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The differences between sales and service associates and general sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales and service associate has an average salary of $55,256, which is higher than the $29,328 average annual salary of a general sales associate.
The top three skills for a sales and service associate include sound judgment, sales process and customer problems. The most important skills for a general sales associate are POS, work ethic, and food preparation.
| Sales And Service Associate | General Sales Associate | |
| Yearly salary | $55,256 | $29,328 |
| Hourly rate | $26.57 | $14.10 |
| Growth rate | - | - |
| Number of jobs | 274,962 | 383,009 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 36% |
| Average age | 41 | 41 |
| Years of experience | - | - |
A sales and service associate is responsible for selling goods and services for the customers and help them with their purchasing needs. Sales and service associates respond to the customers' inquiries and concerns, recommend products according to the customers' specifications, and ensure that the stocks are adequately filled. They also help management in identifying business opportunities from the current industry trends that would generate more revenue resources and increase the company's sales and profits.
The job of a general sales associate is to provide great customer service and increase the revenue of a business. They sell products and services and help customers find the right product. Depending on the retail store, their responsibilities may involve organizing store shelves, answering customers' questions, ringing up purchases, operating the cash register, and greeting customers. They may also be expected to take full charge of the managing of all financial transactions and balancing drawers.
Sales and service associates and general sales associates have different pay scales, as shown below.
| Sales And Service Associate | General Sales Associate | |
| Average salary | $55,256 | $29,328 |
| Salary range | Between $29,000 And $103,000 | Between $21,000 And $39,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New York | Hawaii |
| Best paying company | Veeva Systems | Kaufman Dolowich & Voluck |
| Best paying industry | - | Automotive |
There are a few differences between a sales and service associate and a general sales associate in terms of educational background:
| Sales And Service Associate | General Sales Associate | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 36% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales and service associates' and general sales associates' demographics:
| Sales And Service Associate | General Sales Associate | |
| Average age | 41 | 41 |
| Gender ratio | Male, 45.4% Female, 54.6% | Male, 60.2% Female, 39.8% |
| Race ratio | Black or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 0.6% | Black or African American, 9.6% Unknown, 5.6% Hispanic or Latino, 18.5% Asian, 7.2% White, 58.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |