Security program manager jobs in San Francisco, CA - 1,034 jobs

About the role In this role on the Applied AI team, you will lead the delivery of transformational AI solutions for Fortune 500 enterprises. You'll own high-value engagements where we collaborate directly with customers to build tailored AI agents for their most critical business processes. You will own end-to-end delivery from signed SOW through production deployment, orchestrating cross-functional teams including Engineering, Product, Design, and customer stakeholders. This is not project management-you'll navigate complex enterprise environments, remove technical and organizational blockers, and ensure we deliver measurable business outcomes while maintaining our high standards for safety and reliability. You'll work hand-in-hand with Forward Deployed Engineers (FDEs) who handle core technical delivery, while you own stakeholder management, delivery cadence, and organizational complexity. You'll champion our mission in the field while building the playbooks and processes that enable us to scale this emerging motion. Responsibilities Draft Statements of Work (SOWs) alongside engineers, structuring engagements with clear scope, milestones, and success criteria. Participate in technical discovery sessions to understand customer requirements and inform engagement design. Own AI product building end-to-end: maintain and adjust roadmaps as scope evolves, identify and work through blockers, and help the team navigate delivery challenges. Drive engagement delivery from SOW signature through production deployment, ensuring milestones are met, blockers are removed, and stakeholders are aligned. Partner closely with FDEs: manage organizational complexity and facilitate their access to customer stakeholders and systems. Orchestrate cross-functional teams: coordinate Engineering, Product/Design resources, and customer teams to deliver integrated solutions on time and within scope. Manage stakeholder relationships: maintain regular cadence with customer executive sponsors, technical leads, and procurement while surfacing issues and celebrating wins. Lead delivery operations: run sprint ceremonies, milestone reviews, and progress reporting; translate technical complexity into executive-level updates. Navigate enterprise complexity: work through security reviews, legal approvals, procurement processes, and organizational dynamics that can block progress. Manage scope and change: handle scope changes, set expectations, and negotiate contract modifications when needed. Identify risks early and develop mitigation strategies; know when to escalate to leadership and provide clear context when doing so. Serve as the first line of escalation for FDEs and customer stakeholders; resolve conflicts before they impact delivery. Document engagement patterns, create repeatable frameworks, and contribute to the operational infrastructure that enables growth. Travel as needed to customer sites to build relationships, unblock issues, and demonstrate Anthropic's commitment (25-50% travel expected). You May Be a Good Fit If You Have 5+ years of experience in technical program management, engagement management, or delivery leadership in professional services, consulting, or enterprise software. Track record delivering complex technical projects for Fortune 500 clients, ideally large-scale engagements with multiple workstreams. Strong technical acumen with ability to understand AI/ML concepts, software architecture, and enterprise systems (you don\'t need to code, but must be able to translate between technical and business stakeholders). Executive presence with ability to present to C-suite sponsors and navigate enterprise organizational dynamics. High agency with demonstrated ability to remove blockers, make decisions with incomplete information, and drive progress through ambiguity. Exceptional communication skills for managing diverse stakeholders, running effective meetings, and producing clear status reporting. Process design mindset with ability to create structure where none exists while remaining flexible to emerging patterns. High cooperation orientation for balancing competing priorities across customer needs, engineering capacity, and product strategy. Strong Plus Experience in financial services, healthcare/life sciences, or pharma verticals. Background at a Forward Deployed Engineering company or Big 3 / Big 4 professional services and consulting firms. Exceptional understanding of LLM capabilities and limitations. Experience with regulated industries and compliance requirements. Experience managing delivery teams with embedded engineers at customer sites. Familiarity with agile/scrum methodologies in client-facing delivery contexts. Logistics The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation. $200,000 - $300,000 USD Education requirements: We require at least a Bachelor\'s degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren\'t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. We think AI systems like the ones we\'re building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we\'re different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We\'re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. #J-18808-Ljbffr

What We're Building: We have been quietly building the foundational layers of our Physical AI Scientist platform: 🤖 Physical AI that can operate scientific instruments with human-level dexterity. 🧪 Scientific AI that can analyze results, reason about next steps, and close the loop autonomously. This is an incredibly ambitious mission, but we believe that a team of ambitious people with high ownership can accomplish incredible things. The Team: We're a team of passionate, mission-driven engineers from companies like Tesla, Amazon, SpaceX, and Neuralink. We're collaborative and love moving fast, both with our product and on team trips skiing or go-karting! As a team, we love nerding out about engineering and robotics - plus other topics like race cars or cooking. We like learning new things and then sharing our new knowledge with each other. Our team is opinionated and straightforward. We don't mind intense discussions about design tradeoffs. If we have arguments or miscommunication, we resolve conflicts quickly and empathetically. In this role, you will: Operate like the technical co‑founder of a small startup within Medra, owning end‑to‑end delivery of high‑impact customer projects Work with partner scientists at customer labs to quickly bring them solutions that meet their needs and get projects over the finish line Set technical strategy and define the roadmap to meet customers' most critical scientific challenges. Do this across multiple deployments Develop robotic solutions to manipulate and control biology tools designed for humans Integrate, test, and debug software solutions in simulation and on physical robots Besides your focus on robustness and performance, you'll be expected to identify opportunities for simplification, and to design for scalability Take ownership of complex robotics projects from conception to delivery, demonstrating strategic judgment, technical creativity, and hands‑on execution This position is in‑person, you must be able to come on‑site to our San Francisco office. We do not offer hybrid roles. We do offer relocation benefits for applicants who need to relocate. Let's talk if you have: Proven ability to think strategically, solve complex problems creatively, and communicate effectively with diverse stakeholders, including scientists and senior executives Experience writing code for robotics systems Strong mechanical intuition and hardware debugging and assembly skills Experience with mechanical engineering tools and best practices in production A willingness to split your time between hardware and software work A hacker's mindset-getting quickly to a good‑enough solution Experience with Python and a desire to improve your software skills Experience or familiarity with robot arm manipulators A willingness to wear many hats / a flexible attitude towards responsibilities and scope Entrepreneurial drive and a desire to have broad ownership, operating with significant autonomy akin to a startup CTO Previous experience managing multiple deployments BS/MS in Mechanical Engineering, Robotics, Mechatronics, Electrical Engineering, Aeronautical Engineering or a related discipline, or equivalent experience Bonus points if you have: Experience with software engineering tools and best practices in production Experience in startup environments, technical leadership roles, or demonstrated interest in entrepreneurship and strategic technical roles. Experience with robotics in a laboratory or manufacturing environment Experience with robotic simulation systems such as MuJoCo Experience designing, building, and testing hardware Understanding of software communication protocols (ZMQ, Redis, gRPC, etc…) Contribution to software for a hardware product that shipped Relevant research/work experience in one or more of the following areas: machine learning, computer vision, motion planning and trajectory optimization, kinematics and dynamics, control, and state estimation/SLAM What we offer: 401k Medical insurance Dental Insurance Relocation benefits Unlimited PTO Weekday dinners Medra is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Medra and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! #J-18808-Ljbffr

NRDC is a non‑profit environmental advocacy organization. We use law, science, and the support of 3.1 million members and online activists to protect the planet's wildlife and wild places and to ensure the rights of all people to clean air, clean water, and healthy communities. NRDC was founded in 1970 and our people helped write some of America's bedrock environmental laws, including the Clean Water Act and many of the implementing regulations. Today, our team of more than 700 lawyers, scientists, economists, policy advocates, communications experts, and others work across the United States and the globe from our offices in Beijing, Chicago, New Delhi, New York, San Francisco, Santa Monica, and Washington D.C. Position Summary The Policy and Programs Manager supports and works closely with the Chief Program Officer (CPO) to manage and advance the strategy and execution of NRDC's programmatic work, in coordination with the leaders of NRDC's Programs: Climate & Clean Energy, International (including NRDC's offices in China and India), Nature, Environmental Health, and Green Finance and Economic Development. This also means strategizing the day‑to‑day operations and supporting project management for the teams responsible for delivering the organization's overall mission. The position is part of the Programs team and assists the CPO in driving the Programs' operational strategy. It assists with reporting and tracking of a budget of $100 million and helps to lead administrative efforts, including acting as a liaison with NRDC's Finance, Workplace Strategy, IT and HR Department, for a staff of over 300. The Policy and Programs Manager will serve as a proxy for the CPO in various internal settings, leading team meetings and representing Programs with Finance, HR, and other internal counterparts. The Policy and Programs Manager will collaborate with the CPO on strategic leadership within NRDC's Programs, undertaking discrete strategic projects and serving as a delegatee for the CPO on specific matters relating to the strategy and execution of NRDC's programmatic advocacy. This is a limited term 2‑year position, with the potential for extension. The position you are applying for is part of the bargaining unit represented by the Washington Baltimore News Guild (WBNG / The Newsguild‑CWA Local 32035). Responsibilities Support the team's strategic planning and results management efforts (~40%). Collaborate with and build relationships across institutional verticals to inform strategic priorities in alignment with NRDC's strategic plan, mission and goals. Engage in institutional strategy development and implementation, executing on consistent and cohesive planning and organizational performance management processes. Facilitate the process of sector and geographic strategy development and execution within the team, including supporting the performance monitoring of activities to assess impact against goals. Support adaptation and continuous learning through feedback and update cycles for strategies and workplans. Provide regular reporting and line of sight to senior leadership and the Executive Team on progress against priorities, changes to the activity portfolio, and emerging risks and opportunities. Drive project management for Programs in alignment with institutional priorities. Develop proposals for institutional initiatives, including SWOT analysis, project management, RAPID decision making and prioritization, and ensuring projects meet milestones and deliver on the President & CEO and Executive Director's vision. Align team functions in accordance with key organizational goals that support the current and future scale of NRDC, optimizing workflows for efficiency, designing processes and systems that scale effectively, mitigating organizational risk, and adapting to the changing needs of the organization. Partner with NRDC leadership to develop, define and monitor key metrics and evaluation methods. Undertake discrete, substantive projects, under the direction of the CPO, to advance the strategy and execution of NRDC's programmatic advocacy. Create and manage methods of internal communication for Programs to improve overall functioning of the Programs team. Oversee the team's operational processes, informing and executing reforms to processes and supporting the management and development of the program teams (~40%). Support most budgeting matters for Programs, including annual budgeting and quarterly reviews, off‑cycle budget‑related requests, high‑level allocation recommendations for major grants, and similar budget‑ and finance‑related tasks. Conduct budget‑related analysis, make recommendations, and implement changes to better prioritize and strategize resource use. Promote fiscal responsibility and compliance with policies and procedures as set forth by the Accounting & Finance team. Manage people strategy in collaboration with the SVP, including headcount budget, compensation, performance review and promotion processes in accordance with Human Resources frameworks. Promote employee engagement, team and people development, ODEI and culture‑building opportunities. Oversee the communication, implementation, and compliance with new and existing workplace policies, procedures, and guidelines. Partner with Workplace Strategy on employee engagement, sustainability, and culture‑building opportunities. Coordinate with team on IT compliance and security requirements. Serve as the point of contact to coordinate contracting, federal/state/local lobbying, lawyer ethics, risk assessments, and other compliance processes. Support the coordination of Regional Impact Councils to facilitate information exchange across all states where NRDC is engaged, working in coordination with the Strategist, Place Based Advocacy (~20%). Inform the development of state and regional strategies, ensuring they ladder up or align with our federal strategy. Liaise with state advocates to strengthen relationships, maintain a pulse on political and policy developments and keep the CPO informed of developments. Provide regular reporting and line of sight to the CPO and make recommendations to the CPO on team dynamics and advocacy opportunities. Develop meeting agendas, capture key take‑aways, and follow‑up on action items. Support and implement reforms to the Regional Impact Councils. Qualifications Bachelor's degree in a related field, or equivalent combination of education and experience. 4+ years of related experience. Minimum two years professional experience coordinating support staff or others. Skills, Abilities, Competencies Excellent written and verbal communication skills. Strong planning and project management skills. Budget management skills. Strong analytical skills. Demonstrated commitment to and competency in racial equity, diversity, and inclusion principles. Ability to build relationships, effectively collaborate and engender trust from peers and colleagues. Ability to handle complex and sensitive discussions and processes with diplomacy. Aptitude for developing talent and supporting a positive and diverse team culture. Team player who can handle multiple conflicting priorities and ambiguity. A motivated self‑starter. Ability to travel to NRDC U.S. based offices, up to 20% annually. Commitment to NRDC's mission, values, and DEI principles. Equal Opportunity Employer Statement NRDC is committed to advancing diversity, equity, and inclusion, both in our work and in our workplace. We believe that celebrating and actively welcoming diverse voices and perspectives is essential to solving the planet's most pressing environmental problems, and we encourage applications from candidates whose identities have been historically under‑represented in the environmental movement. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We offer competitive salaries, excellent benefits, and a supportive working environment. Salary is based on a nonprofit scale and is commensurate with skills and experience. For this position, the salary range is $113,000 to $121,000. NRDC operates under a hybrid work model. Employees are required to come to the office eight days per month. Application Instructions Please be sure to indicate you saw this position on geopolist.com. #J-18808-Ljbffr

Metaview Metaview is re‑engineering hiring with AI at the core. Thousands of companies already use Metaview to accelerate their recruiting workflows, remove toil, and make hiring decisions with more precision. Our AI Assistant for Recruiting is used by over 3,000 companies around the world, and already makes recruiting flows drastically more efficient. But efficiency is just the starting point: the data we're capturing will enable us to build the AI platform that recognizes talent better than any human ever could. Metaview was founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir. We recently announced our $35m Series B, led by Google Ventures! Growing 5x YoY, our customers are raving fans of the product, and our innovation has been covered in Fortune, Forbes, TechCrunch, and The Times. The team We're here to do the best work of our lives, and are immersed in our work. We optimize for rate‑of‑learning. Watch the clock, not the calendar. We're direct and actively‑transparent in how we communicate and share progress. This means we all have the context and information required to help each other excel. The role TL;DR: Be the bridge between Customers, Product, and Sales; transforming insights into impact. Drive AI adoption by leading change management and workflow transformation. Play a key role in shaping a new function at a category‑defining AI startup. Set the blueprint for how Engagement evolves at Metaview. The Engagement team partners with forward‑thinking customers to transform how they hire. This isn't customer support - it's strategic engagement. You'll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long‑term value. As Engagement Manager, you'll serve as the connective tissue across Customers, Product, and Sales - helping executives reimagine processes, operators embed AI day‑to‑day, and our internal teams sharpen strategy with deep customer insights. What you'll do Build trusted, strategic partnerships with senior stakeholders - from recruiters to C‑level - to drive business outcomes with AI. Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI‑driven workflows across teams. Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long‑term value while partnering with Sales to grow accounts. Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies. Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview's role as a category leader. Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action. You 3+ years in consulting, customer‑facing, or strategy roles at high‑growth B2B startups or top‑tier firms. Proven ability to engage across levels - influencing executives while rolling up your sleeves with operators. Strong analytical and strategic thinker; comfortable making data‑driven decisions. Skilled in change management and guiding customers through transformation. A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop. Entrepreneurial, adaptable, and energized by experimentation. Deeply aligned with our brand: intelligent, low‑BS, authentic, and customer‑obsessed. Happy to work in a hybrid working arrangement. We aim for 2-3 days per week in the office. Our US office is based in San Francisco. Compensation Base pay within our salary range is determined by a candidate's skills, expertise, or experience. For this role, our current base pay range is: $150,000 - $165,000. What's in it for you Blueprint a new function: Engagement Manager role, with the chance to define how Engagement is done at Metaview. Career acceleration: high visibility and ownership in a fast‑growing Series B rocketship. The opportunity to work at the intersection of customers, product, and AI making a real impact every day. Generous equity alongside competitive comp and benefits. Work with a team that takes hiring seriously: the best teammates you've ever had. #J-18808-Ljbffr

We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals. Our team is small and talent-dense. Among our founding team, we have world‑class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin and Windsurf is just the first step-our hardest challenges still lie ahead. If you're excited to solve some of the world's biggest problems and build AI that can reason on real‑world tasks, apply to join us. About the Role At Cognition, customers are our highest priority. Engagement Managers (EMs) are technically oriented strategic operators who drive deep adoption and success across our most important enterprise accounts. You'll be responsible for growing consumption within strategic customers by ensuring they achieve exceptional outcomes with Devin. Cognition works with the leading AI researchers and Enterprises at the forefront of driving value from agents. Our customers are driving enterprise AI transformation around Devin. You'll act as a trusted advisor to senior leaders, designing and executing engagement plans that unlock organic, scalable growth and transformative enterprise value. In this role, you'll build centers of excellence within accounts and set up enablement programs that empower thousands of engineers to accelerate usage. You'll turn early wins into long‑term, enterprise‑wide impact. You will also pioneer the playbook for how the world's largest enterprises get value from AI Agents. You'll thrive in this role if you've worked closely with technical organizations before-whether through consulting, customer success, solutions engineering, or technical program management-and if you're motivated by high ownership and fast execution. In this role, you will: Drive consumption within our largest accounts by identifying new opportunities for Devin to contribute to their engineering goals Oversee onboarding and rollout to thousands of engineers, ensuring successful deployment Apply world class analytical and technical program management skills to support customer executives and teams, particularly with value realization and tracking Build centers of excellence within accounts and empower them through tailored enablement programs Own the rollout and adoption of new features and capabilities within your accounts Create effective feedback loops between customers, product, and engineering Identify technical risks, dependencies, and constraints early; develop mitigation strategies and contingency plans in partnership with Deployed Engineers Requirements for the role: Degree in a STEM field Proven track record in strategic, enterprise‑facing roles and building and expanding client relationships Strong technical acumen and ability to build deep relationships with both technical leadership and end users Structured, analytics‑driven problem solver Thrive in ambiguous, fast‑changing environments-you move quickly and grow quickly Demonstrated ability to learn exceptionally fast You might excel if you… have successfully been a part of complex enterprise teams, especially sourcing and managing account growth have worked as a software engineer, SE, technical account manager or other technical role previously founded a startup or were early stage at a high growth startup are a competitive, highly ambitious person who loves working in high‑intensity environments #J-18808-Ljbffr

What We're Building: At Medra, our mission is to use AI, robotics, and biology to accelerate life science research, with the ultimate goal of eradicating disease. We are building a Scientific Physical AI platform that helps scientists scale their lab work and generate orders of magnitude more data than before, whether to bring a new life‑saving drug to the clinic or to train a ground‑breaking biology foundation model. This is an incredibly ambitious mission, but we believe that a team of ambitious people with high ownership can accomplish incredible things. The Team: We're a team of passionate, mission‑driven engineers from companies like Tesla, Amazon, SpaceX, and Neuralink. We're collaborative and love moving fast, both with our product and on team trips skiing or go‑karting! As a team, we love nerding out about engineering and robotics - plus other topics like race cars or cooking. We like learning new things and then sharing our new knowledge with each other. Our team is opinionated and straightforward. We don't mind intense discussions about design tradeoffs. If we have arguments or miscommunication, we resolve conflicts quickly and empathetically. In this role, you will: Own the customer relationship from pre‑sale through post‑sale, deployment, & expansion Embed with customer teams to assess key pain points, understand scientific workflows, & identify critical requirements Translate business objectives into a clear roadmap for deployment at our customers, mapping out milestones, dependencies, and success criteria Dynamically move between high‑level strategy and execution‑level detail to plan and understand how day‑to‑day engineering activities map to overall goals, make complex technical trade‑offs, and proactively forecast roadblocks Operate with extreme ownership and set the pace for the team to ensure we ship on time Design, track, and optimize customer success metrics to build the business case Build deep relationships with executive sponsors and act as a strategic thought partner on their science and AI strategy Develop scalable playbooks for customer engagement and integrate feedback into product development efforts Let's talk if you have: Technical background in Bioengineering / Biological Engineering / Chemical Engineering / Computational Biology / Biological Sciences / related field 3+ years customer‑facing experience in management or strategy consulting, BD in biopharma / biotech, technical deployments, or other strategic roles 3+ years of experience working in a biological research lab, across academia or industry, and technical fluency of scientific wet lab workflows A deep interest in the life sciences and a demonstrated eagerness to learn quickly Track record of successfully leading complex, high‑stakes customer engagements that relied on fast decision‑making and tight coordination internally and externally Experience thriving in cross‑functional collaboration, effectively working with teams across Engineering, Product, & Sales Customer obsession and a passion for deeply understanding user needs and delivering impactful solutions A bias for action, solving immediate customer challenges while also focusing on scalable, repeatable processes Strong communicator with executive presence & relationship‑building capability, Exceptional ability to translate complex technical concepts into clear business value Excel in ambiguous environments where there is minimal structure and no playbook Low‑ego, high agency, team‑first, and first‑principles mindset Bonus points for: Past experience working at early‑stage, high‑growth startups. Past experience working with robotics, hardware, or software engineers. This position is 100% in-person, you must be able to come on‑site to our San Francisco office. We offer relocation benefits for applicants who need to relocate. Travel is required, up to 25‑50%. What we offer An opportunity to change the way that scientific research happens Fast‑paced, creative, and collaborative work environment Significant equity ownership 401k Medical insurance and dental Insurance Unlimited PTO Weekday dinners #J-18808-Ljbffr

A tech company specializing in AI solutions is seeking an AI Engagement Manager to lead customer success and transformation initiatives. The role focuses on overseeing high-impact deployments, managing customer health metrics, and ensuring project success through strong relationships across engineering and product teams. Ideal candidates will have 4+ years in Customer Success and a strong technical foundation in SaaS environments. Competitive benefits and a dynamic working environment are offered. #J-18808-Ljbffr

A leading AI technology firm in San Francisco is seeking an Engagement Manager to lead customer onboarding and satisfaction efforts. In this full-time in-person role, you will manage customer accounts, enhance onboarding processes, and drive retention strategies. Ideal candidates will have an insurance background and strong project management skills, thriving in high-ownership environments. Join us to shape the future of the insurance industry with AI. #J-18808-Ljbffr

Help us tackle the growing wildfire crisis with the latest advancements in AI and IoTWho we are The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires-with longer fire seasons, dryer fuels, and faster winds-new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond-preventing small flare-ups from becoming devastating infernos. About Pano: We are a 100+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely-with the right equipment, timely information, and enhanced coordination-so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We've also been featured in the Wall Street Journal, Bloomberg, and CNBC News. Pano AI's dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at pano.ai. The Role: Pano AI is seeking a Community Engagement Associate to own the success of agency relationships tied to Pano deployments. In this role, you will be responsible for ensuring fire agencies, emergency management offices, and disaster response organizations are fully onboarded, trained, and actively using Pano's platform. You will serve as the primary point of contact before and after deployment, leading outreach, coordinating onboarding, running trainings, and maintaining ongoing engagement. Success in this role means building trust with agencies, driving consistent platform usage, identifying gaps in adoption, and working closely with Customer Success, Operations, and Sales to ensure deployments translate into real-world impact. This is a hands-on, relationship-driven role for someone who understands how public safety agencies operate and is comfortable working independently in the field. You will spend your time building credibility, supporting end users, and making sure Pano's technology is not just installed, but actively used as part of daily operations. The Agency Engagement Manager opportunity has direct upward mobility into team leadership roles. What You'll Do: Own Agency Relationships and Engagement: Build and maintain strong relationships with fire departments, emergency management agencies, and public safety organizations tied to Pano deployments. Serve as the primary point of contact and trusted partner for end users in the field. Lead Onboarding and Training: Drive outreach to agencies, introduce Pano's platform, and coordinate onboarding and training to ensure users understand how to effectively incorporate Pano into their operational workflows. Drive Adoption and Ongoing Usage: Monitor engagement and usage, identify gaps in adoption, and proactively re-engage agencies to ensure Pano is being used consistently and effectively post-deployment. Partner Cross-Functionally for Execution: Work closely with Operations, Customer Success, and Sales to support deployments, align on priorities, and ensure smooth execution from installation through long-term use. Act as the Voice of the Field: Gather feedback from agencies and relay insights to internal teams to improve product functionality, usability, and real-world impact. Represent Pano professionally at trainings, conferences, and community events. What You'll Bring: Bachelor's degree or equivalent professional experience, with 2+ years of experience in wildfire response, fire service, emergency management, disaster response, or a related field 2+ years of experience in a customer-facing, training, operations, customer success, or program management role. Experience working with federal, state, or local agencies is strongly preferred. Strong communication and relationship-building skills with the ability to engage diverse stakeholders. Ability to work independently, manage multiple priorities, and operate effectively in a fast-moving environment. Comfort working in a SaaS environment and collaborating across internal teams. Interest in climate resilience, public safety, and mission-driven work. Willingness to travel approximately 25% for agency visits, trainings, and events. Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off. #J-18808-Ljbffr

A technology company is seeking a Customer Engagement Manager in San Francisco to manage mid-market customer portfolios. In this role, you will drive customer retention and expansion while building strategic relationships. Ideal candidates will have 3+ years in B2B SaaS environments, showcasing exceptional problem-solving and communication skills. This position includes comprehensive benefits such as unlimited PTO and a 401(k) contribution. #J-18808-Ljbffr

Employee-owned Kitchell seeks an experienced and dedicated Program Director to join our Bay Area region in the City of San Francisco and build a long-term career at one of the most innovative and growth-oriented building companies in the United States. Overview Provide Leadership CM Services over multiple large capital projects under the same client in the Community College Education Market Sector in California. Responsibilities · Provide construction management services as an Owner's Representative for a large multi-year education capital program across a single project site · Responsible as onsite liaison with contractor and oversight of progress of construction · Coordinates, directs, and monitors activities of contractors/subcontractors, engineers, architects, and related performing entities · Manages project controls, cost, schedule, performance activities, and procedures or as required by the client · Conducts project meetings and provides meeting minutes, documentation, administration, and tracking of relevant information · Ensures contractors, architects, and engineers will adhere to contractual requirements on areas of safety, performance, project staff, and equipment · Ensures project closeout to obtain guarantees, warranties, and related provisions for turnover to the owner, including DSA closeout requirements · Performs other duties as required to ensure project success Qualifications Education and Experience · Bachelor's Degree in Engineering, Construction Management or Architecture is preferred · 15 years of experience in Management of Construction Project is required, with 5 of those years in the Education Market Sector is required Knowledge and Skills · Strong knowledge of contracts, drawings, estimates, and specifications to ensure compliance with project requirements for Division of the State Architect (DSA) projects are required · Strong user skills with the MS Office Suite of products, Bluebeam, Procore, and construction industry budget and scheduling tools is required · Certified Construction Manager (CCM) credential is preferred · Ability to commit to a long duration project is seen as ideal and strong preferred Work Environment While performing the duties of this job, the employee must regularly work in an office and/or construction environment. Conditions regularly include exposure to outdoor elements, hot/cold temperatures, wet conditions, noise, atmospheric conditions, and cramped quarters. The noise level in the work environment is occasionally loud. Physical Requirements While performing the duties of this job, the employee must regularly sit, stand, walk, talk, or hear and use hands to finger, feel and handle; frequently reach with hands and arms; occasionally climb or balance and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Must frequently lift and or move 10 pounds and occasionally lift and or move up to 50 pounds. Travel Requirements This position is site based on a community college campus in San Francisco, CA. ABOUT OUR COMPANY Kitchell is an employee-owned company founded in 1950. We provide general contracting, construction management, development, facilities management, engineering and architecture and myriad other services within the built environment. Our employee-owners manage projects from main offices in Arizona, California, and Texas. We offer an entrepreneurial environment that fosters personal and professional growth with in-house education programs, formal and informal mentoring, and cross-training opportunities. We prefer to grow from within, building careers and financial stability through long-term ownership. We are consistently ranked among the top places to work, attributable to our tenured staff and outstanding benefits including profit sharing, discretionary stock options, incentive bonuses, health and life insurance, health savings accounts (HSA) with wellness incentives, 401(k), college savings plans, business travel assistance and insurance, discounted auto and homeowner's insurance, identity theft protection, rewards programs and much more. Kitchell is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. The annual base salary range for this role is currently $170,000 - $180,000. The Company's salary ranges are determined by role, level, location, and alignment with market data. Individual pay is determined through interviews and an assessment of various factors, including job-related skills, relevant education and experience, abilities of the applicant and equity with other team members. The annual base salary range listed here is subject to change at any time, in the Company's discretion, and does not alter in any way the at-will nature of the employment relationship.

About the Role We're looking for our first Customer Success Manager at FurtherAI. In this role, you'll onboard and support customers, ensuring they succeed with our AI Teammates and helping to grow accounts over time. You'll collaborate closely with our founders and engineers to turn customer feedback into product improvements and to establish scalable processes from the ground up. Why Join FurtherAI? High Impact: Act as the voice of the customer across product and go-to-market teams. Real Ownership: Build playbooks, enhance onboarding, and lead our retention strategy. Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows. Early Team: Be part of a tight-knit, high-performing group shaping the future of insurance work. Responsibilities Own customer onboarding, training, and early success milestones. Manage a portfolio of accounts, driving satisfaction, retention, and upsell opportunities. Conduct QBRs and regular check-ins to identify needs and proactively address churn risks. Translate customer feedback into enhancements for our products and models. Work with engineering and founders to expedite and resolve technical issues. Develop and refine internal CS processes, playbooks, and reporting systems. Contribute to documentation, FAQs, and knowledge base to support scaling efforts. You Might Be a Fit If You Have 4+ years in Customer Success or Account Management, ideally in B2B SaaS with $50-100K ACV customers. Have led customer onboarding and expansion efforts and are comfortable owning renewal/upsell targets. Are process-driven, customer-obsessed, and execute with discipline. Thrive in ambiguity and love building from the ground up. Have experience working closely with product or technical teams. Bonus: Have worked in regulated industries such as insurance, finance, or healthcare. #J-18808-Ljbffr

About Us Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise‑grade governance to execute end‑to‑end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management. Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel. Why Join Us As an Engagement Manager for AI Agent deployments, you'll own how we implement VoiceAI and ChatAI for our enterprise customers - from strategy through execution. Your job is to make every deployment smooth, high‑impact, and set up for long‑term success. This role blends program leadership, customer strategy, and value realization. You'll guide complex rollouts, coordinate across multiple teams, manage risks, and ensure every launch delivers clear, measurable outcomes. What you'll be doing Lead End-to-End AI Agent Delivery: Own AI Agent deployments from kickoff → design → build → testing → go‑live → hypercare → optimization. Conduct business and technical discovery to deeply understand customer workflows, KPIs, and success criteria. Orchestrate a Cross-Functional Delivery Pod: Lead a matrixed delivery team including Experience Designers, AI Agent Engineers, and Telephony Engineers. Coordinate with Engineering on feature gaps, technical escalations, and roadmap alignment. Drive Customer Outcomes & Long-Term Success: Own the success of multi‑phase AI transformation programs. Post-go live, act as the customer's primary AI Agent program lead - running QBRs, tracking KPIs, and driving continuous value. Establish Scalable Processes & Governance: Create and refine playbooks, delivery templates, evaluation frameworks, UAT processes, hypercare models, and best practices Ensure compliance with testing, evaluation frameworks, UAT processes, and deployment checklists. Manage timelines, deliverables, documentation, and cross‑functional dependencies for multiple concurrent customer programs. Customer Enablement & Training: Guide customers through operational readiness, change management, and best practices for scaling AI within their contact centers. Be the Face of AI Strategy for Enterprise Customers: Present confidently to frontline leaders, IT executives, and C‑suite stakeholders. Translate complex AI/technical concepts into business outcomes and guide customers through AI maturity and transformation journeys. What you'll bring to the role 5+ years in enterprise customer delivery, professional services, program management, or consulting (SaaS, AI, CX, digital transformation, or contact center domains preferred) Proven success leading complex enterprise implementations with cross‑functional and executive stakeholders. Strong understanding of contact center KPIs like containment, AHT, CSAT, NPS, and how they influence AI Agent projects. Comfort leading customer‑facing discussions - from deep technical troubleshooting to weekly project demos. Demonstrated ability to manage multiple projects simultaneously in fast‑paced, evolving environments. Excellent communication, training, documentation, and relationship‑building skills. Bonus points for: Experience with Conversational AI, VoiceAI, RAG systems, or NLU/NLP platforms. Hands‑on experience to CCaaS platforms (Genesys, NICE, Amazon Connect, Five9, Talkdesk, Zoom Contact Center). Perks & Benefits Competitive compensation including equity Excellent medical, dental, and vision insurance options Flexible time off 10 Company holidays + Winter Break and up to 16‑weeks of parental leave 401K plan Quarterly Lifestyle Spend Monthly Mobile + Internet Stipend Pre‑tax Commuter Benefits Salary Range The base salary compensation range targeted for this full‑time position is $133,000-$149,000 Range per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non‑traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit *************** #LI- Redwood City, CA (Hybrid) #J-18808-Ljbffr

Role Type: Full-time About Yes SF Yes SF is a civic innovation hub within the San Francisco Chamber of Commerce Foundation. We support founders, coordinate climate and workforce programming, and create opportunities for collaboration across the city's ecosystem. Our headquarters at 220 Montgomery Street serves as a community anchor and a high-volume event space that sees steady daily activity. The Program Manager ensures the space, the programs, and the relationships stay aligned and well-supported. Role Overview The Program Manager owns the production, execution, and promotion of Yes SF's programming. This person runs point on events, logistics, partner coordination, and marketing workflows, making sure every experience feels intentional and polished. The ideal candidate is creative, operationally fearless, digitally fluent, and energized by fast-moving community work. This is a front-of-house role for someone who thrives in a visible, high-trust environment and enjoys coordinating people, details, and momentum. Core Responsibilities Programming + Event Execution Produce Yes SF programming across panels, showcases, workforce convenings, partner activations, community gatherings, and rentals. Own end-to-end event execution including logistics, invoicing, run-of-show, vendors, A/V, room design, guest flow, staffing, and on-site production. Manage and maintain the programming calendar with strategy and precision. Deliver events that feel on brand, well-timed, and thoughtfully run. Partner + Community Coordination Serve as the operational lead for partners hosting events at Yes SF. Gather requirements, set expectations, and translate needs into actionable plans. Build warm, reliable relationships that support recurring collaboration. Maintain clear communication with partners, guests, contractors, and internal teams. Marketing + Communications Prepare event assets, copy, promo plans, and distribution timelines. Draft descriptions, manage postings, support social promotion, and track visibility. Ensure accuracy and consistency across public-facing materials. Space + Operations Oversee daily readiness of the headquarters. Manage room setup, technology, catering, guest flow, breakdown, and overall operations. Maintain inventory, vendor relationships, and systems that keep the space running smoothly. Creative Development + Innovation Develop ideas for formats, experiences, and community engagement. Track feedback and identify patterns that inform future programming. Bring creativity and experimentation while keeping execution reliable. Qualifications Experience in program management, event production, community programming, or experiential roles Strong operational instincts and comfort managing many moving parts Skilled in logistics, vendor management, scheduling, and on-site production Strong writing and communication skills Experience supporting marketing workflows High emotional intelligence, problem-solving, and calm under pressure Creative thinker who can build meaningful experiences Background with coworking hubs, startup ecosystems, or civic spaces is a plus To apply, please email your cover letter and resume to Yes SF Director Jenny Feinberg at *********************** Salary Range: $85,000 to $100,000, depending on experience

Program Manager II Duration: Contract - 12 Months We are seeking a highly skilled and experienced Program Manager II to join our team in Santa Clara, California. The ideal candidate will be responsible for overseeing and managing various projects, ensuring they are completed on time, within scope, and within budget. This role requires excellent organizational, communication, and leadership skills to coordinate cross-functional teams and deliver successful project outcomes. Responsibilities: Plan, execute, and oversee projects to ensure they are completed in a timely manner and within budget. Coordinate with cross-functional teams to define project scope, goals, and deliverables. Monitor project progress and make adjustments as needed to meet deadlines and objectives. Communicate project updates to stakeholders and ensure alignment with organizational goals. Identify and mitigate potential risks to ensure project success. Provide leadership and direction to project team members. Ensure compliance with company policies and procedures throughout the project lifecycle. Qualifications: Bachelor's degree in Business Administration, Project Management, or a related field. Proven experience as a Program Manager or in a similar role. Strong understanding of project management methodologies and tools. Excellent communication, leadership, and organizational skills. Ability to manage multiple projects simultaneously and meet deadlines. Proficiency in project management software and tools. Strong problem-solving and decision-making abilities. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $70 - $75 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Engineering Build Program Manager Onsite, Santa Clara, CA W2 Contract 6+ months $65/hr + Benefits, PTO, Paid Holidays Overtime Required (Time & a half) As the Engineering Build Planner, you will be the central coordinator for all engineering build activities - from early prototypes to pre-production and production hardware/software. You will lead cross-functional teams and work closely with internal stakeholders and external partners to ensure builds are successfully planned, executed, tracked, and delivered with the right configuration, quality, and timing to support product development milestones. You will be the main liaison between Go-to-Market (GTM) PM, Product PM, design engineering, validation, material planners, operations, and contract manufacturers (CMs), making sure the engineering builds stay on schedule and issues are resolved quickly and effectively. What You'll Be Doing Build & Program Ownership Own the end-to-end planning and execution of engineering builds, including early prototypes, pre-production, and production-intent hardware and software. Align build schedules to Go-To-Market milestone plans; continuously review changes, assess impacts, and drive timely alignment across teams. Act as the central point of accountability to ensure every build is ready, released, executed, and delivered successfully. Execution & Cross-Functional Leadership Lead Build Readiness and Build Execution meetings; define scope, assign ownership, and drive closure with urgency. Serve as the primary point of contact for CMs; actively manage execution and resolve issues across schedule, quality, cost and logistics. Identify risks early, develop mitigation and contingency plans, and drive rapid resolution to keep builds on track. Track key milestones, dependencies, and resource needs to ensure teams have what they need-when they need it. Communicate build status, risks, and delivery commitments clearly and consistently to internal stakeholders and leadership. Materials, Orders & Data Accuracy Manage Prototype Build Requests and PCB orders from initiation through fulfillment, including SAP entry, order tracking, and accuracy validation. Partner closely with supply chain, material planners, and vendors to ensure material readiness, anticipate shortages, manage lead-time risks, and mitigate supplier constraints. Monitor shipments against schedule to ensure timely delivery. Maintain and continuously update build schedules, execution trackers, and dashboards to provide real-time visibility into build readiness and supply-demand alignment. Continuous Improvement: Independently create and adjust build plans to meet aggressive project timelines. Establish and monitor critical execution metrics to drive predictability and accountability. Continuously identify opportunities to improve planning models, processes, and infrastructure to enable faster, more scalable execution. What We Need to See: BS in Engineering (Manufacturing, Industrial, Electrical, Systems, or related discipline), or equivalent practical experience. 10-15 years of experience in engineering build planning, manufacturing, operations, or NPI execution. Strong combination of technical understanding, operational execution, and program leadership. Proven ability to operate effectively in fast-paced, ambiguous environments with shifting priorities and tight deadlines. Experience working directly with contract manufacturers, suppliers, and vendors. Deep understanding of NPI cycles, supply chain processes, and material planning systems. Solid experience with ERP/MRP systems (e.g., SAP) and data-driven planning tools. Willingness and ability to travel as required (may exceed ~30% for certain projects) Ways to Stand Out: Demonstrated strong leadership, ownership, and accountability mindset-you lead from the front & drive results. Fast executor with a “speed of light” mentality: decisive, action-oriented, and comfortable driving progress with incomplete data. High energy, resilient under pressure, and able to maintain momentum through complexity. Assertive, confident, and effective at influencing across functions and organizational levels. Deep understanding of technology and passionate about what you do. Strong collaborator with ability to communicate at all levels and work across functions.

You will report to the Sr. Director, Product and Growth and manages the SFHP Care Plus (a Medicare Dual Special Needs Plan) product development lifecycle, working to gather team member input and deliverables within required timelines. You will ensure the annual Plan Benefit Package (PBP) and bid submissions comply with regulatory requirements and deadlines. Additionally, the Manager, Medicare Programs will support activities to monitor ongoing compliance and high-quality operational performance of staff and the program. You will be a subject matter expert, support functional teams with annual implementation, readiness for Annual Enrollment Period and product go-live for each plan year. The Manager, Medicare Programs will focus on process improvement, organizational change management, program management and other processes relative to Product and organizational priorities. Also, you will lead building business programs, in collaboration with operational leaders, to meet critical compliance and operational needs. Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office. Salary: $113,000 - $133,000 per year WHAT YOU WILL DO: Bring Medicare experience, support SFHP's D-SNP operating model, and lead planning and implementation efforts. Support functional decision-making in building a Medicare program by sharing expertise of industry best practices and facilitating tactical workstreams. Manage the annual Medicare/D-SNP plan benefit package design and applications process. Manage and apply product development lifecycle to the application process, bid development, benefit designs, member materials, and go-to-market strategy. Support team members in the identification and planning of short- and long-term strategies to help develop our D-SNP product. Be an internal subject matter expert (SME) and ensure readiness of D-SNP operational functions and performance (e.g., Marketing, Sales, Enrollment, Risk Adjustment, STARs). In collaboration with our Enterprise Project Management Office, help develop project plans, operational and performance readiness plans, and timelines to support a successful D-SNP product. Engage and oversee the work of external vendors. Support network adequacy reporting and documentation with Provider Services and other departments to ensure that plan meets all network adequacy standards for the application and on an ongoing basis. Collaborate with Member Services to develop and implement an operational strategy for D-SNP Customer Services and Grievances and Appeals functions. Develop internal communication documents and Medicare training criteria for SFHP employees and first tier downstream entities. Develop documentation to support meeting presentations and the tracking and reporting of the program's performance. Support Medicare program development with requirements gathering, business case creation, and improvement plans. Contribute to and/or lead detailed data analysis. Support functional teams through information exchange, training, and collaboration WHAT YOU WILL BRING: Bachelor's degree in public health, administration, business, or other related areas; or equivalent work experience. Masters degree preferred. 5 or more years' experience in product development, process improvement or product management, within a Medicare environment. 3 or more years of leadership/people management experience. 2 or more years' experience developing operational Medicare components. Knowledge of state and federal managed care program requirements, including Medi-Cal and Medicare health care laws. WHAT WE OFFER: Health Benefits Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP. Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage. Vision: Employee vision care coverage is available through Vision Service Plan (VSP). Retirement - Employer-matched CalPERS Pension and 401(a) plans, 457 Plan. Time off - 23 days of Paid Time Off (PTO) and 13 paid holidays. Professional development: Opportunities for tuition reimbursement, professional license/membership. ABOUT SFHP: Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. San Francisco Health Plan is an E-Verify participating employer. Hiring priority will be given to candidates residing in the San Francisco Bay Area and California. #LI-Hybrid (Hybrid remote/in-office) Please see job description PI281501949 Job distributed by JobTarget.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: As a Senior Outreach Program Manager at Elastic, you will lead the strategy, execution, and continuous improvement of our outreach platform, a key tool in growing our sales pipeline across General Business, Mid-market, Enterprise, and Strategic segments. This includes end-to-end management of Outreach.io, including configuration, content development, process optimization, and reporting. In this role, you'll ensure alignment across multiple business functions to drive sales growth and increase the efficiency of our sales engagements. You'll collaborate with Sales Development (SDR), Marketing, Sales, Sales Operations, and Enablement to build data-driven, targeted outreach strategies that help our sellers engage prospects more efficiently and consistently. What You Will Be Doing: Develop Outreach Strategy & Playbooks: Design and continually refine outreach strategies and playbooks, taking into account key variables like inbound/outbound focus, personas, verticals, messaging stages, and solution plays. Outreach Platform Management: Lead all aspects of the daily configuration and performance of Outreach.io, ensuring functionality that meets the evolving business goals while driving measurable results. Cross-Functional Collaboration: Work in partnership with multiple teams to synchronize messaging and optimize campaign performance, aligning outreach capabilities with broader demand generation strategies. Content Development & Optimization: Partner with internal teams to build and run email sequence strategies, LinkedIn outreach, and other prospecting materials. Ensure all content is up-to-date, relevant, organized and tailored to specific personas and customer segments. Performance Analytics & Reporting: Analyze metrics such as sequence performance, email reply rates, opt-out rates, call connect rates and A/B test results. Provide data-driven recommendations and insights to refine content, sequences, and processes. Present findings and performance reports to leadership. Training & Enablement: Develop training materials and documentation in partnership with Sales Enablement to enable onboarding of new reps and continuous Outreach.io usage. Campaign Prioritization & Execution: Collaborate with marketing and sales leadership to prioritize and define outbound campaigns and set sequence goals aligned with overall business objectives. Governance & Best Practices: Establish and carry out standard processes for Outreach.io content creation, sequence management, and reporting governance to ensure consistency and scalability across teams. System Integrations & Troubleshooting: Collaborate with IT and Sales Operations teams to ensure smooth integrations with Salesforce, Seismic, LinkedIn Sales Navigator, conversational intelligence tools and troubleshoot any system issues that may arise. Reporting & Data Analysis: Partner with Sales Operations to craft and implement reporting infrastructures that measure the success of outreach programs. Role Success Indicators: Engagement Metrics: Increased open, reply, and connect rates. Pipeline Metrics: Growth in Sales Qualified Leads (SQLs), pipeline, and revenue contribution from outreach activities. Content Performance: Positive conversion rates, A/B testing rates, and sequence efficiency. What You Bring: Experience: 8+ years of B2B SaaS experience, with 2+ years of hands-on experience with the Outreach.io platform. 1+ year in a SDR, Sales, or Field Marketing role using Outreach.io. Outreach.io Administrator Certification is a significant advantage. Technical Skills: Strong proficiency with Salesforce CRM and its integration with sales engagement tools. Experience configuring and optimizing Outreach.io to meet reporting, workflow, and business requirements. Sales & Marketing Expertise: In-depth understanding of sales and marketing messaging, with the ability to craft compelling, sales-ready content that drives engagement and conversion. Analytical & Problem-Solving Abilities: Proven track record analyzing performance data, identifying actionable trends, and recommending strategic adjustments. Experience with A/B testing, conversion tracking, and engagement metrics to optimize sales efforts. Partnership & Communication: Strong cross-functional partnership skills, with a consistent record of working closely with teams across sales, marketing, and operations. Excellent interpersonal skills, both verbal and written, and ability to present insights and recommendations to leadership teams. Adaptability & Innovation: A proactive problem-solver who can troubleshoot issues, optimize workflows, and continuously look for innovative ways to improve outreach efficiency. Bonus Points: If you're passionate about using technology to improve sales outreach and generate business outcomes, we want to hear from you! Apply today to join the Elastic team! Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People's Republic ("DNR"), and the Luhansk People's Republic ("LNR"). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic . Please see here for our Privacy Statement. Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $94,300-$149,200 USD The typical starting salary range for this role in the select locations listed above is: $113,300-$179,200 USD

A leading biotechnology firm in Alameda seeks a Director of Statistical Programming Standards & Infrastructure to lead development of programming standards and tools across studies. The role demands extensive experience in statistical programming, collaboration with various teams, and solid understanding of regulatory compliance. Candidates should possess a BS/BA and have a proven track record in enhancing efficiency in programming workflows. Competitive compensation package offered, including bonuses and comprehensive benefits. #J-18808-Ljbffr