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The differences between senior client managers and client relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior client manager and a client relationship manager. Additionally, a senior client manager has an average salary of $101,817, which is higher than the $89,226 average annual salary of a client relationship manager.
The top three skills for a senior client manager include CRM, client facing and customer satisfaction. The most important skills for a client relationship manager are customer service, client service, and client satisfaction.
| Senior Client Manager | Client Relationship Manager | |
| Yearly salary | $101,817 | $89,226 |
| Hourly rate | $48.95 | $42.90 |
| Growth rate | 5% | 5% |
| Number of jobs | 109,110 | 85,793 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 77% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A senior client manager is a person who manages everything there is about a client's account. This person ensures that the client and customer experience is positive. It is done through constant communication, quick responses to inquiries, and immediate resolution of problems and issues encountered and experienced by the client. The goal of the client manager is customer and client satisfaction, customer retention, and a strong bond and trust with the customer and client, which will result in a better company.
Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.
Senior client managers and client relationship managers have different pay scales, as shown below.
| Senior Client Manager | Client Relationship Manager | |
| Average salary | $101,817 | $89,226 |
| Salary range | Between $66,000 And $156,000 | Between $57,000 And $139,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | New York | Massachusetts |
| Best paying company | Baker McKenzie | Fenwick & West |
| Best paying industry | Technology | Technology |
There are a few differences between a senior client manager and a client relationship manager in terms of educational background:
| Senior Client Manager | Client Relationship Manager | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 77% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between senior client managers' and client relationship managers' demographics:
| Senior Client Manager | Client Relationship Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 52.5% Female, 47.5% | Male, 47.2% Female, 52.8% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |