Representative jobs in Troy, NY

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. If you are a current associate of Primo Brands, please apply via my ADP or Success Factors. Salary Range: $55,430.00.00; Plus, Incentive Location: Albany, NY Responsibilities: The Retail Account representative will execute against national initiatives and implement local growth plans within your assigned territory to grow volume, NNS and EBITDA. This will be done through your local account ownership, by developing annual and monthly sales targets while fielding and resolving issues that arise within your accounts. Responsibilities: Own the local growth of accounts through developing annual and monthly growth initiatives for assigned stores in territory (Tailored to each chain in territory) Execute and close all sales calls (utilizing the 5P's - people, product, placement, pricing, & promotions) against customer or channel objectives to increase DSD orders and obtain orders where appropriate. Ensure that BTB programming is executed off shelf and in cold vault in territory. Sell in incremental displays and equipment placements; sell in promotional programs and ensure dealer compliance Ensure shelf/cold vault/display compliance (distribution, in-stocks, shelf tags, space to planogram, pricing) of key initiatives. Stay in connection with sales call, maintain appropriate inventory levels, maintain company assets and point of sale, ensure account meets Company merchandising standards, determine stores' product needs, place and transmit appropriate order in conjunction with existing geographic sales routes Build superior relationships and communication with multiple points of contact in territory (effectively wired at store level and district or region level where applicable) in order to Identify issues and execute resolutions Leverage tools to enable success in territory. Ensure that you understand and utilize the appropriate sales data to win. Qualifications: Qualifications: High School or GED required/ bachelor's degree preferred. Minimum of 1+ year's selling experience required. Ability to build relationships and grow the business. Food/beverage industry experience a plus. Ability to handle multiple customer accounts. Physical demands to include lifting/carry up to 50 lbs., frequent standing, walking, stooping, bending, kneeling, etc. Valid Driver's License Primo Brands' established portfolio includes billion-dollar brands Poland Spring and Pure Life , premium brands like Saratoga and Mountain Valley , regional leaders such as Arrowhead , Deer Park , Ice Mountain Ozarka , and Zephyrhills , purified brands, Primo Water and Sparkletts , and flavored and enhanced brands like Splash and AC+ION . Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Salary Range Disclaimer: The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate's qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. About the Role At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience. Prime Offers Medical, Dental, Vision insurance Flexible schedule On-the-job training Pad time off Referral program 401(k) matching Monthly performance-based, incentive programs Key Responsibilities Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience. Communicate clearly and professionally to ensure every guest feels valued and understood Embody company values by providing friendly, efficient support and contributing to a positive team culture Collaborate with team members and share insights to continuously improve our service offerings Respond promptly to every inbound call, treating each customer with equal importance and urgency Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience Offer knowledgeable assistance regarding services, policies, and procedures Troubleshoot and resolve customer issues, escalating complex cases as needed Maintain accurate records of customer interactions and follow-up actions Qualifications A genuine passion for hospitality and customer care Strong attention to detail with the ability to meet expectations and deadlines Ability to manage multiple tasks effectively Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests. Capability to handle sensitive and confidential information with discretion Proficiency in Microsoft Office applications and web-based tools Excellent written and verbal communication skills Comfort working both independently and as part of a team Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement A desire to grow within the company, taking pride in serving our guests Bilingual Preferred We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance. Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences. Pay Range: $20.00 per hour + Commission Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

About the Company Maximum Quality Foods, Inc. is an independent foodservice distributor located in Linden, NJ. Family Owned and operated for over 46 years, we are proud to service all of New York, New Jersey, and Delaware, as well as parts of Connecticut, Rhode Island, Pennsylvania, and Maryland. About the Role The Outside Sales Representative is responsible for promoting and selling products and services supporting the Company's sales goals through professional sales techniques, good customer service, maintaining quality relations with existing accounts and visit prospective customers by performing the following duties. The position of Outside Sales Representative is exempt from the overtime provisions of the Federal Fair Labor Standards Act and shall not be entitled to overtime compensation for hours worked more than 40 in any one work week. The Outside Sales Representative shall be accountable and supervised by the District Sales Manager. Responsibilities Contact prospective and current customers to solicit sales of Company products and services. Develop maximum sales potential out of assigned territory through competitive sales techniques and knowledge of the company's products and services as well as the competition's strengths/weaknesses. Contact customers via telephone, correspondence or in person by traveling as frequently as necessary to meet and surpass profitable sales goals for the Company. Receive customer inquiries and perform follow-up procedures to include providing price quotes, new product information, and receive feedback regarding company products and services. Travel to customer locations to present company products, services and pricing information in a professional manner. Maintain updated, organized files on all accounts in assigned territory for the development of sales forecast. Complete and submit sales reports each week on account activity, outstanding proposals, proposals secured and proposals lost with complete documentation. Collect and report competitive information to management. Ensure an attractive and orderly company image at all times through effective sales displays. Perform other duties as assigned by management. Qualifications Education details Required Skills Customer Service and Communication Skills Customer Relations Organization Professionalism Time Management Sales Presentations and Relationship Building Math skills Excellent interpersonal and negotiation skills Closing Technique Preferred Skills Prior sales experience in paper, dry, refrigerated and frozen food products. Pay range and compensation package PTO - Vacation, Personal and Sick Comprehensive Benefit Package - Medical, Dental and Vision Life Insurance 401(k) Equal Opportunity Statement We are committed to diversity and inclusivity.

N&S Supply is hiring a Showroom Sales Representative for our Fishkill location. Join our team and be part of a growing company that offers competitive pay, great benefits, and room for advancement. Saturdays mandatory. Benefits include: * Company subsidized Medical plans * Health Savings Account * Dental and Vision * Pre-tax & Roth 401k with Company Match * Paid time off * Paid Holidays * Company paid Life Insurance & AD&D * Wellness Incentives * Voluntary Benefits with SunLife * Employee Stock Purchase Program * Full benefits guide provides details and eligibility for programs* $20-$25/hr. with very competitive commission program. Responsibilities include greeting and assisting customers, writing, tracking, and scheduling orders, set up deliveries, obtaining product knowledge of plumbing fixtures, faucets and accessories, respond to calling queues, emails, and phone calls daily. Showroom experience preferred. Experience in plumbing Showroom sales necessary. Must have excellent customer service skills with attention to detail, be able to multi-task, work as part of a team, have basic computer skills, and able to read blueprints. Some bending, lifting and climbing, standing for long periods will be required.

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals. CROWN's Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join CROWN's Food Division. Location: This position will support CROWN Food Division customers in the Northeastern United States and Eastern Canada. Position Overview: This position will support metal packaging customers of the CROWN North American Food Division in the Northeast United States and Canada. This position is a field technical service representative who will spend the majority of their time traveling to customer facilities to troubleshoot processes, investigate product quality issues, and conduct trials in a food manufacturing environment. In this role, one will serve as the primary technical contact for customers and will be the liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing. Job Responsibilities: Providing problem-solving leadership on technical and quality matters relating to food can and end performance Managing the overall technical interface between the Food Division and their customers Support customers in all technical aspects of the business including current packages and new package development Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions Interact directly with customer and internal manufacturing operations Partner with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers Extensive travel (Up to 80%) will be required to service customer needs The ideal candidate would possess the following attributes: BA/BS degree in Food Science, Engineering, Packaging or a related discipline 2+ years in a packaging manufacturing environment, food production or a similar industry. Experience interfacing with customers in a technical capacity: field testing, qualification trials, claims management, etc. Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required. Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with customers and employees at all levels of the organization. Demonstrated ability to effectively manage multiple projects to completion Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual Well organized and detail oriented with good time management skills Strong PC skills are a must, especially using Word, Outlook, and Excel. Committed to on-going personal development and career growth Knowledge and/or certification in Six Sigma is a bonus Physical Requirements While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl. The associate may lift and/or move up to 30 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Working Conditions Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office. While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic. The associate may be exposed to a wide range of temperatures. The noise level is frequently loud. *Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Benefits: Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).

Romeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you! We are seeking candidates who are bilingual, with full proficiency in reading and writing both Spanish and English. Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment. We'll offer you... 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are looking for someone who possesses the following characteristics and traits: Eager to learn Self-driven On time Good people skills Looking for a career, not just a job Opportunity for advancement Chatty and good with people! Professional phone and writing/email/text skills Competent computer skills that will be evaluated during the pre-screen process Bilingual a plus You will be chatting with guests who are interested in purchasing a vehicle or having their vehicle serviced. You must have a clean driving history. Bring your "personality" and your willingness to work hard and we'll give you the tools to succeed! Pay: $34,840.00 - $60,000.00 per year Schedule: Monday to Friday Weekends as needed Experience: Sales: 1 year (Preferred) Call center: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: Driver's License and a clean driving history (Preferred)

Job DescriptionCall Center Representative Romeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you! We are seeking candidates who are bilingual, with full proficiency in reading and writing both Spanish and English. Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment. We'll offer you... 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are looking for someone who possesses the following characteristics and traits: Eager to learn Self-driven On time Good people skills Looking for a career, not just a job Opportunity for advancement Chatty and good with people! Professional phone and writing/email/text skills Competent computer skills that will be evaluated during the pre-screen process Bilingual a plus You will be chatting with guests who are interested in purchasing a vehicle or having their vehicle serviced. You must have a clean driving history. Bring your "personality" and your willingness to work hard and we'll give you the tools to succeed! Pay: $34,840.00 - $60,000.00 per year Schedule: Monday to Friday Weekends as needed Experience: Sales: 1 year (Preferred) Call center: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: Driver's License and a clean driving history (Preferred)

MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may includes, but are not limited: Managing incoming calls or incoming post services claims work. Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases requiring clinical review to a Nurse reviewer. Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. Responds to telephone and written inquiries from clients, providers and in-house departments. Conducts clinical screening process. Authorizes initial set of sessions to provider. Checks benefits for facility based treatment. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Qualifications EDUCATION/EXPERIENCE: Requires High school diploma; 1 year of customer service or call-center experience; proficient analytical, written and oral communication skills; or any combination of education and experience, which would provide an equivalent background. Medical terminology training and experience in medical or insurance field preferred. Additional Information Must be independent worker - not dependent on using their cell phones all day. Hard workers and dedicated to the work they are doing.

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Summary of Role: The Member Advocate serves as a trusted advisor, empathetic listener, and service professional, delivering world-class support with a hospitality-driven approach. This role is designed to elevate the member experience by blending financial expertise with the warmth and attentiveness found in the best hospitality environments. Member Advocates engage members in meaningful, consultative conversations that uncover needs, offer tailored solutions, and build lasting relationships. Member Advocates are empowered to resolve issues independently at first contact, leveraging advanced problem-solving skills and digital fluency to navigate systems efficiently. They handle sensitive and complex interactions with care, ensuring every member feels heard, understood, and valued. Member Advocates are also champions of continuous improvement, always seeking ways to enhance service delivery, efficiency, and member outcomes. Essential Job Functions/Responsibilities: Provide exceptional service by actively listening, demonstrating empathy, and resolving member inquiries with professionalism and accuracy. Resolve issues at first contact whenever possible, using sound judgment, resourcefulness, and a thorough understanding of internal policies and procedures. Manage inbound calls, chats, and / or emails related to account information, transactions, digital banking, and financial products. Proactively educate members on Broadview's products, services, and digital tools, identifying opportunities to enhance financial wellness and deepen relationships. Maintain a thorough understanding of Broadview policies, procedures, and compliance requirements to ensure accurate and secure handling of member information. Navigate multiple banking systems and technologies to research, resolve, and document member interactions efficiently and securely while ensuring compliance with regulatory requirements and internal controls on handling member data and financial transactions. Meet or exceed performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. Continuously seek opportunities to improve service delivery, streamline processes, and enhance member outcomes. Collaborate with team members and leadership to support a positive, solutions-oriented culture and contribute to ongoing process improvements. Participate in ongoing training and development to strengthen product knowledge, technical proficiency, and communication skills. Minimum Job Qualifications: Associate's degree or equivalent experience (a combination of education and relevant work experience will be considered). Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. Demonstrated ability to resolve issues independently and efficiently, with a focus on first contact resolution. Strong proficiency in navigating banking technologies and digital platforms. Lending certification is a plus. Ability to work a structured schedule that includes evenings and weekends. Starting Compensation: $30.00/hr., plus a competitive benefits package Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at **********************************

Jimcor Agencies is an Excess and Surplus Lines Insurance Wholesaler located in the Northeast and we are currently looking for an entry level Marketing Representative. We are seeking an energetic, driven, and dynamic recent college graduate who is interested in a fulfilling sales career in the insurance industry! This role consists of a 24 month training and development program that will prepare you to become a sales professional. All sales representatives will receive a customized training and development plan that outlines hands-on sales training along with insurance education. The focus of the training program will be increasing new submissions, quotes and premium through the promotion of our retail web based and telephone quoting systems. Essential Functions: Increasing new submissions, quotes and premium by performing the following: Conduct 20 sales calls a week to demonstrate web and phone quoting capabilities and setting insurance retailers up on the web quoting system upon successful demonstration. Weekly reporting of sales meetings that occurred each week the reporting of meetings scheduled for the upcoming week. Timely follow up and continuous communication with customers/prospects to find out and take advantage of additional opportunities. Systematic prospecting and arranging meetings with potential new customers, and with customers that have not reached their potential. Identify and establish a relationship with the key contacts making sure we are doing business with the right people in each retail operation. Work with the team to review web activity to spot trends positive and negative and addressing these trends immediately. Establish an active relationship with Regional Sales Manager and regularly discuss strategy and tactics including sales issues, travel and follow up. Pursue continuing education and insurance designations/licenses as outlined in the training and development plan. This will require self-study. Travel: 80% of time is spent in the field visiting customers Occasional overnight travel required Candidate expected to attend two week insurance bootcamp and participate in two-day annual sales conference in Wayne, PA Hybrid schedule, in office Tuesdays, Thursdays and additional scheduled dates as needed. Working remotely and travel Monday, Wednesday, Friday. Education: Bachelor's Degree required Specific Experience: Strong oral and written communication skills Strong analytical skills Strong organizational skills Ability to work independently in a fast paced environment We offer a total compensation package which includes salary (range 40k-45k) plus a full comprehensive benefits package. Package includes Paid Time Off Days, Paid Holidays, Hybrid Work Schedule, Retirement Plan with Employer Match, 100% Single Employer Paid Medical, Dental, Vision, Life Insurance, Education Assistance, Various Voluntary Benefits, Wellness Program Including Mental Health Support and an Employee Assistance Program (EAP) and More. Visit Us On LinkedIn: ************************************************* View All Openings: ************************************ Website: **************

is available upon request La version de esta posicion esta disponible en Español si es requerida BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly growing team! Your role at BHSN: The Call Center Representative is on the front lines of delivering an exceptional customer experience for those that we serve in those organizations in which we partner. Expected to provide an exceptional patient experience in every counter, aligned with the organization's core values. This role plays a crucial part in our organization's first encounter with those that we serve. Work Schedule: Monday through Friday flexible schedule needed as the position requires a mixed schedule of mornings and evenings to meet the needs of the program. What's in it for you? Generous benefits, including personalized health coverage, paid time off, and holiday pay Working within our community, making a real impact, working alongside passionate colleagues Accessible leadership team, coaching for your growth, and ample training opportunities As a rapidly growing organization, there are endless opportunities to grow within the organization What your day might look like: Helps patients understand and access our services better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively Helps keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient's question quickly and document all interactions in real-time Assists individuals in making appointments for various clinical services throughout the BHSN System Communicates clear instructions related to scheduled services utilizing appropriate guidelines Identify and empathetically address patient concerns and, if necessary, escalate appropriately Triages specific and complex inquiries to the appropriate resource (management, clinical call center, billing call center, etc.) Supports collaboration and teamwork by sharing information and responding to questions/requests from the rehabilitation team and other support providers Your skills and qualifications: High school diploma/GED 1+ years of experience in a customer service role preferred. Valid NYS driver's license and reliable transportation required for local and regional travel. EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions , citizenship or immigration status or any other factor prohibited by law.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role * Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions. * Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. * Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. * Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent. Skills & Abilities * Clear, straightforward and professional communication with customers and colleagues. * Proven sales techniques with consistent achievement of sales goals. * Proficiency in computer and consumer electronics. * Competence in using personal computers and relevant software applications, including billing systems. * Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. * Demonstrated judgment and initiative in accomplishing job duties. * Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications * 2+ years of call center sales experience. #LI-DS1 SIB120 2025-66761 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $23.65. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $12,625. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Who We Are Trenchless Today is a growing pipe rehabilitation company specializing in innovative infrastructure repair. We believe growth is about more than numbers-it's about creating opportunities, developing our people, and continuously improving how we serve our customers. Over the past several years, we've expanded our reach, refined our processes, and welcomed top talent, all while staying true to our core values. As we continue to grow, we're looking for motivated, customer-focused professionals who want to build a career-not just take a job-and play an active role in shaping our future. About the Role As a Customer Engagement Representative, you are the voice of Trenchless Today and the first point of contact for our customers. This role goes beyond traditional customer service-you'll build trust, educate customers about our services, and convert inbound inquiries into scheduled service appointments. This position is ideal for someone who thrives on phone-based interaction, takes pride in providing an exceptional customer experience, and understands how strong communication directly impacts business success. You'll Thrive Here If You: Take ownership and initiative-you identify issues and help solve them Enjoy helping people and building rapport over the phone Are reliable, ethical, and accountable in your work Stay organized, manage time well, and adapt quickly Are customer-focused and motivated by turning inquiries into scheduled service Work well in a fast-paced, team-oriented environment This Role May Not Be the Right Fit If: You prefer quiet, isolated work with minimal interaction You are uncomfortable using multiple digital tools and systems You prefer rigid tasks with little flexibility or accountability What You'll Do: Handle a high volume of inbound and outbound calls with professionalism and empathy Engage customers by identifying their needs and explaining appropriate service options Schedule service appointments accurately and efficiently Build strong, trust-based relationships through clear and confident communication Document customer interactions thoroughly using internal systems Meet or exceed performance metrics, including appointment conversion and call handling goals Collaborate with team members to improve customer experience and operational efficiency Adapt to changing priorities and customer needs throughout the day What Success Looks Like in This Role: Customers feel heard, informed, and confident in choosing Trenchless Today Consistent achievement of scheduling and performance targets Accurate documentation and follow-through Positive feedback from customers and internal teams Dependable attendance and schedule adherence What We're Looking For: Friendly, respectful, and professional communication style At least 1 year of customer service, call center, or phone-based sales experience Strong phone presence with excellent listening skills Comfort navigating computer systems and learning new software quickly Ability to type at least 40 WPM Strong written and verbal communication skills Solid reading comprehension and basic math ability Ability to multitask and work with diverse customer personalities Flexibility to work shifts between 7:00 AM - 5:00 PM, including weekends as needed Willingness to assist with additional tasks as business needs evolve Ability to pass a pre-employment drug test and background check Must be legally authorized to work in the United States Perks & Benefits: Employer-paid Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off Growth and promotion opportunities Company swag and team bonding events If you're energized by helping customers, enjoy meaningful phone conversations, and want to grow with a company that values integrity, hustle, and heart-we'd love to hear from you. Apply today and become part of the Trenchless Today team.

Call Center Representative: Are you money-motivated with an outgoing personality? Do you exude a friendly yet professional manner over the phone? Do you enjoy meeting and exceeding goals? If you're looking to work in a dynamic atmosphere with a stable company where the career growth opportunities are abundant, please read on! Renewal by Andersen is looking for goal-oriented and ambitious call center representatives. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position. Responsibilities What We Offer: Paid training for an invaluable skill set. A company culture that values integrity and the hard work of their employees. Opportunities for advancement. A Day in the Life of a Call Center Representative: Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments. You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments. Follow up on customer inquiries. Transfer customer calls to the appropriate staff or department. Qualifications Requirements: Previous customer service, sales, or marketing experience. Call center experience a plus! General computer knowledge and internet savvy. Goal driven with the ability to handle feedback. If we have described you and you are looking to work for a local, family owned, reputable company, apply today. We look forward to hearing from you! Job Type: Part-time/full-time/flexible schedule. Pay Rate: 18/hr with bonus incentives.

Call Center Representative: Are you money-motivated with an outgoing personality? Do you exude a friendly yet professional manner over the phone? Do you enjoy meeting and exceeding goals? If you're looking to work in a dynamic atmosphere with a stable company where the career growth opportunities are abundant, please read on! Renewal by Andersen is looking for goal-oriented and ambitious call center representatives. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position. Responsibilities What We Offer: Paid training for an invaluable skill set. A company culture that values integrity and the hard work of their employees. Opportunities for advancement. A Day in the Life of a Call Center Representative: Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments. You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments. Follow up on customer inquiries. Transfer customer calls to the appropriate staff or department. Qualifications Requirements: Previous customer service, sales, or marketing experience. Call center experience a plus! General computer knowledge and internet savvy. Goal driven with the ability to handle feedback. If we have described you and you are looking to work for a local, family owned, reputable company, apply today. We look forward to hearing from you! Job Type: Part-time/full-time/flexible schedule. Pay Rate: 18/hr with bonus incentives.

• The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. • The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. • The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities. • The Candidate shall track inquires, questions and answers and provide resolution. • The Candidate must be familiar with the Communications Departmental Policies & Procedures, Including Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. • The Candidate must be able to Speak Clearly and in a Proper Tone So As To Be understood in all capacities. • The Candidate shall maintain and update Various On-Call Schedules. • The Candidate shall operate monitor and responds to fire and smoke alarms. • The Candidate shall provide directory information for both internal and external caller through computer system • The Candidate should have ability to handle busy switchboard and emergency situations. • The Candidate should provide best customer service at all times while using good discretion and judgment. • The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation of the Department. Requirements CITIZENSHIP REQUIREMENT: US Citizenship EDUCATION AND QUALIFICATIONS: • The Candidate should posses Associate Degree or equivalent MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Candidate must have 1 -2 years of experience as Telephone Operator • The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. • The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.

Job DescriptionBenefits: Competitive salary Free uniforms Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Job Description Utility Channel Sales Representative - An opportunity to join an industry leader experiencing explosive growth and opportunities. DiVal Safety has been recognized as The Best Place to Work in WNY for the past 15 years. DiVal Safety Equipment, a leader in the Fire, EMS and industrial safety equipment distribution business, is looking for a self-motivated individual that works well as part of a team to grow our Utility division reporting directly to the Utility Channel Sales Manager. In this position you will be responsible for serving and growing business and relationships with established customers. Also, you will be responsible for growing your channel within your region in new accounts, sales, services and profit. About DiVal Safety DiVal Safety is a premier B2B distributor on safety equipment, industrial and contractor tools and supplies, maintenance repair, and operating (MRO) products. In addition to the wide range of products we carry, we also test, service and repair many of the products we supply. We are a values-based company with a “Whatever it takes” attitude that relies on professional relationship sales and a proven results-oriented approach that was established in 1977. Our channel representatives have a vast potential for excellent earnings and a career of entrepreneurial opportunities, professional development and advancement. Join the DiVal Safety Equipment team as a member of our fast-paced, well trained and dynamic team. The position comes with a base salary plus commission, expenses and car allowance. Duties and Responsibilities: To achieve annual required growth 50% of your time in front of the customers and prospects in your territory To continually uncover new sales opportunities and create new business opportunities Manage and hit supportive metrics (calls, appt, opps, and quotes) in CRM To plan sales calls via call objectives and high-value questions Regular meetings with specialists in your territories to help improve the customer experience and meet all potential needs. Identify new value driven products for your customers Work with the corporate accounts division to create relationships with key accounts at the highest levels Focus on the horizontal growth and lost business within accounts Professional Skills and Requirements: Demonstrates mastery of skills in the areas of consultative selling, marketing principles, prospecting, networking and negotiations. Live by the DiVal Core Values Ability to read, analyze, and interpret basic sales reports Have a firm understanding of the competitive situation within your accounts, and within your territory Well-versed in basic math At least 2-3 years' experience in Sales Excellent organizational skills and project management skills Minimum college associate degree Ability to acquire a functional knowledge of a variety of computer programs Valid driver's license and acceptable vehicle record Abide by the dress code of DiVal Meet travel requirements- Territory travel average of 3-5 overnights/month, with an additional 8-12 overnights of corporate travel/ year. Physical Demands: Must be able to lift and carry up to 50 pounds when required Ability to withstand long periods of time working on a computer Benefits: Based on salary plus commission Comprehensive sales training and onboarding process Medical benefits Dental benefits Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance) Company provided life insurance policy 401K Paid time off DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled.

We are seeking a dedicated and empathetic A chat support agent Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: Love for customers and their experience with a product Analytical skills and ability to leverage data to drive decision-making Excellent communication and interpersonal skills Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders Experience with customer support ticketing systems and CRM platforms Knowledge of customer support metrics and industry best practices Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) Able to help customers on weekends if needed Key Responsibilities: They're responsible for answering customer questions that come in via the website(s) Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently. Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue. You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat. So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills. As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers. Complete training Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like. While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills. Applicant Location: USA ONLY