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The differences between sales and service associates and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales and service associate has an average salary of $55,256, which is higher than the $32,167 average annual salary of a sales associate.
The top three skills for a sales and service associate include sound judgment, sales process and customer problems. The most important skills for a sales associate are customer service, sales floor, and cash handling.
| Sales And Service Associate | Sales Associate | |
| Yearly salary | $55,256 | $32,167 |
| Hourly rate | $26.57 | $15.46 |
| Growth rate | - | - |
| Number of jobs | 274,962 | 579,849 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 38% |
| Average age | 41 | 41 |
| Years of experience | - | - |
A sales and service associate is responsible for selling goods and services for the customers and help them with their purchasing needs. Sales and service associates respond to the customers' inquiries and concerns, recommend products according to the customers' specifications, and ensure that the stocks are adequately filled. They also help management in identifying business opportunities from the current industry trends that would generate more revenue resources and increase the company's sales and profits.
Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.
Sales and service associates and sales associates have different pay scales, as shown below.
| Sales And Service Associate | Sales Associate | |
| Average salary | $55,256 | $32,167 |
| Salary range | Between $29,000 And $103,000 | Between $21,000 And $47,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Veeva Systems | Barclays |
| Best paying industry | - | Manufacturing |
There are a few differences between a sales and service associate and a sales associate in terms of educational background:
| Sales And Service Associate | Sales Associate | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales and service associates' and sales associates' demographics:
| Sales And Service Associate | Sales Associate | |
| Average age | 41 | 41 |
| Gender ratio | Male, 45.4% Female, 54.6% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |