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  • Claims Representative

    Total Quality Logistics 4.0company rating

    Representative job in Cincinnati, OH

    About the role: When you join TQL as a Claims Representative you will play a key role in protecting our business and customers. In this position, you will own an evolving portfolio of cargo claims from start to finish, resolving them through investigating issues and working with carriers, customers and insurance partners to resolve claims quickly and accurately. The Claims team is a critical part of TQL's commitment to reliability, service excellence, and trust in the fast-paced logistics industry. When unexpected disruptions occur, this group ensures swift resolution, minimizing financial impact, and preserving long-standing customer relationships through efficient, transparent claims management. Who we're looking for: You're highly detail-oriented with a strong focus on accuracy You communicate clearly and professionally You have solid problem-solving and investigation skills You make sound decisions independently while collaborating closely with your team You bring a customer-first mindset and build strong relationships You're comfortable working in a fast-paced environment with changing priorities You have some professional experience in an office environment, customer service, claims, or insurance What you'll do: Investigate reported cargo claims and determine validity Manage documentation, submission, and communication for each claim in your portfolio Follow up with carriers, insurance partners, and internal and external customers to drive timely resolutions Gather all required documents and information to file, review, and resolve claims Serve as the point of contact for internal teams and external partners regarding claim status Contact carriers, insurance companies, salvage companies and internal/external customers regarding claims made by customers, receivers or shippers Work with Accounting and Collections teams to resolve carrier and customer accounting issues related to claims What's in it for you: Compensation starting at $17.50 - $22 per hour, depending on experience Outstanding career growth potential with structured paths for advancement Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more Certified Great Place to Work with 800+ lifetime workplace award wins Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
    $17.5-22 hourly 5d ago
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  • Technical Service Representative - Packaging Coatings

    Ppg Architectural Finishes 4.4company rating

    Representative job in Cincinnati, OH

    As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager. Key Responsibilities Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements. Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window. Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers. May be asked to lead projects, assist with process improvements, and look for cost savings for the customer. Coordinate, investigate, and recommend new business tools for users as requested. Qualifications High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry. Experience with customer quality systems and processes. May travel extensively in support of key customer programs. #LI-REMOTE About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $30k-35k yearly est. Auto-Apply 17d ago
  • Call Center Representative

    Collabera 4.5company rating

    Representative job in Mason, OH

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description GENERAL FUNCTION: Provide exceptional customer service and support to EyeMed Members, Providers (DONL's and panel participants) and Store Divisions (Lenscrafters; Pearle; etc.) MAJOR DUTIES AND RESPONSIBILITIES: • Provide member service support, over the phone, in a timely, consistent and courteous manner to EyeMed members and providers • Assist EyeMed members by answering benefit questions, eligibility, web registration, authorizations, provider location inquiries, and claims details • Interface with providers to verify member eligibility and authorize services • Review claims details, research payment issues, investigate provider network details • Use system tools as appropriate to escalate issues between the various functional areas within EyeMed • Must meet Customer Care Center productivity and quality goals COMMUNICATIONS WITH OTHERS: • INTERNAL - Call Center associates and other EyeMed functional areas • EXTERNAL - Members/Providers Qualifications SKILLS & QUALIFICATIONS: • Excellent verbal and written communication skills • Excellent telephone skills • Excellent active listening and comprehension skills • Ability to demonstrate empathy to the caller's situation • Ability to provide exceptional customer service • Exhibit resourcefulness in resolving problem situations • Manage time and multiple tasks effectively EXPERIENCE: • Call Center experience preferred • 1 - 2 years of experience in a professional business environment preferred • Knowledge of vision benefits and/or insurance industry a plus EDUCATION: • High School diploma required • College or University degree (preferred ) Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-33k yearly est. 60d+ ago
  • Client Retention Representative - Cincinnati, OH

    Universal Energy Solutions 3.5company rating

    Representative job in Cincinnati, OH

    Universal Energy Solutions is excited to announce an Immediate Hire opening for a Client Retention Representative in Dayton, OH. We are looking for proactive and motivated individuals to join our dynamic team. In this role, you will play a key part in ensuring that our clients receive unparalleled service and support for their sustainable energy needs. Your primary responsibility will be to engage with existing and potential sales customers, addressing their needs, resolving concerns, and showcasing the benefits of our services. Your role will be vital in fostering customer loyalty and promoting long-term engagement with our brand. Responsibilities Proactively reach out to clients to gauge satisfaction and collect feedback on our offerings. Manage interactions with current and new sales customers effectively. Address inquiries and complaints promptly and professionally to ensure resolution. Design personalized retention strategies that encourage client renewals and upgrades. Collaborate with internal teams to provide actionable client feedback and advocate for customer needs. Analyze client data and retention metrics to identify trends and propose improvements. Engage in the development and implementation of customer loyalty programs. Stay updated on industry trends and best practices in customer retention. Requirements Exceptional communication and relationship-building skills. Strong analytical abilities to interpret client data and feedback. A problem-solving mindset and dedication to delivering outstanding customer experiences. Capability to work independently as well as collaboratively in a team environment. Innovative thinking for developing effective client retention strategies. Availability for immediate hire Benefits Rapid advancement opportunities Professional sales training curriculum Paid Training Weekly Pay
    $48k-56k yearly est. Auto-Apply 30d ago
  • eCom Fulfillment Team

    Proxi

    Representative job in Cincinnati, OH

    Paid Interview: Work with us for a day, get paid $100 and we'll all get to learn more about each other. Role: eCommerce Warehouse Fulfillment Wage: commensurate with experience and based on part-time or full-time availability. Who we are: ******************* • Proxi provides fulfillment services to eCommerce companies from around the country and around the world with international clients. • We're located downtown near the main USPS facility & UPS center. • We help fulfill goods for eCom merchants who sell across multiple channels, including: Amazon, Walmart.com, eBay, and other marketplaces. How we work: • Casual work environment downtown. Free parking / fast access to 71 & 75 (1 block from the main US Post Office on Dalton Av) • 1st Shift: 9a-5p / M-F. Ongoing role pay rate depends on the capabilities (and part or full time): • Holiday and overtime pay • Paid time off Ongoing Responsibilities: • Inbound receiving of products / coordinating truck shipments • Cross checking of shipments according to packing slip & BOL documents • Scanning of products into our management systems • Outbound picking, packing & processing of orders • Recording of inventory movement and shipments in our PC based systems. Growth areas / career opportunities: • Team leads • Client management, communications and on-boarding • Sales and/or Admin roles also on the horizon as we grow Requirements: • Age minimum: 18 • Must be clean - not under the influence while working • Able to work in a normal warehouse environment - may need to stand at various workstations • Must be able to to lift, reach, bend, squat, twist and turn - ability to lift up to 50 pounds. • Ability to get to work (public transportation available in the area) • Plays well with others! Prerequisites / Attributes / Requirements for an on-going role: • Background check & drug testing • Proficient with PCs and use of the internet, web browsers, for data entry • Read/write English language fluently (software portal is only in English and uses English keyboard for data entry) • Driven, detail-oriented/organization focused and safety conscious • No warehouse experience is necessary, but a willingness to learn & motivation to seek answers on their own is a must (this is true for any IT based company today!) Will report directly to team lead. Want to be part of a growing business with national & international clients? Complete the application here or email your info to apply-bb474ac7589c proxi.breezy-mail.com
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Entry Level Customer Representative

    Hireverse

    Representative job in Florence, KY

    We are currently hiring motivated, customer-focused individuals to join our team as Entry-Level Customer Representatives. This is an excellent opportunity for candidates looking to build a long-term career in sales and customer engagement while receiving hands-on training and performance-based growth opportunities. In this role, you'll work directly with customers, support sales efforts, and deliver a high-quality customer experience. You'll gain valuable skills in communication, relationship building, and sales strategy in a fast-paced, team-oriented environment. What You'll Do: Engage with customers to understand their needs and provide solutions Support sales efforts through effective communication and follow-up Manage and process customer interactions accurately and efficiently Provide prompt, professional, and personalized service Resolve customer questions or concerns with care and confidence Build and maintain strong, long-term customer relationships Collaborate with team members to meet individual and team sales goals What You'll Bring: Strong communication and interpersonal skills Customer-first mindset with an interest in sales and relationship building Coachable attitude and willingness to learn Strong organizational skills and attention to detail Problem-solving abilities and a positive, team-oriented approach Ability to thrive in a fast-paced, performance-driven environment Previous experience in sales or customer service is a plus but not required What's Offered: Paid training and ongoing professional development Hourly base pay, paid weekly Commission and bonus opportunities Flexible scheduling options Supportive and inclusive team culture Clear performance-based advancement opportunities Unlimited vacation and personal days Autonomy to make an impact and see results Whether you're just starting your career or looking to transition into sales, this role provides the training, support, and earning potential to help you succeed. Equal Opportunity Statement: This organization is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination based on race, color, religion, sex, age, disability, national origin, or any other protected status.
    $31k-49k yearly est. Auto-Apply 19d ago
  • Customer Experience Representatives

    Kenwood Dealer Group

    Representative job in Mason, OH

    Jumpstart Your Career with Kenwood Dealer Group! Now Hiring: Full-Time Customer Experience Representatives 4780 Socialville-Foster Rd., Mason, OH 45040 (Conveniently located near Mason-Montgomery Rd.) Looking for a job that fits your schedule and helps build your future? Join a team that values your voice, supports your growth, and makes every day a little more exciting. What You ll Do Answer and route incoming calls for our 16 dealership locations Deliver friendly, professional customer service Stay calm, cool, and helpful even during challenging calls Work in a casual, supportive, team-focused call center environment No experience? No problem we train you! Whether you re starting out or ready for a change, this role is an excellent opportunity to gain real-world experience and build strong customer service skills. Work Schedule Monday Friday: 7:30 AM 4:00 PM What You Bring Clear, confident communication A positive, team-oriented attitude Basic computer skills The ability to multitask and maintain professionalism Must be 18+ and able to pass a background check Perks & Benefits Medical, dental, and vision insurance (full-time) Paid time off and holidays 401(k) plan Employee discounts on vehicles, services, and more A supportive team invested in your growth and success Ready to Apply? Submit your application online or contact Carleesha Davis at ************. Join Kenwood Dealer Group and take your first step toward a rewarding, long-term career. We can t wait to meet you! Equal Opportunity Employer
    $31k-49k yearly est. 8d ago
  • Digital Sales Representative

    McCluskey Chevrolet 3.4company rating

    Representative job in Cincinnati, OH

    McCluskey Chevrolet is seeking a talented Digital Sales Representative to join our team in Cincinnati, OH. The ideal candidate will be responsible for driving online sales and building strong relationships with customers. This rewarding position offers a competitive compensation package. JOB TITLE: Digital Sale Representative REPORTS TO: Sale Manager LOCATION: Cincinnati, OH A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES: Responsible for selling a wide portfolio of automobiles to qualified customers across the Midwest markets. Make outbound calls to prospect for business and assist customers in the purchasing process Logging customer notes and following up on leads Follow-up with Sales Managers to record the results of sales opportunities Contact customers based on current marketing initiatives Work with the Finance manager to help the customer purchase various vehicle warranties and arrange financing on the vehicle WE'RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS: 1-2 years of relevant professional experience Proficient in MS Office and a phone system Excellent customer service experience High School Diploma or GED required Retail, Food Service, Realtor, Mobile Phone Sales, and Server candidates are encouraged to apply Current Ohio Salesperson License or ability to obtain one Valid Driver's License HERE'S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES): Medical, dental, and vision benefits Voluntary benefits available Car Demo Program Paid time off upon hire Paid company holidays 401(k) with employer match Growth potential Automotive discounts IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION: An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability, please contact our Human Resources department at ************. McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. #LI-Onsite
    $61k-77k yearly est. Auto-Apply 60d+ ago
  • B2B Billing & Collections Specialist

    Cort 4.1company rating

    Representative job in Cincinnati, OH

    Job Description CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Schedule: Monday-Friday 8am to 4:30pm Responsibilities Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. Determine proper payment allocation as required or requested by A/R processing personnel. Resolve short payment discrepancies that customers claim when making payment. Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. Resolve and clear credit balance invoices before such invoices age 60 days. Prepare monthly collection reports to be submitted to Management. Qualifications 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. Commercial collections experience is ideal. High school diploma or equivalent. Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. Basic math and analytical skills Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. Ability to multi-task and prioritize while speaking with customer. Demonstrates good active listening skills, telephone skills and professional email communication skills. Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. Must possess average keyboarding speed with a high level of accuracy.
    $31k-37k yearly est. 18d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Representative job in Cincinnati, OH

    Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Cincinnati area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $29k-40k yearly est. 60d+ ago
  • Customer Sales Representative

    Hartfelt Careers

    Representative job in Cincinnati, OH

    Are you a highly motivated individual who is looking for a career opportunity that offers unparalleled growth potential? If so, we have an exciting opportunity that you won't want to miss. We are currently seeking results-driven team members who can assist with the day-to-day administrative duties and operations related to our services and customers. As a key member of our sales and marketing teams, you will play a pivotal role in the growth and success of our organization. You will be tasked with identifying and capitalizing on new business opportunities, expanding our customer base, and building and nurturing relationships with potential clients. To succeed in this role, you must be a self-starter with excellent negotiation skills and a deep understanding of the logistics industry and market dynamics. You will need to proactively identify prospects, analyze market trends, and develop tailored strategies to maximize revenue growth. Additionally, you will be responsible for promoting our services to customers and carriers, negotiating rates for both parties, and managing shipments until delivery. If you are ready to take your career to the next level and make a significant impact on our organization, apply now and become a valued member of our team. Tasks will include: Answering and making Inbound and Outbound calls Negotiating rates with carriers and vendors Provide customer service and call routing internally within the Company Customer service to existing clientele during and after office hours. Help maintain the profitability of the business with preventive measures and maintaining proper margins Claims prevention and dispatching Assist in claims resolution and the collection of proper documentation. Organization and collection of carrier files and contracts Building loads and data entry Contract Administrator Prepare and enter into contracts with carriers on load by load basis Organization and collection of carrier files and contracts Document management. Rate confirmations, carrier packets, customer load tenders Trace and Track of over the road shipments Update check calls in the transportation management system Updating co-workers and other team members on all shipment statuses Document management. Rate confirmations, carrier packets, customer load tenders Trace and Track of over the road shipments Update check calls in the transportation management system Updating co-workers and other customer loyalty team members on all shipment statuses Provide continual feedback and advice to management on day-to-day operation The first chain of command in resolving carrier and customer grievances and complaints Identify and pursue new business opportunities to expand our customer base and generate revenue growth. Conduct market research and analysis to identify emerging trends, competitive landscapes, and potential target markets. Posting loads and formulating potential rate quotes Prospecting for new business via email, phone calls, and face-to-face meetings from time to time Additional tasks and responsibilities may be assigned from time to time. Preferred Skills: Strong communication skills, ability to multitask, works well as a team, interpersonal skills, negotiation skills, attention to detail, ambitious and enthusiastic attitude. Desired Work Experience: Transportation/Logistics industry experience TMS experience Physical Demands: Moderate noise (i.e. business office with computers, phones, and printers, light foot traffic). Ability to work in an open shared area Ability to sit/stand for an extended period of time. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Moderate noise (i.e. business office with computers, phones and printers, light foot traffic). Ability to work in an open shared area. Ability to sit/stand for an extended period. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Compensation package: Bonus opportunities Commission pay
    $29k-40k yearly est. 60d+ ago
  • Account Services Representative (Part Time)

    NKWD

    Representative job in Erlanger, KY

    Account Services Representative (Part Time) Department: Account Services Reports To: Account Services Lead- Calls Schedule: Part Time, Monday- Friday Hours: 10:00 A.M. to 2:00 P.M. The Account Services Representative provides courteous, accurate, and efficient service to customers at the lobby and drive thru. This position ensures consistent coverage during lunch breaks and high-traffic periods, maintaining uninterrupted front-line operations and allowing call-center representatives to remain focused on inbound calls. The role is designed to reduce wait times and enhance the overall customer experience for walk-in service points. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Customer Service & Account Management Serve as the first point of contact for customers at the front counter and drive-thru. Process customer payments (cash, check, and electronic) accurately and efficiently. Maintain and balance the cash drawer when scheduled for drive-thru or counter coverage. Assist customers with billing inquiries, payment arrangements, and balance questions. Process applications for new services and terminations. Educate customers on potential leaks, payment options, and service procedures. Direct customers to appropriate staff for assistance beyond front-line service. Provide excellent customer service with professionalism and patience at all times. Administrative & Documentation Responsibilities Record and update customer information in the Customer Information System (CIS). Organize and maintain account documentation, including notes on payments, address changes, and other account updates. Process and route incoming and outgoing mail, including pledge payments from assistance agencies. Assist in preparing daily deposit reports and reconciling payment transactions. Provide front-desk coverage during lunch hours, vacations, or absences to ensure uninterrupted customer service. Support Account Services team members with clerical and data-entry task as needed. Compliance & Policy Adherence Follow all District policies, procedures, and cash-handling guidance. Ensure compliance with utility service regulations and customer account protocols. Report safety concerns and incidents promptly. Maintain confidentiality of customer information and uphold the District's professional standards. Education and Experience: High school diploma or GED required. 1-3 years of customer service experience preferred. Additional Skills: Ability to maintain and balance a cash drawer. Strong customer service skills, including the ability to remain professional in difficult situations. Ability to work with multiple computer software applications. Ability to interpret, understand, and administer regulations effectively. Ability to communicate effectively with customers and other departments. Ability to follow correct procedures when assisting customers. Work Environment and Physical Demands: This job primarily operates in a climate-controlled environment. Works with equipment, such as computer, copy machine, fax, and phones. The position requires auditory and visual skills; and the ability to sit, stand, walk, follow written and oral instructions and procedures. There is no regular travel expected for this position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Northern Kentucky Water District employs qualified persons in all jobs in a manner which will ensure equal employment opportunity, as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, religion, national origin, age, sexual orientation or disability.
    $24k-30k yearly est. 29d ago
  • Veterinary Call Center Representative

    Petwow

    Representative job in Lakeside Park, KY

    Make an impact by joining our team and caring for the pets and people who love them! Over 30,000 pet owners in the Northern Kentucky - Greater Cincinnati area trust their pet's healthcare to PetWOW. Who We Are: PetWOW is a family-owned company started in 1971: we have two locations in Northern Kentucky and operate a fleet of mobile vehicles that perform house calls in the Greater Cincinnati area. We are passionate about our mission of strengthening people and pets by making pet care easy! We care about our team and their well-being, offering growth opportunities, flexible and fair scheduling rotations, team unity events, and frequent recognition and rewards based on performance. Description We are seeking a customer-centric and efficient Care Center Representative to join our veterinary team. As a Care Center Representative, you will be the first point of contact for our clients, providing assistance and support in scheduling appointments, answering questions, and resolving issues. This includes building and maintaining strong client relationships, helping pet parents understand the value of our services, and encouraging them to take advantage of the comprehensive care that PetWow provides. Your exceptional communication and customer service skills will ensure our clients receive the highest standard of care and service. Responsibilities · Treat clients in a friendly and professional manner. · Schedule appointments for clients and maintain accurate records in our database. · Provide guidance and support to clients concerning their pets' health concerns. · Serve as a liaison between clients and veterinarians, relaying messages and ensuring timely communication. · Handle client inquiries and complaints with empathy and professionalism. · Collaborate with the veterinary team to facilitate the smooth flow of appointments and procedures. · Provide knowledge to clients to ensure compliance with medical, grooming, and preventative needs. Requirements Requirements · Previous experience in a call center, customer service role, or sales preferred. · Excellent communication and interpersonal skills. · Ability to multitask and prioritize in a fast-paced environment. · Proficient in using computer systems and databases. · Ability to remain calm and composed under pressure. · Knowledge of veterinary practices, medical terminology, and/or sales is a plus. Benefits Free In-House Veterinary Services At cost third-party veterinary services and products Paid Vacation and Holidays Health Insurance Dental and Vision Insurance Short-Term and Long-Term Disability Retirement Uniform and Shoe Benefits Compensation and Benefits · $1500.00 onboarding signing bonus paid in three installments: · $500.00 on 1st paycheck/$500.00 upon completion of training/ $500.00 6 months post-training · $16.00 - $17.00 per hour
    $16-17 hourly Auto-Apply 14d ago
  • BDC Agent / Call Center Representative

    Performance Toyota Fairfield

    Representative job in Fairfield, OH

    Full-time Description About Us: Performance Toyota Fairfield is a 15-Time President's Award Winner, recognized for outstanding customer service and guest satisfaction. We believe diversity of thought, background, and experience drives innovation and success. Join us as we shape the future of our industry! The Opportunity: Performance Toyota Fairfield is hiring for Full-Time BDC Agent positions with flexible schedules. If you wake up each morning with a smile and enjoy communicating via phone, email, instant messaging, or social media, this opportunity is perfect for you! Compensation and Hours: $15.00 Per Hr. + Commission! Flexible Hours Available, (Mornings, Afternoons, Evenings, and Weekends) 40-hour work schedule Bi-lingual Is a Plus But Not Required What We Offer: Paid PTO time off 401k retirement plans with generous company match Medical insurance HSA and FSA plans Dental care Vision coverage Short- and long-term disability Life insurance Critical illness insurance Hospital indemnity insurance Accident insurance Grief counseling Living will preparation Generous employee discounts on vehicles, parts, and services Requirements Responsibilities: Provide customer assistance via phone, email, and chat. Convert customer inquiries into appointments. Maintain knowledge of inventory and services. Follow up on leads and nurture customer relationships. Document customer interactions in CRM. Collaborate with team to achieve departmental goals. Qualifications: High school diploma or equivalent, but not required. Customer service experience preferred. Excellent verbal and written communication skills. Detail-oriented with strong organizational skills. Proficient in computer systems and software. Motivated team player in fast-paced environment. Valid driver's license with clean driving record. Performance Toyota Fairfield is a drug-free workplace. If you're interested in delivering quality customer service and working with a team committed to high standards, we encourage you to apply for the BDC Agent position at Performance Toyota Fairfield . Salary Description $15.00 Plus Commission
    $15 hourly 14d ago
  • Sales Development Trainee / Account Representative

    SMC Corporation 4.6company rating

    Representative job in Covington, KY

    PURPOSE The SMC Sales Development Program is a sales development program designed to provide training on our extensive product line, proficiency of our corporate sales strategies, familiarity of our manufacturing methods, and competency of our internal support processes. This is an entry- level outside sales position at SMC, with ample opportunity for growth once at the branch. The SMC Sales Development Program training is both classroom-based and hands-on, accommodating the varied learning styles of trainees. Unlike other sales training programs, the SMC Sales Development Program provides training through work-experience; you will spend time with each of SMC's departments working and building relationships throughout your time at headquarters. These cross-departmental relationships and knowledge will make you invaluable to customers while in the field. The SMC Sales Development Program exists to prepare a person for a career in outside sales with SMC Corporation of America-we welcome interested individuals with all levels of experience and backgrounds to apply. The SMC Sales Development Program is a great opportunity for those looking to gain an understanding of automation in manufacturing, regardless of their prior education or work experience. We are looking for curious-minded individuals who are looking to join a company dedicated to sustainable automation. ESSENTIAL DUTIES The Sales trainee will receive training that ranges from sales skills development and corporate culture to SMC's applications, product line, and target industries served. They will learn about sales strategy, marketing and manufacturing production and order fulfillment. Specifically, the trainee will be required to participate in the following training activities: During the 12 weeks in training, participants develop selling skills, learn SMC target industries, the SMC product line and its applications, and beyond. Importantly, there is extensive training on our product line and its applications in the manufacturing environment. Actively participate in learning activities which demonstrate sales operations and supply chain functionality Complete written and practical training in supply chain policy and procedures Actively participate in learning the activities of a technical support role Complete basic pneumatics training and other technical training as directed by SMC sales management Review product catalogs & manuals to gain a basic understanding of SMC product Work with our internal support team to learn how to demonstrate "best in class" customer support Partner with experienced SMC sales professionals on customer & distributor visits Collaboration with cohort members to present a customer pitch to SMC leadership Complete short-term work assignments in all functional areas of the business (such as production, warehouse, customer service, etc.) Participate in simulated selling scenarios onsite with Sales Division leadership and SMC's successful sales team members Cross-departmental and internal collaboration between teams to build strong relationships at headquarters that will be key to success in the field Available Branches for assignment after graduating the Sales Academy: Atlanta, GA Austin, TX Birmingham, AL* Boston, MA Charlotte, NC Chicago, IL Cincinnati, OH Cleveland, OH Dallas, TX Denver, CO* El Paso, NM* Indianapolis, IN Kansas City, MO* Knoxville, TN* Los Angeles, CA Milwaukee, WI Minneapolis, MN Nashville, TN New Jersey (multiple locations) Phoenix, AZ Portland, OR Richmond, VA* Rochester, NY San Jose, CA St. Louis, MO Tampa, FL * Some of the listed branches are satellite branches and will be hiring trainees on a case by case basis PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Occasional travel in a team training environment may be required Physically capable of lifting SMC products and displays up to 50 lbs. Varying work hours MINIMUM REQUIREMENTS Two (2) year Technical degree or equivalent work experience, four (4) year degree preferred Excellent communication skills Proficient in the use of computers and ability to learn new programs and tools as required For Internal Use only: SalesAcad001, Sales001
    $44k-67k yearly est. 43d ago
  • Data Entry - Warehouse

    Advantage Resourcing

    Representative job in Hebron, KY

    Operating an RF scanner and a computer keyboard Scanning/labeling individual packages of mail as they enter the warehouse Full-time, temp to hire Pay starting at $10.00/hour Qualifications COMPUTER KEYBOARD PROFICIENCY REQUIRED (keystroke test will be administered) High school diploma or GED required Must submit to a criminal background check and a drug test Overtime required during peak periods Additional Information All your information will be kept confidential according to EEO guidelines.
    $10 hourly 1d ago
  • Call Center Representative

    Global Channel Management

    Representative job in Mason, OH

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications HOURS OF OPERATION: 9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday. Call Center Representative needs 1 year Call Center Representative requires: MS office Customer service Call center Call Center Representative duties; Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.- Understand other functional areas to assist caller with concerns- Assist supervisor/trainer with new hire on-the-job training. Specifications Additional Information $13/hr 6 months
    $13 hourly 60d+ ago
  • Inside Sales Representative New Acquisition

    ADT Security Services, Inc. 4.9company rating

    Representative job in Newport, KY

    JobID: 3019035 JobSchedule: Full time JobShift: : * Unlimited earning potential with uncapped commissions * Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement) * Paid Time Off * Career growth opportunities * 5 Weeks paid training * No cold calling Position Summary: Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees. This position is fully onsite at our ADT Location: KY-Newport 1787 Monmouth Street * Answer new and existing customer phone calls while following sales processes. * Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments. * Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc. Qualifications - External Experience: * One year of sales experience preferred. Skills: * Proven sales ability and closing skills. * Strong listening skills used to conduct needs analysis. * Excellent problem solving and communication skills. * Ability to multi-task while speaking to prospects. Education/Certification: * High school diploma or GED
    $26k-42k yearly est. Auto-Apply 9d ago
  • Technical Inside Sales Representative - Valve Automation

    MRC Services Co 4.6company rating

    Representative job in Fairfield, OH

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Provides a direct contact for external and internal customers in the selling of instrumentation and controls, or specialty products, and works in conjunction with the Supply Management groups to assure customer specifications for equipment are met. This position also assists in operational and administrative duties. Essential Duties and Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Provide technical assistance and support for customers regarding technical specifications of products, and troubleshoot applications as needed. Understand the customers' business and determine customer requirements and expectations in order to recommend specific products and solutions. Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed. Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts. Maintain knowledge of current product pricing. Obtain price quotes from vendors and Supply Management Groups for resale to customers and provide price quotes for customers. Establish rapport and provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material). Maintain and approve quality standards. Set up a correct description of all inventory items and add new inventory to the system as needed. Learn new procedures and product information as required. Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts. Available to work scheduled and unscheduled overtime as requested (including on-call). Take reasonable care for the safety and health of yourself and others. Report workplace hazards, injuries, or illnesses immediately. Perform other duties or projects as assigned. Education, Experience & Ability Requirements Any combination of requirements which provide the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work. Strong knowledge of PVF products, reasoning, analytical, math, and reading skills. Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated sales experience. Demonstrated competence in the use of computers and software applications. Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others. Willingness and ability to travel within and outside the region regularly. Valid Driver's License with the ability to meet the MRC Global vehicle policy. Additional Qualifications Must have the ability to provide documentation verifying legal work status. Ability to read and speak the English language proficiently in order to communicate with others; to understand and interpret safety instructions; and to respond to inquiries. Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines. Working Conditions For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $35k-51k yearly est. Auto-Apply 60d+ ago
  • BDC Agent / Call Center Representative

    Performance Toyota Fairfield

    Representative job in Fairfield, OH

    Job DescriptionDescription: About Us: Performance Toyota Fairfield is a 15-Time President's Award Winner, recognized for outstanding customer service and guest satisfaction. We believe diversity of thought, background, and experience drives innovation and success. Join us as we shape the future of our industry! The Opportunity: Performance Toyota Fairfield is hiring for Full-Time BDC Agent positions with flexible schedules. If you wake up each morning with a smile and enjoy communicating via phone, email, instant messaging, or social media, this opportunity is perfect for you! Compensation and Hours: $15.00 Per Hr. + Commission! Flexible Hours Available, (Mornings, Afternoons, Evenings, and Weekends) 40-hour work schedule Bi-lingual Is a Plus But Not Required What We Offer: Paid PTO time off 401k retirement plans with generous company match Medical insurance HSA and FSA plans Dental care Vision coverage Short- and long-term disability Life insurance Critical illness insurance Hospital indemnity insurance Accident insurance Grief counseling Living will preparation Generous employee discounts on vehicles, parts, and services Requirements: Responsibilities: Provide customer assistance via phone, email, and chat. Convert customer inquiries into appointments. Maintain knowledge of inventory and services. Follow up on leads and nurture customer relationships. Document customer interactions in CRM. Collaborate with team to achieve departmental goals. Qualifications: High school diploma or equivalent, but not required. Customer service experience preferred. Excellent verbal and written communication skills. Detail-oriented with strong organizational skills. Proficient in computer systems and software. Motivated team player in fast-paced environment. Valid driver's license with clean driving record. Performance Toyota Fairfield is a drug-free workplace. If you're interested in delivering quality customer service and working with a team committed to high standards, we encourage you to apply for the BDC Agent position at Performance Toyota Fairfield .
    $15 hourly 13d ago

Learn more about representative jobs

How much does a representative earn in Covington, KY?

The average representative in Covington, KY earns between $22,000 and $57,000 annually. This compares to the national average representative range of $23,000 to $55,000.

Average representative salary in Covington, KY

$36,000

What are the biggest employers of Representatives in Covington, KY?

The biggest employers of Representatives in Covington, KY are:
  1. Molina Healthcare
  2. Murphy Tractor & Equipment Co.
  3. RHWM020
  4. ADT
  5. Averhealth
  6. Cincinnati Children's Hospital Medical Center
  7. ADT Security Services
  8. Safran
  9. Moby-Consulting
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