Self pay representative vs debt collector

Differences between self pay representative and debt collector duties and responsibilities

Self pay representative example responsibilities.

• Contact patients to coordinate payment arrangements or update their demographics from return mail.
• Work 90-120 days, as well as older A/R.
• Bill accounts to various commercial insurances or Medicaid.
• Review EOB to assure that correct adjustments are satisfied.
• Process and follow up on appeals to insurance companies.
• Process all subpoena and attorney requests using extensive knowledge of HIPAA requirements.
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Debt collector example responsibilities.

• Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
• Work with FHA, obama programs at the time.
• Educate customers on ways to get medical assistance such as Medicaid, Medicare etc.
• Prevent foreclosure by putting people on repayment plans, submitting requests for modifications, or deed in lieu.
• File Medicaid, Medicare and commercial claims consisting of PPO discounts, nurse practitioner discounts, humanitarian discounts, etc.
• Maintain security and confidentiality of company and client information, following FDCPA regulations.
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