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The differences between senior client managers and major account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior client manager and a major account manager. Additionally, a senior client manager has an average salary of $101,817, which is higher than the $98,287 average annual salary of a major account manager.
The top three skills for a senior client manager include CRM, client facing and customer satisfaction. The most important skills for a major account manager are digital marketing, customer service, and cloud.
| Senior Client Manager | Major Account Manager | |
| Yearly salary | $101,817 | $98,287 |
| Hourly rate | $48.95 | $47.25 |
| Growth rate | 5% | 5% |
| Number of jobs | 109,110 | 164,210 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 79% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A senior client manager is a person who manages everything there is about a client's account. This person ensures that the client and customer experience is positive. It is done through constant communication, quick responses to inquiries, and immediate resolution of problems and issues encountered and experienced by the client. The goal of the client manager is customer and client satisfaction, customer retention, and a strong bond and trust with the customer and client, which will result in a better company.
Major account manager responsibilities include growing strong relationships with customers, liaising with chief business executives and stakeholders, as well as making sales reports. Also, they answer the client's questions and determine new business opportunities between current customers. They also act as a liaison with cross-functional internal teams, which include customer service and product development departments, to enhance the overall customer experience. Additionally, they negotiate contracts and ensure that agreements increase profits. The work may require periodic travel.
Senior client managers and major account managers have different pay scales, as shown below.
| Senior Client Manager | Major Account Manager | |
| Average salary | $101,817 | $98,287 |
| Salary range | Between $66,000 And $156,000 | Between $59,000 And $161,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | New York | - |
| Best paying company | Baker McKenzie | - |
| Best paying industry | Technology | - |
There are a few differences between a senior client manager and a major account manager in terms of educational background:
| Senior Client Manager | Major Account Manager | |
| Most common degree | Bachelor's Degree, 71% | Bachelor's Degree, 79% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between senior client managers' and major account managers' demographics:
| Senior Client Manager | Major Account Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 52.5% Female, 47.5% | Male, 71.0% Female, 29.0% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |