Customer Relations Representative - State Farm Agent Team Member
Brant Blessing-State Farm Agent
Representative job in Zephyrhills, FL
Benefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Brant Blessing - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Bilingual a plus.
$28k-38k yearly est. 8d ago
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Customer Service Representative
Atkore 4.3
Representative job in Tampa, FL
Who we are:
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment.
This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL.
What you'll do:
Processing orders, quotes, credits, returns applications and other requests
Communicating directly with customers or sales representatives either by telephone, electronically, or face to face
Obtaining and evaluate all relevant information to handle inquiries and complaints promptly
Answering basic technical inquiries
Directing advanced technical requests and other unresolved issues to the appropriate resource
Managing customer accounts
Promptly responding and assisting customers with damaged shipments and/or mis-shipments
Keeping good records of customer interactions and transactions
Communicating and coordinating with internal departments and outside vendors
Monitoring product stocking levels and inventory turns
Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization
Performing other related duties as assigned
What you'll bring:
High School diploma or equivalent
Minimum two years business experience in a manufacturing or electrical customer service environment preferred
Computer literacy and experience with Windows, Excel, Word, and Outlook
Ability to manage a variety of concurrent tasks in a fast-paced work environment
Time management, planning, and organizational skills
Effective decision making and problem solving abilities
Excellent interpersonal and communications skills
Strong initiative and adaptable to change
Must be able to thrive in a team environment
All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability.
Within 3 months you'll:
Complete Atkore's onboarding and immersion program.
Gain an understanding of how your role ties into Atkore's mission and strategic plan.
Perform basic order inquiry, entry, and order follow-up activities.
Within 6 months you'll:
Handle an assigned territory independently from PO receipt to invoicing.
Work towards meeting or exceeding the departments daily KPI metrics.
Audit shipments for on time delivery and reconcile inventory and pricing discrepancies.
Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader!
As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.
Benefits available include:
Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Paid Time Off
Paid holidays
Any leave required under federal, state, or local law
Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
$40.6k-55.9k yearly 8d ago
Customer Experience Representative
RFID Hotel
Representative job in Tampa, FL
RFID Hotel, a division of Avery Products Corporation is looking for a Customer Experience Representative. You will engage with customers and teammates via phone and email to provide a seamless customer experience throughout the order process, strengthening customer relationships. The ideal candidate should be confident working independently as well as comfortable working with a growing team.
WHAT WE OFFER
Competitive pay - $20.00 - $22.00/hour based on knowledge, skills and relevant experience + Quarterly Bonus potential
Dynamic, energetic work environment with an exceptional talented workforce.
Great comprehensive benefits including Medical, Dental, Vision, Short-Term and Long-Term Disability, Company provided & paid life insurance
Excellent 401K Retirement Plan with generous company match.
Work life balance, 12 company paid holidays, paid vacation and paid sick time
WHAT YOU WILL BE DOING
Provide professional front-line email and phone communication to customers for service-related inquiries and complaints
Data entry and maintenance in Netsuite ERP system including order processing, communications logging, and contact updates
Work closely with other departments to ensure a smooth customer experience
Gather customer feedback, reporting and escalating product or service issues
Organize and prioritize multiple concurrent tasks while remaining highly responsive to customer and team needs
Take ownership of assigned tasks and seek opportunity to engage with customers and provide meaningful value throughout the stages of the customer journey
WHAT YOU NEED TO SUCCEED
Excellent professional verbal and written communication skills
Proven passion for providing a stellar customer service experience
Strong attention to detail
Proactive communication and pre-emptive problem solving
High school diploma or equivalent minimally required
Experience working in professional services or sales team settings
Working on-premises during normal business hours Mon-Fri 9am-6pm
ABOUT US
As the largest and most-trusted supplier of RFID key cards and credentials for hotels, RFID Hotel leads uniquely at the intersection of technology and meaningful change by providing the best quality products and the highest level of customer service. With thousands of hospitality customers across the globe and millions of products in circulation, our vision is to cultivate an ecosystem of operational efficiency that enables the best experiences. Just like our customers, we are change-agents who are passionate about making a positive difference in the lives of those we serve, and we're inspired by the opportunity to help them deliver desired outcomes.
RFID Hotel operates within the Avery North America Division of CCL Industries, a world leader in specialty label packaging solutions for global corporations, small business and consumers. Our offices are located in Tampa, FL.”
All offers of employment are based on the successful completion of a pre-employment background check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
Thank you for your interest and considering this opportunity! Please send resume when responding.
$20-22 hourly 5d ago
Administrative Representative
Beryl Project Engineering
Representative job in Tampa, FL
Beryl Project Engineering is seeking a reliable, detail-oriented Administrative Representative to support our busy engineering and inspection office. This role focuses on answering calls, scheduling inspections, managing internal and external communication, and ensuring accurate data entry for our clients and internal teams. The ideal candidate excels in fast-paced environments while maintaining professionalism and strong organizational skills.
Responsibilities & Duties
Client Communication & Scheduling:
Answer inbound phone calls promptly and professionally.
Make outbound calls to schedule inspections or gather required information.
Respond to client emails with accuracy and timely follow-up.
Manage internal and external communication across departments and clients.
Schedule inspections based on type, location, and inspector availability using company systems.
Follow internal scripts and checklists to collect all required details.
Administrative Support:
Enter inspection and client information accurately into internal systems.
Download permits, research property records, and attach required documents.
Assist with daily administrative duties, routing information, and digital file organization.
Monitor communication channels to ensure tasks are completed.
Support multiple departments with administrative tasks.
Documentation, Quality & Issue Resolution:
Assist with preparing and reviewing reports, forms, or internal documentation.
Maintain confidentiality of client and company information.
Resolve issues when necessary, following company policies and procedures.
Escalate concerns or unique situations when appropriate.
Additional Tasks:
Adapt to new processes as the company grows.
Perform other administrative duties assigned by management.
Education & Experience Requirements
High school diploma or equivalent required.
Minimum 3 years of administrative experience in a professional office environment.
Experience in engineering, construction, real estate, or permitting is a plus.
Strong verbal and written communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in Google Suite (Gmail, Drive, Sheets, Docs), Adobe, and general office software.
Strong attention to detail, organization, and follow-through.
$25k-40k yearly est. 8d ago
Bilingual Medicaid Customer Service Representative
Leeds Professional Resources 4.3
Representative job in Tampa, FL
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
$20k-29k yearly est. 3d ago
Customer Service Representative
Alphabe Insight Inc.
Representative job in Tampa, FL
About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Introduction:
Be the friendly face that creates positive experiences. As a Customer Service Representative, you'll help ensure customers feel welcomed, supported, and valued.
Responsibilities:
Interact with customers in a professional and friendly manner.
Provide clear information and assistance during interactions.
Maintain high standards of customer experience.
Support team objectives through collaboration.
Help resolve general inquiries with patience and care.
What We Offer:
Full training and ongoing coaching.
Advancement opportunities.
Performance incentives and recognition.
A supportive and energetic team culture.
Apply today and build valuable customer experience skills!
Qualifications
Service-oriented and approachable.
Strong communication skills.
Reliable and motivated.
Comfortable in people-facing environments.
Additional Information
Competitive salary
Growth opportunities within the company
Skill development and hands-on training
Supportive and professional work environment
Consistent schedule and stable full-time position
$24k-32k yearly est. 8d ago
Customer Service Representative - State Farm Agent Team Member
Ayinde Matthews-State Farm Agent
Representative job in Spring Hill, FL
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
We are seeking a Spanish-speaking, motivated and career-oriented professional to join our team at Ayinde Matthews State Farm, located in Spring Hill, FL. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products, including Auto, Home, Business, and Life Insurance. We are particularly interested in candidates who are fluent in Spanish, as we value the ability to effectively communicate with our Spanish-speaking customers and provide them with exceptional service in their native language.
Responsibilities:
• Provide prompt, accurate, and friendly customer service in both English and Spanish. This includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Utilize a customer-focused, needs-based review process to educate customers about insurance options and help them make informed decisions.
• Maintain a strong work ethic with total commitment to success each and every day.
As an Agent Team Member, you will receive:
• Hourly pay plus commission/bonus
• Health benefits (Medical, Dental, and Vision) with a 401(k) match
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within the agency
Requirements:
• Excellent communication skills in both English and Spanish -written, verbal, and listening
• Self-motivated (able to follow direction)
• Detail- oriented
• Proactive in problem-solving
• Dedicated customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer from diverse cultural and linguistic backgrounds
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
Bilingual Advantage:
As a Spanish-speaking agent, you will have competitive edge in our community, where many customers prefer to communicate in Spanish. Your ability to provide exceptional service in both English and Spanish will enable you to build strong relationships with a broader range of customers and drive business growth.
Next Steps:
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Tampa, Florida
**To proceed with your application, you must be at least 18 years of age.**
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**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.
**Responsibilities:**
+ Identifies client needs and recommends solutions when fraud has been identified
+ Records data captured during client interactions accurately
+ Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
+ Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
+ Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls
**Required Qualifications:**
+ Proficient in both English and Spanish
+ 1+ years of customer/client service experience, including experience handling difficult client situations
+ Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives
+ Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
+ Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
+ Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
+ Communicates effectively and confidently with all clients to make their financial lives better
+ Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections
+ Comfortable receiving ongoing performance feedback and coaching
+ Ability to learn and adapt to new information and technology platforms
+ Minimum of an intermediate level of proficiency with computers and current technology
**Desired Qualifications:**
+ 1+ years of experience in the banking/financial industry
+ 2+ years of experience working in a client service capacity
**Skills:**
+ Conflict Management
+ Customer and Client Focus
+ Decision Making
+ Fraud Management
+ Oral Communications
+ Active Listening
+ Attention to Detail
+ Data Collection and Entry
+ Issue Management
+ Problem Solving
+ Adaptability
+ Collaboration
+ Critical Thinking
+ Influence
**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent
**Shift:**
2nd shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$36k-57k yearly est. 8d ago
Customer Service Rep
Belfor Property Restoration-Belfor USA Group, Inc. 4.3
Representative job in Tampa, FL
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Qualified candidates will be genuinely excite Customer Service, Operations, Service, Retail, Customer
$21k-30k yearly est. 3d ago
Outside Sales Representative
Sesco Cement Corp
Representative job in Tampa, FL
SESCO Cement is a subsidiary of an international, diversified group of companies with revenues of $2.3 billion, and is a distributor of building materials. With a growing footprint of satellite locations and distribution partners across the U.S., they continue to expand their reach and realize their vision of bringing construction to an era of brighter possibilities, with a focus on providing customers with superior products to help them build and manufacture high-quality merchandise. Being an Equal Opportunity Employer, we strive to create a culture of community where anyone can reach their highest potential.
SESCO Cement Outside Sales Representatives, serve as the primary contact for our customers from orders to deliveries. Looking for high-energy, dedicated, technical minded, and team-oriented people who can help us meet our exciting growth objectives in the Houston area with a heavy emphasis on prospecting, relationship development and value-based selling.
Key Roles and Responsibilities:
Make personal sales calls at customer sites on a regular basis.
Seek out prospective customers/business opportunities with new and existing customers.
Establish and maintain customer relationships in order to grow profitable sales.
Stay current on existing and emerging products and technologies.
Introduce and demonstrate new products to assigned accounts.
Follow-up on all generated quotations to assure that the customer is being serviced and to document the outcome of the proposed solution.
Generate profitable sales orders.
Report competitive conditions and feedback from customers to management.
Maintain ethical, cooperative manufacturer relationships consistent with company image and company/branch goals in the marketplace.
Cooperate with qualified suppliers to secure mutual business through joint calls.
Attend product training meetings to develop superior product knowledge to handle
Develop an effective and productive working relationship with Inside Sales Associates and support personnel
Execute sales efforts in an ethical and professional manner, assuring a favorable impression of self and the company.
Prepare marketing presentations and meet with clients in order to train their sales department on how to sell our product
Maintain a professional/working image in self and work environment
Complete sales call and expense reports on a timely basis in accordance with company policy.
Fulfill customer needs for current literature, catalogs, product pricing, etc. Assists with problem solving, warranties, collections as needed.
Implement a sales plan to support sales and profitability goals.
Inform customers of all relevant company policies/procedures and initiatives. Reporting customer comments to management.
Perform other duties as instructed or required to successfully complete the job
Knowledge, Skills and Abilities:
Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications.
Demonstrated time management and organizational skills.
Demonstrated ability to communicate clearly and concisely in written and verbal formats, including sales presentations, demonstrated capability to develop strong interpersonal working relationships and work in a team environment.
Strong customer service orientation.
A valid driver's license and proven safe driving record.
Bilingual a plus
Qualifications:
Bachelors or equivalent experience
2+ years of outside sales experience
Experience in the cement, building materials, or construction materials industry
Customer service skills a plus
Local to Florida area
Travelling within Florida
Excellent communication skills, oral and written
Microsoft Office experience required
Strong communication and interpersonal skills
Resourceful with a results-driven mindset
Strong problem-solving abilities
Valid driver's license and reliable transportation
A willingness to learn and adapt in a fast-paced environment
SESCO Cement is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
SESCO Cement is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, email Human Resources at ******************
$41k-63k yearly est. 2d ago
Dietary Patient Service Representative
Adventhealth 4.7
Representative job in Tampa, FL
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
3100 E FLETCHER AVE
City:
TAMPA
State:
Florida
Postal Code:
33613
Job Description:
Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.
Knowledge, Skills, and Abilities:
* Able to communicate in English [Required]
* Basic computer skills [Required]
Education:
* N/A
Field of Study:
* N/A
Work Experience:
1+ food service experience required in hospitality industry [Preferred]
Healthcare foodservice experience preferred [Preferred]
Previous customer service experience required [Required]
Previous experience with CBORD or another nutrition software program preferred [Required]
Additional Information:
* N/A
Licenses and Certifications:
* N/A
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - ****************************
Pay Range:
$15.31 - $24.49
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$15.3-24.5 hourly 2d ago
Contact Center Representative
Insight Global
Representative job in Tampa, FL
is not open to C2C*
Role: Contact Center Representative
Openings: 12
Pay: $20/hr.
Duration: 3-4 Month Contract - Potential Perm Conversion
Must Haves
1+ year of professional customer service experience
Bilingual in English and Spanish (able to speak fluently)
Strong communication skills (verbal and written) with the ability to explain complex information clearly
Proficiency in computer systems and data entry
Ability to handle high call volumes while maintaining accuracy and professionalism
Problem-solving and critical thinking skills to resolve member inquiries effectively
Ability to work flexible schedules, including evenings or weekends if required
Plusses
Experience working in a contact center environment (specifically in financial industry)
Knowledge of banking or credit union
Day-to-Day
Insight Global is seeking contact center representatives to support a local client. They will be providing over the phone support to members of the credit union in regards to a new mobile banking application. They will service around 50-55 calls a day. The support will include navigating the features in the mobile application and assisting with account access.
Schedule:
Training: 10 day (2 weeks) Monday-Friday 8-5
Business Hours: M-F 7am-8pm, sat 8-1pm (Must be flexible to work shifts within the normal business hours)
$20 hourly 3d ago
Front Office Representative (63125)
Atlanta Gastro
Representative job in Tampa, FL
GENERAL SUMMARY OF DUTIES: Responsible for assisting physicians and management with all clinical, clerical, and organizational tasks revolving around patient care. Coordinates patient check-in procedure, collects patient payments, and manages all information necessary for patient visit.
REPORTS TO: Clinic or Practice Manager
RESPONSIBILITIES
Duties include but are not limited to:
Greets patients and visitors in a prompt and helpful manner; provides instructions/directions as needed
Ensures patient information is complete and accurate; updates patient profiles and scans required documents in Greenway if necessary
Collects co-payments and outstanding balances
Manages patient monies collected and closes batches at end of day
Provides necessary release and HIPAA forms to patient for completion and signature
Informs clinical staff or other appropriate parties of patient arrivals
Generates fee tickets when patients arrive and assembles patient charts for next day visits
Ensures patient referrals are obtained as required by managed care plans
Monitors schedule and organizes patient flow for office appointments; communicates end of day no shows to the scheduling area
Maintains clean and orderly waiting area, coordinates patient movement, reports problems or irregularities to Practice Manager
Meets or exceeds quality and productivity standards as set by the Practice Manager
Answers emails and voicemails and returns patient calls in a timely and efficient manner
Completes requests for information from other UD staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
Participates in staff meetings as directed by the Practice Manager
Participates in marketing activities as directed by the Practice Manager
Cross trains and performs other Practice functions including phone triage, check-in/check-out, scheduling, pre-certification, or medical records as directed by the Practice Manager
Any other duties and/or special projects as assigned
REQUIRED EDUCATION, SKILLS, AND EXPERIENCE
High School Diploma or GED required; Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology experience preferred. Front Desk representative must be computer literate and able to operate Greenway and multiple Microsoft Practice applications.
ADDITIONAL SKILLS AND EXPERIENCE
Front Desk Representative must be able to:
Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
Displays a professional outgoing warm and helpful attitude
Possesses compassion for dealing with people who are ill and need help
Plan, prioritize, and complete multiple tasks as delegated by the Practice Manager
Work under pressure; assess, respond, and communicate issues in a timely manner
Communicate clearly with patients and coworkers through the telephone, email, and in-person
Interpret and apply clinical and non-clinical policies and procedures
PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS
Requires sitting and standing associated with a normal Practice environment; travel as business needs dictate.
DRUG FREE WORKPLACE
United Digestive is a drug free workplace. All offers of employment are contingent upon passing a pre-employment drug screening.
EQUAL OPPORTUNITY EMPLOYER
United Digestive is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, gender, color, or national origin in its employment practices.
$21k-33k yearly est. 8d ago
Outside Sales Representative
Enhanced Payment Systems
Representative job in Tampa, FL
Are you eager for upfront commissions plus ongoing monthly residual payments while going out on 2-3 pre-set appointments every day? This is an exceptional opportunity with Enhanced Payment Systems, a BBB "A+" rated leader in the fast paced merchant processing industry! Experience tremendous growth as you build your personal base of clients and then your own sales team! We provide a step by step area growth plan, world class marketing support, experienced analysts, positive, dynamic sales coaching and powerful word tracks to unlock your closing power! Our proven sales process, the best commissions on top of monthly residuals combined with your awesome talent, limitless enthusiasm and boundless energy all add up to big $$$ now and a monthly passive income stream. You must have a reliable vehicle, a smartphone with a data plan, a laptop or tablet and internet access. Specific experience not required but sales experience is a plus. Must love meeting new people on a daily basis and helping them succeed! If you want to earn great pay while having fun working for a company you can grow with you have found it and more!
Responsibilities Include:
• Establishing a network of trusted relationships with local business owners
• Attend all pre-set appointments and use our proven methods and sales techniques
• Meet 10 - 15 new businesses daily
• Following up with all prospects to finalize deals
• Asking for referrals from clients, friends, or family
• Full time (40 hours a week)
Enjoy the freedom of managing your own schedule weekly Your resources will include:
• Sales Support Team
• Unlimited Territory
• Proven Sales Method
• Best Rate Guarantee
• Lifetime Fixed Rates
• Meet or Beat Any Competitive Offers
• Industry Best Equipment
• Business Funding Programs
• Award Winning Customer Service
• EPS is A+ Rated by the BBB!
Pay: With every deal you close you earn big commissions, your residual income grows, you save a business owner money monthly, and frequently receive generous discounts everywhere you do business. Each time you close a deal and sign a business it's typically worth $400 - $600. Average reps close 3-4 deals a week. Above average reps close 1-2 deals a day. After one month you will begin to receive residual income based on the monthly volume processed by the accounts in your portfolio. Build your portfolio and watch your income grow! Anyone who commits to this job wholeheartedly will earn $75,000 - $125,000 their first year, and after 3 - 5 years your average residual income would average $10,000 - $15,000 monthly! • This position is 100% Commission.
$75k-125k yearly 60d+ ago
Customer Service Representative
Prokatchers LLC
Representative job in Tampa, FL
Prior contact center experience and inbound phone calls case management. Calls can be related to pay inquires, LOA, etc
Use of case management software and call management software preferred. They use ServiceNow for Case Management.
Answer and field all types of calls that come in - provide assistance and/or direction.
Provide One HR expertise and support to the HR community and employees
$24k-32k yearly est. 2d ago
Dental Sales Representative -Flex Time
Promoveo Health 3.0
Representative job in Saint Cloud, FL
Flex Time Dental Sales - Pharmaceutical Sales
We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales.
Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful
marketing materials that we deploy via the iPad.
Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position
Sell and detail products directly to dental professionals Dentists and Hygienists).
Call on at least 8 dental offices each day and see the entire office.
Deliver 12 or more face to face presentations/day to targeted dentists and hygienists.
Conduct lunch and learn sessions with at least one office per day
Conduct dental products presentations with a company iPad.
Requirements of the Dental Sales - Pharmaceutical Sales position
Job Requirements
Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene
2+ years of sales success in Dental or Pharmaceutical Sales
Ability to work on a flex time (13 days/month) basis
Documented sales success
Relationships with dentists in the local market.
Compensation
The starting annual salary for this position is $30,000.00
Annual performance bonus of $5000.
Auto Allowance
Company Paid Storage Area
Company Paid Iphone and iPad
Job Type: Part-time
Seniority Level
Entry level
Industry
Pharmaceuticals
Employment Type
Part-time
Job Functions
Business DevelopmentSales
$30k yearly 4d ago
Call Center Representative
Midflorida Credit Union 4.1
Representative job in Winter Haven, FL
Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members. There are many reasons to work for MIDFLORIDA, which is probably why we we're voted one of Florida Trend's "Best Places to Work." MIDFLORIDA offers a positive team culture, an open-door management style, stability, competitive benefits, and a career path with a growing, successful company! Join us in our mission to improve the financial well-being of our members!
Call Center Representatives perform the following functions:
Provide excellent service by answering questions and fulfilling requests via phone and email in a timely and accurate manner.
Improve the financial well-being of our members by offering products and services to save time and money.
Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
Perform member maintenance as required.
Deliver problem solving solutions and perform research as needed.
Provide technical solutions in support of MIDFLORIDA's electronic services.
Accountable for meeting productivity, quality, and sales goals.
Professional and efficient communications with all departments promoting synergy.
Exhibit a high degree of integrity, trustworthiness, and professionalism always.
Exude a positive and professional attitude with members and partners consistently.
Develop a strong understanding of customer facing technology with the ability to discuss with and enroll members in self-service options.
Proactively identify ways to improve employee and member experiences.
Perform other duties as assigned.
Qualifications
Qualified candidates will possess:
Possess excellent customer service skills along with strong verbal and written communications skills.
Must have a strong desire to help people.
Proficient in the use of computers, the internet and Microsoft Office.
Flexibility, resilience, and the ability to multi-task while assisting members.
Time management, organization, and problem-solving abilities.
A history of meeting or exceeding sales expectations.
Availability to work any shift between the operating hours of 7:00 AM - 8:00 PM Monday through Saturday.
A High School Diploma or equivalent is required.
Previous call center experience preferred.
Bilingual (English and Spanish) candidates are encouraged to apply.
MIDFLORIDA Perks:
Stability
Opportunity for growth
Paid time off and Paid Holidays
Tuition assistance after 6 months of service
401K Plan with Employer Matching
Health, Dental, and Vision Insurance - Generous and affordable plans for employee and family
Employee Assistance Program- No waiting period to access benefit.
Salary and Bonuses - Bonus programs and annual appraisals with salary increase opportunities.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Title: Call Center Representative - Medical Reports to: Call Center Supervisor FLSA Status: Non-Exempt Personnel Supervised: None Under the direct supervision of the Call Center Supervisor, incumbent is responsible for scheduling Medical and/or Dental and/or Optometry appointments.
MINIMAL QUALIFICATIONS:
* Education: High School Graduate or GED
* Experience: 18 months scheduling appointments in an office environment or Call Center experience. Bilingual: English/Spanish required.
* Skills: Self-starter. Detail oriented. Computer literate. Type 40 wpm.
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
* Schedule medical, dental and optometry appointments by phone.
* Collect patient demographic and insurance information.
* Cancel and reschedule medical, dental and optometry appointments
* Understand and apply CFHC scheduling template.
* Transfer calls appropriately
* Work provider follow-up requests on outbound calls
* Must be available from 7 am until 6 pm
BENEFITS:
Competitive Salary
Federal Student Loan Forgiveness:
PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven
Excellent medical, dental, vision, and pharmacy benefits
Employer Paid Long-Term Disability Insurance
Employer Paid Life Insurance equivalent to 1x your annual salary
Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available
Malpractice Insurance
Paid Time Off (PTO) - 4.4 weeks per year pro-rated
Holidays (9.5 paid holidays per year)
Paid Birthday Holiday
CME Reimbursement
401k Retirement Plan after 1 year of service (w/matching contributions)
Staff productivity is recognized and rewarded
PHYSICAL REQUIREMENTS:
* Requires 80% or more spent standing/sitting.
* Independently mobile
* Lifting and/or transporting up to 20lbs.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
$25k-31k yearly est. 12d ago
Call Center Representative
Cellular Sales 4.5
Representative job in Riverview, FL
Cellular Sales Call Center Representative Customer Service | Business Development Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of WorkThis is a full-time position.
TravelNo travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key)
Essentials
* Positive attitude
* High school diploma or equivalent; college degree preferred
* Minimum two years of related work experience
* Effective communication skills
* Interest and understanding of technology products and services
* Business ownership mentality
Compensation
* The highest in the wireless industry
How much does a representative earn in Lakeland, FL?
The average representative in Lakeland, FL earns between $20,000 and $50,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Lakeland, FL
$31,000
What are the biggest employers of Representatives in Lakeland, FL?
The biggest employers of Representatives in Lakeland, FL are: