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The differences between senior agents and lead agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior agent has an average salary of $49,785, which is higher than the $47,344 average annual salary of a lead agent.
The top three skills for a senior agent include right-of-way, real estate and SR. The most important skills for a lead agent are inbound calls, customer care, and customer service.
| Senior Agent | Lead Agent | |
| Yearly salary | $49,785 | $47,344 |
| Hourly rate | $23.94 | $22.76 |
| Growth rate | 6% | 6% |
| Number of jobs | 28,822 | 56,112 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 41% |
| Average age | 48 | 46 |
| Years of experience | 6 | - |
A senior agent manages incoming calls, generates leads, and schedules appointments for important meetings. They must accurately track and respond to the internet leads and provide top quality customer service to the clients. Their job also requires them to travel to multiple countries to monitor company functions. They must also estimate the costs of infrastructure and construction projects.
Lead agents assist with passenger-cargo acceptance and check-in and promote and sell air travel tickets to freight forwarders or the traveling public. Besides promoting safe travel and protecting the firm revenue and property, lead agents also assist distressed traveling customers. Also, lead agents interpret government rules to be observed for travel and cargo shipments. These professionals meet and dispatch aircraft within the required times and use their motor skills to complete related tasks.
Senior agents and lead agents have different pay scales, as shown below.
| Senior Agent | Lead Agent | |
| Average salary | $49,785 | $47,344 |
| Salary range | Between $29,000 And $85,000 | Between $26,000 And $85,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | New Jersey | - |
| Best paying company | NV Energy | - |
| Best paying industry | Energy | - |
There are a few differences between a senior agent and a lead agent in terms of educational background:
| Senior Agent | Lead Agent | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between senior agents' and lead agents' demographics:
| Senior Agent | Lead Agent | |
| Average age | 48 | 46 |
| Gender ratio | Male, 53.9% Female, 46.1% | Male, 54.8% Female, 45.2% |
| Race ratio | Black or African American, 9.0% Unknown, 4.4% Hispanic or Latino, 12.4% Asian, 7.5% White, 66.0% American Indian and Alaska Native, 0.8% | Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.0% Asian, 4.9% White, 66.0% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 7% | 7% |