of inbound calls while delivering excellent customer service
Identify and assess customer needs to ensure satisfaction
Build trust and maintain positive relationships through effective communication
Provide accurate information using company tools and resources
Meet customer service targets and call-handling expectations
Address customer inquiries and resolve issues promptly, following up when necessary
Maintain detailed records of customer interactions and account updates
Adhere to company communication guidelines and best practices
Take initiative to go above and beyond to enhance the customer experience
Qualifications & Skills
Minimum 2 years of Call Center experience
Proven ability to exceed performance goals
Strong phone communication and active listening skills
Experience with CRM systems and customer service tools
Ability to adapt to different customer needs and personalities
Excellent verbal and written communication skills
Strong multitasking, prioritization, and time management abilities
Compensation & Schedule
Pay: $18.00 - $20.00 per hour + Commissions and Monthly Bonus Potential
Available Shifts:
10 AM -7 PM
12PM - 9PM
All shifts are Monday-Friday with one weekend rotation per month
Benefits
401(k) with employer matching
Medical, dental, and vision insurance
Life insurance
Paid time off
On-the-job training
Employee discounts
Opportunities for growth and promotion from within
If you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today!
Call Center Representative - Onsite
Representative job in Raleigh, NC
Job Description
Advance Community Health is a Federally Qualified Healthcare Center in North Carolina serving Wake & Franklin Counties for 53 years delivering quality, compassionate primary health care - every patient, every time - in response to the needs of our communities. We are a model of affordable health care and a trusted partner, building healthy communities, one patient at a time.
Why Join Advance Community Health
Life in the Triangle, with the Atlantic Ocean only two hours to the east and the Blue Ridge Mountains 3.5 hours to the west, living and working in the Triangle area gives you the best life has to offer.
Advance Community Health (ACH) proudly offers employment opportunities in multiple locations throughout the Triangle, including Raleigh, Apex, Cary, and Fuquay-Varina! Our Raleigh office, conveniently located less than 6 minutes from the heart of Downtown Raleigh, gives you easy access to some of the best food and entertainment the Triangle has to offer! No matter who you are, the Triangle offers everything you need to live a happy, fulfilling life!
Benefits Offered
Company paid Medical premiums for Employee and two dependents.
Dental, and Vision insurance
17.5 PTO days accrued + Paid holidays
401(k) plan company match
All employees receive their Birthday Off
Position Summary
Advance Community Health is seeking enthusiastic Customer Service Representative to provide quality customer service to all internal and external customers through handling patient requests, general inquiries, questions and complaints via telephone. Under the direction of the Call Center Manager, the Call Center Representative is also responsible for providing quality customer service to all patients and coworkers. This position will serve on teams to provide quality and patient-focused healthcare. Individual with experience in call center, telemarketing, or high-volume sales or working in the customer service industry would be a good fit for this role.
Essential Duties and Responsibilities
Primary duties include but not limited to:
Answer Calls Professionally.
Display good verbal and oral communication skills - fast and correct typing, ability to create grammatically correct notes with minimal spelling errors.
Ability to manage difficult patient situations.
Ability to treat people with respect under all circumstances.
Process all patient inquiries, messages, and requests promptly, efficiently and in a professional manner, while practicing patient confidentiality.
Reschedule doctor's appointments when needed.
Obtain, verify, and input all information accurately; record detailed and accurate phone notes; and route messages to the appropriate clinical staff and/or Provider.
Identify and escalate priority issues.
Route calls to appropriate resource.
Education and Experience
Minimum of High school Diploma or GED.
Customer service or inbound call center experience required.
Strong computer skills with knowledge of Microsoft Word, Excel.
Healthcare experience other relevant industry experience strongly preferred.
Sound technical skills, analytical ability, good judgment, and strong operational focus.
EPIC EHR system experience preferred.
Experience multi-tasking while providing quality customer service.
Required Skills
Excellent communication skills - Clear and concise verbal communication, active listening and ability to articulate information effectively.
Great problem-solving skills - Will identify the root cause of patient issues and find appropriate solutions.
Customer Service orientation- Must possess strong empathy and ability to handle patient concerns with respect, patience and professionalism. Maintain composure under pressure and effectively manage difficult patient interactions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description.
Work Schedule: Full time, Mon - Fri ONLY, 40 hrs/week 8am - 5pm
Onsite: 1001 Rock Quarry Rd., Raleigh, NC 27610
Call Center Representative
Representative job in Raleigh, NC
We are seeking an enthusiastic and motivated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products/services.
Key Responsibilities:
Answer inbound calls and respond to customer inquiries in a timely manner.
Provide accurate information about products and services.
Resolve customer complaints and issues efficiently and effectively.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve processes and enhance customer experience.
Ensure compliance with company policies and procedures.
Qualifications:
Previous experience in a call center or customer service role is a plus.
Exceptional communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and work effectively in a fast-paced environment.
Proficiency in using computer systems and software.
Call Center Representative (Research)
Representative job in Durham, NC
Job Description
Call Center Representative - Clinical Research (Bilingual Preferred) Grace Federal Solutions, LLC is a trusted partner in healthcare staffing and clinical research support. We are committed to delivering excellence in service and making a difference in the communities we serve. We are currently seeking a motivated and detail-oriented Call Center Representative to join our clinical research support team in Durham, NC.
Position Summary:
The Call Center Representative will play a critical role in participant outreach, data collection, and communication in support of clinical research activities. The ideal candidate will have at least 2 years of experience in a call center or clinical research setting, and demonstrate strong communication and data entry skills. Part-time position.
Key Skills & Responsibilities:
Participant Outreach & Communication:
Make outbound calls to potential or enrolled clinical research participants to confirm appointments, gather information, or provide study updates.
Answer inbound inquiries from participants regarding research protocols or scheduling.
Communicate clearly and professionally with diverse populations, including those from underserved communities.
Use bilingual skills (Spanish/English) to ensure accessibility and comprehension for non-English speaking participants.
Clinical Research Support:
Follow research protocols when interacting with participants and collecting data.
Assist with the screening of participants by asking pre-approved eligibility questions.
Document all participant interactions in compliance with study guidelines and confidentiality policies.
Data Collection & Interpretation:
Accurately input participant data into research databases or electronic data capture (EDC) systems.
Review participant responses and escalate any data inconsistencies or protocol deviations to the research team.
Track follow-up requirements and ensure timely completion of participant touchpoints.
Compliance & Quality Assurance:
Maintain compliance with HIPAA and institutional policies related to data handling and patient privacy.
Participate in call quality audits and training refreshers to ensure high standards of research communication.
Why Join Us?
Be a part of a mission-driven organization that supports public health and research
Join a collaborative team that values diversity, inclusion, and professional growth
Opportunity to make a meaningful impact in clinical research and community health
To Apply:
Submit your resume. Qualified applicants will be contacted to schedule an initial screening interview.
Grace Federal Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Entry Level Sales Development Rep - On Site
Representative job in Raleigh, NC
Sales Development Representative (Entry-Level, On-Site) Raleigh, NC | Full-Time
Looking to break into software sales? Start your career with a team that invests in your growth. We've been named one of the
Best Places to Work in the Triangle
by the
Triangle Business Journal
for four years in a row (2022, 2023, 2024, 2025) and ranked nationally by Glassdoor as one of the
Best Places to Work
. In this role, you'll gain hands-on SaaS sales experience, world-class training, and a clear path to advance your career.
About the Role
As a Sales Development Representative (SDR), you'll connect with technology companies of all sizes - from fast-growing startups to global leaders. This entry-level role is designed to help you build a strong foundation in B2B sales, develop SaaS industry expertise, and grow your professional network.
What You'll Do
Consistently make a minimum of 115 outbound calls per day to engage with potential clients.
Research target accounts (provided), identify decision-makers, and generate qualified sales opportunities.
Conduct outreach through phone, email, and LinkedIn.
Track activity and manage your pipeline in our CRM.
Collaborate with managers and mentors to continuously improve your sales skills.
What You'll Gain
Structured training from experienced sales leaders.
Hands-on experience with top SaaS tools (Salesforce, Outreach, SalesLoft, ZoomInfo, LinkedIn).
Career growth opportunities, with graduates advancing into sales, account management, and leadership roles.
A strong professional network with top SaaS companies and industry leaders.
What We're Looking For
Strong communication and interpersonal skills.
Self-motivated, competitive, and eager to learn.
Organized and detail-oriented with the ability to thrive in a fast-paced environment.
Bachelor's degree preferred, or equivalent experience (military experience welcomed).
Compensation & Benefits
$2,500 monthly base salary + $1,000 uncapped monthly commission.
Paid time off and paid holidays.
Healthcare benefits (RelyMD).
Office perks - snacks, music, and a supportive team culture.
Location
This is an on-site role in Raleigh, NC. Remote options may be considered for candidates outside commuting distance but within North Carolina. *Please note: Applicants must be in North Carolina*
Diversity & Inclusion
We are an equal opportunity employer and welcome applicants from all backgrounds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Next Steps
Apply online.
Resume review and phone interview.
Interview with a recruiter and Sales Manager.
Reference check.
Final decision typically within 3 business days.
Graphic Designer / Inside Sales Representative
Representative job in Durham, NC
Job Description
Are you highly motivated, detail-oriented, and creative? Are you up for a challenge, eager to learn, and looking to join an established and fast-growing company? If so, we're looking for talented and inspired candidates who are focused on teamwork, task completion, and customer satisfaction. If you are looking for a rewarding career, not just another job, then come join our team as a Graphic Designer / Inside Sales Representative!
As a Graphic Designer / Inside Sales Representative, you will have a dual role working in the design/production room as well as working with clients through the sales process. In the design/production room, you will be responsible for creating computer-generated vinyl and/or full-color graphics output that can be weeded, cut, and applied or printed and mounted to a substrate. You will also be responsible for some aspects of the physical construction and assembling of signs from computer cut vinyl and wide format full-color printouts, which includes proofreading and conducting quality assurance to ensure the accuracy of signs. The other half of the position is as an Inside Sales Representative. In this role, you will be answering phones, answering client emails, building estimates and orders using our CRM online system, and serving as a point of contact for our clients throughout the sales process. You will often be the first person the client encounters; either in person or phone. By understanding both the creative/mechanical process of design and production and the sales process, you will be a valued contact for clients to guide them through entire experience. The ideal candidate is a creative, self-motivated team player, with attention to detail, who can work in a fast-paced, deadline-driven environment and who is determined to make every project his or her absolute best.
RESPONSIBILITIES
Works with co-workers and customers with file transfers, FTP access, photo library options, online proofs, etc.
Inspects jobs for accuracy before sending them to the plotter or printer
Provides proofs as necessary
Maintains accurate electronic and paper record of File Storage and Disks
Follows a layout to place computer-generated vinyl or full-color graphic images on a pre-determined substrate or medium
Prepares substrates for application
Performs finishing operations such as laminating, encapsulating, and/or mounting of printed pieces
Installs signs when necessary
Answers phones professionally
Returns client emails and assists through sales process
Builds estimates and orders for clients
Consults with clients both in person and over the phone on design, sales status or any other issue
QUALIFICATIONS
High school diploma or GED required; advanced education degree in design/communication preferred but not required
Experience as a graphic designer & sign-related production specialist preferred but not required.
Adobe application knowledge required; 3+ years experience preferred, but less is ok for the right candidate
Strong PC and Mac skills and internet required
Strong verbal and written communication skills required
Basic math skills (adding, subtracting, multiplying, and dividing whole numbers and fractions and converting fractions to decimals and vice versa)
Able to work well under pressure to output high volume, high-quality work
Able to stand for long periods of time
Able to lift 50 or more pounds occasionally
Able to lift 25 or more pounds regularly
Must have the flexibility to lean over a waist-high table and use back forth hand motions to apply vinyl letters and graphics to a substrate
Able to use, or willing to be taught how to use light power equipment, such as power screwdrivers and power drills
Associate Customer Service Representative Spanish Bilingual Everyday Banking
Representative job in Raleigh, NC
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Bilingual - Spanish Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking, and listening proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training and Work Schedule:
You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 1/5/2026 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, 8:00 a.m. - 8:00 pm (EST). Your regular work schedule will be based on business need and will include working some holidays.
Posting Location:
1100 Corporate Center Dr. Lot B, RALEIGH, NC 27607
@RWF22
Posting End Date:
22 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.