Patient Service Representative
Representative job in Lawton, OK
Well
Fast
Urgent Care was founded in 2006 by Emergency Medicine physicians with a vision: to provide high quality health care to patients presenting with unexpected minor illnesses and injuries in a friendly environment, without long waiting times, and for a reasonable fee. Nineteen years later, we have grown to offer a variety of services encompassing urgent care, occupational medicine, and physicals to the Lawton/Ft. Sill community and the surrounding areas. We have also been locally voted Best Urgent Care in SW Oklahoma for the last 10 years!
We are seeking to hire an exceptional customer service professional with experience in the healthcare industry to join our team.
Duties include:
Greeting patients
Answering phones
Registering patients using Practice Management Software
Managing on-line registration system
Entering, updating, verifying and analyzing health insurance plans
Collecting and processing patient payments
Scanning documents into patient's charts
Checking patients out
Balancing cash drawer and creating end of business day reports
Other tasks as assigned
Job requirements:
1 year of front desk experience (clinical setting preferred)
Attention to detail and organizational skills
Outstanding verbal and written communication skills (both in-person and over the phone)
Excellent telephone etiquette
Outgoing and friendly personality
Strong interpersonal skills to communicate with patients and staff effectively
Multitasking skills
Willingness to learn new skills
Solid work ethic (including reliability and punctuality)
High school diploma or GED
Able to pass a background check and drug screen (random)
Able to work 11 hour shifts and every other weekend (FT is three full and one 1/2 shift Monday - Sunday).
Clinic hours are Mon-Sat 9am -8pm and Sun 1-7pm.
Wage ranges from $16/hr - $18/hr depending on experience and skill set.
Call Center Representative
Representative job in Wichita Falls, TX
GENERAL DESCRIPTION:
The Call Center Representative (“CCR”) is responsible for providing exceptional customer service through the American National Bank & Trust (“ANB&T”) Call Center. The CCR provides assistance for our customers and employees via telephone, when they have questions or concerns regarding their account(s) with us. The CCR must handle all calls in a professional, pleasant, informative and courteous manner.
ESSENTIAL FUNCTIONS OF JOB:
1. Assist customers with various account needs, (i.e. check orders, deposit slips, debit cards).
2. Assist with debit card issues, including fraudulent transactions and disputes.
3. Call customers for returned check orders and returned bank mail with incorrect addresses.
4. Assist customer with returned checks and stop payments.
5. Perform teller assist transactions related to the Interactive Teller Machine (“ITM”).
6. Assist customers with online banking and bill pay issues.
7. Take domestic and international wire instructions for customers.
8. Perform checks and balances for other CCRs.
9. Update customer account information, such as address, email and phone number(s).
10. Set up and maintain business online banking customers.
11. Perform all other duties as required or assigned
Requirements
REQUIRED SKILLS:
1. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.),
regular use of desktop computers and related banking software.
2. Exceptional communication skills via remote communication, ITM or telephone.
3. Mental awareness, alertness and adaptability to office and field area work routines.
4. Must be proficient in MS Office, (i.e. Excel and WORD), 10-key, accounting, alpha-numeric data entry, spreadsheets
5. Must possess excellent time management skills and the ability to prioritize work.
6. Must pay attention to detail and possess excellent problem-solving skills.
7. Must possess strong organizational skills with the ability to multi-task.
8. Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and
memos; ability to write simple correspondence. Ability to effectively communicate information and respond to questions
in person-to-person situations with customers, clients, general public and other employees of the company.
9. Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills
using money and other forms of measurement.
10. Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral
instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.
11. Decision-Making: Performs work operations which permit frequent opportunity for decision-making of minor
importance, and which would not only affect the operating efficiency of the individual involved but would also affect the
work operations of other employees and/or clientele to a slight degree.
12. Public Contact: Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated
contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization.
13. Mental Demand: Light mental demand. Operations require intermittent direct thinking to carry out pre-determined
procedures or a sequence of operations.
14. Problem-Solving: Repetitive; Activities or duties using a pre-determined set of processes or directions coupled with
nearby supervision; Learned things in situations where choice is simple or patterned.
15. Public Contact: Frequent contacts with customers and clientele could involve occasional self-initiated contacts. When
initiated, the utmost intact, professionalism and judgment should be used, as you are representing ANB&T.
16. Accuracy: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of
the organizational component concerned. Errors might possibly go undetected for a considerable period of time,
thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses or embarrassment to
the company. The possibility of error is always present due to the requirements and repetition of the job.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
While performing the essential functions of this job, the CCR is continuously required to sit or stand, talk or hear: they may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. There are no harmful environmental conditions present for this position.
REQUIRED EXPERIENCE:
High school degree or GED equivalent; emphasis on office skills, plus 12-18 months of related experience and/or training or equivalent combination of education and experience.
REPORTING RELATIONSHIP:
This position reports directly to the AVP/ Call Center Manager. The AVP/ Call Center Manager reports to the Vice President Operations, who reports to the EVP of Operations/Cashier & HR Director, who reports to the President/CEO of American National Bank & Trust.
DISCLAIMER:
This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization.
This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice.
“ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”
Field Representative / Part Time / U.S.
Representative job in Wichita Falls, TX
Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are seeking individuals to join our team who are self-motivated, detail oriented and most importantly dependable. We have been the leading provider of retail intelligence to the largest retailers in the world for over 30 years and have growing demands for additional Field Representatives to help us to collect critical retail information such as pricing, promotion, and merchandising data.
What will you be doing?
* On the agreed schedule that you set in partnership with your manager, you will be asked use our company app to record prescribed product information.
* There will be specific criteria that you will be asked to follow to capture information such as item prices, displayed promotions and potentially pictures of product merchandising and/or displays.
* Once you have successfully met the criteria of the project you simply transmit the file electronically to our corporate office for review and packaging to our clients.
What does RDSolutions Offer You?
* A comprehensive initial training program to ensure you fully understand the expectations of the position.
* Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
* As a part-time team member, you are offered identity theft protection, pet insurance, and 401k with match after 6 months and 750 hours worked.
* Employee stock purchase after 1 year of service.
* Optimized, flexible work schedules that enable a healthy work-life balance.
* Paid drive time and mileage reimbursement.
* Opportunities for employee learning and development.
What Does RDSolutions Require?
* At least 18 years of age.
* High school diploma, or equivalent.
* Smartphone with ability to download company pricing app and collect work assignments.
* Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
* Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
* Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
* Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.
Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
Sales Representative / Customer Service
Representative job in Lawton, OK
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
CSR (full-time)
Representative job in Lawton, OK
Job DescriptionDepartment: Call Center Reports to: Call Center Management Hours: Many shifts available
FSNB is a full-service, family-owned bank that has been in operation for 75 years.
Look no further! Begin building a successful career at FSNB! We are currently seeking friendly, outgoing, and adaptable individuals to join our team as entry-level Customer Service Reps in our Customer Service department, who view every contact as an opportunity to make it a positive customer experience.
FSNB provides paid training and offers career growth opportunities such as team leaders and supervisors. All qualifications can be acquired through on the job training, with no prior finance or accounting experience necessary.
What is in it for you:
Opportunity for pay increases in as soon as 30 days
Paid training
Paid vacation and personal leave
401k Plan
Flexible scheduling with two days off a week
Growth/Career opportunities
Equal Opportunity Employer
Health and dental insurance available
Employee Assistance Program available
Discounts at the YMCA, AT&T, Verizon, Dell and more
Free and discounted bank services, if you bank with us while employed
Main requirements:
Prior call center experience preferred
Meet acceptable standards for attendance and punctuality
Meet acceptable standards based on performance metrics
Provide excellent customer service by answering and handling all calls in a courteous and professional manner
Complete proper paperwork or data entries, accurately and efficiently
Filing and other basic office duties
Complete additional duties as assigned
Sales Representative - Lawton/Elmore City, OK
Representative job in Lawton, OK
**City** Lawton **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
**What You Will Do**
- JOB SUMMARY
Make sales to retailers, primarily in the form of commitments from retailers to increase stock, place orders, stock new product lines, provide and expand shelf space, participate in incentive programs and pre-shipment programs, allow promotional placements, and assign prime placement to products and promotional materials. Identify opportunities to drive volume and market share in your assignment. Optimize coverage to meet and/or exceed objectives by continually challenging the status quo. Establish credibility and increase influence in assignment to support and maximize sales and promote company priorities and goals. Actively seek to gain insights through retail activities that can be communicated and reported to strengthen the team and Company Brands.
- WHAT YOU WILL DO
Duties and Responsibilities:
_(This list is not exhaustive and may be supplemented as necessary by the Company)_
Sales
Sell company products, programs, and promotions to retailers.
Develops selling plans that resonate with retailers and encompass conceptual selling themes across all company categories.
Demonstrates product and industry knowledge to effectively market and sell Company products.
Collaborates with division resources to identify sales opportunities that can be acted upon to drive sales performance.
Be accountable for delivering all assigned retail execution objectives and key company priorities within your respective assignment.
Retail Partnership
Develops and maintains strong retail partnerships across the assignment
Identify company opportunities within the assignment and provide input to Division Sales Manager on potential areas for improved sales.
Model ability to influence retailer to support company sales and key strategies and initiatives
Penetrate consumer and retailer insights to drive alignment between the Company and the consumer.
Retail Coverage
Measure resources to maximize time allocation on a store-by-store basis to maximize productivity and meet objectives.
Ensures alignment to retail cycle plan coverage objectives and overall coverage model parameters.
Optimize assignment coverage designs to maximize retail activity time in achieving strategic objectives.
Retail Store Development
Ensures placement and services of all merchandising fixtures/displays to present a competitive merchandising advantage across all Company categories
Ensures all requirements of our retail partnership agreements are being maintained by retail stores
Ensures and maintains all promotional programs and competitive pricing initiatives.
Retail Communication & Insights
Gains and maintains acceptance by retailers to use the "ITG Portal" as the primary method for reimbursement and tracking
Share best practice approaches with Division Sales Manager to improve sales and overall division business performance.
Solicit and report customer and competitive insights to identify critical sales opportunities and provide solutions to Division Sales Manager/HQ.
Performs other job-related duties as assigned
**Qualifications**
- REQUIRED MINIMUM QUALIFICATIONS:
Education and Experience:
+ High School Diploma/GED.
+ Must be 21 years of age or older.
+ Must possess a valid driver's license issued from state of residence.
Knowledge of:
+ Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams.
Skilled in:
+ Verbal and written communication
+ Attention to detail
+ Problem/situation analysis
+ Effective time and task management
+ Multitasking capabilities
+ Flexibility and adaptability
Ability to:
+ Make sales and obtain commitments.
+ Communicate to a broad and diverse audience.
+ Maintain effective working relationships.
+ Demonstrate critical thinking.
+ Work with diverse populations and varying education levels.
+ Receive and communicate information orally and in writing.
+ Prioritize assignments, workload, and manage time accordingly.
- PREFERRED QUALIFICATIONS:
Education and Experience:
+ Bachelor's degree in Business Administration or related field of study with 1+ years related sales experience.
**Work Environment and Physical Demand**
+ Employee must live within the boundary of the assignment or within a pre-approved mileage from the boundary or be willing to relocate at your own expense.
+ Requires moderate physical effort. Occasionally lifts or moves light objects (10-50 lbs.).
+ Able to bend, crouch, stretch, climb, or reach in retail environments.
+ Walks, sits, or stands for extended periods.
+ Travel required based on assignment needs.
+ Occasional exposure to noise, dust, or weather.
+ Operates in a retail and wholesale environment.
+ Requires prolonged machine operation including vehicle, computer, and keyboard equipment.
_This is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position_ .
**What We Offer**
- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
- Dollar for dollar 401k match up to 6% and 5% annual company contribution
- 15 Company-paid holidays
- Generous paid time off
- Employee recognition and discount programs
- Education assistance
- Employee referral bonus program
**Applicant Information**
This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.
**ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* .
**SHARE THIS JOB**
The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.
All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) .
We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .
In-Home Sales Representative
Representative job in Wichita Falls, TX
Job DescriptionIn-Home Sales Representative Transforming Baths with Style, Affordability, and Quality At Luxury Bath of Texoma, we're redefining the way homeowners approach bath remodeling. Offering stylish, cost-effective, and low-maintenance bath solutions, we cater to a wide range of needs - including accessibility requirements. Born out of a desire to offer superior quality and craftsmanship that was lacking in the marketplace, we've earned an outstanding reputation for excellence. Now, we're looking for passionate individuals to help us extend that reputation into the homes of more families.
About the Role: As an In-Home Sales Representative, you'll be the face of our company, meeting with pre-qualified homeowners and offering innovative solutions that fit their vision. This is an exciting outside sales position, where you'll use cutting-edge technology to design and sell high-quality bath products.
Your Responsibilities:
• Present our proprietary sales presentation to homeowners using an iPad
• Participate in ongoing weekly sales training to continuously hone your skills
• Use our intuitive software to design customized bath solutions
• Deliver pricing and close sales consistently
What We're Looking For:
• Strong interpersonal, organizational, and communication skills
• Prior in-home sales experience, and experience in the home remodeling industry is a plus
• Must have reliable transportation and be willing to travel
• Confidence and poise in public speaking and presentations
• Ambitious, self-motivated, and disciplined approach to work
• Independent, goal-oriented attitude with the ability to thrive in a dynamic sales environment
• Outgoing, articulate personality that excels in social settings
This is a commission-based position with unlimited earning potential. Your earnings are determined by your performance and experience. This position is ideal for someone who wants a flexible schedule and is money-motivated.
If you're passionate about helping homeowners transform their spaces with top-tier products, we'd love to hear from you!
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Door to Door Sales Representative - Unlimited Income Potential
Representative job in Lawton, OK
**Join Our Team & Help Push the Boundaries of Possibilities for Our Communities!** **** Starting target compensation at 100% (base pay + targeted commissions) for full time roles range from $72,000 to $90,000, commensurate with experience. **** Are you someone who enjoys getting out in your community and connecting with people face-to-face? If you're comfortable working independently and driving around to meet new people, this could be a great fit for you!
In this role, you will be responsible for promoting and selling our products and services directly to customers in their homes. Your primary focus will be to conduct door-to-door visits in assigned territories and engage potential customers. Your ability to build rapport and effectively communicate the value of our offerings will be key to your success!
Ready to take control of your career? If you are a self-starter with excellent communication skills and a passion for sales, apply today!
**Compensation and Benefits**
- **Base pay is commensurable with experience** - full time and part time opportunities available
- **Uncapped earning potential** - on the commission plan plus performance incentives
- **Paid On-the-Job Training** - No experience? No problem! We'll provide the training you need to set you up for success
- **Comprehensive Benefits** - Medical, Dental, Vision, Life, and 401(k) plans
- **Generous Paid Time Off** - Vacation, sick time, personal days, and paid holidays to help you maintain a healthy work/life balance.
- **Employee Discounts** on Bluepeak services, including internet for your home.
**Responsibilities**
- Promote and sell Bluepeak products and services directly to customers in their homes.
- Conduct door-to-door visits in assigned territories, including new communities and rural areas.
- Engage potential customers to explain product benefits and solutions based on customer needs.
- Utilize software tools for tracking leads, managing customer interactions, and reporting sales activities.
- Manage the entire sales process from prospecting to close.
- Meet or exceed monthly and annual sales targets.
- Travel as needed within your assigned territory.
- Expand customer base by attending community events to promote Bluepeak services and build brand and service awareness.
**What We're Looking For:**
- **A positive, energetic attitude** We want someone who is enthusiastic and ready to take on a challenge!
- **Excellent communication skills** You're comfortable building rapport with all types of people.
- **Self-motivated & driven** You'll need to set your own goals, stay focused, and keep pushing yourself to succeed.
- **Resilient** Rejection doesn't faze you - you stay positive, adapt and keep pushing forward.
- **Customer service or sales experience** is preferred but not required-we'll train you!
- **A valid driver's license** and reliable transportation are required. (You'll be on the road, helping customers right in their neighborhoods!)
- **Ability to pass a background check** and drug test is required.
**Why Choose Bluepeak?**
We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live.
We believe in promoting from within and helping our team members grow professionally. You'll be part of a dynamic, inclusive team where your contributions are valued and celebrated.
Join a supportive, inclusive team that embodies our values of Purpose, Evolve, Authentic, and Kind in everything we do. Apply today!
Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*This is a safety sensitive role and as such all candidates must pass a drug test, inclusive of marijuana, regardless of medical marijuana license status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Transmission Construction Representative - Transmission Line & Substation
Representative job in Lawton, OK
Transmission Construction Representative - Electric Utilities - Transmission Line & Substation
We are looking for a highly skilled and knowledgeable Transmission Construction Representative to oversee contractor performance and ensure compliance with contract terms for construction projects related to the owner's electric transmission system. This role will involve ensuring work is completed safely, on schedule, and design specifications, across a range of projects, from simple upgrades to the construction of new substations.
Ensure contractors adhere to all contract requirements while performing construction on the electric transmission system.
Monitor the safe completion of work, ensuring alignment with design specifications and safety standards.
Manage a wide scope of projects, including substation upgrades and the construction of new substations.
Proactively identify potential issues that could impact project success, such as design flaws, material shortages, contractor performance, access challenges, and customer concerns.
Assist in resolving issues to maintain project timelines, quality, and safety standards.
Apply expert knowledge of line, substation, and civil construction requirements, with a broad understanding of other transmission and distribution areas.
Interpret engineering drawings and provide guidance for their application in construction.
Ensure compliance with Owner construction standards and safety terms.
Perform all duties independently, while demonstrating leadership and a high level of expertise.
Mentor and train lower-level Transmission Construction Representatives (TCR), sharing best practices and ensuring the application of correct methods and processes.
The successful candidate will demonstrate excellent problem-solving, communication, and leadership skills, making them an invaluable asset to our team and ensuring the smooth, compliant execution of key construction projects.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
· The employee may be required to stand; reach with hands and arms, stoop and kneel
· The employee may be subject to rough terrain and inclement weather
· The employee may be required to sit or stand for long periods of time
· The employee may be required to lift, carry, push, pull or move up to 50 pounds
· The employee may be required to travel
· The employee is frequently exposed to outside weather conditions including wet and/or humid conditions
· This position may require working more than 40 hours per week
Requirements
Associate's degree in construction management or engineering is a plus
6+ years of relevant transmission line and substation work experience required
Experience working in the utility industry is highly preferred
Compliance management experience is a plus
Proficient at using a computer, iPad and Microsoft Office products
Good communication skills, both verbal and written
Must have a valid driver's license
Must currently be eligible to work in the United States without sponsorship
About Think Power Solutions
Think Power Solutions is a certified Great Place to Work company! This credential was earned based on extensive ratings provided by our employees in anonymous surveys conducted by the Great Place to Work organization - the global authority on workplace culture since 1992.
Think Power Solutions is a leading tech-enabled infrastructure management solutions provider with highly skilled and dedicated consultants who clients entrust to manage their mission-critical infrastructure. Think Power Solutions was founded with the vision of providing exceptional client service influenced by modern technology to positively impact the utilities, telecom, and construction industries. Think Power Solutions exists to serve its clients, making every effort to understand their needs to produce a high-quality deliverable specifically tailored to meet custom requirements. Our client-centric philosophy, creative thinking, and innovative solutions, combined with stellar project execution attracts top industry talent. Think Power Solutions' culture enables its people to deliver industry leading services and products.
Benefits
· 401(k) with 3.5% company match
· 100% employer paid employee-only medical plan
· 100% company paid basic life insurance
· 100% company-paid short-term disability
· Optional vision and dental insurance
· Optional long-term disability
· 6 company-paid holidays
· 10 days PTO
· 5 days paid family leave
· 6-weeks maternity leave paid at 100%
· 1-week paternity leave paid at 100%
· Infertility benefits up to $10,000
· Adoption assistance up to $5,000
Note to Recruiters, Placement Agencies, and Similar Organizations
Think Power Solutions does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Think Power Solutions employee. Think Power Solutions will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Think Power Solutions and will be processed accordingly.
EEO Statement
Think Power Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Think Power Solutions will not tolerate any unlawful discrimination towards, or harassment of applicants or employees, by anyone at Think Power Solutions, or anyone working on behalf of Think Power Solutions.
Patient Access Rep
Representative job in Wichita Falls, TX
Summary of Essential Functions
Knowledgeable of the insurance information required to properly process insurance claims and ensure prompt payment.
Knowledgeable of hospital policies concerning all admissions and registrations.
Fully versed in all aspects of the admitting office and the emergency room functions and duties.
Knowledgeable and obtain legal forms mandated by law.
Educational Requirements
High School Diploma or equivalent.
Must be able to communicate effectively in English, both verbally and in writing.
Qualifications/Knowledge/Skills/Abilities:
Clerical skills and background is needed to perform the functions of the job.
Admitting, insurance, collections and medical terminology are helpful.
Clerical abilities (typing, spelling, and communication).
Previous admitting/registration experience is helpful and desired.
Past collection and insurance experience is desired.
Must type 40 wpm and good clerical, communication, spelling, and public relation skills are required.
Requires the use of office equipment, such as computer terminals, telephones, copiers, 10 key calculators and other various office equipment.
Having patience and understanding is a must.
Flexible hours/scheduled according to needs of the department.
Ability to work under pressure and stress.
Physical Requirements
Requires eye-hand coordination and manual dexterity.
Requires corrected vision and hearing to normal range.
Must distinguish the difference between numbers and symbols.
On occasion may require some lifting up to 20 pounds.
Will be required to assist patients to their rooms, by walking, pushing in a wheelchair or calling nursing to assist.
Duties and Responsibilities
Ensures that highest possible customer service is delivered to both internal and external customers. Proactively approaches dissatisfied customers and implements customer service recovery measures to satisfy displeased customers.
Conducts a thorough search of patient name against the Eclipsys Master Patient Index (EMPI) in order to eliminate the risk of duplicating or making errors in selecting the correct patient or establishing a new Medical Record Number (MRN). Follows policy and procedures that govern the naming conventions, search practices and notification of changes to the MPI core data elements. Utilizes all systems available to verify information provided by patients/families. This includes collecting a copy of the patients(s) or guarantor's drivers' license(s) and insurance card(s).
Inputs third party payer information, according to what plan is considered primary payer, secondary payer, etc. Establishes the correct assignment of payer based on COB training materials. The department sets performance targets associated with write offs, denials and rejections. The target must be achieved in order to meet performance expectations.
To provide the highest possible customer service, patients are preregistered 2 working days to 2 weeks in advance of appointment/admission date daily. Contacts insurance company(ies) and notifies them of the patient's admission within next business day of admission and/or in accordance with Payer's contracted guidelines. Works with Utilization Review department and physician's offices to ensure that clinical requirements are obtained. Enters all benefits and pre-cert information in the account notes as instructed. Provides efficient documentation of time and person whom talked to when obtaining benefits and pre-certification data.
Based on benefit information obtained from the patient's insurance company, creates an accurate good faith estimate letter. Utilizes all available resources to obtain CPT & Procedure Codes i.e. CPT/Procedure Code books, websites, Medical Records Coding Help Line ect.
Provides patient/family with information on advanced directives, patient rights, consent for treatment, and obtains appropriate signatures. Prepares necessary patient packets and completes charts. Scans insurance cards, patient identification cards, and other admitting documents.
Quotes patient's co-share responsibility (co-payments, deductibles, & out of pocket amounts) to patient, negotiates payment options that lead towards compliance and minimizes collection expenses. Provides assistance applications to all patients with no or inadequate funding. Documents receipts of funds from patient and gives copy to patient at time of transaction. Files receipt of funds in department files. Reconciles petty cash count and reports overage/shortage to supervisor daily.
Will follow established procedure to ensure that Medicare Secondary Payer Questionnaire (MSPQ) are collected and accurately entered into the registration system. Will insure that Medicare A and/or Medicare B, along with any other applicable coverage, are shown in the correct position(s) on the Insurance Plan Screen in Eclipsys, and if not, to make the appropriate corrections.
Completes special assignments completely and in a timely manner, is quick to assist, demonstrates ability to work under deadlines and pressure. Works with Management in a positive manner when reporting trouble accounts.
Performs all other tasks/responsibilities as necessary.
Auto-ApplySales Representative
Representative job in Lawton, OK
Full-time Description
RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with affordable payment options.
At RNR we have built a culture around “SERVING our customer and not just providing them customer service”. We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience.
RNR Tire Express started as a family business over 20 years ago in a small shop located in Tampa, Florida. Since then, we have grown to over 160 stores across 26 states, and continue to open more locations across the country each year. While we have expanded far beyond that little shop in Tampa, we have never lost our core value of FAMILY.
At RNR, we believe having a healthy work / life balance is critical to the success of our team. That is why we offer flexible schedules and are closed every Sunday to make sure you don't miss out on the most important moments in life.
We also believe in rewarding our team for their hard work, which is why our hourly pay and commission structure is one of the best in the business.
At RNR Tire Express, we understand that happy employees make for a productive team. We work to accomplish that by providing outstanding benefits.
Two Medical Plan Options
Health Savings Account
Dental & Vision
Employer Paid Life
401(k) with Company Match
Paid Vacation
Employee Assistance Program
And More
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills?
If yes, then this position is perfect for you!
As a Sales Representative, you'll be responsible for working with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
Prior experience as customer service, account executive, sales representative, account manager, account representative is very helpful to the success at this opportunity.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Greeting and assisting customers that come into the store day-to-day.
Maintain working knowledge of inventory, vehicle fitments, type of tires, etc.
Assist customers in finding in-stock wheel and/or tire packages for their vehicle.
Compiling quote sheets for customers.
Responsible in going over quote booklets with customers prior to Accounts Management assisting with full agreement contract.
Inform customers of payment options and program details including referral, warranty, and SAC information.
Process warranty claims for customers.
Placing numerous phone calls to draw in new or previous customers.
Assisting to keep inventory properly tagged and itemized.
Educate customers of proper wheel and tire care.
Responsible for keeping floor properly stocked.
Maintain a clean and stocked showroom.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None.
Requirements
COMPETENCIES: To perform this job successfully, an individual should demonstrate the following competencies:
Previous experience in customer service, account executive, sales representative, and account manager.
Strong communication skills.
Strategic planning abilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent.
CERTIFICATES, LICENSES, REGISTRATIONS: None.
LANGUAGE SKILLS: Ability to communicate clearly and concise while demonstrating active listening skills. Ability to speak professionally and effectively to potential customers.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as fractions, decimals, and percentages to calculate taxes and sales receipts.
REASONING ABILITY: Ability to apply understanding to carry out instructions furnished in written or oral form.
COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of industry standard software.
OTHER QUALIFICATIONS:
Must be able to multi-task at a high level.
Must be able to prospect new customers through varies channels.
Must have a valid driver license and have a clean driving record.
PHYSICAL DEMANDS:
Prolonged periods of standing, walking, grasping with hands, and working on a computer.
Must be able to lift to 30 lbs.
WORK ENVIRONMENT: The duties of this position are performed in an office environment under temperature-controlled conditions. The noise level in the work environment is usually moderate.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Entry Level Sales Representative
Representative job in Lawton, OK
Job Description
We are currently in search of an ambitious and self-disciplined individual who is eager to enter the dynamic and competitive field of sales. This position is designed for those at an entry level, and while prior sales experience is appreciated, it is not a requirement. We offer comprehensive and continuous training, providing support to both newcomers and experienced sales professionals alike. Individuals should have a dedication to helping people, a resilient attitude, adaptability, and the ability to overcome challenges; as these are traits essential for your success.
Alleviation's culture is grounded in our sales teams - individuals who are disciplined, hungry for success, and passionate. This is a meaningful career with independence and substantial growth opportunities.
Position Overview:
This is an outside direct sales position focused on your dedicated sales territory. We'll train you to target small and medium-sized businesses across various industries, meeting directly with business owners and decision-makers. Your objective is to promote some of the industry's leading supplemental insurance products and services to both the businesses and their employees. Expect to interact individually with business owners, benefits managers, and employees, and at times, conduct product presentations for sizable groups ranging from 50 to 100+.
Core Responsibilities:
Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities
Respond to client inquiries via phone, email, or text as needed
Schedule meetings with potential and existing clients to understand their insurance needs
Attend scheduled calls and meetings with your sales manager and team
Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and re-service existing clients
Build and nurture your own client portfolio
Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself
Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week
Record daily work stats and sales activity updates at the end of each work day
ADDITIONAL QUALIFICATIONS:
Pass a high-level pre-employment background check
Active Driver's License and reliable transportation
Active Health & Life Insurance Producer license in your resident state (or willing to obtain - study course provided at no cost and state licensing fees reimbursement available)
Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered)
COMPENSATION & BENEFITS:
Comprehensive classroom and field training program
Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions
Health, dental, and vision benefits offered after 60-days of employment
Performance-based promotions
Control of your schedule based on results achieved rather than time worked
Continuing professional development classes, advanced sales trainings, and leadership development classes
Culture of camaraderie, friendly competition, and success mindset
Apply now to be part of a team that embraces challenges and rewards effort!
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Sales Representative
Representative job in Lawton, OK
Job DescriptionJoin the Alpine Legacy Group Team
Empower People. Grow Professionally. Build a Legacy.
At Alpine Legacy Group, we're passionate about helping our clients protect what matters most - and equally committed to helping our team members reach their full potential. As we continue expanding into new markets, we're looking for motivated individuals who want to take control of their income, enjoy a healthy work-life balance, and grow both personally and professionally.
Our ideal candidate is someone who shares our core values of Empowerment, Momentum, and Impact - someone who takes pride in their work, loves helping others, and thrives in a positive, goal-driven environment.
Position Overview
As a new Sales Professional with Alpine Legacy Group, you'll begin with our comprehensive training program - a blend of online learning, field mentorship, and hands-on experience in your local territory. You'll work side-by-side with a dedicated field trainer who will guide you through everything from foundational sales strategies to advanced client relationship skills.
No prior sales experience? That's okay - we'll train the right person who brings the right attitude and drive to succeed.
You'll be responsible for managing your own local territory, meeting with small to mid-sized business owners to introduce them to our supplemental insurance programs. You'll host group presentations, meet with employees one-on-one, and become a trusted advisor within your community.
Core Responsibilities
Develop relationships with local businesses and professionals through in-person visits, networking, and referrals.
Use our custom Salesforce CRM to manage leads, track activity, and build your client portfolio.
Schedule and conduct meetings with new and existing clients to understand their insurance needs.
Maintain consistent communication with your team and sales manager through scheduled calls and meetings.
Follow up on referral leads, reservice existing accounts, and continually grow your book of business.
Set and achieve personal sales goals with the guidance of your manager.
Maintain an organized weekly schedule and submit activity reports at the end of each workday.
Qualifications & Desired Skills
Strong interpersonal and communication skills - you genuinely enjoy connecting with people.
A positive attitude, clear personal goals, and a drive to exceed expectations.
Resilient, coachable, and resourceful - able to think quickly and adapt in any situation.
Self-motivated with excellent time management skills and a passion for personal growth.
Background in competitive sports, coaching, or leadership roles is a strong plus - many of our top performers share this experience!
Additional Requirements
Must pass a standard pre-employment background check.
Valid driver's license and reliable transportation.
Active Health & Life Insurance Producer license (or willingness to obtain - we provide study materials and reimburse state licensing fees).
Bachelor's degree or at least 4 years of post-high-school work experience.
Candidates nearing degree completion or with athletic/sales experience will also be considered.
Compensation & Benefits
Comprehensive classroom and field training program designed for long-term success.
Weekly draw + uncapped commissions, plus monthly cash bonuses, quarterly stock share bonuses, vested renewal commissions, and paid incentive trips.
Health, dental, and vision benefits available after 60 days.
Performance-based promotions - your results determine your growth.
Flexible scheduling based on results, not hours clocked.
Ongoing professional development, advanced sales workshops, and leadership training.
A supportive, high-energy culture built on camaraderie, friendly competition, and shared success.
Apply now to join the Alpine Legacy Group team and start building your legacy today.
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Sales Representative
Representative job in Lawton, OK
Sales Rep Job Description Location: Lawton, OK, 73505 Skills Required: Sales Rep
We are seeking a highly motivated Sales Rep to join our team in Lawton, OK. The successful candidate will be responsible for generating new business and maintaining existing customer relationships. The Sales Rep will be expected to meet or exceed sales targets and provide exceptional customer service.
Responsibilities:
Generate new business through prospecting and cold calling
Maintain and grow existing customer relationships
Meet or exceed sales targets
Provide exceptional customer service
Prepare and deliver sales presentations to potential customers
Negotiate contracts and close sales
Collaborate with other departments to ensure customer satisfaction
Stay up-to-date with industry trends and product knowledge
Requirements:
Proven sales experience
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong organizational and time management skills
Ability to prioritize and multitask
Proficient in Microsoft Office and CRM software
Valid driver's license and reliable transportation
Financial Services Representative
Representative job in Vernon, TX
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $16
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplySales Representative
Representative job in Frederick, OK
Requirements
Required Education and Experience
High school diploma or GED, or equivalent years of experience.
Excellent communication skills.
Preferred Education, Experience and Requirements
One- year prior equipment sales experience.
Knowledge of commercial equipment.
Ability to use standard desktop load functions such as Microsoft Office and internet functions
Ability to work flexible hours
Excellent customer relationship skills
Ability to analyze and interpret basic sales reports
Physical Demands
This position requires various physical demands that are necessary to perform the essential functions of the position, including:
While performing the duties of this job, the employee is regularly required to use hands; reach with hand and arms; and talk or hear. The employee will frequently be required to sit, walk, climb, balance, and tolerate extreme outdoor conditions. Occasionally lift up to 50 lbs.
Financial Service Representative
Representative job in Lawton, OK
Serves as a liaison between the member and the credit union. Responsible for providing account information and professionally handling members' daily credit union needs. Provides a variety of transaction services for members including deposits, withdrawals, cash advances, loan payments, redemption of US Saving Bonds, transfers and check cashing. Sells travel cards, money orders and official checks. Open and close accounts, provides member service duties including card services and account information updates.
Duties and Responsibilities:
1. Perform routine transactions, including processing deposits, withdrawals, loan payments, transfers, domestic wires, issuing and cashing checks, receiving credit card payments and processing cash advances.
2. Process mail payments and deposits. Process and log night drop transactions.
3. Receive payments for installment and share secured loans, ensuring that payments equal amount due and all late charges.
4. Perform Shared Branch transactions.
5. ATM, CDM and card balancing as needed.
6. Operate and balance the coin machine.
7. Balance to system generated proof to verify no cash on hand in drawer. Review, verify and consolidate checks within teller capture. Report any discrepancies to supervisor.
8. Sell travel cards, gift cards, and other “sale” items and maintain logs and inventories.
9. Answer telephone account inquiries from members and process their requests including; transfers between accounts, check reorders, order check copies, payroll allocations, stop payment orders, credit and debit card transactions and membership file updates.
10. Maintain a working knowledge of the many aspects of the credit union to better serve members including knowledge of all FSFCU products.
11. Proficient in check ordering, credit/debit card ordering, processing simple adjustments to members' accounts, researching member disputes and problem resolution.
12. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, negotiability and/or fraud, and enter deposits into computer records. Adhere to check hold policy. Process stop payments on checking accounts and on official checks.
13. Maintain equipment and files necessary to keep accurate records of member accounts, including membership forms and account change forms.
14. Respond promptly to members' requests and/or concerns. If necessary, direct member to proper person for information and assistance. Research and resolve member account problems.
15. Process IRA and CD account transfers, rollovers and withdrawals. Prepare and process direct deposit forms and payroll allocations.
16. Close accounts according to procedures.
17. Accurately open new member accounts in a timely manner while cross selling products and services.
18. New account duties include interviewing potential members to obtain information and explain available financial services. Verify potential members for field of membership qualifications, complete and obtain signature in workflow, prepare temporary checks, open accounts for members. Ability to accurately review credit report for OFAC/ID alerts when required and use AML.
19. Process requests for new membership accounts. Sending correspondence to obtain necessary documentation to open memberships/accounts.
20. Provide information on products, services or policies, including eligibility for membership, types of accounts, dividend and interest rates, office locations, hours, etc. Cross-sell credit union products, including ability to explain features and benefits of each. Answer basic loan questions including next due date, payment amount, frequency, payment method and final payment date.
21. May be required to open and/or close branch.
22. Maintain a working knowledge of procedures and may have the authority to provide overrides for other FSR's.
23. Ensure station is properly stocked with forms, supplies, etc.
24. Scan information into the computer system.
25. Basic understanding of back office procedures and daily routines.
26. Represent FSFCU in a courteous, efficient and professional manner at all times. Maintain positive attitude when dealing with members and co-workers. Work cooperatively in a team environment with other staff members.
27. Maintain professional appearance and good attendance.
28. Ensure highest level of accuracy and confidentiality in all credit union business.
29. Identify member needs through building rapport and asking open-ended questions and strive to meet those needs.
30. Present, promote, and recommend products and services to meet member needs and to contribute to overall branch performance goals.
31. Cross-sell CU products by answering inquires, informing members of new services and product promotions, determining member needs and recommending alternate channels when applicable
32. Perform outbound relationship calls according to guidelines set if applicable.
33. Acquire and retain member relationships through relationship building, financial goal planning and overcoming objections.
34. Educate members on how to use alternate channels/digital platforms to bank on the go.
35. Attend and participate in Morning Brews and complete action items as set.
36. Comply with BSA and Fair Lending regulations when performing all job requirements, and stay abreast of updates/requirements of BSA/OFAC/CIP through the completion of training courses assigned annually by trainer as well as meetings discussing BSA compliance activities. Complete all required training programs.
Qualifications
Skills:
This position requires the associate to work well with others and be extremely detail oriented. Basic math and money skills and the ability to apply common sense and to reason are expected. Good people skills as well as oral and written communication skills are essential. Ability to read, analyze, and interpret technical procedures and regulations are required. Excellent phone skills and manners are required. Typing and PC skills are required. 10 key by touch, Word and Excel experience preferred.
Education:
High school diploma, equivalent, or an equivalent combination of education and experience are required.
Physical Demands/Work Environment:
Duties of this job frequently require associate to talk, hear, stand, sit, write and type. Associate is occasionally required to walk or bend. Associate is frequently required to use hands and fingers, handle and feel objects, tools, or controls. Associate may be required to occasionally lift and/or move up to 50 pounds. Job requires close vision for computer work and ability to adjust focus from computer to member interface. The work environment is an office setting. Noise level is usually moderate. While safety precautions are in place, due to the nature of the industry, robbery is possible. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Remote Work:
Remote work is not available due to the nature of the job.
This job description is not a complete list of all the duties and responsibilities, nor does it constitute an employment contract. Duties and responsibilities may be added, deleted, or changed at any time at management's discretion.
Call Center Representative
Representative job in Wichita Falls, TX
Description:
GENERAL DESCRIPTION:
The Call Center Representative (“CCR”) is responsible for providing exceptional customer service through the American National Bank & Trust (“ANB&T”) Call Center. The CCR provides assistance for our customers and employees via telephone, when they have questions or concerns regarding their account(s) with us. The CCR must handle all calls in a professional, pleasant, informative and courteous manner.
ESSENTIAL FUNCTIONS OF JOB:
1. Assist customers with various account needs, (i.e. check orders, deposit slips, debit cards).
2. Assist with debit card issues, including fraudulent transactions and disputes.
3. Call customers for returned check orders and returned bank mail with incorrect addresses.
4. Assist customer with returned checks and stop payments.
5. Perform teller assist transactions related to the Interactive Teller Machine (“ITM”).
6. Assist customers with online banking and bill pay issues.
7. Take domestic and international wire instructions for customers.
8. Perform checks and balances for other CCRs.
9. Update customer account information, such as address, email and phone number(s).
10. Set up and maintain business online banking customers.
11. Perform all other duties as required or assigned
Requirements:
REQUIRED SKILLS:
1. Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.),
regular use of desktop computers and related banking software.
2. Exceptional communication skills via remote communication, ITM or telephone.
3. Mental awareness, alertness and adaptability to office and field area work routines.
4. Must be proficient in MS Office, (i.e. Excel and WORD), 10-key, accounting, alpha-numeric data entry, spreadsheets
5. Must possess excellent time management skills and the ability to prioritize work.
6. Must pay attention to detail and possess excellent problem-solving skills.
7. Must possess strong organizational skills with the ability to multi-task.
8. Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and
memos; ability to write simple correspondence. Ability to effectively communicate information and respond to questions
in person-to-person situations with customers, clients, general public and other employees of the company.
9. Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills
using money and other forms of measurement.
10. Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral
instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.
11. Decision-Making: Performs work operations which permit frequent opportunity for decision-making of minor
importance, and which would not only affect the operating efficiency of the individual involved but would also affect the
work operations of other employees and/or clientele to a slight degree.
12. Public Contact: Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated
contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization.
13. Mental Demand: Light mental demand. Operations require intermittent direct thinking to carry out pre-determined
procedures or a sequence of operations.
14. Problem-Solving: Repetitive; Activities or duties using a pre-determined set of processes or directions coupled with
nearby supervision; Learned things in situations where choice is simple or patterned.
15. Public Contact: Frequent contacts with customers and clientele could involve occasional self-initiated contacts. When
initiated, the utmost intact, professionalism and judgment should be used, as you are representing ANB&T.
16. Accuracy: Probable errors of internal and external scope would have a moderate effect on the operational efficiency of
the organizational component concerned. Errors might possibly go undetected for a considerable period of time,
thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses or embarrassment to
the company. The possibility of error is always present due to the requirements and repetition of the job.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
While performing the essential functions of this job, the CCR is continuously required to sit or stand, talk or hear: they may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. There are no harmful environmental conditions present for this position.
REQUIRED EXPERIENCE:
High school degree or GED equivalent; emphasis on office skills, plus 12-18 months of related experience and/or training or equivalent combination of education and experience.
REPORTING RELATIONSHIP:
This position reports directly to the AVP/ Call Center Manager. The AVP/ Call Center Manager reports to the Vice President Operations, who reports to the EVP of Operations/Cashier & HR Director, who reports to the President/CEO of American National Bank & Trust.
DISCLAIMER:
This is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization.
This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice.
“ANB&T is an Equal Employment Opportunity / Disability / Protected Veteran Status Employer”
Online Accounts CSR
Representative job in Lawton, OK
Job DescriptionHours: Monday - Friday, 8:30 AM to 5:00 PM
Job responsibilities:
Work all Online Account applications in Gro, Xperience, and Excel independently. Effectively communicate with customers as needed about online account applications. Work various reports and perform account/CIF maintenance as needed. Assist the Internet Banking department with customer calls and other daily duties as needed. Assist the Call Center with answering customer calls as needed. Other duties will be assigned on an as needed basis.
Minimum Requirements:
Working knowledge of Excel is critical.
Confidentiality is essential.
Must be able to multi-task and work independently.
Must have excellent phone skills.
Must be a self-starter.
Financial Services Representative
Representative job in Wichita Falls, TX
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $16
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
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