Self pay representative vs collection analyst

Differences between self pay representative and collection analyst duties and responsibilities

Self pay representative example responsibilities.

• Contact patients to coordinate payment arrangements or update their demographics from return mail.
• Work 90-120 days, as well as older A/R.
• Bill accounts to various commercial insurances or Medicaid.
• Review EOB to assure that correct adjustments are satisfied.
• Process and follow up on appeals to insurance companies.
• Process all subpoena and attorney requests using extensive knowledge of HIPAA requirements.
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Collection analyst example responsibilities.

• Represent and lead the collections' team during executive management weekly conference calls providing updates on the delinquent A/R reports.
• Assist in reducing the DSO down and limit bad debt expense while focusing on building revenue.
• Maintain customer relations while improving company DSO.
• Work remittance advice from Medicaid and Medicare ensuring accuracy of payments, correcting account billing according with Medicaid or Medicare disposition.
• Do credit checks for new clients with Dunn & Bradstreet along with Equifax.
• Perform processing functions necessary to ensure timely and accurate DME billing.