Representative jobs in Concord, NC - 1,543 jobs

Department: 11903 Atrium Health Cabarrus - Food and Nutrition Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Varies Pay Range $18.85 - $28.30 Summary Ensures patients are served appropriate meals in accordance with the physician diet order. May be assigned as a host or hostess to explain patient meal service to patients. Works in the dishroom performing duties in cleaning and ensuring sanitation and safety of the department. Job Description Essential Functions * Transports and serves meals to patients on nursing units. * Assembles patient trays in the kitchen according to the physician diet order and patient meal selections. * Answers the telephone in the call center and enters the patient meal selections into the diet office software. * Works in the dishroom washing pots and utilizing the dish machine to wash patient and cafeteria dishes. * Delivers supplies to nursing units or other departments. Physical Requirements Must be able to lift a maximum of 35 pounds with frequent lifting and carrying up to 25 pounds. Pushing 350 pounds on carts up and down ramps. Repetitive motions such as turning, bending, lifting, pushing, pulling and twisting. Requires standing and walking for extensive periods of time. Education, Experience and Certifications High School Diploma or GED preferred. Must have basic math skills. Must be trainable on the diet office software and hospital information system. Must be able to use the printer, telephone, copier and calculator. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Why Join Howden US? At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future. Why Howden? You'll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own. You'll Be Empowered We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise. You'll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and Account Representatives to ensure timely, accurate, and compliant delivery of client documentation and service requests. You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence. What will you be doing? Client Onboarding & Data Management Collect and organize client data to support onboarding, renewals, and program changes. Maintain accurate records in internal systems, ensuring data integrity and audit readiness. Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience. Placement & Renewal Support Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities. Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details. Track key renewal milestones and ensure timely completion of all deliverables. Proposal & Binding Develop draft client proposals, including financing options, coverage summaries, and supporting documentation. Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems. Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients. Billing & Accounting Coordination Partner with accounting teams to manage invoices, allocations, and fee agreements. Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings. Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders. Policy Issuance & Documentation Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time. Review endorsements, renewals, and policy documents for completeness and accuracy. Maintain organized documentation in line with audit, compliance, and data standards. Ongoing Client Service Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients. Conduct audit checks and assist with ad hoc client reporting or analysis as requested. Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication. Key Skills & Competencies Client Focus: Committed to delivering timely, accurate, and high-quality service. Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail. Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams. Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically. Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools. Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative. Qualifications Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience. 2+ years of experience in insurance operations, client servicing, or administrative support preferred. Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus. Strong organizational and communication skills with a client-service orientation. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

Responsibilities · Responds to inquiries received by phone, e-mail and/or face-to-face contact with customers and prospects about companies products · Processes all orders, customer requests, complaints, status of order questions, etc. · Input orders, prepare and issue RGA's and submit documentation for invoicing and credits · Process orders with appropriate internal departments to ensure inquiries are answered quickly · Apply customer IDs, part numbers and accurate pricing and discounts on all orders entered the system. · Receive customer order and confirm it is on file prior to shipment of goods. · Reviews duplicate purchase order report daily. Make corrections and communicate accordingly · Review open order report on a weekly basis to flag late orders. Follow up with the appropriate internal department to expedite the shipment of any late orders. Follow up with customer on status. · Prepare freight claims for damaged shipments. · Maintain up-to-date literature and price lists on shared servers for customer and internal needs. · Prepare Proforma invoices for export shipments. Issue insurance certificates for all export shipments · Obtain freight quotes for domestic and international shipments · Updates all product price lists with new prices. Circulate price lists to appropriate persons and for entry in MAX. · Performs other administrative tasks to include duties required to maintain the organization and maintenance of Customer Service files. · May assess needs and suggest/promote alternative products or services. Possesses comprehensive knowledge of subject matter. REQUIRMENTS High School Diploma or equivalent 4 plus years customer service experience in a manufacturing or production environment

LHH is seeking a contract position, with potential for permanent employment, to support day-to-day customer interactions and administrative support functions within a fast-paced environment. This role is ideal for candidates with strong communication skills who enjoy problem-solving and delivering a high level of service. Key Responsibilities: Respond to customer inquiries via phone, email, or internal systems Provide order status updates, resolve issues, and escalate concerns as needed Enter and maintain accurate customer and order information in internal systems Coordinate with internal teams to ensure timely and accurate responses Assist with general administrative and customer support tasks Maintain professionalism and a customer-focused approach in all interactions Qualifications: Previous customer service or call center experience preferred Strong verbal and written communication skills Ability to multitask and manage priorities in a fast-paced setting Proficiency with Microsoft Office or similar systems preferred Position Details: Employment Type: Contract-to-Hire Pay Rate: $18-$20 per hour, based on experience Schedule: Full-time

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description We are hiring an Oncology Sale Representative to support the launch of a newly approved targeted therapy for lung cancer! The Oncology Sales Representative will be responsible for selling a newly approved oncology product to oncology practices in an assigned geographic territory. Our representative will be providing value by engaging Oncologists, Oncology Nurses, office staff and pharmacists in face-to-face discussions. The Oncology Sales Representatives will develop and maintain relationships with Health Care Providers by educating about our client's oncology product and its approved indications as well as the support services offered by our client for cancer patients. Oncology Sales Representatives are expected to possess a high knowledge level of the product, disease state, the customers and territory. Essential Duties And Responsibilities Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US. Utilize the customer relationship management system to keep call records including account planning. Ensure a high level of expertise and customer service is delivered to all customers. Responsible for collaborating effectively and mobilizing all appropriate resources. Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders. Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client's product. Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary Hours (40 Hours per week potentially including weekend medical meetings) Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network. Consistent track record of quantifiable/documented sales accomplishments is preferred Demonstrated ability to plan, analyze and act upon sales data within an assigned geography Solid and persuasive business communication with physicians and providers Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities Familiarity with a Sales Force Automation (SFA) application is preferred Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required. Clinical Knowledge: Ability to complete a clinical product sell Established Relationships: A proven track record in territory. Technology/Equipment: Strong knowledge of VEEVA systems. Additional Information OUR CULTURAL BELIEFS Patient Minded - I act with the patient's best interest in mind. Client Delight - I own every client experience and its impact on results. Take Action - I am empowered and hold myself accountable. Grow Talent - I own my development and invest in the development of others. Win Together - I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters - I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity - I create an environment of awareness and respect. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter

My client is seeking an Outside Sales Representative to support growth within a major metropolitan market. This role is focused on developing and managing strategic relationships across Property Management, Multifamily Housing, Education, and Senior Living sectors, while representing a comprehensive suite of property restoration, construction, rebuild, and environmental services. This position is ideal for a relationship-driven sales professional who excels in consultative selling and enjoys serving as a trusted advisor focused on risk mitigation, emergency preparedness, and asset protection. What You'll Do Build and maintain strong relationships with property management companies, multifamily ownership groups, education facilities, and senior living communities Identify and pursue new business opportunities within an assigned metropolitan territory Conduct in-person sales meetings, site visits, and educational presentations with key stakeholders Educate clients on emergency response services, property restoration, construction and rebuild capabilities, and environmental services, including asbestos abatement Serve as a trusted advisor by helping clients mitigate operational risk and protect physical assets Partner closely with internal operations, project managers, and field teams to ensure high-quality service delivery Track sales activity, relationships, and opportunities using CRM tools Represent the organization at industry events, association meetings, and professional networking functions Consistently meet or exceed sales, pipeline, and relationship-growth objectives What We're Looking For 3+ years of B2B sales or business development experience, preferably within restoration, construction, facilities services, environmental services, or related property services Experience selling into or supporting property management, multifamily, education, or senior living environments Strong communication, presentation, and follow-up skills Self-motivated and organized, with the ability to independently manage a defined territory Relationship-focused mindset with a long-term approach to account development Willingness to learn environmental services and regulatory requirements related to asbestos abatement Valid driver's license with the ability to travel locally as needed Why Join Us Opportunity to represent a stable, privately held organization with a well-established service offering Competitive base salary with commission structure and business development expense support Strong operational backing with cross-functional support from experienced project teams Entrepreneurial, relationship-driven culture Long-term growth and advancement potential within a scaling organization

Are you looking for a reputable, stable company with supportive management who will value what you bring to the organization? If you are a self-motivated individual with great work ethic, then we would love to get to know you! GSM Services has been providing high-quality home and commercial improvement services to the Greater Charlotte area since 1927. We offer a wide variety of services for residential and commercial properties, including heating and cooling, insulation, and roof repair and replacement. The great people we add to our team enjoy a fun, friendly workplace where we provide training and benefits to allow us to keep them for years. Our high standards and uncompromising commitment to customer satisfaction has made GSM Services a success and a great place to work. We are always looking for qualified individuals who are willing to provide the highest quality of work possible. GSM Services wants to be the best place to work in our region and it takes teamwork to come together, work together and succeed together. Experience: 1+ years in Customer Experience or Customer Service (preferred) Hours Monday - Friday 8:00 am - 5:00 pm and On-Call Phone Support Rotation for weekends and holidays Be the Voice of Comfort & Peace of Mind At GSM Services, our customers come first-and that starts with you. As a Customer Experience Representative, you'll be the friendly, professional voice that connects our customers to the high-quality service we've delivered for nearly a century. If you thrive in a fast-paced environment, love helping people, and take pride in delivering exceptional service, we want to meet you! What You'll Do * Deliver outstanding customer service while upholding GSM Services' quality and performance standards * Answer incoming calls and direct them efficiently * Make outbound follow-up calls for service and sales support * Schedule service and sales appointments accurately and professionally * Take and relay phone messages promptly * Provide clear, helpful information to customers * Perform general administrative and clerical support duties * Prepare correspondence and documents * Conduct 3-Month Happy Calls to ensure customer satisfaction * Confirm appointments across all divisions as needed * Participate in the On-Call Phone Support Rotation for weekends and holidays What We're Looking For * Professional appearance and demeanor * Strong attention to detail and excellent organizational skills * Reliable, self-motivated, and proactive * Ability to remain calm and effective under pressure * Excellent verbal and written communication skills * Strong interpersonal and customer-focused skills * Proficiency with MS Word, Excel, and Outlook * Proven ability to multitask in a fast-paced, dynamic environment * Ability to read and write English at a high school level Why Join GSM Services? * Be part of a respected company with a long-standing reputation for excellence * Work with a supportive, team-oriented leadership group * Make a real impact on customer satisfaction and company success * Enjoy opportunities for growth and long-term career development

Job Description Call Center Representative (On-Site) About SPAR SPAR is a global leader in consumer solutions, proudly partnering with top-tier CPG brands and Fortune 100 retailers. As we continue to grow, we're expanding our Call Center Team with passionate professionals who are ready to make an impact. If you thrive in a fast-paced environment, enjoy solving problems, and are driven by operational excellence-we want to hear from you! JOB SUMMARY To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Why SPAR? Work Environment: In-office position based in Charlotte, NC Competitive Pay: $15-$18 an hour based on experience DailyPay - work today, get paid tomorrow Free Enrollment required Career Growth: Ongoing learning and development opportunities Inclusive Culture: Join a collaborative, diverse team committed to innovation and respect Responsibilities: Respond to customer inquiries Answer high volumes of calls and place outbound calls Process credit card transactions Handle and resolve customer complaints Complete call logs and reports Detailed order notes (within the work order system) Creating, Requesting and Delivering COI (insurance documents) Use of Text Request Software with customers and SPAR Technicians Use of Google Maps to better understand geography of orders Cross Training for Dispatcher responsibilities and filling in when required Flexibility is a MUST. Must be able to work in an office environment Must have a dedicated, quiet, - distraction free work area. Must have high-speed internet service ADDITIONAL DUTIES, RESPONSIBILITIES AND/OR EXPERIENCE: Communication skills - verbal and written Listening skills Problem analysis and problem-solving Attention to detail and accuracy Data collection and ordering Customer Service Orientation Adaptability Initiative Bilingual/Spanish speaking desirable Flexibility with schedule Other duties as assigned Qualifications: Education: GED or High school diploma Knowledge of computers, including e-mail and word processing abilities. 1-2 years of customer service experience (Preferred) Communication skills - verbal and written Listening skills Problem analysis and problem-solving Attention to detail and accuracy Data collection and ordering Customer service orientation Bilingual/Spanish speaking desirable Flexibility with schedule We Are an Equal Opportunity Employer SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.

Job Description Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Room 2 Roof is a leading Roofing & Storm Restoration contractor located in Salisbury NC who specialize in Hail, Wind and Water Damage Insurance Restoration and are Licensed General Contractors in several States. Job Description Current Sales Reps are making $10k+ each month, in addition to company trips, weekly contests for cash/Ipads, company dinners, etc. We have an endless amount of leads being produced on a weekly basis from our marketing and telemarketing department that need to be assigned to reps frequently. If you are ready to make BIG COMMISSIONS this year in sales, please your resume to schedule an interview. Qualifications Do You Qualify? Must be able to sell and close contracts! Perform property inspections Assist homeowners with filing insurance claims for storm damage Work with insurance adjusters Must be able to climb on ladder and perform roof inspections Past construction or trades experience helpful - SALES EXP VERY HELPFUL!!!!!!! Must have own vehicle - prefer truck or utility vehicle Industry specific sales training provided Must be energetic, social and have great people skills Work your own hours/schedule Additional Information R2R is going to hire the best candidate possible regardless of race, gender, age, weight or sexual preference. Will that be you?? Send us your resume and a cover letter that describes how you are a fit and lets make some magic happen.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Commercial Loan Servicing Representative as part of the Commercial Banking Operations Division. Learn more about the career areas and lines of business at wellsfargojobs.com In this role, you will: Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of AFS experience Loan IQ experience CEO/Vantage experience Business and accounting skills Analyze and interpret financial information Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to accurately process high volumes of work within established deadlines Intermediate Microsoft Office skills Intermediate Microsoft Excel skills Ability to set priorities, plan and organize work Sound risk management mindset and good understanding of compliance Demonstrates/maintains professional conduct under all circumstances Ability to learn quickly Highly motivated individual who is able to work independently and in a team environment Ability to recognize and escalate issues to management for any process breaches Ability to multitask to accomplish tasks and meet deadlines effectively Ability to work quickly & accurately while maintaining acceptable standards of workmanship Flexibility to stretch to accomplish projects timely Job Expectations: Ability to work a hybrid schedule, at least 3 days a week working in office Ability to work additional hours as needed This position is not eligible for Visa sponsorship Posting Location: 1525 West W T Harris Blvd, Charlotte, NC 28262 #CommercialBanking Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Posting End Date: 30 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Job Description ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for diverse business environments, including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), and health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. Your Position Overview: As an Account Services Specialist , you are pivotal in maintaining and enhancing our client relationships. By coordinating inbound requests through Salesforce.com CRM, your team works to retain customers through customer-centric problem-solving, contract negotiations, and maintaining prompt response times. This role requires effectively reselling the benefits and value of ScentAir products and services, with a strong emphasis on renewing customer contracts. Your Key Responsibilities: • Client Retention: Execute strategies to retain customers, including proactive outbound calls to customers who have requested to cancel. • Customer Needs Evaluation: Identify customer needs and resources required to negotiate renewals and retain business. • Personalized Responses: Provide tailored solutions to ensure high customer satisfaction and exceed their expectations. • Issue Resolution: Resolve customer issues by aligning service features, pricing, value, payment options, and benefits to meet their needs. • Sales Techniques: Use positive sales techniques to motivate customers to continue using ScentAir services or ensure ScentAir receives early termination fees within contract terms. • Service Upgrades: Sell additional or upgraded services while ensuring a quality customer experience. • Database Management: Utilize our databases to access, update, or input account information, maintaining a high quality of accuracy in Salesforce.com CRM. • Negotiation and Discounts: Negotiate pricing and bundling offers, including credits and discounts, according to company guidelines. • Performance Goals: Meet or exceed retention goals and demonstrate the ability to achieve individual performance metrics. Your Qualifications: • Bachelor's Degree or 3+ years of relevant work experience • Effective communication skills (Bilingual is a plus) • Excellent computer skills, including proficiency with MS Office Suite and Salesforce • Excellent interpersonal skills for effective team collaboration • Proactive and able to take initiative with little or no direction • The ability to establish collaborative customer relationships in a fast-paced environment • The ability to thrive in a high pace, growth-focused business environment Why You'll Love Working for ScentAir: • Competitive pay and monthly bonus plan • Benefits: Medical, dental, vision, and life insurance, plus company-matched 401k • Perks: Company-issued laptop and cutting-edge technology support / Hybrid role • Great work environment: Fun, team-focused atmosphere with an employee-driven community outreach program • Paid Time Off: Enhanced holiday schedule and paid time off ScentAir isn't your typical B2B company. We're transforming how businesses connect with their customers through the power of scent. With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and to our growth worldwide. Powered by JazzHR EVa6zfI6OF

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Commercial Loan Servicing Representative as part of the Commercial Banking Operations Division. Learn more about the career areas and lines of business at wellsfargojobs.com In this role, you will: Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of AFS experience Loan IQ experience CEO/Vantage experience Business and accounting skills Analyze and interpret financial information Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to accurately process high volumes of work within established deadlines Intermediate Microsoft Office skills Intermediate Microsoft Excel skills Ability to set priorities, plan and organize work Sound risk management mindset and good understanding of compliance Demonstrates/maintains professional conduct under all circumstances Ability to learn quickly Highly motivated individual who is able to work independently and in a team environment Ability to recognize and escalate issues to management for any process breaches Ability to multitask to accomplish tasks and meet deadlines effectively Ability to work quickly & accurately while maintaining acceptable standards of workmanship Flexibility to stretch to accomplish projects timely Job Expectations: Ability to work a hybrid schedule, at least 3 days a week working in office Ability to work additional hours as needed This position is not eligible for Visa sponsorship Posting Location: 1525 West W T Harris Blvd, Charlotte, NC 28262 #CommercialBanking Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Posting End Date: 30 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

WHY JOIN SUPER-SOD? At Super-Sod, we've been growing grass-and growing careers-since 1892. What began as a small general store has evolved into a trusted name in turfgrass and one of the largest suppliers of sod in the nation. We encourage a collaborative culture and have been recognized as a Top Workplace by the Atlanta Journal-Constitution. With a long-standing tradition of excellence, we're proud to continue growing strong! WE PROUDLY OFFER: Benefits are available to full-time employees working 30+ hours per week: Competitive Wages Flexible Paid Time Off Comprehensive health and wellness plans (medical, dental, vision, HSA, supplemental life, accident, hospital, and critical illness) Hourly Benefits Overview Salary Benefits Overview Access to Employee Marketplace Employer-sponsored discounts Health and Wellness programs Employee Assistance programs Are you a team-player who enjoys helping others? Do you take pride in the opportunity to be the voice of a brand and company and make an impact in your day-to-day work? Do you bring energy, empathy, and a knack for communication and problem-solving to everything you do? As a Call Center Representative at Super-Sod, you will be a key role in customer support. You'll connect directly with inbound-calling customers, provide solutions and ensure customer satisfaction. Primary responsibilities include managing sales and processing customer orders received through phone and online communication platforms. The Call Center Representative is responsible for managing sales and processing customer orders for request received by phone or online communication platforms. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Edits orders received for price and nomenclature. Inform customers of unit prices, shipping date, anticipated delays and any additional information needed by the customer. Advises customers if the order is close to the current dollar discount and inquires if they would like to take advantage of the discount by adding on to the order. Enters data into computer, to determine total cost for customer. Records or files copy of orders received. Follows up on orders to ensure delivery by specified dates. Computes price, discount, and shipping charges as required. Prepares invoices and shipping documents such as export papers and commercial invoices. Checks shipping orders to ensure they are accurate with regard to quantity shipped. This is done by comparing shipping documents with computer-generated reports. Specifies if special labeling is required for shipment and in some instances supplies to the shipping department. Receives and checks customer complaints. Confers with production, shipping, warehouse or common carrier personnel to expedite or trace missing or delayed shipments. Compiles statistics and prepares various reports for management. Answers questions from customers or individuals on how a product operates or directs them to the person able to assist them. Ensure that quotes are processed through the quoting process in a timely manner. Types quotes and maintains files for all quotes that are processed. Maintains customer name and address database. Transmits new pricing, with the correct multiplier, to all customers. Perform additional duties and assignments. Competencies Strategic Thinking. Business Acumen. Technical Capacity. Excellent written and oral communication skills. Results Driven. Collaboration Skills. Supervisory Responsibility This position requires no supervisory responsibility. Work Environment This job operates both in a professional office/call center environment. This role routinely uses standard office equipment such as computers, phones, scanners, e-filing systems and multiple call line dashboards. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to sit; use hands and fingers to handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. This employee requires full range of motion of arms and legs and requires movement and use of limbs; this position requires good manual dexterity and coordination. This position requires the ability to occasionally lift products and supplies weighing up to 50 pounds. Position Type and Expected Hours of Work This is a full-time position. Days and hours can change at the discretion of the Call Center Manager; though typical hours of work are Monday through Friday, 8 a.m. to 5 p.m. Some weekends hours will be necessary to accommodate any issues that might arise. Travel This position requires little to no travel time. Required Education and Experience High School degree and business discipline. Related sales and customer service experience. Must be 18 years of age or older. Pre-employment background check and drug screening required. Additional Eligibility Qualifications Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Experience with turfgrass sod and seed in a retail setting. Bachelor's Degree in Marketing, Communication, or Business Management. Additional education in turf management, horticulture, or similar field of study. Bilingual (English/Spanish) ability is preferred but not required. Base Pay (Hourly): Call Center Representatives Base Rate average $16.00 - $19.00 per hour (based on experience and location) Additional Compensation: Phone Sales Commission: Phone Sales positions are eligible for monthly commissions based on individual and team sales performance. Average commission earnings in retail sales roles range from $100 to $1500 per month, depending on call volume and sales conversion. Commission is uncapped and paid monthly. Additional Details: Commission details and goals are shared during onboarding and tracked through our internal sales system. Employees must maintain good standing and meet minimum sales thresholds to earn commissions. Hourly Call Center Sales Pay Range$17-$19 USD OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Classic CDJR South Charlotte is hiring for business development coordinators to join our team! Do you enjoy meeting new people and helping out customers? Are you passionate about delivering an excellent customer service experience? Do you have an outgoing personality and enjoy cultivating new relationships? Do you enjoy speaking with customers? If you answered yes, we want to talk to you! WE OFFER: Health, Dental, Medical 401K Paid Time Off Employee Purchase program Opportunity for Growth and Advancement RESPONSIBILITIES: Handle all incoming internet email leads and internet phone leads Work with internet leads accordingly to set an appointment for a proper vehicle demonstration Direct customers to product information resources, including those available on the internet Deliver inquiries/messages intended for other sales personnel and departments promptly REQUIREMENTS: Good verbal and written communication skills Self-motivation Proficiency with Microsoft Word, Excel, and Outlook Drive to hit sales quotas and goals EXPERIENCE REQUIRED About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated, we are proud to have grown from 1 store to 35. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

Comporium is a diversified communications company providing a Quintuple Play of five services -- voice, video, data, wireless and security -- at the retail level; as well as, providing security monitoring and media services for its industry customers. Under this concept, the Comporium Group is uniquely positioned to offer customers a one-stop-shopping for all their communications needs. SUMMARY Responsible for providing customer service responses for all Comporium Services and Products to include, but not limited to: billing, sales, and services issues. Maintain strong knowledge on all Comporium Services and Products, and providing world class customer service and meet or exceed all sales objectives. RESPONSIBILITIES Respond to customer inquiries either by phone, text, email, social media or chat in a timely and professional manner to ensure customer inquiries or concerns are addressed in a satisfactory manner. Performance is measured by meeting and/or exceeding monitoring scores, as well as adherence to KPI's. Responsible for meeting and/or exceeding sales goals. Responsible for meeting and/or exceeding exit scores. Adhere to departmental guidelines as related to attendance. Notify Team Supervisor as to the need for additional training on Comporium products and services as needed and keep Team Supervisor informed of items requiring immediate attention or for the benefit of co-workers, including matters such as outages, equipment troubles and customer service issues. Other duties as assigned and requested .(ex. Outbound calling, new hire training, special projects, OT) REQUIREMENTS High School Diploma/GED required 1-2 years Customer Service and Sales preferred Excellent computer, oral and written communication skills We firmly believe that our company is only as good as the people we employ. Join a company that values its employees and rewards them for a job well done! Equal Opportunity Employer/Contractor

LHH is looking for a detail-oriented and proactive professional for a contract-to-hire B2B Customer Service Representative role in Matthews, NC! The ideal candidate will have a background in manufacturing environments and a strong understanding of global trade operations. This position is fully in office Monday - Friday. Responsibilities Serve as the primary point of contact for business clients, distributors, and internal teams regarding order status and logistics. Accurately enter and validate customer purchase orders in the internal system. Coordinate with production, sales, and logistics teams to ensure timely fulfillment and delivery. Manage freight arrangements, including booking carriers, scheduling pickups, and tracking shipments. Prepare and review shipping documentation such as commercial invoices, customs declarations, and regulatory paperwork. Troubleshoot and resolve any issues related to shipments, documentation, or customer inquiries. Maintain compliance with internal procedures, international trade regulations, and customer-specific requirements. Provide regular updates to the sales team on order and delivery status. Support general administrative tasks and contribute to continuous process improvements. Qualifications 2+ years of business to business customer service experience within a manufacturing or distribution setting. Familiarity with import/export processes and documentation is preferred Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal, with a professional demeanor. Ability to collaborate across departments including engineering, finance, and production. Experience with ERP or order management systems.

About this role: Wells Fargo is seeking a Senior Commercial Loan Servicing Representative within Commercial Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: * Service Syndicated and Participated commercial loans. * Provide direct customer service and acts as primary servicing contact with various bank partners for the syndicated and participated loans * Determine appropriate course of action and conduct investigative steps to fully identify customer issues * Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team * Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction * Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input * Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff * Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals * Interact with internal customers * Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: * 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Commercial Loan experience * Ability to review and interpret complex commercial loan documents * Ability to navigate multiple computer systems, applications, and utilize search tools to find information * Intermediate Microsoft Office (Word, Excel, and Outlook) skills * Excellent verbal, written, and interpersonal communication skills * Strong analytical skills with high attention to detail and accuracy * Intermediate Microsoft Office (Word, Excel, and Outlook) skills * Ability to manage a pipeline within key performance indicators Job Expectations: * This position is not eligible for Visa sponsorship * Candidate must be based out of posted location * Relocation assistance is not available for this position * Ability to work additional hours as needed * Not a hybrid position, position full-time in office Posting Location: * CHARLOTTE, NC Posting End Date: 5 Feb 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.