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  • Client Retention Representative - Cincinnati, OH

    Universal Energy Solutions 3.5company rating

    Representative job in Cincinnati, OH

    Job Description Universal Energy Solutions is excited to announce an Immediate Hire opening for a Client Retention Representative in Dayton, OH. We are looking for proactive and motivated individuals to join our dynamic team. In this role, you will play a key part in ensuring that our clients receive unparalleled service and support for their sustainable energy needs. Your primary responsibility will be to engage with existing and potential sales customers, addressing their needs, resolving concerns, and showcasing the benefits of our services. Your role will be vital in fostering customer loyalty and promoting long-term engagement with our brand. Responsibilities Proactively reach out to clients to gauge satisfaction and collect feedback on our offerings. Manage interactions with current and new sales customers effectively. Address inquiries and complaints promptly and professionally to ensure resolution. Design personalized retention strategies that encourage client renewals and upgrades. Collaborate with internal teams to provide actionable client feedback and advocate for customer needs. Analyze client data and retention metrics to identify trends and propose improvements. Engage in the development and implementation of customer loyalty programs. Stay updated on industry trends and best practices in customer retention. Requirements Exceptional communication and relationship-building skills. Strong analytical abilities to interpret client data and feedback. A problem-solving mindset and dedication to delivering outstanding customer experiences. Capability to work independently as well as collaboratively in a team environment. Innovative thinking for developing effective client retention strategies. Availability for immediate hire Benefits Rapid advancement opportunities Professional sales training curriculum Paid Training Weekly Pay
    $48k-56k yearly est. 26d ago
  • Call Center Representative

    Collabera 4.5company rating

    Representative job in Mason, OH

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description GENERAL FUNCTION: Provide exceptional customer service and support to EyeMed Members, Providers (DONL's and panel participants) and Store Divisions (Lenscrafters; Pearle; etc.) MAJOR DUTIES AND RESPONSIBILITIES: • Provide member service support, over the phone, in a timely, consistent and courteous manner to EyeMed members and providers • Assist EyeMed members by answering benefit questions, eligibility, web registration, authorizations, provider location inquiries, and claims details • Interface with providers to verify member eligibility and authorize services • Review claims details, research payment issues, investigate provider network details • Use system tools as appropriate to escalate issues between the various functional areas within EyeMed • Must meet Customer Care Center productivity and quality goals COMMUNICATIONS WITH OTHERS: • INTERNAL - Call Center associates and other EyeMed functional areas • EXTERNAL - Members/Providers Qualifications SKILLS & QUALIFICATIONS: • Excellent verbal and written communication skills • Excellent telephone skills • Excellent active listening and comprehension skills • Ability to demonstrate empathy to the caller's situation • Ability to provide exceptional customer service • Exhibit resourcefulness in resolving problem situations • Manage time and multiple tasks effectively EXPERIENCE: • Call Center experience preferred • 1 - 2 years of experience in a professional business environment preferred • Knowledge of vision benefits and/or insurance industry a plus EDUCATION: • High School diploma required • College or University degree (preferred ) Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-33k yearly est. 60d+ ago
  • Customer Sales & Serv Rep

    FCX Performance 4.1company rating

    Representative job in Cincinnati, OH

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI - SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $31k-39k yearly est. Auto-Apply 19d ago
  • Call Center Representative

    American Health Associates, Inc. 4.0company rating

    Representative job in Cincinnati, OH

    AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry. THE ROLE: CALL CENTER REPRESENTATIVE RESPONSIBILITIES: · Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone; · Enter data into a specialized computer system; · Dispatch AHA's Mobile Phlebotomists and Couriers; · Track specimen collection and reporting; · Trouble shoot missing, incomplete, and incorrect orders; · Must have the ability to interact effectively and professionally with clients and coworkers always; · Exceptional Customer Service skills, a must. Requirements QUALIFICATIONS: High School diploma 1-year of customer service experience in healthcare, preferred. Detail oriented with ability to multi-task daily. Knowledge of lab test orders; solid understanding of the importance of critical results. Excellent customer service and telephone etiquette skills required. Effective verbal and written communications, especially listening skills. 10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy. Advanced computer skills. Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment. Ensure patient privacy, confidentiality, and HIPAA are upheld always. "Team Player" mindset a must! AHA's Client Services department is open 24/7/365; we look for candidates who are available to work the established schedules and rotating holidays. AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER!
    $24k-31k yearly est. 36d ago
  • Clinical Respiratory Sales Representative

    Viemed Healthcare Staffing 3.8company rating

    Representative job in Dayton, OH

    Job Title: Respiratory Sales Representative Are you a dynamic sales professional with robust relationships within hospital networks and a commitment to enhancing patient outcomes through innovative respiratory solutions? VieMed, a leader in respiratory care, is seeking a highly motivated Respiratory Sales Representative to join our expanding team. This primarily field-based role involves extensive local travel (80%+), offering a rewarding opportunity to influence respiratory disease management and contribute to patient well-being. Key Responsibilities: Leverage and expand existing relationships with Pulmonologists, Hospitalists, Case Managers, Critical Care Physicians, and other healthcare referral sources to increase patient referrals. Promote VieMed's comprehensive home ventilation and disease management programs through targeted clinical presentations, educational sessions, and collaborative partnerships with healthcare providers. Develop and implement strategic sales plans to achieve and surpass territory growth objectives. Collaborate with internal teams, including Respiratory Therapists and operations, to ensure smooth patient transitions from hospital to home care settings. Maintain detailed and accurate records of account activity, referral pipelines, sales metrics, and clinical interactions in CRM systems. Demonstrate proactive engagement, professionalism, and resilience in a fast-paced healthcare sales environment. Qualifications & Experience: Proven established relationships with Pulmonologists, Hospitalists, Case Managers, or Respiratory Therapy departments (required). Hands-on experience with Mechanical Ventilation and Non-Invasive Ventilation (NIV) (required). Demonstrated ability to navigate hospital environments, influence clinical decision-makers, and facilitate referral growth. Minimum of 2 years of successful healthcare sales experience, preferably within respiratory therapy, durable medical equipment (DME), long-term acute care hospitals (LTACH), or critical care settings. Formal sales training and/or clinical experience strongly preferred. Excellent interpersonal, presentation, and organizational skills. Valid driver's license and reliable transportation, with willingness to travel extensively within the assigned territory. What We Offer: Competitive base salary complemented by uncapped commissions, enabling high earning potential. Comprehensive benefits package including medical, dental, vision, 401(k), and life insurance. Perks such as car and cell phone allowances, fuel reimbursement, and marketing support. Robust onboarding, training, and mentorship programs to facilitate your professional development. Opportunities for career advancement within a rapidly growing national organization. About VieMed: At VieMed, our mission is to transform respiratory care for the most vulnerable patients at home. By combining advanced technology with clinical expertise, we help patients breathe easier and live healthier lives. Our innovative Disease Management Program has positioned us as the leading independent respiratory ventilation provider in the United States, renowned for delivering superior patient outcomes and reducing readmission rates. Join a passionate team committed to clinical excellence, innovation, and growth. If you are driven to make a meaningful difference in respiratory patient care, we welcome your application. Equal Opportunity Employer: VieMed is an Equal Opportunity Employer and supports protected veterans, individuals with disabilities, and all qualified applicants. Note: All candidate applications will be carefully reviewed to ensure alignment with the qualifications and responsibilities outlined.
    $38k-48k yearly est. 60d+ ago
  • Customer Sales & Serv Rep

    DTS Fluid Power 3.6company rating

    Representative job in Blue Ash, OH

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI - SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $33k-44k yearly est. Auto-Apply 21d ago
  • Customer Experience Representatives - Kenwood Dealer Group Headquarters

    Kenwood Dealer Group

    Representative job in Mason, OH

    Jumpstart Your Career with Kenwood Dealer Group! Now Hiring: Full-Time Customer Experience Representatives 4780 Socialville-Foster Rd., Mason, OH 45040 (Conveniently located near Mason-Montgomery Rd.) Looking for a job that fits your schedule and helps build your future? Join a team that values your voice, supports your growth, and makes every day a little more exciting. What You ll Do Answer and route incoming calls for our 16 dealership locations Deliver friendly, professional customer service Stay calm, cool, and helpful even during challenging calls Work in a casual, supportive, team-focused call center environment No experience? No problem we train you! Whether you re starting out or ready for a change, this role is an excellent opportunity to gain real-world experience and build strong customer service skills. Work Schedule Monday Thursday: 10:30 AM 7:00 PM Saturday: 10:00 AM 6:00 PM What You Bring Clear, confident communication A positive, team-oriented attitude Basic computer skills The ability to multitask and maintain professionalism Must be 18+ and able to pass a background check Perks & Benefits Medical, dental, and vision insurance (full-time) Paid time off and holidays 401(k) plan Employee discounts on vehicles, services, and more A supportive team invested in your growth and success Ready to Apply? Submit your application online or contact Carleesha Davis at ************. Join Kenwood Dealer Group and take your first step toward a rewarding, long-term career. We can t wait to meet you! Equal Opportunity Employer
    $31k-49k yearly est. 26d ago
  • Call Center Representative

    Performance Kings Honda

    Representative job in Cincinnati, OH

    Job DescriptionDescription: Performance Kings Honda is seeking professional, friendly, and customer-focused BDC Agents (Business Development Center Agents) or Call Center Representatives to join our award-winning team! We proudly set the standard for automotive excellence with: Top Volume Honda Dealer in Cincinnati - 12 consecutive years 5× President's Award Recipient 4× Master's Circle Award Winner Our commitment to customer care and community involvement has made us one of the most trusted and successful Honda dealerships in the region. Now we're looking for motivated individuals who share our passion for delivering exceptional service Compensation & Schedule $16.00 - $19.00 per hour + bonuses Flexible hours available (mornings, afternoons, evenings, weekends) 40-hour workweek Bi-lingual candidates are encouraged to apply (not required) What We Offer Paid time off 401(k) retirement plan with generous company match Medical insurance HSA and/or FSA options Dental and vision coverage Short- and long-term disability Life insurance Employee discounts on vehicles, parts, and services Comprehensive training and ongoing development Growth opportunities within a thriving, high-performing organization A positive, team-oriented environment that values innovation and customer care Requirements: Position Overview: As a BDC Agent / Call Center Representative, you will be the first point of contact for our customers. Your role includes answering internet leads, making outbound follow-ups, scheduling appointments, and providing accurate information about our products and services. You will play a key part in enhancing customer satisfaction and creating lasting relationships. Responsibilities Assist customers with questions about vehicle availability, services, and appointments Make outbound calls to follow up with leads and scheduled appointments Convert inquiries into confirmed appointments and sales Maintain accurate records of all customer interactions in our CRM Collaborate with sales team to ensure seamless customer experience Maintain dealership service and inventory knowledge Offer vehicle values to service appointments daily Qualifications High school diploma or equivalent (additional education or customer service experience preferred) Previous customer service or call center experience is a plus Coachable and take direction Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to multitask in a fast-paced environment Comfortable using computers and CRM systems Join Our Award-Winning Team! If you are passionate about delivering exceptional customer service and want to grow with a dealership that values excellence, apply today to join Performance Kings Honda as a BDC Agent. Be part of a team that continues to set the benchmark in the automotive industry!
    $16-19 hourly 30d ago
  • B2B Billing & Collections Specialist

    Cort 4.1company rating

    Representative job in Olde West Chester, OH

    CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. **Schedule:** Monday-Friday 8am to 4:30pm **What We Offer** + Hourly pay rate; weekly pay; paid training; 40 hours/week + Promote from within culture + Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date + 401(k) retirement plan with company match + Paid vacation, sick days, and holidays + Company-paid disability and life insurance + Tuition reimbursement + Employee discounts and perks **Responsibilities** + Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. + Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. + Determine proper payment allocation as required or requested by A/R processing personnel. + Resolve short payment discrepancies that customers claim when making payment. + Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. + Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. + Resolve and clear credit balance invoices before such invoices age 60 days. + Prepare monthly collection reports to be submitted to Management. **Qualifications** + 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. + Commercial collections experience is ideal. + High school diploma or equivalent. + Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. + Basic math and analytical skills + Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. + Ability to multi-task and prioritize while speaking with customer. + Demonstrates good active listening skills, telephone skills and professional email communication skills. + Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. + Must possess average keyboarding speed with a high level of accuracy. **About CORT** CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ******************** . **Working for CORT** For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
    $31k-38k yearly est. 34d ago
  • Customer Sales Representative

    Hartfelt Careers

    Representative job in Cincinnati, OH

    Are you a highly motivated individual who is looking for a career opportunity that offers unparalleled growth potential? If so, we have an exciting opportunity that you won't want to miss. We are currently seeking results-driven team members who can assist with the day-to-day administrative duties and operations related to our services and customers. As a key member of our sales and marketing teams, you will play a pivotal role in the growth and success of our organization. You will be tasked with identifying and capitalizing on new business opportunities, expanding our customer base, and building and nurturing relationships with potential clients. To succeed in this role, you must be a self-starter with excellent negotiation skills and a deep understanding of the logistics industry and market dynamics. You will need to proactively identify prospects, analyze market trends, and develop tailored strategies to maximize revenue growth. Additionally, you will be responsible for promoting our services to customers and carriers, negotiating rates for both parties, and managing shipments until delivery. If you are ready to take your career to the next level and make a significant impact on our organization, apply now and become a valued member of our team. Tasks will include: Answering and making Inbound and Outbound calls Negotiating rates with carriers and vendors Provide customer service and call routing internally within the Company Customer service to existing clientele during and after office hours. Help maintain the profitability of the business with preventive measures and maintaining proper margins Claims prevention and dispatching Assist in claims resolution and the collection of proper documentation. Organization and collection of carrier files and contracts Building loads and data entry Contract Administrator Prepare and enter into contracts with carriers on load by load basis Organization and collection of carrier files and contracts Document management. Rate confirmations, carrier packets, customer load tenders Trace and Track of over the road shipments Update check calls in the transportation management system Updating co-workers and other team members on all shipment statuses Document management. Rate confirmations, carrier packets, customer load tenders Trace and Track of over the road shipments Update check calls in the transportation management system Updating co-workers and other customer loyalty team members on all shipment statuses Provide continual feedback and advice to management on day-to-day operation The first chain of command in resolving carrier and customer grievances and complaints Identify and pursue new business opportunities to expand our customer base and generate revenue growth. Conduct market research and analysis to identify emerging trends, competitive landscapes, and potential target markets. Posting loads and formulating potential rate quotes Prospecting for new business via email, phone calls, and face-to-face meetings from time to time Additional tasks and responsibilities may be assigned from time to time. Preferred Skills: Strong communication skills, ability to multitask, works well as a team, interpersonal skills, negotiation skills, attention to detail, ambitious and enthusiastic attitude. Desired Work Experience: Transportation/Logistics industry experience TMS experience Physical Demands: Moderate noise (i.e. business office with computers, phones, and printers, light foot traffic). Ability to work in an open shared area Ability to sit/stand for an extended period of time. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Moderate noise (i.e. business office with computers, phones and printers, light foot traffic). Ability to work in an open shared area. Ability to sit/stand for an extended period. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Compensation package: Bonus opportunities Commission pay
    $29k-40k yearly est. 60d+ ago
  • Digital Sales Representative

    McCluskey Chevrolet 3.4company rating

    Representative job in Cincinnati, OH

    McCluskey Chevrolet is seeking a talented Digital Sales Representative to join our team in Cincinnati, OH. The ideal candidate will be responsible for driving online sales and building strong relationships with customers. This rewarding position offers a competitive compensation package. JOB TITLE: Digital Sale Representative REPORTS TO: Sale Manager LOCATION: Cincinnati, OH A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES: Responsible for selling a wide portfolio of automobiles to qualified customers across the Midwest markets. Make outbound calls to prospect for business and assist customers in the purchasing process Logging customer notes and following up on leads Follow-up with Sales Managers to record the results of sales opportunities Contact customers based on current marketing initiatives Work with the Finance manager to help the customer purchase various vehicle warranties and arrange financing on the vehicle WE'RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS: 1-2 years of relevant professional experience Proficient in MS Office and a phone system Excellent customer service experience High School Diploma or GED required Retail, Food Service, Realtor, Mobile Phone Sales, and Server candidates are encouraged to apply Current Ohio Salesperson License or ability to obtain one Valid Driver's License HERE'S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES): Medical, dental, and vision benefits Voluntary benefits available Car Demo Program Paid time off upon hire Paid company holidays 401(k) with employer match Growth potential Automotive discounts IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION: An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability, please contact our Human Resources department at ************. McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. #LI-Onsite
    $61k-77k yearly est. Auto-Apply 60d+ ago
  • BDC Agent / Call Center Representative

    Performance Toyota Fairfield

    Representative job in Fairfield, OH

    Full-time Description Performance Toyota Fairfield is on the hunt for dedicated, friendly, enthusiastic, and career-oriented professionals to hold the title of BDC Agent, also known as Call Center Representative. We are proud to be a 15-time recipient of the prestigious President's Award, highlighting our commitment to exceptional customer service and operational excellence. We strive to create a welcoming environment for our customers and employees alike, making us a leader in the automotive industry. Compensation and Hours: $15.00 Per Hr. + Commission! Flexible Hours Available, (Mornings, Afternoons, Evenings, and Weekends) 40-hour work schedule Bi-lingual Is a Plus But Not Required As a Business Development Center (BDC) Agent, where you're at the forefront of delivering exceptional customer service! As the first point of contact for our valued customers, you'll have the exciting opportunity to create positive and unforgettable experiences. Dive into a variety of engaging responsibilities, from responding to customer inquiries and scheduling appointments to following up on leads and enhancing customer satisfaction and loyalty. Get ready to make a real impact and be part of a vibrant community! What We Offer: Paid time off 401k retirement plans With Generous Company Match!! Medical insurance HSA and/or FSA plans Dental care Vision coverage Short- and long-term disability Life insurance Generous employee discounts on vehicles, parts, and services Requirements Responsibilities: Serve as the primary contact for customers via phone, email, and chat, providing assistance and information. Engage potential customers and convert inquiries into appointments for sales and service teams. Maintain knowledge of inventory and services to effectively answer customer questions. Follow up on leads and nurture customer relationships to drive future sales. Document customer interactions in our CRM for accurate reporting and follow-up. Collaborate with team members to achieve departmental goals and foster a positive team environment. Qualifications: High school diploma or equivalent; additional education or experience in customer service is preferred. Excellent communication skills, both verbal and written, with a strong ability to connect with customers. Detail-oriented with strong organizational skills to manage multiple inquiries simultaneously. Proficient in using computer systems and software applications. A team player who is motivated and eager to learn in a fast-paced environment. Possess a driver's license that has a driving record allowing you to drive cutomers and company vehicles. Performance Toyota Fairfield is a druG free workplace. If you are passionate about providing top-notch customer service and are excited to be part of a team that consistently achieves high standards, apply today to join Performance Toyota Fairfield as a BDC Agent! Together, we can continue to set the bar for excellence in the automotive industry.
    $15 hourly 60d+ ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Representative job in Dayton, OH

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Indianapolis area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $29k-40k yearly est. 60d+ ago
  • Veterinary Call Center Representative

    Petwow

    Representative job in Lakeside Park, KY

    Make an impact by joining our team and caring for the pets and people who love them! Over 30,000 pet owners in the Northern Kentucky - Greater Cincinnati area trust their pet's healthcare to PetWOW. Who We Are: PetWOW is a family-owned company started in 1971: we have two locations in Northern Kentucky and operate a fleet of mobile vehicles that perform house calls in the Greater Cincinnati area. We are passionate about our mission of strengthening people and pets by making pet care easy! We care about our team and their well-being, offering growth opportunities, flexible and fair scheduling rotations, team unity events, and frequent recognition and rewards based on performance. Description We are seeking a customer-centric and efficient Care Center Representative to join our veterinary team. As a Care Center Representative, you will be the first point of contact for our clients, providing assistance and support in scheduling appointments, answering questions, and resolving issues. This includes building and maintaining strong client relationships, helping pet parents understand the value of our services, and encouraging them to take advantage of the comprehensive care that PetWow provides. Your exceptional communication and customer service skills will ensure our clients receive the highest standard of care and service. Responsibilities · Treat clients in a friendly and professional manner. · Schedule appointments for clients and maintain accurate records in our database. · Provide guidance and support to clients concerning their pets' health concerns. · Serve as a liaison between clients and veterinarians, relaying messages and ensuring timely communication. · Handle client inquiries and complaints with empathy and professionalism. · Collaborate with the veterinary team to facilitate the smooth flow of appointments and procedures. · Provide knowledge to clients to ensure compliance with medical, grooming, and preventative needs. Requirements Requirements · Previous experience in a call center, customer service role, or sales preferred. · Excellent communication and interpersonal skills. · Ability to multitask and prioritize in a fast-paced environment. · Proficient in using computer systems and databases. · Ability to remain calm and composed under pressure. · Knowledge of veterinary practices, medical terminology, and/or sales is a plus. Benefits Free In-House Veterinary Services At cost third-party veterinary services and products Paid Vacation and Holidays Health Insurance Dental and Vision Insurance Short-Term and Long-Term Disability Retirement Uniform and Shoe Benefits Compensation and Benefits · $1500.00 onboarding signing bonus paid in three installments: · $500.00 on 1st paycheck/$500.00 upon completion of training/ $500.00 6 months post-training · $16.00 - $17.00 per hour
    $16-17 hourly Auto-Apply 60d+ ago
  • Buy Center Representative

    Tom Gill Chevrolet 4.0company rating

    Representative job in Florence, KY

    Tom Gill Chevrolet is located in Florence, Kentucky just 10 minutes from downtown Cincinnati and is proud to be the premier dealership in the area! Tom Gill Chevrolet is the largest volume Chevrolet dealership and largest volume used vehicle retailer in Northern Kentucky. Tom Gill Chevrolet prides itself on delivering a lifetime experience to both our customers and employees because we believe that retention is the best path to growth and development. We have been in business for over 25 years in the Cincinnati and Northern Kentucky marketplace and the owners are on-site just about everyday. This is a family run organization that is highly involved in the community as well. Currently we employ over 140 people and we are always looking for the best people to train and develop so we can continue to deliver an unparalleled customer experience. About the Position: The buy center representative position is focused on making sure that we are sourcing and purchasing vehicles for our used vehicle inventory. The buy center representative is focused on reaching out to individual sellers in order to make competitive offers on their vehicles and coordinate the sale of the vehicle to Tom Gill Chevrolet. This position has high customer interaction that is focused on making the process of selling a car easy, efficient and without all the hassle one has when they do it on their own. The buy center is one of our fastest growing departments and we are looking for the next great representative to join the team! Benefits: Paid Training Health Insurance 401K Match Vision Insurance Dental Insurance Opportunity to Grow & Advance Employee Purchase Discount Program Flexible Schedule RESPONSIBILITIES: Reach out to customers to inquire about purchasing their vehicles. Work as a liason with the customer in store to best assist them in selling their vehicle to Tom Gill Chevrolet. Work our sell only leads through consistent follow-up. Coordinate offer values with our vehicle evaluation team. Work in a team environment to help the buy team achieve it's monthly acquisition goals. NO PRIOR DEALERSHIP EXPERIENCE REQUIRED. REQUIREMENTS: Professionalism Accountability Integrity Dedication Driven and motivated to achieve results Excellent communication skills Strong desire to learn more and do more
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative

    Global Channel Management

    Representative job in Mason, OH

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications HOURS OF OPERATION: 9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday. Call Center Representative needs 1 year Call Center Representative requires: MS office Customer service Call center Call Center Representative duties; Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.- Understand other functional areas to assist caller with concerns- Assist supervisor/trainer with new hire on-the-job training. Specifications Additional Information $13/hr 6 months
    $13 hourly 60d+ ago
  • Data Entry - Warehouse

    Advantage Resourcing

    Representative job in Hebron, KY

    Operating an RF scanner and a computer keyboard Scanning/labeling individual packages of mail as they enter the warehouse Full-time, temp to hire Pay starting at $10.00/hour Qualifications COMPUTER KEYBOARD PROFICIENCY REQUIRED (keystroke test will be administered) High school diploma or GED required Must submit to a criminal background check and a drug test Overtime required during peak periods Additional Information All your information will be kept confidential according to EEO guidelines.
    $10 hourly 11h ago
  • Call Center Representative

    Syncrotist

    Representative job in Dayton, OH

    We're excited you're interested in starting your new journey at Syncrotist! We wanted to give you a little information about what we do and what the training structure will generally look like. Syncrotist provides support services for many of the prominent companies for in-home care in a rapidly growing market. With over 350 current home care office clients, we are the only company dedicated completely to partnering within this marketplace. Our communication specialist will act as a liaison and manage calls from caregivers, clients, family/friends of clients, insurance companies, and more to answer questions, and resolve any emerging problems that our customer accounts might face with accuracy but also focus on being empathic. All candidates will be provided with paid training. We offer both part-time and full-time positions. Due to our specialized focus on health care calls, our call center is not like most. We are the connection between the caller and the office, so it is up to us to precisely translate the phone call into an email form that will give the office accurate information so they can take over after the call. The overall structure of what we do is the same, however, each office may have different instructions on call handling for specific situations. We need agents who are adaptable, friendly, compassionate and efficient. What kinds of calls would I be taking? -Standard home health care intake calls -Outbound lead calls: prospect calls as well as employment screenings -Plus Service calls (enhanced): beyond handling standard calls, we provide a tailored service that includes completing subsequent steps within our workflow. This enhanced solution involves training on the office's scheduling system and ensuring a heightened focus to seamlessly integrate into their operations. By doing so, we aim to save the office time while maintaining accuracy and professionalism. We focus on utilizing 5 main CRMs: Wellsky, SwyftOps, AxisCare, eRSP, & HHA -pCare: hospital support calls activating TV & phone services What are the qualities we are looking for in a communication specialist? - Excellent communication skills - Writing skills: Grammar and punctuation, sentence structure, etc. - Computer skills: Typing, computer navigation, site navigation, etc. - Problem solving skills - Empathetic & compassionate - Strong interpersonal skills & emotional intelligence - Detail oriented and have the ability to multitask - Ability to self-manage as well as work with a team - Strong work ethic: focus, dedication, dependability, self-discipline, goal-oriented, reliability, high productivity, punctuality, etc. What will training look like? - About one week in classroom training where you will be introduced to the Syncrotist portal, companies we service, call types & call reasons, internal software tools etc. - We will focus on the following: We service 17 companies with over 350 offices nationwide Each office can have different processes and protocols to follow for call handling - On the floor training includes, but is not limited to: -Tethering with agents listening to live calls while QAing the call or typing the notes on the form in real time -Tethering with an agent taking the calls and processing the forms yourself -Processing live calls without tethering (with heavy supervisory oversight) -Digital lead training (outbound employment & new client calls) -Syncrotist+ calls (enhanced call follow-up procedures for certain offices)
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Sales Development Trainee / Account Representative

    SMC Corporation 4.6company rating

    Representative job in Covington, KY

    PURPOSE The SMC Sales Development Program is a sales development program designed to provide training on our extensive product line, proficiency of our corporate sales strategies, familiarity of our manufacturing methods, and competency of our internal support processes. This is an entry- level outside sales position at SMC, with ample opportunity for growth once at the branch. The SMC Sales Development Program training is both classroom-based and hands-on, accommodating the varied learning styles of trainees. Unlike other sales training programs, the SMC Sales Development Program provides training through work-experience; you will spend time with each of SMC's departments working and building relationships throughout your time at headquarters. These cross-departmental relationships and knowledge will make you invaluable to customers while in the field. The SMC Sales Development Program exists to prepare a person for a career in outside sales with SMC Corporation of America-we welcome interested individuals with all levels of experience and backgrounds to apply. The SMC Sales Development Program is a great opportunity for those looking to gain an understanding of automation in manufacturing, regardless of their prior education or work experience. We are looking for curious-minded individuals who are looking to join a company dedicated to sustainable automation. ESSENTIAL DUTIES The Sales trainee will receive training that ranges from sales skills development and corporate culture to SMC's applications, product line, and target industries served. They will learn about sales strategy, marketing and manufacturing production and order fulfillment. Specifically, the trainee will be required to participate in the following training activities: During the 12 weeks in training, participants develop selling skills, learn SMC target industries, the SMC product line and its applications, and beyond. Importantly, there is extensive training on our product line and its applications in the manufacturing environment. Actively participate in learning activities which demonstrate sales operations and supply chain functionality Complete written and practical training in supply chain policy and procedures Actively participate in learning the activities of a technical support role Complete basic pneumatics training and other technical training as directed by SMC sales management Review product catalogs & manuals to gain a basic understanding of SMC product Work with our internal support team to learn how to demonstrate "best in class" customer support Partner with experienced SMC sales professionals on customer & distributor visits Collaboration with cohort members to present a customer pitch to SMC leadership Complete short-term work assignments in all functional areas of the business (such as production, warehouse, customer service, etc.) Participate in simulated selling scenarios onsite with Sales Division leadership and SMC's successful sales team members Cross-departmental and internal collaboration between teams to build strong relationships at headquarters that will be key to success in the field Available Branches for assignment after graduating the Sales Academy: Atlanta, GA Austin, TX Birmingham, AL* Boston, MA Charlotte, NC Chicago, IL Cincinnati, OH Cleveland, OH Dallas, TX Denver, CO* El Paso, NM* Indianapolis, IN Kansas City, MO* Knoxville, TN* Los Angeles, CA Milwaukee, WI Minneapolis, MN Nashville, TN New Jersey (multiple locations) Phoenix, AZ Portland, OR Richmond, VA* Rochester, NY San Jose, CA St. Louis, MO Tampa, FL * Some of the listed branches are satellite branches and will be hiring trainees on a case by case basis PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Occasional travel in a team training environment may be required Physically capable of lifting SMC products and displays up to 50 lbs. Varying work hours MINIMUM REQUIREMENTS Two (2) year Technical degree or equivalent work experience, four (4) year degree preferred Excellent communication skills Proficient in the use of computers and ability to learn new programs and tools as required For Internal Use only: SalesAcad001, Sales001
    $44k-67k yearly est. 4d ago
  • Buy Center Representative

    Tom Gill Chevrolet 4.0company rating

    Representative job in Florence, KY

    Job Description Tom Gill Chevrolet is located in Florence, Kentucky just 10 minutes from downtown Cincinnati and is proud to be the premier dealership in the area! Tom Gill Chevrolet is the largest volume Chevrolet dealership and largest volume used vehicle retailer in Northern Kentucky. Tom Gill Chevrolet prides itself on delivering a lifetime experience to both our customers and employees because we believe that retention is the best path to growth and development. We have been in business for over 25 years in the Cincinnati and Northern Kentucky marketplace and the owners are on-site just about everyday. This is a family run organization that is highly involved in the community as well. Currently we employ over 140 people and we are always looking for the best people to train and develop so we can continue to deliver an unparalleled customer experience. About the Position: The buy center representative position is focused on making sure that we are sourcing and purchasing vehicles for our used vehicle inventory. The buy center representative is focused on reaching out to individual sellers in order to make competitive offers on their vehicles and coordinate the sale of the vehicle to Tom Gill Chevrolet. This position has high customer interaction that is focused on making the process of selling a car easy, efficient and without all the hassle one has when they do it on their own. The buy center is one of our fastest growing departments and we are looking for the next great representative to join the team! Benefits: Paid Training Health Insurance 401K Match Vision Insurance Dental Insurance Opportunity to Grow & Advance Employee Purchase Discount Program Flexible Schedule RESPONSIBILITIES: Reach out to customers to inquire about purchasing their vehicles. Work as a liason with the customer in store to best assist them in selling their vehicle to Tom Gill Chevrolet. Work our sell only leads through consistent follow-up. Coordinate offer values with our vehicle evaluation team. Work in a team environment to help the buy team achieve it's monthly acquisition goals. NO PRIOR DEALERSHIP EXPERIENCE REQUIRED. REQUIREMENTS: Professionalism Accountability Integrity Dedication Driven and motivated to achieve results Excellent communication skills Strong desire to learn more and do more
    $28k-32k yearly est. 26d ago

Learn more about representative jobs

How much does a representative earn in Reading, OH?

The average representative in Reading, OH earns between $22,000 and $57,000 annually. This compares to the national average representative range of $23,000 to $55,000.

Average representative salary in Reading, OH

$36,000

What are the biggest employers of Representatives in Reading, OH?

The biggest employers of Representatives in Reading, OH are:
  1. Murphy Tractor & Equipment Co.
  2. ADT
  3. Cincinnati Children's Hospital Medical Center
  4. ADT Security Services
  5. Beacon Orthopaedic Partners MSO LLC
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