Self pay representative vs bill collector

The differences between self pay representatives and bill collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a self pay representative and a bill collector. Additionally, a self pay representative has an average salary of $39,061, which is higher than the $35,585 average annual salary of a bill collector.

The top three skills for a self pay representative include patients, payment arrangements and epic. The most important skills for a bill collector are patients, customer service, and medicaid.

Self pay representative vs bill collector overview

	Self Pay Representative	Bill Collector
Yearly salary	$39,061	$35,585
Hourly rate	$18.78	$17.11
Growth rate	-8%	-8%
Number of jobs	82,553	23,746
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	High School Diploma, 27%
Average age	46	46
Years of experience	12	12

Self pay representative vs bill collector salary

Self pay representatives and bill collectors have different pay scales, as shown below.

	Self Pay Representative	Bill Collector
Average salary	$39,061	$35,585
Salary range	Between $24,000 And $62,000	Between $30,000 And $40,000
Highest paying City	-	Pittsfield, MA
Highest paying state	-	Virginia
Best paying company	-	Retina Group Of Washington
Best paying industry	-	Finance

Differences between self pay representative and bill collector education

There are a few differences between a self pay representative and a bill collector in terms of educational background:

	Self Pay Representative	Bill Collector
Most common degree	Bachelor's Degree, 32%	High School Diploma, 27%
Most common major	Business	Business
Most common college	-	-

Self pay representative vs bill collector demographics

Here are the differences between self pay representatives' and bill collectors' demographics:

	Self Pay Representative	Bill Collector
Average age	46	46
Gender ratio	Male, 19.4% Female, 80.6%	Male, 20.0% Female, 80.0%
Race ratio	Black or African American, 10.7% Unknown, 4.1% Hispanic or Latino, 19.0% Asian, 3.8% White, 62.0% American Indian and Alaska Native, 0.5%	Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between self pay representative and bill collector duties and responsibilities

Self pay representative example responsibilities.

Contact patients to coordinate payment arrangements or update their demographics from return mail.
Work 90-120 days, as well as older A/R.
Bill accounts to various commercial insurances or Medicaid.
Review EOB to assure that correct adjustments are satisfied.
Process and follow up on appeals to insurance companies.
Process all subpoena and attorney requests using extensive knowledge of HIPAA requirements.

Bill collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
Take payments by ACH and debit cards.
Collect A/R payments from medical insurance companies and customers.

Self pay representative vs bill collector skills

Common self pay representative skills

Patients, 29%
Payment Arrangements, 6%
Epic, 5%
Medical Terminology, 5%
Financial Assistance, 4%
HIPAA, 4%

Common bill collector skills

Patients, 19%
Customer Service, 7%
Medicaid, 6%
Medical Billing, 4%
Patient Accounts, 4%
Appeals, 4%

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Office and Administrative Industry
Self Pay Representative
Self Pay Representative vs Bill Collector

Updated January 8, 2025

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