Restaurant general manager jobs in Amherst, NY - 562 jobs
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Hotel General Manager - Hampton Inn & Suites Buffalo Airport
Manga Hotel Group
Restaurant general manager job in Cheektowaga, NY
Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States with several new properties and developments in the pipeline.
Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company's continued growth.
As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel GeneralManager who will direct the day-to-day operations and activities and lead the 101-room Hampton Inn & Suites Buffalo Airport.
Responsibilities include, but are not limited to, the following:
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Understand P&L statements and react with impactful strategies for property success.
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.
Direct the leadership team in the development and implementation of hotel-wide strategies.
Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results.
Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction.
Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results.
Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market.
Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property's financial performance.
Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
Responsible for monthly and weekly revenue/expense forecasting.
Participate in preparing annual revenue and expense budgets.
Follow company policies and procedures at all times.
Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
We are looking for a Hotel GeneralManager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred.
Job Type: Full-time
Benefits: Dental insurance
Vision insurance
Schedule: Monday to Friday
Weekend availability
Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York
Work Location: In person
This posting is for an existing vacancy.
$63k-98k yearly est. 2d ago
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General Manager & Principal Engineer
RCM Technologies, Inc. 4.2
Restaurant general manager job in Amherst, NY
Reports to Executive Management
Full-time Salaried Management
Buffalo, NY
RCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports multiple industries including renewable energy and chemicals extending through detailed design through commissioning, and startup of process plants, delivering both modular shop-built and field-installed systems. RCM contracts with suppliers and outsources its equipment fabrications to capable shops in various geographies.
RCM is seeking to hire an experienced GeneralManager and Principal Engineer to lead its team in Amherst, NY. RCM Technologies acquired the Thermal Kinetics Engineering company in 2018 to expand its process and industrial engineering capabilities, particularly through technology, patents, and intellectual property. This position requires managing the existing OEM-driven business and transforming a mostly chemical process focused group into a full-service engineering firm. Current core capabilities stem from a portfolio of patents commercialized in the fuel ethanol and renewable energy industries. Core capabilities encompass most of the common separations unit operations as listed previously plus work in crystallization and a few chemical reaction systems.
Position Summary
The GeneralManager is responsible for the overall strategic direction, operational management, and financial performance of Thermal Kinetics business unit. This includes overseeing project delivery, managing client relationships, driving business development, and supervising engineering staff. The manager ensures projects are completed on time, within budget, and to the highest quality standards while also fostering a culture of innovation, safety, and continuous improvement.
Key Responsibilities
Business Transformation & Growth
Develop and execute transformation strategy: Create and implement a comprehensive plan to transition the firm from a primary focus on process engineering to offering a full range of engineering services, including mechanical, electrical, instrumentation, civil/structural, and project management capabilities.
Identify and develop new service lines:
Identify new service opportunities within existing core business and clients.
Promote engineering services for local and regional industrial and chemical sectors.
Operational & Financial Leadership Team Leadership & People Development
Strategic hiring and upskilling: Identify staffing and skill gaps necessary for the transition and develop a strategy to address them. This will involve coordinating with other engineering offices and recruiting experienced engineers from various disciplines and creating professional development programs to cross-train existing staff and build the firm's new capabilities.
Create and implement change management: Communicate the strategic vision and manage the organizational changes required for the transformation. Build a culture that embraces new challenges and fosters collaboration across different engineering disciplines.
Manage operational change: Establish the new internal processes, workflows, and procedures required for a full-service firm, such as integrating multi-disciplinary teams on projects and managing a broader scope of services.Business Development & Client Relations
Represent the firm's new capabilities: Act as the external face of RCM Thermal Kinetics. Represent its expanded capabilities to clients, industry groups, and at conferences to generate interest and new business.
Manage strategic partnerships: Identify and secure partnerships with other firms or contractors to augment capabilities during the transition phase, ensuring the firm can deliver on its new "full-service" promises.
Marketing and Sales: With sales staff direct identification of new market opportunities, grow the client base, and expand the firm's service offerings.
Trade Events and Outreach: With key engineering staff and sales team represent the firm in professional organizations, with clients, and at industry events to build and maintain positive relationships.
Strategic Planning: Develop and execute short-term and long-term strategic business plans to achieve company goals for growth, revenue, and profitability.
Budget and Financial Management: In coordination with the CFO and his team prepare and oversee departmental budgets, manage financial forecasting, and review profit and loss reports.
Project Contracting: Supervise and assist as needed Projects Managers and the Proposal Manager to manage contracts, prepare proposals and bids, and negotiate agreements with clients and partners.
Provide mentorship, coaching, and professional development opportunities to team members to foster growth and improve performance.
Conduct performance reviews, set clear goals, manage resource allocation to maximize team efficiency, and promote professional development and cross-training to build a versatile engineering team.
Recruit, mentor, and cultivate a positive and collaborative work environment that encourages teamwork, high morale, and technical excellence.
Technical & Quality Oversight
Maintain a deep understanding of the firm's technical services and industry trends to guide strategic decisions and drive innovation.
Direct and review engineering designs and changes, ensuring technical accuracy and soundness of methods used by staff.
Oversee quality assurance and quality control (QA/QC) processes for all project deliverables, ensuring the team's work complies with all relevant industry standards, regulations, and safety codes.
Required Qualifications
Bachelor's degree in an engineering discipline (e.g., Civil, Mechanical, Electrical, or related). Master's degree in engineering management or an MBA is preferred.
Minimum 15+ years of progressive experience in an engineering field, including 5-7 years in managerial or leadership roles with P&L responsibility.
Professional Engineering (P.E.) license is required, in addition to proven experience in managing engineering operations, project delivery, and resource allocation.
Demonstrated success in business unit leadership, client development, and organizational transformation.
Expert-level technical knowledge relevant to the firm's specific engineering services.
Proficiency with industry-standard software, such as computer-aided design (CAD) programs, project management software (e.g., MS Project).
Strong analytical skills for evaluating technical information and complex problems.
Skills and Competencies
Leadership: Demonstrated ability to motivate, develop, and direct technical teams.
Communication: Excellent written and oral communication skills to convey complex information to a variety of technical and non-technical audiences.
Problem-Solving: Exceptional critical thinking and decision-making skills to address project-related issues.
Strategic Thinking: Strong ability to build effective relationships with clients, team members, and senior management.
Organizational: Proven ability to manage multiple projects, budgets, and schedules simultaneously.
Client Development: Track record of building and expanding client relationships in industrial and chemical markets.
RCM Technologies, Inc.
RCM Technologies, Inc. (RCMT) is a premier single-source provider of engineering, business and technology solutions. Since 1971, RCMT's core strengths and expertise are a result of decades of delivering operational and engineering excellence across multiple industries such as Healthcare, Aerospace & Defense, Energy, Process & Industrial, Life Sciences, Data and Solutions.
RCM Engineering Services division is a comprehensive Engineering/Architectural design and construction management firm providing clients with total solutions for their project needs. RCM provides the highest quality services in all engineering disciplines to utility, commercial, and industrial customers.
At RCM, we believe the key to success is working with our clients to define the correct technical staff and resources necessary to assure each project phase can be executed within the client's guidelines. This requires technical personnel with a depth of experience in all phases of project execution.
Over 510+ Engineers and Technical Designers on our staff ready to support our clients with their routine and complex engineering needs.
Experienced, multi-discipline project teams offer the full range of comprehensive services necessary to successfully execute all aspects of power delivery, generation, commercial and industrial projects.
Proven project management skills and tools are applied to all tasks to achieve budget and schedule commitments.
Highly responsive, flexible, and cost-effective total solutions consistently delivering results that exceed our customers' expectations.
Competitive Salary offered, along with benefits such as 401k, Stock Purchase Plan, Health, Dental and more. Salary and Title are commensurate with experience.
Equal Opportunity Statement
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disclaimer
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$106k-181k yearly est. 1d ago
Hotel General Manager
Graduate Hotels 4.1
Restaurant general manager job in Amherst, NY
Schulte Companies is seeking an energetic, experienced, and hands on GeneralManager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Managing budgets and financial plans and controlling expenditure
Maintaining statistical and financial records
Setting and achieving sales and profit targets
Recruiting, training, and monitoring staff -
Planning work schedules for individuals and teams
Appropriately responding to and resolving guest concerns
Addressing problems and troubleshooting
Ensuring events and conferences run smoothly -
Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings
Maintaining relationships with contractors, vendor and suppliers
Ensuring a safe and secure environment for all guests and associates
Maintaining appropriate inspections of the property as identified by the organization and brand
Ensure the property meets brand guidelines and expectations for service and all standards
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of two (2) years' experience as an Assistant GeneralManager
Bachelor's Degree in Hospitality Management or Business preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft Office
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$89k-125k yearly est. 22h ago
Energetic Senior Restaurant Manager or General Manager at Fast Paced Favorite
Gecko Hospitality
Restaurant general manager job in Buffalo, NY
Job Description
Looking for a senior RM or GM candidate for our high-volume fast fast-casual restaurant
$65,000 - $75,000+ base
Bonus up to $50,000 annually
$65k-75k yearly 9d ago
Popeyes Restaurant General Manager
Popeyes
Restaurant general manager job in Dunkirk, NY
We are seeking a RestaurantManager to join our team! You will be responsible for providing customers with a memorable fast food dining experience. The RestaurantManager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
RELOCATION ASSISTANCE OF $5,000
Monthly Performance Bonus based on sales, cost control, and operation metrics.
Essential Duties and Responsibilities
Oversee guest services and resolve issues.
Food order and chicken order
Training and coaching team members
Running a daily shift
Forecasting, crew schedule
Adhere to all safety and sanitation regulations.
Supervise product production.
Food order and chicken order
Training and coaching team members
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Acts with integrity and honesty, and promotes the culture of HIgh Noon Popeyes
Must be at least eighteen (18) years of age.
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with Guests and coworkers.
Willingness to learn all areas of restaurant operations & work multiple stations.
Available to work evenings, weekends, and holidays
Physical Demands
Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently,
Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds
Consistently operates registers
Consistently handle product preparation
Consistently kneel and follow proper lifting procedures
Frequently stoop and pick up supplies and trash
Consistently y push to open and close door to store and storage shed as well as cooler and freezers
Consistently stand during serving customers and training
Consistently talk to and listen to fellow team members and Guests
Consistently lifts for product preparation, stocking and inventory
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Supplemental pay
Bonus pay
Other
Benefits
Health insurance
Paid time off
Dental insurance
Vision insurance
Referral program
Other
$63k-93k yearly est. 60d+ ago
Assistant General Manager
1213-Dave's Hot Chicken-Tonawanda
Restaurant general manager job in Tonawanda, NY
Job Description
Dave's Hot Chicken - HAMBURG, NY
Assistant GeneralManager - Ranging from $61,000 to $100,000 annually PLUS Tips & Bonus
Huge Growth Opportunity for Advancement to become a GeneralManager right away.
Pay:
$61,000 to $100,000 annually plus Tip and Bonus. (Overtime pay in excess of $30 per hour)
Summary:
The Assistant GeneralManager will support the GeneralManager coordinating, directing and planning everyday business operations. The Assistant GeneralManager is a team builder and helps provide support and direction alongside the GeneralManager to ensure the operations of the business run smoothly.
Job Expectations:
Must be able to work Nights and Weekends and Holidays as needed. The Assistant GeneralManager ensures that Assistant Managers, Shift Leaders and Team Members are performing their job responsibilities and meeting expectations in all areas of their job and serves as acting GeneralManager (GM) when the GM is away from the Restaurant.
Duties:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Abide and enforce to the rules and direction given by the RestaurantManagement Team and refrains from insubordination
Communicate to their immediate Supervisor when additional training guidance and practice is needed
Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
Assign duties to specific Team Members based on role and skill level
Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
Ensure Assistant Managers, Shift Leaders and Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
Are performance-oriented and performance-driven; understand performance expectations and are aware of performance results
Provide direction, supervision, and feedback to maintain high levels of productivity and Team morale
Communicate Shift Leader and Team Member work performance to the RestaurantManagement Team and appropriately address performance issues
Train new and current Team Members
Balance cash drawers and prepare cash deposits as assigned by the RestaurantManagement Team
Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader
Complete all required administrative duties and daily paperwork including required checklists
Manage purchasing, inventory, maintenance, and other operational functions
Develop strategies for better workplace efficiency and goal achievement
Ensure all required administrative duties and daily paperwork including required checklists are completed
Ensure Restaurant is opened and closed according to DHC Policy
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Follow all company guidelines for food and cash controls; follow all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities
Communicate effectively with Assistant Managers, Shift Leaders, Team Members and to resolve any interpersonal issues as needed
Requirements:
Current student or high school diploma/GED preferred
Must be at least 18 years old and fluent in English
Previous Assistant Manager/Shift Leader experience
Certified in all stations as a Shift Leader following the DHC Training Program
Flexibility to work nights, weekends, holidays, opening and closing shifts
Ability to stand for long periods of time and work in a fast-paced environment
Ability to work in close quarters and around heat
Positive attitude while conducting any and all duties
Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest's point of view
Effective communicator with co-workers and the RestaurantManagement Team
Excellent organization, planning, time management, delegation, and problem-solving skills
Strong attention to detail and ability to multitask
Confident, proactive, and willing to take on challenges
Transportation & Accessibility:
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with RestaurantManagement Team and co-workers
"About Dave's Hot Chicken
Dave's Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller's (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave's own mix of spices ranging from No Spice to “The Reaper.”
Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read ""East Hollywood's Late Night Chicken Stand Might Blow Your Mind."" Almost instantly, the lines stretched around the block.
A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada."
$61k-100k yearly 1d ago
District Service Manager
Fixed Asset Accountant In King of Prussia, Pennsylvania
Restaurant general manager job in Tonawanda, NY
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: ***********************************
Responsibilities & Qualifications
Monday - Friday
Pay range: $80K - $85K annually + Annual bonus
Car Allowance: $550.00 / month
Fuel Credit Card
The primary focus of this position is to manage, direct, and develop customer relations and service management. The District Service Manager will oversee multiple routes and manage growth opportunities within these routes.
RESPONSIBILITIES:
Leadership & Team Development
Hire, train, develop, and coach service personnel.
Promote a culture aligned with company goals, values, safety, and empowerment.
Support route, sales, and administrative personnel.
Service Operations & Route Management
Oversee daily execution of service routes and customer interactions.
Manage route logistics, including routing of accounts and merchandise control.
Monitor and coach route performance through daily check-ins.
Ensure compliance with service and quality standards.
Customer Relations & Business Growth
Maintain and grow recurring revenue streams.
Execute business plans for renewing, expanding, and developing route business.
Ensure completion of quarterly customer contacts and audits.
Identify and implement account improvements with new products and services.
Compliance & Reporting
Ensure training and certification in all compliance areas.
Manage daily account functions (audits, scrub counts, reconciliations, etc.).
Oversee invoice accuracy, reconciliation, and reporting.
Maintain adherence to all policies, guidelines, and external compliance standards.
Fleet & Equipment Management
Schedule and manage routine maintenance on company trucks.
Maintain truck maintenance logs and ensure operational readiness
MINIMUM QUALIFICATIONS:
Bachelor's Degree or equivalent managerial experience.
4+ years of route management experience.
Clean driving record and strong ethical standards.
Must possess a valid Driver's License at the time of hire.
Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.
This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed.
Exceptional customer service, communication, and leadership skills.
Ability to analyze sales opportunities and assess customer needs.
Experience developing route structures for new and expanding accounts.
Strong organizational, problem-solving, and conflict management abilities.
Proficiency in interpreting reports and performance metrics.
High energy with the ability to multi-task and work independently.
PHYSICAL REQUIREMENTS:
Ability to manage a route environment and train new hires.
Capable of lifting at least 25 lbs and handling moderate traffic scenarios.
Strong time management and a results-oriented service mentality.
Ability to maintain a positive attitude in diverse and challenging situations.
Company Values & Benefits
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Weekly pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Paid Parental Leave
Tuition Reimbursement
Referral Program
Great company culture
Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
#LI-BD1
$80k-85k yearly Auto-Apply 1d ago
General Manager
Smurfit Westrock
Restaurant general manager job in North Tonawanda, NY
Opportunity summary: As GeneralManager you will have full responsibility for the performance and profitability of the plant facility. This includes managing and focusing on measures associated with safety, quality, cost and productivity and focusing on strategic expansion by increasing local and regional sales.
How you will impact SmurfitWestrock:
* Maintain the plant's profitability and ensure all safety and quality requirements are met
* Develop and implement business plans that align with company goals and overall strategic vision
* Build a high performing team and work collaboratively to drive change initiatives within the organization
* Drive and implement continuous improvement initiatives tied to the strategic business direction
* Build partnerships with your Corporate Sales Managers to identify Business Unit growth opportunities and maintain relationships with key accounts
* Oversee sales and production of a multi-plant division to meet short-term and long-term divisional objectives to achieve optimum efficiency
* Build effective alliances with other Business Units, Sales, Logistics, Production, Safety and Quality Managers to better serve customers that cross multiple business units
What you need to succeed:
* Bachelor's Degree in Business or Engineering
* Must have a minimum 7 years of Manufacturing/Operations experience along with proven experience in budget and financial management
* Have a proven track record of goal-setting and achievement and demonstrated ability to build, lead, and motivate diverse teams
* Ability to initiate projects in pursuit of greater profitability, anticipate potential problems and address them early
* Ability to facilitate the development of others' knowledge and skills
* Demonstrated knowledge of capital management (P&L and capital budgets) and analyzing financial data
* Must possess excellent strategic planning and analytical skills
* Ability to operate with the customers' best interest in mind
* Ability to respond quickly to changing demands, processes and updated information
* Communicate effectively with the ability to adjust communication style based on audience
$62k-118k yearly est. 13d ago
General Manager
Mobilityworks 4.2
Restaurant general manager job in Buffalo, NY
The GeneralManager holds the responsibility of executing the store operations playbook flawlessly, aiming to achieve the store's defined objectives. This role carries substantial influence over the company's revenue and significantly contributes to market expansion, representation, and the quality of customer relationships. These contributions align with company policies, processes, and procedures.
* Supervise all facets of the store's operations, including consumer sales, commercial sales, and service operations.
* Support the overall company objectives and ensure consistent messaging in alignment with Regional Sales and Service Managers to the store staff.
* Provide store performance reports as required, utilizing Key Performance Indicators as outlined in Rhythm.
* Identify local market opportunities and utilize corporate support to enhance business through localized marketing efforts.
* Collaborate with the HR Department to recruit and retain qualified candidates to meet the store's staffing requirements.
* Effectively manage team performance and provide coaching and mentorship to enhance effectiveness in each role.
* Uphold customer treatment standards characterized by courteous and professional conduct, fostering complete customer satisfaction.
* Promote a culture of training by participating in company training initiatives and fostering continuous learning.
* Oversee and promote the sale of all company products and services across all company locations, involving all personnel.
* Manage incoming leads generated by the Business Development Center to meet show rate and solution rate goals.
* Accurately forecast unit sales and gross profit levels.
* Collaborate with the Regional Sales Manager to review the GM Scorecard and identify focus areas.
* Manage and maintain vehicle inventory in collaboration with the Inventory team.
* Partner with the Service Manager to oversee service operations, including technician efficiency and overall billable hours.
* Aim to achieve NPS results at or above the overall corporate average through our Solution Experience process.
* Foster Employee Engagement by demonstrating leadership skills in support of our core values.
* High school diploma or GED is a prerequisite.
* 2-3 years of experience in sales management is essential.
* Exceptional customer service skills and experience are mandatory.
* Proficiency in Microsoft Office products and technical aptitude is required.
* Demonstrated ability to work independently with minimal supervision is a must.
* Strong computer skills with familiarity in SalesForce are preferred.
$74k-149k yearly est. 60d+ ago
General Manager for Corporate Fitness Center
Kinema Fitness 4.2
Restaurant general manager job in Buffalo, NY
Kinema Fitness is a premium fitness center operator that provides on-site wellness solutions to corporate facilities across the country. Kinema Fitness is seeking a full-time generalmanager to operate a corporate fitness center in the East Aurora, in Buffalo, New York.
Kinema Fitness prides itself on creating an absolutely incredible atmosphere for our members that is built on the highest levels of customer satisfaction, member engagement, program innovation, and performance. Kinema is seeking a generalmanager that has strong leadership and communication skills with a love and passion for wellness.
The manager will be responsible for member engagement, customer service, wellness programs, personal training, group fitness, and achieving member fitness results.
The manager will also be responsible for creating an outreach strategy to broaden the reach of the fitness center. These programs will include events, workshops, in-department meditation, and other services. You will be working closely with the client's team along with Kinema Fitness's team to develop and implement the vision and strategy that is created.
As generalmanager, you will be responsible for meeting and exceeding certain performance metrics and goals. To achieve these goals, it is prudent to be proactive, detailed oriented, organized, and innovative.
ROLES AND RESPONSIBILITIES:
Create a culture of excellent customer service that is tailored to the needs of the members.
Develop a strong personal training program that will become a cornerstone of the corporate fitness center.
Create new fitness initiatives that engage and excite the members of the fitness center.
Hire, supervise, train, and evaluate staff
Be prepared to create participation and usage reports for the on-site team as well as Kinema Fitness.
Network with other vendors on the property to integrate the fitness center into the many areas of the property.
Achieve revenue & financial objectives by preparing budgets, analyzing, and reporting.
Create an outreach strategy to generate additional memberships
Work closely with our design team to create marketing collateral that is consistent with our branding.
Develop and implement strategies for improving programming, participation, and financial outcomes for programming.
Ensure that all equipment is in working order.
Must be responsive to feedback from members.
Implement and grow holistic wellness solutions as well as other wellness-related services
Ordering and maintaining of locker room supplies
Requirements
2 years of corporate fitness management experience
Degree in Exercise Science or related field
Certified Personal Trainer
CPR/AED
*To be considered a cover letter must accompany your resume.
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
$62k-114k yearly est. Auto-Apply 5d ago
Assistant General Manager
Daveandbusters
Restaurant general manager job in Buffalo, NY
THE ASSISTANT GENERALMANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the GeneralManager.
What we are looking for!
You love working in a fast-paced, multi-faceted restaurant/entertainment scene
You can communicate with the team members and guests in a way that inspires FUN!
You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
You have never met a goal you can't beat
You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
The ability to oversee all aspects of the business - from the most minor details to the big picture.
Requirements:
21+ years of age
5+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Strong business acumen
Ability to lead a team to create a memorable guest experience
The ability to work weekends, nights and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions.
What will you be doing daily?
Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
Assures the execution of staff training programs.
Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
Deliver an unparalleled guest experience through the best combination of food, drinks, and games
Maintain a safe and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to operating standards and procedures
PERKS!
Competitive salary
Quarterly bonus program
Health, Dental, Vision, Long & Short-term Disability
Employee Assistance Program
Buster's Legacy Fund (Supports team members during difficult times)
401K matching plan
FREE food
FREE gameplay
Large leadership team = multiple managers per shift
FUN work environment
Grow your career!
Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range:
66051
-
77707
We are an equal opportunity employer and participate in E-Verify in states where required.
$51k-79k yearly est. Auto-Apply 20d ago
Assistant Restaurant Manager- Grand Island NY #4755
Clark Holdings Inc./Tim Hortons
Restaurant general manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant RestaurantManager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Grand Island team and immerse yourself in an engaging role. As a RestaurantManager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service.
We are seeking experienced an experience and dedicated Assistant RestaurantManager with a passion for quick food service to join our team at the location 2366 Grand Island Blvd on Grand Island. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members.
Summary/Objective:
Reporting to the District Supervisor, the Assistant RestaurantManager is responsible for managingrestaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of GeneralRestaurantManager, the Assistant RestaurantManager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Job Entry Requirements:
High school diploma or GED (must be at least 18 years of age)
Minimum of 12 months previous food service management experience
ServSafe Manager Certified
Strong problem-solving, organization, and time management skills
Excellent knowledge of Tim Hortons products and procedures
Action and results-oriented mindset
Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening
Excellent communication skills (written, verbal, composure)
Possess a valid driver's license and car insurance
Willingness to travel and work at any of our Tim Hortons locations
Responsibilities & Tasks:
Customer Service:
Lead by example in demonstrating and reinforcing positive customer service behaviors
Respond to customer service complaints, resolving problems, and turning negative situations into positive ones
Assist in scheduling staff to maintain high Tim Hortons standards throughout the day
Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience
Be flexible on the floor to troubleshoot and address any issues as needed
People Management:
Pre-screen, interview, hire and promote high-quality employees to fill various openings
Support the restaurant's training program and ensure employees have the necessary tools and support
Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary
Motivate and meet with employees regularly to ensure company goals and objectives are met
Stay updated on health and safety regulations and employment legislation
Provide ongoing performance feedback
Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee
Driving Sales:
Ensure proper merchandising of products and maintain sufficient inventory levels
Promote the principles of REV standards and implement staff incentives for improved performance
Evaluate and focus on areas requiring greater performance from employees
Operational Analysis:
Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards
Manage inventory levels and ensure proper yields from all products
Monitor food flow and equipment maintenance to serve safe food to customers
Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators
Stay informed of new information through available resources
Monitor and promptly respond to company email messages
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks.
Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.)
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$47k-68k yearly est. 22d ago
Assistant Restaurant Manager -Grand Island NY #4755
Clark Holdings/Tim Hortons
Restaurant general manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant RestaurantManager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Grand Island team and immerse yourself in an engaging role. As a RestaurantManager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service.
We are seeking experienced an experience and dedicated Assistant RestaurantManager with a passion for quick food service to join our team at the location 2366 Grand Island Blvd on Grand Island. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members.
Summary/Objective:
Reporting to the District Supervisor, the Assistant RestaurantManager is responsible for managingrestaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of GeneralRestaurantManager, the Assistant RestaurantManager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Job Entry Requirements:
High school diploma or GED (must be at least 18 years of age)
Minimum of 12 months previous food service management experience
ServSafe Manager Certified
Strong problem-solving, organization, and time management skills
Excellent knowledge of Tim Hortons products and procedures
Action and results-oriented mindset
Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening
Excellent communication skills (written, verbal, composure)
Possess a valid driver's license and car insurance
Willingness to travel and work at any of our Tim Hortons locations
Responsibilities & Tasks:
Customer Service:
Lead by example in demonstrating and reinforcing positive customer service behaviors
Respond to customer service complaints, resolving problems, and turning negative situations into positive ones
Assist in scheduling staff to maintain high Tim Hortons standards throughout the day
Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience
Be flexible on the floor to troubleshoot and address any issues as needed
People Management:
Pre-screen, interview, hire and promote high-quality employees to fill various openings
Support the restaurant's training program and ensure employees have the necessary tools and support
Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary
Motivate and meet with employees regularly to ensure company goals and objectives are met
Stay updated on health and safety regulations and employment legislation
Provide ongoing performance feedback
Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee
Driving Sales:
Ensure proper merchandising of products and maintain sufficient inventory levels
Promote the principles of REV standards and implement staff incentives for improved performance
Evaluate and focus on areas requiring greater performance from employees
Operational Analysis:
Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards
Manage inventory levels and ensure proper yields from all products
Monitor food flow and equipment maintenance to serve safe food to customers
Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators
Stay informed of new information through available resources
Monitor and promptly respond to company email messages
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks.
Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.)
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$47k-68k yearly est. 22d ago
DUNKIN' RESTAURANT ASSISTANT MANAGER - FULL TIME
Indus Group 4.0
Restaurant general manager job in Hamlin, NY
An Assistant RestaurantManager is generally responsible for supporting the RestaurantManager (“RM”), Shift leaders and Team. They perform all duties of the RestaurantManager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the RestaurantManager in the overall operation of the restaurant according to standards, Indus policies and procedures and in compliance with all applicable laws.
Essential Duties and Responsibilities:
Able to perform all responsibilities of restaurant team members
Lead team meetings, along with RestaurantManager
Oversee Brand Training Programs, schedule and train team and shift lead staff
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals, and results to restaurant team members
Execute along with RM, new product rollouts including training, marketing, and sampling where applicable
Execution of Point of Purchase instore set up by Brand standards
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Indus policy
Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Support RM in assigning staff and deployment
Support RM in completion of supplier and other vendor orders
Maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations
Conduct self and team member performance assessments
Ensure restaurant budget is met as determined by operations above-unit leadership
Manages cash over/short in restaurant and ensures team members are following Indus' cash management policies
Handle cash deposits and go to the bank daily during bank hours
Engages with Brands Field Operations team as appropriate
Requirements
Qualifications
Minimum High School Diploma or GED
Flexible schedule, including days/evenings, weekends, and holidays
1-2 years of experience in the Quick Service Restaurant industry or retail environment
Physical Demands
The associate must be able to move/lift up to 20 lbs.
Why Join Indus Hospitality Group?
At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
Come grow with us at Indus Hospitality Group!
$46k-63k yearly est. 8d ago
General Manager
National Seating & Mobility 4.5
Restaurant general manager job in West Seneca, NY
The GeneralManager (GM) of Field Operations manages and leads all activities related to a single or multi-unit NSM location. The GeneralManager ensures execution of key branch activities/initiatives, influences quality, drives exceptional customer care, and builds the employment culture. Serves employees within the location(s) by creating and maintaining safe, efficient, and productive operation. The GeneralManager has direct oversight of their respective branch financially and operationally, including responsibility for results in terms of productivity, methods of work, profit and loss and employee retention.
Company Description:
At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs.
Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located across the United States and Canada, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.
Duties and Responsibilities / Essential Functions:
Understands NSMs Vision, Mission, and Values. Embodies the values of Honor, Excellence, Accountability, Respect, Teamwork, and Service. Sets the example as a leader in the organization.
Full oversight and responsibility for branch revenue, transaction cycle time, product margins, inventory management, expense control, and EBITDA. Reviews Profit and Loss Statements (P&Ls) and creates/executes actions for improvement in partnership with the Region Area Director.
Understands all Key Performance Indicators (KPIs) for the branch. Reports appropriate metrics to Division Vice President, Regional Area Director, and all branch team members. Utilizes the Branch Operations Dashboard to communicate performance, explaining areas of strength and identifying areas of opportunity. Leads action plans to improve metrics that are under-performing to standards, but also recognizes and celebrates strong results with the broader team.
Provides leadership in growth programs in the marketplace. Knows the market related to competition. Serves as primary contact (in partnership with the sales team) to all Referral Sources and conducts Quarterly Business Reviews with key partners. Addresses relationship or performance standards that are not meeting/exceeding client standards.
Oversees and assists sales teams, including ATP, RTS and Home Access roles to drive growth in the market. Assists sales team members by educating them on the market, knowing where growth opportunities may exist. Seeks new referral sources and builds relationships as a business development method.
Manages inventory to ensure sales and rental inventories are managed in a cost-effective manner. Ensures quality inventory counts, protects inventory from theft, and is diligent in ensuring inventory transfers are documented.
Owns the client's experience in the branch. Always strives to identify improvements for customer experience through Press Ganey results, client feedback, and referral source feedback. Conducts the Client Care Management Checklist on a daily/weekly/monthly basis, as required. (Reviewing the CSR queue, not scheduled deliveries, receiving product management, etc.) Responsible for managing and developing customer service specialists, technicians, and other team members to ensure compliance with all company standards.
Creates a positive working environment for all team members. Actively leads, develops, and communicates to all branch members, ensuring each team member is supported and has the potential to be successful in their role. Understands staffing requirements for the branch and ensures open positions are filled in a timely manner.
Leads activities in selection and hiring, actively participating in local recruitment to assist Human Resources. Selects quality talent and ensures execution of the onboarding program of new hires. Conducts a 60-day review for each new hire, to provide feedback or address areas of concern.
Ensures development of all team members. Ensures that assigned training (including compliance required training and competencies) is completed by required due dates. Leads ongoing development activities for all employees, utilizing NSM University training, supplier training, and other relevant training provided by the company.
Leads activities in selection and hiring, actively participating in local recruitment to assist Human Resources. Selects quality talent and ensures execution of the onboarding program of new hires. Conducts a 60-day review for each new hire, to provide feedback or address areas of concern.
Ensures development of all team members. Ensures that assigned training (including compliance required training and competencies) is completed by required due dates. Leads ongoing development activities for all employees, utilizing NSM University training, supplier training, and other relevant training provided by the company.
Provides ongoing feedback for all team members. Facilitates Performance Management Processes (annual reviews, documented feedback, PIPs, etc.) for the branch, in partnership with Human Resources. Addresses performance issues in a timely manner.
Owns the work culture in the branch. Reviews and creates action plans related to branch culture survey results. Develops retention programs through listening sessions, weekly communications (weekly branch meetings), one-on-one meetings, daily coaching, etc. Creates a supportive environment where all employee talents can be maximized and celebrated. Leads by example in embracing diversity, inclusion, and belonging. Drives an active local recognition program to highlight performance and key contributions.
Conducts Branch Assessment Tool on a quarterly basis. Takes action on findings, addressing quality or gaps in performance.
Drives client orders efficiently in the branch. Takes ownership for quality orders getting being entered and approved in a timely basis. Reviews Missing Information Reports, to ensure quality submissions. Provides feedback and trains team members who lack quality or timeliness on new order elements, whether it be new product or repairs.
Ensures that all employees are trained on the technology elements related to their role, to include Mobility Advisor. Serves as the local subject matter expert on branch related technologies.
Accountable for organizational activities and operations being carried out in compliance with company policies and procedures, applicable federal, state, and local laws, as well as Joint Commission standards.
Collaborates with Human Resources to resolve employee concerns and issues. Addresses and resolves client concerns at the branch level.
Assures proper maintenance and care of facilities, vehicles, and property. Ensures a safe working environment by following all safety protocols.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.
Required Education, Experience, & Competencies:
Bachelor's Degree or equivalent work experience
Minimum of 5 years in a of progressive management experience, overseeing a complex business with aggregate financial and operational responsibility.
Proven track record of modeling excellent leadership skills. Exemplifies a servant leadership mentality.
Ability to communicate (both verbal and written) effectively with leadership, clients, referral sources, and support staff.
This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.
$64k-128k yearly est. 60d+ ago
Asst GM-Rooms Division-The Richardson Hotel, Buffalo NY
The Richardson Hotel, Buffalo Ny 3.7
Restaurant general manager job in Buffalo, NY
Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant GeneralManager-Rooms Division for the Richardson Hotel in Buffalo, NY.
Your expertise shapes us:
The Assistant GeneralManager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Assistant GeneralManager will be responsible for ensuring that all hotel room operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:
Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service,
Maximizing ADR and Occupancy
Coordinating communications between Sales and Operating departments
Motivating, coaching, and training department supervisors
Understanding financial statements and budget, including staffing guidelines
Controlling department head schedule, expenses, and implementing cost-saving strategies
Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
Managing all aspects of the safety program, including training, reporting, and incentives
Maintaining a cooperative and positive work environment
You Are:
An experienced Assistant GeneralManager with 2+ years of supervisory hotel operations
Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
Knowledgeable in financial statements and budget including staffing guidelines.
Proven ability to deliver exceptional guest service results as measured through guest satisfaction
Great at developing, and/or implementing policies, procedures and systems to improve business operations.
Able to embrace property safety programs to include training, reporting, and incentives.
Display initiative, perseverance, and analytical skills
We are:
Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.
Vision & Mission - Hotel Equities Atlanta Georgia
What we can offer you:
$61,000 starting salary based on experience and qualifications
Quarterly Bonus
Health, vision, and dental insurance
401(k)
Vacation
Paid Holidays
Opportunities for growth
Discount programs for shopping, travel, tickets and more.
Learning & Development programs and goal setting to create big possibilities for your career.
EOE/DFW
All candidates will be required to complete a pre-employment drug screening and background check.
Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant GeneralManager may be asked to perform.
$61k yearly 12d ago
Restoration General Manager
24 Hour Flood Pros
Restaurant general manager job in Buffalo, NY
Benefits:
Competitive salary
Dental insurance
Health insurance
Profit sharing
Vision insurance
Who We Are: We are a national, NON-FRANCHISED residential restoration company, dedicated to providing exceptional
service and solutions. With a commitment to quality and customer service, we focus on reshaping the
restoration industry while empowering and building opportunities for our team and communities.
Are You Ready to Take Charge?
We are looking for an experienced Restoration Specialist to step into the role of Branch Manager. If you're
tired of seeing your hard work benefit someone else, this is your chance to be your own boss and build equity in
your branch!
What We Offer:
Competitive Salary range from $55K- $75K (W-2 and 1099 employment options)
Up to 10% equity ownership(in their branch)
Monthly Profit Sharing - Paid out on the 25 th of every month
Job Leads will be provided
Vehicle Assistance (with potential vehicle provision based on performance)
All Equipment and Supplies
Medical, Vision, and Dental Benefits Available
Assistance with start-up costs and training
Key Responsibilities:
Ability to self-perform labor-intensive restoration services at residents' homes on a 24-hour basis
Quickly respond to emergency calls and perform on-site assessments of water, fire, and mold damage
Respond to and manage a high-volume of customer calls and projects simultaneously
Provide clear and accurate scoping of services, testing, and job estimates
Deliver exceptional service, maintaining a professional demeanor and clear communication with clients
throughout the restoration process
Safely operate and maintain restoration equipment, including dehumidifiers, air movers, and moisture
meters
Adhere to safety protocols, including the use of personal protective equipment and safe handling of
hazardous materials
Qualifications:
Must be a self-starter with a strong work ethic and positive attitude
Ability to perform physically demanding demo/restoration tasks and work independently in a busy
environment
Willingness to work in a fast-paced environment with the possibility of extended hours
Strong leadership and interpersonal skills
Possess excellent communication and problem-solving abilities
Previous experience in emergency mitigation or restoration services is preferred
High School Diploma, GED or equivalent Compensation: $55,000.00 - $75,000.00 per year
EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™ Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team.
Dedicated Team Members We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.
$55k-75k yearly Auto-Apply 60d+ ago
Assistant General Manager
Ashley | The Wellsville Group
Restaurant general manager job in Orchard Park, NY
Job Description
Ready to step up and grow into a retail rockstar? Our Orchard Park, NY showroom is seeking a driven Assistant GeneralManager to dive into sales, guest service, and operations under our GeneralManager's mentorship. You'll train to lead, inspire, and win big, while providing support to keep the team thriving.
If you're eager to learn, coach, and crush it, this is your shot to build a future with Ashley | The Wellsville Group!
What You'll Do:
Learn the Ropes: Shadow management to master sales, operations, and leadership.
Wow Guests: Help deliver standout experiences that keep customers raving.
Energize the Crew: Join team huddles to align and motivate, learning to set the pace.
Coach & Grow: Assist in 1-on-1s to boost associate performance and team vibe.
Solve Problems: Support smart, quick decisions to keep the showroom humming.
Live Our Values: Bring our Vision, Mission, and Values to life every day.
Bridge Locations: Work one shift per week in Johnstown, PA, and cover there during the manager's PTO to build connections and know-how.
Who You Are:
A clear communicator who keeps things sharp and on point.
Quick, reliable, and organized, even in the retail hustle.
A people-person who builds trust and motivates teams.
Ready to lift 75 lbs. with help for product demos.
Flexible for 8-12-hour shifts, including nights, weekends, and holidays.
2-4 years of retail management experience (commission-based a plus).
Associate's or Bachelor's degree preferred, but not required.
Why You'll Love Us:
Pay That Pops: $60k-$65k base + bonuses, hitting $70k-$75k all-in with your wins.
Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings.
Growth Galore: Train today, lead tomorrow-we promote from within.
Team Vibes: Join a crew that's exciting, impactful, and fresh, with pros who've got your back.
Ready to Lead the Way?
If you're ready to train, inspire, and grow with our Avon team-we want you!
$70k-75k yearly 1d ago
Restaurant Assistant Manager
Teds Hot Dogs
Restaurant general manager job in Orchard Park, NY
Job DescriptionTed's Hot Dogs is looking for future leaders to join their RestaurantManagement Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams.
Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and GeneralManagers that include:
Paid training and leadership development
Paid holidays
Vacation time
Medical, Dental, Vision, and Supplemental Insurance Plans
401k
Position Summary:
The Assistant Manager oversees the Teds store location that they are responsible for with the guidance and direction of the GeneralManager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Teds Leadership.
Position Accountabilities:
Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Teds reputation for hospitality and care.
Oversee and direct crew, including delegating duties as needed.
Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Teds and as directed by the GeneralManager.
Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor.
Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback.
Requirements
Open availability for scheduling is required, with minimal restrictions.
Some nights and weekends are required.
Reliable transportation to any Teds location.
Previous restaurantmanagement preferred.
Excellent customer service skills.
Effective oral and written communication skills.
Strong interpersonal skills.
Strong problem-solving skills.
Strong leadership skills.
Ability to work in a fast-paced and changing environment.
Ability to work as part of a team.
Ability to meet all physical requirements.
$47k-68k yearly est. 24d ago
General Manager(03357) - 10506 Bennett Rd
Domino's Franchise
Restaurant general manager job in Dunkirk, NY
ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically generalmanagers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
Job Description
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
Qualifications
General job duties for all store team members
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a restaurant general manager earn in Amherst, NY?
The average restaurant general manager in Amherst, NY earns between $52,000 and $111,000 annually. This compares to the national average restaurant general manager range of $40,000 to $79,000.
Average restaurant general manager salary in Amherst, NY
$76,000
What are the biggest employers of Restaurant General Managers in Amherst, NY?
The biggest employers of Restaurant General Managers in Amherst, NY are: