Technical Service Representative
Representative job in New York, NY
The Visory Technical Service Representative Lead (Tier 2) will serve as the dedicated on-site technical support resource for a key wealth management client in New York City (Midtown). This role provides advanced troubleshooting, escalated issue resolution, and high-quality customer service while acting as the primary technical point of contact for all on-site needs. Working from the client's office Monday through Friday, the TSR Lead will manage and resolve the client's support tickets, coordinate with the broader Technical Service Team for escalations, and ensure consistent, reliable IT support.
This position requires strong Tier 2 technical expertise with an emphasis on Azure technologies; Nerdio experience is a plus. While MSP background is beneficial, candidates with solid internal IT support experience will also be considered due to the single-client focus. Only candidates currently in the NYC area will be considered for this role.
Duties/Responsibilities:
Provide front-line technical support with exceptional customer service both on-site in NYC office and via email, phone and chat while also achieving target customer satisfaction on assigned tickets.
Use excellent communication and interpersonal skills to ensure that customer and system issues are resolved in a timely fashion.
Identify recurring customer issues and diagnose root causes, then collaborate with Technical Service Manager and Technical Service Team to determine permanent resolutions and solve tickets in the que.
Fully document all customer issues and support calls in the ticket system, including problem resolution and time to fix, as well as update existing documentation when found to be incomplete or inaccurate.
Maintain and participate in on-call schedule, including weekends and after-hours.
Complete assigned training and any other technical training which relates to your job and required skills.
Required Skills/Abilities:
Strong understanding of Active Directory Fundamentals On-Prem and Azure O365
Working knowledge of Group Policy, RDS/RDP, and Citrix fundamentals
Expertise in Microsoft Windows desktop and server operating systems plus Cloud hosting principles.
Knowledge of local printer configurations in Remote VMs & Local On-Prem machines
Proficiency with Remote Monitoring and Management Systems
Working knowledge of Windows Command Line interface
Networking fundamentals - including VPN/VoIP/ACLs/Security/Compliance
Work in conjunction with other departments to investigate issues.
5+ years related IT work experience and/or training; or equivalent combination of education and experience preferred.
Education and Experience:
Associates' or Bachelor's degree preferred
Full Azure Suite experience required, Nerdio a plus!
MS-900 Microsoft 365 Fundamentals Certification, preferred
CompTIA Network+ Certification, a plus!
About Visory:
Visory is a hands-on technology and cybersecurity partner delivering enterprise-grade IT services, compliance support, and managed infrastructure to financial, accounting, construction, and other growing businesses.
Backed by a team of over 150 professionals, Visory combines deep industry expertise with excellent client support to keep clients secure, compliant, and running smoothly. The company empowers clients to confidently navigate digital transformation with proactive, thoughtful solutions.
Customer Service Representative
Representative job in Woodbridge, NJ
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!
We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism.
RESPONSIBILITIES
• Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
• Ensure first call resolution, making the customer experience as seamless as possible.
• Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
• Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
• Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
• Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
• The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday.
QUALIFICATIONS
• Strong interpersonal, communication, and organizational skills.
• Analytical mindset with good decision-making abilities.
• Proficiency in computer skills and data entry.
• High motivation to take ownership and follow up on tasks.
• Flexibility to adapt to a fast-paced, changing environment.
• Ability to work weekdays and rotational Saturdays.
• High school diploma required, college degree is a plus!
• Spanish language proficiency is a plus!
SALARY RANGE
The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
#LI-DNI
Commercial Lines Customer Service Representative
Representative job in Nutley, NJ
About Us
For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients.
Commercial Lines Customer Service Representative
Responsibilities:
Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more.
Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy.
Task Management: Track, follow up and close out service tasks.
Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance.
Customer Servicing: Assist the Account Managers with incoming calls when needed.
Qualifications:
Valid New Jersey Property and Casualty License required
Minimum of 2 years of commercial lines insurance experience
Knowledge of insurance products
Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered
Effective verbal and written communication skills
Excellent organizational skills
Strong multitasking skills, attention to detail, and follow-through discipline
Hours: Monday-Friday, 9:00am-5:00pm
Office Location: 492 Franklin Avenue, Nutley, NJ 07110
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Customer Service Representative
Representative job in White House Station, NJ
Connections Personnel is hiring for a temp-to-hire Customer Service Representative for a four-generation owned family business that has been a recognized leader and innovator in the garage door industry located in Whitehouse Station, NJ. Company is the world's oldest manufacturer of sectional garage doors that is still owned and operated by the founding family. Looking for a candidate that has 2+ years of customer service experience in a manufacturing environment.
RESPONSIBILITIES:
Answer incoming calls.
Following up with clients via email and phone.
Verifying orders.
Process orders from distributors.
Entering data to process orders.
Must have Word and Excel.
General office work and filing.
Process purchase orders.
REQUIREMENTS:
At least 1 -2 years of customer service experience in a manufacturing environment.
Microsoft Word, Excel and Outlook.
Bilingual Spanish is a plus but not required.
High School Diploma.
Drug test and background check will be done prior to starting.
SCHEDULE: M - F 8 am to 4:30 pm, 30 minute lunch
Benefits: Medical, Dental, Vision & 401K + other perks.
SALARY: $20.00/hr-$22.00/hr depending on experience.
For immediate consideration please apply online at: https://connections.securedportals.com/apply/
Call Center Representative
Representative job in New York, NY
Job Title : Call Center Representative
Duration : 2+ months contract (Possible extension )
Education : High school diploma or GED.
Shift Details : M-F 11-7 and some Saturdays (8-4) as well
Job Description:
Two (2) years of experience and Bilingual (facility specific).
-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. Healthcare experience required
-Customer Service Professional who handles incoming and/or outgoing calls.
-Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
Customer Service Representative
Representative job in New York, NY
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
What You'll Do
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
What We're Looking For
Strong verbal and written communication skills.
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.
Your Background
High school diploma or equivalent required.
3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support).
Prior exposure to professional services or corporate environments a plus.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Customer Service Representative
Representative job in New York, NY
Job Title: Customer Service Representative
Duration: 3 + Months (possible extension)
Pay rate: $18/hr on w2
We are seeking a detail-oriented and customer-focused professional to manage order processing, customer communications, and administrative support. This role ensures accurate order handling, timely issue resolution, and strong coordination with internal teams.
Key Responsibilities
Process customer orders received via EDI, email, and phone accurately and in a timely manner
Document and communicate all order changes or revisions to the appropriate departments
Provide required documentation to operations and warehouse teams
Maintain clear communication with customers regarding pricing discrepancies, stock availability, and potential shipping delays
Ensure all customer-related documentation is complete, accurate, and properly filed
Process RMAs and credits; coordinate with customers and finance as needed
Oversee and manage PaperVision system
Attend and participate in meetings as required
Additional Responsibilities
Answer incoming calls and provide customer assistance
Manage and resolve customer complaints; escalate to supervisors when necessary
Provide customers with missing or replacement documents (invoices, BOLs, etc.)
Support the sales team with customer and order-related needs
Greet visitors, screen calls, and relay messages to appropriate staff
Monitor facility access to ensure entry is limited to authorized employees and vendors
Complete special projects and miscellaneous customer care tasks as assigned
Prepare reports and maintain required documentation
Job Requirements
Education
High School Diploma or GED required
Experience
1-2 years of related experience and/or training, or an equivalent combination of education and experience
System implementation experience preferred
Knowledge, Skills & Abilities
Proficiency in Microsoft Excel, Outlook, EDI systems, IDS systems, and Power Sell software
Strong verbal and written communication skills
Effective time management and organizational skills
10-key data entry proficiency
Language Skills
Ability to read and interpret safety rules, procedures, and operating instructions
Ability to write routine reports and correspondence
Ability to communicate effectively with customers and employees
Math Skills
Ability to perform basic arithmetic with whole numbers, fractions, and decimals
Ability to calculate rates, ratios, and percentages and interpret graphs
Reasoning Skills
Ability to follow written, verbal, and diagram-based instructions
Ability to solve problems involving multiple variables in standard situations
Strong judgment and ability to work independently when supervision is limited
Customer Service Representative
Representative job in Jersey City, NJ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
Sales Development Representative (Real Estate Loans)
Representative job in Warren, NJ
*Role is on-site 4 days/week
*Must have 2+ years' Real Estate / loan industry business development sales experience
*Total 1st year Comp with Commission: up to around $90k
*Salary: $50k - $60k
*Advance to a Loan Originator role in about 1 year.
*Sr. Originators on the team making several times the 1st year income of this role.
We're seeking a Sales Development Representative to help drive the generation of new business through marketing outreach, as well a support the advancement of pending business from the senior members of the sales team. This is a him-impact role driving prospect engagement, and supports pending as well as existing customers, in a fast-paced, entrepreneurial environment.
What makes this role great?!
--Perfect entry point into the org to ramp up to a more Sr. sales role…a full-blown Loan Originator (a very lucrative industry / role)!
--One of the top 5% teams / lenders in the country (based on production) with an extensive existing book of business to support, learn from, grow with
--Proven nationally leading org with an extremely attractive setup for Loan Originators, which this role aspires to become!
50% of the role: (Marketing outreach for new business)
Create and execute email and text, phone call campaigns
Build lead lists for cold calling outreach
Help plan and execute biannual client-growth events
Create and manage social media content LinkedIn, Facebook, Instagram, etc.
50% of the role: (Customer service, sales team support, administrative tasks for loan processing)
Serve as primary client contact for loan-related issues
Prepare and deliver welcome packages for closed loans
Support loan pipeline management to ensure progression through the process
Process loan extensions and track interest owed
Complete and submit new loan applications
Assist in quoting loans
Maintain and optimize CRM for accurate lead tracking and outreach
Required
2+ years' recent business development sales experience
1+ years' recent Real Estate loan/mortgage sales experience
Guest Services Representative
Representative job in New York, NY
Serve as frontline service staff, providing high-quality customer service to guests and visitors in a residential or hospitality environment
Assist guests in person, by phone, and through digital platforms by answering questions, providing directions, and resolving issues professionally
Enter and track maintenance requests using work order and incident reporting systems; ensure timely processing according to policy
Process a variety of desk services, including temporary key issuance, account transactions, deposits, refunds, late payments, and resource replacement
Create and maintain informational signage for residential buildings
Respond to all inquiries courteously and professionally while maintaining a high standard of service
Provide cross-functional support related to front desk operations and services
Process and monitor maintenance and incident requests promptly; maintain accurate and up-to-date records
Provide administrative support, including troubleshooting front desk issues and ensuring all services are accessible to residents
Communicate with residents regarding contractor work, fire drills, alarms, guest passes, key loans, and maintenance follow-ups
Perform cash handling duties, including processing payments, refunds, and account transactions in accordance with established procedures
Perform cashiering responsibilities, including end-of-shift reconciliation, report generation, and secure handling of funds
Manage access to residential buildings by maintaining key security, issuing temporary keys, responding to lockouts, and providing escorted access when appropriate
Respond appropriately to emergencies and after-hours access issues
Issue replacement identification cards, update associated services, and ensure compliance with institutional policies
Work a flexible schedule in a 24/7 operation, including nights, weekends, holidays, overtime, and emergency coverage as needed
Perform additional duties as assigned
Sales Development Representative (SDR)
Representative job in New York, NY
Sales Development Representative (SDR) at Courted
The Courted team is a group of ambitious real estate experts, data scientists, developers, designers, and product managers. Our mission is to give every real estate entrepreneur an equal chance to grow and succeed in their business.
Courted has been recognized as Inman Innovator of the Year 2024, Inman Best of PropTech 2024, and HousingWire Rising Star 2024-affirming our position as a leader in transforming the real estate industry.
Courted has launched a best-in-class brokerage Talent Solutions platform designed to drive recruiting, retention, and market research. As one of the fastest-growing companies in proptech, we're seeking driven individuals with an ownership mindset to help build a disruptive force in the $40T+ residential real estate industry.
Over the past year, we've scaled to serve hundreds of customers across 100+ markets nationwide. We partner with some of the most influential brokerages in the country, including Sotheby's, SERHANT, @Properties, and more!
Courted is an exciting, dynamic workplace, and there's no better time to join the team. We've hit major revenue milestones and are poised to scale even higher in the coming months. As a company in the top 10% of the fastest-growing tech startups globally, we invite you to help us shape the future of real estate.
About the Role
We are seeking a Sales Development Representative (SDR) to join the Courted team. This is an incredible opportunity to join a rapidly growing startup and make a direct impact on our success.
As an SDR at Courted, you'll be on the front lines of our growth engine-identifying, engaging, and qualifying new opportunities for our sales team. This is a challenging and rewarding position with excellent career growth potential.
Key expectations of this role:
You will make a minimum of 150 outbound calls per day.
The typical tenure for this position is 9-18 months, after which successful SDRs have multiple career path opportunities within Courted across SDR leadership, Sales, Account Management, Customer Success, and more.
Compensation
On-Target Earnings (OTE): $50,000-$85,000
Key ResponsibilitiesLead Generation
Proactively research and identify potential leads and prospects through channels such as cold calling, email outreach, social media, and inbound inquiries.
Qualification
Conduct initial qualification of leads by understanding their needs, pain points, and business priorities to determine if they're a fit for Courted.
Outreach
Initiate outbound communication with prospects through phone calls, emails, and personalized messaging to introduce them to Courted and generate interest.
Relationship Building
Build and maintain relationships with leads and prospects, nurturing them through the sales funnel and positioning Courted as a trusted partner.
Appointment Setting
Schedule meetings and product demos for the sales team with qualified prospects, ensuring a seamless handoff.
Data Management
Keep accurate, up-to-date records of all interactions and activities in our CRM.
Collaboration
Work closely with the Sales and Marketing teams to develop targeted outreach strategies and campaigns.
Market Research
Stay informed on industry trends, competitors, and market dynamics to identify new opportunities.
Requirements
Bachelor's degree in Business, Marketing, or a related field preferred.
1+ year of experience in a Sales Development, Lead Generation, or similar role.
Excellent communication and interpersonal skills.
Strong problem-solving and organizational abilities.
Self-motivated and target-driven with a passion for sales.
Familiarity with CRM software (e.g., Salesforce) is a plus.
Ability to work collaboratively in a fast-paced team environment.
High level of enthusiasm and a strong work ethic.
If you're a dynamic and motivated sales professional eager to grow your career in a high-growth startup environment, we'd love to hear from you.
Sales Representative | Painting & Coatings Division
Representative job in Pelham, NY
Commercial & Industrial Painting (NY-CT Region) | Top Performers Earn $150,000-$200,000+ | Base Salary + Uncapped Commission
Are you a true hunter with a proven track record of closing B2B service contracts? Do you already sell in the commercial trades with relationships you can bring on Day 1? Do you thrive on achievement, competition, and delivering real value to clients?
A.G. Williams Painting Company is a respected, 120-year-old commercial and industrial painting leader. We are seeking a high-performance Commercial Sales Representative to expand our footprint in Westchester, Fairfield, Putnam, Rockland, and surrounding counties.
The Making of a Top-Performing Rep
High Need for Achievement: You set big goals, attack them relentlessly, and expect to win.
Competitiveness: You want to dominate your market, not just sell a job, but outperform competitors with superior solutions.
Relationship Intelligence: You already have connections with: Property managers, facility managers, HOAs, schools & universities, industrial & commercial site managers, healthcare facilities, hospitality, retail, and institutional clients
Consultative Problem-Solving: You listen deeply, identify risks/needs, and tailor the right solution, never just “quote a job.”
Resilience & Tenacity: You follow up, stay organized, and keep deals alive through long cycles.
Coachability & Accountability: You want structure, process, and feedback. Most importantly, you pride yourself on hitting your goals every single month.
Compensation
Base Salary + Uncapped Commission Structure
Top performers earn $150K-$200K+ annually, with no ceiling on earnings.
Your income is driven by your effort, skill, and relationships.
What You'll Do
Drive Revenue. Build Relationships. Close Deals. You will:
Proactively identify, prospect, and win new commercial accounts. Leverage existing customer relationships and build new ones across NY-CT.
Conduct site visits, measurements, and detailed takeoffs.
Prepare accurate estimates using company estimating tools (training provided).
Present proposals and close business confidently and professionally. Build a pipeline through consistent prospecting and networking.
Collaborate with operations to ensure flawless project hand-off.
Maintain CRM discipline, follow a proven sales process, and hit revenue targets.
Must-Have Qualifications
5-7+ years B2B trade sales experience: Painting industry experience is ideal. Comparable trade experience (roofing, flooring, pavement, restoration, mechanical, janitorial, facility services, etc.) is acceptable if you have strong relationships in our target market.
Strong existing relationships in the territory: This role requires a warm network and the ability to generate meetings through trust and reputation.
Proven track record of hitting sales goals: Average performers will not succeed here.
Hunter mindset with relationship-first approach: You must be both aggressive and professional.
Relationship Building & Communication Mastery: Skilled in prospecting, engaging prospects, and presenting solutions with clarity and confidence.
Self-Driven, Organized, Coachable, Accountable: We value autonomy, and we also expect process alignment and a team-first mentality.
Valid driver's license + reliable vehicle
Key Behaviors of High Performers (Drawn From Industry Best Practices)
Our top reps share the following traits:
Disciplined time management and high-output daily activity
CRM mastery and exceptional follow-up
Confidence without ego
Empathy and consultative communication
Professional appearance and conduct
Ownership mentality, no excuses, only solutions
Strong teamwork with estimators, operations, and leadership
What Greatness Looks Like
Existing book of business or strong relational equity
Self-generating opportunities
Winning 50%+ of qualified estimates
Clean, accurate project documentation
Consistently hitting revenue, profit & activity targets
High client retention
About A.G. Williams Painting Company
A.G. Williams is a fourth-generation, family-owned leader in commercial, industrial, and institutional painting. For 120 years, we have built our name on professionalism, consistency, craftsmanship, integrity, and long-term partnerships.
Our commercial division focuses on direct-to-owner repaint work across corporate offices, industrial buildings, hospitals, schools, multifamily properties, country clubs, religious institutions, municipalities, and more.
Benefits & Professional Growth
Unlimited income potential
Stable pipeline support and high-quality inbound opportunities
Career path with continuous mentorship and performance coaching
Ongoing paid training: coatings systems, manufacturer certifications, LRRP, lift certifications, OSHA, and other skill-development programs
Strong operations team to ensure projects are delivered professionally and on time
Sell a respected brand with 120 years of excellence
A value proposition built on quality, trust and professionalism
Family culture and strong team support
Flexible PTO and paid holidays
To Apply
Apply on our company website, directly on LinkedIn, or on Indeed. You can also send your résumé and a brief note to ******************************** with the subject line “Your Next Commercial Sales Representative”.
Customer Service Center Representative (Jersey City, NJ)
Representative job in Jersey City, NJ
As one of the Washington Metropolitan area's fastest-growing IT companies, we are always looking for creative, passionate, and responsible individuals. We recognize that intelligent, dedicated employees are our greatest asset. If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened.
We are hiring a Customer Service Center Representative (CSR) to support the Port Authority of New York and New Jersey (PATH) riders and staff. This position serves as the initial point of contact for customers of (PATH), using established procedures and troubleshooting tools to provide timely and effective assistance.
About the Port Authority:
Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains critical transportation and trade infrastructure across the region. It also owns and manages the 16-acre World Trade Center site, home to the iconic One World Trade Center.
Key Responsibilities:
Provide support via phone, email, and other channels while documenting all inquiries and resolutions.
Register various fare cards by entering data into the central database and PCPS website.
Handle lost or malfunctioning card claims, including processing replacements and updating records.
Investigate and resolve issues related to ticket vending machines and advise customers of next steps.
Process new and replacement web orders and maintain related spreadsheets.
Assist with refund and transaction investigations, providing analysis for supervisor review.
Execute product and monetary refunds through the central database and PATH website per guidelines.
Monitor and escalate incomplete or missing transactions to the Team Lead.
Advise customers on PCPS technical issues and guide appropriate actions.
Provide clear, knowledgeable guidance to help customers make informed decisions.
Required Qualifications:
High School Diploma or equivalent.
At least 2 years of customer service experience, including high-volume call center support
Proficiency in Microsoft Office, particularly Excel.
Strong written, verbal, and interpersonal communication skills
Ability to work independently and remain professional under pressure.
Minimum of 1 year collaborating across diverse teams
Preferred:
Minimum of 1 year of college (30 credit hours).
Experience in financial services or banking.
Benefits:
The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data.
At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include:
Medical/Dental/Vision Insurance with Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
401(k) Retirement Plan
Paid Holidays, Vacation, & Sick Leave
Professional Training & Development Reimbursement
Please note, these benefits are available exclusively to full-time employees of Enlightened.
Equal Opportunity Statement
Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.
Auto-ApplyInbound Sales Representative (Salary + Commission)
Representative job in Paramus, NJ
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
If you find it thrilling to convert potential interest into genuine commitmentand you can keep a smile on your face while juggling multiple calls and responsibilitiesthen youre exactly who were looking for. However, if dynamic conversations and continuous growth sound like too much, this role isnt for you.
What Youll Do
Field warm inbound opportunitiestheyve taken a step toward Unblinded, so your job is to show them how to keep going.
Convert curiosity into inspired action by building real, human connections.
Influence guiding not pitching.
Collaborate with a high-performance team, fueling each others success through feedback, mentorship, and daily improvement.
Whats in It for You?
Base Salary + Commission: Your effort is rewardednot just in pats on the back, but tangibly in your paycheck.
Ongoing Training: We dont do one and done training. Expect daily tune-ups, weekly deep dives, monthly breakthroughs, and annual transformations.
Growth Environment: This is the place where youll either soar or realize youd rather be somewhere elseand were okay with that honesty.
Meaningful Impact: Every call you answer can literally shift someones life and business for the better.
Trained by industry-leading experts wholl push you to constantly refine your approach to Integrity-Based Human Influence.
Respected for your resilience, optimism, and results-driven mindset.
Qualifications
Prior success in inbound sales, customer relationship management, or phone-based consulting
High emotional intelligence and natural rapport-building abilities
The confidence to learn fast and adapt in a rapid-paced environment
Heart-Centered: You lead with empathy and care, driven by the impact you leave on others.
Integrous: You live by your word, even when its inconvenient, knowing integrity is the foundation of all success.
Why You Might Say No
You prefer a quiet routine, clocking in and out without big ambitions.
You dont get energized by talking, connecting, and solving.
Growth and learning are nice ideas, but youd rather keep things as they are.
Join Our Movement
At Unblinded, inbound opportunities are the beginning of a beautiful journeyfor both you and the person. If you live for that lightbulb moment when someone realizes theyre ready to take the next step, then we cant wait to meet you.
Apply Now and lets create a world where selling IS inspiringone inbound call at a time.
Inbound Sales/Marketing Representatives
Representative job in New York, NY
We are a marketing company looking for focused, organized, and driven individuals to build a solid team of reps. This is a fun, pressure free, work at your own pace job that is jammed packed of potentially INCREDIBLE weekly payouts.
-This is hands down the easiest JOB you will EVER do!
-ZERO experience or previous training required.
-ZERO commute.
-FLEXIBLE HOURS- because you make them yourself. Choose whether you want to work full-time or part-time.
- Training will be provided 100% FREE and at your leisure.
-VERY EASY TO LEARN!
****If you want more information on how you may get started, please click the link shown below. There is an extremely short video that will explain how to sign up for this
AMAZING
money making opportunity.
We are interested in serious applicants ONLY.
Visit Here: ***************************************
Account Service Representative
Representative job in New York, NY
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.
Job Description:
Oppenheimer Asset Management (OAM) offers high net worth and institutional investors the opportunity to participate in a wide range of traditional and non-traditional investment strategies.
The Account Services Group is responsible for servicing all programs offered by OAM. We are looking for a highly motivated self-starter who is interested in a career in Asset Management Administration. Candidate must possess the ability to multi-task and manage multiple domestic and international client relationships in addition to the following:
Candidate Requirements:
* Proficiency in Microsoft Excel with knowledge of lookups and intermediate functions.
* Highly effective communication skills, verbal and written, with ability to work in a team environment.
* Above average organization, prioritization and problem solving skill set while performing numerous miscellaneous account administrative duties.
* Ideal candidate has a strong understanding of investment products (stock, bonds, ETFs, fixed income, etc.) and overall securities brokerage operations.
Responsibilities:
* Ensuring that prospective investors meet suitability requirements and standards to invest in a structured program while complying with anti-money laundering guidelines.
* Processing investor advisory agreements, and translating the information in client data bases.
* Interacting with financial advisors, sales assistants, custodians and third-party service providers.
* Coordinating with third party managers reviewing account opening documents and client restrictions to ensure client funds are invested in a timely manner while adhering to the client signed agreement.
* Sending regulatory and firm required client correspondence to clients where needed.
* Producing / reviewing ad hoc reports for senior management.
* Providing a high quality of service to financial advisers and their clients who are predominately high net worth and institutional investors.
* Contributing to internal project initiatives and helping to coordinate the launch of new product offerings and communication with third party vendors and managers.
* Facing off with the broker dealer for prompt resolution of client inquires, knowing when situations need to be escalated to senior management.
Compensation:
For job postings in New York City, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the City of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $55,000.00 - $65,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.
Retention Rep (Six-Figure Opportunity)
Representative job in Roseland, NJ
Base Pay: $43,000/yr On-Target Earnings: $70,000 ($20.50/hr with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.
This role is on-site at 3 ADP Boulevard, Roseland, New Jersey 07068.
Job Duties and Responsibilities
What You'll Do:
* Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
* Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
* Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
What's in it for You:
* Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
* Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
* Incredible Incentives: High-value rewards program including exciting trips & prizes.
* Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
Skills, Experience and Requirements
* Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity
* Full-time on-site; hours may include evenings, weekends or holidays
* High school diploma/GED required; Associate's or Bachelor's degree a plus
* Pre-employment screen
* Smartphone/device with active network connection
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
#ROST1
Salary Ranges
Compensation: $43,000.00/Year
Easy ApplyAsset Protection Service Representative - Atlantic Center
Representative job in New York, NY
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Asset Protection Service Representative, you are the first point of contact in creating a safe, welcoming, and secure environment in our stores. Your presence on the sales floor and at store entrances helps deter theft, promote safety, and support a positive customer experience. You play a vital role in protecting the people, products, and brand experiences across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta. Through your attentiveness and professionalism, you help ensure our stores are places where customers and employees feel safe, supported, and inspired.
What You'll Do
* Maintain a strong, visible presence at store entrances and throughout the sales floor to deter theft and promote a safe shopping environment.
* Greet customers with warmth and professionalism, offering assistance while remaining alert to potential safety or security concerns.
* Monitor customer behavior and store activity to identify suspicious actions and report them promptly to store leadership or Asset Protection partners.
* Support store teams during escalated customer situations by remaining calm, observant, and ready to assist as needed.
* Assist Asset Protection Coordinators during external theft incidents by observing and documenting events in accordance with company policy.
* Conduct regular checks of physical security systems such as doors, alarms, and surveillance equipment, reporting any issues immediately.
* Share relevant safety and loss-related information with store teams to raise awareness and support prevention efforts.
* Promote a culture of safety, inclusion, and accountability by modeling respectful, proactive behavior and encouraging others to do the same.
Who You Are
* Strong observational skills and attention to detail in a fast-paced retail environment.
* Ability to remain calm, professional, and customer-focused in high-pressure situations.
* Excellent interpersonal and communication skills; able to engage with customers and team members respectfully.
* Willingness to learn and consistently apply safety and security protocols.
* Flexible and adaptable to changing priorities and store needs.
* Passionate about creating a safe, inclusive, and welcoming environment for all.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $16.50 - $19.60 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Call Center Representative
Representative job in New York, NY
Customer Service Professional who handles incoming and/or outgoing calls. Job Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary.
-Extensive phone experience and computer literate.
Required Skills & Experience:
-Two (2) years of experience and Bilingual (facility specific).
-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
-Active listening providing full attention to callers to understand their concerns and needs.
-Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Preferred Skills & Experience:
-N/A
Required Education:
-High School Diploma or general education degree (GED).
Preferred Education:
-N/A
Required Certifications & Licensure:
-N/A
Preferred Certifications & Licensure:
-N/A
Loan Servicing Representative III (Transaction Processing)
Representative job in Woodbridge, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments.
KEY RESPONSIBILITIES:
Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers.
Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention.
Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer.
Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted.
Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification.
Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted.
Trains new staff on Bank's policies and procedures needed to perform their respective job function.
Perform other duties as assigned by management.
MINIMUM QUALIFICATIONS:
5 - 7 years of related experience
High school diploma or GED
Interpretation of all loan documentation.
Ability to exchange information clearly and concisely and to present ideas and report facts.
Working knowledge of Horizon System, ACBS System, PC skills.
Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports.
Take ownership of workflow and resolve problems with minimal to no supervision.
Ability to multi-tasking is imperative.
Excellent communication and organizational skills.
Strong mathematical background required.
WORKING CONDITIONS
Work is typically performed in an office environment. Noise levels are usually moderate.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting.
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$22.26 - $27.79 hourly
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.