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Retail sales associate/cashier vs general sales associate

The differences between retail sales associate/cashiers and general sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general sales associate has an average salary of $29,328, which is higher than the $25,961 average annual salary of a retail sales associate/cashier.

The top three skills for a retail sales associate/cashier include customer service, basic math and math. The most important skills for a general sales associate are POS, work ethic, and food preparation.

Retail sales associate/cashier vs general sales associate overview

Retail Sales Associate/CashierGeneral Sales Associate
Yearly salary$25,961$29,328
Hourly rate$12.48$14.10
Growth rate--
Number of jobs463,864383,009
Job satisfaction--
Most common degreeHigh School Diploma, 44%Bachelor's Degree, 36%
Average age4141
Years of experience--

What does a retail sales associate/cashier do?

A cashier is responsible for ensuring all the products and goods sold are well recorded and paid for as well as answering customer inquiries and recommending products. They also help the other sales team when needed and process payment for all goods bought. Their duties and responsibilities include processing payments, ensuring all goods bought are accurately scanned and recorded, and bagging purchases.

What does a general sales associate do?

The job of a general sales associate is to provide great customer service and increase the revenue of a business. They sell products and services and help customers find the right product. Depending on the retail store, their responsibilities may involve organizing store shelves, answering customers' questions, ringing up purchases, operating the cash register, and greeting customers. They may also be expected to take full charge of the managing of all financial transactions and balancing drawers.

Retail sales associate/cashier vs general sales associate salary

Retail sales associate/cashiers and general sales associates have different pay scales, as shown below.

Retail Sales Associate/CashierGeneral Sales Associate
Average salary$25,961$29,328
Salary rangeBetween $20,000 And $32,000Between $21,000 And $39,000
Highest paying CityLong Beach, CAWashington, DC
Highest paying stateHawaiiHawaii
Best paying companyThe TJX CompaniesKaufman Dolowich & Voluck
Best paying industryRetailAutomotive

Differences between retail sales associate/cashier and general sales associate education

There are a few differences between a retail sales associate/cashier and a general sales associate in terms of educational background:

Retail Sales Associate/CashierGeneral Sales Associate
Most common degreeHigh School Diploma, 44%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common college--

Retail sales associate/cashier vs general sales associate demographics

Here are the differences between retail sales associate/cashiers' and general sales associates' demographics:

Retail Sales Associate/CashierGeneral Sales Associate
Average age4141
Gender ratioMale, 24.5% Female, 75.5%Male, 60.2% Female, 39.8%
Race ratioBlack or African American, 11.0% Unknown, 5.1% Hispanic or Latino, 22.5% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.5%Black or African American, 9.6% Unknown, 5.6% Hispanic or Latino, 18.5% Asian, 7.2% White, 58.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between retail sales associate/cashier and general sales associate duties and responsibilities

Retail sales associate/cashier example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process transactions through POS terminals accepting cash, checks, credit cards, and giving change.
  • Commend for exceeding food safety guidelines and ensuring the highest quality product through meticulous store cleanliness.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

General sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Exhibit rudimentary math skills and advance communication skills when efficiently cashiering in a fast pace environment.
  • Perform minor repairs on Kohl's jewelry like changing watch batteries and removing watch links.

Retail sales associate/cashier vs general sales associate skills

Common retail sales associate/cashier skills
  • Customer Service, 17%
  • Basic Math, 15%
  • Math, 14%
  • Sales Floor, 9%
  • Retail Sales, 9%
  • Cash Handling, 8%
Common general sales associate skills
  • POS, 15%
  • Work Ethic, 14%
  • Food Preparation, 11%
  • PowerPoint, 10%
  • Customer Service, 10%
  • Lead Generation, 9%